Advice Manager Jobs
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Employment Advisor
Programme Overview
The Restart programme offers enhanced support to Universal Credit claimants who have been out of work for at least 6 months to find jobs in their local area. Starting at the end of June 2021, it will benefit more than 1 million Universal Credit claimants who are expected to look for and be available for work but have no sustained learnings. The scheme will provide up to 12 months of tailored support for each participant. Palladium will work with employers, local government, and other partners to deliver tailored support for individuals.
There are two roles, one based in Southampton and the other based in Eastleigh
The Employment Advisor will play a vital role in the success of the programme. They will be in charge of managing a case load of customers, working with them to create and follow an individualised workplan towards sustained employment. They have the ability to be a catalyst for change and really empower people to progress.
Primary Duties and responsibilities:
- Take responsibility and accountability for customers as assigned and working with them through to employment. This will include:
- Assessing the customer’s starting position to decide how to best meet their needs.
- Building rapport and a positive working relationship with each customer.
- Creating and following through with individualised action plans ensuring appropriate and effective activity is undertaken by each customer.
- Address customer’s personal constraints to employment, providing challenge, advice, and guidance where appropriate to develop customers capability in the recruitment process ensuring they have the necessary skills and confidence to secure employment.
- Identify, structure, and recommend vacancy and training solutions, working in close consultation with the team to meet the specific needs of customers and employers.
- Maintain customer records to a required quality standard to ensure the customer journey is documented in accordance with our quality standards and contractual requirements.
- Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc
- Meet personal performance targets, Key Performance Indicators and all Quality and Compliance measures by delivering high quality employability provision to customers, both remotely and face to face
- Develop relationships and networks with key stakeholders including employers, Job Centre teams and provisions and funding providers to ensure smooth operation of all processes.
Skills and experience:
Required
A passion for working with people and have a solution focused approach
Experience of working in a customer focused, target driven environment.
Experience of providing one to one support and coaching to individuals with the ability to constructively challenge where needed.
A level of independence and professionalism to work independently and in a small team;
Detail-oriented with strong organisational skills;
Interest in welfare to work
Desirable
Educated at university degree or alternatively have a demonstrated track record of performance and success in target driven sales, customer service or case-management roles
Knowledge of the employment market in their area.
Key Competencies:
Creative intelligence;
Ability to motivate, challenge and inspire;
Proactive and solution focused;
Excellent communication skills;
Performance and target focused;
Excellent organisation and prioritisation skills;
The determination and drive to want to make a positive difference.
Location and compensation
There are two positions available, one based in our Southampton office and the other in the Eastleigh ffice.
Compensation: You will receive a salary in the range 25,500-29,000 GBP per annum, complemented by a comprehensive benefits package including private health insurance and up to 10% employer pension contributions.
**Applications will be reviewed on a rolling basis so please apply early if you would like to discuss this role with us.
Company Overview:
You would be joining Palladium, a global impact organisation, with 3,000 employees in over 90 countries. We are a mission-driven business, for whom the impact of our work is as important as the commercial return; the common feature of all our work, regardless of contract size, is the requirement that it contributes to positive social and economic impact. We simply call this ‘Positive Impact’. For the past 50 years, we have been helping our clients to see the world as interconnected in over 90 countries- by formulating strategies, building partnerships, and implementing programs that deliver lasting positive impact. We are experienced in implementing large, complex programmes supporting refugees in different elements of their integration journey and are currently delivering 30 programmes for the UK Government.
Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.
As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Should you require any reasonable adjustments or accommodations to be made due to a disability or any other circumstance, please let us know.
Safeguarding - We define Safeguarding as “the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.
Palladium is a Real Living Wage Employer.
The client requests no contact from agencies or media sales.
Our work
Our Consultancy Team has an excellent reputation in the social sector. The projects we deliver are diverse in their size and scale, but fall into three main categories:
· Mixed methods evaluation: supporting organisations to help them understand their impact and assess where value is created. We are also experienced in more developmental approaches to evaluation, helping organisations learn and adapt in real time.
· Social research: exploring social issues affecting people and communities in greater depth.
· Learning partnerships: supporting organisations with a more structural learning approach tailored to their context and culture. This can include long-term relationships over several years, as well as shorter more strategic advice.
