Advocacy Service Manager Jobs in Greater London
The IRC:
Founded in 1933, the International Rescue Committee (IRC) is a global leader in providing emergency relief, rehabilitation, post conflict development, human rights protection, resettlement services and advocacy for refugees and others uprooted or affected by violent conflict and oppression. Over the past 17 years, the IRC has pioneered and implemented programs that prevent and respond to violence against women and children, as well as other vulnerable groups in refugee settings and in other conflict-affected contexts. IRC is one of the first humanitarian organisations to bring together specific expertise involved in violence prevention and response (VPR) in conflict affected settings to ensure collaborative and still specialized support to survivors and those at risk of violence. IRC presently implements VPR programs in over 26 countries, to support social and political environments that foster freedom from violence, discrimination, and exclusion for marginalized populations in contexts of crisis.
Background:
Building on a growing body of evidence – including IRC’s Cycles of Displacement report and other reports including The Only Way Is Up – in 2022, the IRC launched a flagship technical innovation project ‘TRANSFORM’ to develop mechanisms for humanitarian organizations to systematically embed diverse sexual orientation, gender identity and expression, and sex characteristics (SOGIESC) considerations in conflict and displacement response. Through this BHA-funded project, the IRC is seeking to address the systemic reluctance/capacity issues holding back the humanitarian sector in a way that models a deep involvement of diverse SOGIESC CSOs and extends diverse SOGIESC inclusion across the humanitarian architecture. The TRANSFORM project will develop and socialize new approaches to advancing conversations and furthering commitments to diverse SOGIESC inclusion in the humanitarian sector and architecture.
Job Overview / Summary:
The Inclusion Specialist will support with ensuring the successful delivery of TRANSFORM, including the implementation of all key activities and deliverables.
The Inclusion Specialist will be based within the Violence Prevention and Response Unit (VPRU)’s Inclusion Team, which promotes more inclusive humanitarian programming at the IRC, rooted in a strong analysis of context, power, gender and how intersecting aspects of identity may result in discrimination, oppression and exclusion. The Inclusion Specialist will be based in a sub-team responsible for the delivery of TRANSFORM and may have opportunities to support with other diverse SOGIESC inclusion initiatives.
Major Responsibilities:
In collaboration with the Technical Lead for TRANSFORM, the Inclusion Specialist will play a leading role in the implementation of all aspects of TRANSFORM until the end of the project, with a focus on technical programmatic components linked to diverse SOGIESC inclusion. Responsibilities include:
Project Management and Initiative Oversight and Coordination:
· Support with the management of all programmatic activities and deliverables within TRANSFORM.
· Actively work with relevant IRC country and headquarters staff and support project partners in delivery of project activities in all three pilot locations, ensuring effective implementation and with particular oversight of activities and deliverables in Ukraine and a disaster risk reduction (DRR) context.
· Support the Technical Lead for TRANSFORM and grant management focal point to produce programmatic donor reports, communications, and participate in meetings/calls as needed to keep the donor apprised of program progress.
· Coordinate with a wide range of project stakeholders, including the project team at IRC and the project partners, but also with IRC staff from pilot country locations to ensure timely implementation of project deliverables.
Learning and Impact:
· Document evidence and learning from TRANSFORM at the global level as well as from the pilot countries, in partnership with the MEAL focal point.
· Collaborate with IRC staff and project partners on the development of all knowledge management aspects (including but not limited to case studies, resource package and training materials) of the TRANSFORM project. This will include taking a leading role in the writing of substantial parts of the resources package and training materials.
· Support with documenting and sharing learning internally to support better diverse SOGIESC inclusion in programming – linking learning to IRC frameworks and strategies, and working with colleagues from across the organization as appropriate.
· Convene – with the support of the Technical Lead for TRANSFORM – an internal learning exchange / regularized discussion space to link together counterparts across the IRC and share learning from the TRANSFORM initiative. This may include colleagues from VPRU and other Technical Units, as well as from Policy and Solutions (P&S), People and Culture (P&C), Resettlement, Asylum and Integration (RAI), Country Programs, and employee resource groups (ERGs).
Dissemination and External Representation:
· Support with the ongoing running of the project’s advisory group and ensure ongoing coordination between the advisory group and all project team members.
