Advocacy Service Manager Jobs in Greater London
We are looking for a dynamic and detail orientated leader to cover our Head of Learning and Development role to ensure that our people learn the skills and gain the knowledge that they need to do their best work with our clients.
About the role:
We're looking for someone with the values, skills and knowledge to lead our learning and development function for a fixed period that will include project, budget, team and people management, developing new programmes of learning, commissioning training, developing an annual training plan and developing current systems and processes.
Particular projects and workstreams that you would pick up in this role would include developing and rolling out a new programme of learning for our night staff, increasing our benefit from apprenticeships and building on our existing training for future, new and established managers.
Hybrid working is the norm for us at the moment, so a mix of home and office working is what you'll get, as well as our other benefits. The Learning and Development Team share responsibility for opening up our training spaces across London, so expect to regularly (roughly 2 days per week) be working across multiple sites including Vauxhall and Leyton. It's a great opportunity to network with staff across various SHP services.
About you:
If you love learning, are able to manage people and priorities, implement projects, introduce change and new processes and want the variety of a role that combines strategic, operational and training work, this role is for you. We work in a changing and pressured environment, but you'll be working in a great team, dept and organisation - and there's also the constant reward and satisfaction of making a real contribution to preventing homelessness and transforming lives in your work.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
If you’d like to find our more about the role and would like to have a brief conversation with the role’s manager, Howard Rosenthal (Director of HR & OD) please contact our recruitment team
Closing date: Sunday 20th October at midnight
Interview date: Week commencing 28th October at our Head Office in Kings Cross
The client requests no contact from agencies or media sales.
Title: Philanthropy Executive
Contract: Permanent, Full-time (36 hours per week)
Salary: £32,732 per annum
About Us
We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.
Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things.
We employ 1000 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world.
This is an exciting time to join the Museum as we have secured investment from the UK Government to build a new science and digitisation centre at Thames Valley Science Park, University of Reading. The purpose-built centre will house much of the Museum's collection and will include laboratories, digitisation suites, collaborative research spaces, conservation labs and workspaces.
Diversity and inclusion matter to us.
Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment.
We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected.Job Summary
Working closely with colleagues across the Philanthropy team you will support the team in the Patrons, Legacy and High-net-worth individual (HNWI) income streams and manage your own portfolio of Legators and HNWIs. You will focus on the administration and stewardship of the Patrons Circle and Legacy programme, account management for your portfolio of donors, data management and supporting the wider team on identifying and approaching new potential donors.
You will work closely with colleagues in the Philanthropy team and wider Development Group across varied income streams whilst also building successful working relationships with colleagues at all levels across the Museum. You will maintain a high level of organisation and excellent communication to build meaningful relationships with donors to the greatest value for the whole Museum.
The role will be line-managed by the Patrons Manager with guidance from the Philanthropy Manager (Legacies & HNWI) and Senior Philanthropy Manager.
Main tasks and responsibilities
Patrons Circle
· Support the Patrons Manager with the administration of the Patrons Circle, including delivery of the events programme, drafting newsletters, event invitations, renewal reminders, thank you letters and welcome packs.
- Support the Patrons Manager to monitor the Patrons inbox for queries and event RSVPs, resolving any requests from Patrons, logging RSVPs or escalating them to the Patrons Manager as appropriate.
· Laise with Membership and Marketing teams to integrate Patron, Member and Visitor communications and benefit delivery.
Legacy and HNWI administration and pipe-line development
- Support the Philanthropy Manager (Legacies & HNWI) with the delivery of Legacy events programme and day to day administration of the Legacy programme, including administering new bequests via Smee and Ford notifications.Steward and cultivate a warm portfolio of 50 Legacy pledgers and lower-level donors by drafting day-to-day communications, marketing emails, writing stewardship reports and sending event invitations.
· Support the wider team by planning and cultivating prospective Legators and lower-level donors under the supervision of the Philanthropy Manager (Legacies & HNWI) and Patrons Manager.
General
· Ensure that Raisers Edge is updated regularly and in line with the requirements for each event or activity and work closely with key database managers to ensure records are kept up to date.
· Support the Senior Philanthropy Manager and wider Philanthropy team with meeting, visit and event organisation, including, supporting the delivery of events and writing briefings ahead of donor meetings.
· Support the wider Philanthropy team with Raiser’s Edge data- inputting and gift administration, including gift processing, acceptance and due diligence forms.
· Deputise for Patrons Manager and Philanthropy Manager (Legacies & HNWI) on designated accounts in order to handle day-to-day requests and flow of information, arrangements for meetings and thanking.
Person Specification
Essential
· Proven organisational and administrative skills delivered with accuracy and attention to detail.
· Ability to prioritise tasks and manage workload in an efficient and timely manner.
· High level of professionalism, discretion and an ability to interact with donors and Patrons.
· Excellent standard of written and spoken English.
· Flexible and adaptable working methods and the ability to adopt new skills and processes in a faced-paced environment.
· Excellent understanding of IT skills, including PowerPoint, Word and Excel.
· Ability to work well as a member of the team as well as on own initiative.
Desirable
· Experience of fundraising from individuals.
· Experience with Raisers Edge database.
· Experience within a fundraising department in the museums, galleries or charity sector.
Thriving at the Museum: the way we work
We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum’s values and forms the framework for the way we work.
We are ambitious. To make a difference on a global scale we are big and bold in our thinking and set goals which may seem impossibly high. We act with integrity, but we are not rigid or inflexible. We are excellent at what we do and look for opportunities to make a difference for the Museum wherever we can.
