Area Business Manager Jobs

Do you have advanced administrative and customer service skills? Are you keen to develop your ability to support projects and analyse reports? If so, our AI Coordinator role maybe the opportunity for you.

At The Royal College of Radiologists (RCR), we’re the leading professional membership body for clinical radiologists and clinical oncologists and a registered charity who educate and support doctors throughout their career. With over 14,000 members in the UK and internationally, together we’re contributing to the advancement of each new generation of doctors and helping to improve patients’ lives.

We have an exciting opportunity for a highly motivated and confident coordinator with strong customer service and communication skills.  AI is set to have a profound impact on the way our members work in the future, and it’s our role to work with them to understand their needs when it comes to adopting AI in our specialties. The work of the AI team is fast-paced and ever changing, in the AI Coordinator role, you will support this work by keeping an accurate record of workstreams and projects, arranging meetings, logging actions and being the first point of contact for information and finding and collating information.  

The successful candidate will be proactive and high performing, supporting the RCR’s evolving programme of work, doing their part to contribute to our meaningful mission of improving imaging and cancer care for all.  

What you will do:

• Act as the first point of contact in many areas of the team’s interactions with internal colleagues and external stakeholders.
• Support the AI team through arranging meetings, cultivating relationships with key stakeholders, maintaining team shared documentation and coordinating AI related stakeholder events.
• Maintain records of key stakeholders and outside bodies for the College's AI work, ensuring that the team and relevant representatives of the College are able to build strong working relationships.
• Provide excellent customer service throughout all duties.
• Draft correspondence, reports and briefings as required.

What you will need:

• A keen interest in AI
• Advanced administrative and team supporting experience.
• Experience in supporting projects.
• High level of oral and written communication skills.
• Excellent time management skills, whilst able to prioritise work and competing demands.
• Clear and analytical thinker, able to exercise sound initiative.

Our ambition is to ensure that the RCR leads the AI work in our specialities and your skills and ability to keep up to date with and coordinate work in this interesting area could be what helps us achieve our goal. We have ambitious targets; do you have the ambition to help get us there? Please find out more about the role, the RCR and our goals and instructions on how to apply in the AI Coordinator candidate pack.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Adult Carers Service Manager

About us

Angus Carers Centre is a rights-based charity working with and for unpaid carers from all walks of life living across Angus. We exist to improve the quality of life for all carers by building genuine and equal relationships, connecting carers with each other to create a sense of belonging and community, providing practical and emotional supports, and influencing change at local and national level. 

Established in 1996, we have grown significantly over the last 25 years, and we are now supporting nearly 2,000 unpaid adult and young carers across Angus. Our talented and passionate team of 25 staff and over 20 volunteers ensure the needs of our carers are meet. Together with our volunteers we strive to provide a first-class service to carers and their families, to make a lasting difference to their lives.

Our vision is that all unpaid carers in Angus will receive appropriate information and support to enable them to feel valued and confident in their caring situation and to develop their own potential.

Why should you consider applying?

The social, political and policy horizon is changing, and we need to ensure that we provide the right support at the right time. We are entering a new and exciting chapter, and there has never been a better time to join our organisation.

You will form part of the Leadership Team. You will be making an impact by building authentic and empowering relationships with our dedicated and change-driven teams supporting unpaid carers, their families and partner organisations. You will lead on the development of our service demonstrating its impact and added value. But most importantly, you will put the voice of carers at the centre of what we do.

Reporting to the CEO, you will have a positive non-judgemental regard and help unpaid carers exercise their rights and support them to realise their potential.

Job overview

The postholder will:

· Create a safe environment for unpaid carers to build genuine relationships to participate in meaningful and engaging activities allowing them to express themselves, share their dreams and aspirations.

· Manage the development of Angus Carers Centre’s services, including identifying unmet need, monitoring, and maintaining standards in line with contractual agreements, and good practice.

· Provide leadership, management, coaching, support to the team members.

· Be responsible and accountable for the management of the team’s financial budgets in line with Angus Carers Centre’s financial and business support procedures.

· Measure the impact of our work in a creative and ethical manner ensuring lessons learnt are identified and taken forward, reporting on outcomes and progress towards strategic objectives.

· Work closely with other teams to ensure collaborative culture and synergies prevail across all areas of Angus Carers Centre’s work.

· Maintain and build relationships with a broad range of public, private and Third Sector organisations, including schools, community groups, health and care providers, and others.

· In collaboration with other teams, use the evidence of impact of our work to influence policy and practice within the local area and beyond.

· Ensure organisational and local safeguarding and health & safety policies are adhered to and effectively implemented.

· Support teams in identifying unpaid carers’ needs, circumstances, and outcomes, and support them to achieve them by working collaboratively with colleagues, partners agencies and other organisations.

· Ensure unpaid carers’ voices and opinions are heard and taken into account in decision-making processes.

· Work collaboratively with Angus Carers Centre’s teams to achieve its vision and strategic objectives.

· Continuously learn, reflect, and improve what we do to ensure evaluation is embedded into practice, and reflects agreed outcomes.

· Raise profile of Angus Carers Centre by facilitating information and development sessions with a wide range of organisations, communities, and individuals.

· Speak truth to power in a respectful, impactful, and authentic manner.

· Comply with Angus Carers Centre’s policies and procedures.

Job overview

The above does not represent an exhaustive list of responsibilities and tasks but indicates the main responsibilities required from employees in the role. The organisation reserves the right to require employees to perform other duties from time to time.

Key values

· Strong sense of integrity.

· Authentic and true to themselves and others,

· Compassionate and boundaries,

· Drive for social justice and equity.

Qualifications and knowledge:

· Bachelor’s or master’s degree such as Social Work, Community Development, Youth Work. Equivalent qualification or five years’ experience at a senior level.

· Understanding of Human Rights, the UNCRC and Children’s Rights and the needs of diverse individuals and communities,

· Knowledge of the policy and practice areas of the social care sector in Scotland, including SSSC, Care Inspectorate and the new National Care Service.

· While we would welcome the knowledge gathered through a relevant qualification, we are just as interested in relevant work experience.

· Demonstrable continuing professional development in relevant areas

· Full Driving License and a suitable vehicle for work with business insurance.

Experience

· Experience of leading, motivating and building teams through times of change.

· Experience of the social care sector in Scotland, including the policy landscape affecting local authorities, health boards, health,and social care partnerships.

· Experience of multiagency working supporting the development and delivery of services within local communities.

· Experience of working with a range of stakeholders, senior officials, Trustees, the public and partner.

Working hours

35 hours per week subject to organisational needs. Some work may have to be undertaken outside office hours, including evenings and weekends.

Special conditions

The post entails work with vulnerable people and falls within the definition of “regulated work” under the provision of the Protection of Vulnerable groups (Scotland) Act 2007. The post holder will require to be registered as a member of the Protection of Vulnerable Groups Scheme, which will involve a Disclosure Scotland check.

Office base

The post is based at 8 Grant Road, Arbroath, DD11 1JN.

