Area Fundraising Manager Jobs in Hackney, Greater London

Senior Individual Giving Executive - 12 Month FTC

Do you want to join an ambitious team to raise vital committed funds for the families that come to Great Ormond Street Hospital? Are you passionate about exceptional supporter stewardship and maximising the impact of donor retention? Do you want to work for a high-profile and well-loved brand? Then this is a great opportunity to join a leading children’s charity, raising money to help seriously ill children across the UK and beyond.

We are looking for a talented Senior Individual Giving Executive (Retention) to join our Committed Giving Team for 12 Months on a fixed term contract. The role reports into the Senior Individual Manager (Retention) and is responsible for the developing integrated stewardship journeys across committed giving products.

This is a really exciting time for the team and the charity, and we are looking for someone with great ideas and initiative, who is keen to get stuck in to make real change.

The salary for this position is £34,821. 

About the Team

The Committed Giving Team is a high achieving team responsible for the acquisition and retention of regular donors. The team work across 3 key areas; Non-dialogue Acquisition, Direct Dialogue Acquisition (Face to Face channels), Stewardship,. The team work closely together with the shared aim of delivering exceptional supporter experience and raising the reliable income the hospital needs to help provide extraordinary care for seriously ill children and their families.

About You

You will be a creative, self-motivated, and organised project manager with experience of working within a diverse, target-driven team. With a keen eye for detail and able to manage multiple projects at once, you will have a direct marketing background, ideally within the charity sector.

The ideal candidate will also have:

• Highly organised and able to work autonomously with little supervision
• Experience of regular giving programmes (ideally both cash direct debit and weekly lottery products)
• Experience in writing campaign briefs (creative, data)
• An analytical and inquisitive mind, with a keen eye for detail
• Exceptional project management skills and excellent time management
• The ability to build and manage great relationships with internal and external stakeholders
• A passion for exceptional donor experience

How to apply   

Please click on the apply button in the top right-hand corner where you will be taken to a short application form to complete. 

Closing Date: 10th July 2024 

About the charity   

Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 750 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children – and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can’t help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise these vital funds for the hospital. A better future for seriously ill children starts with you. 

Along with being awarded the ‘Sunday Times Best Places to Work 2023’, we were delighted to be recently awarded the Charity Times Fundraising Team of the Year 2023.  

Our commitment to Equality, Diversity and Inclusion   

A more diverse workforce will enable us to deliver even more impact and we particularly encourage applications from communities which are under-represented in the charity. This includes people from ethnically diverse backgrounds, disabled people or those with long-term conditions, LGBTQ+ communities, and those from less advantaged socioeconomic backgrounds. Further information on our EDI strategy can be found on our website.

As a Level 2 Disability Confident Committed Employer we are more than happy to make reasonable adjustments wherever possible throughout the recruitment process. For more information on this please contact us.

Applications will be reviewed on an on-going basis and we reserve the right to close the role prior to the closing date, should a suitable applicant be found. Therefore, you are encouraged to apply right away, to avoid disappointment. 

REF-214 719

 "Your support has been incredible. You are probably and will always be number one in the list of people who made a positive impact on his life" KEEN London parent. Our Service Coordinators change lives - could you?

KEEN London is a small but growing charity. Our vision is that every child has the chance to enjoy sports and leisure activities and none are left behind due to disability. Demand for our service is high: currently, over 100 families across London are members of the KEEN family and we provide over 4,000 hours of supported care every year to disabled children, who we call our ‘athletes’. As part of a small team, you have the chance to make a real difference in the lives of children with additional needs.

We're seeking an enthusiastic and proactive individual to join our team in the role of Brent Service Coordinator. This position plays a pivotal role in the development and delivery of our unique, beloved 1:1 sessions for children with additional needs. We're looking for someone who is not only self-motivated and highly organised but also possesses experience working with disabled children in various settings, including play, educational, or social care, with a specific focus on autism and learning disabilities. Your passion for providing top-quality activity and support services to our children and families is paramount.

Every week during term time, children aged 5-11 attend our 90-minute KEEN London sports and games sessions, where they receive personalised support from our dedicated team of volunteer coaches. Our Brent site is the newest addition to the KEEN London community and you'll play a crucial role in its continual development. We have just completed our two year pilot and are looking for a candidate to build on this foundation.  As the Brent Service Coordinator, you'll be solely responsible for the front line delivery of the Brent service: planning, safety, and creating a fun and inclusive environment for all. This will involve working closely with our athletes and their families, supervising our team of volunteer coaches and engaging with the local community.  Additionally, you'll oversee the organisation and execution of off-site trips and contribute to the organisation of our annual residential trip.

You'll be working closely with our Head of Operations and Fundraising Manager to capture our impact and promote our services effectively. It's essential that you embody KEEN London's values of inclusivity, compassion, commitment to high standards, trustworthiness, respectfulness, accountability, and above all, fun.

If you're an enthusiastic individual with a passion for promoting fun and active experiences for disabled children, we'd love to hear from you.

