Advice Jobs in London, Greater London
Digital Content Creator
We have an exciting opportunity for a content creator and social media expert, with a focus and interest in shortform video content, who thrives on planning, creating and delivering high quality content.
This is an exciting time to join an expanding social media team, with a new integrated campaign planned for the late summer. The successful candidate will be working across two charity brands.
This is an agile role, working a minimum of two days a week from the London office, offering flexible working and some amazing benefits!
Position: Digital Content Creator
Location: Agile (required to work from the London office a minimum of 2 days a week)
Hours: Full time, 35 hours per week (flexible working available)
Salary: £30,880 to £35,907 per annum (plus London Allowance £3,000 per annum)
Contract: Permanent
Closing Date: Applications to be received by no later than close of play on Monday 8 July, with interviews taking place on Tuesday 16 July and Wednesday 17 July.
Work for an organisation that research shows is one of the most trusted major voluntary sector brands
The Role
The objectives of the Communications and Campaigns team are to increase the public profiles of organisation and its partner charity, mobilise public support to bring about change and ensure that all colleagues are aware of, bought into and engaged in contributing to the values and direction of the charities.
A natural storyteller, you will have a talent for creating shortform video content that engages key audiences across our social media platforms. By generating ideas and making them happen, sourcing contributors, shooting and editing footage, you will monitor the performance of posts and proactively incorporate best practice to ensure that content is well received by audiences, and that the charities’ presence on its social media channels grows.
You will regularly collaborate with colleagues across both charities, the other founding charities and key partners to create compelling and inspiring content.
Main duties include:
- Creating shortform video content
- Project manage the production of video content for social media campaigns
- Ensure that the charity showcases its advice, information, programmes and services through shortform content.
- Champion and promote the brands, including their tone of voice, in our creative content.
- Working with the Social Media Manager, plan for and produces engaging content for relevant awareness events, including Mental Health Awareness Week in May and World Mental Health Day in October.
- Analyse the performance of video content
- Help the team keep up with social media trends, spotting opportunities
About You
A content creator and social media expert you will have experience of planning, shooting and editing footage to engage audiences across different social media platforms and of using creative design software (Adobe Creative Suite: Photoshop, InDesign, Illustrator and Premiere Pro - essential). With an eye for detail, you will use your project management skills to analyse the performance of social media content, refining and improving content through iteration.
You will also have experience of:
- Writing and editing copy to suit different audiences and providing updates and briefings at meetings.
- Being a brand guardian and supporting others to use brand and tone of voice guidelines.
- Planning, creating and scheduling engaging content across multiple social media channels, while optimising content by channel and audience.
About the Organisation
Join a leading charity provider of mental health services in England that supports thousands of people through groups, services, campaigns and advice and information. This work supports the organisation in delivering its mission: “A better life for everyone severely affected by mental illness.”
The charities challenge the causes of poor mental health and provides people with the tools they need to live their best possible life at home, school and work.
In everything the charity does, it seeks to demonstrate the values: Passion, Equity, Commitment, Openness, Hope, Expertise and Understanding. If these values resonate with you, we would love to hear from you.
What will you receive?
You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including funded training, career development, and a range of e-learning courses.
You will also receive:
- Employer funded pension
- Flexible working
- Life assurance
- Eye care vouchers
- Training opportunities
- 25 days annual leave, rising to 30 plus Bank Holidays
- Rewards, benefits and recognition platform
- Employee assistance programme
- Your birthday off
- Plus many more great benefits…
“It feels very rewarding to be part of such a meaningful Organisation where everyone is valued and has the opportunity to make a difference” Current staff member
We actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
You may also have experience in areas such as Digital, Content, Digital Content, Marketing, Digital Officer, Content Officer, Digital Content Officer, Marketing Office, Content Creator, Digital Content Creator, Campaign Officer, Video Content, Online Content, Social Media Content Creator. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Are you looking for the first step in a career where you can support vulnerable people to rebuild their lives?
The St Mungo’s Pan London Rough Sleeping Teams provide a rapid response service, intervening to ensure no one needs to sleep rough, our work is ongoing and we are currently looking for inspirational people to join our services across London.
Each site will have staff delivering casework and support, providing each person with a comprehensive assessment of their needs and circumstances, and intensive specialist support to secure move on.
In this role you will jointly manage the safe day to day running of the project with other members of the team and to provide basic support and advice to clients.
About you
This is a fantastic role for people looking to develop a career in the sector; a number of current Managers started their career as Duty Workers.
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Some experience of dealing directly with the public and/or clients or customers in a busy service environment.
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Personal experience of homelessness and/or an understanding of; and empathy with the issues faced by homeless or vulnerably housed people.
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A genuine interest in helping vulnerable people to make positive changes in their life, and the willingness to develop these valuable skills.
We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know!
How to apply
Click the ‘Apply Now’ Button at the top of the page to start your online application form.
To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.
You will be able to confirm your preferred location during the recruitment process. If you are successful, we will do our best to match you to a vacancy in your preferred area. However, flexibly is essential as the Pan London teams continue to work in different settings and locations across the city at the current time to support clients where they need us the most.
Closing date: 10am on 08 July 2024
Interview and assessments on: w/c 22 July 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description –Trusts and Grants Manager
Reporting to: Senior Trusts and Grants Manager
Location: Hybrid / London Office
Contract: Permanent
Hours: 35 Hours
Salary: £39,414 - £41,488
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK’s largest food redistribution charity, working with a network of 18 independent organisations to make sure good quality surplus food reaches people who need it most, rather than being wasted. We rescue food from farms, factories, supermarkets and food outlets and send it to almost 9,000 charities working on the frontline to support their communities. FareShare food nourishes people in need and connects them with vital support services to help them build a brighter future.
