Adviser Jobs
We're looking for passionate and dedicated individuals to join us as Project Workers to join our Multiple Disadvantage Services across London. We have multiple positions available in services in Camden and Westminster to join our dynamic teams in providing tailored support to our clients with multiple disadvantage.
As a Project Worker Multiple Disadvantage, your primary purpose is to provide comprehensive, trauma informed support to residents within a psychologically sensitive accommodation setting. Your role will encompass a wide range of responsibilities aimed at ensuring the wellbeing, safety and development of residents.
About the roles in our women's services in Camden:
In this role, you will be part of a specialist team working with women who have complex needs, including mental health challenges, substance misuse, offending behaviour, and physical health issues. You’ll use a gender-informed approach, ensuring that women feel safe, supported, and empowered. This role will give you the opportunity to provide personalised support, helping clients develop independent living skills, build social networks, and access external services.
Your day-to-day work will involve conducting needs and risk assessments, creating support plans, and facilitating group work and structured interventions as part of our in-house recovery programme. You’ll work closely with external agencies to ensure that clients receive the holistic support they need, with a focus on both harm minimisation and recovery.
For roles in our women's services we ask for female only applicants. For occupational requirement reasons (exemption under the Equality Act 2010; Schedule 9 Part 1).
About the roles in our multiple disadvantage service in Westminster:
King George’s is a 68 bed hostel for men with complex needs and a history of rough sleeping. It is part of Westminster City Council’s Rough Sleepers Pathway. Many of our clients are deemed high risk/high support due to chronic mental health and physical health issues, high levels of substance misuse, and offending histories. We accept that our clients have experienced complex trauma, usually from a very early age and often throughout their lives including currently. For this reason, we work to imbed the Psychologically Informed Environment (PIE) approach in a service.
Reporting to the Manager, your role will require you to develop, support and motivate the people who we support and accommodate.We run a service that is creative, responsive and that provides a foundation which empowers people to achieve their aspirations and make positive and sustainable life changes. You will be crucial to making that happen. This role can make a real difference to individual's lives and crucially, support individuals many of whom face multiple disadvantages and have complex needs.
About you:
- A solid understanding of person-centred approaches, harm minimisation, and trauma-informed care.
- Strong interpersonal skills and the ability to build meaningful relationships with clients, empowering them to engage with community resources and take positive steps forward.
- Flexibility, creativity, and resilience in working with a sometimes challenging and hard-to-engage client group.
- Proven experience and skills in delivering highly personalised assessment and casework, support planning, goal setting, advocacy, and the ability to apply this in a caseload of clients who find it difficult to engage in formal keywork and where there are barriers to accessing statutory support.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing Date: Sunday 8th December at Midnight
Interview Date: Weds 18th and Thurs 19th December online via Microsoft Teams
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Preventing homelessness, transforming lives.
The client requests no contact from agencies or media sales.
London - Camberwell or Holloway Road with regular travel across London
Ref: ETE-242
Are you a proactive, target-driven and collaborative individual with a proven record of working successfully with socially excluded unemployed people with support needs and supporting them to move into sustainable employment and progress within work? Do you have substantial experience of assessing the needs of children and young people who at risk of significant harm?
If so, join St Giles as a Senior Caseworker Employment, Training and Education where, working collaboratively with staff across St Giles Trust and externally, you will use your professional skills to develop a flexible, holistic and personalised pathway towards employment for clients; demonstrating consistently high levels of professional practice to ensure all targets are achieved.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this exciting opportunity
Working in partnership with partner agencies, other St Giles Trust teams and referral organisations, you will identify and receive appropriate referrals to the project and build effective partnerships to support clients. You will be responsible for an ongoing caseload of clients, regularly reviewing progress and applying case management skills to provide a personalised service and meet all set targets, and you will be expected to organise and deliver one-to-one and group activities to prepare clients for employment and to achieve their goals.
To help achieve this, you will carry out comprehensive initial assessments with clients to produce realistic individual action plans which are regularly reviewed and updated, while also actively supporting clients to navigate and access the provision and support available. Leading on the development and maintenance of strong links with employers and potential work placement hosts to open up opportunities, line managing volunteer Peer Advisors and providing day-to-day support to Peer Advisors attached to the project are all also key duties.
What we are looking for
• Substantial experience of working on a high value, target-driven project
• Experience of delivering successful one-to-one and group employment activities, applying a creative approach to planning programmes, workshops and activities
• Extensive experience of managing a caseload of clients presenting with support needs
• Substantial experience of engaging successfully with ‘challenging’ young people
• An in-depth knowledge and awareness of the issues faced by the client group
• Ability to assist with providing monitoring information and the evaluation of the project
• Excellent organisational, interpersonal and communication skills, both verbal and written
• A flexible, collaborative and professional approach to your work
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply, please visit our website via the ‘Apply’ button. We encourage you to apply early as we will be shortlisting as applications come in.