Role type: Permanent
Hours: Part-time, 21 hours, to include every Saturday (9:30 am - 14:30 pm) during school terms (and some outside term time).
Salary: £27,300 pa, pro rata’d (£16,380 for 21 hours)
Reports to: Head of Operations
Location: Office in  N4 Saturday venues in Wembley region, Hybrid working arrangements available 

Closing date: 5 July 2024

Responsibilities:

Delivery of core services

● Ensure the safe and effective running of weekend activity sessions in your area of London (every Saturday during term time)

● Ensure the safe and effective running of other services in development

● Plan, risk assess and deliver offsite trips

● Act as Child Protection Officer and First Aider for activities in your area

● Manage the session and lead volunteers in the delivery of a varied programme of activities

● Contribute to the development and delivery of new services

Service Delivery Admin

● Analyse attendance, service delivery and impact data

● Communicate with families about upcoming sessions and other information

● Update existing athlete profiles and create profiles for new athletes

● Proactively manage and prioritise the athlete waiting list

● Work to promote services in your local area

Volunteer Coordination

● Liaise with the Volunteer Manager regarding volunteer attendance

● Brief/debrief volunteers every session, including information on children, safeguarding and health & safety procedures

● Pair volunteers with athletes every week, matching volunteer experience with athletes' need

● Plan and deliver a high-quality activities programme for each weekend session

● Support Volunteer Manager to deliver volunteer training sessions on occasional weekday evenings

Required Experience and Skills

Essential Skills

● Experience working with disabled children specifically including autism and learning disabilities.

● Knowledge of safeguarding and child protection legislation

● Excellent time management skills

● Strong communication skills

● Ability to remain calm in a crisis and handle difficult situations

● Ability to work independently and as part of a team

● Ability to monitor and maintain safe working practices

● Data input and analysis

Desirable Skills

● Experience managing a team of volunteers

● Knowledge and experience in CRM systems

Benefits

Benefits

Company Pension

Employee Assistance Programme

22 days annual leave, in addition to bank holidays (pro rata)

Birthday Leave

Subsidised social events

Subsidised eye tests and glasses

Employee Loan Scheme

Disability Confident Employer

Season Ticket Loans

Closure of office between Christmas & New Year period (typically 3 days, not taken from annual leave

entitlement)

Flexible working options

Training and development to support your learning and growth

Free tea and coffee in the office!

How to Apply:  email your CV and supporting statement to us by midnight on 5th Juky 2024. If you're feeling creative, sending us a video as your supporting statement is more than welcome

ALAG (Asperger London Area Group) has been a registered charity since 2015.

ALAG is a pan-London membership community organisation, supporting autistic adults without a learning disability. We work in partnership with statutory services and the voluntary sector to highlight the needs of autistic adults.

We are dedicated to seeking practical initiatives and solutions when supporting individuals to come to terms with their diagnosis and to providing the tailored support that is essential to their well-being. One such initiative is the Autism Hub which was established in 2018 in the London Boroughs of Islington and Camden.

The successful applicant will be responsible for providing sound, motivating leadership and creating a work atmosphere where our dedicated, talented team can thrive. You will be responsible for leading on delivering the charity's services, which includes managing and overseeing projects, policies and procedures within the organisation. 

You will be working as part of a growing, busy, collaborative and motivated team and be able to adapt well to changing priorities. You will have oversight of a team of 10-12 people including contracted staff, volunteers and directly manage 3-5 members of the team.

You will work alongside the CEO, staff team, trustees and charity accountant in ensuring strong financial management of all projects.  You will report to the CEO and Board of Trustees, attend quarterly board meetings and produce regular reports on the activities and outcomes to stakeholders.

The role will also involve evaluating the organisation’s processes and ensuring they are efficient and accessible, as well as ensuring we meet our Key Performance Indicators (KPIs). This will inform operational development and future strategies.

Person specification

Essential Criteria 

• An understanding of autism and experience working with autistic adults without a learning disability
• Strong understanding of the duties of statutory services and key legislation that underpins the rights of autistic people
• Knowledge and practice of relevant legislation – Autism Act 2009 and National Strategy, Care Act 2014, Mental Health Act 1983, Mental Capacity Act 2005, Equalities Act 2010, GDPR 2018
• Experience developing and optimising support services for disabled people 
• An understanding of the third sector and health and social care landscape in London
• Proven track record in an operational, managerial role within the third sector
• A strong leader and manager, with proven experience mentoring a staff and volunteer team, providing guidance, support, and development opportunities, and driving towards excellent outcomes
• Experience leading the delivery of high-quality services for charity beneficiaries

• Defining and delivering organisational goals, objectives, and key performance indicators (KPIs) for operational efficiency
• Ability to plan and manage budgets and contribute to decisions on the allocation of resources
• Developing infrastructure- policies, procedures, and processes within the developing service provision

• Provide strategic vision and leadership for the operations team, setting overall goals and objectives for team members 
• Ensure robust implementation and efficiency within the agreed processes in conjunction with the operations team
• Monitor use of software and processes used in the organisation to ensure the effective management of data and client journey

