Advice Team Manager Jobs in Central London, Greater London

Age UK Lambeth’s vision is to work closely with residents, closely to where they live, remain relevant and to respond locally to rising needs. We want to ensure that we are easy to access, working with local communities and providing the best support we can. The MYcommunity Gateway Team provides support across Age UK Lambeth’s three Neighbourhoods: North, South and Central. 

Age UK Lambeth and the MYcommunity Gateway team have partnered with Lambeth Adult Social Care in response to the redesign of their Initial Contact Service. Age UK Lambeth provides a busy, in-demand helpline to all new callers to Lambeth Adult Social Care. The helpline provides a triage service, dealing with enquiries, providing individuals the opportunity to discuss their issues and be provided with advice, information and guidance and potentially signposted to a range of services to provide them with support. Where appropriate, referrals are made to ASC for an assessment. 

Call operation times will be Monday – Friday 9am to 5pm, excluding bank holidays.

The service works closely with Lambeth Adult Social Care and we have a base working alongside them at the Civic Centre in Brixton. Staff work hybridly, with the opportunity to work from home at least two days per week.

What you’ll be doing?

1. The Helpline Worker will answer Lambeth Adult Social Care’s telephone line where the caller has selected a new caller to the service. 

2. Answer a range of queries and offer reassurance to all callers.

3. Refer clients to Adult Social Care for an assessment where appropriate.

4. Refer clients into external and partner services to provide support and refer clients to other Age UK Lambeth services.

What you’ll benefit from

• Flexibility - this is a full-time role Brixton based - close to good transport and vibrant town centre

• Generous pension provision - 7% employer contribution

• 26 days holiday a year rising to 31 days after 5 years

• A great staff team 

Contract: Permanent  

Hours per week: Full-time role: 37.5 

We require all staff to work a minimum of 2 days per week on average, working in person, in line with our hybrid working framework.

The Health Foundation is an independent charitable organisation working to build a healthier UK.

We’re looking for a Senior Editorial and Planning Manager to join our team.

This is a new role that will play a critical part in developing and driving forward delivery of our publishing and editorial output. The postholder will work closely with colleagues at all levels to ensure all our publications and editorial output are produced at the highest standard, and in a way that effectively engages our audiences.

Some of the responsibilities include:

• leading and developing the editorial team, setting its direction, and working with them to build and develop a vision for first class publications and editorial content at the Foundation.
• overall responsibility for managing our schedule of editorial output, co-ordinating publication of all our content to agreed quality standards and deadlines.
• co-leading the development and implementation of the Foundation’s content strategy.
• providing expert advice to authors at all levels of the organisation – including our most senior stakeholders
• championing the importance of high editorial standards, including a consistent application of our house style and tone of voice
• drawing on audience insight, data, and knowledge of best practice to develop editorial content products that help drive impact for the organisation.
• supporting the development of a corporate package of training for our authors.

To find out more about the role and what we are looking for, please read the job description.

To apply for this role please submit your CV, and using no more than 1200 words include a supporting statement answering the following application questions:

1. Tell us about your relevant professional experience to date, and explain why you’re a good fit for this Senior Editorial and Planning Manager role?
2. Please provide an example of where you’ve led the implementation of a new system or workflow to improve the quality and/or scheduling of an organisation’s overall editorial output. How did you work with internal stakeholders to ensure the successful creation and adoption of this new system/workflow?
3. Please provide an example of where you’ve developed and implemented a new editorial content strategy for an organisation. What were the core principles of this strategy? What research and evidence did you use to ensure the strategy was fit for purpose?

Candidates should have the right to work in the UK at the time of appointment, as we do not provide visa sponsorship. Click here for further guidance.

Closing Date: November 24, 2024.

Interview date(s) and format:

• Stage 1: 9,11 or 12 December 2024.
  As part of the interview, you will be asked to prepare a short presentation and to answer six questions. We will share the brief for the presentation upon offer of interview, of which will be online.
• Stage 2: 18 December – In person

Our commitment to you

Our top priority is finding the best candidate, and that might be you.