Closing date: 9th December 2024.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
RECRUITING NOW FOR EMPLOYMENT ADVISOR (EA) IN TALKING THERAPIES
Salary: £32,460 plus pension and benefits (rising to £34,385 after successful completion of probation)
Location: Although employed by Hillside Clubhouse, EA in iCope staff will be co-located and embedded within the NHS Talking Therapies team. This post will be mainly located at the North iCope Centre - 10 Manor Gardens London N7 6ER. You will also spend time working in community-based settings as required across Islington.
Working format: Based onsite within the clinical teams as well as the option of some home working (a maximum of 2 days per week as agreed with your manager)
Contract: Full-time and permanent
Job description
This is an exciting opportunity to join an established, dedicated and enthusiastic team supporting people with mental health conditions such as stress, anxiety and depression to gain and retain employment.
Hillside Clubhouse is a leading mental health charity offering a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards. We also provide a positive working environment to support our own employee’s wellbeing.
Hillside Clubhouse operates an established Employment Advice (EA) service integrated into NHS Talking Therapies. The programme aims to support Islington residents who are assessed within Talking Therapies and who require employment advice.
The EAs in Talking Therapies initiative was designed as an integrated employment and mental health service to improve both mental health and employment outcomes. EAs are part of the Talking Therapies team and work alongside therapists to provide employment support to assist clients remain in work, return to work, or find employment. This takes the form of personalised support for the client backed up by an action plan detailing the client’s employment goals and the actions that the client, the therapist, and the EA agree to take to meet these goals.
Overall aim
Talking Therapies is an NHS Programme that provides evidence based psychological therapies to treat people with mild to moderate and moderate to severe depression and anxiety disorders.
The new Employment Advisor (EA) will work within the Islington NHS Talking Therapies provision. They will work one-to-one with a caseload of between 25-35 clients referred by NHS Talking Therapies therapists to find employment, remain in existing work if they are struggling, improve their working environment, return to work following sickness or positively leave or retire from work.
You will primarily fulfil these duties by providing information, advice and guidance to clients who choose to receive employment support. The support aims to empower clients to make better decisions about their working lives, as well as communicate better with colleagues and managers in existing roles. You will also signpost clients to other relevant support agencies, as appropriate.
This role would suit someone with a background in employment support, psychology, counselling, human resources, recruitment, or a desire to transfer their skills into the mental health support sector.
Method of working
EMPLOYMENT ADVISOR RESPONSIBILITIES AND DUTIES
1. Engage a mixed caseload of clients at any given time serving 100-125 per year, with common mental health problems, to establish trusting, collaborative relationships to support them to find new employment or support them in, or to leave, existing employment. Support will be provided face-to-face in Talking Therapies settings, via secure online meeting platforms or over the telephone.
2. Along with their NHS clinician, assess clients’ support needs with a view to creating, implementing, and adjusting a personalised action plan to help improve clients’ mental health and achieve their stated employment goals.
3. Develop and deliver a range of practical services to support clients to find work, including career guidance, job searching skills, CV preparation, application form completion, interview skills, advice on local labour market opportunities and advice on education and training to further their career.
4. Provide guidance to support clients to stay in existing work, including advice on mental health disclosure, negotiating reasonable adjustments to existing workplaces, creating wellness action plans, and improving productivity, support to return to work after sickness absence or to leave an existing role with dignity, and signpost clients to organisations that can represent them (EAs should only look to represent clients in exceptional circumstances).
5. Facilitate access to other advice in areas such as financial benefits, debt management, food banks and community food outlets and social housing providers, as necessary.
6. Work directly with partners like Jobcentre Plus, other employment providers, employers, trade unions and employment agencies to support clients to stay in employment and secure employment opportunities.
7. Build a constant flow of referrals from the clinical team to ensure a dynamic and mixed caseload.
8. Meet referral and performance targets in line with the specific KPI / SLA requirements of the service.
9. Regularly attend team and other meetings as reasonably expected.
10. Maintain accurate and up to date records of activity and outcomes in line with service requirements, ensuring both the NHS and Hillside Clubhouse databases are kept up to date and paperwork compliant.
11. Receive regular supervision and training to meet individual, team and organisation’s needs.
12. Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.
13. Comply with and actively promote all Hillside policies and procedures including Equality and Diversity, safeguarding and data protection.
14. Perform other tasks as required by your manager.
The role holder must also:
1. Pass a Disclosure and Barring Service (DBS) check at an Enhanced level.
2. Possess excellent IT skills, including familiarity with Microsoft Office software, as well as experience updating and maintaining databases.
3. Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.
4. Receive regular supervision and training to meet individual, team and organisation’s needs.
5. Comply with and actively promote all Hillside Clubhouse policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974.
This job description is intended to provide a broad outline of the main duties and responsibilities only. The post holder will need to be flexible in developing the role in conjunction with their line manager.
The role will receive comprehensive training at induction, and ongoing career development and support as part of a structured performance programme thereafter.
Application Instructions
Please submit your CV and a covering letter detailing how you meet the responsibilities and duties of the role.
We are a disability aware employer and actively encourage applications from people with lived experience of mental health conditions.
Hillside Clubhouse is committed to building a diverse and inclusive team and strongly encourage applications from those who experience discrimination and / or prejudice based on their race, ethnicity or immigration status, women, new parents, people with disabilities and LGBTQI+ people.
No More than 2 page cover letter.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.
Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger. No challenge is too big. With you we can do it. Join us.
Action Against Hunger UK invested in and accelerated the roll-out of the best approaches to prevent and treat severe acute malnutrition. This includes ensuring that operational research is supported by robust costing and cost-effectiveness analysis.
We are looking for a Senior Research Advisor to work within the Nutrition Unit of Action Against Hunger UK’s Operations Department. The Senior Research Advisor will be expected to
- Lead the implementation of a wide range of research projects (including evidence synthesis, economic evaluation, programme evaluations, clinical trials, and community studies)
- Support the positioning of Action Against Hunger as a key reference on the build-up of evidence in prevention and treatment of malnutrition research Project
- Lead on evidence dissemination, knowledge management, research uptake activities as well as the development of training materials linked to research and Cost Effectiveness analysis.
You will be leading internal projects and external consultancy projects. In addition to members of the nutrition team, you will work with external partners which might include other NGOs, academic partners, UN agencies and independent consultants. You will apply analytical skills, strong technical experience and enjoy a flexible and adaptive working environment, while supporting the positioning of Action Against Hunger as a key reference on nutrition assessments and research. Most importantly, you will work with a very caring team which holds kindness and professionalism at its core. For more detailed information on the roles, please download the attached pdf Job descriptions.
Closing Date: 28-Nov-2024 23:30
Planned date to begin interviews: 20/11/2024 (on a rolling basis)
Please read the following carefully before making your application:
Then all you need to do is send your CV and write a covering letter explaining why you want the job and how your skills and experience make you the right person for the role.
- For further information on pay and employee benefits please visit our careers page on our website
- As a UK based position, candidates must have the right to work in the UK
- We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
- Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
- If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to help keep some of the world's most vulnerable children safe from exploitation and abuse? If so, consider joining Keeping Children Safe as our Africa Programme Safeguarding Adviser.
Keeping Children Safe sets International Child Safeguarding Standards to help organisations protect children from abuse in organisations across the world.
We are completely independent and guided by the best interests of the child principle in all that we do. We work with people who have been subjected to child abuse, researchers, practitioners, policymakers and leaders to defend children’s right to be safe in all organisations, no matter how big or powerful.
This newly created role in our Standards and Learning team will lead on the development and implementation of a new safeguarding programme in higher education institutions in Francophone Africa as well as contribute to the development of Keeping Children Safe globally. The overall goal of this programme is that all children, young people, and youths and adults at risk – especially refugees, youths with disabilities and persons vulnerable to discrimination because of their gender – who encounter Higher Education Institutions are safe from harm.
To apply for this post and to be considered for an interview please apply with your CV and a covering letter addressing each point in the person specification to Helen Carter. Interviews will take place on a rolling basis. The position is open until filled.
In view of the nature of the work involved, any offer of appointment will be conditional upon satisfactory Disclosure and Barring Service or police and background checks.
KCS values diversity, promotes equality and challenges discrimination, we welcome applications from people of all backgrounds and will select employees on their individual merits and abilities, irrespective of a person’s gender, sexual orientation, caring responsibilities, marital status, race, nationality, ethnic background, religion or belief, age or disability. KCS has a zero-tolerance policy to any form of harassment and abuse.
The client requests no contact from agencies or media sales.
Do you want to support individuals and families in our local community to improve their home’s energy performance with the overall goal of reducing the number of Merton and Lambeth residents who live in fuel poverty?
Are you looking for a role with a professional, supportive and expanding advice charity with over 80 years of experience working in South West London?
If so please read on:
Citizens Advice Merton and Lambeth (CAML) is the leading advice charity supporting individuals and families across the London boroughs of Lambeth, Merton but also wider London. We provide a range of information, support and advice services. We also work to raise awareness and understanding of the challenging issues affecting our clients and communities.