We are curious. We never stop learning. We look outwards beyond the Museum and ask questions to advance our understanding. We seek out and actively listen to different perspectives. We take time to reflect, are thoughtful and open to new ideas.
We share the wonder. We are captivated by the natural world, proud of our treasures and trusted guardians of our collections. We are passionate about the Museum, enjoy telling its stories and sharing our knowledge and expertise to inspire others. We don’t take this for granted; we feel proud to work here.
We are pioneering. We are not afraid to try something new and use good judgment and evidence to take risks. We experiment, innovate, and embrace complex problems by adapting our approach. We do not dwell on setbacks or get preoccupied with problems. We find solutions.
We team up. We respect the expertise of others and recognise that we produce the strongest outcomes when we put the best ideas together. We trust each other, keep things simple and make it easy for others to do the right thing. We share information and skills so everyone is equipped and enabled to succeed. We never let bad moments grow into bad relationships. We inspire and empower each other to give our best.
We act with pace. We focus our efforts where we know we can make the biggest impact. We take tough decisions and once a plan is set, we all get behind it to make it happen. We take responsibility and don’t wait to be told what to do. We are racing against time in this planetary emergency, so we work with a sense of urgency.
General Information
All positions at the Natural History Museum are conditional subject to receipt of:
• Proof that you are legally entitled to work in the UK
• A Basic Disclosure Check from the Disclosures and Barring Service (DBS)
• Satisfactory references covering the last 3 years of your employment or education
• Health clearance
The Museum supports flexible working.
To apply
If that sounds like you, please apply online on the Natural History Museum’s careers portal.
Application close: 23:59, 13 October 2024
Interviews expected w/c 04 November 2024.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Senior Data and Innovation Manager
Location: Hybrid work with 40% from Breaking Barriers’ offices in London, Manchester or Birmingham
Salary: £43,500-£47,500 (London) or £42,000-£45,500 (Manchester and Birmingham)
Hours: full-time (37.5 hours per week), part-time considered (minimum 30 hours per week)
Contract: Permanent
Overall purpose
Reporting to the Director of Finance and Operations initially, the role holder will have technical leadership and overall responsibility for managing the Data and Innovation team. This team helps Breaking Barriers maximise the value of its data, by conducting analysis and managing the CRM (Salesforce) and related software.
The team works across all areas of the organisation to improve processes, unlock efficiencies through automation and generate insights from data. They ensure that data is utilised to inform any innovations or refinements to our services.
The successful candidate will be an entrepreneurial manager with a high level of data literacy. We are looking for someone strategic, highly organised and a strong people and team manager. They will be confident at communicating data in a variety of ways to a large range of audiences, identifying key take-aways and the broader implications of the findings on our clients and programming. They will also be able to train others in key data analysis and communication skills.
Breaking Barriers is a fast-growing organisation, the ideal candidate will embrace the challenge of growing the team and Breaking Barriers’ data presence externally.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
- Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Which location you are applying for
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Thursday 24th October. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
Role: Service Coordinator - Advocacy Lead
Salary: £35,000 per annum (pro-rata) + £3333 London Allowance - £38,333 per annum, pro-rata
Location: Central London
Contract/Hours: Permanent, Part Time, 30 hours per week Monday to Friday 9am to 5pm.
Benefits:
- 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave
- Gain professional qualifications and excellent training/development opportunities
- Flexible maternity, adoption, and paternity packages
- Pension with up to 7% employer contribution with included life assurance cover
- Staff discount portal and Blue Light Card eligibility with 15,000 national retailers discounts.
Vulnerable children in the UK need your help.
Wherever you work in the Action for Children family, you'll be helping to change the lives of the most vulnerable children in the UK. Last year, we helped more than 671,000 children and families across the UK. From direct work in communities to national campaigning, we are focused on making sure every child has a safe and happy childhood, and the foundations they need to thrive.
Why Action for Children?
Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It's the sense of purpose that drives us every single day.
The London IV and Advocacy Service delivers Independent Visitors, Advocacy, Appropriate Adults in Age Assessments and Return Home Interviews for children in contact with Children's Social Service.
How you can create brighter futures
In this role, you will be leading a dynamic and diverse team of employed and freelance children Advocates and Volunteer Coordinators that frontline these services. With casework/advice work managerial experience and a strong understanding of the rights of Children in Need, Looked After Children and Care Leavers - including young refugees and children with disabilities -, and the children safeguarding framework, you will be responsible for the provision of inclusive services to the highest standard, both to children and commissioning bodies.
You will be a key player in delivering continuous services' improvement and innovation, within budget, as well as developing good partnership work with all stakeholders.
In this role, you will:
- Provide a high-quality Advocacy, Independent Visitors, Appropriate Adults and Return Home Interviews services to children and young people.
- Lead a team of Advocates and Volunteer Coordinators delivering services under the relevant National Standards and Guidance.
- Give advice on best practice and the rights of children in need, looked after children and care leavers.
- Collaborate with senior staff and managers to review and evaluate service provision, ensuring continued improvements, driving innovation and business development for an assigned area of work.
- Provide support to children, young people, and families by agreeing and applying interventions, liaising with other agencies and professionals.
- Participate, chair, facilitate and lead multiagency meetings.
- Nurture, develop and promote effective relationships and communication with colleagues, community organisations, partner agencies and other external agencies.
