Advice Team Manager Jobs in Central London, Greater London

We are looking for an exceptional Finance & Operations Director, for an interim one-year period, to help us ensure that all aspects of the charity and the Centre run smoothly and efficiently, and to provide effective financial management.

We are based at our beautiful Grade 2 listed building in Southwark. Our Centre houses an amazing collection of 25,000 children’s books as well as being a training and event centre for teachers, publishers and everyone else who works with children’s literature and cares about children’s literacy. We have a friendly, talented and committed team working both from the Centre and remotely. The post holder would be required to work at our Centre at least one day per week but may work remotely for the remainder of their hours.

As we are currently undergoing a restructure of the team, we will consider most models of part-time hours, from 2 to 4 days per week, year-round or term-time only. On application, please detail your availability and preferences for working between 15 and 30 hours per week.

Reporting to our Chief Executive, our Director of Finance and Operations (DFO) will:

· Lead in the production of financial planning, reporting, monitoring and forecasting that assists in making sound financial management and strategic decisions. 

· Oversee the management of CLPE finances prudently to deliver excellent service within budget. 

· Act as the Company Secretary ensuring the charity’s compliance with the requirements of Companies House and the Charity Commission.

The person we are looking for will have:

· a formal accountancy qualification (ACA/ACCA/CIMA)

· amazing organisational skills and the ability to work and manage others under pressure

· excellent attention to detail and a commitment to evolving systems and processes that make everything more efficient

· the ability to liaise and communicate effectively with a wide range of people within and outside of the organisation

· knowledge of building management is desirable

· a willingness to engage, negotiate and hold suppliers accountable for quality service provision

A generous holiday allowance is provided - 30 days a year for a full time plus Bank Holidays and closure between Christmas and New Year.

If you are interested in being part of our team and taking on this key role, we’d love to hear from you. We are scheduling interviews as applications are received. Don’t miss your opportunity, apply now with your CV and a statement detailing how your skills and experience meet the requirements of the role.

Great support has a substantial impact on small environmental charities and the people they benefit. This role will see you support an established, enjoyable, professional development programme for city farms, community gardens and care farms. In London you'll focus on training and showcase events, and nationwide you'll lead on helping organisations achieve the Green Care Quality Mark. The role will suit someone creative, methodical and comfortable with people. The role involves getting out and about, but most of the work is office work. This role does not include any practical gardening or farming activities.

Hours: Full time days (37.5 hours) per week. Or four days a week (30 hours) if preferred.

Salary: Starting salary of £31,580 including London Weighting.

Pension: 5% of salary for standard contracted hours after successful completion of a 3-month probation period.

Holiday:  33 days annual leave per year including bank holidays.

Contract: 12 months, subject to passing the three-month probation period. Possibility of an extension.

Location: Option to be based at a shared office space or to work from home. Frequent London travel. The person needs to live in London or be able to travel in regularly.   

Manager:  London Learning and Development Manager 

Start date: December or January with a paid day of training in December.

There are three elements to the role:

a) London Development - 3 days a week -
To support the delivery and co-ordination of a programme of targeted training and capacity-building for city farms and community gardens in London to improve their long-term viability, thereby contributing to the sustainability of vibrant local communities throughout the capital. This is a well-established, popular enjoyable programme and you would work closely with the London Development Manager, and SF&Gs members. Annual outputs include:  

· Training days designed and delivered by SF&G members

· Networking tours of community growing spaces

· Showcase events including the London Harvest Festival

b) Green Care Quality Mark (GCQM) Administration - 1.5 days a week
To support the UK-Wide GCQM programme liaising with our panel of Assessors, assigning applications for review and inputting data into our ‘Civi’ CRM.

The programme helps green care practitioners such as care farms demonstrate to clients, funders, commissioners, referrers and volunteers that they operate a safe, professional and caring place to be. 

The post holder will be responsible for administration and promotion of the GCQM, and supported by managers to retain participants of the scheme, attract new enrolments, and increase the associated earned income for SF&G.

c) SF&G Membership Support.
A half day a week will be dedicated to supporting SF&Gs UK- wide membership programme through social media, newsletters and database management.

Ideally the employee would work on both the London programme and the Green Care Quality Mark. If you are only interested in one of these, please get in touch. 

Recruitment Process:

Social Farms & Gardens is an equal opportunities employer that understands that the best employees may not always be the best at job applications or interviews.  We try to make our recruitment processes relatively stress-free.

