Advice Officer Jobs in Manchester

We are seeking a talented Director of Programme Development and Impact, fully committed to our widening participation cause, to join the Senior Leadership Team in an exciting and pivotal role for a growing and ambitious charity. 

In your role, you will champion and evolve quality and impact across our network and programmes, and inspire our stakeholders through leading our university partnerships network. And of course, you will need to have a genuine passion and enthusiasm for working with young people and helping them achieve their ambitions.

The Director of Programme Development and Impact is a Senior Leadership Team position within the charity and reports into the Chief Operating Officer. The role will champion and evolve quality and impact across our network and programmes, and inspire our stakeholders through leading our university partnerships network.

Contract
This is a permanent role. This role can be either full-time or part-time (0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates.

Start date
May 2025 (or as otherwise agreed)

Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30
We are a delivery organisation providing frontline educational services for young people. We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and
providing a developmental culture for all. Our team works in-person 4 days per week (or 3 days for a 0.8 FTE staff member) with 1 day working from home. 

Location
The role would be based at one of IntoUniversity centres in Birmingham, Bristol, Coventry, Leeds, Liverpool, London, Manchester or Nottingham, with regular travel across the network and to our Head Office in London. 

Salary
£57,500. 
Plus additional London contribution of £2,600 for London-based candidates.Pro rata for part-time candidate.

Annual leave
33 days (inc bank & public holidays)
+ 3 closure days (two in December and one in July)
+ additional length of service entitlement
(one day per year of service, up to 5 days)

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm
• Employee Assistance Programme including access to medical and legal support
• Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year

Application deadline - 9am Monday 20th January 2025.

Interview Day (in-person) - Friday 31st January 2025. Please ensure that you are available on this date.

An exciting opportunity has arisen to join Salford CVS to support our grants and investment programmes.

We are looking to recruit a part-time (30 hours per week) Grants Development Worker on a 12-month fixed-term maternity cover contract.

You will assist the Grants Manager and Grants Coordinator in the development and delivery of a large grants and investments programme (aimed at voluntary, community, and social enterprise organisations and schools) in excess of £1.6m per year, largely focused on addressing health inequalities in the city of Salford. The role will be based in both the office and community settings. We currently operate a hybrid working model, which includes office days and working from home.

To be successful, you will be able to communicate effectively with people from a wide range of backgrounds, from small community groups to large charities, schools and public-sector commissioners. This will include tailoring information, advice and guidance to the needs of the VCSE sector.

If that sounds like you – then we want to hear from you!

In return, we offer:

• 28 days’ holiday rising to 30 days (after five years) plus bank holidays (pro rata for part-time)
• Paid sick leave – subject to terms and conditions of service
• A compassionate approach to dependants’ leave and compassionate leave – to help deal with life’s unforeseen circumstances
• Pension scheme with 7% employer contribution (and 1% mandatory employee contribution)
• Cycle-to-work scheme
• Membership of the Hospital Saturday Fund via an employer-subsidised scheme (optional and non-contractual)
• RHS family membership (optional and non-contractual)
• Development opportunities – we support and encourage our staff to progress in their careers (including formal training)
• A supportive working culture – we respect and support one another to do the best we can

For further information, please view the Job Pack.

To apply, please return your application form to us via the Apply button.

Closing date: Noon on Wednesday 8th January 2024.
Interview date: Thursday 23rd January 2024 (in person at Salford CVS offices in Eccles). 

Please note late applications will not be accepted.

Moving Medicine is an award-winning initiative of the Faculty of Sport and Exercise Medicine UK (FSEM) aimed at improving health through physical activity. It provides healthcare professionals with practical tools and evidence-based resources to promote physical activity in clinical practice. Moving Medicine is our free, award-winning initiative, designed to provide clinicians and allied health professionals with accessible, evidence based, condition specific information to help give advice on physical activity at all stages of a patient’s treatment pathway.

We are expanding our impact through the development of additional Moving Medicine resources for patients. This will include managing the build of a new patient facing Moving Medicine website; the development of resources with our Moving Medicine Clinicians and partners; and working closely with our partner organisation Nuffield Health to demonstrate social impact.

Our partner Nuffield Health is the UK’s largest healthcare charity, driven by its purpose to build a healthier nation. Through our hospitals, fitness and wellbeing centres, and innovative community rehabilitation programmes, we support people to live healthier, happier lives.