Alongside or track record and expertise in place-based change and in large, complex programmes of change in places, we work across many policy and practice areas. We have particular expertise around youth social action and safety, systemic approaches, and using participatory, equity-driven approaches.
Our clients
Our clients are charities, local and regional government bodies and funders. Current and recent examples include The National Lottery Community Fund, BBC Children in Need, the Health Foundation, Youth Endowment Fund, Right to Succeed, and a range of local and regional government bodies including the London Mayor's Office and several London borough councils.
What to expect
You will work on a variety of projects and tasks, working with other consultants in our team to help a range of organisations with their research and evaluation needs. Your work will be varied and will depend on the needs of our clients; an opportunity to gain a flexible skillset in research and evaluation as well as build your knowledge of the non-profit sector and public sector.
This could look like:
• Training community researchers to explore the impact of a Social Housing Association’s community development project through the voice of residents.
• Visiting organisations across the UK to understand how they shared power with children and young people through youth social action funding.
• Working with government in London to understand how services for girls and young women at risk of exploitation or violence can coordinate better.
• Working with local coalitions up and down England who are pioneering new approaches to reducing homelessness, helping them learn and develop their work.
Junior Researcher and Researcher roles
A Junior Researcher position is for candidates who can demonstrate an enthusiasm for research but may be looking for an opportunity to build their experience and training. For example, you may have studied research methods but have less applied experience, or, you may have some applied experience, but you have never studied research methods.
A Researcher position is for candidates with at least 1-2 years of professional experience, especially in a research context. We welcome candidates who have worked in any sector, as long as you can demonstrate that you have relevant experience and alignment to our mission and values.
About you
You will be someone who:
· Shares our values and demonstrates them through their work.
· Is capable of building professional relationships with colleagues and partners.
· Manages their time effectively, capable of being flexible and adaptable.
· Is proactive about your professional growth and learning.
· Is great identifying challenges and good at problem solving.
· You will have relevant skills and experience. You may have gained this experience in an academic, professional or voluntary context.
We do not expect candidates to have all the experience described below, especially those applying for a Junior Researcher role.
Examples of relevant experience includes some of the following:
· Engaging with places and communities, working with people from diverse backgrounds.
· Conducting social research, which may include conducting literature reviews, conducting interviews, taking ethnographic approaches, coding qualitative data, designing surveys, summarising and visualising quantitative data.
· Conducting programme evaluations, which may include facilitating the design of a theory of change, designing an evaluation framework, or conducting an economic analysis (e.g., value for money, social return on investment).
· Creating polished outputs through a combination of excellent research skills and strong visual design skills.
Renaisi-TSIP encourages applicants from all backgrounds, including those with a disability. As a Disability Confident Employer, Renaisi-TSIP guarantee an interview to applicants with a disability who meet the essential criteria set out in the job description.
Job description
Duties and responsibilities
Conducting Research and Analysis
· Supporting with drafting research tools, evaluation frameworks and analysis plans.
· Undertaking qualitative research (for example, conducting interviews with client's staff or programme participants in different locations in the UK, conducting document reviews and facilitating focus groups).
· Undertaking quantitative research (for example, analysing survey results).
· Managing analysis processes (for example, creating coding frameworks or summarising data in Excel).
· Researchers only: Taking the lead with research coordination (for example, arranging interviews and fieldwork visits).
Supporting clients
Especially relevant to the Researcher role.
• Drafting sections of professional reports in MS Word and PowerPoint.
• Presenting findings to clients and facilitating learning workshops.
• Supporting with day-to-day client relationships, such as attending meeting clients to give project updates.
Company
• Contribute to organisational learning, for example through internal initiatives such as sustainability or equitable evaluation.
• Promoting the image of Renaisi-TSIP, which may include attending conferences, training, exhibitions and other events and preparing publicity material.
• Promote equal opportunities and cultural development.
• Carry out all duties in accordance with Renaisi-TSIP’s Equal Opportunities Policy.
