Advice volunteer roles in south hampstead, greater london

The Audit, Risk and Compliance Committee (ARCC) exists to provide assurance to the Board of Trustees. Your expertise will provide insight and constructive advice on matters such as resource constraints, operational models, risk information flow, and the Museum's ability to respond to emerging risks. 

Our Vision 

We exist to: Reveal and rethink the ways we live in order to live better together.   

We are: A place to explore and debate the meaning of home – past present and future. Using collections, content and programming to spark ideas and conversation. Working in partnership to be a force for change on issues affecting the ways we live. 

Our values 

We work in ways which are: 

Bold. Be brave in trying new things, taking action and fighting for change on issues affecting the ways we live. 

Kind. Be friendly, generous and considerate in all our actions. 

Eco-Active. Embed climate action in all decision-making and support audiences to reduce impact on climate and nature. 

Equitable. Act transparently, ethically, inclusively – and allocate resources, time and care equitably to meet needs.

About Museum of the Home  

History. Museum of the Home is in Hoxton, long an area of diverse and shifting communities. We opened in 1914 as the Geffrye Museum of furniture and woodwork and, over the last 120 years, have developed a focus on domestic experience, changing our name and identity in 2019. The Museum is located in almshouses built in 1714 with a bequest from Sir Robert Geffrye, a merchant who made some of his money from investments in transatlantic slavery. We are now reassessing this legacy through our programmes and creative partnerships. 

Transformation.  In June 2021, we reopened to visitors following an £18.4 million redevelopment that nearly doubled public space - with new galleries, learning spaces, café, entrance hub and collections study room. In July 2024 we completed the first stage of the transformation of some of our famous room sets from the 1870s to the  future. Our new rooms explore everyday domestic experiences and expand representation of migration and gender identity in the UK, alongside stories of style, taste and design. Together with our visitors, we reveal diverse, thought-provoking and personal stories of home through collections, exhibitions, events, performance and debate.

Working in partnership. We work with international partners and collaborate across the UK to support original research into and responses to the meaning of home, past, present and future.

Communities. We have active programmes with local community groups, including the East and South-East Asian communities. 

Collections. We have a collection of around 40,000 objects, including our library and archives. Going forward we want to expand and diversify these collections, to represent more experiences of home and home life. 

Charitable status. We are an independent charitable company limited by guarantee set up as the Geffrye Museum Trust in 1990, registered charity number 803052, company number 2476642. 

Funding. The Department for Culture, Media and Sport (DCMS) sponsors the Trust through grant-in-aid. We supplement this from earned income, donations and sponsorship.

About the role 

The Audit, Risk and Compliance Committee (ARCC) exists to provide assurance to the Board of Trustees on Museum of the Home's financial management and the effectiveness of internal control, risk management and legal and regulatory compliance. Your expertise will provide insight and constructive advice on matters such as resource constraints, operational models, risk information flow, and the Museum's ability to respond to emerging risks. 

As a member of the ARCC you will contribute to developing and reviewing the strategic direction of the Museum. You will work closely with the Board of Trustees, members of the Museum's executive team as well as with internal and external auditors.

A significant amount of the ARCC's work focuses on financial matters, however its remit also extends across the full range of the Museum's operations and risk areas, including cyber-security, data management, regulatory compliance and Health and Safety.

The ARCC has an important role in monitoring the integrity of statutory and financial reporting and recommends the annual financial statements to the Board of Trustees each year. The Committee also has responsibility for the review of key policies, such as Whistleblowing and Fraud, Bribery and Corruption Prevention. 

Additionally, you will help ensure that Museum of the Home makes the most effective use of its resources, focusing on operational efficiency, value for money, and continuous improvement in the quality of its displays, exhibitions and programming.

This role requires a strategic thinker with experience in governance, risk management, and audit oversight. You will bring an independent perspective, helping to ensure the Museum's operations are sustainable, well-governed, and agile in addressing emerging risks. 

About you 

Are you inspired by Museum of the Home's vision to reveal and rethink the ways we live, in order to live better together? Are you passionate about the cultural sector and its ability to make a difference?

Museum of the Home is looking to appoint a trustee with the relevant skills and experience to take on the role of Chair of Audit, Risk and Compliance when the current Chair retires in January 2026.

You will have:  

An appreciation of the Museum's vision and strategic priorities, as well as the ability to offer insights on its key risks, challenges and the wider cultural and financial environment in which it operates.

The ability to contribute to the Museum's strategic direction and long-term goals.

Demonstrable skills, knowledge, and experience in areas relevant to the ARCC's work and the ability to provide a strategic and independent perspective.