FSEM and Nuffield Health’s partnership is based on our shared mission is to educate, encourage, and provide tools for people living with long term conditions to adopt movement as a vital component of their health journey. By improving readiness for change and increasing activity levels, this partnership strives to reduce the burden of non-communicable diseases and improve the quality of life for individuals across the UK.

We are seeking an experienced and motivated Project Manager to join our dynamic team.

To see the full job description, and to apply please visit our website.

• Hybrid Position
• Ideal for someone from an Audit and/or Social Impact Organisation

About Our Client

Arts Council England are the national development agency for creativity and culture in England. They champion creativity and culture across the country, develop talent in every corner of the nation, and support artists, practitioners and cultural organisations to work in partnership and to be world leading.

Arts Council believe creativity and culture not only inspire us, but they bring us together and teach us about ourselves and the world around us. In short, they make life better. From 2023 to 2026 Arts Council will invest over £467 million of public money from Government and an estimated £250 million from The National Lottery each year to help support the sector and to deliver their strategic vision.

Job Description

The Department for Digital, Culture, Media and Sport (DCMS) created the Culture Recovery Fund (CRF) to help cultural organisations and heritage sites during the COVID-19 pandemic. This Fund included a £254 million loans programme for arts, culture and heritage organisations. Arts Council acts as loan agent for the borrowers in the programme portfolio.

You will be responsible for all aspects of Arts Council's management of the CRF loans portfolio. You will be the principal contact with DCMS and will be required to meet with them regularly to report on a range of CRF loans portfolio issues and activities including formal portfolio reviews, loan re-profile recommendations, commissioning of external legal and financial advice, loans management process and systems.

The CRF Loans Director will have direct line management responsibility for the CRF loans team and your duties will include:

• Overseeing effective loans monitoring processes to identify where borrowers' business performance indicates a risk to loan repayment
• Reporting to DCMS on the performance of the loans' portfolio on a weekly, monthly and quarterly basis.
• Making recommendations on appropriate action to take on defaulting or at-risk loans.
• Ensuring performance management, risk and internal controls are in place and used effectively.

The Successful Applicant

The successful CRF Loans Director will hold an ACA/CCAB/CIMA qualification (or equivalent) with experience of working at a senior level and exposure to working with loan lenders and borrowers.

You will have excellent financial analysis skills and be able to present complex financial information in simple understandable form to decision makers and others.

Ideally you will have a background within an audit and/or social impact organisation and have an understanding of shaping a loans fund.

Application Stage

As part of the application process, you will be required to provide:

A personal statement of no more than 1000 words attached to your CV that explains how your skills & experience meet the essential experience criteria as listed in the candidate pack.

A supporting CV outlining your job history & qualifications, (including how you meet the essential technical criteria for the role)

It will not be possible to provide feedback to applicants who are unsuccessful at the application stage. Feedback will be provided to those whose applications progress beyond the first shortlisting stage.

 

PLEASE CLICK HERE TO ACCESS THE CANDIDATE AND JOB PACK
 

Interview stage

Full details of the interview process will be made available to shortlisted candidates in the invite to interview.

Closing date is 11:55pm on 6th January 2025

Pre-screening interviews with Michael Page will take place w/c 13th and 20st January 2025

We expect first stage interviews to take place week commencing Monday 27th January 2025. All dates are indicative & subject to change. Feedback will only be provided if you attend an interview or assessment.

What's on Offer

A salary £70,000 - £80,000 dependent on relevant experience alongside an excellent benefits package including a final salary pension scheme.

Hybrid working is also available for this role which can be based in any Arts Council location nationally (outside of London).

Contact
Bradley Glen
Quote job ref
JN-122024-6616410Z

Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.

We have an exciting opportunity for a Live Chat Support Worker to join the growing 24/7 National Contact Centre team. This position will be home-based, working between 12-30 hours a week. The hours are fixed covering a rolling 24/7 rota.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• FTE 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• Pension with 5% employer contribution
• An extra day off for your birthday
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is home based, working 6 hours a day between 12-30 hours per week. Days and hours to be discussed, if successful.