Person Specification
Values and equalities
- Demonstrable commitment to the principles and practice of equal opportunities in employment
- Identify with the values and ethos of Renaisi-TSIP
Experience
- 1-2 years of relevant professional or academic experience
- Experience of analysing and synthesising complex information
- Experience of producing written work to a high standard
- Experience using Excel or a similar software package
- Experience of performing quantitative and qualitative research using a range of methods (for example, interviewing or running focus groups, handling and analysing quantitative datasets in Excel)
- Experiencing of working or volunteering in the social sector
Knowledge
- Knowledge of good research ethics
- Knowledge of quantitative and qualitative research methods
- Understanding of safeguarding policies and protocols
- Knowledge of the social sector, or a specific part of the sector e.g., youth work, health equity
Skills
- Able to communicate ideas and principles, effectively, clearly and in a variety of formats and mediums
- Able to establish positive working relationships with people from a range of professional disciplines
- Able to complete tasks to tight deadlines
- Able to prioritise and plan work
- Able to take responsibility for managing small research and evaluation projects
- Interpersonal skills and empathy for others
- Excellent IT skills
- Good analytical skills and critical thinking
- Descriptive analysis skills, including summarising and visualising data
- Knowledge and awareness of economic evaluation methods or inferential statistics
Qualifications
None are specifically required for this role, and we would rather see evidence of skills through experience and previous outputs.
The client requests no contact from agencies or media sales.
GamCare is seeking an empathetic and understanding individual to play a key role as a Helpline Adviser.
About Us
Founded in 1997, GamCare is one of the leading providers of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.
The Role
The GamCare Helpline is the first port of call for those seeking help, advice, and support for gambling related harm. You will be supporting those affected by their own, or someone else’s gambling. Working to a four-week shift pattern between 7am and 11pm Monday-Sunday, you will deliver support through a growing number of channels.
It’s a great time to join us and be an integral part of the team providing support, as we grow our team to help and provide valuable support to an increasing number of people who are contacting our helpline.
Support is delivered via our freephone telephone helpline, live chat and digital platforms which include WhatsApp and Facebook messenger. The helpline is operational 24 hours a day, 365 days a year.
Those that contact us are often in distress, and you will be supported throughout to provide empathy and appropriate guidance.
In addition to providing direct support, you will have the opportunity to contribute to the development of services by joining working groups, supporting projects and other initiatives, collaborating with wider remote services and the GamCare team.
You will identify and implement improvements to respond to the changing demands of GamCare, ensuring that the team continues to provide high-quality services.
About You
You will have worked in a role where you have provided support remotely, ideally via telephone and live chat. As the demand for digital channels continue to grow, you will have the skills required to provide effective support in this way.
You will also have empathy and understanding of the challenges faced by those experiencing gambling harms.
Benefits You Can Enjoy
- 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service
- A generous Pension Scheme - we contribute 6% and you contribute 2%
- Discretionary company sick pay from day one of service
- Employee Assistance Programme – 24-hour support
Support and development for Helpline Advisers includes monthly wellbeing hours, regular training, team meetings, external supervision and development days.
For further details and to apply please click the apply button.
Closing date for applications: Wednesday 4th September 2024.
Interviews will take place online via video conference w/c 16th September 2024.
This post is subject to a Disclosure and Barring Service (DBS) check.
GamCare is committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.
GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.
Location: Hybrid working. The SASS office is in Camden but there is an expectation to travel to the co-located Sexual Health Clinics in Barnet.
Salary: (Salary Band 2.1) Training opportunity £27,582.75-£29,197.06 per annum
(Salary Band 2.2) Qualified £29,174.06-£31,826.25 per annum
(Please note successful candidates will be appointed at the bottom of the band).
Hours: 37.5 hours per week
Contract: Fixed Term Contract until 31 March 2025
Closing Date: 4th September 2024 at 12 noon
Virtual Interview Date: Week Commencing 9th of September
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Sexual Health IDSVA Barnet at Solace Women's Aid.
We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
The Sexual Health project was piloted in Islington and the project has expanded and will now cover Camden, Haringey and Barnet. From late 2021, the Sexual Health project covers a further three sexual health clinics in North London and will continue to provide high-quality holistic support to survivors of sexual abuse and violence who approach the sexual health clinic. As with all Islington SASS services, the Sexual Health project is inclusive to all survivors, but this project has a specific focus on increasing the engagement for LGBTQ+ survivors.
About the Role
We are looking for a Sexual Health Independent Domestic and Sexual Violence Advocates to sit in the Islington SASS team and co-locate in Barnet Sexual Health Clinics. As a IDSVA you will provide immediate support for victim/survivors of domestic and sexual abuse attending the clinic including carrying out risk and needs assessments, safety planning and providing short-term support and onward referral. In addition, you will act as the Sexual Health lead for Solace in for Barnet, providing advice and guidance to Solace staff and Sexual Health professionals.