Recent relevant experience of accounting and audit.

A willingness to support the Museum's organisational structure, including governance frameworks and key relationships with our sponsor (DCMS), our key stakeholders and supporters, and other organisations cultural sector.

A grasp of relevant legislation and regulatory requirements; particularly relevant will be those related to heritage/cultural, and charitable sectors.

A commitment to our values of Bold, Kind, Eco-Active and Equitable. 

Broad knowledge of the wider governmental environment, especially in areas related to financial governance, accountability, and current DCMS major policy initiatives.

A comprehensive understanding of internal controls, risk management, and charity governance, with a focus on best practices in these areas. 

Experience of working with Audit, Risk and Compliance Committees within a medium sized or large organisation in either the public, private, or non-profit sectors.

A strong interest in areas relevant to Museum of the Home's vision and mission. 

Exceptional leadership, communication and team-working skills.

We welcome applications from candidates of all backgrounds and are committed to creating an inclusive and diverse workforce. We strongly encourage individuals from all communities, including underrepresented groups to apply, as we believe that a variety of perspectives enriches our organisation and strengthens our ability to achieve our goals. 

We are particularly keen to hear from those who have: 

Audit partner experience. 

An enthusiasm to use strong audit expertise to ensure the organisation is operating within best practice and fulfilling the regulatory expectations and supporting the ambitions of the Board of Trustees.

A senior risk expert with practical experience and skill in resilience planning and risk management, in a complex, public facing environment. 

Additional information 

Time commitment 

The usual term, or length of service, for our trustees is 3 years. Trustees may serve for up to two terms.

We would normally expect trustees to prepare for and take part in 4–5 board meetings per year; each year, one of these is an awayday and lasts for 4–5 hours. Meetings are usually held in the Museum's building, with occasional onsite attendance possible. Meetings typically last 2 hours with preparation time of 1–2 hours required to read and consider written reports on progress against strategic goals and finances. 

ARCC meetings are held 4-5 times a year. Each meetings lasts 1.5 hours.

Trustees are encouraged to support Museum of the Home through attendance at events or exhibitions, but we recognise that people have different demands on their time.

Payment  

The role, as defined by the Charity Commission, is an unpaid voluntary position.

Expenses incurred taking part in Board business, such as travel, caring or support costs, may be reimbursed or met directly by the Museum of the Home. 

Access 

Many areas of the Museum are fully accessible. However, due to the original building’s Grade I listed status, some sections are not accessible to all. Please do get in touch to discuss requirements, both as part of the recruitment process and in relation to the role as trustee.

Benefits  

The role provides opportunities for the further development of a wide range of governance skills. 

Board members also gain experience of, and can develop networks in, the heritage and cultural sectors and beyond.

We provide in-house induction for new trustees, which can be tailored to meet individual needs.

We are looking for a passionate individual with skills and expertise in Finance/Treasury.

We will welcome applications from anyone who is keen to transform lives and join us on this exciting journey with us. You don’t need prior experience of sitting on a Board, a dance background or specific qualifications to become a Trustee. What matters most is your passion for supporting people with learning disabilities, your commitment to building a more equitable society and your willingness to contribute to our work, our vision and our future success.

Trustees play a crucial role in shaping what we do, helping us stay clear on our purpose and offering ideas that guide our organisation as we grow. We’re looking for Trustees who can bring fresh perspectives and valuable insights from their lived and professional experiences. We want our Board to reflect the diversity of our work, our participants, and our supporters.

We are based in Lancashire, with national and international reach, and we welcome applications for remote Trustees. We currently have Trustees based in Portugal and the Netherlands.

The role of Trustee is a volunteer role and is not accompanied by any financial remuneration, although reasonable expenses for travel may be claimed.

The role requires attendance & contribution at the Annual General Meeting (AGM) and four Board meetings per year (plus any required preparation and pre-reading). Quarterly Board Meetings take place mostly online and periodically in person at a North West location.

There will also be potential additional engagement in strategy work and sub working groups throughout the year and occasional representation of the charity at various events with key stakeholders.

Board Member / Trustee

Reimbursement: £0 (reasonable expenses paid)

Location: Regular attendance at Board and Committee meetings in Central London or Cheam, Surrey.

Duration: initial 3-year term with option to extend.

At the Charity for Civil Servants, we can’t always prevent the tricky, stressful, sad stuff from happening. But when it does happen, we help current, former and retired civil servants get the best support.

Would you like to join us as a member of our Board of Trustees as we embark on the next phase of our strategy to ensure we can be there when people need us the most?