There will be an initial induction period that will run for 3 consecutive days 9am-5pm in person at the National Contact Centre. After successfully completing your induction, you will move to your fixed rota, an example of an 18 hour rota is below:

Week 1 of rolling rota: Monday 14:00 to 20:00, Tuesday 16:00 to 22:00 & Thursday 08:00 to 14:00

Week 2 of rolling rota: Monday 08:00 to 14:00, Wednesday 08:00 to 14:00 & Sunday 17:00 to 23:00

Week 3 of rolling rota: Friday 16:00 to 22:00, Saturday 16:00 to 22:00 & Sunday 10:00 to 16:00

As a Live Chat Support Worker you will be: -

• Able to respond to victims of and those affected by crime by providing emotional support, information and referral on to Victim Support services and other agencies
• Providing immediate emotional support, practical advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
• Responsible for recording live chat conversations with victims of crime accurately and professionally, including recording all safeguarding actions taken.
• Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.

You will need:

• Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
• Experience of organising and prioritising a complex workload.
• The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
• The ability to communicate effectively, verbally and in written form and have competency in digital programmes (such as Microsoft)
• Knowledge and understanding of:
• Relevant agencies and resources
• Importance of confidentiality and safe working practice
• Diversity issues and principles
• The impact of crime

You must be able to attend an initial 3 day induction and quarterly refresher training in Cardiff, accommodation will be provided.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Youth Ambassador

We are delighted to share this new and exciting opportunity for a Youth Ambassador to join our dynamic organisation.

Position: Youth Ambassador

Location: Holyoake House, Manchester/Hybrid  

Salary: £26,218 per annum
Hours: Full-time, 35 hours per week

Contract: Fixed term, 1 year

Closing Date: Midnight, Thursday 2nd January 2025

Interviews: Week commencing 13th January 2025, in Manchester

Benefits: Flexible working options, pension scheme, discounted travel to work schemes, employee wellbeing assistance programme including free eye tests, personal and professional growth and development, including coaching and trade union.

We reserve the right to close the role early should a suitable candidate be found before this date. To apply please follow the application process and complete the application form – CVs cannot be accepted

About the role:

As Youth Ambassador you will support the implementation of our youth strategy by engaging young people with the co-operative sector. This role is crucial for advocating for youth voices within the wider community and raising awareness of the benefits of co-operatives among younger audiences, ensuring that the perspectives and ideas of young people are integral to our initiatives and programs. You will also support the communications team, contributing to the success of youth-focused campaigns, including the National Youth Summit.

• Assist in the development and implementation of programs and initiatives designed to enhance youth involvement in co-operative, including the National Youth Summit.
• Chair the Youth Advisory Group (YAG), facilitating discussions that empower young people to share their perspectives and ideas.
• Foster an inclusive environment that encourages youth participation and representation in co-operative initiatives.
• Work closely with communications teams to create promotional materials and digital content to engage young audiences and raise awareness of co-operative opportunities.
• Coordinate workshops, panel discussions, and networking opportunities that facilitate dialogue among young people and leaders in the co-operative sector.
• Evaluate the effectiveness of youth initiatives and provide recommendations for improvement based on feedback and research.
• Collect feedback from young people to inform program development and policy recommendations.
• Attend and represent Co-operatives UK at youth-focused conferences, events, and forums to share insights and gather best practices from other organisations.
• Establish and maintain relationships with youth organisations, educational institutions, and community groups to promote co-operative values.
• Prepare regular reports summarising the progress and achievements of youth initiatives for Leadership Team.
• Provide marketing, events and social media support as agreed with line manager.
• Contribute to the development of commercial and grant funded leads for youth development for co-operatives.
• Work with infrastructure bodies to ‘join up’ the Co-operative Youth Offer in the UK.
• Stay informed about trends and best practices in youth engagement and the co-operative sector.

About you:

To be successful in this role, you will be enthusiastic about the organisation and its mission with the following skills;

• Willing to learn and develop skills in youth engagement and co-operatives
• Strong interest in working with youth organisations, community groups, or in roles focused on youth engagement
• A proactive approach to supporting event coordination or organising community initiatives
• Awareness of current issues affecting young people and trends in youth engagement
• Strong communication and interpersonal skills, with the ability to inspire and engage young people
• Proficient in digital tools and social media platforms for engagement, including creating digital content to support campaigns and event
• Good organisational and administrative skills with the ability to manage multiple tasks and meet deadlines
• A collaborative mindset, open to working with others and contributing to team goals.

About the organisation:

As the voice of the UK’s co-operative movement, we empower and support co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on shared principles and values. By promoting shared wealth through member ownership, we are committed to enabling anyone in the UK to form, or join, thriving and sustainable co-ops.

As an organisation we are led by our unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application.

