Advice For Families Caseworker Jobs
The postholder will be experienced, skilled and knowledgeable, with an essential interest in and experience of working with migrant and refugee clients with complex needs; and the post would suit someone with previous experience in the migration or advice sectors who is interested in working with a mixed caseload that includes needs around destitution, homelessness, immigration and NRPF issues. We actively welcome applications from those with lived and relevant experience.
The post holder will assess, prioritise and triage new enquiries and referrals and allocate cases as appropriate within the generalist team. You will also carry your own caseload and provide one-to-one generalist advice, casework and practical support to migrant and refugee clients on
issues including immigration status, housing & homelessness, welfare benefits, asylum support, community care and destitution; as well as signposting and referring to internal and external local services including support groups, wellbeing activities, digital inclusion, ESOL, training and employability.
You will oversee our phone and email advice provision and organise and take part in the weekly advice rota. You will administer our destitution hardship grants and liaise closely with our food bank staff in relation to destitute clients in need of food bank support. You will attend and participate in local migrant sector meetings and networks as appropriate and, along with all staff and volunteers, you will have responsibility for identifying and raising any safeguarding concerns. You will jointly oversee and supervise casework volunteers and provide support and advice to our current generalist caseworker where needed.
The advice & casework team supports clients holistically on a range of different matters and our core caseload includes refugees, asylum seekers, those with NRPF, complex EUSS cases, spousal visas and undocumented migrants. Many of those we work with are homeless or precariously housed, destitute, and/or struggling to access support through statutory services for mental health, housing, welfare benefits and children’s services. The balance of time spent between different client groups and cases will need to be responsive to the ongoing demographic changes we see in the city and region, and the post holder will be expected to provide casework management and co-ordination of relevant services, liaising closely with other providers and with interpreters.
You will work as part of a small, supportive team that currently includes one other f/t generalist caseworker, one f/t immigration caseworker and a number of active casework support volunteers. The wider frontline staff team includes four refugee resettlement caseworkers; our group work facilitator; a skills & employability caseworker; an ESOL tutor; a food bank co-ordinator; and a volunteer co-ordinator.
Regular supervision and support and in-house and on-the-job training will be provided, as well as external training on specific issues where needed. However you will need to be ready to step immediately into a busy advice environment with the necessary confidence, skills and knowledge to begin to deliver advice and casework and take over an existing caseload.
On rare occasions you might be required to work out of hours where there are emergencies or if and when there are new arrivals in need of immediate support.
Postholders will need to have the right to work in the UK.
supporting refugees, asylum seekers and those with no recourse to public funds
The client requests no contact from agencies or media sales.
Spitfire Advice & Support Services Ltd is one of the foremost advice and advocacy community organisations in Birmingham and we are currently looking for an extraordinary person to join our organisation.
We are seeking to appoint a Money Advice Case Worker with extensive experience of welfare benefits, debt advice and the relief of poverty. Holding an IMA (Institute of Money Advisers’) qualification or recent GGDA (Giving Good Debt Advice) training will be essential.
We need to appoint someone who will understand and work with the clients who access our services, who are often vulnerable with multiple and complex needs and who will also work well as part of the team. Based in Castle Vale our clients are from the Castle Vale Ward and the North East of Birmingham with some clients coming from the wider Birmingham area. We are embedded in the local community and are passionate about improving the lives of the families, young and older people who reach to us for support. We work hard to remove barriers, reduce isocial solation and increase financial inclusion for all our clients.
The appointee will need to have extensive experience of Legal Services Commission casework in the context of the Advice Quality Standard and will have worked in a target driven environment but who will also understand that people will always be our priority.
Key Job purpose/Core Duties:
a) The delivery to AQS standard of the core Money Advice (benefit and debt casework) Service. This may be via telephone, MS Teams, email or face to face.
b) The provision of advocacy and court representation at tribunals or other statutory bodies as appropriate.
c) Taking client instructions; this may include, but is not limited to; drafting letters/emails to the client and third parties, preparing financial statements and negotiating with third parties.
d) Ensuring income maximisation through the take up of appropriate welfare benefits.
e) The support, with other team members/volunteers, of the delivery of the service on an outreach basis if required.
f) Working to targets to ensure that we meet all our contractual obligations.
g) Managing own caseload, opening and closing cases appropriately and carrying out reviews as required by AQS and the Head of Advice.
h) Maintain accurate case and client records using our digital case management system and for purpose of continuity of client casework, information retrieval, statistical monitoring and reporting preparation to AQS standards.
i) Ensuring that all casework meets AQS standards and complies with Money Advice Team Procedural Manual.
j) The maintenance of records and other data ensuring that it is up to date and accurate; either paper records (as required by Tribunal cases) or on our digital casework management system.
k) Ensuring that all confidential information is handled in line with the company’s Confidentiality Policy and GDPR Policy.
l) Carrying out other tasks as requested by the Head of Advice Service in support of the delivery of the project.
m) The implementation and maintenance of systems and procedures as required by your role.
n) Assist clients with related problems where they form an integral part of their case and refer to external agencies as appropriate.