This is an exciting time for our organisation – we are growing and our ambition is to grow faster over the coming 5 years. This role will support a Charity that is working to embed itself back into the heart of the UK Civil Service.

As one of our Trustees, you will be responsible for ensuring that our strategic focus and ambition enable us to fulfil our mission. You will also work with our Chief Executive and Executive team to shape and monitor our impact.

For this round of recruitment, we are looking for candidates with expertise in Charity Fundraising; Communications and Marketing; Finance and investments; or Digital & Technology.

To apply, please submit your CV and a covering letter that states why you are interested in becoming a Trustee for our Charity. The closing date for applications is 11.59pm on 25 May 2025. Informal interviews will be held on 16 June. Please let us know in your covering letter if that date would be difficult for you.

The Charity for Civil Servants are committed to building and developing a Trustee board which reflects the diversity of the civil service community that we support. We seek to ensure all applications are treated fairly, with respect and without bias and we encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.

Are you an experienced HR professional looking to make a meaningful impact? We are seeking a dedicated and efficient Human Resources Manager to support our charity in developing and managing our HR strategy, policies and processes.

About Us

Emerge Worldwide's work involves raising awareness surrounding some of the key issues that lead to sexual exploitation and sex trafficking, and its destructive consequences. The work focuses on prevention of the issues, victim identification and support through advocacy, public support and empowerment of communities.

We make an impactful difference in the lives of children, young people, women and professionals as well as organisations and businesses through education and support. There has been a 10% increase in sexual exploitation and sex trafficking against children, and 99% of victims in the commercial sex industry are female. 

How you can help

It is a great opening to gain valuable experience in the human trafficking sector through Emerge Worldwide. As HR Manager, you will crucially ensure ethical, professional and effective management of volunteers and staff is maintained.

The positive impact of the HR Manager role ensures that the organisation can better serve its mission to combat sexual exploitation and sex trafficking.

What are we looking for?

We are looking for an individual with the passion and drive for Human Resources, who will play a key role in shaping our HR policies, supporting our team, and ensuring a positive and effective work environment.

Key Responsibilities

• Oversee recruitment, onboarding, and retention of volunteers and staff
• Develop HR policies and procedures aligned with best practices
• Manage performance management and Development
• Provide guidance on employment law and HR compliance
• Foster a positive and productive organisational culture
• Deliver on training and development initiatives

Who We’re Looking For

• Proven HR experience (manager level desirable)
• Knowledge of HR policies, employment law, and best practices
• Strong interpersonal and communication skills
• Ability to work independently and as part of a team
• Passion for charitable work and making a difference in people’s lives for a great cause

Time Commitment

Up to 5 hours per week

What you will gain:

• Make a real difference in people’s lives and gain valuable experience in a charitable organisation
• Be part of bringing positive change to women & girls lives, and our communities
• Work with a passionate and supportive team
• Utilise your HR experience and skills in an organisation advocating for a great cause

We are a welcoming team, dedicated to creating a positive and engaging volunteer experience where you’ll feel valued, inspired, and empowered to bring your ideas to life.

If you're interested in using your HR skills for a great mission, we'd love to hear from you!

Before you apply

The recruitment process includes an interview, and we will request references and a DBS on successful appointment.

You can make a difference…Age UK Wandsworth is a small, local, independent charity that has been working with older people in the area since 1963. We rely on your support to keep serving the older residents with in the Wandsworth community. We have a dedicated team of experienced staff and a large network of dedicated local volunteers. Our aim is to enable everyone to age well in Wandsworth. We would love your help to be able to continue to support older Wandsworth residents

Joining our amazing team of volunteers is a fantastic way to give back to the community by providing company and support to an older person in your area.

About the role 

You will be volunteering alongside our Community Engagement team, where activities will change and adapt based on client feedback and their evolving needs. Volunteers will help to facilitate activities and events across the borough, including but not limited to our digital inclusion drop-in sessions, coffee mornings, LGBTQ+ group and future activities which will include a gardening club and walking group. Most of our activities run for an hour or two, and we require volunteers to commit to attending at least one session a month. 

About the service 

Various opportunities are available based on our event schedule, which runs weekdays between the hours of 9am-4pm for 1–2 hours..

What will make you a great fit for this role?

• Friendly
• Patient
• Great listening skills

Introduction

Do you care about the future of the countryside in North and East Yorkshire?  Do you have skills and experience in supporter development/fundraising that you could bring to our work?  CPRE North and East Yorkshire are looking for a Trustee and Supporter Development Lead to contribute to our important work protecting our beautiful local countryside and green spaces.