Other roles you may have experience in could include Coordinator, Student Ambassador, Student Coordinator, Youth Coordinator, Programmes Ambassador, Project Ambassador, Youth worker, Community Youth Worker, Children Support Worker, Youth work, Teaching Assistant, Event Coordinator, Volunteer, volunteering, Community engagement officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Suicide is preventable. That's why we're working to create a safer online world and to connect young people with the help and support they need to stay safe and well.

We're Molly Rose Foundation, founded following the death of 14-year Molly Russell. At Molly's inquest, a coroner ruled harmful online content contributed to her death. In her name, we've now got big plans to create change and save young lives. 

We're looking for a Head of Fundraising that can help us grow and deliver our crucial mission. This is a rare chance to design and deliver a fundraising strategy and team from scratch, and to build partnerships that can truly make a difference.  

You'll have exceptional fundraising skills, the strategic nous to identify and deliver key prospects, and a proven track record in securing delivering high-impact income generation and growth. You'll relish the opportunity to build from the ground up. 

As a member of our Leadership Team, you'll play a central role to help us grow and build the Foundation. You’ll help build our outcome-focused and supportive strategy and demonstrate a real ability to communicate our message and purpose.  You'll thrive on the challenge of building a purpose-driven strategy and play your part to deliver change that really counts. 

We offer a competitive package that includes

- 25 days holiday plus 2 wellbeing days

- Employee pension scheme

- Employee wellbeing budget

- We welcome applications from a diverse range of applicants and circumstances, and actively welcome flexible working requests.

For more information, please see the attached job description. 

Applications close Friday, January 10th 2025.

Director of Communications

Location: Global remote

Salary: £80,000 - 85,000

Reports to: CEO

Closing date: 15 January 2025

Our vision at UnitedGMH is a world where everyone everywhere can access mental health support. We use our expertise in advocacy, financing and campaigning to advance this vision, focussing on rights, health systems, ecosystems, and field building to deliver progress. We are looking for an experienced and creative Director to lead communications for UnitedGMH and the Global Mental Health Action Network (GMHAN). 

You will have deep experience of global advocacy communications with the ability to develop and execute communications strategies with stakeholders across government, international organisations, civil society, the private sector, the media, research and academia. You will be confident in developing and implementing an organisational communications strategy, with a strong emphasis on brand, advocacy and digital communications to engage global audiences with UnitedGMH and GMHAN.

Reporting to the CEO, you will lead a small central team, manage consultants, and provide communications advice and leadership to colleagues and partners worldwide. You will represent the organisation externally and manage high-level relationships with corporate partners, major health bodies, donors and board members. You will play an active role as a member of the senior management team, contributing to organisation-wide strategies, plans and fundraising.

You are a driven individual able to lead a cohesive and compelling communications approach, which harnesses our brands, profile, content, expertise, networks and channels to best effect. This is a great opportunity for a creative and confident communications leader to build on UnitedGMH’s successes to date, and to be part of an organisation at the forefront of tackling global mental health challenges.

Attributes and experience

Essential

• An ability to develop and execute communications strategies to help achieve change at the highest levels of government and international organisations.

• Proven experience of improving organisational brand and positioning to be a ‘go-to’ organisation in its field.

• An inspiring leader and manager, able to get the best from colleagues and stakeholders. 

• Experience of working in global health and/or international development communications at a global level.

• Proven experience of leading multi-disciplinary communications teams spanning brand, creative, social media, strategic communications, publications, events, and media relations.

• Experienced in building and developing high-level partnerships, especially with global media, and initiatives to reach and engage target audiences.

• Strong interpersonal and team working skills, with the ability to collaborate effectively with colleagues at all levels.

• Fluent in English, with exceptional written and verbal communication and presentation skills. Able to turn technical policy information into engaging products.

• Political sensitivity, with the ability to apply good judgment in decision making.

• Proven ability to work and thrive in a fast-paced and changing environment.

• Effective in managing budgets, contracts and plans.

Desirable

• Knowledge and understanding of global health and associated networks.

• Additional language skills.

• Familiar with, and a champion of, communications informed by global and national experts including People With Lived Experience of mental health conditions. 

• Knowledge of best practice in communications for mental health

This is a global remote role and you must already have the right to work in the country where you are based.

To apply, please use the Charity Job website to upload a CV and Cover Letter and apply by 12pm GMT on 15th January 2025. No direct applications will be accepted.

