Advice Jobs
We are looking to recruit a coordinated, efficient, and enthusiastic Administrator to join us at the Royal College of Radiologists (RCR) as our CRM Team Administrator. The RCR is undergoing a big system change and the CRM Team Administrator will help support the project by providing excellent administrative, engagement and testing support to the Digital Products Owner for the new CRM system as it develops.
The successful candidate will be joining our high performing CRM team and have responsibility for the day-to-day operational management of administrative processes. You will also provide an enthusiastic customer service. As a confident and coherent communicator, you will act as an internal liaison and support to staff as the CRM develops, coordinate enquiries and feedback in an efficient and timely way.
As the CRM Team Administrator you’ll play a pivotal role in helping us maintain and enhance our customer relationships and ensure that the team operates smoothly and efficiently.
What you’ll do:
- Coordinate enquiries from users/staff for the CRM product throughout development and delivery.
- Support the documentation of processes and mapping exercises for the CRM project and any other administrative support associated with the project.
- Arrange and manage project meetings.
- Coordinate ongoing training and induction of new staff to business systems (CRM) as they are implemented.
- Support the development of tools and training materials across services.
- Help to monitor any shared inboxes and the CRM helpdesk, ensuring enquiries are directed to the relevant team member.
What you’ll need:
- Experience of team or project administration.
- Experience of working with a project team.
- Effective interpersonal skills and customer service.
- Strong communication skills.
- Proficient user of Microsoft packages.
- Excellent organisation skills
If you are looking for an impactful role in a medical charity with a great cause and ambitious goals, then please find out more about the role, the RCR and instructions on how to apply in our CRM Team Administrator candidate pack.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Parkinson’s UK works with health and social care professionals to transform Parkinson’s services across the UK.
We do this through the Parkinson’s Excellence Network (PEN), a network of around 6,000 health and care professionals with a shared vision: to build an expert Parkinson’s workforce and improve health and care services for people with Parkinson’s.
We bring together and support health and care professionals to share best practice, network and collaborate, share resources and education, and drive improvements to services for people with Parkinson’s and their loved ones.
Since its establishment in 2015, the Excellence Network has provided networking and collaboration opportunities for professionals across the different regions of the UK. In England, the Excellence Network is moving to a new regional model aligned to the 7 NHS England regions. The regional model in the devolved nations will remain the same: 3 regions in Scotland, 2 in Wales and 1 in Northern Ireland.
To help us deliver this new regional model, we are looking for a healthcare professional to take on the role of Regional Clinical Lead on a consultancy basis.
To apply for the role, you will need to be based in the East of England region.
What will be expected of you in this role
You’ll:
- Be expected to co-opt a multidisciplinary leadership team to support you in your role. This team should reflect the multi-professional composition of regional services, as well as the geography and should include at least one person with Parkinson's.
- Drive engagement and participation with the Excellence Network at a regional level.
- Inspire, challenge and collaborate with the health and social care professional community to drive significant improvements to Parkinson’s services across your region.
- Act as a professional ambassador for the Excellence Network and help represent the professionals in your region.
- Engage with Integrated Care Board (ICB) leaders to help influence the development of your Integrated Care System (ICS).
- Work closely with the Professional Engagement team at Parkinson’s UK to organise and hold engagement opportunities in your region. This will include working with the team to hold and lead at least one in-person meeting in your region per year.
- Attend the annual in-person PEN National and Regional Clinical Leads meeting.
- Support the PEN national calendar of events through attendance or promotion. This includes Excellence Hub meetings and other activities centred around our national priorities.
- Work closely with the PEN National Clinical Leadership Team (CLT) to discuss and review national and regional priorities. Attend a virtual meeting with CLT 2 times per year.
What expertise you’ll bring
You’ll:
- Be a UK-based clinical healthcare professional, working in Parkinson’s or with extensive interest and expertise in the condition, with exceptional interpersonal and influencing skills. Healthcare professionals living with Parkinson’s are also encouraged to apply.
- Have a good understanding of the landscape of health and social care delivery, education and workforce development to support the strategic aims and objectives of Parkinson’s UK.
What you can expect from Parkinson’s UK
You’ll:
- Be formally welcomed and introduced to the Excellence Network and your role as a regional clinical lead.
- Be provided with an introduction pack, which outlines all the activities of the PEN at a national, regional and local level, so that you can gain an understanding of where your role fits in.
- Meet regularly with the Professional Engagement team to discuss and plan activity in your region, working to a co-developed engagement plan for your PEN region. We will be flexible, taking into account your individual needs.
- Meet with the Professional Engagement Lead or Associate Director of Policy & Health Strategy after 6 months in the role for a review meeting and then annually thereafter (or more frequently if required).
- Be provided with a set of resources and information to support you in your role eg. a ready made presentation on the PEN, data from the services within your patch, including relevant data from the UK Parkinson’s Audit.