Owing to charity expansion, we are looking for advisers with experience in providing energy advice. If you have at least one year’s experience of working in an advice support organisation, are passionate about supporting individuals and families in need and interested in joining a dedicated, professional team we would love to hear from you.
The successful candidates will have excellent interpersonal skills and be able to work flexibly with clients and for the charity skills and experience to provide high quality energy information and advice. You will be meticulous in your work, especially when supporting clients and maintaining case records for continuity of follow up advice and casework. You will also be very well informed with regard to legislation, case law and policy changes relating to advice and benefits.
You will help clients to maximise their income, provide education around energy-saving techniques and support with energy debt issues including billing, applying for grants and setting up payment plans.
Main duties and responsibilities
- Deliver comprehensive energy advice directly to clients via face to face and telephone appointments
- Ensure income maximisation for clients through the take up of appropriate welfare benefits.
- Commit to ongoing training/development as requested by the charity
- Use your interpersonal skills to explore, listen and understand complex problems as they affect each individual and tailor your approach to advice accordingly
- Provide a clear plan of action and follow-up on actions relating to cases as appropriate
- Identify and escalate serious problems, including safeguarding, appropriately
- Ability to work to own initiative within a team environment. Work closely with service colleagues and wider CAML team
- Support clients in CAML offices and outreach venues
- Promote the Energy Advice Service within the local community
Monitoring Quality and Case Recording
- Ensure all client engagement and support is comprehensively and accurately recorded
- Review your work, and monitor quality standards, as per the Citizens Advice quality framework
- Ensure data protection regulations are adhered to and office procedures followed
- Work with your line manager and senior managers to develop and improve services, and your own standards
Other Duties and Responsibilities
With the wider charity team and other organisations, ensure clients are supported with related advice issues
Ensure all work is fully compliant with our policies and procedures and Citizens Advice Quality Standard
-
Assist and contribute to the charity’s communications, research and campaigns work
-
Maintain positive working relations with our stakeholders
-
Professionally represent Citizens Advice Merton and Lambeth
-
Other duties as requested by your line manager, senior manager and Chief Executive
Research and campaigns
Support the R&C team on any campaigns the team is working on.
Professional Development
All of our team receive comprehensive induction to the charity and our work. We support Advisers in their professional development to ensure we’re up to date with recent legislation, case law, policies and procedures relating to benefits and debt and undertake appropriate training as agreed with your line manager.
Person Specification
-
Generalist Adviser certificate (Citizens Advice or equivalent)
-
Complete NEA Energy Awareness (Level 3) or relevant energy training or willing to complete it together with relevant energy/advice trainings
-
An understanding of the energy sector and providing advice to Clients, including those in financial difficulty
-
Experience of using client management databases (we use Casebook)
-
Fantastic communication skills
-
Ability to prioritise work, meet deadlines and manage caseload
-
IT competency and experience
-
Ability and willingness to work as a team
-
Understanding of and commitment to the aims, principles and values of Citizens Advice service
This job description and personal specification does not form part of any contract.
If you’re interested in the role and joining us, we would be delighted to hear from you. Please follow the link to our website to read the full job description and find out how to apply.
The deadline for applications is 6pm, Sunday 17th November 2024.
If you do not hear from us, we are afraid your application was unsuccessful.
We reserve the right to close applications early if we receive sufficient applications for the role.
We are registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and store.
The client requests no contact from agencies or media sales.
At Ambitious about Autism, we're currently looking for an Employment Coach to join our team on a 12 month FTC.
You'll support the digital transformation of the employability service by developing new and innovative ways to share information, advice and guidance with candidates. Initially this will take the format of webinars, workshops, web pages and short-form video content and has the capacity to grow and change as the digital strategy progresses.
You'll work closely with colleagues to deliver on the wider aims of the employability service by supporting the delivery of information, advice and guidance to autistic young people aged 18-25. You'll support autistic candidates to secure paid internships, apprenticeships and employment, supporting an online community of candidates to ensure that Employ Autism activities are guided by candidates' needs and wants.
We are looking for someone who has:
- Specialist knowledge of delivering employment information, advice and guidance on a one-to-one and group basis.
- Experience of working with autistic young people to provide information, advice and guidance.
- Knowledge of recruitment and employability barriers for autistic young people.
- Experience of delivering individual and group activities such as one-to-one meetings, webinars and workshops through online/remote delivery.
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing date for applications: 9th December 2024
Interviews: ongoing interviews until appointing
Citizens Advice Hounslow is a well-established charity operating in the London Borough of Hounslow, supporting over 15,000 clients a year. We have an exciting new opportunity in partnership with Macmillan Cancer Support to provide welfare advice to support to people affected by cancer and those who care for them.