Strategic Lead - International Nature and Climate 

Salary: up to £50,000  

Location: Home-based, or based at the main office in Newark, Nottinghamshire (Tues-Thurs)  

Full time: 35 hours per week (Mon-Fri)  

Permanent  

Closing date for applications: 19th January 2025  

First interview: 30th January 2025  

Second interview: 3rd February 2025 

About Us  

The Wildlife Trusts are a federated movement of 46 charities, supported by a central charity, the Royal Society of Wildlife Trusts. Together we have over 900,000 members, 32,500 volunteers and 3,400 staff across the UK. We are at an exciting moment in our 110- year history, with the implementation of an ambitious new strategy, setting out a vision of nature in recovery, with abundant, diverse wildlife and natural processes creating wilder landscapes where people and nature thrive. 

Wildlife Trusts have restored and care for some of the most special places for wildlife in the UK. Collectively we manage more than 2,600 nature reserves, operate 123 visitor and education centres and own 29 working farms. We undertake research, we stand up for wildlife and wild places under threat, and we help people access nature. 

The next few years will be critical in determining what kind of world we all live in. We need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. We recognise that this will require big, bold changes in the way The Wildlife Trusts work, not least in how we use and create data and evidence to ensure that we act with the biggest impact possible for nature and people. 

About You  

We are seeking an expert on international nature and climate policy and practice, including on global treaties and negotiations, to lead our growing international work programme at The Wildlife Trusts. 

We are looking for an experienced and knowledgeable strategic lead to oversee our international work programme across The Wildlife Trusts. Reporting to the Director of Climate Change and Evidence, the postholder will lead on developing our linkages to international treaties and programmes on nature and climate, including the UN Framework Convention on Climate Change, Convention on Biological Diversity and IUCN. The postholder will help to link our work at local and national level through to the global context. They will provide dedicated support to the Chief Executive, Deputy CEO and Senior Leadership Team in providing advice, giving strategic direction and managing our relevant work programmes, as well as developing our comms work on international climate and nature. 

The Wildlife Trusts value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst we are passionate in promoting our aims, we are not judgmental and are inclusive. We particularly encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities. 

The Royal Society of Wildlife Trusts is committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level.  

RSWT take safeguarding responsibilities extremely seriously. Please read our commitment statement on our website.  

As a Disability Confident employer, we are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let us know if you require any adjustments to make our recruitment process more accessible.  

Please do not use artificial intelligence tools to assist you to complete the application form. We may not accept applications that have been completed utilising AI tools. If you would usually use tools such as these to assist you in filling in a form, please contact us to discuss this further and understand other options. 

WorkWell is an opportunity to create a more collective approach to supporting residents with health conditions to retain or find work, integrate existing health and work services, and support and increase capacity to provide additional support within the system.

As a Community Connector, you will use strength-based approaches to support individuals referred to Wellbeing Matters by the primary care networks and WorkWell partners to connect with appropriate community assets, activities or services that support their wellbeing and self-care.

Working within the WorkWell Salford multi-disciplinary team and primary care networks, you will be a strong communicator, able to promote the WorkWell offer and identify individuals who will benefit from your support. You will be a team player working as part of the Wellbeing Matters staff team.

To be successful, you will be experienced in working collaboratively, working one-to-one with clients to access support, and sharing insight and information to support the wider Wellbeing Matters team based on your engagement within the WorkWell partnership.

If that sounds like you – then we want to hear from you!

In return, we offer:

• 28 days’ holiday rising to 30 days after five years plus bank holidays (pro rata for part-time)
• Paid sick leave – subject to terms and conditions of service
• A compassionate approach to dependants’ leave and compassionate leave to help deal with life’s unforeseen circumstances
• Pension scheme with 7% employer contribution (and 1% mandatory employee contribution)
• Cycle-to-work scheme
• Membership of the Hospital Saturday Fund via an employer-subsidised scheme (optional and non-contractual)
• RHS family membership (optional and non-contractual)
• Development opportunities – we support and encourage our staff to progress in their careers (including formal training)
• A supportive working culture – we respect and support one another to do the best we can

For further information and to apply, please visit our website via the Apply button.

We are actively reviewing applications and will be reaching out to suitable candidates promptly, so don’t hesitate to submit your application.

The first review of applications will be on 9th December 2024 at noon. If we are unable to identify suitable candidates at this stage, we will extend the deadline to 2nd January 2025 at noon.