• Knowledge of the voluntary sector, grants, monitoring processes
• Experience of producing monitoring reports using data, case studies, and user experience feedback
• Proven ability to effectively manage projects, ensuring key objectives, plans and activities are successfully delivered
• Proven ability to create a positive working environment in which diversity is celebrated, and staff are empowered and motivated to do their best 
• A passion for creating inclusive cultures and using the social model of disability to build a more inclusive society
• A collaborative and team-oriented approach to working with colleagues, partners, and external organisations
• Lead on and support others to navigate member experiences including complaints
• Excellent levels of discretion and judgement as well as experience of dealing with sensitive information
• Experience of overseeing safeguarding procedures in line with the safeguarding policy and supporting the staff team and volunteers with the safeguarding process
• Proficient written and verbal communication skills, with the ability to articulate complex ideas and proposals effectively
• A creative and innovative approach to problem solving, exploring new ideas and approaches to achieve organisational objectives
• A strong understanding of reasonable adjustments in the workplace
• Flexible approach to work and being hands-on to get the task done
• Able to ensure compliance with industry best practices and guidelines

Desirable Criteria

• Experience of being a Safeguarding Lead or willingness to take on these duties
• Experience in supporting an organisation to successfully apply for funding and managing multiple grants or willingness to learn
• Good understanding of HR matters and appropriate processes that need to be considered when managing a team of people- with the support of the HR Coordinator

General

• Willingness to undertake any other reasonable duties as may be required
• Eligibility to work in the UK

War Child believes that children’s lives should not be torn apart by war. It is the only specialist charity for children affected by conflict, with four main areas of work: protecting children, educating children, supporting communities and campaigning. War Child are renowned for their creative, innovative and entrepreneurial approach, with strong connections to the gaming, music and creative industries. In 2021, the charity supported over 140,000 children and adults – making it one of their strongest years ever.

It’s an exciting time to join War Child as they have just launched their new Alliance initiative. The War Child Alliance brings together the five War Child fundraising members (in the Netherlands, UK, Germany and Sweden, plus Children in Conflict in the US), with 14 programme members, based in and around conflict-affected areas across the world and coordinated by a new international body: the War Child Alliance Foundation. Through the Alliance they are integrating programme activities under one umbrella – allowing War Child to combine strengths and pool resources – all with the aim to multiply impact for conflict-affected children.

As part of the Trusts and Institutional funding team of four you’ll work alongside the Head of Trusts and Institutional, Trusts Manager and Trusts Executive, and be line managed by the new Trusts and Institutional Funding Lead.

Your key objective is to provide operational, administrative and analytical support to the team to grow income and enable War Child to deliver quality programmes. You’ll ensure compliance with quality and donor requirements, contribute to effective risk management, provide support for the different donor accounts and ensure processes and systems are in place, implemented and efficient.

The role requires proactive collaboration with cross-functional teams, excellent organisational skills, attention to detail and strong communication skills.

About the role

• Develop donor profiles by conducting research on potential donors, including their funding focus, giving history, and connections to War Child.
• Plan and prepare meetings with donors by collaborating with senior colleagues and stakeholders to determine strategic objectives and key messages.
• Monitor and share potential funding opportunities with the relevant Donor Account Managers within the Trusts and Institutional Funding team.
• Support the implementation of internal grant management processes.

About you

• Experience of fundraising for an international development organisation.
• An excellent verbal communicator, confident in dealing with people at all levels, externally and internally, with the ability to influence and negotiate.
• Interested and knowledgeable in current developments and trends in the international aid sector.
• Committed to War Child’s mission, vision and values.

Employee benefits

Benefits include: 

• 28 days per year (full-time) annual leave, rising to 33 days with service, plus bank holidays.
• 5% employer pension contribution
• Enhanced maternity, paternity, adoption & shared parental leave.
• Healthcare cash plan
• Free, confidential one-to-one wellbeing consultations with trained counsellor

About the Organisation

Together We Learn is a small international development charity with a vision to break the cycle of poverty in Ethiopia by enabling disadvantaged children to access quality education.

We have been working closely with our Ethiopian partner organisation for over 25 years to achieve this. Our UK team is a small, close- knit team that supports the fundraising, international communications, and project delivery of the Ethiopian team.

Our approach is to work alongside state education infrastructure, addressing a range of needs related to access to and quality of education, as well as children’s wellbeing.

Our work with schools includes school infrastructure projects - providing safe, local schools - and supporting teachers with training and resources to inspire children to flourish in the classroom. We also work closely with the children, their families and communities to understand and address the issues they face at home and how these impact their ability to attend and concentrate in school.

We are at the start of a new strategic phase with a focus on building the capacity of our Ethiopian partner organisation to shift the power and be more locally-led in our work.

We are particularly interested in hearing from candidates with a connection to Ethiopia, or from the African diaspora.

Sponsorship Coordinator

The Role: The Sponsorship Coordinator works closely with the Ethiopian team to facilitate sponsor communications and support the smooth delivery of our student sponsorship programme. They are responsible for reviewing and sending student updates collected by the team in Ethiopia to our international sponsor community; liaising with the Ethiopian team to deliver key sponsorship activities; and engaging new and existing sponsors in the sponsorship programme.

Reports to: Chief Executive
Hours: 15 hours per week (part-time role 40%)
Salary: £8,620 per annum (21,548 pro rata)
Location: London office, preference for hybrid working, remote applications considered, employee must be living in the UK.