You do not have to meet all elements of the Person Specification to be considered for the role.

We do not ask for any formal qualifications as not everyone thrives in a school setting.

We would like you to submit these three documents by email:  

•  A CV
• A Personal Statement giving specific examples of your experience for each element of the Person Specification.
• A cover page with personal details
• And complete an Equal Opportunities form, online

We will invite 4 – 8 candidates to an interview. We will provide all questions and tasks in advance. If interviews are really stressful for you, please let us know.

We then offer a paid trial day to the candidate that we would like to offer the role to. This is to make sure the candidate has a good idea of the kind of work involved, and the working environment.

We look forward to hearing from you.

We are recruiting 2 roles, 1 will be based at the Royal London Hospital and 1 will be based at the Homerton Hospital.

As a Carers Hospital Support Co-Ordinator, you will play a pivotal role in identifying and supporting carers who’s relative, friend or neighbour is in hospital or receiving treatment at either the Royal London Hospital or the Homerton Hospital. You will be responsible for coordinating vital services, offering guidance, and creating a supportive environment to help carers cope with the challenges they may face whilst their cared-for is in hospital. 

Responsibilities: 

• Identification and Support: Proactively identify carers of patients admitted to, either the Royal London Hospital in Whitechapel or the Homerton Hospital in Hackney, and provide them with tailored support, ensuring their well-being is prioritised. 

• Information and Guidance: Offer information about available hospital resources, support services, and community networks to assist carers effectively. 

• Communication Liaison: Facilitate communication between clinical staff and carers, ensuring they are kept informed about the patient's condition, treatment plan, and discharge process. 

• Emotional Support: Provide compassionate emotional support to carers, listening to their concerns and offering a caring presence during difficult times. 

• Training and Education: Organise workshops and peer support groups to equip carers with essential skills for their caregiving role. 

• Advocacy: Advocate for carers' needs and rights within the hospital setting, ensuring their voices are heard and respected. 

Are you passionate about helping people affected by gambling?

Are you an experienced team leader with good coaching/mentoring skills?

This is an excellent opportunity to consider your next career move as a Helpline Team Leader at GamCare.

About GamCare

Founded in 1997, GamCare is one of the leading providers of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.

The role

You will oversee the efficient and effective delivery of our helpline services across various teams, where you will manage and support staff with handling complex cases, whilst maintaining high standards of safeguarding and service delivery.

Your primary responsibility will be to lead day-to-day operations and ensure our services provide accurate information, appropriate advice, and comprehensive support to individuals affected by gambling.

Team Leaders work collaboratively across the Remote Support Services function, and assist managers in recruitment, team building and new initiatives to support GamCare’s ambitious strategy and increase in remote service availability.

Unlike a standard team leader role, this position requires you to work on a short-term rota, which will regularly change to adapt to the dynamic needs of the service, including covering different shifts and responding to urgent demands.

This flexibility is crucial to ensure we provide continuous coverage and support to those affected by gambling harm.

About You

A proactive attitude, strong communication skills, and the ability to adapt to changing service demands is essential.

Experience in safeguarding practices and managing different communication channels is equally important.

You will also need excellent communication skills and the ability to provide constructive feedback.

Experience of working with vulnerable people is also essential.

Benefits You Can Enjoy

• 33 days basic annual leave entitlement per annum including bank holidays which increases with service
• A generous pension scheme - we contribute 6% and you contribute 2%.
• Discretionary company sick pay from day one of service.
• Employee assistance programme – 24-hour support

For further details and to apply please click the apply button.

Closing date for applications: Friday 22nd November 2024.

Interviews will take place online via Teams: w/c Monday 2nd December 2024.

GamCare is committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.

GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.

Veterans Outreach Support (VOS) is an award-winning charity that offers welfare, wellbeing and mental health support and services to veterans of the UK Armed Forces and Merchant Navy in Portsmouth, Hampshire, and the Isle of Wight. They provide a Drop-In model of support, a welfare advice service, a range of peer-supported wellbeing activities and social groups, and access to psychology, psychiatry, and therapy services.

VOS has secured additional funding from the Armed Forces Covenant Fund Trust to continue the work of the Thrive Together programme (formerly VPPP) in the South East, which is designed to bring together a network of veterans’ support agencies that will take an informed approach across the South East region to ensure that there are connected pathways, which work well for veterans; that there are safe places for veterans to go, which connect into these pathways; and that volunteers and staff who support veterans have access to training and work closely with other organisations within veterans’ mental health pathways.