Let's talk about you
You will bring a dynamic approach to leading the Advocacy Service's growth and development, ensuring new approaches to the work are successfully implemented and securing the compliance with the relevant legal framework and applicable standards. You will also support the Independent Visitors Service, as needed, including by supervising volunteer coordinators, and providing cover for the service.
- Significant experience of working with children, young people and families in a multi-agency environment.
- Experience delivering services and promoting service improvement and innovation.
- The proven ability to lead by example with the completion of processes and procedures.
- Advanced experience of chairing, supporting, and contributing to service planning meetings.
- Experience of development and practice of community working, including influencing involvement.
- The ability to produce clear, concise written reports.
- Ability to prioritise workload to achieve and deliver within agreed timescales and within budget.
- Demonstrable experience, knowledge and understanding of childcare legislation and safeguarding requirements.
Please note we are unable to offer visa sponsorship for this role.
Talent Pool
We know talent when we see it. But sometimes we find the right person but not for the right job. We'd love to keep your details for when the right job comes up. Let us know if you'd rather we didn't.
Diversity, equality and inclusion
At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace.
We actively encourage applications from Black, Asian & Minority Ethnic and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.
Don't meet every single requirement?
If you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to apply anyway. You might just be the perfect person for this role, or another role within the Action for Children family.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Forcesline is SSAFA's frontline telephone service handling both day-to-day and more complex enquiries from the Armed Forces community.
This role is responsible for the management and development of the Forcesline service and will also act as point of contact for the Veterans Gateway. The Manager will lead and support a team of advisors, developing the service in response to the needs of the clients and technological requirements, as well as ensuring a high quality of service. The role involves the preparation of data, briefings, presentations and some media work.
About the role
This role requires the management of a small team of advisors who provide free confidential listening, information and signposting service for serving personnel, their families, veterans and professionals who are looking for help. It requires a resilient individual who is able to both support the team and develop the service as it moves forward with advances in technology enabling wider means of communicating with those it is helping. It is an exciting time to join as these changes are currently occurring and you will be involved with this transition.
About the team
You will work with a great team of advisors who are both experienced and skilled. All Forcesline Welfare Advisors are trained in Safeguarding and each practitioner has at least a Level 2 Counselling qualification. Their experience covers former Samaritans, Pastrol Care, Social Work and Police Despatch Calling. As a team they learn and support one another. You as their Manager will be fully involved with this and will ensure SSAFA delivers on its mission as a trusted source of support to the Armed Forces Community as their times of need.
About you
You will have had experience in delivering welfare support to others, and ideally this has been gained through a helpline. While the team is small, some management experience would be desirable. You will also need to be technically competent as most of this work will be done virtually through digital means.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: 09:00 on 14 October 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: Week Commencing 21 October 2024
About the Role
This new role within the Operations Directorate will manage our existing portfolio of national skills competitions, work with the wider team and network to develop our offering to ensure we are aligned with the UK economic priorities. You will have experience of the technical and vocational education and training or apprenticeship systems, be proactive and able to engage with a range of stakeholders.
Role purpose
The purpose of this role is to manage relationships with key stakeholders to ensure the national competition programme is delivered to a high standard, ensuring a collaborative approach to its development and delivery, in partnership with education and industry
Key tasks and responsibilities:
1. Management of a portfolio of national skills competitions across a range of industry sectors:
Develop knowledge and understanding of each competition and their operational needs and requirements, through meetings (one-to-one and group), with competition organising partners (COPs), educators and industry.
• Provide technical and operational advice, guidance, and support on competition delivery to internal teams, partners, and external stakeholders in education and industry.
• Undertake mid-year and annual reviews of competition organising partners (COPs) and continually seek to develop efficient quality procedures.
• Support competition organising partners (COPs) to understand programme requirements and produce key documentation to a consistent high quality and standard, submitted to agreed timeframes
2. Management of all contracts and processes associated with WorldSkills UK’s network of competition organising partners (COP’s):
Implement the competitions organising partner (COP) quality assurance and continuous improvement model and monitoring framework, to ensure the programme runs effectively through contract compliance and that key milestones are met and risks are mitigated.
• Quality assure and sign off key competition deliverables and milestones, reporting and tracking progress on centralised monitoring systems.
• Carry out monthly catch up and bi-annual reviews of competition organising partners (COPs) and support them to continually improve programme delivery resulting in a high-quality, innovative competitions and a positive competitor experience. Page 7 of 10
• Provide development support to delivery partners to raise the standard and quality of competitions delivered within their footprint, in collaboration with the Quality and Standards team. This also includes organising sector-based cluster meetings for competition organising partners to foster greater collaboration and collect, synthesise and exchange information and best practice pertinent to their particular industry or sector.
• Ensure monitoring and reporting systems are accurate and kept up to date.
• Work with the Corporate Partnerships team to manage competitions funded through an investment model.
3. Support the development of new skills competitions:
• Review, assess and implement initiatives that create future-proof skills competitions that are sustainable, responsive to employer needs and provide greater alignment to UK economic priorities.
4. Project management:
• Take ownership of allocated projects within the Operations directorate ensuring all deviations from targets (time, money, people etc.) are identified and addressed at the earliest possible stage.
• Effectively coordinate resources (including agencies, suppliers, contractors) so that all project elements are delivered to acceptable standards on time, to budget, and meet the required specification(s)/objective(s).
5. General
In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:
• Manage, support and motivate allocated staff to successfully deliver activities/tasks.