Every day, millions of people skip meals or go without any food, driven to food insecurity by the cost of living crisis. Yet at the same time, over three million tonnes of good to eat food goes to waste in the UK – enough for 7 billion meals.
In 2023/24, FareShare redistributed enough food for almost 135 million meals, but we know there is more food out there that could be used to support communities in need rather than needlessly wasted. This is an exciting time to join FareShare, as we embark on a new, ambitious three-year strategy that will maximise the social and environmental impact of rescuing surplus food.
FareShare’s Strategy & Vision
Vision: We have the vision of a UK where “No good food goes to waste”.
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting frontline charitable organisations that tackle the cause and not just the symptoms of food poverty.
Our Values: Passion – for our cause and the challenge that lies ahead.
Ambition – to go the extra mile and drive the change that must happen.
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries.
Collaboration – it’s only by working with others that we can be stronger.
Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.
The role
We are looking for an exceptional Trusts and Grants Manager to play a crucial role in ensuring the ongoing success and expansion of our partnerships with trusts, foundations and statutory givers. Working closely with the Senior Trusts and Grants Manager and four more team members, this new role will lead on nurturing high-value relationships with prospective trusts who have capacity to give large funding to FareShare.
As the cost of living crisis pushes millions into food insecurity, and the world is faced with a climate emergency, the difference you can make by joining the Trusts and Grants Team is substantial. Our dual social and environmental purpose has never resonated more with partners and we have just launched an ambitious strategy to double the number of meals we can provide, amplifying our impact and presenting a compelling case for support.
The Trusts and Grants and Manager will take on the management and stewardship of a diverse portfolio of high-value funding relationships, while developing new partnerships with a range of givers. The role will also be responsible for managing and developing a Trusts and Foundations Officer to support team objectives.
You will be a strategic thinker, used to working with high value grant making professionals and trustees and with senior staff and stakeholders within your own organisation. You will have a strong track record in income generation and supporter stewardship and have excellent communication skills. Cross team collaboration is crucial to the role, and you will be able to demonstrate strong relationship building and influencing skills.
Main areas of responsibility
- Build relationships with portfolio of five and six figure trust supporters, understanding their motivations and tailoring opportunities and communications to cultivate strong, long-lasting partnerships.
- Foster a deep understanding of FareShare’s work and strategy to create persuasive fundraising proposals that inspire and solicit funds. This includes developing relationships across the organisation to build a sound understanding of FareShare operations and where support is most needed
- Champion and input in to the teams prospecting process, using your own research and sector knowledge to take new opportunities from identification through to solicitation, particularly focussing on those with multi-year and high value potential.
- Develop innovative and personalised stewardship plans, in collaboration with senior colleagues when appropriate, to deepen funder relationships. Craft compelling written communications including emails, proposals, and reports to showcase the impact of trust support and celebrate key milestones. Lead calls, meetings and visits to strengthen funder partnerships and engagement with our work.
- Provide supportive management to a Trust and Grants Officer, offering regular advice and guidance, identifying opportunities for development and monitoring performance objectives in line with the organisational and team strategy.
- Play an active role in developing and delivering the Trusts and Grants team strategy contributing to planning and management of team objectives, and supporting the Senior Manager to motivate the team and drive trust income.
- Work with colleagues across the Fundraising sub-teams to maximise cross over opportunities between income areas.
- Maintain accurate records of partner interactions in our CRM system and shared files, and consistently update financial records and account plans.
As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.
Person Specification
Experience
- Experience of securing and successfully managing five and six figure grants and multi-year gifts from a range of grant makers, including project funding and unrestricted funding.
- Experience in prospecting for new high value business opportunities via multiple research channels and soliciting new donors to make significant gifts.
- Experience in writing compelling funding applications and impact reporting.
- Experience in developing and presenting complex project and financial information to support compelling funding proposals.
- Experience of successful cross department working with senior colleagues to deliver on funding objectives and budget.
- Experience of line management or transferable skills to line management.
Skills, knowledge and abilities
- Strong up-to-date knowledge of the trust, grant and foundation landscape.
- Excellent written and verbal communication skills, particularly in writing proposals and presenting to or meeting with funders.
- Proven ability to form good working relationships, both internally and externally.
- Ability to assimilate strategic plans into compelling funding proposals.
- Excellent numeracy skills with the ability to work with complex budgets and present them to funders.
- Ability to work on own initiative, meeting objectives and managing competing priorities and tight deadlines under pressure.
- IT Literacy and ability to use a CRM.
Desirable Criteria
- Experience of Statutory fundraising
- Interest in the impact of food waste on the environment
- Interest in food poverty and its causes
Values and behaviours
- Enthusiastic approach and ability to work in a team
- Proven ability to develop and maintain good working relationships
- A commitment to Equality and Diversity
- An appreciation of FareShare’s mission and strategy
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
Are you an inspirational leader who cares about empowering the voice of students and delivering genuinely impactful change?
Do you like working in fun, dynamic and varied roles in which no two days are the same, and that possess significant development and growth opportunities?
If so, then you’re in the right place, and the Student Voice Manager role might well be the position for you!
Armed with a bold and ambitious new strategy, there couldn’t be a more exciting time to join our organisation.