We're committed to building an inclusive workplace that values diversity. We value professional and lived expertise and welcome applicants from all backgrounds. We particularly encourage those from underrepresented and underserved groups in this field, such as people of colour, people from the LGBTQIA+ community, people with disabilities and people from lower socio-economic backgrounds to apply.

We encourage you to speak with us about your neuro-diversities, disabilities, long term medical conditions, chronic illness, mental health, wider health conditions and/or caring responsibilities etc. so we can work together on adjustments to make the recruitment process and work more accessible and enjoyable for you. We offer flexible working as well as a range of excellent benefits. 

We're dedicated to an inclusive hiring process, where every candidate has the chance to showcase their skills in a comfortable environment.

So, come apply to join our team and let's work towards building a diverse and authentic workplace together.

The Actors’ Benevolent Fund supports professional actors and stage managers in times of need, and in 2023 we spent over £2.1M on charitable support. Our bold new Acting for Impact strategy seeks to increase the charity’s reach and impact within the performing arts community, helping many more people and expanding the range of support to result in meaningful and sustainable change. It is an exciting time to be joining the charity, with a new Board of Trustees and the opportunity to make a real difference to a community dedicated to bringing so much meaning and inspiration to others.

This Grants and Services Officer post will be key to supporting the charity to achieve those ambitions. You will work directly with our beneficiaries to deliver support, including grantmaking and developing support networks for individuals through signposting and cross-agency working. Alongside this, you will lead on the development of digital tools and resources for our community, contribute to research and evaluation projects to inform that development, and develop referral routes and relationships with other organisations.

We are looking for someone with experience of grantmaking, knowledge of the state benefits system and able to develop support packages for clients which are responsive to individual needs. Activities also include service design, development and project management. Working as part of a small, friendly team you will need to be able to take an adaptable approach to manage competing priorities. You will have excellent interpersonal skills, with the ability to build professional relationships with clients, and work collaboratively with colleagues internally and externally.

This role is based at our office in central London, with some flexible working. To apply, please send an up-to-date CV and covering letter specifying how you meet the points contained within the person specification.

The application deadline is midnight on Monday 2nd December, and interviews will be held on Wednesday 11th December at our offices in Adam Street, central London.

The Royal Institution’s beautiful Grade I listed building on Albemarle Street is a busy, multi-purpose, public, events venue, also providing office accommodation to the Ri team (approximately 60 staff) and circa 50 commercial tenants.

The Front of House team act as the public face of the Ri and as ambassadors for its various activities, including public lectures, membership, venue hire and exhibitions.  They have a key responsibility for the comfort and safety of all our visitors to the Ri and are integral to promoting the full range of activities and services that the Ri provides.

The Front of House (FoH) and Building Coordinator is central to ensuring the smooth running of the building and the consistent delivery of an excellent visitor experience. Responsible for managing the Front of House Assistants who deliver event logistics and an exceptional service for all who are welcomed into the building. The role is responsible for supervision of reactive and planned maintenance tasks and supporting Health and Safety management 

The facilities team strives to streamline processes with creative problem solving, looking to make cost saving improvements where possible. The successful candidate will be confident working in a people facing, fast placed environment, delivering a superb visitor experience, whilst ensuring admin and maintenance tasks are completed and FOH is running smoothly.

Do you have?

• Experience managing a public facing team.
• Experience managing the day-to-day operations of a public building preferably a charity or heritage organisation.
• Experience organising and supervising maintenance tasks, Planned Preventative Maintenance (PPM) activity and external contractors.
• Customer services experience.

Experience of using office equipment, switchboard and access control systems and knowledge of Salesforce CRM and Eventbrite or similar would be advantageous. 

Job purpose

This role sits within our crisis alternative service, Safe Space, which is an out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00 (midday)-11:30pm across all of our boroughs. 

​We have 2 positions available. Onefull time positions at our Ealing site, and one part time (3 days a week) at our Hounslow site.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
• To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc. 
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

You can download a PDF of the job description for this role at the bottom of the page.