- Be invited to an annual event for the National and Regional Clinical Leads, to provide updates, training and opportunities for discussion.
A bit more about the opportunity
- Time commitment will be 0.5 days per week (1 programmed activity) to be worked flexibly across the month.
- Monthly rate will be based on skills and experience.
- Term of consultancy services will be set tenure of 3 years from date of appointment, with an option to extend once for a further 3 years.
We will also ask you/your employer to send across a monthly invoice to the Professional Engagement Manager at Parkinson’s UK and include a short paragraph outlining what you’ve done in the role each month. We can provide an example of this.
Closing date for applications: 12pm on Sunday 18 August.
Shortlisted applicants will be invited to an interview and we’ll be aiming to hold interviews week commencing 27 August.
We’re a people-powered movement on the verge of major breakthroughs in Parkinson’s. Together, we will find a cure.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Internally your job title will be Recovery Worker
You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise, and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s Windsor Road as a Recovery Worker.
Windsor Road service offers 11 beds to people experiencing mental ill health. We are a CQC registered residential care home. We offer individual one to one interventions and sessions such as social anxiety, anxiety, finance and budgeting, positive self-image, building self-esteem, support with diet and nutrition, healthy eating, sleep hygiene, DBT skills, building resilience, life skills, solution-based therapy, stress management etc. We offer a range of activities in our service planner including a daily coffee morning, a ‘here and now’ group, community gardening, cooking, arts and crafts, social inclusion and family and friends’ days. We support our residents with daily living skills where this is needed, such as support with shopping and cleaning tasks, this could include prompting or supporting alongside them. We also work closely with other agencies and our residents wider care teams, so good communication skills are required. And of course, all of this is recorded on our information management systems, so good record keeping and documentation is also essential. Our service consists of 8 24/7 Recovery Workers, a Service Manager and Registered Manager.
We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to achieve independence in the community, we’ll rely on you to work with them to come up with a person-centred support plan that will see them achieve their goals and aspirations, as part of your key worker role. Whether it’s developing their domestic and finance management skills or accessing work or volunteering or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.
Care home, mental health support or social care experience is preferred. You will be required to administer medication and complete a medication qualification and the care certificate. Candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties as well as completing sleep in shifts.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
This is a permanent part-time requiring the post holder to work 30 hours per week.
The post holder will be required to work a minimum of one sleep-in shift per week.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
To apply, please send a CV and covering letter via our website explaining why you feel you are right for the role.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Internally your job title will be Casual Recovery Worker
You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Robin Hood Avenue as a Casual Recovery Worker.
Robin Hood Avenue is a small mental health, supported housing service, working to a recovery model. We provide a range of support services for people with mental ill health to access in their local community, including peer support and supported housing. We have been operating in the area for a number of years and offer a staffed service to our residents aged 18 and upwards.
We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.
Relevant experience is required and candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
To apply, please send a CV and covering letter explaining why you feel you are right for the role.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.
Summary
Job title Programme Manager
Division Social Sciences
Department Oxford Department of International Development
Location Queen Elizabeth House, 3 Mansfield Road, Oxford, OX1 3TB
Grade and salary Grade 8: £45,585-54-395 (with a discretionary range up to £59,421)
Hours Full time
Contract type Fixed term until 31st December 2026, extension subject to funding
Reporting to Director
PLEASE APPLY FOR THE JOB ON THE UNIVERSITY OF OXFORD WEBSITE AND WE WILL NOT CONSIDER ANY AGENCIES.
The role
The role is a member of the Senior Leadership Team with responsibility for programme management, overseeing all aspects of the governance and operational management of the Young Lives programme, including delivery of the multimillion portfolio of grants including the £9.4m FCDO funded ‘Young Lives at Work’ project in addition to a growing portfolio of complementary research grants. To ensure successful delivery of this complex and high-profile research programme, the post-holder will demonstrate excellent leadership skills and expertise in all aspects of programmatic and operational management, working with significant independent responsibility. They will work closely with the Young Lives Director, Senior Leadership Team and Country Directors (in four study countries) to provide strategic and operational leadership of the programme and will provide support and expert advice on external representation and fundraising, including representing Young Lives to external audiences and funders (notably FCDO).
The post-holder will ensure a cutting-edge approach to monitoring, evaluation and learning across the programme; grip financial management and operational delivery; facilitate the country leads in delivery of their programmes and plans; identify issues and risks and constructively and rapidly problem solve to overcome or mitigate them; and develop and maintain excellent stakeholder relationships with funders and partners.
The post-holder will lead the Programme Management team of staff and multiple consultants, with direct line management responsibility for at least three staff members. As part of the Senior Leadership Team, they will also share responsibility for overseeing the culture and impact of the team and wider partnership, helping to get the best individually and collectively from a variety of partners with diverse personal and professional backgrounds.