• Produce requirement specifications in line with WorldSkills UK’s procurement strategies for all outsourced activity.
• Maintain WorldSkills UK’s established management policies for dealing with risks and issues for the National Competitions team and the wider organisation.
• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.
Person specification Key: [E] Essential / [D] Desirable.
Qualifications and experience:
• Project management or education related qualification and/or relevant experience [E].
• Experience of contract managing complex projects and programmes in the publicly funded sector [E].
• Experience of working within technical and vocational education and training and apprenticeships systems [E].
• Proven track record of multi-stakeholder and relationship management [E].
• Experience, knowledge and skills within education quality frameworks, industry standards or awarding body [E].
• Experience of delivering to challenging timelines against multiple, occasionally conflicting, priorities and delivering to time, budget and quality [E].
• Experience of managing successful teams and/or learners’ outcomes in professional and technical education [D].
Knowledge and skills:
• Strong analytical, problem solving and critical thinking skills [E].
• Skilled in managing multiple projects with a wide range of stakeholders, overseeing activities through effective prioritisation, planning and resource management [E].
• Excellent interpersonal and communications skills to build strong relations with delivery partners and TVET stakeholders in the UK [E].
• Proactive, creative self-starter able to prioritise to operate in a fast-paced environment, largely unsupervised and able to deliver to deadlines [E].
• Ability to lead and manage an external network of stakeholders to include individuals, providers, and employers [E].
Personal qualities and attributes:
• Very reliable and with a high level of probity [E].
• Able to work to own initiative with broad direction [E].
• Able to think creatively and solve problems [E].
• Possess a strong work ethic and desire to achieve results [E].
• Flexible in working methods and ideas [E].
• Excellent team player and collaborative approach to work [E].
• Responsive and proactive with a can-do attitude [E].
• Enthusiastic and able to motivate others [E].
• Respect for diversity and inclusion with practical ideas for their implementation within the scope of the post [E].
Special circumstances:
• Prepared occasionally to work outside normal hours [E].
• Prepared to travel within the United Kingdom [E].
• Able to spend time away from home [E].
This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.
Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.
25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
Reasonable adjustments will be offered to all candidates and every stage of the recruitment process.
The Prince’s Trust in London is currently going through an exciting period of development. We have ambitions to grow our offer to young people across the themes of Personal Development, Education, Employment and Enterprise. To help us on this journey, we are looking for a passionate and driven individual to join our Management Team, to lead and motivate our team of Youth Development Leads.
As part of the Management Team, you will be responsible for overseeing the delivery of our foundation programmes. Working collaboratively to develop and implement our delivery plan and ensure we meet targets. As a Delivery Manager, you must lead the effective delivery by your team, ensuring that every young person engaged progresses with an appropriate pathway of learning and development and one to one support. You will be a role model for your team, demonstrating best practice in how we work with young people in a safe way to ensure we deliver maximum value for young people and partners.
As one of our Delivery Managers, you need to have:
- Excellent interpersonal skills
- Strong planning and organisational skills
- Effective data analysis skills
- A track record of operational management
The Delivery Manager role is multi-faceted, and we are looking for an individual with a broad skill set. We work with young people from every background, so we’re passionate about building a diverse workforce that represents the young people we support. We, therefore, welcome applications from everyone who meets the essential criteria for the role.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Refugee Council – Philanthropy Manager
Location: Stratford, London (hybrid of home working and 1-2 days per week in Stratford Office)
Salary: £43,824-£48,063 (depending on experience)
Contract: Permanent, full-time hours
Refugee Council is seeking an experienced philanthropy specialist to develop and grow the Refugee Council’s Philanthropy relationships and programme and deliver an ambitious Philanthropy strategy.
Refugee Council is a leading charity supporting refugees and people seeking asylum to rebuild their lives in safety here in the UK. Providing practical, hands on support, their award winning services include welcoming refugees into local communities across the country, providing specialist children’s services – with a particular focus on refugee children who arrive here alone, helping people to navigate the asylum system, and supporting people to access housing and employment. Evidence from services is then used to also inform the charity’s leading policy and influencing work, including campaigning for a fairer and kinder refugee protection system. The charity works with more than 14,000 men, women and children every year.
As a result of growing need and increasing interest in Refugee Council’s work, the charity has ambitious plans to make a leap in impact, with investment in their Philanthropy Team to raise increased funds from key high value audiences.
This role will be a critical part of the Philanthropy & Partnerships Team and presents an exciting opportunity to grow Refugee Council’s established Philanthropy programme. The role will be responsible for delivering and creating bespoke development plans, supported by engaging cultivation and stewardship activities to secure increased funding from existing and new donors. It will also be a key point of contact for key Major Donors and high-profile supporters, patrons and ambassadors.
The position offers the opportunity to work alongside an engaged and well-connected Senior Management Team, supported by the Head of Philanthropy & Partnerships and a highly regarded and experienced Philanthropy Consultant to make the charity’s ambitions a reality.
To succeed, candidates will have experience of running a Philanthropy/major giving programme, with extensive experience of managing their own pool of donors, as well as a track record of securing five and six figure donations from high net-worth individuals. You will have extensive knowledge of the Major Donor landscape and your fundraising skills will be matched by your strategic planning and leadership abilities.
Refugee Council will provide the most moving and diverse case for support. Cases that encompass innovative external affairs campaigns aimed at engaging policy makers and the public.