· Package and disseminate the growing evidence base, learning, and good practices around diverse SOGIESC inclusion on relevant internal and external platforms.
· Ensure dissemination of key project resources and learnings.
· Play a key role in IRC’s external representation for the project, including ensuring continued coordination and collaboration with external stakeholders within the relevant global humanitarian architecture, as well as representative organizations and local and national partners.
· Lead the development of communications materials linked to TRANSFORM.
Capacity Strengthening:
· Support the Technical Lead for TRANSFORM to develop capacity building resources and materials related to diverse SOGIESC inclusion.
· Support the Inclusion Team to provide capacity-strengthening opportunities to IRC staff (both within the Technical Units and in Country Programs).
Key Working Relationships
· Position reports to: VPRU’s Senior Inclusion Specialist
· Position directly supervises: N/A
· Regular internal (IRC) contact with: Fellow members of the Inclusion and Transformative Programming pillar; VPRU’s Deputy Director and Global Practice Leads, Regional Leads and Technical Advisors for Protection & Rule of Law (PRoL), Women’s Protection & Empowerment (WPE), and Child Protection; MEAL and Policy colleagues; and the VPRU Operations Team.
· Regular external contact with: Project partners, and representatives from LGBTIQ+ partner organizations.
Personal Specification:
Skills and Experience:
· Extensive experience within the humanitarian and/or development sector, related to the inclusion of people with diverse SOGIESC.
· Strong understanding of the existing external policy and practice landscape around diverse SOGIESC inclusion, including humanitarian architecture structures for representation at an Inter-Agency level.
· Experience of implementing projects in diverse humanitarian settings/contexts at both the field and global level.
· Experience coordinating multi-country and multi-stakeholder initiatives.
· Proven experience of knowledge management and development of diverse learning products.
· Excellent communication skills and experience representing an organization and building strong relationships at the local, national, and international level.
· Excellent interpersonal skills and ability to establish and maintain effective partnerships and working relations in a multicultural, multi-ethnic environment with sensitivity and respect for diversity.
· Experience developing capacity-strengthening resources, preferably including toolkits for use in humanitarian contexts.
· Experience of writing technical documents (an enjoyment of writing is an added benefit).
· Excellent attention to detail and ability to synthesize complex information into written documents in English.
· Previous experience working in communications is an advantage.
Job Qualifications:
· Education: A relevant combination of academic qualifications and extensive experience may be accepted in lieu of an advanced university degree.
· Language: For this position, strong working proficiency in English is essential and additional languages are an advantage (particularly French, Spanish, or Arabic).
· Ability to manage a complex and varied workload, work under pressure, and travel to insecure environments;
· Excellent IT skills (i.e. Word, Outlook, Excel).
Working Environment
· Some international travel as needed, up to 25%.
· This position is required to have flexible work-day hours to accommodate varying time zones to complete required tasks and coordination functions.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Specialist Behaviour Support Worker to join our Birchall Wood Service in Hertfordshire.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Specialist Behaviour Support Workers are responsible for supporting people with learning disabilities and behavioural needs to live full lives, develop skills and maintain their wellbeing.
We are looking for a specialist behavioural support worker of skilled, creative and experienced support workers to support one customer in her own home in Welwyn Garden City. Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support. This role must have an excellent value base to support the customer to build their life and develop their skills and passions as an independent person.
A full manual driving licence is required for this position.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Supporting the customer to lead a full and active life and do things they enjoy, sensitively and persistently trying to new things to open new opportunities for the customer.
Developing the customer's independent living skills and involving them in aspects of maintaining and developing their home, including cooking, shopping, cleaning, and decorating.
Supporting the customer in their sensory routine, trialling and testing new sensory experiences.
Supporting the customer to communicate their wants and needs and develop new ways of doing this, communicating with them in a person-centred way.
Supporting the customer to manage their anxieties, using Positive Behaviour Support and Autism-specific approaches.
Collating a range of behavioural data and essential paperwork to be analysed within our local management structure.
Driving the customer's (manual) vehicle to support them to go about their daily life.
Communicating with a range of other key stakeholders including social work, psychology, and commissioning teams.
Acting in accordance with the policies and procedures of Look Ahead Care & Support plus those specific to the service including any statutory requirements.