Brief Summary of offer:
Tenure: We are offering a full time 2-year fixed term contract.
Hybrid Working: 35-hour week 3 days working from home / 2 days office based.
Annual Leave: 35 days (27 company days + 8 statutory Bank Holiday days per annum
To relieve poverty, empower individuals, improve financial resilience, and break down barriers for the people who reach out to us.
The client requests no contact from agencies or media sales.
DOTW UK has a small, high-performing and dynamic services team dedicated to delivering high quality, person-centred healthcare in a fast-paced environment, ensuring exceptional personal and team performance.
We are looking for an Outreach Senior Caseworker with experience of delivering effective advocacy on behalf of people from marginalised communities. This role will play a key role in the delivery of services that will support equal access to primary medical services for people seeking asylum in contingency accommodation in Northeast London. The outreach service will offer initial health and social assessments, urgent care, and will facilitate GP registration and, and support access to wider healthcare and support services within the area through direct referrals and signposting, and coordination with other local services and partners.
As part of DOTWs Services team, you will support the service by proactively promoting DOTW’s service at individual accommodation sites, providing social assessments for residents and their dependents, escalating health issues of any immediate concern, and support responses to urgent health and/or safeguarding concerns. As part of a culture of best practice, you will ensure adherence to DotW policies and will provide support resolving complex cases, deploying your demonstrative experience delivering person-centred, compassionate care and/or advice and support to people seeking asylum or from other excluded communities.
You will lead by example, demonstrating effective advocacy, coordination, and multi-tasking skills, The role requires emotional agility, and resilience, especially when dealing with complex situations such as mental health crises, trafficking, and homelessness, where you will draw on your experience to manage complex situations calmly and compassionately. You will be someone who thrives in a dynamic, fast-paced environment and be able to work productively and constructively within a close-knit team by demonstrating an open and responsive attitude and using your excellent communication skills.
You will have strong IT skills and ideally a driving licence to be able to support us to deliver our services in our dedicated mobile clinic vans. You will have the skills to work independently and manage your own and volunteers' health and safety, sometimes working alone.
You will be supported by an experienced team, regular line management, and clinical supervision. Skills in Basic Life Support, First Aid, safeguarding, mental health management, and trauma-informed approaches will be provided.
Those with lived experience of migration, the asylum system, homelessness, or exclusion from health services are encouraged to apply.
For more information on the role, including a person specification, please refer to the role profile.
Closing Date:
Wednesday 11th September at 9am.
How to Apply
To apply, please submit your CV & Covering Letter on the link provided with the following details:
- Why you would be interested in the role
- Contract length – 6 or 12 months
Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile. Interview dates TBC.
Applications which do not demonstrate the essential skills, knowledge, experience, and competencies will not be shortlisted.
How to Apply
To apply, please submit your CV & Covering Letter to the email provided with the following details:
- Why you would be interested in the role
- Contract length – 6 or 12 months
Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile.
Applications which do not demonstrate the essential skills, knowledge, experience, and competencies will not be shortlisted.
We work tirelessly to empower excluded people to access healthcare.
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The client requests no contact from agencies or media sales.
Learning Disability Caseworker
Do you have experience in giving advice? Are you organised and can manage a varied workload? Yes, we may have the role for you.
Mencap are recruiting for a Learning Disability Caseworker (LDC) to give advice on welfare benefits, housing, health and community care, to people with a learning disability, their families, carers and professionals working with them.
The Learning Disability Caseworker role will be based at home, with occasional travel to casework venues and our Peterborough office. This role will be full time (37.5 hours) on a fixed term contract until March 2026.
Mencap is committed to providing good quality information and advice casework, enabling people with a learning disability and their families to access critical service and support. The casework service is outcomes focused and the successful candidate will be expected to demonstrate the positive impact that their casework has on individuals and families.
Do you have the key skills for a Learning Disability Caseworker?