Refugee Council knows that step change takes time and planning, and they have put together a plan for growth that is ambitious but is also realistic and allows time for development and engagement. This plan also includes recruiting prospecting, stewardship, and communications expertise, so that growth is supported, planned and achievable.
This is an exciting opportunity to join a dynamic and ambitious team recently shortlisted for Fundraising Team of the Year at the 2023 Third Sector Awards, and working with the Third Sector 2023’s Frontline Service Team of the Year, as well as contributing to the transformation of the experiences of refugees seeking protection in the UK.
CLOSING DATE: Monday 30th September, 9am BST.
Why work for us?
At CARE International UK we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact.
At CARE International UK, we are committed to creating a workplace that fosters innovation, collaboration, and personal growth. We believe in making a difference and offer you the opportunity to contribute to impactful humanitarian work. Our supportive environment, emphasis on professional development, and dedication to diversity and inclusion make CARE an exceptional place to advance your career.
We are seeking a Risk and Internal Audit Manager to lead our risk management and internal audit initiatives. This critical role involves developing a robust risk management framework, conducting thorough internal audits, and ensuring compliance with donor requirements. The successful candidate will demonstrate an understanding of humanitarian issues and standards, including codes of conduct and accountability principles, and possess a working knowledge of French or Spanish. Exceptional communication skills and the ability to influence stakeholders are essential.
About you
You are a highly skilled professional with a Chartered Institute of Internal Auditors (CIA) certification or a full CCAB qualification (e.g., ACA, ACCA). Your extensive experience in risk management and internal audit, particularly within an international NGO or a similar environment, equips you with the necessary expertise to excel in this role. You are a strategic thinker with excellent communication skills, capable of engaging and influencing stakeholders at all levels. Your analytical prowess and problem-solving abilities, combined with your self-motivation and proficiency in Word, Excel, and PowerPoint, set you apart.
About the role
As the Risk and Internal Audit Manager, you will play a pivotal role in fortifying our organisation by overseeing both risk management and internal audit operations. You will develop and manage CARE International UK’s risk management framework, maintain and update the organisation’s risk register, and provide regular risk management reports. You will also develop and execute an annual internal audit plan, ensuring compliance with recognised auditing standards. Your role involves coordinating with various CARE entities and overseeing specialist audits in areas like cybersecurity and GDPR. International travel will be required to support CARE International UK funded programmes.
About CARE
CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places. We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.
Diversity and Inclusion Statement
CARE International UK is committed to creating a diverse, inclusive, respectful and safe work environment where all persons are treated fairly, with dignity and respect. We are committed to dismantling harmful and oppressive structures of power and accordingly centre gender equity in our work to save lives, fight poverty and achieve social justice. The post holder agrees to promote and uphold these principles.
CARE International UK operates fair, transparent and non-discriminatory recruitment practices and actively encourages applications from candidates from a variety of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from candidates from Black and minoritised communities, LGBT+ candidates and disabled candidates.
CARE International UK is a disability confident employer. As part of our commitment to disability inclusion we guarantee interviews to disabled candidates who meet the essential criteria for the role. To be considered under the Guaranteed Interview Scheme please complete the relevant section in the online application form. If at any stage of the recruitment process you require reasonable adjustments, including a copy of the recruitment pack in large print or an alternative format, please contact our HR Team (contact details provided in the recruitment pack).
Safeguarding
CARE International UK has a zero-tolerance approach to any harm to, or exploitation of, a vulnerable adult or a child by any of our staff, representatives or partners. Recruitment to all jobs in CARE International UK includes, in particular, criminal record checks and the collection of relevant references. Safeguarding our beneficiaries is our top priority in everything we do.
To Apply:
To apply, please visit our website, download and read the Risk and Internal Audit Manager Recruitment Pack, including the Job Description and Person Specification. Applications are completed online. If you require a copy of the recruitment pack in large print or an alternative format please contact our HR Team (contact details provided in the recruitment pack). Please note, Curriculum Vitae’s (CVs) will not be accepted.
Contract type: 24 months fixed term contract
Closing date: 30 September 2024 at 11pm
Interview date: Week commencing 7 October 2024
The client requests no contact from agencies or media sales.
We are looking for a Corporate Performance and Reporting Manager in our Clerk of the Parliament’s Office at the House of Lords. This is an exciting opportunity to use your strong analytical skills and flair for communicating and engaging a range of stakeholders, to drive progress against our strategic objectives and report on our performance.
This is a hybrid working opportunity where you will work on-site at Parliament 3 days per week, with 2 days per week working remotely. This is a fantastic role for someone who enjoys working with varied and high volumes of data, can build strong relationships across a large organisation and can work in a fast-paced, unique environment.
You’ll be accountable for –
- Acting as operational lead for the Administration’s approach to corporate performance management, including the implementing and reviewing of the House’s performance management framework.
- Building partnerships with Heads of Office, service leads and others across the House to embed, co-ordinate and continuously improve performance metrics and baseline performance.
- Providing a leading voice in the co-production of the quarterly performance report to the Management Board and Finance Committee.
- Embedding performance measuring and reporting approaches that meet the best functional standards, using a range of management data to provide accessible and actionable insights.
- Working with other colleagues across Parliament to help to ensure that other performance monitoring processes allow for comparison.
- Working with Parliamentary Digital Service, and the House of Commons to develop common practices for Corporate Performance Management across Parliament.
If this sounds like something you would like to hear more about, please apply below.
What we’re looking for
- Corporate Performance Management knowledge including relevant experience of corporate performance management and corporate governance processes.