The Families and Carers Project Manager will work with the Thrive Together Portfolio Manager, Partners, and members of the VOS core team to explore the challenges of reaching out to families and carers of veterans, many of whom may be unaware that they are entitled to support and to make recommendations as to how this might be improved.

The successful candidate will be able to demonstrate:

• Experience in identifying, planning, executing, and evaluating pilot projects, research groups, focus groups, community workshops, including managing project timelines and budgets.
• Experience of preparing reports and recommendations based on evaluation and feedback, including developing metrics to assess the effectiveness of services and collecting feedback for continuous improvement.
• Familiarity with engaging diverse communities, assessing and understanding their needs, and building relationships.
• Ability to lead discussions and encourage participation from group members.

We are seeking an organised and effective communicator, with strong active listening skills. You will be able to work with a range of people, with a cultural awareness and sensitivity to the differences that may affect collaboration. You will be analytical with the capacity to understand information and draw actionable insights from the discussions, empathetic in approach and able to identify the specific needs and preferences of families and carers.

For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Location: Homebased / hybrid / within easy commute of Portsmouth and the South East. Some attendance at VOS headquarters will be required (Royal Maritime Club and Hotel, Portsmouth). Regional travel will be required, which will be funded by the Thrive Together programme.

Hours: Full time - 37.5 hours per week

Closing date: 24th November 2024.Applications are being reviewed by Charisma on a rolling basis, so please apply without delay to avoid disappointment.

Interviews with VOS will take place Wednesday 27th and Thursday 28th November.

Would you like to work for an organisation that makes a difference and improves lives every single day? The people who turn to us need our help to address the obstacles in their lives. In our 85 year history, we are the busiest we have ever been and people need our help.

Citizens Advice Hammersmith and Fulham is an award-winning charity that provides free, independent, confidential and impartial advice and information. We are a modern, innovative and progressive organisation working in a diverse and vibrant community. Weemploy over 50 people and have around 80 volunteers who help us to deliver information and signposting and generalist and specialist advice, undertake campaigning, and have a thriving portfolio of projects embedded within the local community. We are a flagship Local Citizens Advice within a nationally recognised network, delivering a multi-channel service including, face to face, telephone and digital channels.

About the role The role you are applying for is Training & Volunteer Coordinator which supports the administrative functions of volunteer recruitment, retention and training. We have many volunteers in a variety of roles, and the Training & Volunteer coordinator is crucial in ensuring volunteers have a positive experience. You will be responsible for leading the volunteer recruitment, including publicity, processing applications, arranging interviews and adding new volunteers to the IT systems. You will also be responsible for maintaining accurate records of current volunteers and report this regularly to the Training & Development Manager and Senior Management Team. You will assist theTraining & Development Manager by monitoring training and progression for all staff and volunteers through their learning and development plans.

Whatwecanofferyou: Wevalue our people and can offer a supportive culture within a high performing and award winning organisation. We are committed to being an inclusive employer and workplace to represent the diverse communities we service. We are committed to increasing our diversity and whatever your background, we welcome your application. Weofferanattractive remuneration package with excellent terms including:

● Pensionscheme
● Healthywork/life balance
● Generousholiday entitlement starting at 25 days per year ( in addition to bank holidays) and rising to 30 days with long service
● Accessto24/7 online wellbeing support
● Learning, development and personal growth opportunities

Closing Date: 5pm on 22nd November 2024

Test & Interview Date: Thursday 28th & Friday 29th November 

We reserve the right to close the applications earlier if suitable candidates are found, so we encourage early applications.

Dementia Carers Count have an exciting remote opportuinity to deliver timely and efficient fundraising and administrative support as we work to ensure that no dementia carer ever feels isolated, invisible or alone. 

Job Title:   Fundraising & Admin Officer

Reports to:  Public Fundraising Manager 

Contract:   Permanent contract 

Hours:    35 hours/week

Salary:   £30,000 pa

Location:  Remote with some travel to London.

Job purpose  

To deliver timely and efficient fundraising and administrative support, as we work to ensure that no dementia carer ever feels isolated, invisible or alone. 

Key responsibilities   

• Be the first point of contact for supporters, campaigners and others, managing enquiries via post, online and over the phone to ensure everyone has a quality experience.

• Manage processes for fundraising donations.