Equal opportunities

Angus Carers Centre is committed to being an Equal Opportunities Employer and we encourage candidates from diverse backgrounds to consider joining Angus Carers Centre.

Benefits

· Training and development opportunities

· Employee Assistance Programme

· 6% employer pension contribution

· Free car park

· 31 days of annual leave

· Flexible working, subject to organisation’s needs.

Job title: Service Manager - Night Shelters

Location: On site at our office – Argon House, Argon Mews, London, SW6 1BJ

Contract type: Permanent

Reporting to: Head of Operations & Service Development

Hours of work: 35 hours per week (5 days per week)

About you

As the Service Manager for our night shelter service, you’ll be at the heart of Glass Door’s mission, delivering the largest network of night shelters in the UK.  This pivotal role offers you the chance to make a real difference by managing a dedicated team across multiple sites, ensuring high-quality, consistent service that supports our guests to build a route out of homelessness.  We’re looking for a dynamic, proactive leader with a passion for problem-solving and a compassionate service delivery.

What you will do as part of our team

The Service Manager is responsible for the following:

Service delivery 

· Lead all aspects of the planning, preparation, and delivery of the night shelter service. 

· Oversee the day-to-day operations of the service, directly engaging with staff and guests to ensure high-quality service delivery. 

· Ensure operational policies are consistently followed, providing guests with a reliable and uniform service experience. 

· Manage the rota across three night shelters to maintain adequate staffing at all times. 

· Manage a fleet of three vehicles used for the night shelters, ensuring their availability and maintenance. 

· Ensure all staff are fully aware of service provisions, requirements, and expectations. 

· Lead the continuous improvement of the shelter service to better meet guest needs. 

· Ensure due diligence is performed, and that reporting and records are accurately maintained. 

· Collaborate with the Head of Operations & Service Development to keep expenditures and income within agreed budget limits. 

· Liaise with casework colleagues to ensure seamless collaboration between night shelter and casework staff. 

· Ensure the night shelters are aligned with other statutory and charity services to best meet the needs of our guests. 

· Conduct and maintain annual general and fire risk assessments for each shelter venue; actively maintain the service-level risk register and contribute to organisational risk register. 

· Promptly raise concerns and safeguarding issues in accordance with relevant policies and procedures.

· Ensure policies and procedures are up-to-date with annual reviews, and provide staff with training and guidance on compliance and best practices. 

Management 

· Manage and supervise a seasonal staff team of approximately 40 individuals. 

· Oversee the full employee lifecycle management, including: recruitment, onboarding, training and performance management. 

· Lead the recruitment and training of seasonal shelter staff. 

· Provide high-quality support and line management to night shelter staff, delivering clear guidance, support, and effective leadership. 

· Ensure excellent performance management, support, and supervision of Night Shelter Managers and staff, including monitoring annual leave and addressing performance issues in line with Glass Door’s policies. 

· Empower seasonal managers to deliver high-quality, safe support and effective guest management in accordance with Glass Door policies and procedures. 

· Regularly monitor the quality of support and service by conducting site visits to the night shelters. 

· Organise and deliver a comprehensive training programme for shelter staff. 

· Facilitate regular supervision and team meetings to promote effective teamwork and communication. 

· Ensure the In-form system is utilised efficiently by shelter staff, with timely updates to reports, and prompt, accurate record-keeping. 

· Provide timely support, advice, and guidance to staff as needed. 

Service Development and Planning  

· Play a lead role in the annual planning of the night shelter service and contribute to the annual services business plan. 

· Drive the achievement of organisational targets and objectives as outlined in Glass Door’s business plan. 

Additional  

· Cultivate positive relationships with guests, staff, professionals, partners, suppliers, and the local community. 

· Provide up to date, shelter specific information as appropriate, for cross organisation usage

· To undertake any other duties that can be reasonably required to meet the operational needs of Glass Door.

· Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy. 

Person Specification 

Essential: 

· Proven experience working with and understanding the needs of people experiencing homelessness or similar disadvantaged groups. 

· Experience in leading a service and managing frontline teams. 

· Demonstrated problem-solving abilities through proactive learning. 

· Understanding and appreciation of trauma-informed care. 

· Valid driving license for manual transmission with the willingness to drive the Glass Door vehicles. 

· Ability to work independently, with strong decision-making skills and initiative. 

· Highly organised with excellent time-management abilities. 

· Exceptional communication skills, adaptable to various styles and approaches. 

· Strong IT proficiency, including advanced Microsoft Office skills. 

· Willingness to work occasional evenings and weekends, with the flexibility to cover shifts in emergencies. Time off in lieu provided. 

· Proactive approach in resolving challenging situations and achieving desired outcomes. 

· Empathetic and professional in handling challenging circumstances. 

· Ability to implement and adhere to health and safety, HR, and operational policies. 

· Strong commitment to equal opportunities and diversity. 

Desirable: 

· Advanced IT proficiency, particularly in AI tools and technologies, with a proven ability to quickly learn and adapt to new software or web applications. 

· Relevant training or certifications (e.g., project management, trauma-informed care, IOSH Managing Safely). 

· A lived experience of homelessness. 

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness. 

Ref: 6685

Closing date: 01 September 2024

We're looking for a Finance Business Partner to join Save the Children UK in an exciting role partnering with the Start Network within our Global Programmes division!

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

Our Finance Team helps us to grow our income and increase the impact of our spending and our Finance Business Partners key responsibilities include leading our financial planning and management, driving value for money, providing excellent management information and analysis, and providing robust partnering and challenge to managers at all levels.

About the role

Reporting to the Head of Finance, you'll be partnering with the Start Network as part of our Global Programmes division, working and influencing the relevant teams to support their strategic decision making and managing income/expenditure budgets across divisional areas of significant variability.

Start Network is an independent charity made up of more than 80 aid agency members across five continents, including international, national and local organisations who aim to deliver more effective emergency aid, harnessing the power and knowledge of the network to make faster and better decisions to help people affected by crises. 

The Start Platform maintains a strong relationship with Save the Children as the grant custodian of many of the Start Network's programmes, so whilst you'll be embedded within the finance team at Save the Children UK in this role, you'll be playing a key role dedicated to the Start Network.

As Finance Business Partner, you will support and drive the business areas you partner with, including Start Funds and Risk Financing, in maximising impact for children through delivery of effective and efficient financial performance and awards management.

In this role, you will: 

• Provide strategic and financial decision support to your assigned team within Global Programmes to underpin strong financial performance
• Provide effective monthly reporting to support regular reviews of business performance
• Work alongside the business to develop forecasts, budgets, and longer-term financial plans
• Develop business models underpinning financial planning and provide the financial inputs for business cases
• Assist teams in developing their strategy and building business cases for investment spend within their areas, providing financial and commercial insight and challenging to ensure best value for money and efficiencies.

About you

You'll be an experienced qualified certified accountant with relevant post qualification experience, ideally in the not-for-profit sector. 

You'll have excellent stakeholder management skills, with the proven ability to work collaboratively and influence the decision making of a diverse set of stakeholders.