LSESU is seeking to set the global standard for what it means to be a world class students’ union, and this role sits right at the heart of that lofty ambition.
With a renewed, strategic focus on policy, this position will play a leading role in establishing a policy function that will enable us to be the definitive and credible home of student voice at LSE. A function which will become even more important when we enter the second stage of the strategy in 2026, when student voice will become the central strategic focus of the organisation.
Sitting within the broader Student Voice Department (alongside the Advice Team), you would lead a friendly, talented team of four permanent Student Voice Coordinators (SVCs) who together account for all of the Union’s policy, democratic, representation and campaigning work, alongside a part-time member of student staff.
Variety is hard-wired into the role. In addition to overseeing policy and research output, you would be responsible for leading a democratic and governance structure that is so innovative it is currently the source of an international academic study. Accountabilities here would include delivery of our biannual student elections and sector-leading Student Panels.
You would also be responsible for leading on how we support our elected student representatives and campaign groups; and for the Union’s academic representation work.
Given the breadth of work undertaken within the team, expect there to be plenty of opportunities to grow, develop and pick up new skills outside of the main responsibilities of the role.
Who are we looking for?
This role is fast-paced and so you’ll need exceptional organisation and planning skills, with the ability to juggle multiple priorities at once in a calm, effective manner.
The team you will be managing cuts across several areas and contains five people. We’re therefore looking for a confident leader with line management experience who is able to inspire, motivate and develop a talented and ambitious team to reach their full potential.
You will be a kind, supportive leader who cares about the people in their charge, but who also has high standards and that is able to performance manage when needed to ensure the team meets expected standards and delivers expected results.
We are looking for someone with exceptional written and verbal communication skills; an ability to interpret complex information and present it in a concise and accessible manner; and with experience of delivering high quality research and policy output.
With responsibility for leading on several projects, both within the team and cross-organisationally, prior project management experience and knowledge will be important, as will the ability to liaise with stakeholders at all levels.
Knowledge or prior experience within Higher Education or the student movement would certainly be an advantage, but is not essential and we very much welcome applications from those outside students’ unions who have transferrable skills and a who possess a willingness to learn.
We want to be the best, and for that we want to recruit the best. If you share our ambition and want to join a fun, supportive team seeking to set the benchmark for excellence in the sector, we would love to hear from you.
Why apply?
Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces.
Benefits and Perks
In return for your passion and experience we offer:
● 25 days holidays per year
● Additional closure periods at Christmas and Easter on top of your 25 days annual leave and bank holidays
● Free LSE Students’ Union gym membership, advice from dedicated sports professionals, wth a wide range of activities including yoga classes, dance classes, pilates classes available free for SU staff
● Cycle to Work scheme enabling significant savings on a bicycle purchase
● Access to LSE staff training courses
● Ability to purchase TOTUM (NUS) card giving wide range of discounts
● Flexibility for work-life balance
● Interest-free Travel loan
How to apply?
We want to ensure all systems, policies and processes are free from bias or discrimination and are fair and accessible, therefore we ask that all candidates complete our Application Process by uploading the two following documents:
- Part 1: Supporting Statement is all about you telling us about your suitability for the role and will be used to determine if you are shortlisted for interview. Please keep this one page maximum and do not include any personal information, e.g. name or date of birth. Please use the attached job description and person specification to help with this.
- Part 2: Equal Opportunities Monitoring and Contact Form is personal information – so we can contact you if you are shortlisted for the interview. It also helps us gather and analyse demographic information about our applicants. This part will only be seen by HR and will not have any impact on shortlisting.
- Part 3: CV - Please attach your completed CV outlining the jobs or voluntary roles you have had.
To apply for this role, please complete an online application.
Application forms are formatted to ensure the equality monitoring data is removed before applications are seen by the shortlisting panel. This process allows us to ensure that the shortlisting is done in a fair and consistent manner and all applicants are given the same opportunity to demonstrate their abilities. For further information regarding the role, please see attached the full job description and person specification.
Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor.
Please note that interviews are planned for the 31st July 2024 and 1st August 2024. If you are unable to attend these dates, please note this in your application.
The client requests no contact from agencies or media sales.
At Hestia we support adults and children in times of crisis.
We deliver services across London and the surrounding regions, as well as campaign and advocate nationally on the issues that affect the people we work with. Last year we supported over 19,000 men, women and children.
Executive Director of Finance and Corporate Service
Circa £100,000
Hyrid/London (Aldgate)
Permanent, 39 hours p/w
This is an exciting opportunity to join Hestia’s leadership team as we embark on our new ambitious 5-year strategy. You’ll be responsible for leading the Finance Team and providing expert financial and business advice to the team and board alongside overseeing the work of the Housing Services Team.
You will be highly analytical, strategic and responsive to a complex and fast-paced environment. You will enjoy working organisation-wide and having input to high level decisions, demonstrate personal resilience, be a great collaborator with a sense of purpose and fun.
The successful candidate will be a fully qualified accountant and will also bring:
- Substantial experience of effective strategic leadership, business planning and management in a broader finance and operations role in the voluntary sector, service delivery organisation or housing sector.
- Proven experience of successful development of organisational operating models and business systems transformation.
- Up-to-date knowledge of charity SORP requirements and a good understanding of relevant regulatory framework in all areas of primary responsibility.
- A supportive and visible leadership style with a coaching and empowering approach.
- Excellent communication and influencing skills with the ability to bring financial concepts and issues to life for non-financial colleagues.
- Understanding of, and commitment to, the goals and values of Hestia
If you have the skills, drive and experience to join our highly regarded organisation, we would love to hear from you.