This post is funded by Macmillan Cancer Support and is aimed at assisting clients on the phone and in person from our offices and outreach venues including local hospitals.
Role purpose:
To provide welfare benefits advice, casework, and assistance in accessing other financial sources, to maximise the income of those living with cancer, their families, and carers. This may include disability benefits and other sources of financial support such as grants and help with health and travel costs.
Training
Successful post holders who are new to cancer, will be provided with Macmillan specific welfare benefits community of practice and learning opportunities once in post.
Delivery locations
A key aspect of the project is to deliver an outreach service at the West Middlesex Hospital, our offices in Hounslow and the Chelsea and Westminster Hospital, with regular sessions to be covered by the team of advisers. Clients will also be seen in person for appointments at our offices, while telephone advice and video appointments can be done working remotely.
Main responsibilities
- To provide welfare benefits advice, casework, and assistance in accessing other financial sources to maximise the income of those living with cancer, their families, and carers.
- Assist clients to challenge benefits decisions.
- Liaise and negotiate with other statutory and voluntary organisations to progress the client’s case and ensure they receive all assistance available.
- Achieve good outcomes for clients by helping them access benefits, grants, discretionary payments, schemes and discounts.
- Maintain detailed electronic case records and other data for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
- Make internal referrals or signpost clients to other organisations as appropriate for specialist help with issues that fall outside the remit of the Macmillan service, including housing, debt, and employment.
- Interview clients using sensitive listening and questioning skills so that clients feel able to explain their problem(s) and empower them to set their own priorities.
- Collaborate with managers and colleagues to ensure the promotion, development and good working of the Macmillan project.
For more information about the role and the criteria to apply for the post, please download the Job Description and Person Specification from our website via the apply button.
Please note: we are unable to respond to applicants who have not been shortlisted. We reserve the right to close this vacancy as soon it has been filled, therefore if you are interested please submit your application as early as possible.
We offer a range of employee benefits, including generous annual leave, pension contribution, and training and opportunities to continue your professional development.
We consider applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
Do you want to be part of a team that have a real impact on people’s lives?
We are looking for a War Pension & Compensation Advisor to join our War Pension & Armed Forces Compensation Service providing tribunal representation, advice, guidance and case management to beneficiaries, ensuring Royal British Legion’s commitment to support the Armed Forces Community and the needs of beneficiary are at the centre of all that we do.
As a War Pension & Compensation Adviser, you will provide crucial support to beneficiaries by guiding them through their appeal process and representing them before the War Pensions and Armed Forces Compensation First Tier Tribunal. Your responsibilities include:
- Preparing Cases for Tribunal: Thoroughly reviewing case files to ensure all necessary information is included, understanding beneficiaries' reasons for appeal, and advocating for the importance of RBL's support in their cases.
- Advising Beneficiaries: Conducting advice sessions prior to hearings to summarise findings, outline what to expect at the tribunal, and explain the next steps in the appeal process.
- Presenting Cases: Drafting clear, persuasive arguments on behalf of beneficiaries and presenting a cohesive case before the Tribunal.
- Managing Caseloads: Overseeing a portfolio of beneficiaries, progressing cases to listing status, and identifying any additional needs, with referrals to other RBL teams as needed.
The role is primarily homebased with will have regular travel around the North UK for internal meetings and visiting beneficiaries, therefore you will need to live in a location that allows reasonable travel around this area. (Travel expenses covered)
There will also be occasional travel nationally to attend training / meetings.
Driving licence is essential requirement for this role.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Sightsavers is looking for an Institutional Funding Senior Advisor
Salary: £53,000 - £55,000 per annum
Location:UK remote - with occasional travel to Haywards Heath, when required
Contract: Permanent
Hours: This is a full-time role with some flexibility around hours worked and lots of home working
About the role
We are looking for an individual with substantial experience of working in government or statutory funding to be responsible for developing institutional donor relationships, both directly and in support of other members of the Institutional Funding team. Working with the Director and Heads of Institutional Funding, the Senior Advisor will lead on contract management and maintain key institutional donor relationships for some of our largest funding agreements. The post holder will engage with senior internal stakeholders at head office, consortium working groups and country offices to support project implementation.