• Work with teams across the organisation and with carers to produce creative and engaging thank you and stewardship materials.

• Support the fundraising team with prospect research to help identify potential new supporters.

• Draft funder reports, small trust funding applications and fundraising communications.

• Support the administration and delivery of fundraising activities and initiatives.

• Keep up to date with sector developments and best practice in fundraising.

• Support the marketing & communications manager to deliver effective internal communications.

• Support the services team to deal with carer enquiries and casework, administer online groups, and produce reports.

• Support the organisation with general administrative duties as required.

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. 

Location: Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT with some local outreach work to be undertaken

About the role 

Working across the Crisis Brent teams you will lead on the delivery of our volunteer programme and member involvement opportunities. You will be responsible for the recruitment of new volunteers, the support of existing volunteers and volunteer supervisors to maintain a positive volunteer experience. You will work across teams to ensure volunteer’s experience of volunteering is positive and play a key role in volunteer retention. You will be collaborative and dynamic in working with the team to identify and develop new volunteering opportunities.  You will have the ability and confidence to increase the diversity and variety of our volunteering opportunities to reflect our local community and better serve our members. You will be flexible and innovative in reaching a diverse group of people from across the local community.

You will have experience of working with people who are social excluded and have lived experience of homelessness. You will understand the importance of delivering equitable services and can empower our members to share their experience and contribute to continuous service adaptations and improvements. You will be creative and inclusive in establishing Brent-specific member involvement opportunities so members can influence our service locally. You will work across teams to ensure we deliver our service with people experiencing homelessness, instead of delivering a service to people experiencing homelessness. You will work with the central Crisis team to respond to member involvement opportunities, influencing policy and providing members with the opportunity to share their story with the wider public and media.

About you 

• Experience of developing and implementing volunteer programmes.

• Experience of working with socially isolated and excluded groups. 

• Awareness of psychologically informed approaches.

• Person-centred, sensitive, and empathetic to the needs of members.

• A track record of successful partnership working. 

• Flexible and adaptable to change.  

• A strong team player, able to use own initiative and reflect on own practice.

If you’re interested learning more about this role, we invite you to attend an open evening on Monday 18 November from 5.30pm – 7.30pm at Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:  

• A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage.

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm  

• Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 24 Nov 2024 at 23:55

Interview date and location: Wednesday 4 and Thursday 5 December 2024 at Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT. Please note part of the interview will be meeting with a group of our members who use Crisis’ services, so the interview must take place in-person.

Can I use Artificial Intelligence (AI) technology for my application? 

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too. 

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.     

 
Registered Charity Numbers: E&W1082947, SC040094  

London WC1H (We operate hybrid, flexible working practices with 40% of your time per month being office based)

Join the ACU as Assessment Hub Manager and use your experience of managing international mobility programmes to help us build a better world through international collaboration in higher education.

The role

The Assessment Hub Manager is an exciting post that plays a pivotal role in the delivery of a UK Government’s flagship outward mobility programme, which will enable tens of thousands of UK students from schools, colleges and universities to access international study and work opportunities.

The Assessment Hub Manager leads the operational delivery of the assessment of grant funding applications and appeals from unsuccessful applicants. You will be the main point of contact for four Senior Assessors and provide leadership and guidance to them on both a strategic and day-to- day level to ensure successful, compliant and timely delivery of assessments and appeals to within contract KPI requirements.

You will support the Head of the Programme in developing and implementing the delivery policies, process and systems to the satisfaction of the funder, and take the lead in key initiatives such as monitoring and evaluation and financial management. You will additionally play a key role in championing the Programme, both to internal and external stakeholders.

This is a unique opportunity to make a major contribution to a leading global mobility scheme, enabling tens of thousands of students from schools, colleges and universities to access international study and work opportunities, delivering transformative opportunities for individuals and communities across the UK.

The Assessment Hub Manager will work closely with the two other members of the team and provide support to the external team of four Senior Assessors and approximately 30 Grant Assessors.

Who are we looking for?

You will need:

• Degree educated or equivalent experience.

• Experience of managing and empowering teams, including staff development and performance management.

• Proven ability and track record of managing business and administrative teams effectively.

• Experience of developing and implementing strategies to improve service delivery, in a client-facing role.

• Ability to balance competing priorities under pressure of deadlines without compromising the quality-of-service delivery.

• Demonstrated high level of autonomy and initiative, with an ability to work flexibly and independently, exercising sound judgement.