As a senior professional in the Oxford Department of International Development, the post-holder will also be expected to operate in line with the overall mission and values and take every opportunity for collaboration with professional services and other research centres. The successful candidate will be educated to graduate level with a mission focused, flexible, can-do approach to work, self-motivation, resilience and will proactively seek to drive improvement and adaptation within the team.
Selection criteria
Essential selection criteria
· First degree, ideally with a professional qualification (e.g. MBA, DMS or Qualified Accountant)
· Proven experience of leading and managing a large team and ability to work collaboratively with a wide range of partner institutions, including in low and middle income countries
· Extensive programme management experience, including large scale funding proposals, financial management and project reporting
· Excellent analytical skills and the ability to assimilate and process information on a wide range of issues as well as the ability to think strategically and solve complex problems
· The ability to influence at all levels both internally and externally with experience of conducting representation and negotiations at a senior level
· Excellent time management and organisational skills; experience of working under pressure to competing deadlines and adapt to challenges quickly
· Excellent written and oral communication skills, in particular explaining technical and financial information to non-technical audiences and ability to produce user friendly financial and narrative reports
· Self-motivated, with an enthusiastic and energetic approach to leading a multi-disciplinary and cross-cultural team and ability to work with minimal supervision; ability to employ tact and discretion in building a strong team.
Desirable selection criteria
· Programme management experience of large FCDO funded programmes, including developing logframes, theories of change and risk registers.
· Knowledge of University of Oxford administration and financial policies and processes
· Willingness to undertake overseas travel
Please apply for the job on the University of Oxford website.
The client requests no contact from agencies or media sales.
Summary of the Role
We are commissioned to carry out Quality Checks of support services where people with a disability or mental ill health live, including Supported Living settings, Residential Homes, Day Services, Assessment and Treatment units and individual homes. The purpose of the Quality Checks is to ensure that people who live in these settings are safe, and living healthy, happy and meaningful lives and that the support they receive is appropriate to their needs.
All our Quality Checks involve a Quality Checker (an Expert by Experience) with lived experience of disability or mental ill health working alongside a Quality Checking Coordinator. On visits, we talk with people living in these settings to gather information regarding their quality of life and the quality of care and support they have.
The Coordinator’s role is to organise the checks and facilitate them on the day, whilst the Expert by Experience asks most of the questions. The Coordinator is responsible for compiling all the information gathered during the Quality Check and producing a report which is shared with the Provider and Commissioners. The Coordinator also has line management responsibility for a small number of the quality checkers on the team.
If you are interested in applying for this role please contact us and we will send you our application form and a full job description.
Hours: 20 hours per week (Maternity Leave cover until end of February 2026).
Pension: IG operates the NEST pension scheme and will contribute 3% subject to qualifying status
Salary: FTE (£29,444.46) pro rata, or £15.10 per hour.
Location: Railway House, Bruton Way, Gloucester, GL1 1DG and offsite at locations across and occasionally outside of Gloucestershire. There is the opportunity to work flexibly from home when not engaged in onsite visits.
Holiday: 28 days + bank holidays pro rata
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Title: Operations Administrator
Reports to: Associate Director of Business & Operations
Based: Remotely - however must be willing and able to travel as and when required to meetings and events.
Job Purpose: To provide confidential operational administrative support to Senior Management and all areas of the Charity.
Key Responsibilities:
•
Manage and oversee organisations database to ensure clean and clear data is being recorded and stored accordingly, draw down monthly reports for Senior Management using BI Reporting and disseminate to data inputters any errors for correction.
•
Collate websites update requests and liaise with Communications Team to instigate the changes.
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Proofreading and final point of sign off before Senior Managers.
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Administrative assistance and attendance at annual events/programmes such as World Heart Rhythm Week, Global AF Aware Week, Heart Rhythm Congress, Heart Rhythm Updates, and any other event/programmes or initiatives.
•
Diary Management for the senior management team
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Minute taking and writing for Senior Management.
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Management of travel arrangements. Scheduling and tracking domestic and international travel itineraries within several time zones for senior management.
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Management of deadlines for Senior Managers/Coordinators and prompting the team where necessary.
• Supervise the General Administration team to ensure completion of their tasks to a high standard before signing off on their work.
•
Assist in answering calls as and when required, taking messages when necessary. Screening and responding as appropriate to incoming emails or calls.
Person specification:
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Educated to GCSE level
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Excellent verbal and written communication skills
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Competent in Microsoft Word and Excel
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Excellent organisational skills, with the ability to prioritise and manage own workload
- Can undertake a wide variety of tasks and multi-task with ease
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Ability to work on own initiative
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Good attention to detail and accuracy
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Can work flexibly, and as part of a team
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Methodical and thorough approach to work
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Friendly and polite
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As our Legacy and In Memory Fundraiser you will develop our plans to maximise income, consolidate and develop processes and build important relationships with a range of donors to ensure we can continue to provide palliative care to our communities for many years to come.