You will join at an exciting time for Sightsavers and the Institutional Funding team as we engage in new partnerships, supporting new contracts and bids. Key accountabilities will include:
- building strategic relationships
- contract management
- bid development
- learning and continuous improvement
This is an ideal opportunity to build on your existing experience gained within an international development organisation. To succeed in this role, you will need:
- Substantial experience of working in government or statutory funding for an international development organisation
- Research experience (preferably including development of engagement plans or donor strategies)
- Strong written and verbal communication skills
- French language skills an advantage
- Experience and knowledge of the general international development environment
- Strong interpersonal and relationship building skills with exceptional networking skills
- Exceptional internal and external stakeholder management skills
- Exceptional reporting writing and proposal development skills
- Strong research skills with the ability to translate concepts into effective action plans
- Numerate with the ability to analyse complex financial and programme data
- Line management experience (preferable)
- Computer literacy using the Microsoft Office suite
- Ability to travel for up to four weeks per year travel to meet donors, accompany donors and support programme staff in the development of relationships at a country office / regional level
- An understanding of and commitment to equality of opportunity for disabled people
This is a involved role, please read the full job description for further details.
Benefits
Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London.
To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying. Please note that there will be an expectation that you can occasionally visit our modern and collaborative offices in Haywards Heath, West Sussex (RH16 3BW).
We anticipate that remote interviews will take place on Monday 16 and Tuesday 17 December 2024. The evaluation process will include a role-typical written task to be completed by shortlisted candidates in advance of this. We are looking for an individual able to start as soon as possible and ideally January/ February 2025.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role is part of the Wiltshire Project which provides individual and family support to domestic abuse for victims and their children.
Working with children and young people, the team will focus on delivering timely and high quality, trauma informed support to children who have been the victims of domestic abuse.
This is a fixed term position to November 2025.
This exciting post will be working with children who have experienced or been affected by domestic abuse. Focusing on standard and medium risk cases, this role will provide practical and emotional support to children and young people, with an emphasis on early intervention and awareness raising.
In addition, there will be the opportunity to work with the team and manager to develop and deliver new group work provision for young people.
Key tasks and responsibilities include:
· To provide high quality, specialist support to children who have lived in a domestically abusive family.
· Enabling young people to access statutory and other services where appropriate.
· Managing a caseload and working proactively to support young people and their families.
· To deliver educational, time-bound, 1 to 1 support sessions for children and young people.
· Provide specialist support to child victims, with a focus on empowering young people to make informed decisions.
· Ensure that children and young people have a thorough understanding of what constitutes a ‘healthy relationship’.
· Undertake risk assessments and implement robust safety management plans.
· Give practical and emotional support to children affected by domestic abuse.
· Work closely with multi-agency partners and the wider Wiltshire team to ensure that we maintain a focus on risk management and safeguarding.
· Work with your team and manager to develop early intervention resources.
· Engaging with and supporting the MARAC and MASH process, to ensure that the voice of victims is heard.
This role will be based in our Trowbridge office, with a requirement to travel across Wiltshire. FearFree supports staff to work flexibly, with an ability to work in a hybrid fashion, both at home and in the office.
Key responsibilities:
- Manage a caseload of low to high-risk children and young people, predominantly through face to face appointments but also utilising virtual technologies.
- Complete an initial assessment of the child’s needs so that you can identify and plan the support needed to address issues and prevent any problems from escalating.
- Assess, manage, and review risks to service users, colleagues and self, according to agreed procedures.
- Assess the needs of the child and devise appropriate support and safety plans with due regard to the dynamic nature of risk.
- Work with colleagues, health and social care professionals and multi-agency networks to evaluate caseload needs and the progress that has been made.
- Work directly and proactively with children and young people to help them to understand the impact that Domestic Abuse has had on them.
- Ensure personal safety and that of service users and other staff at all times.
- Respond to emergencies and crises with a focus on the child’s wellbeing and safeguarding.
- Plan and implement activities to promote self-awareness, confidence, and participation for children.
- Provide person centred, trauma informed support to all your cases, to empower the young person to make informed choices.
- Enable service users to participate in the design, delivery, and evaluation of services.
- Work effectively in partnership with multiple statutory and voluntary agencies to enhance service delivery, safety, and safeguarding.
- Respond to a child’s individual learning needs and style, adapting practice as necessary.
- Work closely with schools and education establishments to ensure support offered to service users is appropriate, planned and coordinated.
- Keeping the child’s voice central to all support and decision making wherever possible: taking the time to talk through and work with the individual child’s understanding around safeguarding and why we need to share certain things.
- Act as duty officer for Wiltshire, responding to incoming calls, logging referrals, and making assigned outgoing calls, according to the duty rota. Duty shifts will be 9 – 5 in the Trowbridge Office.
- To understand and work effectively within a multi-agency framework, consisting of the MARAC and local partnership responses to domestic abuse, to reduce the risk for service users and their families.
- Accompany service users, when needed, to other relevant agencies and support them in their interactions with these agencies.
- To work alongside colleagues to deliver a whole family approach.
- Be proactive with your line manager to carry out periodic case reviews.
- Respect and value the diversity of the community in which the services work in and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.