- Level 3 qualification in giving advice or an equivalent relevant qualification.
- Strong communicator with analytical skills.
- Experience of working in an outcomes and impact focused advice service.
- Experience of working with a CRM system and keeping clear advice records is essential.
- I.T skills and the use of Microsoft Office tools.
- Well developed listening and diagnostic skills.
- Knowledge of social care issues and of learning disability.
- Knowledge of social care and healthcare law.
- The ability to communicate clearly in another language is desirable, but not essential.
Please view the job description for full details of the skills and experience required.
If this sounds like the role for you please apply now with an up to date CV outlining your skills and experience. This vacancy will close on Monday 9th September and interviews will take place shortly afterwards.
We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.
Benefits
As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.
- 24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
- Service related sick pay when 6 month probation is completed
- Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
- Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
- Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
- Free access to round the clock employee assistance program for advice and support
*T&C's apply based on contract
About Mencap
We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.
Our work includes;
- Providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
- Providing advice through our help lines and web sites
- Campaigning for the changes that people with a learning disability want
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
37 hours a week – Full and part time roles available
Location: Travel to offices across Guildford and Waverley as required
Are you passionate about making a difference in people’s lives? There’s never been a more important time to join Citizens Advice. With the soaring cost of living, individuals and families are struggling to make ends meet, and we’re experiencing record-breaking demand for our services. As a Caseworker, you’ll work directly with clients who are facing these challenges, offering guidance, support, and practical solutions to help them navigate complex issues such as housing, benefits, debt, and employment. If you have a strong commitment to social justice and want to be on the front lines of providing essential support, this role offers a rewarding opportunity to make a real impact.
In this role, you’ll be at the heart of our efforts to help those most affected by the current crisis. You’ll conduct thorough assessments of clients’ situations and advocate on their behalf with local authorities and service providers. Your ability to listen empathetically, analyse situations, and provide clear, actionable advice will be crucial in helping clients overcome obstacles and find a way forward. Every day will bring new challenges and opportunities to directly improve the lives of people who need it most.
Joining Citizens Advice means becoming part of a team dedicated to making a real difference in people’s lives. You’ll have the opportunity to work alongside passionate professionals in a supportive environment that values integrity, support, inclusion and collaboration. If you’re ready to take on a pivotal role that impacts every people’s live and contributes to a greater cause, we’d love to hear from you.
Deadline for this role is 9am Monday 2 September 2024
For the job pack, please click on the apply button to be taken to the vacancy page. We are accepting CV and cover letter appl
The Citizens Advice service values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic people, as they are currently underrepresented in our workforce.
Purpose of role Working as part of the Casework Team, the Triage caseworker will be the first point of contact for beneficiaries seeking support. Using the triage process to establish the initial needs, moving forward the requests and following up once the casework process has been completed. This role will involve assessing the needs of the children and family to provide recommendations for appropriate assistance.
Full time position 35 hours per week based in our office in Portsmouth
Location Castaway House, 311 Twyford Avenue, Portsmouth PO2 8RN
Salary £29,000 per annum
Contract Permanent subject to a successful 6-month probationary period.
Company pension scheme Subject to successful 3-month probationary period.
Other benefits include Employees group life insurance scheme.
Employee Benenden Health scheme.
Free onsite secure parking.
Generous leave allowance
The Naval Children’s Charity provides financial and holistic support to children and families around the UK. We work closely with other charities, have our own team of caseworkers and use an external Armed Forces group case management system CRM, as well as a bespoke internal CRM of our beneficiaries.
This role is subject to DBS checking.
Key Tasks and Responsibilities
Caseworkers provide support and advice to eligible individuals in line with the policies of the Naval Children’s Charity. They work closely with other organisations to ensure that children and families receive appropriate and prompt support.
· To act as the first point of contact for the Casework team and beneficiaries
· To complete an initial assessment of need by triaging telephone calls, emails and applications received through different CRMs used by the Charity
· Contact families who submit an enquiry through the Charity website or via email
· Pass emergency requests for support to the Casework Team Manager or Head of Welfare for prioritising
· Deal with enquiries and correspondence from beneficiaries
· Establish a relationship of trust with beneficiaries. Offer support and signpost beneficiaries in areas such as relationship, bereavement, family counselling both by telephone and in person when appropriate to statutory/external organisations and Armed Forces charities.