· Are you passionate about making a difference to patients with life-limiting illnesses and their families in Weston-super-Mare and North Somerset?
· Could you inspire donors to leave a lasting gift to Weston Hospicecare and help secure our future?
· Would you like to utilise your superb organisational and administration skills to balance a varied workload and maximise income in these important areas?
We would love to hear from you.
Weston Hospicecare is seeking a passionate and self-motivated fundraiser to develop and grow our Legacy and In Memory fundraising activity. This is an important area of income for the Hospice, and we are looking for someone who can either bring their existing expertise to this role or who is keen to develop their current fundraising experience within legacy fundraising.
To be successful in this role, we’re looking for someone who will:
· Lead on the development of Weston Hospicecare’s Legacy and In Memory fundraising strategy, using your expertise to analyse activity and grow this area of income, building the financial resilience of the Hospice.
· Inspire support by developing a compelling Legacy fundraising proposition to encourage support from existing and new supporters.
· Deliver results through inspiring communications and promotional activity, bringing to life the extraordinary work of Weston Hospicecare and driving legacy pledges and support.
· Build strong relationships with a range of people, including local firms of solicitors, supporters, patients and their families and members of the team.
· Utilise your exceptional attention to detail and expert knowledge to monitor and administer existing estates, working with solicitors and executors to expedite settlement and where possible, accurately predict timelines for income.
· Provide excellent stewardship to existing supporters and pledgers through regular updates and inspiring events to demonstrate the impact of support and develop and nurture these important relationships.
· Devise an effective In Memory strategy to build upon and support this area, monitoring existing opportunities and developing new activity. Sensitively use personal stories, images and testimonials to strengthen this key area of income and offering a lasting tribute for families.
· Amplify the work of the team through sharing ideas and knowledge. Keeping up to date with sector developments and ensure best practice across all Legacy and In Memory fundraising activity.
· Work with an ambitious, positive and creative approach, with experience in working collaboratively organisation wide.
We welcome applications from those with existing expertise in Legacy fundraising and those with a broader fundraising experience looking to develop their skills in this exciting area.
Whilst we are looking for someone to work 37.5 hours per week, we will also consider compressed hours or part-time hours of 30 per week for the right candidate.
In return, we offer:
· 6 weeks holiday (increases with service)
· Contributory pension/NHS transferable
· Healthcare discount scheme
· Employee Assistance programme
· Subsidised bus travel with First Bus Commuter Travel Club
· Free parking (on site or nearby)
· Opportunity to develop your skills within an experienced fundraising team.
If you would like to discuss this opportunity in more detail and find out why this could be the job for you, please get in touch with Head of Fundraising Georgina Landau.
The closing date is Wednesday, 7th August and we anticipate holding interviews during week commencing 19th August.
We value and encourage applications from all sections of the community.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Exciting Communications Leadership Opportunity in the Social Housing Sector
- Join this purpose-led Ombudsman to lead the Comms & Stakeholder relations!
About Our Client
The Housing Ombudsman service investigates complaints and resolve disputes involving the tenants and leaseholders of social landlords (housing associations and local authorities), as well as for our voluntary members (private landlords and letting agents).
They are a free, independent, and impartial service, whose vision is to improve residents lives and landlord services through housing complaints.
Job Description
The post holder will provide leadership and line management to the Communications & Stakeholder Engagement teams, ensure delivery of key business plan commitments and contribute to the development, design and delivery of the corporate plan as well as key communication and engagement strategies and plans. The post holder will also provide strategic challenge, guidance and support to the Ombudsman and senior leaders to manage key stakeholder relationships effectively.
Responsibilities and Outcomes:
To manage the brand of the Housing Ombudsman - developing strategies for all our external communication channels and platforms to increase the visible impact of our work and proactively seek opportunities to raise awareness of the Housing Ombudsman and develop our offer.
Be responsible for a comprehensive internal communication programme which includes multiple engagement channels and all staff events - driving internal engagement with key strategic documents such as the business plan.
Be responsible for ensuring the delivery of the Ombudsman's external-facing events including the Member Responsible for Complaints (MRC) Annual Conference and the 'Meet the Ombudsman' events.
To deliver quality stakeholder engagement with our members, the Residents Panel and key third parties, such as advocacy and advice agencies.
To assist the Ombudsman to identify emerging issues within the sector and political landscape, including proposals for influencing key policy makers and responding to relevant consultations.
To provide the Ombudsman and senior leadership team with coaching on crucial presentations (such as giving evidence at select committees or inquests), strategic and tactical communications analysis, advice and support.
To build strong, agile relationships with peers to proactively facilitate cross-directorate working and ensure that strategic thinking about communication is built into everything we do.
To lead and manage teams of communication and stakeholder engagement specialists to deliver the work to high quality standards in a timely manner.
To contribute to the development, design and delivery of the corporate and business plans.
To produce critically important corporate publications, such as our required consultations and annual report.