Key responsibilities

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Guiding the team, responding to referrals and planning each shift in terms of staffing, activities and case allocation
• Understanding of risk and risk management
• Understanding safeguarding adults and children processes and legal requirements
• Understanding of safety planning and de-escalation
• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans 
• Listening to clients and encouraging positive steps towards self-management of crisis and recovery
• Providing advice, information, practical and emotional support to clients 

You will have

• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
• Experience of line management within a mental health setting
• Experience of de-escalation
• Experience of managing challenging behaviour and dealing with clients with complex needs
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Understanding of how to report and mitigate risks 
• Understanding safeguarding adults and children processes and legal requirements
• ​Ability to work out of hours and on weekends

Benefits of working with us

• Contributory Pension Scheme
• 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
• Employee Rewards and Benefits Platform/Wellness Hub (Perkbox)
• Cycle to Work Scheme
• Flexible working
• Employee Assistance Programme (EAP) including free counselling sessions
• Paid time off for medical appointments
• Training and personal development opportunities
• Access to shared resources and training opportunities via Mind Federated Network

How to apply

Please provide your CV, and a cover letter demonstrating how you meet the requirements of the Person Specification (see JD attached) and why you want this role.

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

This is an exciting opportunity for an individual with project management experience and a desire to serve churches in Southwark Diocese as part of an initiative enabling spiritual and numerical growth. 

Specific projects have been identified in places across the Diocese of Southwark where there is a clear opportunity for growth and funding has been obtained from the Church of England’s Strategic Development Funding (SDF) to support these projects. This role will be key in the successful implementation of our strategy in each of these places, ensuring the plans are implemented and all strategic and operational aspects of the project are co-ordinated and monitored.   An important component of the role is to identify the lessons that are being learned so that these can be replicated to good effect across the Diocese and the wider church. 

The Project Manager is responsible for day to day management of the project from initial set up through to successful delivery, working closely with the Programme Manager.  This will involve the implementation, co-ordination and tracking of the project plans for the projects that comprise this SDF funded initiative.

About you

• Relevant experience of managing projects in a complex environment is critical, as well as the ability to work with a diverse range of stakeholders from different disciplines and with differing viewpoints.
   
• You should have a good awareness and understanding of techniques for planning, monitoring and measuring programmes and projects, including risk management, with a proven ability to support organisational change. 
   
• A good understanding of the structure, breadth and dynamics of the Church of England will be important, along with the desire to serve our churches and support a fruitful future.
   

Are you interested in applying? Please view the Job Information Pack for full and further details about the role, including shortlisting and interview dates.

About us

The Diocese of Southwark is one of the 42 dioceses of the Church of England, created in 1905 from part of the ancient Diocese of Rochester. The Diocese covers South London and East Surrey, is one of the largest Dioceses in the Church of England and the most diverse, and is divided into three episcopal areas: Croydon, Kingston, and Woolwich. It has the London home of the Archbishop of Canterbury and has the centre of the Church of England in the diocese, Lambeth Palace. Today the Diocese ministers to nearly three million people over an area of 317 square miles through its 293 parishes and 105 church schools, educating more 37,000 young people. The churches offer welcome, care and dignity to their parishes, supporting those in education, hospitals and prisons, and pioneering communities seeking to reach out and serve in new ways.

Equal Opportunities

The Diocese has a strong commitment to equal opportunities and will not discriminate on the grounds of race, nationality, age, sex, disability, marital status, sexual orientation, religion or belief. Its employees are expected to abide by the Equal Opportunities Policy which embodies these principles.

Join Age UK Bromley & Greenwich as a Generalist Adviser and Make a Difference in Later Life!

Are you passionate about supporting older people and ready to play a vital role in the community? Age UK Bromley & Greenwich is seeking an enthusiastic, skilled Information & Advice Generalist Adviser to join our team. In this role, you’ll provide essential guidance to older adults and their families, empowering them to make informed decisions about welfare benefits, care options, and legal matters.