Who we are

CPRE campaigns nationally and locally for positive solutions which safeguard the long-term future of our precious countryside. At national level, the charity produces in-depth research and sound arguments to press government, Parliament and other decision-makers to support our countryside, be it national landscapes or simply much loved local green spaces, through policies which ensure:

- The right development in the right place

- Active support to improve biodiversity and 

- Countryside protection from climate change impacts and contribution to climate change solutions.

Here in North and East Yorkshire, the largest of the CPRE regions (6,900 square miles!), we have a successful track record of enabling residents and community groups to help shape development in ways that enrich the countryside around them. We also use our planning expertise to proactively campaign for local authority planning policies that safeguard and enhance our beautiful and varied landscapes.

The role

Our small but energetic team of volunteer Trustees enable people to protect the countryside they love and enjoy the benefits it brings wherever they live.  But with your support we can do even more! 

In joining us as a Trustee on the Board you’ll have a general role in developing the charity in line with our strategy and, together with other Trustees, ensuring compliance with Charity Commission and other legal and governance regulations.  However additionally as our Lead for Supporter Development you will use your specialist knowledge to inform and guide the Trustee Board in this area and coordinate and drive forward related activities to meet agreed aims.   As part of this remit, you will also oversee the recruitment of a Communications and Supporter Care Officer (a brand new role) and have ongoing responsibility for communicating organisational requirements and providing feedback to the individual once engaged.

+Trustees initially serve a three-year term and may serve up to six years in total. 

What we need and what’s in it for you

You don’t need to have prior Trustee experience but we are looking for applicants with manager/senior level expertise in Supporter Development/Fundraising.  By volunteering with us you’ll be using what you know to help find positive solutions for the major issues facing the countryside and the environment as well as being part of a group of people who share your passion for the countryside.  Our friendly team will provide you with initial training and support to develop in your role. You’ll gain valuable skills and experience in charity governance and leadership.  Further information on role responsibilities and our skill requirements are provided in the supplementary documents available on our application website CPRENEY. 

Introduction

Do you care about the future of the countryside in North and East Yorkshire?  Do you have skills and experience in in policy development in or for Local Authorities that you could bring to our work?  CPRE North and East Yorkshire are looking for a Trustee and Local Authority Communications Lead to contribute to our important work protecting our beautiful local countryside and green spaces.

Who we are

CPRE campaigns nationally and locally for positive solutions which safeguard the long-term future of our precious countryside which is facing multiple threats. At national level, the charity produces in-depth research and sound arguments to press government, Parliament and other decision-makers to support our countryside, be it national landscapes or simply much loved local green spaces, through policies which ensure:

- The right development in the right place

- Active support to improve biodiversity and 

- Countryside protection from climate change impacts and contribution to climate change solutions.

Here in North and East Yorkshire, the largest of the CPRE regions (6,900 square miles!), we have a successful track record of enabling residents and community groups to help shape development in ways that enrich the countryside around them. We also use our planning expertise to proactively campaign for local authority planning policies that safeguard and enhance our beautiful and varied landscapes.

The role

Our small but energetic team of volunteer Trustees enable people to protect the countryside they love and enjoy the benefits it brings wherever they live.  But with your support we can do even more! 

In joining us as a Trustee on the Board you’ll have a general role in developing the charity in line with our strategy and, together with other Trustees, ensuring compliance with Charity Commission and other legal and governance regulations.  However additionally as our Lead for Local Authority Communications you will use your particular  knowledge of policy development in this arena to inform and guide the Trustee Board on Local Authority campaigning and coordinate and drive forward related activities to meet agreed aims.   

+Trustees initially serve a three-year term and may serve up to six years in total. 

What we need and what’s in it for you

You don’t need to have prior Trustee experience but we are looking for applicants with manager/senior level experience in policy development in Local Authorities and/or as policy advisor to Local Authorities. By volunteering with us you’ll be using what you know  to help find positive solutions for the major issues facing the countryside and the environment as well as being part of a group of people who share your passion for the countryside.  Our friendly team will provide you with initial training and support to develop in your role. You’ll gain valuable skills and experience in charity governance and leadership.  Further information on role responsibilities and our skill requirements are provided in the supplementary documents available on our application website, CPRENEY.

The Role

The People and Culture (P&C) Committee is responsible to the Board of Trustees for oversight of the People and Culture Strategy and its effective implementation, including the Equity, Diversity and Inclusion agenda. The scope of the P&C Committee includes HQ volunteers as well as the staff workforce.  It sets and reviews the salary of executive management; oversees the annual cost of living review, is focused on developing the right working culture for the organisation and scrutinises and approves HR policies. 