What to expect:

We see equity, diversity and inclusion as fundamental to our mission and we value the many different perspectives that people from all backgrounds bring to our collective performance (you can find more about our commitment to equity, diversity and inclusion and safeguarding on our website by visiting our website). We believe in investing in all our people and creating cultures in which everyone can thrive.

We offer a fantastic package of benefits including:

• 27 days annual leave, 8 bank holidays (pro rata - part time employees) and 4 Christmas closure days

• Generous pension scheme – 5% employee contribution, 10% employer contribution 

• Enhanced maternity, paternity, and shared parental leave

• Significant investment into your personal and professional development

• Regular social activities

• Health and wellbeing programmes

• Give as you earn charitable donations scheme

• Cycle to work scheme

• Interest-free travel season ticket loan. 

To find out about our benefits, flexible working, health and wellbeing and professional development, visit our website. 

How to apply:

To apply click the apply button. 

Closing date: 9am on 25 November 2024

Interview Date: 3 December 2024

Interviews will take place virtually.

We are seeking an experienced and dynamic Head of Employee Relations to lead our Employee Relations team within the Trust on a 12 month fixed term contract. The ideal candidate will hold an MCIPD qualification or equivalent experience, with a deep understanding of employee relations and employment law best practices. You will navigate complex legal matters, ensuring compliance with employment legislation while fostering a fair and inclusive work environment. Your strategic business acumen will be essential as you make high-level decisions that impact the entire organization and confidently advise senior stakeholders.

In this role, you will leverage strong analytical skills to monitor and improve employee relations activities, proactively addressing trends to enhance policies and practices. You will also play a key role in driving employee engagement and culture change, aligning people strategies with the Trust’s values. Excellent interpersonal skills are vital as you build trusting relationships across all levels, ensuring that both managers and employees feel supported in a culture of partnership and effective resolution of concerns.

Your proven leadership experience in employee relations, along with expertise in handling complex cases and policy development, will empower your team and contribute to the Trust’s mission of maintaining a fair and equitable environment. If you are passionate about employee relations and ready to make a significant impact, we invite you to apply!

Facilities Coordinator

Are you passionate about creating welcoming, safe, and supportive spaces? Family Futures is seeking a proactive and detail-oriented Facilities Coordinator to help maintain our nurturing, therapeutic environment. As a key part of our team, you'll bring a friendly, can-do attitude, excellent organisational skills, and the flexibility to manage a diverse and busy workload. You will report to the Office Manager and together you'll play an essential role in ensuring our centre runs smoothly. If you’re a people-person with a love for helping others and keeping things running seamlessly, we’d love to hear from you!

At Family Futures our staff are all different as each staff member brings different lived experiences, unique ways of thinking and ideas to the team to provide an excellent service. This is one of our greatest strengths and enhances our agency’s culture. Family Futures actively encourages applications from qualified Black, Asian and minority ethnic groups as they are currently under-represented at our organisation.

We offer excellent staff development opportunities and a highly nurturing environment. We are an equal opportunities employer and committed to creating an inclusive and diverse workforce. We encourage applications from suitably qualified applicants regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Family Futures is a menopause friendly employer.

Family Futures is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. The organisation follows safer recruitment practices to protect children and adults at risk of harm, and will require the successful applicant to undertake a standard DBS disclosure.

West London Centre for Counselling is a well-established and successful charity which currently provides free counselling to the local community through NHS Talking Therapies in Hammersmith and Fulham. We are now looking for an efficient Administrator to play a key role in supporting the Centre and its staff. The position involves updating the secure database with appointments and clinical information, handling enquiries by email and telephone, providing receptionist duties, and contributing to the overall smooth running of the Centre.

The ideal candidate will have excellent attention to detail and exceptionally clear verbal and written communication skills.

This role could be EITHER a full time, 5-day-per-week position (35h pw), with at least one evening shift per week (until 9pm); OR it could be a 4-day-per-week position (28h pw), again with at least one evening shift per week (until 9pm).

The salary for this role is £28,000 for full time, or pro-rata for part time.

The job description and person specification are attached.

Please make your application in writing showing how your experience and knowledge meet the person specification.

WLCC is committed to accessibility, inclusion and a fair recruitment process. If you need to discuss adjustments or access requirements regarding your application, please contact us.