As part of our team, you’ll support older adults in navigating sometimes complex systems, helping them live with dignity, confidence, and independence. This role is based in our Bromley office, with occasional travel across Bromley and Greenwich for community outreach.

About the Role:

The Information & Advice Generalist Adviser provides rights-based advice to clients, helping them understand and access services, entitlements, and benefits. Working closely with our team of volunteer advisers, you’ll be a valued source of expertise, conducting benefits checks, assisting with claims, and providing guidance on a range of issues that affect older adults. You’ll also take part in outreach activities, collaborating with partner agencies and representing Age UK Bromley & Greenwich in community events.

Key Responsibilities:

• Provide accurate, accessible advice on welfare benefits, care provision, housing options, legal issues (such as Lasting Power of Attorney), and more.
• Conduct benefits assessments, support claims processes, and advocate for clients in appeals.
• Perform rights-based casework, including helping clients with complaints and making representations as needed.
• Maintain detailed, up-to-date client records in our case management system.
• Collaborate with volunteer advisers, providing training, support, and guidance to ensure consistent service quality.
• Conduct outreach and participate in community events across Bromley and Greenwich to expand our reach.
• Work closely with colleagues and external partners to facilitate client referrals and deliver joined-up support.
• Stay informed of relevant laws, policies, and local services to offer the most current and effective advice.

About You:

We are looking for a compassionate, organised individual who understands the challenges faced by older people and is eager to support them. To succeed in this role, you’ll need experience in a rights-based advice setting, knowledge of issues affecting older adults, and strong communication skills to engage effectively with a wide range of people. Empathy, patience, and a commitment to equality and diversity are essential to provide our clients with the respectful, understanding service they deserve.

Essential Requirements:

• Proven experience in providing rights-based advice, ideally related to welfare and support for older people.
• Excellent administrative and organisational skills, with a methodical approach and attention to detail.
• Strong IT skills, including proficiency with Microsoft Office and experience with client databases.
• Ability to work independently, manage your time effectively, and make sound decisions under pressure.
• Willingness to travel across Bromley and Greenwich as required.
• Commitment to Age UK Bromley & Greenwich’s values of equality, respect, and creativity.

Why Work With Us?

Joining Age UK Bromley & Greenwich means joining a supportive, mission-driven organisation that has been dedicated to the well-being of older adults for over 50 years. We are a close-knit team, where each member’s work is valued, and everyone has the chance to make a positive, tangible impact in our community. As a Generalist Adviser, you’ll be part of a dynamic, client-focused environment that prioritises flexibility, professional development, and meaningful work.

We offer 27 days of annual leave (plus bank holidays), a competitive pension scheme, an employee assistance programme, and the potential for hybrid working arrangements, allowing for work-life balance.

Ready to Make a Difference?

If you’re a compassionate, organised individual with a commitment to supporting older adults, we’d love to hear from you. Apply today to join us in making Bromley and Greenwich a place where everyone can enjoy later life to the fullest.

Apply now to be part of our team transforming later life across Bromley and Greenwich.

Action against Medical Accidents (AvMA) is the UK charity for patient safety and justice. Our purpose is to support people who have experienced avoidable medical harm, improve patient safety across the healthcare system, and influence policies to ensure accountability and quality care for all.

The Policy and Campaigns Manager will play a crucial role in advancing the strategic objectives of AvMA by developing and implementing effective policy initiatives and campaigns to improve patient safety and access to justice for those affected by avoidable medical harm.

Circa £51,000 (pro rata) per annum

Fixed term – until April 2026

28 hours per week

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Senior Project Manager for UNICEF UK’s new HRIS project.

The Senior Project Manager will lead UNICEF UK’s new HR system(s) project and be responsible for working with and leading the HRIS Project Team (including all external stakeholders), to successfully design, develop and deploy a new HR system(s) that supports UNICEF UK’s prioritised requirements and needs.

The Senior Project Manager will bring a wealth of diverse project and change management experience to the team. You will have experience in successfully bringing in new cross organisational systems and will bring expertise in this area. You will also be familiar with working with complex data and will bring expertise in this area.