(We are also seeking a part-time Project Coordinator (40%) and would consider applications to work in both roles. If you wish to apply for both, please state this in your cover letter)

Responsibilities

Ethiopia team liaison and sponsor communication (70%)

• Work closely with the Sponsorship Manager and Coordinators in Ethiopia to ensure the timely and effective delivery of sponsorship activities and reporting.
• Maintain good relationships with sponsors by responding to sponsor enquiries in a prompt and friendly manner and encourage continued support for the sponsorship programme through the provision of engaging, informative and culturally aware/sensitive student updates and newsletters.
• Manage a small pool of student volunteers to produce quality reports for sponsors.
• Facilitate additional monetary gifts from sponsors to their sponsored student including individual gifts, private school support and home improvement.
• Monitor sponsorship finances, including use of Salesforce, checking sponsorship payments are received and seeking to resolve any finance problems.
• Safeguard the data relating to sponsors and beneficiaries in line with the organisation’s policies.
• Assist in the promotion of the programme to recruit new sponsors and promote the sponsorship programme on occasion, through online initiatives or attending events.

Monitoring and evaluation (20%)

• Support monitoring and evaluation of the programme by ensuring the timely collection of data by the team in Ethiopia, collating, analysing and formatting data for review, leading discussions on impact review and supporting discussions for continuous programme development. Including managing office volunteers to support our work in these areas.
• Support the Ethiopian team to track and understand markers of good quality, sustainable programming and to continuously improve upon these.

Other (10%)

• Support with building the capacity of the Ethiopian team through working practices and training in relevant areas.
• Support the Ethiopia sponsorship team to develop, include and adhere to programme policies and procedures, with special attention to safeguarding.
• Communicate about our work with stakeholders via writing blogs, newsletter and Annual Report chapters.

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and may be amended in the light of the changing needs of the organisation. 

Person Specification

The lists below specify qualities and experience that we feel would be essential or desirable for this role. However, we would like candidates to apply regardless, if you can provide an explanation for why another skill, experience, or characteristic makes you a good fit for this role.

Essential

• Understand and share the organisation’s vision and mission
• Ability to work remotely within an international team, working sensitively across cultures, respecting differences and collaborating for a shared goal
• Motivated, with a friendly, helpful attitude
• Excellent organisational and time management skills
• Good written and verbal communication skills
• Proactive approach to addressing problems and identifying solutions
• Good attention to detail, producing work of a high quality
• Proficient with Microsoft packages, including Word, Excel and Publisher

Desirable

• Experience of working across cultures
• Experience in admin, NGO work, or in an education setting
• Understanding of global poverty issues, pedagogy, work to support children, or international development
• Experience of working or living in Ethiopia, or other developing countries, or a connection to habesha or other African culture
• Relevant degree

How to Apply
To apply for the role please read the job description above and send your CV and a cover letter. The cover letter should include the reason for your interest in the role, how you meet the person specification, or what skills you could bring to the role, and how the part-time role fits with your situation.

Applications will be reviewed after June 30th and interviews will be scheduled for the week commencing 6th August.

(We are also seeking a part-time Project Coordinator (40%) and would consider applications to work in both roles. If you wish to apply for both, please only apply once and state this in your cover letter)

LSE is committed to building a diverse, equitable and truly inclusive university

Philanthropy & Global Engagement

Regular Giving Officer

Salary from £33,558 to £38,541 pa inclusive with potential to progress to £41,404 pa inclusive of London allowance

The London School of Economics and Political Science (LSE) is a world-renowned institution for the study of the social sciences in their broadest sense, from economics, politics and law to sociology, anthropology, information systems, accounting and finance.

The School is entering an exciting period in its 125-year history. LSE 2030 will deliver a new strategic direction that will preserve and build on LSE’s status as a world leading social science university that educates brilliant minds and creates knowledge that can transform global societies for a global impact.

In November 2021, LSE publicly launched a major new philanthropy Campaign – Shaping the World – to underpin the LSE 2030 goals. Over 80% of our £350 million Campaign goal has already been raised, generating huge momentum within the School and among our global network of supporters. There couldn’t be a better moment to join us.

LSE’s Philanthropy and Global Engagement (PAGE) division engages with alumni, supporters and friends, volunteers, organisations and the wider community to support their lifelong relationship with LSE, to further the strategic aims of the School and to increase philanthropic income for agreed School priorities. Within PAGE, the Regular Giving team coordinates, plans and delivers a program of activity to encourage gifts to the School in support of strategic priority areas.

The Regular Giving Officer will help deliver a diverse, multi-channel regular giving programme, with a particular focus on implementing donor journeys for key audiences. They will also play a key role in creating stewardship content and ensuring an excellent donor experience for all donors to the regular giving programme.

The Regular Giving Officer will have proven experience of:

• Planning, gathering and creating content for regular giving and/or stewardship collateral demonstrating the impact of philanthropy, such as direct mail appeals, impact reports and donor e-newsletters.

• Coordinating and writing thank you letters and other bespoke communications.

• Strong project management and planning skills, with the ability to balance competing priorities.

• Collaborative working and building effective relationships with internal and external colleagues, stakeholders and suppliers to meet objectives.

• Using data and systems effectively to record, track and plan their work.

We offer an occupational pension scheme, generous annual leave, hybrid working, and excellent training and development opportunities.

For further information about the post, please see the how to apply document, job description and the person specification.

 If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page. 