Be responsible for a Communications Grid tracking all internal and external engagement and activities.
To assist and support the presentation and publication of our casework, systemic work, Centre for Learning and Code compliance work.
The post holder should strive at all times to adhere to HOS values of Learning , Excellence, Openness and Fairness.
The Successful Applicant
The candidate that secures the Head of Communications & Stakeholder Engagement opportunity at the Housing Ombudsman Service will be able to demonstrate the following:
Track Record:
A track record of leading, managing and motivating professional teams.
Professional, senior level communications experience in an organisation with a high public profile and a track record of advising at the most senior level.
Proven ability to develop and deliver high quality and innovative strategic communication campaigns and powerful storytelling communications internally and externally across a range of channels with a track record in evaluation to ensure efficient and effective use of resources.
Proven ability to translate complex and sensitive information and communicating it effectively and appropriately to a range of audiences.
Extensive experience of working with the media in a high profile, national organisation including an up to date knowledge of social media and the way it can work alongside traditional media.
Experience of managing change and achieving results.
Experience in business planning, quality assurance and risk management.
Budget management
Knowledge & Skills:
Ability and agility to work flexibly in a context of change and ambiguity.
Comprehensive understanding of government and the wider public service arena including its political decision making processes.
Understanding of the wider social, political and economic environment and their impact on the issues, implications and challenges facing public sector organisations.
Good resilience and proven experience of working well under pressure.
Communicate articulately and confidently with a wide range of people.
Write clearly and concisely for senior audiences.
Influence and persuade others.
Strong IT skills including use of Microsoft Office applications
Behaviours:
Willing to be viewed as an ambassador for HOS
Demonstrably able to collaborate with purpose.
Exceptional communicator - keeps all relevant parties informed in a meaningful and timely manner
Has a desire to learn - asks how can things be improved and is open to views and feedback
Able to see things from others perspectives - can represent the interests of stakeholders in internal discussions
Motivates and leads others to deliver
Inspirational and actively builds trust and confidence
What's on Offer
Competitive Basic Salary up to £70,717 depending on suitability
27 Day Annual Leave + Bank Holidays rising with service
remote working with offices available in London and Manchester
flexi time working scheme
one professional membership paid for annually
annual health assessment
opportunity to join the Local Government pension scheme
enhanced Maternity/Paternity and Adoption leave
personal allowance to spend on well being apps
employee discounts scheme
volunteer days policy - paid leave for volunteering
employee assistance programme
Cycle to Work scheme
payroll charity giving scheme
HOS is committed to equality of opportunity in all its practices, policies and procedures. It is our intention to promote a working environment that is free from harassment, bullying, victimisation or discrimination, where everyone is treated with dignity and respect. We expect all staff to behave respectfully with courtesy and consideration, whilst carrying out their duties.
Application - To apply for this post your application must include:
A CV setting out your career history, with key responsibilities and achievements. Please ensure you have provided reasons for any gaps within the last two years.
A Statement of Suitability (no longer than 1,000 words) explaining how you consider your personal skills, qualities and experience evidence of your suitability for the role, with particular reference to the criteria in the person specification. Please add this at the front of your CV
Interviews: W/C 22nd August 2024 and W/C 29th August 2024
The interview will take place virtually via Microsoft Teams. Further details will be released to candidates who are successful at shortlist.
Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Page Personnel.
We're looking for an inspirational person to join us as a Mobile Assistant Shop Manager in our South London Shops. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time.
This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
- You are a naturally energetic person with an enthusiasm for managing and empowering people.
- Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
- We’re looking for someone friendly and personable, who can work well as part of a team and is proficient using Microsoft Office application and other systems used.
Apply to be part of our team and be the change you want to see in society
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Adult Carers Service Manager
About us
Angus Carers Centre is a rights-based charity working with and for unpaid carers from all walks of life living across Angus. We exist to improve the quality of life for all carers by building genuine and equal relationships, connecting carers with each other to create a sense of belonging and community, providing practical and emotional supports, and influencing change at local and national level.
Established in 1996, we have grown significantly over the last 25 years, and we are now supporting nearly 2,000 unpaid adult and young carers across Angus. Our talented and passionate team of 25 staff and over 20 volunteers ensure the needs of our carers are meet. Together with our volunteers we strive to provide a first-class service to carers and their families, to make a lasting difference to their lives.
Our vision is that all unpaid carers in Angus will receive appropriate information and support to enable them to feel valued and confident in their caring situation and to develop their own potential.
Why should you consider applying?
The social, political and policy horizon is changing, and we need to ensure that we provide the right support at the right time. We are entering a new and exciting chapter, and there has never been a better time to join our organisation.
You will form part of the Leadership Team. You will be making an impact by building authentic and empowering relationships with our dedicated and change-driven teams supporting unpaid carers, their families and partner organisations. You will lead on the development of our service demonstrating its impact and added value. But most importantly, you will put the voice of carers at the centre of what we do.