Groups and Activities:
- Work with the Childrens and Families Team Manager to develop and deliver, a group work intervention for young people.
- Assist with recruiting children and young people to be involved in the development of groups or activities, providing them with on-going support.
- Run groups for children and young people following a planned programme.
General:
- Work at all times in accordance with the requirements of the Lone Working Policy and Procedure.
- Attend and contribute to team meetings.
- Update written and computerised records with accurate and clear information.
- Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
- Undertake agreed training and keep updated on changes in legislation, policy and best practice.
- To support additional duties at your team managers discretion.
Responsibilities:
- Appropriately manage highly confidential information relating to vulnerable people.
- Ensure security of data, especially sensitive personal data, in line with the information security policy.
- Work within FearFree’s Policies and Procedures at all times.
- Be mindful of responsibilities in respect of health and safety. In particular:
- Co-operate at all times with management in the implementation of and adherence to health and safety policy and procedures;
- Take reasonable care for your own safety and for the safety of others who may foreseeably be affected by your actions at work;
- Not intentionally or recklessly interfere with or misuse anything provided for the purpose of health and safety at work;
- Report all health and safety concerns to line managers;
- Assist with the completion of the risk assessment programme.
For a full job description/person specification and to apply, please follow the link provided on this website. The closing date for this role is 22/12/2024. However, we reserve the right to close this earlier if sufficient applications are received before then - early applications are therefore encouraged.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
Everyone wants to make a difference, right? But how many of us can actually say that our work has a positive impact on the lives of other people, day in, day out? This is an exciting opportunity to be part of WECIL’s biggest team and to work with Disabled adults and families that receive Direct Payments to help them live independently and live the lives they choose. The Social Model of Disability and Independent Living principles underpin all that we do.
WECIL are run by and for Deaf and Disabled people and we are looking for someone who is motivated and passionate, someone with strong personal values and has excellent business administration skills with a strong desire to make a difference to people’s lives for the better and join the Disability rights movement. Experience working in any aspect of Social Care is an advantage, but not essential. The role offers incredible job satisfaction, flexible working, excellent holiday entitlement and opportunities to develop as part of a systems thinking team.
This role is open to all however, we especially welcome applications from minoritised communities across Bristol and people with lived experience of disability. If you receive or have received a Direct Payment or have a family member that does, we are particularly interested in hearing from you.
How to Apply Please apply on our website at work for Wecil. Apply by 9am on Monday 25th November 2024.
Closing date for applications: 25th November 2024
Expected interview: Week commencing 2nd December 2024
WECIL is committed to the safeguarding and welfare of adults, children and young people with care needs and expects its staff and volunteers to share this commitment.
This role will be subject to a DBS check.
WECIL particularly encourages applications from under-represented groups (e.g. Disabled people, people from Black and Minority Ethnic groups, LGBTQ+ people).
As disability confident leaders all Disabled applicants who meet the essential criteria for this position will be guaranteed an interview.
WECIL is a leading Disabled People’s Organisation dedicated to promoting equality, independence, and inclusion for Disabled people.
The client requests no contact from agencies or media sales.
About us
Founded in 1951, the Refugee Council exists to support people who come to the UK in need of safety and speak out for compassion, fairness and kindness. We achieve this by providing expert advice and casework, building the capacity of refugee community organisations, and working with allies across society to change government policy.
Our vision for refugees to be welcome to live safe and fulfilling lives contributing to the UK has never been more urgent and needed.
About the team
The Age Dispute work sits within the Youth Casework team, and we seek to deepen the impact by supporting more children and young people now dispersed across England and who are wrongly age assessed of assumed as over 18 by the Home Office and/or by the local authorities.
About the role
As an Age Disputes Casework Adviser, you will bring your expertise to provide specialist casework to challenge incorrect age assessments, use experience to deal and prioritise high risk cases, work with various stakeholders including legal representatives, statutory agencies, and collaborate with others in sector to develop, learn and share best practice resources in casework provision.
You will maintain an understanding of the changing practice in relation to age assessments in particular and the wider policy landscape, work with colleagues in the Youth Services and in consultation with the Youth Services Manager, liaise with other relevant Refugee Council teams, including advocacy, practice development, youth involvement, In-Form to use casework evidence to address inequities in policy and practice.
This role is fixed term until 31/03/2027.
Based within the Youth Services of the Refugee Council, the Age Disputes Casework Adviser will be responsible for:
- Working with children and young people to understand their experiences and needs.
- Working closely with other Age Disputes Casework Advisers and the Youth Services Manager to identify and review high risk and complex cases that need prioritising and create effective internal case triage and allocation systems.
- Liaising with a wide range of stakeholders to ensure that the needs of young people with disputed age are recognised and met.