You can expect to work in a collaborative and supportive manner with colleagues across all areas of the business, maintaining a high standard of delivery.

Act now and visit the website via the apply button to apply online.

Closing date: 5pm, Thursday 14 November 2024.

Interview date: Wednesday 27 November 2024 via video conferencing (MS Teams).

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

About the role

We are seeking a dynamic Operations Manager to lead the next phase of our development, building on the strong foundation we've established.

In this key leadership role, you'll ensure smooth, efficient operations across all functions, including finance, HR, facilities and communications, managing a small, dedicated team. Your work will directly support our teams in delivering vital services, reaching key targets and achieving our mission, offering you the chance to make a lasting impact in a growing, purpose-driven organisation.

This fast-paced role requires a proactive, resourceful individual who can manage daily operations while considering the bigger picture to implement new ways of working. As part of the Senior Management Team, you'll also help shape and deliver our organisational strategy.

Additionally, you will have the unique opportunity to co-lead our participation in the London Communities Human Rights Programme, a four-year project aimed at embedding a human rights-based approach in all areas of our work, in collaboration with the British Institute of Human Rights.

Key Responsibilities

• Finances
  • ​Ensure robust financial management and controls, supported by the Director and an external financial consultant, with a focus on achieving value for money; effective risk management; timely and accurate reporting; increased financial literacy within the organisation and efficient use of resources.
• HR
  • ​Lead the development and implementation of HR initiatives, systems and procedures that are efficient, aligned with best practices and reflect our values and strategic goals. Ensure staff are well-supported, with a robust performance management system in place across the organisation. Collaborate with the Senior Management Team to foster a learning culture, enabling staff to work at their best and achieve success as a team.
• Facilities and Compliance Management
  • Ensure efficient management of facilities and full compliance with legal and regulatory requirements across health and safety, data protection, cybersecurity and other operational standards. Collaborate with the Senior Management Team to uphold quality standards, including the Advice Quality Standard, Office of the Immigration Services Commissioner, London Youth Quality Mark and Investing in Volunteers.
• Other
  • Oversee the management of IRMO’s social media platforms and website
  • Oversee the organisation of key events, including our Annual General Meeting, staff meetings, training sessions, strategy day and other organisational events
  • Lead, inspire and manage the Operations team in line with IRMO's policies and procedures, supporting team members to achieve their full potential

Person Specification

• Essential
  • At least three years of experience in a similar role
  • Strong understanding of finance and budget management for an organisation of IRMO’s size (£850,000 turnover)
  • Experience with QuickBooks or similar accounting software
  • Understanding of UK employment law, HR best practices, health and safety, data protection and safeguarding
  • Excellent written and spoken communication skills in English
  • Tech-savvy, including knowledge of Google Workspace and Microsoft applications
  • Strategic understanding of how financial and operational management supports service delivery, with a commitment to continuous improvement
  • Skilled in streamlining systems, processes and procedures for enhanced efficiency
  • Proven ability to take ownership of projects from conception to completion with minimal oversight
  • Highly organised, able to manage workloads and balance tasks effectively in a fast-paced environment
  • Adaptable and proactive, capable of solving problems independently with limited resources
  • Excellent interpersonal skills, with a collaborative approach and the ability to handle sensitive information discreetly
  • Understanding of charity governance and the challenges facing the charity sector
  • Strong understanding of issues facing migrants in the UK, particularly the Latin American community
  • A commitment to IRMO's vision, mission, and values
• Desirable
  • AAT Level 3 Advanced Diploma in Accounting (or equivalent) or equivalent work experience
  • Ability to communicate in Spanish and/or Portuguese

We aim to recruit the most suitable candidate for each role and welcome applications from individuals of all backgrounds. We particularly encourage applications from individuals who identify as members of underrepresented or minoritised groups, as well as from Latin Americans and those with lived experience of the immigration and asylum system, to better reflect the community we serve.