Reporting to the CEO, you will have a positive non-judgemental regard and help unpaid carers exercise their rights and support them to realise their potential.
Job overview
The postholder will:
· Create a safe environment for unpaid carers to build genuine relationships to participate in meaningful and engaging activities allowing them to express themselves, share their dreams and aspirations.
· Manage the development of Angus Carers Centre’s services, including identifying unmet need, monitoring, and maintaining standards in line with contractual agreements, and good practice.
· Provide leadership, management, coaching, support to the team members.
· Be responsible and accountable for the management of the team’s financial budgets in line with Angus Carers Centre’s financial and business support procedures.
· Measure the impact of our work in a creative and ethical manner ensuring lessons learnt are identified and taken forward, reporting on outcomes and progress towards strategic objectives.
· Work closely with other teams to ensure collaborative culture and synergies prevail across all areas of Angus Carers Centre’s work.
· Maintain and build relationships with a broad range of public, private and Third Sector organisations, including schools, community groups, health and care providers, and others.
· In collaboration with other teams, use the evidence of impact of our work to influence policy and practice within the local area and beyond.
· Ensure organisational and local safeguarding and health & safety policies are adhered to and effectively implemented.
· Support teams in identifying unpaid carers’ needs, circumstances, and outcomes, and support them to achieve them by working collaboratively with colleagues, partners agencies and other organisations.
· Ensure unpaid carers’ voices and opinions are heard and taken into account in decision-making processes.
· Work collaboratively with Angus Carers Centre’s teams to achieve its vision and strategic objectives.
· Continuously learn, reflect, and improve what we do to ensure evaluation is embedded into practice, and reflects agreed outcomes.
· Raise profile of Angus Carers Centre by facilitating information and development sessions with a wide range of organisations, communities, and individuals.
· Speak truth to power in a respectful, impactful, and authentic manner.
· Comply with Angus Carers Centre’s policies and procedures.
Job overview
The above does not represent an exhaustive list of responsibilities and tasks but indicates the main responsibilities required from employees in the role. The organisation reserves the right to require employees to perform other duties from time to time.
Key values
· Strong sense of integrity.
· Authentic and true to themselves and others,
· Compassionate and boundaries,
· Drive for social justice and equity.
Qualifications and knowledge:
· Bachelor’s or master’s degree such as Social Work, Community Development, Youth Work. Equivalent qualification or five years’ experience at a senior level.
· Understanding of Human Rights, the UNCRC and Children’s Rights and the needs of diverse individuals and communities,
· Knowledge of the policy and practice areas of the social care sector in Scotland, including SSSC, Care Inspectorate and the new National Care Service.
· While we would welcome the knowledge gathered through a relevant qualification, we are just as interested in relevant work experience.
· Demonstrable continuing professional development in relevant areas
· Full Driving License and a suitable vehicle for work with business insurance.
Experience
· Experience of leading, motivating and building teams through times of change.
· Experience of the social care sector in Scotland, including the policy landscape affecting local authorities, health boards, health,and social care partnerships.
· Experience of multiagency working supporting the development and delivery of services within local communities.
· Experience of working with a range of stakeholders, senior officials, Trustees, the public and partner.
Working hours
35 hours per week subject to organisational needs. Some work may have to be undertaken outside office hours, including evenings and weekends.
Special conditions
The post entails work with vulnerable people and falls within the definition of “regulated work” under the provision of the Protection of Vulnerable groups (Scotland) Act 2007. The post holder will require to be registered as a member of the Protection of Vulnerable Groups Scheme, which will involve a Disclosure Scotland check.
Office base
The post is based at 8 Grant Road, Arbroath, DD11 1JN.
Equal opportunities
Angus Carers Centre is committed to being an Equal Opportunities Employer and we encourage candidates from diverse backgrounds to consider joining Angus Carers Centre.
Benefits
· Training and development opportunities
· Employee Assistance Programme
· 6% employer pension contribution
· Free car park
· 31 days of annual leave
· Flexible working, subject to organisation’s needs.
Application process To apply, please provide the following:
1. A covering letter explaining why you are interested in this position, highlighting your relevant experience, and explaining how you meet the ‘Person Specification’ (detailed below). The letter should be between 800 and 1000 words.
2. A CV, limited to two pages.
3. Contact details for two work or education related references. (Please state clearly if you do not want us to contact references prior to interview.)
To completed applications pleas click on the apply button
Interviews Interviews will be held face to face in Angus Carer Centre
Shortlisted candidates will be invited for a 45 – 60 min interview (involving a mix of experience and competency-based questions)
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
About the role
The role sits within a Critical Time Intervention (CTI) team working across Liverpool City Region.
Contract: 12 month fixed term contract, family leave cover
CTI is part of a housing-led response to ending homelessness. CTI is an evidence-based model, designed for times of transition for people who require support to navigate often fragmented systems. It uses a time limited case management approach to support people through a period of transition which works towards preventing and ending homelessness.