· Liaise with external caseworkers from SSAFA, RN FPS and other organisations to ensure comprehensive casework is carried out on all beneficiaries
· Investigate applications for grants and, following assessment, produce recommendations for the Head of Welfare/CEO and Welfare Committee
· Follow up with beneficiaries once casework has been completed to ascertain impact and any unmet need
· Investigate beneficiary entitlement to statutory funds, advise of other possible sources of charitable funding and, with the beneficiaries’ consent, refer to other charities to almonise with them to provide a package of care for the beneficiary
· Ensure confidential handling of all information concerning beneficiaries in accordance with the Naval Children’s Charity’s confidentiality and data protection policies
· Keep thorough, confidential and systematic records of all matters concerning enquiries, applications, and grant awards in accordance with the Naval Children’s Charity’s Data Protection policies
· Provide feedback and regular reports to inform Casework Team Manager of trends
· Process day to day invoices and pass to the Head of Finance
· Keep up to date with developments on legislation, childcare issues and the benefits system and have an awareness of the MoD allowance system
· Regularly update personal training and skills
· Other relevant duties may be assigned from time to time
PERSON SPECIFICATION
Experience
· Professional experience in a Triage/Caseworker/Family Support Worker role
· Previous experience of working with Serving Personnel/Veterans/Children in a support capacity
· An understanding and awareness of the benefits system
· Good knowledge of the Naval and Armed Forces Charity sector (Desirable)
Knowledge and skills commensurate with role to include:
· Empathetic and non-judgemental nature
· Excellent interpersonal, written, verbal communication skills.
· Well-developed IT skills, including Microsoft Office 365 and Teams. Training will be provided on our case management systems.
· Excellent attention to detail and a logical approach to work, with excellent planning and organisational skills.
· A team player with a positive, solution-focused approach to work.
· Ability to work independently demonstrating excellent time management skills.
· Ability to stay calm and work effectively under pressure, especially when meeting short notice deadlines.
· An understanding and commitment to the mission, vision and values of the Charity.
· In possession of a full UK driving licence.
Comprehensive understanding and implementation of GDPR and Data Protection principles; some of the information you may be required to process is of a sensitive and confidential nature.
Context and additional information
· Expenses incurred whilst fulfilling the duties of this role will be paid in accordance with NCC policy.
· You may be required to attend events to engage with Naval families (overtime is not paid, however Time Off In Lieu (TOIL) is given.
· Willingness to successfully complete appropriate job-related training.
· Have, or be willing to undertake and pass, MOD security checks.
Suitable candidates will be asked to complete an Application Form.
The tasks listed in this job description are not designed to be exhaustive and may vary from time to time according to the needs of the organisation. This document will be reviewed in consultation with the post holder as the role and services provided by the organisation develop.
The Naval Children’s Charity is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Citizens Advice West Northants & Cherwell (CAWNAC) delivers advice across West Northamptonshire and Cherwell and further afield in respect of some of our projects.
The Macmillan Welfare Benefits project is funded by the Macmillan cancer charity and provides Money Advice to people (or their carers/families) who have a cancer diagnosis.
You will have lots of support from an experienced and friendly team and you will be responsible for managing your own caseload and achieving agreed project KPIs.
The enquiry area that you will deal with predominantly is benefits advice and benefits casework. You can call on wider, specialist teams to address more specialist issues.
The role
Reporting to the Benefits and Generalist Group Manager, you will:
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Provide a full welfare benefits casework service for people affected by cancer, including disability benefits and other sources of financial support such as grants and help with health and travel costs.
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Liaise and negotiate with other statutory and voluntary organisations to progress the clients case and ensure they receive all assistance available.
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Maintain detailed case records for the purpose of continuity of case work and information retrieval in line with the requirements of Citizens Advice and Macmillan Cancer Relief.
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Refer clients on to colleagues or other agencies as appropriate for specialist help with issues that fall outside the remit of the service, including housing, debt and employment.
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Provide advice and information on welfare benefits and other sources of financial help to health and social care professionals working with the client group.
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To provide cancer-specific benefits awareness training to colleagues and other health and social care professionals working with the client group.
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To support Macmillan/Citizens Advice’s social policy work by providing case studies, and feedback on issues of concern to people affected by cancer.
Professional development
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Keep up to date with legislation, policies and procedures and undertake appropriate training.
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Read relevant publications.
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Attend relevant internal and external meetings as agreed with the line manager.
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Prepare for and attend supervision sessions/team meetings/management team meetings as appropriate.
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Assist with Service initiatives for the improvement of services.