Hestia is committed to diversifying the background of its workforce and welcomes applications regardless of sex, gender, race, age, sexuality, belief or disability.
Hestia is registered with the Disability Confident scheme. This means that they commit to offering people with disabilities an interview if they meet the minimum criteria for this role.
Please indicate if you would like to disclose a disability for this application. This information will only be used for the purpose of this specific application. You will have the opportunity to provide further information regarding your disability or any reasonable adjustments your may require.
For further information and to make an application, please click the 'apply' button to be redirected to the Prospectus website.
Closing date for applications:Wednesday 24th July
Interviews with Prospectus: 31st July – 2nd August
Interviews with Hestia: w/c 12th and w/c 19th August
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
This role is within our crisis alternative emergency department (ED) service, which is an out of hours service providing a safe and welcoming space for people who present at A&E, feeling distressed and experiencing crisis. The service will work collaboratively with hospital Psychiatric Liaison Team (LPS) to ensure those in crisis are supported by the appropriate team. The service will operate 365 days a year from 5pm-1am across three ED’s in West London.
Staff within the service will triage, assess and provide face-to-face support to anyone who is experiencing mental health crisis. This will be person-centred and will be in various forms of de-escalation support; practical, emotional support, grounding techniques, safety planning, care/action planning etc. Staff within the service will work alongside LPS and escalate if clinical intervention is required. Staff will also actively participate in MDT discussions for frequent attenders and take a key role in initiating and promoting alternative crisis support in the aim of preventing A&E use. Staff in our Safe Space ED service are required to have experience in a mental health clinical setting (such as inpatient, A&E, or other clinical setting) however, they do not need to hold a clinical qualification for this role.
The Role
The role of the crisis practitioner will be to work collaboratively with LPS and service users to de-escalate crises in ED. The role will also involve triaging and assessing all clients accessing the service, alongside LPS. The crisis practitioner’s duty will be to de-escalate low/moderate mental health and social needs and deliver collaborative self-management plans with service users to improve mental wellbeing and reduction in A&E attendance. The crisis practitioner will also be responsible for linking in and signposting follow up support with our community Safe Space team. This role does not include clinical intervention. The crisis practitioner will be required to raise and follow up on safeguarding concerns, with support by the Team Manager.
Person Specification
- Minimum of 2 years working in clinical mental health services or settings
- Minimum of 2 years supporting clients experiencing severe mental health distress and crisis
- Minimum of 2 years supporting clients with moderate/severe mental health
- Extensive experience of managing challenging behaviour and dealing with clients with complex needs
About Us
We’re Hammersmith, Fulham, Ealing and Hounslow Mind, part of Mind the mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.
We work in Hammersmith, Fulham, Ealing, and Hounslow and have a range of services and products to help children, young people and adults maintain and regain their mental health. We work with employers, partners, community groups and other charities to achieve our aims.
Disclosure and Barring Service Check
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Equal Opportunities
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
The client requests no contact from agencies or media sales.
The Programme Officer is responsible for leading and managing BelEve’s youth development programmes, activities, and services. The ideal candidate will be passionate about youth empowerment.
Reporting to the Programme Director, this role will support the strategic planning, programme development, staff supervision, community engagement, and advocacy to ensure the successful implementation and impact of BelEve youth-focused initiatives.
You will need to be a strong team player with a genuine passion for social mobility and dedication. You will have the ability to work independently with high levels of self-motivation alongside the skills to problem-solve and make decisions to deliver all aspects of a programme end to end, from design to reporting and evaluation.
You will lead a team of facilitators, ensuring the quality and effectiveness of our youth programmes while embodying the values and mission of our charity.
The duties listed below all feed into a business development objective to reach more schools & participants, attract new funders, build brand equity, grow a portfolio of current offerings to reach both financial and impact goals detailed in the 5-year strategy and beyond.
This challenging but rewarding role has great opportunities to make a difference and develop personally and professionally.
This role will be based in London and may require attendance at training events and meetings in the evening.
Your responsibilities will include:
1. Programme Leadership
Lead the development, implementation, and evaluation of BelEve programmes.
2. Facilitation
Assist in leading various programmes, workshops, or activities designed for the young people in our community. These could include educational sessions, recreational activities, skill-building workshops, or support groups.
3. Strategic Planning
Responsible for the delivery of long-term strategic plans and goals for youth development initiatives in alignment with BelEve’s objectives.
4. Staff Supervision
Provide leadership, supervision, and support to a team of youth facilitators, and volunteers. Delegate tasks set performance expectations, and conduct regular supervision to ensure staff effectiveness and professional growth.
5. Community Engagement
Build and maintain relationships with our community organisations, schools, government agencies, and other stakeholders to enhance collaboration and resource-sharing for youth development efforts.
6. Advocacy and Outreach
Advocate for the rights and interests of young people at the local, regional, and national levels. Raise awareness about issues affecting youth and mobilise support for positive change through advocacy campaigns, media outreach, and community organising efforts.
7. Evaluation and Assessment (Quality assurance)
Support the Programme Director in implementing methods for assessing the effectiveness and impact of youth programmes, including collecting data, measuring outcomes, and reporting findings to stakeholders.
8. Training and Capacity Building
Provide training, workshops, and professional development opportunities for staff members, volunteers, and community partners to enhance their skills and knowledge.
9. Risk Assessment
Identify and mitigate risks related to BelEve programme implementation, participant safety, and organisational liability. Develop and enforce policies and procedures to ensure the well-being and security of youth participants and staff.