The Sexual Health IDVAs also hold a caseload providing one-to-one support to high-risk victims/survivors at the point of crisis as well as those at standard and medium risk levels, co-ordinating multi agency support and providing practical solutions.
You will be working as part of a multidisciplinary team and collaborating with external agencies in your work.
About You
If you demonstrate commitment, innovation, passion, non-judgemental and collaboration, you’ll thrive in our diverse feminist team of professionals.
Ideal candidates will have experience working with victim/survivors of sexual abuse or violence and a solid understanding of the support options available to them. You will have strong leadership skills, thrive on working under pressure, and be adept at crisis management and prioritising your workload to meet the demands of this busy service.
We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. If you wish to learn more about the role or if you are unsure about whether to apply, we encourage you to contact our recruitment team.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Eye Care Vouchers
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please email us.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
We’re looking for an innovative, passionate, and professional individual with excellent communication and organisational skills to join our Communication Support Service based in the Hampshire area, specifically South West Hampshire (New Forest area). This is an exciting opportunity to work with stroke survivors and their families to provide communication support following a stroke.
This is a remote working role offering flexible working.
Position: S11203 Stroke Association Support Coordinator
Location: Home-based, Hampshire, however frequent travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Part-time, 24 hours per week (flexible working available)
Salary: Circa £17,546 per annum (FTE circa £26,700 per annum)
Contract: This is a fixed-term contract until 31 March 2025. Our services are contracted, we currently have funding for this contract until 31 March 2025.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 8th September 2024 (midnight). We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: To be confirmed
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by helping people to develop strategies, rebuild confidence and increase independence with their communication. This may be on a one-to-one basis or in a group setting.
The Stroke Association Support Coordinator will:
· Support new stroke survivors and their carers from hospital discharge into the community.
· Take a person-centred approach to goal setting and support to enable stroke survivors and their carers to improve communication
· Provide personalised information, advice and support.
· Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
· Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.
About You
The post holder will have experience/background in:
· A caring profession ideally with experience of supporting people with disabilities.
· Setting up and running groups.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV with a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Job Title: Starfish Domestic Abuse Service Administrator
Location:Based at Bede House, 351 Southwark Park Road SE16 2JW, with work at various sites in Southwark. Due to the nature of the work, this is not a remote/working from home role.
Hours: Up to 35 hours/week (excluding lunch break). Schedule may vary according to the organisation’s needs. The role covers the normal core office hours of 9:00 am to 4:30pm, Monday to Friday. TOIL may be granted for extra hours worked, in advance and by agreement with the service manager.
Pay grade: Starting point 7, rising to point 11 (£15.85/hr - £16.78/hr at April 2024) with experience (£28,847 - £30,540 FTE)
This post is subject to an enhanced DBS check.
This post is open to women only as this is considered to be a Genuine Occupational Requirement under Schedule 9, Part 1, of the Equality Act (2010).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role will be to support the perpetrator intervention across Wiltshire.
You will be primarily based in Wiltshire supporting the Domestic Abuse Serial Perpetrator (DASP) project, providing bespoke specialist support to perpetrators of domestic abuse. The post holder will work as part of the IOM team within a dynamic, fast paced, crisis intervention, advocacy and support service to ensure that clients who show abusive behaviour are supported through every stage of the process of change. Evening appointments are necessary for this post in Salisbury and Chippenham.
In addition, you will support the delivery of the CPR (Choosing Positive Relationships) Domestic Violence Perpetrator Programme (DVPP), which is an intensive behaviour change programme, designed to increase knowledge and understanding around domestic abuse, the impact on children and healthy relationships. The course teaches tools and strategies to help someone change their behaviour. The CPR group will require weekly evening work in Wiltshire.
The post-holder will be expected to work to Respect standards.
Full training will be available for this role.
Client Based Duties
- Identify and assess the risks and needs of individuals who are abusive in a relationship or other domestic setting, using an evidence-based risk identification checklist.
- Develop personalised risk assessments and safety plans for each service user.
- Advocate for individuals who wish to address their abusive behaviour and show motivation for change with agencies who can help to address the domestic abuse by:
- Understanding the role of all relevant statutory and non-statutory services available to those who are abusive and how your role fits into them.