The model is strictly time limited and prescriptive in its application and Crisis’ CTI pilot will run close to the CTI principles. The timing of movement through the phases is defined by the Programme model.
CTI consists of four main phases:
- Pre CTI: in which the relationship with the client is developed and their goals and ambitions are identified, (no timescale – could be days, months or years)
- Transition: providing support & beginning to connect client to people and agencies that will assume the primary role of support and enable them to meet their goals (3 months)
- Try out: monitoring and strengthening support network and client’s skills (3 months)
- Transfer of care: terminating CTI and stepping right back (3 months)
The post holder will be working within the framework of CTI, supporting prison leavers from prison into accommodation, thus preventing homelessness on release from custody.
About you
To be successful in this role you will have experience of delivering person centred support with statutory and non-statutory services within the criminal justice system, offering coaching and mentoring, learning support and/or personal development training, ideally working to matrix standards. You will also have an appreciation of delivering this within a time limited framework.
You will demonstrate knowledge of issues affecting homeless or vulnerably housed individuals which could include mental illness, addiction, the benefit system and housing. Being committed to empowering homeless and vulnerably housed individuals is essential to this role.
Due to the nature of the role, it is essential that you have a valid driving licence and access to your own vehicle.
We want Crisis to be an inclusive employer which then reflects our members and the communities we work in. We want to offer opportunities to everyone regardless of their gender, ethnicity, disability, religion, sexual orientation or age. We particularly welcome applications from people with lived experience of homelessness.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave which increases with service to 31 days and option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 4 August 2024 at 23:59
Interviews will be held W/C 19 August 2024 at the Crisis Skylight Merseyside, 96 Kent Street, Liverpool, L1 5BD
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Caseworker (Scotland)
Hours: Full-time 36.25 hours per week worked between the hours of 8am–6pm
Contract length: 12 months (with the possibility of extension depending on funding)
Salary: £26,000
Location: To cover the North & East of Scotland
Working pattern: Work from home with frequent travel required. You will be expected to deliver a face-to-face service to clients in their own home or safe meeting place within the North & East of Scotland.
Deadline for applications: Friday 2nd August
Interviews to be conducted: Early August
Rare Opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.
Who We Are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.
Join Our Team: We're expanding our National Road Victim Service and need a dedicated Caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable.
Not Your Average Job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road traffic collisions.
What We Offer:
· A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year)
· An extra day off for your birthday to take whenever you choose
· Enhanced sick pay and compassionate leave
· Death in service benefit
· Pension
· Employee Assistance Programme
· Flexible working
· Be part of a skilled, friendly team with an engaged Board of Trustees
Who You Are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles like police, criminal justice, counselling, or health and social care could make you a perfect fit.
Specifically Seeking Candidates With:
- Living in the North or East of Scotland
- Frontline care experience (desirable but not essential)
- Understanding of criminal justice processes (desirable but not essential)
- Research and advocacy skills
- Resilience and willingness to grow
- Competent I.T. skills for remote work
- Your own vehicle and a willingness to use it for work purposes (travel expenses will be repaid)
Join Our Mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma.
About Us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We don’t want you to ‘fit’ our culture, we want you to enrich it. We are proud to be a disability confident employer. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
Apply Now: If you're up for a new challenge and have the skills, apply now.
Not for Traffic Offenders: Due to the nature of our work we can't accept applications from serious traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.
A DBS check is required due to the sensitive nature of our service.
Join us today and be part of the solution!
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have experience working with families and children aged 0-13, a good understanding of the needs of vulnerable families and a relevant vocational or academic qualification?
Welcare is recruiting an experienced Family Support Worker to deliver a broad-based preventative support service for families with children up to the age of 13 in partnership with schools, churches, the local authority and other agencies, in the London boroughs of Bromley and Greenwich.
You will be delivering practical and emotional support to enhance the life chances of children who have experienced domestic abuse and social isolation through one-to-one support and group work programmes. The post requires working with families in person and online remote working. The office base is in Community House, Bromley.
General Duties:
1. To promote the programmes of work and manage the external and internal referral process including the assessment of need, risk and safeguarding concerns.
2. Hold a caseload of 4 families delivering “whole family” or targeted interventions.
3. Lead and facilitate community group work programmes including 6 #CapeAbility in Schools programme which aims to build resilience and self-esteem for children in key stage 2.
4. Lead and facilitate groupwork programmes for parents such Strengthening Families Strengthening Communities and Child Overcoming Domestic Abuse.
5. Safeguard the welfare of children, young people, and vulnerable adults you work with directly and take appropriate action if escalation is needed.
6. To provide practical and emotional support to families or advocacy and signposting to specialist and universal services where appropriate.