The closing date for receipt of applications is Monday 15 July 2024 (23.59 UK time).

Regrettably, we are unable to accept any late applications.

Spectra is a dynamic, London-based not-for-profit, committed to improving the well-being and choices of communities, particularly in relation to sexual health, gender identity, emotional resilience, and combating isolation. The organisation has a 30-year history of delivering to some of London's most marginalised communities, and has operated as Spectra CIC since 2012. Since 2012 we have expanded and stand now at over 40-staff with an annual turnover of circa £1.8m.

Spectra’s services are funded by local authorities, trusts and foundations and other grants and donations. Spectra have made recent investment into our fundraising capacities to support further growth and sustainability. 

Spectra’s current founder and CEO is stepping down from the role after some twelve years as leader, and the Board is looking to recruit a new CEO with the energy, drive and enthusiasm to take Spectra to the next level. 

Please download the CEO Recruitment Pack for details of who we are looking for and how to apply.

You will be able unequivocally to respect, support, promote and work within LGBTQ+ and the other diverse communities that Spectra serve.  Applications from people with lived experience in the communities and issues we work with are encouraged.

Please submit a CV, supporting statement and Diversity Monitoring Form as per the CEO Recruitment Pack instructions.

Salary:  up to £55,000 (dependent on experience), plus generous pension scheme, flexible working culture

Contract: Permanent, subject to a six-month probation period 

Hours: 35 per week full-time. Applications for job shares, part-time and flexible working will also be considered. 

Location: London/Hybrid. In person attendance for certain meetings is required (including all staff/team meetings and governance/committee meetings that take place in person). Travel within the UK and internationally may be required. 

About the RSS and this role

The Royal Statistical Society (RSS) is one of the world’s leading organisations advocating for the importance of statistics and data, which have never been more vital. We’re looking for an exceptional, experienced business development professional who can help us increase our impact.

The main purpose of this role is to create and manage a pipeline of customers, from initial research, through to strong leads, and ultimately sales. Working closely with teams within the Society to research, follow up and develop strong leads, you will participate in events and marketing activities as needed, and develop and maintain a working database of contacts within our CRM system, to enable effective logging and tracking of potential customers.

The Society offers a diverse range of products from training, sponsorship and professional accreditation and you will be expected to understand these business models and work with teams to maximise their revenue generating potential.

As this is a new role, you’ll have the unique opportunity to build the role around you, with flexibility to play to your strengths and manage your own projects independently. The work will be varied, and you’ll work with a variety of partner types, so this role is perfect if you’re looking to put your business development skills to the test.

You will be required to act as an ambassador of the charity in everything you do; we are looking for someone who is going to embody the charities ethos and who will keep the charity at the heart of all the decisions that are made.

We are particularly keen to hear from individuals who really want to work for a charity or not for profit organisation. While not essential, some familiarity with developments within data science, statistics, machine learning, AI and related subject areas would be an advantage.

Our Head of Business Development will:

• Work with wider RSS staff to develop our understanding of the preferences and needs of key internal and external markets to ensure our services align with those preferences and needs.
• Monitor emerging trends in statistics/data science/AI and keep track of competitors to ensure RSS services remain relevant and current.
• Understand key policy and strategy objectives of the RSS and develop, plan and where appropriate implement sales strategies to support those objectives, working closely with other colleagues as required.
• Understand the range of products delivered by the Society and create business development strategies and plans to maximise their commercial value.
• Work with the Director and other colleagues as required to help to shape the Society’s marketing strategy.
• Support development of the commercial aspects of strategies and plans across the organisation. Create and manage a pipeline of customers, from initial research, through to strong leads, and ultimately sales.
• Work with teams to identify new potential revenue streams, sponsorship opportunities and customer types to contact.
• Look for and exploit opportunities to expand our current products to increase revenues.
• Understand key policy and strategy objectives of the RSS and develop, plan and where appropriate implement sales strategies to support those objectives, working closely with other colleagues as required.
• Explore and develop opportunities to extend the reach of the RSS brand and sub-brands to grow partners and sponsors.

Your skills and experience will include:

• A track record of success in sales or business development in the service sector.
• Experience working with different types of products, ideally including sponsorship.
• Experience developing strategies and plans to maximise commercial value
• Ability to communicate with a wide range of people.
• Excellent organisation and planning skills – ability to identify and respond to changing priorities.
• Desire to establish and develop an extensive network of external contacts in the industry.
• Able to make sound commercial decisions and identify commercially viable/profitable projects.
• Collaborative team worker – works with colleagues to achieve strategic, operational and commercial objectives.
• Happy to work on own initiative within corporate and RSS guidelines/directives.
• Experience of CRM systems.

Full job description and person specification is available to download at our website.

How to apply

Please submit your CV with a supporting statement/letter to Holly O'Brien (Governance Manager) telling us about:

·Why you should be considered for the role

·How your skills and experience align with the responsibilities and person specification

·How this role fits with your career plan 

St Joseph’s Hospice in Hackney has been serving the people of Hackney, Tower Hamlets and Newham since 1904.  The modern Hospice is proud of its roots in the community and of the founding vision of the Religious Sisters of Charity who remain closely supportive of the work we do.