Join Our Team at Mind in Tower Hamlets, Newham, and Redbridge

Are you passionate about mental health and community support? Mind in Tower Hamlets, Newham, and Redbridge seeks an exceptional Business Development Manager to lead our fundraising efforts. You'll drive the development and submission of tenders, proposals, and applications to Trusts and Foundations, ensuring robust support for our mission in these London boroughs.

About Mind in Tower Hamlets, Newham and Redbridge

We are a local Mind association and community mental health charity. We endeavour to ensure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.

Our vision is a society where everyone is accepted and included; where there is no stigma or discrimination towards people because of mental health issues; and where our clients' needs and ambitions are supported.

We provide support services- including for those in crisis, to raise awareness and deliver activities, groups and events through our work in Tower Hamlets, Newham and Redbridge

Role Overview:

As a key member of our team, you will:

· Support our approach to securing both statutory income (grants and contracts) and voluntary income (trusts,      corporates, major donors, individuals), in partnership with the Leadership Team.

· Working with the CEO to support organisational tendering and commercial income generation activities aligned with the strategy, coordinating solution design and written bids.

· Lead on grant identification- conduct research to identify potential grant and foundation funding opportunities

· Lead on grant applications – including the development of compelling grant proposals,  you will manage the  grant application process, including drafting, editing, and submitting grant proposals within deadlines, and ensuring compliance with funder requirements.

· Working alongside the Director of Finance, support the preparation of budgets for tenders and fundraising.

· Ensure all our income generation activity is compliant with fundraising governance and legislation, including GDPR, PECR, and the Code of Fundraising Practice, and ensure our systems and processes (including the database and reporting) are compliant and fit for purpose in Business Development.

We would love to hear from you if you have a track record, experience, understanding, knowledge of:

· Grant writing, fundraising, or development, preferably in the nonprofit sector

· Grant funding mechanisms, including government, foundations, and statutory funding programmes

· Writing compelling, well-organised content that turns complex ideas and detail into summaries that can effectively engage different audiences

· Organisational skills, with the ability to manage multiple projects simultaneously and meet deadlines under pressure when needed.

· Strategic thinking and problem-solving abilities, with a results-oriented approach to achieving funding targets

· Collaborative mindset and ability to work effectively with the service delivery team and other colleagues

· Inclusion, equity and diversity, and the ability to work effectively with people from a range of backgrounds

To find out more about this role and how to apply, please click on the following link to review the candidate pack.

The closing date for applications is: 24 November

Interviews will take place on the:  5 December (in person)

Our Commitment- MindTHNR is committed to being an Anti-racist/Anti-discriminatory Organisation and our proud of our diversity which is clearly visible at all levels of the organisation.

Accessibility and Adjustments-We are committed to providing reasonable adjustments throughout our recruitment process and we will always endeavour to be as accommodating as possible. 

World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community.

We are looking for an experienced, enthusiastic, and organised Assistant Accountant with outstanding excel and book keeping skills, great attention to detail and a thorough understanding of all finance processes to join our friendly and hard-working Finance & Resources Team. 

You will be responsible for:

• All end to end payment processes including supplier invoices, payment of grant transfers to overseas partners and staff expenses, including credit cards and prepaid cards
• Ensuring regular month-end journals are posted correctly, including bank interest, fees, monthly depreciation, cost accruals, accrued income and prepayments
• Completing month end reconciliations and supporting documentation
• Assisting with preparation of annual accounts and compiling supporting documentation for auditors
• Assisting with treasury management, updating the charity’s monthly cash holding position

You should have:

• A recognised accountancy qualification or be part qualified
• Previous assistant accountant experience in a medium-sized organisation
• Advanced excel skills
• Excellent attention to detail and accuracy across every aspect of your work
• A proactive, enthusiastic, flexible and open approach to engaging with colleagues, suppliers and supporters
• Ability to use your own initiative and make independent decisions

Benefits

We offer a range of benefits including:

• 23 days holiday plus bank holidays and Jewish holidays. After 2 years’ service holiday entitlement increases to 25 days.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries.
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Enhanced maternity & paternity pay.
• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
• Season ticket / travel to work loan.
• Cycle to Work Scheme.
• On Friday the office closes at 3pm.
• We encourage flexible working and offer a range of flexible working options

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. You don’t need to be Jewish to work for us, but you must share our desire to assist those who need help based on their vulnerability, not their identity, recognising the dignity and potential of all people.

To apply

Please upload your CV and a cover letter explaining how you meet the criteria in the person specification.

Interview dates: 4th & 5th December 2024