7. Ensuring that the voices and views of children and young people are sought, heard and represented appropriately.
8. Attend designated meetings with multi-agency professionals and act as lead professional where appropriate to support the Team Around the Child/Family or Early Help Assessment (EHA).
Please see attachment for further responsibilities
Please submit your CV, a covering letter and complete the short application form. Shortlisted applicants will be required to complete a longer application form prior to a face to face interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Company Overview
You would be joining Palladium, a global impact organisation, with 3,000 employees in over 90 countries. We are a mission-driven business, for whom the impact of our work is as important as the commercial return; the common feature of all our work, regardless of contract size, is the requirement that it contributes to positive social and economic impact. We simply call this ‘Positive Impact’. For the past 50 years, we have been helping our clients to see the world as interconnected in over 90 countries- by formulating strategies, building partnerships, and implementing programs that deliver lasting positive impact. We are experienced in implementing large, complex programmes supporting skills and employment and are currently delivering 30 programmes for the UK Government.
Programme Overview
The Refugee Employability Programme is a new initiative that offers enhanced support to defined cohorts of legally recognised refugees in the UK. Starting in September 2023, the programme will provide tailored support for each participant focussed on gaining sustainable employment. Palladium will work with employers, local government, and other community partners to ensure that individuals are fully supported with their journey back to employment and integration into UK society. The programme includes delivery of employability- focussed English to Speakers of Other Languages (ESOL) tuition for some of the defined cohorts.
Palladium is responsible for delivering the programme in the South East of England
Primary Duties and responsibilities:
As Case Manager, you will be responsible for delivering the front-line support to customers on the Home Office Refugee Employability Programme, ensuring that they receive excellent service which is compliant with all Home Office requirements.
Your responsibilities will include:
· Take responsibility for engaging with potential customers, explaining eligibility and bringing in referrals to the programme as part of a coordinated team approach.
· Be accountable for your caseload of assigned customers and working with them to address their learning, integration and employment needs in line with both contractual requirements and the individual’s needs. This will include:
o Building rapport and a positive working relationship with each customer.
o Assessing the customer’s starting position to decide how to best meet their needs.
o Creating and following through with individual Personal Development Plans, ensuring appropriate and effective activity is undertaken by each customer.
o Providing challenge, advice, and guidance where appropriate, to develop customers’ capability in the recruitment process ensuring they have the necessary skills and confidence to secure employment.
· Develop an understanding of specialist signposting services in the local area/region, so that you are able to source and refer customers to additional support when needed;
· Cultivate a welcoming environment and ensure a high level of engagement / re-engagement with customers;
· Work collaboratively as part of a small team to ensure excellent support for all customers;
· Deliver programme in accordance with contractual Service Level Agreements and company standards;
· Maintain customers’ records in accordance with data protection requirements so that personal information is safeguarded, and the customer journey is accurately recorded;
· Meet personal performance targets, Key Performance Indicators and Quality and Compliance measures by delivering high quality employability provision to customers, both remotely and face to face;
· Develop relationships and networks with key local stakeholders including employers to provide the best possible support for customers.
Skills and experience:
Required
· A passion for working with people
· Experience of working in a customer engagement and support-focused role
· Experience of providing one-to-one support and coaching to individuals with the ability to constructively challenge where needed
· Experience in the management of a caseload of individual customers according to a set of contractual standards and requirements
· A level of independence and professionalism to work independently
· Detail-oriented with strong organisational and communication skills
· The ability to be based in, and travel around designated catchment areas, candidates already based in Hampsire, Surrey and Sussex and Thames Valley are encouraged to apply.
Desirable
· Exposure to the challenges experienced by refugees or asylum seekers, or personal lived experience
· Experience delivering one-to-one employability support or ESOL assessments and training
· Trained in trauma-informed approaches and safeguarding
· Access to a reliable vehicle and a full, clean drivers licence
· Knowledge of languages including Amharic, Arabic, Albanian, Bengali, Dari, Farsi, Hindi, Pashto, Spanish, Tigrinya, Urdu or Yoruba
Key Competencies:
· Ability to engage, motivate, challenge and inspire;
· Proactive and solution focused, bringing both creativity and practicality to bear;
· Excellent communication skills;
· Performance and target focused;
· Excellent organisation and prioritisation skills;
· The determination and drive to want to make a positive difference.
Location and compensation
You will primarily working on an outreach basis within the community and you will be given a base location. Any travel to meet customers outside the base location will be reimbursed in line with the travel policy.
Compensation: You will receive a salary in the range 26,000-29,000 GBP per annum, complemented by a comprehensive benefits package including private health insurance and up to 10% employer pension contributions.
Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.
As a Disability Confident employer, we will ensure that disabled applicants that meet the required criteria for this position will be offered an interview. Should you require any reasonable adjustments or accommodations to be made due to a disability or any other circumstance, please let us know.
Safeguarding - We define Safeguarding as “the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.
Palladium is a Real Living wage Employer
The client requests no contact from agencies or media sales.