The role of an Independent Member is to provide the People and Culture Committee with advice, guidance and scrutiny to assist the Committee in making key decisions.

Main Responsibilities 

Along with other members of the Committee:

• Review the People & Culture Strategy which supports the organisational strategy and recommend it to the Board 
• Act as advisor to ensure Equity, Diversity and Inclusion considerations for staff and HQ volunteers underpin the objectives within the People & Culture strategy 
• Conduct high level monitoring and oversight of the achievement of objectives within the People & Culture strategy
• Oversee the HR function to assure that we are legally compliant, effective and responsive to the needs of the organisation and its people
• Ensure that the culture of the organisation is appropriate to achieve its objectives and support its values  
• Monitor HR key performance indicators to assure the Committee and the Board that the Scouts is a good employer
• Ensure that robust and suitable HR policies and procedures are in place, that ensure fairness, equality and best practice in the management of staff, including an effective Reward Policy to underpin the successful recruitment and retention of staff
• Recommend to the Board the annual staff pay award 
• Ensure the effective recruitment of ELT members via the Chair of the Committee 
• Approve remuneration for ELT (with the exception of the Chief Executive whose remuneration is determined by the Board) 
• Ensure an effective performance management policy and appraisal process is in place for ELT 
• Assure itself that staff/volunteer relationships are effective 
• Oversee the wellbeing of our people, working in collaboration with the HQ Health, Safety and Welfare Committee.

The person

Candidates should:

• Have a strong track record of achievement, especially in the area of Reward and Recognition
• Have experience of contributing to, supporting and or/leading HR policy formulation and culture setting across a large organisation or movement
• Have experience of designing and managing pay, benefits and non-financial incentives to motivate people
• Have a breadth of vision and a grasp of governance issues alongside an eye for detail
• Have unquestioned integrity, effective communications skills and experience of high-level discussion
• Have an understanding and commitment to The Scout Association’s evolving strategic plan and vision
• Be able to digest and act upon large amounts of written material, and have the ability to consider and constructively challenge the performance, strategy and objectives of The Scout Association
• Have experience of the Scout Movement and, ideally, the role of HQ volunteers
• Have experience of working at, or volunteering with, a charitable organisation
   

Time Commitment

For this role, the appointed candidate should expect to spend the equivalent of a day per quarter on The Scout Association’s work after the induction phase. This is based on preparation for and attendance at the scheduled People and Culture Committee meetings (three in each year, generally two meetings online and one face to face in London)

Appointment term 

Appointments are typically for an initial three-year term, with the possibility of a further term of three years subject to a satisfactory appraisal.

Remuneration and expenses 

In common with other registered charities, there is no remuneration directly associated with the role, although the Association will reimburse fully for all reasonable and properly documented expenses incurred in performing duties in accordance with the Association’s Expenses Policy.

Safeguarding rules – Yellow Card

We are a youth organisation who takes safeguarding seriously.  The post holder agrees to comply at all times with the safeguarding rules as set out on TSA’s yellow card. This is shared with young people and carers, as well as employees, so everyone knows our rules of engagement. In order to comply, stringent vetting procedures take place including checking against an internal database to assess suitability and also Basic/Enhanced DBS checks as required.

GDPR and Data Protection

The post holder hereby agrees not to disclose any confidential or sensitive information to a third party or outside organisation except where required to do so by law and to adhere to our Data Protection and GDPR policies.

Health and Safety

The post holder agrees to abide by TSA’s Health and Safety principles and code of conduct and to take all reasonable steps to ensure both their own safety in the workplace as well as that of their colleagues.

Equal Opportunities

The post holder agrees to promote and uphold the principles of equal opportunities in accordance with TSA’s Equal Opportunities Statement and all related policies.

How to apply 

If you are interested in the position and would like to apply, please send your CV and supporting statement outlining your suitability for the role.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role

You don’t need to be a healthcare expert or have all the answers.

You just need to be a good listener, show up with kindness, and be willing to offer your time.

Marie Curie is looking for caring, everyday people to join our Community Companion team. You’ll be part of something truly meaningful - offering support to people in their final stages of life, and to the loved ones around them.

What’s a Community Companion?

Being there for someone when it matters most. This might be visiting someone in their home, offering a chat and a cup of tea, swapping stories and talking about what's happening locally, or just being a calm presence.

