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20

Advisor Jobs in Basingstoke

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Top job
Forces Employment Charity, Remote
£29,000 per year
An exciting opportunity to join the Forces Employment Charity
Posted today
Victim Support, Basingstoke (Hybrid)
Up to £23970.00 per annum
Posted 2 weeks ago
Overcoming Multiple Sclerosis, Remote
£38,000 per year FTE
Are you passionate about research and able to produce high quality information for the word's leading MS healthy lifestyle organisation?
Posted 2 days ago Quick Apply
General Optical Council, Remote
£319 per day
The General Optical Council is hiring Advisory Panel Members
Posted 1 day ago
Closing in 7 days
North West England Methodist District, Remote
£32,000 - £38,000 per year
The District Property Secretary will be the first point of contact for members of the District on all matters relating to property.
Posted 1 week ago
Closing in 2 days
Allen Lane Interim & Permanent Recruitment, Reading, Berkshire (Hybrid)
£450 - £500 per day
Posted 4 weeks ago Quick Apply
NFP People, South East (On-site)
£24,890.00 - £26,720.00 per annum
Posted 2 weeks ago
Jacari, Remote
£30,470 - £34,670 per year
Posted 1 day ago
NFP People, Winchester (On-site)
£24,890.00 - £26,720.00 per annum
Posted 2 weeks ago
Closing today at 23:59
Royal Osteoporosis Society, Remote
£60,000 - £65,000 per annum plus benefits
Posted 2 weeks ago
Page 1 of 2
Remote
£25,952 - £28,055 Per Annum
Permanent
Job description
About The Role

At Alzheimer’s Society we are nothing without the incredible support we receive from the public. As a result of this, our Supporter Engagement team are absolutely vital in delivering tailored support and advice to our supporters and to the public. The team are the driving force behind building meaningful relationships with our supporters and team members are empowered to deliver bespoke conversations across phone, emails and social media, both inbound and outbound. The team are dedicated, hard working and fast paced with a passion for getting things right the first time.

The team manages a high volume of interactions and support is second to none. We pride ourselves on having an open communication style between all members of the team so that help is available for you to be successful in your role.

As a Supporter Engagement Advisor you will be the first point of contact delivering an excellent supporter experience to members of the public and Alzheimer’s Society’s supporters. Through answering queries and proactively delivering exceptional levels of stewardship, you will build relationships and inspire supporters and potential supporters about our work, whilst maintaining accurate system records that reflect and enhance the supporter experience.
 
This is a homeworking role, but you may be required to travel to attend meetings, events and team-days, so you must reside in the UK, have the correct right to work documents to work in the UK and be comfortable/willing to travel to our offices (London or Birmingham) if/when required.

About you

- Excellent verbal and written communication skills and the ability to liaise with a diverse range of stakeholders.
- A good understanding and experience on using databases and communication systems
- Ability to demonstrate compassion and empathy as you will be responding to supporters and members of the public who need different levels of support.
- Ability to be flexible, demonstrating your ability to shift your approach in an appropriate, respectful and supportive manner to help those affected by dementia.
- Ability to form and maintain strong and long-lasting relationships with our internal stakeholders and our supporters.
- Be comfortable in contributing to discussions around continuous improvement as we have a team of people who are all passionate about improving processes so that our supporters have the best experience.

We encourage creativity and seek people that want to influence how we do things and take pride in being part of a team that excels.
Posted on: 24 March 2025
Closing date: 08 April 2025 at 02:00
Job ref: 2545
Tags: Fundraising