- Providing advocacy, emotional and practical support and information to individuals, including in relation to drug and alcohol, housing, health and finance.
- Working directly with all key agency partners to address the impact of the abusive behaviour on the safety of high risk victims and ensuring that their safety plans are coordinated.
- Support the client to recognise the abusive behaviour and the effect that it has on their families and assist them in recognising the features and dynamics of domestic abuse present in their situation and help them change unhealthy patterns of behaviour.
- Understand multi-agency partnership structures and work within a multi-agency setting which may include participation at the MAPPA/MARAC. You will contribute interventions and help design a plan to protect victims and any children, while maintaining an independent role on behalf of your client, keeping the victim and any children’s safety as central to any response.
- Ensure support provided is accessible to clients in terms of location and times.
- Be proactive with your line manager in carrying out regular case reviews based on a review of risk and abuse which:
- Feeds back into action planning to further progress, signpost or close cases and;
- Provides feedback to your clients/agencies.
- Help maintain accurate and confidential case management records and databases and contribute to monitoring information for the service.
- Respect and value the diversity of the community in which the services works in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.
- Remain up-to-date and compliant with all organisational procedures policies and professional codes of conduct and uphold standards of best practice.
- Utilizs evaluation and monitoring systems to ensure high standards of service are consistently achieved e.g. Orchards Database.
- Deliver high-quality group work, working in co-operation with your co-facilitator and following a clear manual.
- Have an appropriate attention to data, providing feedback to CPR , your line manager, FearFree and commissioners.
- Work at all times to Respect standards.
- Work closely with other FearFree staff to ensure appropriate support and attention is given to the victim’s needs and those of any children involved.
- Respond proactively to safeguarding concerns, working in partnership with Children’s and Adult’s Social Care.
Working with other agencies
- Work alongside other project partners to ensure that all elements of the project are incorporated into working practices.
- Work in a multi-agency framework to support perpetrators to change their behaviour and help victims and families access relevant support.
- Participate and prepare reports
- Prepare reports for FearFree management as requested.
- Comply with data protection legislation, confidentiality and information sharing policy and procedures and all legislation connected to your work.
- Support colleagues and partner agencies, through awareness raising and institutional advocacy, in order to provide the best possible service for those who are abusive within a family setting.
General
- Work at all times in accordance with the requirements of the Lone Working Policy and Procedure.
- Attend and contribute to team meetings.
- Update written and computerised records with accurate and clear information.
- Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
- Undertake agreed training and keep updated on changes in legislation, policy and best practice.
- To engage in supervision, annual appraisal and induction training.
Responsibilities
- The post holder will deal with highly confidential information relating to vulnerable people.
- Ensure security of data, especially sensitive personal data, in line with the information security policy
- Work within FearFree’s Policies and Procedures at all times.
- Responsible for security of client information and mobile phone while out of office.
- Employees have responsibilities in respect of health and safety. In particular they will:
- Co-operate at all times with management in the implementation of and adherence to health and safety policy and procedures;
- Take reasonable care for their own safety and for the safety of others who may foreseeably be affected by their actions at work;
- Not intentionally or recklessly interfere with or misuse anything provided for the purpose of health and safety at work;
- Report all health and safety concerns to line managers;
- Assist with the completion of the risk assessment programme.
- Any other duties that may be reasonably required.
It is essential that the post holder is able to respond flexibly to changes in the requirements of this post. This role outline is therefore a guide and not an exhaustive list of all responsibilities the post holder may have over time.
For a full job description/person specification and to apply, please follow the link provided on this website.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Sussex Community Foundation is a registered charity that exists to make Sussex a fairer and more equal place. We do this by enabling local people to support local causes, making grants to small charities and voluntary groups working in communities across Sussex.
Sussex Community Foundation is seeking a Grants Officer to work closely with the Head of Grants Programmes and wider team to support the management of the Chagossian Fund, one of the additional programmes managed by the Foundation and funded by the Foreign, Commonwealth and Development Office (FCDO).
Working in close partnership with FCDO and other local partners, you will ensure that the programme provides efficient and effective grant making support to meet the needs of Chagossian people living in Sussex.
The Sussex Community Foundation office is based in Lewes and there is regular travel to Crawley with the possibility of office space there.