The HR department is a small, dynamic and close-knit team focused on continuous improvement. This year will be an exciting year of innovation and transformation, which will see new processes and practices implemented to respond to the changing needs of the Hospice. 

The HR Assistant will join a busy engaged team and will be able to play their role in the life of the Hospice primarily by supporting the wider HR Team to support managers via a business partnering approach. Main areas of accountability would be to own the admin aspects of the employee lifecycle, manage and implement the Hospice’s file management protocol in line with GDPR, and work with the team to continuously review and improve the way we do things.

The successful candidate will be a team player who is approachable, has a can-do attitude, is proactive and can work on their own initiative. This role is a great opportunity for someone who is looking to develop and grow their HR career within a dynamic organisation. A CIPD qualification is desirable as is holding a good grasp of the essentials of employment law and HR best practice. A strong sense of customer care and inclusivity is a must as well as a willingness to commit to the core values of the Hospice.

For further information and to apply, please visit our website via the Apply button.

Closing date: 1 July 2024

About us

Room to Heal is an established therapeutic community in London. We support refugees and people seeking asylum, many of whom are torture survivors, through an integrated programme of therapeutic and casework assistance, in the context of a community of survivors. Our approach recognises the political context of our community members’ multiple and ongoing experiences of trauma and marginalisation including in their home country, on their journey to, and within, the UK. We offer long term and holistic support.

We are a small team of committed and hard working individuals who work collaboratively in a supportive and friendly environment.

We are looking for a Director (maternity cover) who:

• Understands the experiences of our members in order to sustain Room to Heal’s therapeutic community and ensure the safety and appropriateness of all of our services
• Has awareness and interest in psychotherapy and group work
• Makes strategic decisions that centre the experience of refugees and people seeking asylum alongside maintaining the sustainability of the organisation
• Has the drive, care and vision to create new opportunities to support refugees and people seeking asylum and to learn and share experiences through external networks and partnerships in the UK and internationally 
• Is able to speak with authenticity and challenge injustices knowing directly what the impact is due to own lived experience
• Can lead by consensus and collaboration and has a strong belief in the therapeutic benefits of community. 

Hours:  7.5 hours per day (typically 9.30am – 5.30 pm with a half hour for lunch) 5 days a week. We will also consider 4 days per week, salary pro-rata’d

Salary: £45,000 - 50,000 per annum (full time salary)

Start-date: Autumn 2024 with 8-10 weeks handover with the current Director 

Pension and benefits: automatic enrolment pension scheme, 4% employer contributions and 4% employee contributions

Holidays: 25 days plus bank holidays 

We strongly encourage applications from those with some lived experience of the issues that our community members are experiencing.

Neighbourhood Watch Network (NWN) is the representative charity for the Neighbourhood Watch movement across England and Wales with over 2.3M members and 60,000 volunteers. We are the largest volunteer led crime prevention and community development charity in the UK. Neighbourhood Watch Network supports and represents the successful grass roots, volunteer led group of organisations under the Neighbourhood Watch brand. We are funded by the Home Office, charitable trusts and foundations, donations and sponsor organisations in the private sector.

Neighbourhood Watch was founded on the premise of bringing people together as neighbours and communities to help prevent crime and all the evidence suggests that the need for this today is as great as it has ever been.

We have received funding to start several new projects, and now need a Finance Officer to join the Finance Manager in a small finance team to support the growing organisation. The Finance Officer will also support the wider team with expenses, reviewing their spending verses their budgets, and will help manage the online shop.

The Architectural Heritage Fund (AHF) is currently seeking a Head of Grants. Reporting to the Director of Programmes and Deputy CEO, you will be responsible for overseeing the AHF’s core grant-funded programmes across the UK, including managing the four Development Managers for England, Scotland, Wales and Northern Ireland, leading on assessment, monitoring and reporting against all grants awarded through these programmes, and participating in decision making around grant awards.

We are looking for a candidate able to demonstrate a breadth and depth of experience across the principal duties of this post. A strong track record of leadership within the heritage, social enterprise or social investment sectors and clear, relevant experience managing a staff team as well as multi-funder programmes with diverse strands of activity and reporting lines, is essential. The candidate must be a team player, with excellent interpersonal, influencing, negotiating and communication skills. They should have experience of collaborative working with external partners and a strategic approach to prioritising workloads and problem solving. Candidates must have strong numeric and financial skills, excellent attention to detail and be a confident user of common IT system Office packages. We are looking for someone who will become a leader in our organisation, who is passionate, target orientated and, in particular, committed to achieving beneficial social outcomes through heritage.

Due to the time-limited nature of this post, the AHF is open to potential applicants seeking a secondment from another organisation – if you are interested in taking up the role as a secondment, please indicate this interest in your application and the nature of any discussions with your existing employer.

About the AHF

AHF is a leading heritage charity founded in 1976 to help charities and social enterprises across the UK find solutions for vulnerable historic buildings. We do this by offering advice, grants, and loans. 

Commitment to diversity

In accordance with our commitment to promote equality of opportunity and diversity across all of our areas of work, we particularly welcome applications from people from black, Asian and minority ethnic communities, disabled people and younger people, who are currently under-represented within the AHF.