Initial interview date (subject to response): 16th December 2024.

Please note late applications will not be accepted.

About Us

VoiceAbility is a leading national charity working across the UK to support people, who face disadvantage or discrimination, to achieve their goals and rights and have their voice heard when it matters most.

We foster a culture of collaboration, innovation, and inclusivity, where every team member is valued for their unique contributions. Guided by our mission to amplify underrepresented voices, we are committed to professional development, offering tailored opportunities for growth, learning, and leadership. Our values of empowerment, respect, and integrity underpin everything we do, ensuring a supportive environment where both individuals and the organisation thrive in driving meaningful societal change.

We are seeking an exceptional Commercial Director with a strong marketing and commercial sales background, coupled with proven experience in delivering strategic growth in competitive market environments. This pivotal role combines entrepreneurial vision, sales expertise, and operational excellence to drive sustainable revenue growth while strengthening our position as a trusted advocate for underrepresented voices.

Role Purpose

The Commercial Director will be a driving force behind VoiceAbility’s mission, leading the charge in shaping and executing bold growth strategies that secure new revenue streams and enhance the organisation’s reach. Combining proactive entrepreneurial leadership with sharp market intelligence and stakeholder influence, you will deliver measurable results in revenue generation, service expansion, and operational excellence, ensuring VoiceAbility thrives as a not-for-profit leader in a competitive landscape.

Key Responsibilities

1. Strategic Leadership and Growth Execution

1. • Implement and oversee the organisation’s long-term growth strategy.
   • Translate organisational objectives into actionable marketing and business plans.
   • Oversee contract retention and tendering processes to secure new business and revenue.
   • Represent VoiceAbility as a credible advocate to policymakers and key stakeholders.

2. Market Expansion and Revenue Growth

1. • Identify and exploit new geographic markets, customer segments, and funding streams.
   • Strengthen relationships with commissioners, stakeholders, and customers to drive growth.
   • Leverage market research and business intelligence to maintain competitiveness.
   • Proactively build opportunities to enhance VoiceAbility’s market position.

3. Brand, Marketing, and Public Engagement

1. • Strengthen VoiceAbility’s brand positioning as a trusted and influential voice.
   • Create strategic partnerships to lead and support multi-channel campaigns to drive public awareness and engagement.
   • Use storytelling and data-driven insights to enhance visibility and credibility.
   • Ensure the organisation remains visible and respected in its field.

4. Operational Efficiency and Innovation

1. • Leverage technological advancements, including AI, to improve operational efficiency and customer engagement.
   • Monitor trends and opportunities to ensure strategic readiness and innovation.

5. Team Leadership and Strategic Influence

1. • Build and lead a high-performing commercial team, equipping them with the intelligence and tools to drive growth, by utilising their individual strengths
   • Foster a collaborative, innovative team culture aligned with organisational objectives.
   • Influence policymakers, industry leaders, and stakeholders to achieve VoiceAbility’s strategic mission and vision.

Skills and Competencies

To excel in this role, the successful candidate will demonstrate:

• Strategic and Commercial Expertise: A proven track record of delivering growth, securing contracts, and driving financial performance.
• Sales and Marketing Acumen: Proven ability to develop targeted campaigns, secure new business, and retain client loyalty.
• Stakeholder Engagement: Evidenced expertise in building trusted relationships with commissioners, policymakers, and partners.
• Operational Innovation: Experience leveraging technology, including AI, to enhance service delivery and decision-making.
• Leadership and Team Development: A proven leader with the ability to inspire, develop, and manage high-performing teams.
• Commitment to Diversity: Strong understanding of embracing diverse perspectives in stakeholder engagement and service delivery.
• Professional Credentials: Membership of relevant professional bodies and/or a degree in business administration or marketing is an advantage.

How to Apply: Please click on the apply button to be redirected to the VoiceAbility website.

Closing Date: Friday 3rd January 2025 – 1700hrs

Please note, given the importance and value of this role to the organisation, we will interview suitable candidates who match our criteria on a rolling basis and may appoint before the closing date.

Purpose of the post

HDR UK and the BHF Data Science Centre are committed to meaningful involvement and engagement where patients and the public are actively involved in shaping our work and decision-making. Reporting to the Centre’s Operations Director, this is a pivotal role that will be integral to ensuring the patient and public voice is embedded in our work at all stages.