Consistently reviewing the customer's life goals and their progress towards achieving them, in partnership with them and those important to them.
Supporting the customer with personal care.
Reporting any observations relating to customer welfare.
Maintaining records as required at the project.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
What you'll bring:
NVQ Level 2 or equivalent
Minimum 2 years of experience working with customers with Autism/Challenging Behaviour/learning disabilities
Driving licence and a willingness to drive as part of support duties
Experience of engaging vulnerable people with complex needs in meaningful activities.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Racial Justice Development Lead
Diocese of Southwark
London (Borough High Street) with one day from home
Salary £42,000-£45,000
Permanent
Full time, 35 hours per week with flexible working hours
Excellent benefits including 26 days annual leave, plus 2 local and 8 national bank holidays, increasing to 31 days after 2 years' service, season ticket loan, cycle to work scheme, generous non-contributory pension scheme, Employee Assistance Programme
Are you looking for a unique opportunity to grow and develop your career? If you are passionate about racial justice, equality and inclusion, we have an amazing position for you.
Charity People are delighted to be partnering with the Diocese of Southwark, a rich vibrant mix of churches, schools, chaplaincies and communities across South London and East Surrey, to bring on board a Racial Justice Development Lead.
The Diocese of Southwark is one of the 42 dioceses of the Church of England, created in 1905 from part of the ancient Diocese of Rochester. The Diocese covers South London and East Surrey, is one of the largest Dioceses in the Church of England and the most diverse, and is divided into three episcopal areas: Croydon, Kingston, and Woolwich. Today the Diocese ministers to nearly three million people over an area of 317 square miles through its 293 parishes and 105 church schools. The churches offer welcome, care and dignity to their parishes, supporting those in education, hospitals and prisons, and pioneering communities seeking to reach out and serve in new ways.
Working under the Bishop's Lead for Social and Racial Justice and the Diocesan Secretary, the Racial Justice Development Lead will promote and implement the Diocesan Anti-Racism Charter (ARC). Launched in March 2021, the ARC was introduced to actively counter, disrupt and oppose racial injustice. The role will focus on promotion, engagement, training, resources, research, and data monitoring, while addressing the needs of the wider Diocese and parishes.
Key responsibilities
- Advocate for racial justice within Diocesan structures, by promoting best practices in diversity, inclusion, and belonging with a biblical foundation.
- Provide support and advice to parishes, deaneries and clergy on implementing the Anti-Racism Charter and developing culturally appropriate worship and faith practices.
- Collaborate with parishes, schools and Area Racial Justice Groups to share experiences, support meetings, and coordinate events related to racial justice.
- Collect, analyse and report data on racial injustice, ensuring alignment with Diocesan and National Church Requirements, while staying informed on relevant trends.
Candidates will have a strong understanding of racial justice, anti-racism, equality, and inclusion, especially within a church context, and have proven ability to lead engagement/change programmes. The ideal candidate will be able to collaborate with diverse stakeholders from various disciplines and perspectives. Experience in organising medium to large events and a willingness to understand the structure and dynamics of the Church of England and its Dioceses is desirable. Collaboration is a core value for Diocesan staff and therefore you must be able to work as part of a team for this role.
The role may involve travel across the Diocese and requires flexibility, including occasional evening and weekend meetings.
This position is subject to an occupational requirement that the postholder be a practising Christian under Part 1 of Schedule 9 of the Equality Act.
This is a unique opportunity for someone to make a meaningful impact on the Diocese and the broader National Church by advancing racial justice for all. If you are excited by this, and have the relevant skills and experience to apply, we would be delighted to hear from you.
How to apply:
The application process is CV and Supporting Statement. In the first instance, please send your up-to-date CV to Anish from Charity People or contact Anish for an informal confidential chat about the role and for further details about next steps. The closing date is Sunday 29 September. Interviews will take place in person at Trinity House near London Bridge week commencing Monday 7 October.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Job Title: Marketing Membership Officer
Team: Supporter Experience & Engagement
Location: Hybrid (split between home-working and one of our offices - based in London, Cardiff or Edinburgh)
Hours:21 Hours per week
Salary on appointment: £14,742 - £16,216 per annum*
*This role sits within a pay grade with a pay range of FTE £24,570 to £27,027. The salary on appointment will be set at the lower end of the pay range, to a maximum of 10% above the base salary, depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
About us
The Ramblers is Britain’s walking charity. We open the way so everyone can enjoy the benefits of walking.