10. Collaboration and Networking
Collaborate with colleagues across BelEve to integrate youth development efforts into the organisation's overall mission and strategic priorities of the organisation. Participate in professional networks and forums to stay informed about emerging trends and best practices in youth development.
BelEve is a girl-focused charity with a mission to empower girls to become leaders of their world.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Why Access Social Care Exists
Everyday millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, none are confident they can meet their legal duties in the future. This affects all of us, we will all need social care at some point.
We all have a right to hold public bodies to account. But most of us cannot afford lawyers so rely on legal aid. The 77% drop in community care legal aid cases since 2010 means we have nowhere to turn. Without access to justice, our rights do not exist. The rule of law is broken.
About the role
This is an exciting time to join ASC. We have a new strategy and are growing quickly. We have more than doubled in size and income since we started operating in April 2020 and we anticipate that this strong growth will continue going forward. We are dedicated to the people who need our help, but we also care deeply about our team and we think that work should be an exciting and satisfying place to be.
We are seeking a committed and customer focused Helpdesk Analyst to join our IT team. You will have a passion for technology and a proactive approach to problem solving. Your role will involve diagnosing and troubleshooting hardware, software and network issues. You will also advocate for the use of both current and emergent technologies, as well as facilitating the training of our team to effectively utilise these tools.
Responsibilities
- Provide first-line support to users by responding to helpdesk queries via phone, email, or in person.
- Diagnose and troubleshoot technical issues related to hardware, software, and network systems.
- Manage our IT Ticketing systems in Monday
- Escalate complex problems to the appropriate IT support teams, both internally and externally.
- Maintain accurate records of helpdesk interactions, resolutions, and follow-up actions.
- Install, configure, and upgrade computer hardware and software as needed.
- Collaborate with team members to enhance IT systems and processes.
- Contribute to the development of user guides and knowledge base articles.
- Collaborate with the business support team to streamline IT hardware procurement processes and co-develop better working practices, maintain an equipment log, manage the refreshment of returned laptops, and oversee telephone service, reviewing contracts for efficiency and fit.
- Assist with helping to codesign the on/off boarding of new/leaving members of staff and help manage the resulting tasks including data protection actions.
- Assist with new software rollouts in both their configuration and in staff training.
- Help introduce new digital tools within the organisation and improve adoption and usage. This will involve matching needs and running pilots, change and embedding processes.
- Work with external providers to ensure a high quality of service is maintained in the organisation.
- Create and manage a set of standard guidelines for using our digital tools effectively, and devise ways to promote their use. Additionally, manage the training programme that support these tools adoption.
- Support the CTO as required in any duties which you could be reasonably expected to perform in line with this job description.
This list of tasks is not exhaustive and will be reviewed from time to time in discussion with the post holder.
For the full Job Spec please see Job Pack
How to apply
We hope that having read this far; you still want to apply!
Please ensure that your CV and supporting statement do not include your name – use initials only. This will ensure that we avoid unconscious bias in our shortlisting process. To apply, please provide the following documents:
· An up-to-date CV
· A completed diversity monitoring form - found in Job Pack attached
· A supporting statement of no more than three pages, addressing:
· The essential requirements of the person specification
Please ensure you have the right to work in the UK before expressing your interest in this role. We are sorry that we cannot consider applications from candidates who do not have the right to work in the UK.
We only reach out to candidates who have been shortlisted. If you do not receive communication from us within two weeks following the application deadline, please consider that we will not be moving forward with your application.
Timeline for the recruitment process
Closing date: 23:30pm on 30th June 2024
Interview and assessments: Tuesday 9th July 2024
Please ensure you keep these dates free.
At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams.
With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity to join Spitalfields Crypt Trust (SCT), a vibrant East London charity dedicated to supporting individuals affected by homelessness and addiction. This role is crucial in providing personalised support and interventions for those experiencing homelessness and addiction issues, and to create a safe environment that empowers residents to make positive changes in their lives.
Role Overview:
Housing and Service Delivery
- Provide strong and effective support to residents in Acorn House that focuses on their strengths and goals, and is delivered in a personalised way and within a framework of active engagement and co-production
- Developing and reviewing support plans that reflect the interests and aspirations of residents
- Induct new residents in line with the service’s policies and procedures and support them to
continue in their journey towards recovery from addiction - Carry out assessments of those referred to Acorn House, and induct new residents
- Ensure the fundamental needs of residents are met including good quality accommodation and facilities, healthy food, advice and guidance around benefits, and alcohol and drug testing (to help maintain an abstinent environment)
- Deal with the immediate support needs of residents as appropriate, providing crisis intervention where necessary
- Support residents in addressing physical and mental health issues, including liaison with primary and secondary health teams
- Ensure residents are supported through court or welfare rulings (if necessary)
- Ensure effective and compliant administration of resident data using a bespoke Salesforce- based platform (In-Form)
- Ensure Housing Benefit and Services Charges are collected and managed effectively
- Monitor resident’s physical and mental health, ensuring appropriate support is provided
- Be flexible and responsive at all times to meet the changing needs of the service and the service users and ensuring high quality support is provided.
- Ensure each resident’s support plan is written, monitored and reviewed as appropriate to reflect their changing needs.