You will never be asked to do anything you’re uncomfortable with and you will receive training and support from the Marie Curie team to support you in your Companion role. You’ll also meet a team of like-minded volunteers who are all in it for the same reason: to help others and feel connected to something bigger.

What Will You Actually Do?

• Provide emotional comfort and conversation - just being present matters.
• Share helpful information or point people to local services or resources available.
• Support family members or carers, before and after bereavement.
• Help people express their wishes for care, in their own words.
• Be a calm, steady presence in what can feel like a chaotic time.

No Medical Background Needed - Just These Qualities:

• You’re friendly, patient, and a good listener
• You’re open-minded and non-judgmental
• You’re emotionally mature and can handle sensitive topics
• You’re reliable and can commit 3 hours each week
• You’re comfortable using email and completing a short report each visit

What You’ll Get in Return:

• A sense of real purpose and the chance to make a lasting difference
• A welcoming volunteer team and a strong support network
• Ongoing training, development, and guidance
• Recognition and appreciation for the time you give
• Out-of-pocket expenses covered

Whether you’re looking to give back, build experience, or just connect with others in a more meaningful way - this is an opportunity to do something truly rewarding.

Ready to Find Out More?

Fill out our application form and we will invite you for an informal chat (online, over the phone or in-person), and walk you through the next 

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

The HMSA is a small and dynamic charity that helps those living with hypermobility syndromes (and carers and families) to be independent and live well. We also provide education for professionals in social care, health, teaching and local authority employees. We have big plans to expand our offer to our members and professionals, as well as raise the profile of the charity and hypermobility syndromes.  We are seeking to appoint up to 2 new trustees.  Recognising that most people with these conditions present and are supported in primary care, we are particularly keen to recruit someone with a background in Primary Care to help us develop our plans. We are also interested to hear from anyone with experience of strengthening social media channels and comms, especially within a small charity setting.

 The Trustee role involves:

•  Preparing for and attending quarterly board meetings – 2 hours in the evening or a half day on a Saturday (half online/half in person if possible). The in person meetings are likely to be in central London.
• Providing support/guidance to the other Trustees, the CEO as well as staff/volunteer team. This may include small group working in between Board meetings.
• You may also be asked to participate in sub-committees as required.
• Developing and supporting our Clinical Advisory Group and/or Comms work
• Promoting the HMSA to primary care and other health and social care professionals or other relevant external audiences.

​In addition, there may-be other events such as volunteer/staff/member meetings or conferences that would be useful to have Trustee support

Aspens are looking for trustees to join us on the next exciting part of our journey. We'd love to hear from you if you have accountancy, social care, business development or fundraising experience.

What will you be doing?

Are you passionate about making a real difference in the lives of people with learning disabilities and autism? Do you have the skills, experience, and dedication to help guide a forward-thinking charity? If so, we’d love to hear from you!

About Aspens CharitiesAt Aspens we provide high quality care and support to people on the autism spectrum and with learning disabilities; and their families; meeting their needs and aspirations and empowering them to learn and grow through an integrated network of services across the South-East.

Why Become a Trustee?As a Trustee, you will play a vital role in overseeing the governance and strategic direction of Aspens Charities. You will work alongside a committed Board to ensure our services remain impactful, sustainable, and aligned with our core values.

Your Responsibilities:

• Provide strategic leadership, ensuring Aspens meets its charitable objectives.
• Oversee financial management, risk assessment, and compliance with legal and regulatory standards.
• Support and challenge the Executive Team to drive excellence in service delivery.
• Act as an ambassador for Aspens, promoting our work and values.
• Attend Board meetings and contribute to key strategic decisions.

What We’re Looking For:We welcome applications from individuals with diverse professional backgrounds. Key attributes include:

• A strong commitment to the aims and values of Aspens Charities.
• Strategic thinking and decision-making abilities.
• Willingness to dedicate time to Board meetings and governance activities.
• Integrity, good judgment, and the ability to work collaboratively.

We are particularly interested in candidates with expertise in:

• Accountancy
• Health & Social Care sector knowledge
• Fundraising and business development

Time Commitment & LocationThis is a voluntary, unpaid role with reasonable expenses covered. The Board meets approximately three times a year, with 3 committee meetings and occasional additional meetings or events. Meetings are held in person and virtually.

What are we looking for?

• Commitment to the goals and aims of the charity. 
• Dedication to the role and a willingness to devote the required time. 
• The ability to make good independent judgements. 
• Being able to think creatively. 
• Understanding the importance of carrying out required legal duties. 
• Proven strategic abilities that can be used to create effective plans. 
• Strength of character coupled with the ability to voice concerns and opinions.
• Proven experience working as a member of successful teams. 
• Integrity and objectivity which can be applied to all aspects of the role.