We have an exciting opportunity for an enthusiastic, analytical and coordinated individual to join us as a Professional Networks Manager at the Royal College of Radiologists (RCR), a medical charity with a focus on supporting doctors to deliver medical imaging and cancer services. 

Our ambition is to continue making a significant contribution to supporting all of our Fellows and members to deliver the best care for patients, for their entire career regardless of where or how they practice. Sitting in our high performing Professional Practice & Quality Improvement team as the Professional Networks Manager you will have the opportunity to make your mark by leading and coordinating the work of the Professional Networks team, develop strategies for informing and supporting the decision to create specific networks and for enhancing networks and services. In this role you will have a real opportunity to make a positive difference to our doctors working in imaging and cancer care.

What you will do:

• Work with leading doctors across Clinical Radiology and Clinical Oncology in the planning, development and delivery of professional networks and communities of practice.
• Design and implement an approach to systematically evaluating the success of the networks that are built and maintained.
• Identify key areas of development or improvement, systematically evaluating and reporting on project and programme outcomes.
• Lead, motivate and coordinate the teams’ activities 
• Liaise with teams across the College ensuring they understand and have opportunities to promote their work through college networks.

What you will need:

• Track record of working collaboratively with internal and external stakeholders to shape and support networks or communities of practice.
• Effective interpersonal skills - skilled manager of people and able to build and sustain effective working relationships with various people
• Significant experience of leading and managing a team.
• Experience of budget setting 
• Strong communication skills
• Experience of working with high profile professionals and/or an understanding of the NHS, its structures and issues being faced in medicine and the healthcare workforce is advantageous.

If you are a high performing, proactive and a skilled communicator looking for your next challenge in an organisation with a great cause, please consider applying and finding out more about the role and the RCR in our Professional Networks Manager candidate pack.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Impact Evaluation Manager

Permanent, FTE 1.0

£52,500 per annum

Drinkaware is a small, independent charity with a big presence.  Our vision is to reduce alcohol-related harm and create an environment where it is easier to drink less.  We make use of our extensive research into UK drinking habits to develop user-friendly resources that help people make the practical changes they need.  Over 800,000 people have used our MyDrinkaware app and other digital tools.

We are excited to be recruiting an Impact Evaluation Manager, with hybrid working arrangements possible.  This is a key position within the Impact team in the Insights Directorate.

You will push our understanding of our impact with rigorous, quasi-experimental and innovative evaluation methods.

You will bring your extensive experience in evaluation design and research, project and relationship management, and tendering and contract supervision to improve and increase the power of Drinkaware’s insights into what works (and what doesn’t) in reducing alcohol harm. You will bring excitement, energy, innovation and robustness to the evaluation of digital tools, campaigns and marketing and partnership projects, ensuring that internal and external stakeholders are fully engaged and receptive to learning from insight.

Our Drinkaware staff team is friendly, professional and inclusive.  We care about what we do and how we work together and bring our values to life.  Drinkaware invests in staff development through regular one to one meetings, a generous individual training budget, teatime tutorials and staff awaydays, and an annual learning and wellbeing grant.  Drinkaware’s benefits include:

· Competitive salaries

· 38 days leave (including Bank Holidays)

· Matched company pension scheme

· Life assurance cover

· Company sick pay

· Employee assistance programme

· Annual learning & wellbeing grant

· Perks and discount platform. 

To apply

For further information please refer to the attached job description and our applicant privacy policy and read more about Drinkaware on our website.

Apply for this post bycompleting this application. You should submit an up-to-date CV (no more than 2 pages) and a two-page covering letter that outlines how you meet the requirements for this role and what you would bring to Drinkaware.  Drinkaware reserves the right to assess candidates as they apply and arrange interviews ahead of the published closing date, so early application is recommended.  Interviews may be carried out in person at our Moorgate offices. 

FINAL CLOSING DATE: Monday 18th November, 5:00pm

Drinkaware is committed to equality and diversity and welcomes applications from all backgrounds and sections of the community. 