- Ensure residents progress and engage with other SCT programmes (when required)
- Ensure conditions and requirements relating to any contracts or management agreements are applied throughout SCT’s services
- Work effectively as part of a team, attending team/ staff meetings and making a positive contribution to the development of the team and wider SCT services
- Effectively control and manage financial records appropriate to the duties of the post (petty cash/rent)
- Participate in a feedback culture for continuous improvement
- Promote social inclusion for residents, supporting them to access all benefits available to them
- Support residents with physical and mental health issues, including liaison with mental health teams within the community.
- Ensure all repairs and maintenance needs are raised
Monitoring and Evaluation
- Maintain accurate records of residents on In-Form
Operational Support
- Comply with Health and Safety, including but not limited to any fire maintenance, risk assessments and complete room checks and raise any risks to the Supported Housing Manager
- Ensure equipment of all applicable facilities is in good working order
- To provide an on-call/out-of-hours service when required
- Carry out other duties as may reasonably be required
Special Conditions
- This post requires the holder to work varying shifts between 08.00 am and 8.00 pm and participation in the call rota system (for which an additional allowance is paid)
- The post-holder is required to work weekends as part of a rota and Bank Holidays when required
- On occasions you may be requested to change your rota to ensure the requirements of the service are covered
- In accordance with the guidelines on Health and Safety, to accept responsibility for working within these guidelines and reporting any concerns to the Supported Housing Manager
The client requests no contact from agencies or media sales.
Parkinson’s is the fastest growing neurological condition in the world. It affects 145,000 people in the UK and currently there is no cure.
We’re recruiting for an Individual Giving Officer to join our team. We proudly raise money to help improve life for people with Parkinson’s and the people in their lives. From funding promising research projects, personalised support for everyone with Parkinson’s and campaigns to fight for better support for people with Parkinson’s and the people who love and care for them.
About the role
This role is offered on a fixed-term contract running to March 2025.
You’ll be working on direct marketing campaigns that engage and inspire people to donate. And you’ll make it as easy as possible for supporters to choose the way they want to give. You’ll be part of a team that champions and supports each other, and is innovative in a changing fundraising and external environment to achieve our annual income target of over £5million.
Focusing on high volume donations under £1000. We use analysis and insight to deliver a variety of direct marketing activities that recruit new donors and ensure everyone can see the impact of their kind contribution.
What you’ll do
- Assist with and, when required, project manage direct marketing campaigns, both online and offline, to maximise income through one-off and regular gifts.
- Manage day-to-day relationships with external agencies and suppliers.
- Support the Senior Individual Giving Officers to achieve strategic objectives, monitor income and expenditure budgets and use database analysis to inform and improve the direct marketing programme.
- Ensure that the direct marketing programme is integrated into Engagement Directorate activities and supports the overall Parkinson’s UK strategic plan.
What you’ll bring
- Proven experience of successfully managing campaigns to deliver results against agreed targets and objectives.
- Excellent copywriting, creative and proofreading skills.
- Experience using digital tools, platforms and techniques
- Ability to review and evaluate data and campaign results and pull out key trends to inform future work.
- Ability to work well under own initiative, cope well under pressure, meet deadlines and has good attention to detail.
Interview to be held on: Wed 10 and Thur 11 July
Please apply through our career portal on our website, with your CV and a detailed supporting statement to show how you match what we’re looking for, as outlined in the ‘’What you’ll bring’’ section of the job description.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We’re a people-powered movement on the verge of major breakthroughs in Parkinson’s. Together, we will find a cure.
A fantastic opportunity has arisen for a proactive Senior Resourcing & Retention Advisor to join our HR team. We are looking for an experienced in-house Recruitment professional to deliver an exceptional resourcing service to our internal stakeholders, hiring managers, candidates and staff utilising credible expertise and knowledge to guide and partner managers on the full recruitment cycle.
Using your specialist recruitment knowledge, you will utilise a range of effective candidate attraction methods for different roles at the RHN. Quick at building strong relationships, you will be a key point of contact to our stakeholders and recruiting managers, offering advice and expertise to support their recruitment campaigns. With a passion for customer service, you will communicate confidently and effectively with candidates, ensuring a positive recruitment onboarding and retention experience.
You will line manage a Recruitment Assistant and work closely with the HR Business Partner for Resourcing & Retention to engage the Recruitment Team to deliver objectives and operate a highly effective and efficient customer-focussed Recruitment service.
You will support the HR Business Partner for Resourcing & Retention with identifying and delivering on Resourcing & Retention projects that add value to the recruitment process and achieve our aims within the People Strategy.
To succeed in this role, it is essential that you have worked in a fast based resourcing role previously, preferably within a healthcare setting. You must have experience of a range of candidate attraction techniques and be able to think creatively to support hard to fill recruitment campaigns. You should have experience of ATS’ and recruitment systems, optimising them to full functionality and providing solutions to any issues.
About us:
Our Resourcing & Retention team is an integral part of our Workforce function, responsible for the full-cycle recruitment and retention process. The team provides a customer-focussed recruitment service using creative attraction methods to directly source applicants to the RHN and deliver a positive onboarding experience to candidates.
This is an exciting time to join the Resourcing & Retention team as we are embarking on several projects to raise the profile of the team and drive forward talent attraction methods to modernise the recruitment process at the RHN.
Situated within beautiful gardens and grounds, the RHN is a leading national centre of excellence, providing adult person-centred services for people with complex neuro-disability and their families. We strive to empower our residents and patients to live their lives to the fullest thorough the delivery of outstanding care, clinical expertise and world leading research. Our care provision spans the entire pathway from post-acute rehabilitation services to end of life care.