To be successful, you'll demonstrate:

• Experience providing strategic and finance business partnering support to senior managers
• Experience in the preparation of management accounts and involvement in financial planning and budgeting processes
• Experience managing awards, including budget and financial report preparation
• Strong Microsoft Office skills (and an advanced Excel user)
• Strong analytical and problem-solving skills; ability to identify financial issues as they arise, assess their likely impact, and devise appropriate responses
• Commitment to Save the Children's vision, mission and values.

What we offer you:

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits here.

This position is for a 9-month Fixed Term Contract.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we will be reviewing applications on a rolling basis and reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further application.

Ways of Working: 

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Operational Network Manager

We are looking for a passionate, focused and values driven Operational Network/Area Manager to join a team, delivering Residential & Supported Living Services in the Lancashire area.

Position: Operational Network Manager

Location: Preston, Lancashire

Salary: £43,089.00-£48,445.00 per year

Contract: Permanent, Full time – 37.5 hours per week

About the role:

Working for an organisation that is rated by employees as 4.5 stars on Indeed, this is a rewarding and exciting opportunity to join the team in Lancashire. Services have considerable experience and expertise in supporting people with a learning or mental disability to develop independent skills and to live an active and happy life

Reporting directly to the Operations Directors, As Operational Manager you will be responsible for providing strong and effective values driven leadership to your team and for the overall day to day running of services and achieving the strategic objectives of the service.

Key responsibilities include:

• Oversea and manage, including Registered Manager responsibilities for supported living/residential support
• Ensure high-quality support is provided to the people supported
• Develop and implement strategies to meet operational goals and objectives
• Provide values driven leadership to leadership and staffing teams
• Collaborate with other regional managers and external stakeholders to share best practices
• Maintain compliance with all regulatory requirements and company policies
• Ensure effective void management and coordination of referrals and assessments

About you:

We are looking for people that are values driven and has strong leadership skills. You will also need the following skills and experience:

• Experience of leading and team within a residential and supported living setting
• Strong leadership and change management experience
• Knowledge of residential care industry regulations and best practices
• Been a registered Manager in a similar setting
• Excellent communication and interpersonal skills

This is a fantastic opportunity where you’ll have the chance to make a real impact on people’s lives and their families. It's a challenging role with excellent development opportunities, and you'll reap the rewards of empowering others with your focus on high quality of care. If you feel you have the necessary skills apply today!

All successful candidates will be required to complete a full induction which will take place in Chadderton, Olham or Salmesbury, near Preston

Other roles you may have experience of could include: Deputy Care Manager, Residential Care Manager, CQC Registered, Operations Manager, Service Manager, Care Operations Manager, Home Manager, Team Leader, Service Manager, Home Manager, Registered Care Home Manager, Care Operations Coordinator, etc.

Join us in our mission to power the potential of young people

Global Fund for Children (GFC) works to build a world where all children and youth are safe, strong, and valued. We partner with innovative, locally led organisations, helping them deepen their impact and build their capacity for social change. By pairing flexible funding with targeted capacity development support, we help our partners grow stronger and more responsive to challenges on the ground.

Since 1997, we have invested more than $44 million in over 700 organisations. Our work advances the rights of children and youth across four focus areas: education, gender equity, youth empowerment, and freedom from violence and exploitation.

You will join a multinational team of caring and committed individuals who believe in investing in bold ideas to help grassroots organisations deepen their impact and advocate for children’s rights. We value courage, excellence, learning, partnership, and inclusion, as well as kindness and passion. Our partners’ visions for change inspire all we do. Feedback and learning inspire us to do better, and we strive to be youth-centered.

The Role
Are you a marketing communications professional passionate about the potential of children and young people? 

Global Fund for Children is looking for a Senior Manager to join our global Marketing and Communications Team in an exciting new role. Your main responsibility is to help us collectively deliver inspiring, impactful engagement that builds our brand relevance with our target audiences.

This role will work to develop integrated and cross-discipline marketing and communications plans that promote our work and reputation.  You will collaborate with senior leadership and engage with key stakeholders, colleagues and partners around the world. You’ll create and implement strategies that elevate our profile, grow our key audiences and ensure our messaging resonates across all platforms.

You will be the strategic lead on our digital channels and are joining at a key moment of opportunity - we are launching a new website in October. We launched a new database and a new email system this summer and overhauled our look and feel as part of our 30th-anniversary activities earlier in 2024. You will lead on a new strand of work to develop our brand narrative, tone of voice and our key messages.

You will be obsessed with the quality and performance of all our outputs and have a track record of analysing data and results, making adjustments or complete pivots to ensure we achieve our ambitious goals and objectives.

You will be the lead for our work with high-profile influencers and celebrities as we continue to build our new global programme. You will have the unique opportunity to work as part of the Funder Safeguarding Collaborative (FSC) at a time of international expansion and growing profile, as their Marketing and Communications Lead.

This role will directly line-manage one of our team based in Spain, and work closely with the rest of the Marcomms team across Southern and East Africa and in the US.  You will be part of an extremely ambitious and successful Development, Marketing and Communications (DMC) team based in the UK and US. You will have regular joint projects and campaigns with our Development colleagues to deliver strategic funder communications goals that ensure we grow income and influence to continue to support hundreds of community-based organisations around the world annually.

What will you be doing?

1. Provide overall strategic leadership across all our digital channels – website, email and social media to achieve engagement and growth goals across key audiences in line with our values and GFC’s safeguarding and safer communications policies.

2. Work collaboratively with your direct report to roll out digital plans to deliver our agreed strategy.

3. Lead the team on data, insight, and analysis of content across all channels to inform spending, resource and to deliver against objectives.

4. Working across the team, lead on editorial content decisions, engaging with key stakeholders, to deliver on strategic goals and KPIs.

5. Lead our new and growing Global Ambassador programme ensuring our current ambassadors are effectively stewarded and strong, positive relationships fostered.

6. Identify and build our pipeline of potential Global Ambassadors to achieve long-term strategic organisational goals.

7. Lead the development of insights and understanding of our key target audiences – donors, partners (community-based organisations who we fund and partner with), and the sector/our peers.

8. Line manage the Communications Officer (based in Spain) and provide leadership to a hybrid team across multiple time zones including:

8a) Providing coaching and regular feedback to direct report/s with a focus on goal setting and personal development.

8b) Contributing to the development of a strong values-based team culture across different countries, areas and streams of work

8c) Creating and/or facilitating space for regular training, learning, team building and development opportunities for team members

9. Work with the Senior Director on GFC’s events strategy and delivery.

10. Work with the Funder Safeguarding Collaborative (FSC)  Director and team as the lead on FSC marketing and communications.

11. Work proactively with your Senior Manager colleague based in the US daily to ensure smooth and successful ‘business as usual’ for the team globally.

12. Work proactively and collaboratively with the Senior Manager in the US to prepare monthly, quarterly, and annual reports for the team, Senior Leadership and Board as required by the Senior Director of Marcomms or Vice President of Strategic Partnerships (DMC).

13. With colleagues in the Development team, work collaboratively and proactively to deliver contractual and opportunistic goals that add value and impact to our partnerships.