- Identifying age assessment policy and practice issues impacting on the lives of separated children for possible action via strategic litigation with legal representatives and advocacy colleagues.
- Maintaining expert casework knowledge and understanding of the environment and barriers that separated children seeking asylum face in with regards to the assessment of their age, and issues related to access to high quality information, advice and legal representation on immigration, asylum and welfare, and always learning and sharing the knowledge with others.
Main duties and responsibilities
Working with young people
- Work in the best interests of all separated young people who are wrongly age assessed and referred unto our service.
- Manage a high volume of referrals from internal colleagues and professionals effectively, and work with Youth Services Manager to identify high risk cases, decide eligibility and priority criteria, and providing timely, helpful, and legally accurate responses at all times.
- Manage their own complex caseload, primarily age dispute related (appropriate assessments, litigation, and appeals) and support on a range of welfare matters including health, education, and community care issues.
For more information on the role and to apply, please visit our website via the apply button.
Closing date: 6 December 2024.
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
About the role
You’ll empower your clients to take actions for themselves or will advocate on their behalf for better service, support and outcomes, so they can live their life with Parkinson's in the way they choose.
You’ll deliver tailored information and support through a range of channels including telephone, video and email and, where appropriate, home visits and in community settings.
You’ll be responsible for building excellent relationships with healthcare professionals and other relevant agencies, as well as our network of volunteers and groups.
What you'll do:
- Provide professional person centred, in depth support to clients by a range of means, ensuring the most efficient and effective use of resources.
- Provide support on a variety of health and social care issues, including appropriate emotional, employment and welfare benefits support and advocating with and on behalf of clients.
- Work flexibly across the service responding to enquiries through a range of channels.
- Work closely with clinicians, specialist nurses and other professional colleagues to raise the profile of the service, increase depth of support and achieve improved outcomes for people with Parkinson’s.
What you'll bring:
- Experience of managing and delivering individual case work, including advocating for clients and supporting people to navigate the health and social care system
- Experience and understanding of safeguarding and your role in keeping clients safe and implementing organisational policies and procedure
- Ability to be calm and use emotional intelligence in challenging casework
- Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems
- The ability to build effective working relationships with others including working within multi disciplinary teams internally and externally
You must live in the area you’re applying for in order to carry out this role.
Please apply by sending us your CV, together with supporting statements. The supporting statement should fully demonstrate how you meet all the criteria as stated in the "What you'll bring" section of the role description.
We are operating rolling recruitment for this vacancy and reviewing applications as they are received. We reserve the right to close this vacancy when we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The successful candidate will be required to:
- live in the area specified, and be able to travel freely and flexibly throughout the area and occasionally further afield without reliance on public transport
- Preferably hold a full driving licence
- provide occasional cover on Saturdays and/or Bank holidays
- provide their own broadband service with a minimum download speed of 2Mb
This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.
We are committed to working with the principles of fairness and equality. All of our applications are anonymous until the interview stage, and we welcome applications from people from all sections of the community, irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We actively encourage people with Parkinson's to apply.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We are recruiting a Data and IT Assistant apprentice to capture and measure the impact of PAPYRUS’ services and provide IT support to our team.
What you will do:
• Support the Data Manager to capture, cleanse and present data on PAPYRUS’ activities.
• Provide first line IT support to colleagues and liaise with our third party IT provider where necessary.
• Assist with the setup of equipment for new starters and keeping a log of PAPYRUS issued equipment.
• Manage PAPYRUS CRM systems to maintain data accuracy and ensure good data capture and management practices are followed.
• Prepare and share impact reports with the team.
• Support the wider team with any GDPR or Data Protection queries.
To be successful in this role you will have:
• English and Maths GCSE or equivalent grade C or above
• Previous experience providing dedicated administration support.
• Ability to deal with sensitive information with discretion and to maintain confidentiality
• Experience of working effectively within a team environment and assisting colleagues
• Excellent verbal and written communication skills including the ability to write reports.
• Competent user of Microsoft 365 systems.
Please visit the careers site for the full job description and person specification for the
role.
The apprenticeship programme is due to start in February 2025, provided by Apprentify - an industry-led apprenticeship provider. The successful candidate will learn and work on the job at PAPYRUS whilst receiving 20% off the job training from industry experts, which will be led through virtual classrooms. This course currently has a 100% pass rate.
The qualification will include:• Data Technician Level 3
Salary: £24,404 per annum (SCP 4) progressing by increments to £25,183 per annum (SCP 6)
Hours: 36 hours per week
Location: Warrington
Contract: 13-month fixed term contract with a view to be permanent after completion of apprenticeship
Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.
Closing date: 8th December 2024
We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.
PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
The client requests no contact from agencies or media sales.