You will work closely with public members, research and NHS communities, internal colleagues, charity partners, and funders to develop and implement plans for PPIE activity across all of our key areas of interest, in addition to the governance of the Centre.

This is an exciting opportunity for someone who has a passion for meaningful involvement and engagement of patients and the public, to shape and influence our work on the safe, ethical and scientifically robust use of data for research into the causes, prevention and treatment of all diseases of the heart and circulation.

The successful candidate will have a track record in working with individuals, groups and communities and have the ability to communicate complex information in clear, engaging ways. The post holder will have excellent influencing and negotiation skills, experience of working on complex projects with multiple partners and be comfortable with working at pace. Patient and public involvement and engagement in data-driven research is a growing field. The successful candidate will show a willingness and experience of developing and delivering innovative approaches to involvement where previously opportunities may not have been obvious.

Main responsibilities

Embedding PPIE in our work

• Lead on the delivery of the PPIE strategy for the BHF Data Science Centre, with oversight from the Operations Director, incorporating regular (e.g. annual) reviews and updates of the strategy.
• Lead and facilitate meetings with public contributors to integrate meaningful PPIE throughout all aspects of our work.
• Undertake and manage specific involvement and engagement activities, including but not limited to focus groups, engagement events, developing and undertaking surveys, supporting the writing of plain English summaries of projects and their outputs. In collaboration with senior colleagues, support involvement of patients and the public in the governance of our work.
• Review and provide advice on PPIE elements of research applications ensuring adequate PPIE is incorporated and provide advice where needed to researchers. 
• Develop methods to expand reach and ensure diversity of perspectives and work with the HDR UK PPIE team to grow involvement of currently underrepresented and underserved groups in health data science.
• Build and manage relationships with colleagues within the BHF Data Science Centre, working collaboratively to support and manage involvement and engagement across all areas of work.
• Work closely with the internal communications colleagues to create and disseminate engaging content (e.g. news stories on outputs and impact, videos, infographics, case studies) on our work and involvement and engagement activities using a variety of communication tools.
• Horizon scan and liaise with colleagues across the BHF Data Science Centre and HDR UK for opportunities to increase visibility of the institute’s engagement and involvement impact, i.e. through conferences, festivals, journals and other publications.

Developing PPIE best practice and collaborative working

• Incorporate best practice in our work, learning from examples of successful patient and public engagement that could influence our work
• Provide briefings for colleagues to share best practice and examples of successful patient and public engagement
• Collaborate with PPIE colleagues to coordinate public outreach initiatives and other events, ensuring that stakeholders are afforded opportunities to contribute their input and provide feedback. Establish effective working relationships and ‘ways of working’ with strategic partners to maximise opportunities for collaboration in patient and public involvement and engagement.
• Act as an internal and external ambassador for public, patient and practitioner engagement and involvement.
• Monitor and report on performance of PPIE across the Centre, make effective use of digital approaches to maximize the ability to collaborate, communicate and continuously learn.

Supporting PPIE members

• Be the point-of-contact for all BHF Data Science Centre public contributors, ensuring they are kept updated, receive all information in a timely manner and that any issues are dealt with in a sensitive manner.
• Lead on the recruitment of new public contributors as required. Adapt, develop and provide training for public contributors where necessary identifying training requirements as needed.
• Working with BHF Data Science Centre colleagues, maintain patient and public contact lists in Hubspot (CRM).

Knowledge, Skills, and Experience

Experience

• Experience of working with patients, carers and members of the public with diverse interests.
• Experience of running patient/public involvement activities and evaluating these activities, strategies and methodologies, preferably in a research environment
• Experience of promoting the need and value of engagement and involvement to a wide range of stakeholders and acting as an advocate
• Experience of writing / developing content for public and research audiences and delivering presentations
• Experience of demonstrating an understanding of health research and the needs of patients and the public
• Planning and organisational expertise with a proven track record of delivering challenging projects with multiple partners to deadlines
• Experience of organising and facilitating a range of events and meetings including: event preparation, chairing of meetings, delivering presentations, use of tools to gather views and feedback, follow-up communications and evaluation
• An understanding of the public sensitivities of using health data for research
• Educated to degree level or equivalent

Skills

• Excellent planning and organisational skills, with the ability to manage complex and multiple areas of work with competing priorities in a fast-paced environment.
• Excellent people and interpersonal skills to build collaborative partnerships across diverse groups and the ability to handle sensitive issues positively.
• Excellent written and verbal communication skills with the ability to communicate effectively and confidently with different groups of stakeholders and people at all levels.
• Evidence of ability to meet tight and challenging deadlines using a flexible and adaptable approach
• Good influencing and coaching skills.
• Able to grasp the complexity of work across HDR UK and process complex scientific information to communicate it in a way that is clear, engaging and inspires the public to get involved.
• Strong analytic skills with the ability to frame problems and solutions in a logical manner.
• Ability to work autonomously and make decisions without supervision.
• Ability to work collaboratively and as part of a multi-disciplinary team.