- Strong Analytical Skills including the ability to gather and interpret complex information from a range of sources with differing data quality, visualising data to present the data in a meaningful way to both technical & non-technical audiences.
- Communication Skills such as the ability to find accessible, insightful and creative ways to present data in order to support the production of timely, credible and concise reports through a range of delivery modes.
- Building stakeholder relationships, with experience of developing effective working relationships and working collaboratively across a range of stakeholders in a complex environment, including with senior managers.
- Personal effectiveness with excellent organisational and time-management skills, with the ability to manage your own time and deal effectively with conflicting demands.
- Organisation and forward planning including experience of planning schedules of work and liaising with others to ensure deadlines are set, maintained, and met.
It would be even better if you had…
- Relevant corporate governance/performance management qualifications
- Experience of working in the public/parliamentary sector
The job description provides full details about the role and what we are looking for.
What you’ll get in return
- 30 days annual leave (increasing to 35 after one years’ service)
- Generous pension scheme
- Discounts from well-known brands and retailers
- Parliamentary health and wellbeing programme
- The opportunity to witness history in the making!
The work we do is vital to House of Lords, and you will be a pivotal member in the team strengthening the work of the House. The House of Lords is the second chamber of the UK parliament. It is independent from and complements the work of the House of Commons to:
- Make laws
- Check and challenge the actions of the government through questions and debates
- Investigate public policy and provide a forum of independent expertise
Please complete your online application by 23.55pm on Sunday 29th September 2024.
If you require any reasonable adjustments during the application process, please contact us.
Job offers are standardly offered at the minimum of the salary range.
The House of Lords Administration is committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all candidates regardless of their age, caring responsibilities, disability, gender/sex, gender reassignment/trans status, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sexual orientation and socio-economic status. The Administration will also consider flexible working arrangements and reasonable adjustments.
We welcome and encourage job applications from people of all backgrounds. For this role we particularly welcome applications from groups which are currently underrepresented within the team, including applications from Black, Asian and ethnic minority candidates and candidates with disabilities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a finance professional looking to make a meaningful impact? the3million is looking for a Finance Manager to join our team and play a crucial role in supporting the operational and strategic financial management of our organisation. Your work will ensure we can continue to deliver vital services efficiently and sustainably at a critical time.
the3million is a not-for-profit organisation established after the Brexit referendum to give EU citizens in the UK a voice. We work on social justice issues, providing a platform for EU citizens to become politically active and use their voices to advocate for a fair and compassionate immigration system.
Working conditions
Salary: From £33,000 - £35,900 FTE
Place of work: Remote, must be UK based.
Duration of contract: 12 months contract
Hours: Part-Time, between 2 and 3.5 days/week
Benefits: 28-days holiday pro-rata + bank holidays, contributory pension scheme, flexible working patterns.
Job Description
The Finance Manager is responsible for the management and technical support of the Finance function and acts as advisor to the Chief Executive Officer (CEO) and assists in the development of the organisation’s financial strategy, modelling new projects, preparing budgets and reporting on financial performance.
You will also be responsible for maintaining accounts on Xero and all related bookkeeping tasks.
Main duties and responsibilities
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Responsibility for bookkeeping on the organisation’s accounting system (Xero);
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Preparation of accurate and timely monthly management accounts for the organisation and individual cost centres, including variance analysis and reports for the Board. This information should include a short narrative on the current position, future prospects, and financial risks and opportunities. The reports will be tailored as necessary for the Board and management;
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Provide robust financial information including accurate balance sheets and a rolling cash flow forecast;
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Act as key point of contact for project budget holders on financial matters;
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Carry out regular reviews of spending under various grants, alerting budget holders and CEO to any actual or potential over or underspend;
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Work with CEO and managers on fundraising bids and financial reports for funders;
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Produce statutory accounts, files and schedules, in partnership with the3million’s accounting firm;
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Monitor records of all funding and funding sources and the appropriate allocation of incoming funding;
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Monitor monthly accrual of income and expenditure, deferral of income, maintenance of reconciliation to Xero, balance sheet changes and undertake bank reconciliations;
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Monitor the accounts mailbox and ensure invoices are included in the accounting system, answering internal and external queries as they arise;
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Act as main point of contact with banks, service providers, suppliers (when appropriate) and auditors;
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Other duties as requested by the CEO.
Person Specification
The post requires the holder to:
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Have an appropriate accounting qualification – in full or part (AAT, ICAEW, CIMA or ACCA);
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Have a minimum of three years of professional experience, including experience of operating within a not-for-profit organisation (managing accounts for restricted and unrestricted funds);
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Be proficient in Xero Online accounting software and Excel spreadsheets, including experience in using Power Query;
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Be comfortable with the financial systems typical of a small organisation, including financial monitoring and reporting to a range of different funding sources;
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Have some experience of projects finances and understand the financial implications behind an efficient delivery strategy;
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Be honest and reliable;
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Ability to work on own initiative when appropriate and seek guidance when necessary;
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Commitment to the values of a small organisation that works on social justice issues;
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In support of EU citizens in the UK;
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Have the right to work in the UK.
How to apply
Please fill out the application form to set out your motivation and suitability for the role.
Please also fill in the attached equality and diversity monitoring form. We only use this information to understand the demographics of people we are reaching and to guide us in making the3million fairer. This process is separate and confidential; this information is not reviewed or taken into account in the recruitment process.
Please email all the above to us at recruitment[at]the3million[dot]org[dot]uk.