14. With colleagues in the Development team, and where it is appropriate, collaborate on pitches, proposals, deliverables, and reports to support income goals.

About you

Essential experience and skills

Our ideal Senior Manager in Marketing and Communications will:

1) Have significant proven experience working in a high-functioning, target-driven Marketing and Communications team, where you have a track record of success in meeting targets and objectives.

2) Have significant relevant experience in leading multiple functions within a marketing and communications setting, this can be in any setting but must include leadership of Digital as part of your experience. Could also include Brand Narrative and Copy; Celebrities and Influencers; Events or others relevant to the role.

3) Have significant, proven experience in setting up, leading, and executing digital strategies to achieve ambitious targets across multiple channels

4) Be an experienced, value-led people manager, with a passion for supporting and developing people to achieve their potential.

5) Have event management experience – be highly organised,  target and audience-focused, and be able to juggle multiple tasks, and stakeholders simultaneously.

6) Have experience working with high-profile, influential supporters to lead our Global Ambassador programme – Have the ability to identify prospects, and initiate and cultivate relationships.

7) Be creative, strategic and curious in order to lead and deliver our ambitious plans in service of our partners and our mission.

8) Be bold, resilient and fail fast as we challenge the status quo and continue pioneering new ways of philanthropy.

9) Be confident, and proactive and be able to work with minimal supervision in a busy team.

Desirable experience and skills

· Experience working and leading in a hybrid setting across a variety of time zones.

· Experience working in a departmental leadership team.

· Experience working with a development/fundraising team to deliver financial goals or partnership deliverables.

· An understanding of the funder system in the UK, US, and/or globally.

· Working with community-based organisations for a shared goal.

What we offer you

Our team dreams big.

We work together to build a world where all children and youth are safe, strong and valued.

GFC fosters a caring work environment that promotes collaboration, respect, and professional development. We set standards of excellence and quality in our work, firmly believing that children and youth deserve the best we can offer.

We believe that every person has equal rights, and we affirm the diversity that enriches our globalized world. In line with these core values, it is our policy to actively seek diverse candidates from a variety of backgrounds who are committed to Global Fund for Children’s mission.

Our values shape our vision, guide our daily decision making, and signal to the world what to expect when you encounter Global Fund for Children. We hold ourselves to these values to best serve our local partners and the children and youth they support. We attract talented people from all over the world because we believe deeply in living our values.

Salary - UK-based starting salary is £55,000.

Weekly hours – 35 hours per week.

Holidays – 30 days annual leave and 8 public holidays. The basic annual leave allowance increases to 35 days after 4 years continuous employment.

Flexible Working Location – This is a hybrid position that is based in the UK. GFC is open to applications to those who will regularly visit our London office. 

Learning – GFC encourages professional development as a part of our culture and values. GFC provides regular opportunities for training, collaboration, and mentorship. Employees may access professional development funds to support continued learning.

Benefits - We strive to build a culture that embraces care and wellbeing. Our global employee benefits include:

· Private healthcare insurance plan with comprehensive medical, dental and vision coverage

· Generous paid time off (annual leave, enhanced sickness leave, wellbeing days, sabbatical leave, family friendly leave)

· Flexible work arrangements - remote/hybrid/compressed work schedules

· Pension plan contributions - employees are auto-enrolled on the GFC workplace pension scheme. 8% employer contributions with 4% employee contributions

· Employee Assistance Services

· Team Building and Social Committees

*Other benefits may apply, depending on the location of the employee

How do I apply?

In line with our values of courage, passion and inclusion, to apply for this role, please share your thoughts on the following questions along with your CV through the following link: https://global-fund-for-children.breezy.hr/p/cd60cdd4696f

1)  What excites you most about this role and how is it directly connected to your skills and experience?

2)  What do you think are the key opportunities and challenges related to our goal of making Global Fund for Children a household name with donors, partners (community-based organisations who we fund and partner with), and our peers?

3)  What experience of safeguarding and safer communications would you bring to this role?

4)   What do you think are the most important aspects of leading, building, and managing a team? Please give examples from your experience and approach to management and leadership.

The deadline for applications is Friday 6th September, 5pm UK Time.

First round interviews will be held on Thursday 26th and Friday 27th September in the afternoon UK Time.

GFC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. We particularly encourage applicants from communities that have historically been excluded from philanthropy and from under-represented groups including candidates who are LGBTQ+, from Black, African, and Afro-descendant or indigenous communities, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds.

We are seeking a skilled Grants and Compliance Manager to join our charity. The successful candidate will be responsible for overseeing the grant application process and building relationships within the local community.

The Grants and Compliance Manager will: -

Manage the grant application process including

• Inviting people, groups, schools, churches and charities to apply
• Work with grant applicants to produce good quality grant applications
• Reviewing applications against the applicable criteria
• Produce reports and evaluations of applications
• Conduct due diligence on applicants

Manage the grants award process

• Undertake correspondence with applicants
• Arrange bank payments to be made including liaise with trustees to ensure timely payments of success grant awards
• Monitoring and evaluating supported projects through visits and reports
• Maintaining records of grant awards and all applications

Financial Management and Accounts

• Ensure financial management of grants and undertake any financial control requirements
• Keep accurate financial records and liaise with Accountants and Clerk
• Maintain accurate accounts and records of expenditure, ensuring an adequate documented audit trail is available for all activities and spending
• Work with Clerk and trustees to produce budgets and in year forecasts

Administration

• In collaboration with the Clerk and secretary, prepare and assemble papers for trustee meetings, including financial forecasts, investment reports, reports on applicants and other papers as required.
• Host, attend, and advise at trustee meetings, including all preparatory work and if required minute taking.
• Prepare documents to comply with statutory regulations, e.g. Risk Assessment, Policies, GDPR
• Update trustees on best practise and appropriate updates
• Keep website up to date.
• Undertake any other administration duties as reasonably requested by trustees.

General Practice

• Be accountable for own personal development, seeking out opportunities to learn new skills in order to continuously improve and progress and keep fully up to date with relevant legislation and practice.
• Assist in the implementation of procedures & practices that develop legally compliant, efficient and effective support to the charity.
• Ensure the confidentiality of all documentation and information in line with the requirements of the Data Protection Act 2018.
• Undertake regular CPD in order to develop and apply knowledge of legal compliance, e.g. Anti-money Laundering, GDPR, Equality & Diversity, Financial Crime, Cyber Security, Modern Slavery, Anti Bribery, Health & Safety.
• Assist in the induction of new trustees and provide information, advice, guidance and training as required.
• Comply with individual responsibilities for health and safety at work, reporting any problems or areas of concern to the clerk and Chair of Trustees

Location: Cambridge
Salary: £47,472 - £52,746 per annum
Position Type: Temporary, Full-Time

Closing Date: 02/09/2024

We have an exciting opportunity for a Programme Manager, Science Communities to join us on a 12 month, full-time (35-hour week) basis.

The Royal Society of Chemistry (RSC) is a not-for-profit organisation with a thriving international community of over 60,000 members, an internationally renowned publisher of high-quality chemical science knowledge and the professional body for chemists in the UK, with a reputation as an influential champion for the chemical sciences. Our purpose is to help the chemical science community make the world a better place.