Experience of either accountancy or fundraising / income generation. 

What difference will you make?

As a Trustee, your leadership will directly shape the future of Aspens Charities and the lives of the people we support. You will help:

• Improve Quality of Care – Ensuring individuals with learning disabilities and autism receive the best possible support.
• Drive Strategic Growth – Expanding and developing services to reach more people in need.
• Ensure Financial Sustainability – Overseeing resources to secure long-term impact.
• Strengthen Governance – Upholding transparency, compliance, and ethical leadership.

Your expertise will make a lasting difference, creating a more inclusive society where everyone can thrive.

Trustee – Board of Trustees

We are looking for one person, who will join the other fourteen Trustees who make up the Board of Trustees for The Passage.

We would be particularly interested in someone with knowledge and experience of the creative industries to add to the wide range of skills and capabilities that the Board possesses.

Location: Westminster, London

Remuneration: This is an unpaid voluntary role, however reasonable expenses may be reimbursed

Time Commitment: Four board meetings per year (with each meeting lasting around two and a half hours). Plus, attendance of occasional events and meetings with key stakeholders

Report To: Chair of Board of Trustees

Closing Date: Rolling advert

Interview Date: TBC, held in London (SW1P).

About the role

Are you passionate about ending homelessness?

Trustees are responsible for giving direction to The Passage and ensuring it meets its objectives effectively.

They are concerned with the policy, strategy and monitoring of the organisation; day-to-day management is delegated to paid professional staff who report to the Board of Trustees.

Trustees are appointed initially for a period of 3 years and can be re-appointed for 2 further periods of 3 years, up to 9 years.

What you will be doing

Principle responsibilities:

The formal duties of the Board of Trustees collectively are to:

• Ensure that The Passage complies with its Memorandum and Articles of Association, charity law, company law and any other relevant legislation or regulations.
• Ensure that The Passage pursues its charitable objects as defined in its memorandum of
  association.
• Ensure The Passage applies its resources exclusively in pursuance of its objects.
• Give clear strategic direction to the organisation, setting overall policy, defining goals, setting targets and evaluating performance against agreed targets.
• Safeguard the good name and the values of The Passage.
• Ensure the effective and efficient administration of The Passage.
• Ensure the financial stability of The Passage.
• Protect and manage the property of The Passage and to ensure the proper investment of its funds.
• Appoint the Chief Executive, monitor their performance and determine their remuneration.
• Act at all times in the best interests of The Passage, and declare any conflicts of interest.

In addition to the above statutory duties, all Trustees should use any specific knowledge or experience they have to help the Board of Trustees reach sound decisions. This will involve focusing on key issues and providing advice and guidance requested by the Board on issues and initiatives relevant to the area of Passage Housing Services work in which the Trustee has special expertise.

Expectations

In order to fulfill the role of Trustees effectively, all Trustees are expected to:

• Attend Board meetings, currently held quarterly.
• Attend and participate in the Board’s annual strategic planning day held on a weekday (usually off-site).
• Visit The Passage from time to time to build an awareness of the work and develop an understanding of the needs of the different teams.
• Occasionally attend functions on behalf of The Passage, liaise with other Trustees and the Senior Executive Team in between Board meetings.
• Read Board papers in advance of meetings and come prepared to discuss key points arising from those papers.
• Complete the trustee induction process.
• As part of the Board’s ongoing Development Process participate in a one-to-one annual review with the chairman.

Essential

• An understanding of and commitment to The Passage’s vision, mission and values, including stakeholder engagement and diversity.
• Empathy with the essential principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.
• The ability to think strategically and creatively, with an ability to anticipate issues and risks, and to identify opportunities.
• The ability to use good independent judgement and to challenge appropriately as a “critical friend”.
• The ability to work effectively as a member of a team in order to reach timely decisions. This includes being able to speak openly in discussion, whilst listening and respecting the views of others.
• Understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship.
• Willingness to devote the necessary time and effort to the role.
• The ability to act as an ambassador for the Passage, to champion its mission and promote its reputation and image, and to establish useful contacts.
• Experience in any range of skills needed to run and govern a housing association, including finance, supported housing, RSH expertise (non-exhaustive list).
• Legal expertise, especially in the areas of commercial property arrangements.
• Excellent networking with other members of relevant sectors, and influencing and communicating skills.
• Demonstrable success in a private, charitable or public sector organisation.