Staff are working on a hybrid basis, attending the office 2-3 days per week.
At Sussex Community Foundation, we are working hard to create a diverse and fully inclusive culture where everyone feels valued, regardless of background, identity, or ability. We encourage and welcome applications from people of all backgrounds and different communities. We know there are many ways to gain experience, so if you think you can do the job, please apply and tell us how you meet the criteria.
To Apply
Please submit your cv, with a covering letter explaining how you meet the requirements of the person specification. We are using the Charity Job anonymised recruitment process therefore all applications should go through this channel.
Applications which do not demonstrate essential experience in the covering letter will not be shortlisted.
We are committed to ensuring an inclusive recruitment process. If you require reasonable adjustments at any stage, please let us know, and we will work to accommodate your needs.
The closing date for applications is Monday 9th September 2024 midday
Interviews will be held during the week commencing 16th September 2024
Please ensure that you submit a covering letter to support your application.
To champion and enable all who want to make a positive contribution to our local area through effective philanthropy and community action.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Sunday Times Best Places to Work 2024 - Medium Organisation
MAIN PURPOSE OF JOB:
To help and support Owners with their much loved companion pets with The Trust.
To help support the department with any administration process including inputting information on to our database.
To raise a computerised record or case to log the call.
This post will require a good overall understanding of the needs of older people and their pets.
MAIN DUTIES AND RESPONSIBILITIES:
i. To welcome new Volunteers to The Trust with a phone call.
ii. Search for Volunteers that would match the requirements of the case.
iii. To listen to the needs of each Owner and accurately record information for each Owner and their pet by completion of a computerised case.
iv. Check Volunteer details and the distance they are willing to travel.
v. Check communications to see if a Volunteer has been contacted previously.
vi. If cases are active use your judgement to see if an Owner would benefit from additional support and if so put processes into effect to find additional Volunteers. If this is the case liaise with Owners to see if they would welcome additional support.
vii. To call and reassure Volunteers during the allocation process. If there are no active cases in the area offer posters/advertising materials to be distributed within the area.
viii. To assist with reporting on Volunteer assignments.
ix.To ensure you record all of your communications onto the database in an accurate and timely fashion by way of comments on each Volunteer case at the end of each conversation and appropriately refer to Management about urgent cases.
x.To help maintain up-to-date records and mailing lists for Volunteers and Owners throughout the course of your work.
xi. To have a good working knowledge of other roles and tasks within the team and provide ad hoc support as required including inputting information.
Case types include; Dog Walking, home checks, Short term fostering, long term fostering, pet care, talks and petprofiling
v. To liaise with all other members of The Trust to help maintain a quality service.
vi. To contribute and liaise with the team by helping to update Volunteer and Owner cases in the course of your communications.
vii. To help maintain filing and filing systems related to your work.
viii. To liaise with all other staff of The Trust in a flexible manner.
ix. To liaise and work with the press team for reverse appeals.
x. To liaise with all Owners, Volunteers and members of the general public in a polite and helpful way.
xi. To be familiar with and adhere to procedures and protocols, disciplinary and applicable rules and ensure compliance with legislations (Health and Safety, Data Protection, especially the privacy of members, Owners and Volunteers alike).
xii. At all times to ensure and maintain a compassionate, professional and efficient public image for The Trust.
Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.
This position is based in our head office in Hayle, Cornwall. We are looking to fill this position ASAP. Candidates will need experience in a similar role.
“Peace of mind and practical help for older people – love, care and safety for pets”
Working with our brilliant network of hosts, other organisations and directly with guests themselves, our Placement Coordinators are at the forefront of ensuring that we can host refugees and people seeking asylum.
You'll beresponsible for overseeing your caseload of R@H placements and database management. The role of Placement Coordinator will be to work alongside the placement team in making safe placements quickly and efficiently.
You will build your knowledge of working with guests with different immigration status and needs, and get to know our hosts and what they are able to offer guests. You'll be sharing information and resources with guests to help them find more permanent accommodation.
Interviews will be held on 11th September 2024.
Please submit your CV and a cover letter outlining why you will be a great candidate for this role. Applications without a cover letter will not be considered.
The client requests no contact from agencies or media sales.
Night Concierge
We have a new role available for a Night Concierge to join Depaul UK, where you will play a vital role in ensuring the safety and wellbeing of the service’s clients.