The role of Programme Manager, Science Communities will combine your passion for chemical sciences and working with the research community to identify issues & opportunities and to develop and manage projects to address these topics.

In this role you will:

• Develop and deliver our science community programmes that span the different subject areas in the chemical sciences involving members from different career stages and sectors including industry, academia and other research organisations.
• Work with our science communities to enable networking and collaboration, and to facilitate solutions to address chemistry-based problems from discovery to application and to drive change.
• Work in partnership with expert colleagues to maximise the impact of our strategic programmes, thought leadership and policy work for our science communities.

At the RSC we embrace flexibility and offer hybrid working, which means our teams come together when they need to collaborate. Although, in this role, you will typically spend two days a week in our Cambridge office, especially initially, and thereafter with some flexibility depending on other work travel commitments including time working from our office in London. Some travel within the UK will also be required. If you need flexible working arrangements, please outline this in your application.

We are looking for:

• PhD in chemistry or related science and engineering area (or equivalent gained, for example, through working in science labs or science-related project management, publishing or community engagement).
• Strong analytical and problem-solving abilities
• Excellent verbal and written communication skills
• Experience of working on projects involving multiple stakeholders and / or able to balance and prioritise across multiple projects, tasks and deadlines.
• Ability to build strong relationships and establish ongoing 2-way engagement with diverse stakeholders e.g. different career stages, roles, levels and from different sectors
• Initiative and ability to develop new ideas and approaches
• Strong collaboration and teamwork skills
• Interest or awareness of chemistry’s role in advancing science and technology and of the factors currently influencing the research and innovation environment, as well as the needs and concerns of people in the research and innovation community
• Experience of facilitation and / or organisation of networks, meetings or workshops (desirable)
If you are interested in this role, please apply before the end of the closing date. When applying, you will need to provide an up-to-date CV and a supporting statement (no more than 500 words) indicating how your skills and expertise match the competencies outlined in the Job Description.

Visit our Work For Us website to learn more about us, our benefits, equal opportunities statement and inclusive culture pledge.

At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates.

As a part of the Disability Confident Scheme, we endeavour, where possible, to offer an interview to candidates meeting the essential criteria of the role, who has a substantial physical/mental impairment which impacts their ability to carry out day-to-day tasks.

We are committed to making our recruitment processes accessible to all and as part of this, we are flexible in the ways we give and receive information.

No agencies, please. All recruitment enquiries from third-party recruiters will not be considered.

You may have experience in the following roles: Science Programme Manager, Scientific Community Engagement Manager, Research Project Manager, Science and Innovation Manager, Chemistry Network Coordinator, Science Collaboration Manager, Research Community Manager, Science Policy Manager, etc.

REF-216 406

Job Title: Pro Bono OR Manager

Reports to: Head of Professional Services

Contract: Permanent, 80% FTE (4 days per week), hybrid (minimum one day per week in Birmingham Office)

Salary: £32-35k

Benefits: 11% pension contributions, 25 days annual leave (plus Public holidays), additional paid time off between Christmas and New Year, optional compressed 9 day fortnight

Who are we?

The OR Society is a dynamic member-led organisation supporting professional operational researchers across industry and academia. We promote the knowledge, understanding and use of operational research in all areas of life, including industry, business, government, health, and education. The society is a registered charity which does everything from helping OR specialists push the boundaries of the discipline through publications and events to undertaking outreach work aimed at helping everyone from business leaders to schoolchildren find out about the benefits of OR.

Main Purpose of the Role

The Pro Bono OR Manager will lead and drive forward the Pro Bono OR programme. This provides third sector organisations with free operational research (OR) support via volunteer led projects.

Pro Bono OR Responsibilities

Operate the Pro Bono OR scheme:

· Oversee Pro Bono OR projects, including matching volunteers to users and/or projects. Ensure the smooth running of projects, with prompt communication to both volunteers and users. Provide support to volunteers and users and resolve issues as needed.

· Monitor project progress, evaluate outputs and outcomes. Ensure relevant data is collected and stored appropriately. Collect relevant data to prepare an annual report for The OR Society’s Board.

· Maintain a list of Pro Bono OR volunteers and provide support to them, including providing resources, training, and recognition to volunteers.

· Review and maintain the scheme’s processes and procedures.

· With the Steering Group chair, coordinate Pro Bono OR Steering Group meetings, ensuring minutes and meeting papers are prepared and archived.

Grow the impact of the Pro Bono OR scheme:

· Promote Pro Bono OR to potential users and volunteers, including giving presentations and speaking at conferences, writing articles and newsletters, using social media and maintaining webpages.

· Maintain existing relationships and build new relationships with partners in third sector, identifying areas of mutual interest and seeking opportunities for collaboration.

· Identify potential third sector users and be the first point of contact for them.

· Identify potential volunteers and keep them engaged, explore additional ways volunteers can support Pro Bono OR in addition to undertaking projects.

· Maintain a link with the Third Sector Special Interest Group, support them and the member of staff with responsibility for Special Interest Groups where required.

· Oversee the Pro Bono OR webinar programme.

Essential Experience/skills

· Project management experience; exceptional project administration abilities.

· Volunteer management experience.

· Excellent interpersonal and relationship management skills; able to build effective networks and relate to people at all levels.

· Previous experience of the third sector.

· Strong verbal and written communication skills.

· Good strategic planning; able to create a strategic vision and execute it.

· Strong organisational skills.

· Ability to research, collate and summarise facts and views in good English.

· Self-motivated; able to manage time effectively and monitor performance against deadlines and milestones with excellent attention to detail.

· Ability to work well as part of a team, gaining clear commitment and agreement from others both internally and externally.

· Responds flexibly to changing circumstances, demonstrating openness to changing work priorities and deadlines.

· Supports other members of staff when required.

· Knowledge of and ability to use IT, including web conferencing software such as Zoom.

· Prepared to travel around the UK when required.

· A degree in a numerate subject. 

Desirable Person Skills/Competencies

· Understanding of OR and its benefits, an interest in applying OR in the third sector.

· Experience working in the membership sector.

· Hosting and supporting online webinars.

· Confident user of social media.

· Full, clean UK Driving Licence.

Equality and Diversity

The OR Society is committed to inclusivity and representing the diversity of the communities we serve. We therefore welcome applications from all backgrounds and all sections of the community. Applicants will be treated fairly throughout the recruitment process, and we will ensure there is no unfair discrimination on the basis of race, ethnic origin, disability, gender, religion or belief, age, sexual orientation or any other relevant characteristic.

How to apply

The closing date for applications will be 23:30 on 13 September 2024. We reserve the right to close the job advert early should we find a suitable candidate.

Please apply online with your CV and a covering letter outlining how you meet the job description and person specification. Please explain your reasons for applying to work in this role at The OR Society. Both the CV and covering letter should be no more than two sides of A4.