Title: Head of Operations

Contract type: Fixed term, maternity cover (July 2024 – May 2025) 

Hours: 0.8 FTE (4 days per week) 

Salary: £46,400 (£58,000 FTE) 

Reports to: CEO 

Manages: Studio Managers (Bloomsbury & Deptford), Events and Venue Coordinator, Event Manager (freelance), Youth and Community Producer (freelance) 

MAIN PURPOSE OF THE JOB: 

As a key member of the leadership team, the Head of Operations (HOO) plays a vital role in the development and delivery of Cockpit’s strategic plan, working closely with the Chief Executive. The HOO will ensure operational excellence, site optimisation in Bloomsbury and Deptford and lead on property strategy. The role encompasses oversight of the maker community, management of IT systems, leading on HR and responsibility for health and safety compliance.

This role would suit an entrepreneurial self-starter with demonstrable experience in property and building management, project management, budget and fiscal control, HR and team management. Knowledge of planning, business and charity financing, leasehold and landlord-tenant legislation is desirable.  The role requires strong negotiation skills and the ability to exert influence and maintain critical relationships. It requires a keen focus on delivery and detail as well as the ability to retain big picture perspectives.  Exemplary communication skills and the ability to manage multiple priorities are essential. 

MAIN DUTIES: 

1 PROPERTY AND BUILDING MANAGEMENT 

Cockpit has two sites in Deptford and Bloomsbury. At each site, a Studio Manager has responsibility for the day-to-day running of the sites and liaison with makers.  The Studio Managers will report to the HOO who will coordinate, plan and/or oversee all the practical management of the buildings including repairs and maintenance; alterations and refurbishments; space allocations and use of space; health and safety; tenant/maker welfare/support etc. 

The HOO will manage the Studio complexes to ensure they meet the requirements of the charity and resident makers while ensuring commercial optimisation.

The HOO will ensure efficient use of space and consider charitable and commercial objectives when setting prices and rates to ensure a balanced outcome.  The HOO is responsible for ensuring compliance on all aspects of Health and Safety, insurance and risk assessment. 

The HOO is responsible for project managing all future real estate projects from inception to completion. They will ensure that sufficient resources, budgets and expertise are in place for such projects. The HOO will sit on Cockpit’s Property Committee. 

2 LEASES, INSURANCE, LEGAL, RATES AND LA 

With oversight from the CEO and Board, and relevant legal advice, the HOO will manage leasehold negotiations with Cockpit’s landlord, Camden Council.  The HOO will report on such matters to the Property committee of the Board.

Working with the CEO, the HOO will manage licences issued to studio holders developing pricing structures and documentation that reflect Cockpits charitable aims and commercial objectives. 

Working with the CEO, the HOO will set hire rates, rentals and other pricing related to Cockpits spaces and services in line with Cockpit’s charitable aims and commercial objectives. They will be responsible for issuing associated contracts and licences. 

The HOO will oversee all insurance requirements and ensure that terms required are met.  The HOO will oversee legal compliance issues in collaboration with the CEO and as directed. 

The HOO will maintain good relationships with Local Authorities and be responsible for monitoring and overseeing all rates or other levies in relation to the buildings or the charity itself. 

3 COMMERCIAL EVOLUTION AND PROJECTS  

The HOO will take an active leadership role in developing and delivering commercial opportunities for the charity in line with its charitable objectives and the strategic plan.  The HOO will lead on the strategy for development of space and venue hire, tours, better utilisation of space, and AV studio hire. The HOO will evaluate commercial opportunities/risks and will manage the delivery and ultimate running of such spaces. 

The HOO will also oversee the successful delivery and oversight of the cafe operator in Deptford.

4 LIVE EVENTS  

The HOO will actively contribute to the creative development of Cockpit events, including but not limited to Open Studios. They will be responsible for the operational planning and timely delivery of the events including budget management. The Event Manager and Events Coordinator will report into the HOO on all relevant events.

The HOO will be responsible for ensuring there is clear post event reporting from all departments, and that this is tracked year on year to ensure it informs future strategy, budgets and investment.

5 YOUTH AND COMMUNITY 

Working with the CEO, HOO is responsible for overseeing Cockpit’s Youth and Community activities. They will be responsible for the recruitment and management of the producer, as well as overseeing budgets. The HOO will oversee the programming of any Youth & Community activities across the year and ensure these are aligned to the charities objectives and are properly funded. They will work closely with the Head of Development and Youth and Community Producer to ensure Cockpit targets the correct funding bids and works with the correct partners to deliver impactful programmes in a cost-effective manner. 

6 IT and DATA MANAGEMENT 

The HOO is responsible for managing Cockpit’s external IT consultant to ensure that all hardware and software bought and used by the charity is up-to-date, efficient, cost effective, secure and suitable for the charity’s activities. 

The HOO is responsible for overseeing all software and digital upgrades including but not limited to the charity’s CRM, cloud-based services and future automation.

7 DATA AND GDPR 

The HOO will play a central role in the planning and correct implementation of any data programme for Cockpit. This will be in close collaboration with the Head of Marketing and Digital and the CEO.

The HOO is responsible for GDPR for Cockpit and will take on responsibility for compliance and other copyright or legal practices in relation to safe data management, firewall implementation, working closely with the Head of Marketing and Digital on these matters.