Position: Night Concierge
Location: Wallsend, Tyne and Wear
Contract: Permanent
Hours: 37.5 Hours
Salary: £23,400 per annum plus pension & other benefits
Closing Date: – Sunday 8th September 2024
About the Role
To work as part of a team that delivers an assessment, support and move on service to vulnerable clients in supported or community-based accommodation. Our work is underpinned by the Depaul Endeavour model of assets-based, psychologically informed delivery. The aim of this is to ensure that every client leaves a Depaul service with the skills and resilience to be confident and self-determining in their lives.
Working under the direction, guidance and support of a manager/senior worker you will be responsible for managing the building to ensure that the accommodation provided to the clients is safe and secure through the provision of overnight concierge service, security and door control. This includes controlling access to buildings, being the first point of contact for all emergencies and carrying out Health and Safety checks and cleaning.
Key responsibilities include:
- You will always ensure the safety and wellbeing of clients in the service possible including using Safeguarding and emergency alert procedures as applicable.
- You will provide a basic first contact advice response and security service at night to clients living in the property and/or in dispersed accommodation linked to the service
- You will be the first point of contact for visitors, contractors or services visiting the building at night
- You will be responsible for maintaining Health and Safety standards on the premises and a point of information for clients regarding Health and Safety at night
- You will actively ensure the security of the building through regular checks, and monitoring.
About You
You will need to have the following skills and experience:
- An understanding of the needs of people who have experienced homelessness, poor mental health, substance use or care leavers.
- Experience in managing the overnight safety of vulnerable clients preferably in supported housing.
- Good written and spoken communication skills to ensure the accurate handover of information both verbally and in writing between shifts.
- Experience in undertaking basic maintenance and/or delivering cleaning services.
- Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.
- Able to demonstrate a clear understanding of safeguarding requirements and procedures.
- Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.
- Personal and professional integrity.
- High-level understanding of professional boundaries and ability to maintain boundaries.
- Ability to work collaboratively.
In return for working here, you will receive:
- A comprehensive training package tailored to your needs and role
- Flexible working model for suitable roles.
- 26 days annual leave rising to 30 after five years of service.
- Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
- Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
- Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
- Discount vouchers including gym, retail, food & drink, travel, electricals and more.
- Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
- Death in service (4x Base salary)
- Legal Advice line
About the Organisation
Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as: Night Porter, Night Receptionist, Night Guest Services Associate, Night Security Concierge, Night Shift Front Desk Agent, Night Duty Manager, Night Shift Lobby Attendant, Night Shift Guest Relations, Evening Concierge, Overnight Concierge, Night Hotel Attendant, Nighttime Customer Service Representative etc. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Are you ready to lead transformational change at CHAS by harnessing the power of authentic and inspiring storytelling?
About Us:
At CHAS, we provide unwavering care for children who may die young and their families, at every step on this hardest of journeys. We make sure that no family in Scotland has to face the death of their child alone. Since launching our new Strategic Plan in April this year, we’re embarking on our most ambitious journey yet - one that will transform the experience of children’s palliative care across Scotland for dying children and their families. Joining CHAS now is more than just a job; it’s about making a profound, lasting difference for generations to come.
The Role:
We’re seeking a visionary and dynamic Interim Head of Marketing and Communications (maternity cover) to lead our efforts in bringing this ambitious vision to life, at the cusp of an exciting period of growth and change for CHAS. You’ll be a key member of the organisation’s leadership team, responsible for leading your team to develop and execute comprehensive marketing and communications strategies that will raise awareness of CHAS, drive action in time, money and voice, and support an outstanding experience for all of our stakeholders and audiences.
About You:
- You’ll have an excellent track record of leading successful marketing and communications teams, particularly through periods of change and growth.
- You can see the big picture and are adept at translating vision into actionable plans that deliver measurable results.
- You’re creative and have a knack for excellent storytelling.
- You’re a natural leader who can motivate and empower others to achieve their best and bring others along with you to support your vision.
- You have excellent written and verbal communication skills, with the ability to craft compelling narratives that resonate with diverse audiences.
- You are well-versed in the latest digital marketing trends and tools, with a keen understanding of how to harness their power for good.
- You possess strong PR skills, with experience in media relations, reputation management, and crisis communications.
- Above all, you’re driven by a deep commitment to making a difference every single day.