Please note, as we are a UK-based organisation, applicants must be living in, and eligible to work in, the UK. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Job title: CRM Administrator 

Manager: Senior Data and Innovation Manager 

Location: London, Birmingham or Manchester, with the option to work remotely for up to 60% of your time per month 

Salary: London £30,000-£34,000, Manchester and Birmingham £28,500- £32,500 

Hours: Full-time (37.5 hours per week) 

Contract: Permanent 

Overall purpose 

This CRM Administrator role will sit within our Data and Innovation team. This team conducts analysis and creates systems to ensure that Breaking Barriers is as efficient, effective and evidence-based as possible. They help us to ensure we are continually providing the best possible support to our clients, as well as to demonstrate our impact and the need for our services to our supporters and partners. In addition, the team builds systems to assist the fundraising team in stewarding supporters and generating income.

The post-holder will be responsible for managing and improving the organisation’s database (Salesforce), training and supporting the end users of the CRM, and creating reports to analyse Breaking Barriers’ data. The CRM system is our ‘single source of truth’, and holds data relating to the clients we support, the activities they have participated in and the positive outcomes they have achieved, as well as information about all of our donors, event attendees, mailing list subscribers referral partners and other key contacts.

The role would suit someone with aptitude for thinking clearly about data, some experience in either CRM administration or data analysis, and a keen interest to learn more. There is scope to further develop a wide-range of data-related skills in the role, including transforming and analysing data in Excel, customising CRM systems, planning data architectures and conducting statistical analyses. 

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Friday 3rd January. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

Job title: Senior Partnership Manager

Location: London, Birmingham or Manchester, with the option to work remotely for up to 60% of your time per month

Salary: £42,000 - £46,000 (London), £39,000 - £43,000 (Manchester, Birmingham)

Hours: 5 days per week (37.5 hours), open to flexible working arrangements

Contract: Permanent

Overall purpose:

The main purpose of the Senior Partnerships Manager role is to lead on the delivery of first-class account management and development of corporate partnerships that maximise impact and income for Breaking Barriers. The role has line management responsibility to Partnership Managers who are responsible for the delivery of their portfolios and projects to drive the team’s strategy. 

Working closely with the Director of Income & Engagement, Head of Corporate Partnerships, and other Senior Fundraisers, you will be responsible for launching and retaining partnerships, deepening relationships and identifying opportunities for growth. This will include the planning, testing and implementation of new corporate partnership ideas and initiatives to help Breaking Barriers in its mission.

The successful candidate will have experience managing and/or securing complex five and six figure partnerships and a proven record achieving significant account growth and retention targets. You will deploy your influencing skills and ability to build profitable relationships to great effect as you take a leading role identifying and nurturing future strategic partnerships. Ideally, the successful candidate will also have line management experience and the ability to develop talent within the team. An understanding of the HR & Talent Development and/or CSR spaces would be advantageous.

Role Summary:

• Work with the Head of Corporate Partnerships and other Senior Managers to ensure the successful delivery and continued growth of our corporate partnerships and business development strategies at Breaking Barriers
• Manage a portfolio of strategic partnerships, and support the wider Partnership Management team to deliver on their key partnerships and maximise value
• Drive growth at Breaking Barriers through identifying and developing opportunities for additional income from existing partners, and by proactively engaging new business prospects
• Provide leadership to line reports, encouraging their professional development and the growth of their partnerships
• Lead on developing and driving forward the Business Behind Refugees movement as a key business development and partnership development tool
• Represent the Corporate Partnerships team as a senior fundraiser, utilising expertise and relationship skills to advocate both internally and externally
• Ensure timely and accurate data collection and reporting on corporate partnerships income
• Work with the Head of Corporate Partnerships to develop and implement effective policies and procedures for demonstrably successful corporate partnership account management

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Saturday 4th January. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).