If you have any queries or would like a confidential conversation about the role, please contact Carol McLaughlin, Head of Professional Services, at carol[dot]mclaughlin[at]theorsociety[dot]com

For detailed information on how we process your personal data, please review our privacy policy on our website.

Company Overview

You would be joining Palladium, a global impact organisation, with 3,000 employees in over 90 countries. We are a mission-driven business, for whom the impact of our work is as important as the commercial return; the common feature of all our work, regardless of contract size, is the requirement that it contributes to positive social and economic impact. We simply call this ‘Positive Impact’. For the past 50 years, we have been helping our clients to see the world as interconnected in over 90 countries- by formulating strategies, building partnerships, and implementing programs that deliver lasting positive impact. We are experienced in implementing large, complex programmes supporting skills and employment and are currently delivering 30 programmes for the UK Government.

Programme Overview

The Refugee Employability Programme is a new initiative that offers enhanced support to defined cohorts of legally recognised refugees in the UK. Starting in September 2023, the programme will provide tailored support for each participant focussed on gaining sustainable employment. Palladium will work with employers, local government, and other community partners to ensure that individuals are fully supported with their journey back to employment and integration into UK society. The programme includes delivery of employability- focussed English to Speakers of Other Languages (ESOL) tuition for some of the defined cohorts.

Palladium is responsible for delivering the programme in the South East of England

Primary Duties and responsibilities:

As Case Manager, you will be responsible for delivering the front-line support to customers on the Home Office Refugee Employability Programme, ensuring that they receive excellent service which is compliant with all Home Office requirements.

Your responsibilities will include:

· Take responsibility for engaging with potential customers, explaining eligibility and bringing in referrals to the programme as part of a coordinated team approach.

· Be accountable for your caseload of assigned customers and working with them to address their learning, integration and employment needs in line with both contractual requirements and the individual’s needs. This will include:   

o Building rapport and a positive working relationship with each customer.

o Assessing the customer’s starting position to decide how to best meet their needs. 

o Creating and following through with individual Personal Development Plans, ensuring appropriate and effective activity is undertaken by each customer.

o Providing challenge, advice, and guidance where appropriate, to develop customers’ capability in the recruitment process ensuring they have the necessary skills and confidence to secure employment.

· Develop an understanding of specialist signposting services in the local area/region, so that you are able to source and refer customers to additional support when needed;

· Cultivate a welcoming environment and ensure a high level of engagement / re-engagement with customers;

· Work collaboratively as part of a small team to ensure excellent support for all customers;

· Deliver programme in accordance with contractual Service Level Agreements and company standards;

· Maintain customers’ records in accordance with data protection requirements so that personal information is safeguarded, and the customer journey is accurately recorded;

· Meet personal performance targets, Key Performance Indicators and Quality and Compliance measures by delivering high quality employability provision to customers, both remotely and face to face;

· Develop relationships and networks with key local stakeholders including employers to provide the best possible support for customers.

Skills and experience:

Required

· A passion for working with people

· Experience of working in a customer engagement and support-focused role

· Experience of providing one-to-one support and coaching to individuals with the ability to constructively challenge where needed

· Experience in the management of a caseload of individual customers according to a set of contractual standards and requirements

·  A level of independence and professionalism to work independently

· Detail-oriented with strong organisational and communication skills

· The ability to be based in, and travel around designated catchment areas, candidates already based in  Hampsire, Surrey and Sussex and Thames Valley are encouraged to apply.

Desirable

· Exposure to the challenges experienced by refugees or asylum seekers, or personal lived experience

· Experience delivering one-to-one employability support or ESOL assessments and training

· Trained in trauma-informed approaches and safeguarding

· Access to a reliable vehicle and a full, clean drivers licence

· Knowledge of languages including Amharic, Arabic, Albanian, Bengali, Dari, Farsi, Hindi, Pashto, Spanish, Tigrinya, Urdu or Yoruba

Key Competencies:

· Ability to engage, motivate, challenge and inspire; 

· Proactive and solution focused, bringing both creativity and practicality to bear;

· Excellent communication skills; 

· Performance and target focused; 

· Excellent organisation and prioritisation skills; 

· The determination and drive to want to make a positive difference.

Location and compensation

You will primarily working on an outreach basis within the community and you will have a base location of either Crawley/Redhill area or Dartford area. Any travel to meet customers outside the base location will be reimbursed in line with the travel policy.

Compensation: You will receive a salary in the range 26,000-29,000 GBP per annum, complemented by a comprehensive benefits package including private health insurance and up to 10% employer pension contributions.

Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.

As a Disability Confident employer, we will ensure that  disabled applicants that meet the required criteria for this position will be offered an interview. Should you require any reasonable adjustments or accommodations to be made due to a disability or any other circumstance, please let us know.

Safeguarding - We define Safeguarding as “the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.

Palladium is a Real Living wage Employer

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

• You will be a key part of an ambitious and forward-thinking Fundraising & Communications team. We’re in the process of going through a period of strategic development as part of the implementation of a new strategy (launched in April 2023), and we encourage you to bring your enthusiasm and vision to our aims.
• You will have major donor or account management background and enjoy networking, developing relationships and strategic thinking. You will have the opportunity to make your mark on the development of our major donor programme.
• You will be a self-starter who is motivated by identifying prospects (individuals with capacity to give over £5k) and is dynamic in developing new relationships.
• The main focus of this role will be networking, stewardship, creating opportunities and being able to make the right fundraising ask to the right person. There will be a small amount of accompanying administration to manage relationships, income and expenditure, and to contribute towards organisational procedure.

Full job description can be found on our website 

Salary: £38,917
Closing Date: Sunday 15th September
Interview Date: Tuesday 27th September

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

Ruils is a user-led charity based in the Richmond borough that supports disabled children and adults and the elderly to live independently, be part of their community and to live life to the full. We provide information, advice, advocacy, befriending and activities to our clients and their families.

As part of this mission, we deliver accessible and inclusive community group activities and volunteer-based services for disabled residents. Our ambition is to enrich people’s lives, help with their mental health challenges and reduce their isolation and loneliness. We have broadened our community remit to also identify, advise and support residents living with health inequalities in the Borough of Richmond as an NHS Southwest London Integrated Care Board Core20Plus5 Partner.

The localities of focus will be Whitton/Heathfield, Hampton North, Barnes North, Mortlake and Ham & Petersham. These localities are also where Ruils has lower levels of volunteer engagement and consequently community service provision.

Purpose of Post

• Working with the Community and Volunteer Manager to deliver our Community Independent Living Services (CILS). The role entails supporting Ruils’ Group Activities, Befriending, Active from Home Walks, as well as the recruitment and management of Ruils Volunteers.
• Working with the Community and Volunteer Manager, to manage our Core20Plus5 initiative to target resident engagement with community organisations in areas where this is identified as being low.
• To establish the reasons for this and draw up a plan for improved  local engagement by driving volunteer recruitment  and delivering increased  befriending and Active from Home client matches, new group activities, and establishing a trusted reach-out path for the currently dis-engaged residents at our Health and Wellbeing events.
• To provide input to Health and Wellbeing events organised by the Health in your Hands team in areas of focus.