It’s easy to think everyone has the same opportunity to enjoy the outdoors. But look a little deeper and you’ll find lots of barriers standing in the way. So we’re continuing to fight for change. We campaign for the public’s right to enjoy the outdoors, protect paths, build skills and offer different ways to get out walking in nature.
Our programmes have a big impact in local communities: Ramblers Wellbeing Walks help people take the first step to a healthier happier lifestyle, and the Ramblers Out There Award gives young adults aged 18–26 the opportunity to kickstart their journey into the outdoors.
Through our refreshed strategy, we’ll build on this experience and grow our impact through activities that prioritise the needs of communities who have the least access and face the most barriers walking outside in nature.
Purpose of Role
The Membership Marketing Officer plays a critical role in supporting the Membership and Supporter Experience Team by providing administrative support as well as a bit of creative marketing flair. This is the perfect role for someone looking for their first step in recruiting and retaining supporters.
We're looking for someone with a passion for engaging and inspiring supporters. Enthusiasm is key.
This role involves handling administrative tasks, data management, and providing support for various multi-channel membership campaigns to help the Ramblers grow our supporter base and income.
If you think you’ve got what it takes to be our new Membership Marketing Officer, we’d love to hear from you.
Key responsibilities
- Support our key marketing projects including gift membership, private site, telemarketing, our annual member survey and renewal journey.
- Support the distribution and creation of promotional resources, regularly checking stock levels, and re-ordering or refreshing materials as needed, liaising with external suppliers such as print or mailing houses and delivering to budgets and deadline.
- Support the creation of e-communications, including emails to prospective members. This may include proofing content, sourcing images, checking data, building emails and reviewing content requests with support from the team.
- Provide regular impact communications and surprise and delight moments to our suppliers and fundraisers acting on our behalf
- Source inspirational stories from our walking groups and volunteers, to help support growth of our membership community.
- Check data from our Data Team and from our suppliers to ensure it is accurate and in the right format. Provide data as needed to suppliers.
- Co-ordinate across teams to ensure data is provided in a timely fashion
- Check data is lasered correctly on printed materials, raising any concerns appropriately with suppliers
- Coordinate call listening for our core calling programmes, liaising with our volunteers and providing summary of feedback to our suppliers.
- Handle inbound enquiries coming into the team, take simple actions from these enquiries, or escalate as appropriate
- Save relevant reports, track performance and report to the Head of Membership and Supporter Experience anything notable
- Send relevant reports and feedback to suppliers
- Update a weekly tracker sheet of performance across all channels
- Provide additional support as required in responding to Facebook comments on our acquisition adverts
Impact
- Enables the Ramblers’ to effectively manage our marketing efforts to recruit and retain members and supporters.
Other
- To undertake such other duties as may be reasonably required of the post holder by the Ramblers.
- Engage and proactively develop excellent working relationships across the organisation.
This job description will be reviewed in conjunction with the postholder to ensure successful delivery of our goals.
The Person
Knowledge, skills and experience
Knowledge
This section specifies the theoretical understanding or specific expertise needed for the role
- Understanding of basic marketing practices
- Some familiarity with data protection laws and confidentiality principles
Skills
This section details the specific abilities and competencies required to perform the job effectively:
- Strong administrative and organisational skills
- Excellent attention to detail and accuracy
- Able to handle multiple tasks and prioritise effectively
- Good communication skills and ability to liaise with internal and external stakeholders
Experience
This section specifies the practical, hands-on experience required for the role:
- Experience working in an administrative role (volunteer, work experience or job)
Desirable:
- Experience in working in membership or customer service roles
- Familiarity with CRM systems and/or excel
Personal Attributes
- A team player, able to develop collaborative, strong and effective working relationships
- Empathetic and patient, with a genuine desire to help supporters
- Positive and professional attitude
- Proactive and self-motivated with the ability to work independently
- Interest in walking and/or being an advocate for the outdoors and natural environment.
The Ramblers promote diversity and welcome applications from all section of the community.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive – We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring – We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering – We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible – We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
The client requests no contact from agencies or media sales.