8 COMPLIANCE, RISK REGISTER, HANDBOOKS, HR 

The HOO has line management responsibility for the Deptford and Bloomsbury Studio Managers, Events and Venue Coordinator, Event Manager, Youth and Community Producer and overall responsibility for Cockpit’s HR function. 

The HOO will take responsibility for ensuring compliant staff practices in relation to up-to-date staff contracts, health and safety, maternity and all other relevant HR matters.  In association with the CEO and Financial Controller, the HOO will manage and record annual leave. 

The HOO will work with the Studio Managers to ensure good Maker welfare and be responsible for policies that result in positive outcomes in relation to the Cockpit community. 
 

The HOO will liaise with the CEO and advise on risks in the HR area and will sit on the People Committee of Cockpit.

The HOO will evaluate when HR risk requires external advice and will agree any necessary actions with CEO. 

The HOO will be responsible for the Staff Handbook, The Trustee Handbook, Maker Welcome Pack/Handbooks and all relevant compliance materials for updating and circulation, including all company policies.

Working with the CEO, the HOO will manage the Risk Register and update the Board in a timely manner on any pertinent and impending changes to that with the potential to impact the charity. The HOO will be a member of the Finance, Audit and Risk Committee (FARCo) of Cockpit.

The HOO will take on responsibility for recruitment practices and onboarding activities for new employees, contractors and trustees. 

The HOO will oversee the performance review process, coordinate staff training and be responsible for the training budget. 

9 DIVERSITY AND INCLUSION 

In conjunction with the CEO, the HOO will oversee and implement policies that foster and reflect the charity’s commitment to diversity and inclusion.  This may include managing new and existing initiatives, updating policies and undertaking formal reviews.  The HOO will champion Cockpit’s diversity objectives at the Board’s People Committee (PeCo). 

10 COMMITTEES AND BOARD 

The HOO will provide a support role to the CEO on preparation of Board papers and reports.  The HOO will coordinate committee meeting dates and circulate them to the members appropriately, with administrative support.  The HOO will oversee the minutes for all meetings, working with an external minute taker. The HOO may maintain activity lists and will work with the CEO and the Board of Trustees to ensure exceptional Governance.

11 CEO DEPUTISATION  

The HOO will support the CEO as needed and may, on occasion, be asked to provide support to the Board of Trustees and the Chair. 

PERSON SPECIFICATION 

Essential knowledge, skills and experience 

• Substantial experience in a similar role with senior responsibility for all aspects of operations 

• Sound expertise in property management and building management

• Excellent organisational skills including effective planning, prioritisation, risk management, and reporting

• Good financial management skills: budget setting, control, monitoring and resource management 

• Events management skills and experience 

• Experience of negotiating with, contracting and managing external suppliers to ensure high quality delivery 

• High-level people management skills, experience of managing a team, and knowledge of sound HR practices 

• Experience of working in a charity or social enterprise and working with a Board of Trustees 

• Strong written and verbal communication skills 

Desirable knowledge, skills and experience 
 

• Knowledge or experience of craft, design, fashion and/or the wider creative industries 

• Experience of building commercial or community/creative partnerships 

• Experience or knowledge of fundraising

Essential qualities and attributes 

• Demonstrable commitment to equality, diversity and inclusion

• Entrepreneurial and solution-focused, with the ability to approach issues both flexibly and with creativity

• First-class attention to detail and high standards of professional conduct 

• Customer-focused, empathic approach, able to communicate and build professional relationships with a wide variety of people and to adapt delivery style as appropriate. 

• Affinity with Cockpit’s mission and values as a leading UK social enterprise enabling creative people to succeed.

• Self-starter with an ability to work positively as part of a small team

Applications due by: Midnight, 30th June 2024 

First Interviews (online): Tuesday 9th July 2024 

Second Interviews (in-person): Monday 15th July 2024 

About the role

The Hardman Trust supports people on long prison sentences to take their next steps in life. As the office, grants and programmes administrator your role is to help make this a reality through the day-to-day support of our work. You’ll help to ensure our programmes run smoothly, and that the staff have the administrative support they need to provide a quality service to people accessing our programmes. 

Your role will evolve over time, to reflect the changing needs of the charity, but will primarily involve office tasks (post, inboxes, phone calls), as well as the administration of our various programmes (letter writing, updating the database, record keeping). You will share an office with our office volunteers and one of our programme managers, and you will work closely with the broader team via online meetings.

You'll be based at our Waterloo office, a few minutes walk from Waterloo station. Hours can be flexible. 

About you

With an enthusiasm for our mission, you will be well-organised, motivated and eager to support those we are here to serve. As the first point of contact for anyone calling or emailing the charity, you will be responsive, and have good customer service and communication skills. You'll be proactive, solution-focused, and enjoy helping to keep the charity organised. You'll be happy working on your own, and also alongside others. You'll be at any stage in your career, but with a positive mindset and eagerness to develop and grow as the charity develops and grows.

About us

• Our purpose: We support people on long prison sentences to take their next steps in life so they benefit, their families benefit and the wider community benefits too.

• Our vision: A future where everyone can achieve their potential within and beyond prison.

• Our mission: Specialising in the unique needs of people on long sentences, we provide tailored practical and financial support to help people find belonging, move into work or training, and reach their personal goals.

Read more in the attached person specification and job description