Desired

• Good understanding of charity and/or social housing sector.
• A good knowledge of relevant general legislation and statutory requirements, including charity law, employment law and/or health and safety law.
• Experience of successfully dealing with strategic issues and involvement in longer term planning.
• We believe that achieving long-lasting social impact starts with having our Board and Management Teams reflect the diverse community we serve. Enhancing Board diversity is essential to our core values as an organization. It not only makes us more effective and capable of making better decisions but is also crucial for the successful delivery of our mission.
  • We are therefore, actively encouraging applications from individuals who are Black or from minoritized ethnic backgrounds, disabled, LGBTQ+, and those with varying levels of educational attainment.
  • We particularly welcome applications from younger individuals aged 18 to 30 and are also keen to hear from candidates with a background or advanced knowledge in relevant fields.

Treasurer (Trustee) - CPRE Oxfordshire

We’re passionate about making the countryside in Oxfordshire a better place for everyone to enjoy. Our vibrant team of volunteers inspire people to care for the countryside and enjoy the benefits it brings wherever they live.

With your support we can do even more! As treasurer you’ll have an essential role in planning and accounting for our finances to ensure the long-term sustainability of our charity you will also be a member of the CPRE Oxfordshire’s Board of Trustees.

Our friendly team will provide you with training and support to develop in your role. You’ll gain valuable skills and experience in the financial management of a charity.

Why we want you:

By volunteering with us you’ll be helping to find positive solutions for the issues facing the countryside and the environment. By applying your skills and experience you can make a real difference and be a central part of a friendly and passionate charity.

As treasurer you’ll ensure our financial affairs are conducted within legal requirements and good practice. You’ll work closely with the team to oversee the financial sustainability and development of our charity.

We’re ideally looking for volunteers with experience in financial management and a passion for environmental and countryside issues.

As a guide, we anticipate this voluntary role will take 3-4 hours per week. The Board of Trustees meets 3 times a year plus an AGM (normally a Saturday in June/July). There are 3 additional Operational management meetings a year that you would be required to attend.

What you will be doing:

· Keeping accurate records of income and expenditure in line with legal regulation.

· ​ Helping us to set an annual budget and periodically produce an updated rolling five yearly financial plan which will help assess the future viability of the charity

· Regularly reviewing the reserves policy considering the latest Charity Commission guidance, seek approval from trustees for any amendments

· Providing advice to trustees on investments when the level of reserves exceeds 12 months of expenditure considering latest Charity Commission guidance

· Being a signatory for cheque payments, reimbursing invoices, paying monthly staff salaries and expenses

·  Preparing financial reports and appoint auditors annually to independently audit and inspect the accounts

· Ensuring that the final accounts are produced in accordance with the Charities Statement of Recommended Practice (SORP) and that funds are correctly identified. The chair's annual report must be in accordance with SORP

· Working with the charity’s secretary ensure that the approved annual and audited accounts are presented to Companies House on time

· Summarising a set of accounts to be presented at the AGM. 

·  Leading the annual review of finance policies and procedures advising trustees of any changes

· Acting as the lead contact for both the charity’s bank and CCLA Investment Management Limited.  Ensure that the mandates for both organisations reflect the latest finance procedures

· Regularly review cash flow and ensure that funds are available in the current bank account to meet day to day activities

·  Updating National CPRE about our charity finances

· Assisting with funding applications and accounting for external funding

· Where relevant, ensuring employment regulations are met e.g. staff salaries, pensions.  Advise chair and seek approval from trustees on the annual pay award for staff

·  Safeguarding the good name and values of our charity

· We ask that a treasurer is willing to become a trustee of the charity and a member of CPRE

The skills you need:

· A commitment to CPRE policies, brand, campaigns and initiatives

·  Ability to keep accurate records and confidence in handling finances

·  Experience of setting and managing budgets

· Experience in financial software and spread sheets

· Experience of forward planning income and expenditure

· Be able to provide financial updates and present information in an understandable way

· Access to a computer and the internet at home

· Be able to commit to volunteering regularly to suit your availability including attendance at meetings

· Happy carrying out tasks independently and as part of a team

· Good written and verbal communication skills

What's in it for you:

· Use your skills and experience to contribute to the success of our charity and make a positive difference to the countryside

· Meet like-minded people and enjoy being part of a team, there will be opportunities to get involved with social events and workshops locally

· Enhance your CV by developing new skills and gaining valuable experience

· We’ll give you a reference for your future work or volunteering

· The opportunity to attend a volunteer induction day hosted by CPRE’s national office

· The role is voluntary although we will pay out-of-pocket travel expenses