Key Duties

• Support with the recruitment, matching, on-boarding, training and management of Ruils Volunteers in particular areas of focus and across the charity when required.
• Support with the administration and management of the Ruils Befriending, Active from Home Walks, and Community Group Activities, particularly in key areas of focus.
• Support new clients being referred into CILs services to access activities and services.
• Work with clients (with guidance and support) to:
• Access CILS services.
• Match with appropriate befriending volunteers.
• Access social and leisure opportunities in the community.
• Support (where appropriate) with facilitating Ruils online group activities.
• Support with the monitoring of CILS activities.
• Manage our Core20Plus5 initiative to engage with community organisations (council, voluntary, health & wellbeing, resident associations), and local residents to:
• Increase Ruils understanding of local health and wellbeing support needs.
• Record findings of engagements as basis for new services deployment.
• Promote new volunteer requirement at micro-level in targeted localities.
• Evaluate what new group activities will meet local resident wellbeing needs and propose plan for delivery.
• Support the delivery of Ruils Health & Wellbeing Events in key areas of focus including contacting local residents to promote the events.
• Identify, reach out and establish ongoing relationships with like-minded organisations to attend their health and wellbeing events in the targeted localities. As a community connector, outreach should also identity individual influencers in these areas in order to utilise their knowledge, insight and influence with the challenges faced by local residents.
• The goal is to establish a trust and confidence to maximise our engagement with local residents.
• Other duties as deemed appropriate relating to the community services, or Ruils services generally.

Ruils Culture

At the heart of Ruils is good people. We believe in mutual respect where we value everyone’s strengths and celebrate our differences and imperfections. We all support a collaborative ‘us’ mentality where we share our knowledge for the benefit of our colleagues and clients.

Our culture is underpinned by clear, honest and transparent communication at all levels. We are all committed to creating an organisation that supports our personal and professional lives but can still be a fun and sociable place to work.

We all passionately believe in the same vision for Ruils and our clients, supporting people to become valued, effective and independent members of society. We will achieve this through open collaboration as a team and an empathetic approach to our clients.

For us all to grow and flourish we are committed to creating a supportive, caring and kind environment for every member of our team. We will do this by trusting our colleagues and acting with the utmost integrity and accountability with everyone we come in to contact with. We are all committed to the success and growth of Ruils and appreciate this will be achieved through being flexible and accessible in our approach to work and by supporting each other to reach our full potential.

Finally, we know that it is the people at Ruils that make the difference. We will encourage and welcome like-minded people to the team who share and are committed to our values.

It is necessary for all employees to be flexible, and all employees may be required from time to time to perform other duties that may be required by the employer to provide effective services to clients and to ensure the efficient running of the organisation.

General

The post-holder is expected to work in line with the Ruils’ policies and procedures including health and safety, confidentiality, safeguarding adults and children, and equal opportunities and diversity. In carrying out their duties the post-holder should endeavour to maximise the opportunity for disabled clients to be independent and to create opportunities that enable them to reach their full potential.

It is necessary for all employees to be flexible, and all employees may be required from time to time to perform other duties that may be required by the employer to provide effective services to clients and to ensure the efficient running of the organisation.

The post-holder will:

• Promote the work of Ruils.
• Be self-servicing and will maintain efficient files and records and records on the Ruils database.
• Attend monthly staff meetings.
• Attend personal and peer supervision and appraisal meetings.
• Attend and contribute to Planning Days and Events as and when required.
• Undertake any training necessary to improve performance.
• Comply with all relevant legislation.
• Ensure that confidentiality of client information is maintained in line with GDPR regulations.

Special Requirements:

• Flexibility to work outside of normal office hours on occasion. Ability to work remotely or online for a period of time, with strong IT skills. 
• We actively encourage applications from disabled people and people with long term health and mental conditions.
• We operate a Guaranteed Interview Scheme in that we will guarantee an interview to all disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.

Please apply in writing with a cover letter and stating your current salary to Viv Sage, our HR Consultant at Better Talent, via the Quick Apply button.

We're looking for a kind, compassionate and resilient Service Manager to join our Young People service in Bracknell.

£40,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.

Join Look Ahead as a Service Manager for Bracknell Young People, where you'll oversee innovative 24 hour supported accommodation for young people aged 16-25 . You will oversee four projects and diverse teams within the Bracknell Forest Council area.

As a Service Manager, you will lead and inspire front-line staff, fostering leadership and competence development within your team. Your operational excellence will ensure effective management of all projects, maintaining high standards in service delivery. You will be responsible for upholding regulatory responsibilities (OFSTED), ensuring a safe and welcoming environment for our customers, and driving continuous improvement through quality assurance.

In this role, you will actively listen to and engage with young people, ensuring their voices are heard and their needs are met. Developing and maintaining essential external partnerships will be key to providing a robust support structure for our customers.

We are looking for an empathetic leader who can connect with young people and staff alike, showing genuine care and understanding. You should be adept at comprehending and implementing policies and procedures to benefit both customers and the organisation. Excellent communication skills are essential for effectively liaising with stakeholders, Children services, Commissioning teams, and OFSTED. A proactive approach to service development and regulatory compliance will be crucial to your success.

You'll have the chance to grow your leadership skills and advance your career in an organisation that prioritises personal development and values partnerships and collaborative efforts.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

- Drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
* Using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
* Successfully lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
* Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
* Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective
* Responsible for managing and allocating customers to support staff (casework management)
* Develop key business relationships with all relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
* Plan, organise and prioritise operations within your contract to ensure maximum efficiencies/utilisation of all resources
* Working with your team lead creative and ambitious customer involvement plans across the patch and ensure successful implementation
* Where appropriate to role, carry client group specialism activities, linking in with other Managers and Heads of Operations to ensure focussed integration of specialisms across the whole organisation
* Lead quality visits, using Look Ahead's local indicators to monitor quality/performance, set targets and lead action plans to ensure highly rated services that reflect requirements of local funders and local and national standards

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:

* Ability to lead and motivate staff to deliver excellent services
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind
* Excellent organisation skills
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can-do attitude
* Ability to cope positively with challenging and diverse behaviour
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Exudes a warm friendly presence and open behaviour
* Able to work as part of a group or team as well as being self motivated

What you'll bring:

Essential:

* Educated to degree level or equivalent
* Experience of managing contracts and resources and delivering to budget and performance targets
* Experience of delivering to housing management performance targets
* Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract
* Experience of successfully managing external partnerships to ensure successful delivery of services
* Holds relevant CMI/NVQ Level 4 or other Business/Management Qualification

Desirable:

* Other relevant professional memberships and/or specialist qualifications

For our full job description please visit our webiste!

Role description

Title: Interim General Manager

Contract: 24 hours per week (3 days). 6 month temporary contract (extended leave cover)

Location: Remote and at the London LGBTQ+ Community Centre 

Salary: £50,470.00 full-time pa; pro rata

Our General Manager is going on an extended leave, so we are looking for someone who can lead the team, continue our fundraising efforts and generally hold the fort for six months. 