Why join us?
This is more than a job—it’s an opportunity to be at the forefront of a transformational journey that will have a profound impact on children with life-shortening conditions and their families, all across Scotland. You will have the chance to work with a passionate, dedicated team who are committed to achieving our ambition. Together, we will create the conditions for success, not just meeting our goals but surpassing them.
If you’re ready to embrace this challenge and lead with passion, we want to hear from you.
We offer
- Flexible Working: our teams work flexibly and in a hybrid manner with time split between at home and onsite an any of our sites across Scotland. CHAS offers flexible and family friendly working, and are happy to discuss working arrangements that work for you.
- Professional Growth: Work with industry leaders in a high-performing team where you will be encouraged and supported to excel and develop your skills.
- Comprehensive Benefits: Including generous annual leave and pension, incremental salary progression, access to Blue Light discounts, and health and wellbeing support.
Further information and how to apply
If this sounds like you, we would love you to apply!
Follow the link below to find more information including:
· Full job description
· Full list of benefits
· Contact details to arrange an informal chat with the hiring manager.
· Contact details for support with the recruitment process.
To apply you will be asked to answer a couple of questions and submit your CV or complete our full application form.
We expect interviews to take place Friday 20 September 2024
This post is subject to a Basic Disclosure Scotland check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Organisation
You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week, with no loss of pay. Causeway is a London living wage employer, with a competitive pension scheme. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us.
The Role
To provide a high-quality housing management service, ensuring outstanding customer service and service delivery, by a being a primary point of contact for tenants. Engage with tenants to provide a responsive efficient housing management service that is consistently excellent for all tenancies. Housing Officers are expected to carry out the vast majority of their duties (70%) at our managed accommodation. Your accomodation patch will include a lot of West London, therefore you will need to drive and have your own vehicle (milage reimbursement provided), and be comfortable travelling daily.
The client requests no contact from agencies or media sales.
This is an opportunity to join Refuge as a Building Advisor. You will be responsible for ensuring that Refuge complies with statutory building and property obligations and monitor changes in industry standards and regulators requirements. The post holder will also monitor obligations in property agreements and support corporate services and provide technical advice which may require research. The post holder will collect property data to demonstrate compliance and for reporting purposes as well as update Refuge’s property polices accordingly and train people.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The client requests no contact from agencies or media sales.
We're looking for a Head of Safeguarding, Safety and Wellbeing to lead the delivery of an excellent guiding experience across the UK. This person will lead our work to ensure that Girlguiding operates safely at all levels, working in partnership and collaboration with volunteers and staff to ensure that girls and members are safe.
A vital member of the Membership Services directorate and the Senior Leadership Team, the successful candidate will demonstrate excellent knowledge of safeguarding activity health and safety, complaints and wellbeing, that are delivered across the UK to over 300,000 girls.
You'll be an effective collaborator and influencer, familiar with working across a large devolved network. You'll have a successful track record of developing and implementing safeguarding and activity health & safety strategy, policies and procedures, working in partnership with volunteers. You'll have strong motivational leadership and be confident driving change, in this fast-paced, varied and rewarding role, that is making an impact to girls skills and confidence.
About Girlguiding
This is a really exciting time to join Girlguiding. We have much to be proud of in our one hundred years of history, but we know that to remain vibrant and relevant to young people we must continually evolve.
We’ve begun a process of significant change: transforming the organisation so it can meet the challenges of the future by putting young people at the heart of our organisation. We’re on a mission to amplify the voices of girls and young women, so they can champion change in their own lives and the wider world; to build strong partnerships that can increase our reach and impact; and to increase the support we offer our amazing adult volunteers who deliver incredible experiences to young people across the UK every week.
Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. Girlguiding is proud to be part of the Stonewall Diversity Champions programme, a member of the Business Disability Forum, and a member of Time to Change. While Girlguiding’s young members may be women only, our staff team is mixed gender. We welcome applicants from all backgrounds.
Girlguiding operates a hybrid working arrangement where office based staff are required to attend the office on average two days a week, or 40% of working time across the year. Location allowance is payable to those who work in accordance with out hybrid working model. We’re committed though to supporting our staff to achieve a good work-life balance and offer flexible working options wherever we reasonably can. All staff are required to carry out our online health and safety training and complete a DSE risk assessment to ensure we can provide the support you require.