We are proud of our accreditation as ‘Leaders in Safeguarding’ and are on our journey to achieve the nursing accreditation ‘Pathway to Excellence’.
What we can offer you:
- 27 days annual leave (excluding bank holidays)
- Free on-site parking
- Continuous Professional Development
- Pension scheme
- Blue Light Card and Discounts
- Employee Assistance Programme (EAP)
- Flexible working
- Hybrid working (3 days per week on-site)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be partnering with St Martin-in-the-Fields Charity on the recruitment of a Fundraising Coordinator for their fast-expanding fundraising team.
What’s on offer:
Salary: £26-£33,000 per annum dependant on experience
Working Pattern: Hybrid working from their Bloomsbury office (Central London)
St Martin-in-the-Fields Charity exists so that everyone has a safe place to call home, providing emergency financial help that can transform a person’s circumstances within days. The Charity also funds a range of projects across the UK, providing innovative services within healthcare, legal advice and mental health support to facilitate a long-term transition out of homelessness. The Charity is at a pivotal stage in their development, building on the hugely successful BBC Radio 4 Appeal that will enter its 100th Anniversary in 2026.
The Fundraising Coordinator will play a pivotal role within the Supporter Services team, ensuring transactions and donations are processed according to strict guidelines. This role covers for the Supporter Care Officer during absences to maintain exemplary service, ultimately ensuring the development of long-term loyalty amongst our supporters. Key duties include:
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Manage daily tasks including post opening, cheque processing and banking.
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Work with CRM Manager to ensure all records are accurate and current.
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Propose and collaborate on admin improvements within the Fundraising department.
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Feedback on updates from the Fundraising Regulator and other key organisations.
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Conduct Regular Giving admin, ensuring Donors are contacted for missed payments.
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Undertake special projects as required, such as prospect research.
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Serve as the secondary contact for supporter enquiries via telephone, email and mail.
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Ensure Gift Aid Declarations are scanned and accurately processed onto Donorfy.
We’re looking for the following skills and experience:
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Proven experience of providing admin support in a fast-paced environment, ideally within the charity sector.
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Proven experience of working in a customer facing role.
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Familiarity with GDPR principles, ICO, HMRC and other relevant regulatory guidelines.
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Experience in managing post opening and management activity.
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Proven experience with offline donation processing, batching and banking procedures.
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Experience of data entry techniques of working with a CRM to optimise data integrity.
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Experience of and passion for delivery excellent supporter care.
If you feel you have the skills, experience and passion to end homelessness in the UK, then we would love to hear from you! To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to every application.
We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
About the role
Volunteers are highly valued at Parkinson’s UK because of the vital contribution they make to our aims for supporting people affected by Parkinson’s. You’ll help us build our engagement with volunteers and local groups by connecting, listening, sharing and celebrating the contribution they make and the impact they have for people living with Parkinson’s.
What you’ll do:
- Support the Engagement and Recognition Manager to deliver our volunteer and local group engagement and recognition strategy
- Schedule, write and publish content for our volunteer management system (Assemble)
- Support the preparation and delivery of our quarterly All Volunteer Calls
- Write, edit and co-ordinate the distribution of monthly newsletters to local group volunteers
- Support and facilitate the connections between both volunteers and local groups
- Be responsible for the day to day delivery of our plans to thank, recognise and celebrate volunteers
- Support the Engagement and Recognition Manager with the preparation and delivery of key annual events to celebrate our volunteer community, for example Volunteers’ Week
- Support colleagues around the organisation with engagement and recognition activities
- Collaborate with colleagues and volunteers from across the charity to gather stories and ideas for sharing and celebrating
- Gather feedback from volunteers to ensure that we are listening and responding to their insights and opinions, and determining areas for development/improvement
What you’ll bring:
- An understanding of volunteering and the value it brings to individuals and the community
- Excellent verbal and written communication skills; ability to communicate effectively with a wide range of different audiences
- A friendly and approachable manner; the ability to work collaboratively, and quickly build and maintain strong working relationships
- Ability to work with volunteers as equal partners
- Strong planning and organisational skills, including time and process management, with good attention to detail; ability to manage and prioritise own workload
- Experience of introducing administrative processes to enhance team systems
- Experience of managing administrative tasks, including collating and maintaining information, and coordinating and arranging meetings
- Experience of operating in a modern digital workplace, including using digital tools to work collaboratively and productively
- Experience of adhering to GDPR, confidentiality and wider data protection requirements
- Desirable: Ability to use creative platforms to create resources, e.g. videos, to engage different audiences.
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home three days a week. You’ll be required to cover your own travel expenses to the office.
We are operating rolling recruitment for this vacancy and reviewing applications as they are received. We reserve the right to close this vacancy when we receive sufficient applications for the role, and will interview candidates on a continuous basis. Therefore, if you are interested, please submit your application as early as possible.
We are committed to working with the principles of fairness and equality. All of our applications are anonymous until the interview stage, and we welcome applications from people from all sections of the community, irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We actively encourage people with Parkinson's to apply.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We’re a people-powered movement on the verge of major breakthroughs in Parkinson’s. Together, we will find a cure.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Supporter Care Manager
Reporting to: Director of Fundraising
Hours of work: 37.5 hours per week
Salary: £35,000 per annum
Closing Date: 12 July 2024
Location: Royal Trinity Hospice, Clapham (Hybrid)
About Compton
Compton is the UK’s leading fundraising consultancy - with seven decades of experience managing successful annual, capital and legacy campaigns for charities and not-for-profit organisations.