Some of the key milestones of the period the new General Manager will be responsible for include: supporting the team in hosting a fundraising event, meeting key grant writing deadlines, supporting Finance Lead in producing the end of year accounts and all on-going financial reporting, renewing corporate sponsorship agreements with current partners.

We are interested in hearing from individuals who could cover all areas of the role including fundraising (3 days / week); as well as those who could take on the General Manager role but might not have fundraising experience (2 days / week) and fundraisers (specifically with experience in writing grants) who might prefer a part time assignment such as this (1 day / week).

We are open to recruiting one person or two depending on candidates’ experiences and preferences. 

Please refer to the summary below to clearly see the breakdown of tasks, days and salary.

Option 1:

Role: General Manager and Fundraiser (covering all responsibilities)

Key responsibilities:

• Finance and Risk
• HR and Team Management
• Business Development
• Board of Trustees Management
• Stakeholder Management
• Legal and Governance
• External Communications and Leadership

Contract: 3 days per week (6 months)

Pro rata salary: £30,282

Option 2: Two separate roles splitting general management and fundraising responsibilities

Role: General Manager

Key responsibilites:

• Finance and Risk
• HR and Team Management
• Business Development
• Board of Trustees Management
• Stakeholder Management
• Legal and Governance
• External Communications and Leadership

Contract: 2 days per week (6 months)

Pro rata salary: £20,188

Role: Fundraiser

Contract: 1 day per week

Pro rata salary: £10,094

Reports to: Chair of Board of Trustees

Key contacts: Chair of Board of Trustees, Senior Management Team, Finance Lead

Direct reports: Centre Manager, Communications and Marketing Manager, Finance Lead, Research Lead

Closing date: Sunday 8 September 2024 at 9pm

Interviews will take place the week commencing Monday 16 September 2024. 

The successful candidate will start on Tuesday 5 November 2024

---

About the London LGBTQ+ Community Centre

The London LGBTQ+ Community Centre is an award-winning charity launched by a team of volunteers in 2017. In December 2021 we opened our first physical space in London’s bankside.

Our mission is to provide London with a sober, intersectional, intergenerational, community centre and café where all LGBTQ+ people feel welcome and supported, can build connections, and flourish. Our vision is for a more connected, belonging and thriving LGBTQ+ community in London.

The Centre is visited by over 1,100 people each month. In 2023, we hosted 600 events joined by over 9,000 participants. And the Centre was visited by over 14,000 visitors.

Overall purpose of the role

As the most senior team member, the General Manager:

• Leads the team with four direct reports and other four indirect
• Ensures the team works productively, develops professionally and there is a person-centred, supportive and communicative atmosphere
• Evaluates and improves operations and financial performance
• Leads our fundraising efforts and overall income generating activities
• Co-designs strategy and sets goals for growth
• Provides solutions to issues

Benefits

Despite being a young, small organisation, we are working hard to create a workplace where everyone feels supported to perform at their best. Therefore we currently offer the following benefits:

• Holiday allowance of 25 days, increasing yearly after two years of service
• Employer pension contribution of 3%
• Access to an employee helpline to help you deal with personal or professional concerns
• A holistic wellbeing package
• DBS funded by employer
• Ongoing training opportunities to support with career development, including annual learning and development opportunities shaped to your needs
• Flexible working
• Being part of a small organisation where you can really see your impact
• Working alongside a range of other LGBT+ organisations

Key responsibilities and duties

• Fundraising
  • Lead fundraising team
  • Lead all fundraising efforts (grants, individual giving and corporate partnerships) and supervise strategy
  • Work closely with Events and Outreach Lead to design programmes to apply for funding
  • Write funding bids for public grants and trusts
  • Manage successful grants, monitoring and reporting
  • Lead corporate sponsorships strategy
  • Manage relationships with current corporate donors to secure ongoing funding and develop new relationships

• Finance and Risk
  • Lead strategic financial plans
  • Responsible for the financial health of the Centre including developing, overseeing and monitoring an effective programme of income generation
  • Help to ensure a sustainable income from individual, corporate, legacy and trust donations
  • Supervise accounting and reporting working with Finance Lead
  • Establish and monitor key indicators of the organisation’s impact and financial health
  • Risk management: maintain awareness of risks and changes in the external environment that affect the organisation

• HR and Team Management
  • Team management and leadership
  • Ensure the organisation’s staff and volunteers are focused on achieving its mission and aims
  • HR systems and processes development
  • Operate within the annual budget and ensure management and HR policies are up-to-date
  • Recruit and work with the senior management team

• Business Development
  • Design and deliver the organisations’ business plan 
  • Design and supervision of organisational strategy
  • Supervise the maintenance and creation of all operational policies required
  • Supervise of all Centre activities
  • Operational systems and processes
  • Scan the external environment for changes that may affect the charity, to advise the trustees proactively and to take necessary action

• Board of Trustees Management

• Secretary role at meetings: set up meetings, minutes and other administrative tasks
• Build an effective working relationship with the Chair of the board; meeting monthly to review organisational progress
• Supply regular reports to the Board and attend trustee and sub-committee meetings

• Stakeholder Management
  • Build relationships with local authorities and the media in order to advance the organisation’s aims
  • Lead partnerships with other LGBTQ+ organisations; London and beyond
  • Lead outreach to non-LGBTQ+ organisations
  • Set up mechanisms for listening to the views of current and future beneficiaries on the performance of the Centre, as well as on areas for future development

• Legal and Governance
  • Ensure the organisation fulfils its legal, statutory and regulatory responsibilities

• External Communications and Leadership
  • Represent the organisation at external events and publicity opportunities

Person specification

Short listing criteria:  E = essential  D = desirable

Professional experience

• Excellent leadership, people management experience and delegation skills - E
• Knowledge of business processes and functions (finance, HR, procurement, operations etc.) as well as the principles of business administrationEFinancial analytics and numeracy skills - E
• 3+ years of experience in fundraising, grant writing or grants management for an organisation of similar size or bigger - D
• Demonstrated analytical and persuasive writing skills experience as well as superior editing skills, including ability to convey complex information in a clear manner to a diverse audience - E
• Ability to communicate effectively- E
• Patience and attention to detail - E
• Experience in planning and budgeting- E

Personal qualities

• Excellent interpersonal skills - E
• Someone who can work self sufficiently and in a team environment - E
• Leads by example – striving for high quality work and ensuring other people meet this standard - E
• An engaging, passionate, energetic human- E
• Excellent written and verbal communication skills- E
• Commitment to equality, civil rights, and LGBTQ+ rights - E
• Knowledge of the charity sector in general and the LGBTQ+ community in particular- D
• Experience working with communities in general and the LGBTQ+ in particular - D

Ready to apply?

Please send us your CV and cover letter of no more than two sides of A4 before 9pm on Sunday 8 September 2024.

Please add the following information to the subject line: General Manager Application

We particularly welcome applications from trans, non-binary and POC candidates. We are a disability positive employer and we welcome the opportunity to provide reasonable adjustments as defined by the Equality Act 2010 during the interview process and upon appointment. Please inform us if you feel you meet this criteria.