Application deadline: 07/10/2024
Please note: this is an open-ended recruitment process, so please apply promptly as we will interview candidates as we go along, and reserve the right to close the application process early if we find the right candidate.
Before you apply
One of the3million’s core values is inclusion - we are people led, we value diversity and are enriched by differences. We strive to listen to, engage with and represent the broadest range of people.
We recognise our team is not currently representative of communities that experience racism and that our own ways of working may replicate wider societal oppression and injustices. We are actively working towards becoming an anti-oppressive organisation, including taking steps to create a more inclusive recruitment process.
You may not have worked in the migration sector before, or in an organisation whose focus is campaigning for migrants’ rights. Please still consider applying as many other sectors and settings offer transferable skills.
If you are from a background that is underrepresented in the migration sector - for example you are from a community that experiences racism, or you have lived experience of migration, or you are a disabled person, or you did not go to University or had free school meals as a child - we strongly encourage you to apply.
We believe our work will be stronger with greater diversity. the3million welcomes the whole person to work, and we understand that each of us brings our experiences, our backgrounds and our own unique lens to what we do.
The client requests no contact from agencies or media sales.
Role overview
This key role manages our flagship and award-winning project supporting refugees with IT Hardware. The project collects IT Hardware, refurbishes and repairs it through our network of technicians, matches it with a suitable recipient through our referral process and then distributes it to charities and individual refugees and asylum seekers at no cost to the recipient. The project is in its third year, in which it will grow to overseeing e-waste collection and tech re-sale.
This role has two central arms: project management and volunteer management.
Overall management of the project includes key decision-making on tech refurbishment and distribution, building and maintaining key partnerships, impact reporting, staff management, external representation, developing and recording institutional memory and supporting the project's strategic growth with support from the Director. The postholder will be responsible for working with their team to maintain the smooth running of the project and deliver the project outcomes. They will deputise for the Director where necessary.
Volunteer management predominantly looks like the recruitment, coordination, training and retention of technical volunteers, many of whom are asylum seeking graduates of our tech training course. The post holder will be the go-to person for the volunteers and provide technical and management support with the help of our Technical Lead.
We know good project managers have a variety of skills and experience. We are not running a personal specification, but the strongest applications will indicate staff management experience and basic knowledge of IT repair.
We choose to publish the draft job description of the roles we advertise for. If you have the skills, experience and character to do the job below, please apply. We particularly welcome applications from those with experience of asylum and migration.
Outcome 1 - Manage the Digital Access project and the team working to deliver its outcomes
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Oversee the logistics and operations involved in collecting, storing and redistributing large quantities of IT Hardware, including the distribution of Data SIM cards to recipients with support from your team.
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Work with the Engagement Manager to identify and communicate with businesses, individuals and other sources of IT Hardware to explain our process and the impact of the project.
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Oversee the smooth running of and improvements to the referral process through which charity partners and individual refugees apply for and receive devices.
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Ensure the project goals are delivered on time and within budget.
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Provide thoughtful and kind management of the Operations Coordinator and Operations Assistant, meeting regularly and supporting their development.
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Record the institutional memory of the project through a digital guide to the processes and learnings which constitute the Digital Access programme.
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Ensure everyone at Screen Share who engages with the project does so in line with our safeguarding and privacy policies.
Outcome 2 - Monitor, evaluate and communicate the impact of our device provision
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Collate and present service user and device data (e.g use-case, age, geography) on a monthly and quarterly basis which represents our impact on the ground for internal and external audiences.
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Lead on the measurement of our impact through collection of case studies and distribution of our feedback form.
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Critically analyse and improve our impact measurement process to ensure it is ethical and fit for purpose.
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Work directly with service users, the Director and Communications team to produce compelling stories of the impact of Screen Share’s provision, with particular focus on our annual impact report.
Outcome 3 - Coordinate tech volunteers, external repair partners and technical staff (tech agents) to secure a regular flow of repair and refurbishment
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Oversee the process by which tech agents request and receive parts for the refurbishment process (hardware, software and tools).
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Work with our Technical Lead to ensure tech agents are provisioning devices consistently across our suite.
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Ensure the smooth implementation of changes to our technical provision.
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Critically analyse and improve the way in which the repair and refurbishment process is technically facilitated and recorded.
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Design and Deliver a tech volunteer retention strategy.
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Ensure our repair and refurbishment costs do not exceed our budget.
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Conduct in-person reviews with tech agents to monitor their progress and provide quality assurance.
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Explain our process to prospective repair partners and onboard them onto our system.
Outcome 4 - Recruit, train and support new technical volunteers
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Design and implement a nationwide technical volunteer recruitment and retention strategy which establishes a regular flow of technical volunteers into Screen Share, including and especially volunteers from an asylum seeking background and those who have graduated from our training course.
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Facilitate tech volunteer onboarding including external references, interviews and safeguarding.
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Coordinate and lead monthly volunteer tech team meetings.
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Explore partnerships with local tech businesses or refugees for paid refurbishment.
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Run basic laptop refurbishment refresher training for new volunteers in need of support.
Outcome 5 - Ensure Screen Share tech agent records are kept up to date
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Ensure the tech agent base is kept up to date at all times with all necessary details to facilitate refurbishment
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Ensure contact logs are maintained for each tech agent in accordance with GDPR legislation and that holidays/preferences/issues are recorded
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Ensure the right staff can access notes on 1:1’s with tech volunteers
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Analyse tech agent data thematically, implementing adjustments on a regular basis
Outcome 6 - Contribute to the strategic development of the project and ensure the Director receives appropriate support
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Represent the project to prospective partners, local councils and at public events, increasing its visibility within the refugee and tech sector.