No agency support is required

Are you passionate about transforming the lives of families of babies and young children with special needs and/or disabilities? 

First Step is a Charity based in the London Borough of Havering, that for over 36 years has supported more than 1,700 families and their children.

Families are referred or self-refer to us at a moment of crisis or uncertainty, normally pre-diagnosis, fearing all is not well with their child.  We provide an array of family-centric services tailored to each family’s and child’s needs.

We are looking for a Centre Manager to take over from our current postholder who has been with the charity for over 27 years as both volunteer and staff member and will play an active part of inducting and handing over and to the successful candidate.

The person we are looking for is a unique blend of heart and mind, who is committed to ensure that every person that comes into contact with First Step feels welcomed and is treated with dignity and respect.  They also need to ensure that First Step operates in a professional, organised, and effective manner.

You will be a friendly, capable and professional leader who is able to provide support and nurturing to a small team of staff and volunteers.  You will be passionate about working with the children and their families in sometimes challenging situations.  You will have a good understanding of safeguarding and be able to juggle workloads.

The postholder is responsible for overseeing all day to day front of house and administrative functions of First Step and it will be a hands-on role.  They will develop and maintain effective and efficient business systems across the organisation to ensure best value for the children and families we support.

Key Information

Location: Hornchurch London Borough of Havering

Contract: Permanent, Full-time

Hours: Monday – Friday 08:30 – 17:00

Reporting to: CEO

Closing Date: midday 15th November although early application is advised as it could close earlier if we receive a high level of interest

Application: Please submit a CV and covering letter of no more than 3 sides of A4, explaining your motivation for applying and your relevant skills and experience, and how they meet the requirements of the role.  A detailed Job Description and Person Specification is available. 

Annual Leave: 6.6 weeks holiday per annum including bank holidays

Pension: Employer pension contributions after 3 months

For further information or an informal conversation, please see contact details on Job Description

First Step is committed to working with children, parents, staff, volunteers and the community to safeguard and promote the welfare of children and vulnerable adults. We have a duty to carry out the appropriate procedures if we believe that a child or vulnerable adult may be subject to any form of abuse.

First Step is committed to making sure it provides equality of opportunity through employment and service delivery. First Step’s approach to Equality and Diversity is based on the principle of inclusion (increasing the diversity of people actively involved in and contributing to the development of sustainable communities). At its heart is a commitment to the value that all staff bring to the organisation because of their diverse characteristics. These cover race, gender, disability, age, marital status, sexuality, religion, background, personality and work style.

Please be aware that a Disclosure and Barring Service (DBS) check will be required under the provision of the Rehabilitation of Offenders Act 1974.

SOS Children’s Villages UK is part of a global federation, founded in 1949. SOS Children’s Villages exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. Working in over 130 countries, we are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

The Senior Programme Manager is an exciting new role that will oversee the vital processes we use to maintain oversight of programmes funded by SOS Children’s Villages UK.

You will:

• spearhead a new, transformative programme aimed at delivering real, positive change for children and families, requiring an ambitious leader committed to making a lasting difference.
• work collaboratively, with two direct reports, to capture and communicate the powerful impact of our work to stakeholders both within and beyond SOS Children’s Villages.

We are looking for an organised, experienced individual with strong project management skills and a background in international development or a related field. 

As part of the largest global organisation focused on supporting and protecting children who have lost or are at risk of losing, parental care, SOS Children's Villages UK is uniquely positioned. We have access to a vast wealth of data, insights and experience from around the world, while also benefiting from the agility of a small, dynamic team.

Our goal is to leverage these strengths to engage with the well-developed UK international development and child protection sectors, linking these with our wider global work.

If you have a natural talent for entrepreneurship and relationship building and are ready to take on this rewarding challenge, we want to hear from you! 

To Apply

Please read the full job description within the Candidate Pack, and submit a copy of your CV and a covering letter.

The deadline for applications is Sunday 17th November at 17.00 UK time. We reserve the right to close the application process early if a successful candidate is found.

Please note: The post-holder must be UK-based. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.