Our clients recognise Compton as ‘the trusted name in fundraising’, thanks to the transformational contributions we make. We are proud of our history and track record, and the ‘Compton Way’ continues to deliver extraordinary fundraising results, even in today’s challenging operational and economic conditions.
Vacancy
Royal Trinity Hospice is the UK’s oldest hospice and serves a community of 750,000 in central and southwest London. Trinity delivers specialist end of life and palliative care at the Hospice and in the community – including support and counselling services for family and friends. Trinity’s ability to deliver its outstanding care to patients and their families is reliant on the Compton fundraising team at Trinity delivering ambitious funding results. We have a long record of success in generating income and sustainable growth across all income streams for the Hospice.
The role of Supporter Care Manager is a vital role in our delivery of fundraising services to our client and is a new role created by splitting our current Database & Supporter Care Manager role into two separate roles. This role will focus on the quality of our donor journey, associated communications and the accuracy of our reporting in conjunction with our client’s Finance team.
The Supporter Care Manager will ensure that all processes for recording and thanking donations is accurate, timely and meets regulatory and reporting requirements, whilst providing a friendly and supportive donor experience. Assessing current processes, identifying, and implementing improvements in collaboration with the Database Manager will be a key focus. The successful applicant will have a passion for leading a team to deliver excellent supporter care and donor communications whilst working with and supporting the wider Fundraising team to deliver results for our client and their beneficiaries.
The successful candidate will be expected to:
- Manage the Supporter Care Officers and several Fundraising Volunteers - providing mentoring and training and completing performance and development reviews.
- Deliver excellent supporter care to our client’s donors and supporters and reporting to the wider Fundraising team.
- Ensure that the best donor experience and journey is in place across all income lines.
- Work closely with the Database Manager to identify and implement process improvements and where possible system automations.
- Ensure that individual processes are mapped out and that clear instructions and training are in place to mentor and support the Supporter Care team.
- Provide timely and accurate reporting to the Director of Fundraising.
- Collaborate with the wider Fundraising management team to provide advice and support in the implementation of new fundraising campaigns and events.
- Work as part of the wider Fundraising team providing support and participating in other duties where required.
- Work in a hybrid model of some days in the office and others from home.
Required experience, knowledge, skills and characteristics:
- Experience of delivering excellent supporter care or customer care in a charitable or commercial setting.
- Good working knowledge of the Raisers Edge database and donor record management and an expert understanding in the input and recording of all donor data – particularly consent and gift aid information.
- Experience of managing a team to deliver excellent supporter or customer care.
- Good knowledge of GDPR and other data protection regulations governing interactions with donors and the recording and use of information.
- Good understanding of the administrative processes required to log and successfully claim Gift Aid on individual gifts.
- Strong organisation and evaluation skills and ability to prioritise workflow and resources.
- Desire to exceed expectations and deliver the best supporter experience and journey.
Desired experience, knowledge, skills and characteristics:
- Experience of training and mentoring others to ensure the best donor experience.
- Automation of imports from various fundraising platforms.
- Experience of mapping donor journey and fundraising logistics processes.
- An understanding of Direct Mail processes and logistics.
- A good knowledge of fundraising reporting requirements, including Charity Commission and Gambling Commission returns.
Company benefits
- Annual leave 25 days plus bank holidays
- Non-contributory life assurance scheme
- Standard Life pension scheme with Company contributions starting at 3%
- Employee Assistance Programme - offering free 24/7 support & counselling and advice
The client requests no contact from agencies or media sales.
About us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
You’ll be joining a team dedicated to raising vital year-round income and making Crisis supporters feel valued and inspired. This role will be supporting the growing Legacy Programme, as we seek to inspire more supporters with this unique way of giving.
Contract: 12-month fixed term contract – parental leave cover
Location: Based in London office - (you will be required to work from the London office once a week or twice a fortnight in line with Crisis’ Hybrid Working policy)
About the role
Legacy Fundraising is a key priority for Crisis and as Fundraising Coordinator, you’ll be supporting a programme which has grown significantly in recent years. As we expand to new channels and audiences, you’ll be using creativity and innovation to develop campaigns and communications to inspire people with this way of giving. You’ll also talk directly to supporters who’ve remembered Crisis in their Will and providing sector-leading supporter experiences to keep them engaged with our impact.
About you
We’re looking for an organised project-manager and ideally someone with experience of delivering communications to a mass audience. You’ll be an excellent communicator, online and in print, and be comfortable having tactful conversations with our supporters.
This role is an excellent opportunity for someone looking to develop the knowledge and skills needed for a career in the charity fundraising sector. To be successful in this role you will:
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enjoy thinking creatively and using storytelling to bring complex issues to life
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be confident in your communication skills, whether writing persuasively for a specific audience or talking 1:1 with a supporter of Crisis
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be comfortable using digital technology and working with data to improve outcomes
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take an organised and proactive approach to managing your workload and balancing different priorities
Previous experience in charity fundraising is not a necessary requirement; more than anything, we’re looking for a candidate who is motivated to learn new skills, happy being an active member of a diverse and dynamic team and is passionate about ending homelessness.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
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Pension scheme with an employer contribution of 8.5%
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25 days’ annual leave which increases with service to 28 days and option to purchase up to 10 additional days leave
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Enhanced maternity, paternity, shared parental, and adoption pay
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Flexible working around the core hours 10am-4pm
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 30 June 2024 (at 23:59)
Interviews will be held on Monday 8 and Tuesday 9 July 2024 via Microsoft Teams
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.