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Design and implement experiments to test assumptions, minimise risk and scale the project.
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Deputise for the Founder and Director in internal and external settings where necessary.
Please write a short covering letter which sets out your motivation for applying, your experience managing staff and leading charitable projects.
Refugee Council – Stewardship and Events Manager
Location: Stratford, London (hybrid of home working and 1-2 days per week in Stratford Office)
Salary: £43,824-£48,063 (depending on experience)
Contract: Permanent, full-time hours
Refugee Council is seeking a Stewardship and Event Manager to lead on excellent stewardship and events at the charity.
Refugee Council is a leading charity supporting refugees and people seeking asylum to rebuild their lives in safety here in the UK. Providing practical, hands on support, their award winning services include welcoming refugees into local communities across the country, providing specialist children’s services – with a particular focus on refugee children who arrive here alone, helping people to navigate the asylum system, and supporting people to access housing and employment. Evidence from services is then used to also inform the charity’s leading policy and influencing work, including campaigning for a fairer and kinder refugee protection system. The charity works with more than 14,000 men, women and children every year.
As a result of growing need and increasing interest in Refugee Council’s work, the charity has ambitious plans to make a leap in impact, with investment in their Philanthropy Team to raise increased funds from key high value audiences.
This role will be a critical part of the Philanthropy & Partnerships management team and represents a brilliant opportunity to support the growth and development of our major donor, trust and statutory and corporate partnerships portfolios.
Working with key stakeholders from across the organisation, the postholder will play a lead role in the development and delivery of an ambitious stewardship and events programme, offering a range of activities to engage and inspire supporters, and ensure that they are connected to, and inspired by, the work of Refugee Council.
The successful candidate will have experience in developing a special events programme to support cultivation and income generation, as well as of developing engaging and relevant donor and prospect communications. They will also have experience of leading on the conceptualisation, planning and delivery of a range of event types, from small, intimate dinners to large receptions and be adept at creating and managing a monitoring and evaluation framework to track activity and apply lessons learned to future activities. They will also be comfortable working with senior leaders within Refugee Council, as well as corporate leaders, parliamentarians and other influential people, alongside having a sound understanding of the principles and impact of exemplary stewardship and cultivation of supporters and prospects.
Refugee Council will provide the most moving and diverse case for support. Cases that encompass innovative external affairs campaigns aimed at engaging policy makers and the public.
Refugee Council knows that step change takes time and planning, and they have put together a plan for growth that is ambitious but is also realistic and allows time for development and engagement. This plan also includes recruiting prospecting, stewardship, and communications expertise, so that growth is supported, planned and achievable.
This is an exciting opportunity to join a dynamic and ambitious team recently shortlisted for Fundraising Team of the Year at the 2023 Third Sector Awards, and working with the Third Sector 2023’s Frontline Service Team of the Year, as well as contributing to the transformation of the experiences of refugees seeking protection in the UK.
Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
CLOSING DATE: Monday 14th October, 9am BST.
Morgan Hunt's Social Care team are proud to be working with The Elfrida Society on their search for a Specialist Advocacy Worker.
Advocating for adults and parents with a learning disability and/or mental health struggles, you will support parents through the complexity of parenting, supporting them with all matters relating to their children.
Supporting parents going through child protection, care proceedings and in court hearings, you will help them understand the process and advocate on their behalf.
Ensuring the view and voice of parents are heard, you will ensure the processes are fair and that no stone is left unturned, ensuring every effort is put in place to offer parents every change of success.
The role is permanent contracted 20 hours per week however the likelihood of overtime is very likely due to the busyness of the service.
We are ideally looking for someone with advocacy experience however are open to people with family or mental health experience.
The role is Monday to Friday 9:30 - 17:30
The head office is based in Islington however the court proceedings mean frequent travel.
Please get in touch with Amara Howe at Morgan Hunt to find out more.
Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 2 October 2024
Ref 6837
We're looking for a Shop Support Manager in Teddington! This is an exciting new opportunity to work with our brilliant shop team in Teddington on a 12 month fixed term contract, as part of our ongoing plans to grow our Retail teams and deliver inspiring retail spaces across the UK.
We want to bring the wonders of charity shops back to our high-street and we need driven and passionate people to get us there!
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Role
As Shop Support Manager, you will provide key operational support on defined areas, working alongside the Shop Manager in Teddington to understand the shop, community, and proposition.
Working closely with the Shop Manager, you'll assist in the delivery of the shop's potential.
You'll play a key role in ensuring operational excellence, helping to embed best practice ways of working and support the Shop Manager in empowering the volunteer team to help drive the shop forward.
The role will also involve the responsibility of day-to-day operations and leadership of the shop to enable the shop's continued success during the Shop Managers absence.
About You
You will be someone with proven retail skills, who understands the importance of teamwork.
You'll bring:
- Retail or charity retail experience
- Excellent customer service skills with the ability to build & maintain positive working relationships with a variety of people.
- A flexible, positive and resilient attitude, able to work at pace in a fast-moving environment.
- Results driven approach with experience of working to targets.
- Experience and confidence using a range of IT platforms including MS Office (Word, Excel, Outlook), as well as systems for the management of other areas (e.g. reporting, volunteer management).
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.