Person specification
Essential Criteria
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At least two years’ experience of advice work
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Demonstrable in-depth knowledge of welfare benefits including those related to disability and sickness
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Proven ability to work sensitively with a diverse range of clients
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An understanding of the issues involved in interviewing clients, particularly clients for whom English is not their main language, and who may be experiencing stress and anxiety
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Good professional boundaries and emotional resilience when faced with complex and potentially life threatening situations
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An ordered approach to casework and an ability to follow set procedures concerning casework and file management etc.
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Ability to use IT in the provision of advice and the preparation of reports and submissions.
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Good oral communication skills with particular emphasis on negotiation and representation skills on the telephone.
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Ability to communicate effectively in writing with particular emphasis on negotiation and representation skills and on preparing reviews, reports and correspondence.
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Numeracy skills required to understand statistics and check calculations.
Desirable Criteria
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An understanding of the issues facing people affected by long-term illness and disability.
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Ability to monitor and maintain own work to comply with set standards.
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An understanding of and commitment to the Aims and Principles of the Citizens Advice service including the services Equal Opportunities policies.
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Ability to work independently without close supervision, to prioritise own work, meet deadlines whilst contributing to the wider Citizens Advice team
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Knowledge of or willingness to gain an understanding of Macmillan services and policies.
What's in it for you:
Salary: £24,457 pa pro rata
Hours: 22.2h/week
Pension: We offer an auto-enrolment workplace pension scheme, details on appointment
Holiday: 23 days pro rata plus Bank Holidays pro rata. This means your holiday is calculated based on the number of hours you work. We operate a closedown between Christmas and New Year when you are required to take leave.
Contract: Fixed Term end 31/12/2025
Based at: Home & office/medical locations in West Northants
Expenses: Travel expenses are reimbursed from home address
The client requests no contact from agencies or media sales.
Are you a motivated and skilled caseworker with an interest in using the law to empower marginalised people? Do you have experience of supporting asylum seekers, refugees and vulnerable migrants to rebuild their lives? Are you looking for your next role in a supportive environment with good employee benefits and close links to the communities?
If so, this exciting new role in our small dynamic charity might be for you!
Reporting to AFRIL’s Casework and Advocacy Manager, this new post will increase our casework team from 3 FTE to 3.6 FTE. You will provide expert advice and casework support, holding a small and varied caseload of clients. On a rota you will attend outreach surgeries to give advice to asylum seekers and new refugees in the community. You will take referrals from delivery partners, in particular Citizens Advice Lewisham, and work constructively to support their advisors to develop their expertise with our client group. AFRIL is AQS accredited with file reviews from Southwark Law Centre. We have a community PAP project with Deighton Pierce Glynn Solicitors and expect all caseworkers to complete this legal training. We have an immigration partnership with Southwark Law Centre and are working towards OISC registration within the year. We are a friendly team and there is real scope to grow and affect change in this role.
About us:
AFRIL is a small, dynamic, community based charity working with asylum seekers, vulnerable migrants, and refugees in South East London and beyond. We support our service users to lift themselves out of poverty and rebuild their lives in the heart of our community. We provide both crisis support to meet immediate need, and longer-term, flexible programmes to tackle the underlying problems that lead to crisis. We engage in policy and legal interventions to affect change, including strategic litigation. We are a leading voice in the sector challenging asylum hotel maximisation and providing second tier advice to other charities. Our work is grounded in the values of professionalism, inclusivity, and solidarity, and our approach to service delivery is one of co-production and empowerment.
AFRIL delivers four core services:
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The Casework and Advocacy Service, providing AQS accredited advice and complex casework in housing, asylum support, community care, welfare benefits and related matters. We deliver a community arm of the legal PAP project with Deighton Pierce Glynn Solicitors and have an immigration representation project in partnership with Southwark Law Centre.
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Rainbow Club Supplementary School, improving educational attainment through weekly supplementary education in English and Maths, arts, music and sports activities to primary age refugee and migrant children.
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Helping Hands Food Bank - food vouchers, fresh food, toiletries and essential household items. Small grants and destitution support.
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Allotment of Refuge - an integrated community of food growers improving health, wellbeing and climate resilience from a large plot on the Lewisham/Southwark border. Produce from the harvest goes into our Food Bank.
AFRIL is an equal opportunities employer. We are a diverse staff team and particularly encourage applications from BAME candidates, LGBTQ+ candidates and those with lived experience of asylum/irregular migration. We welcome applications from candidates of all ages and are committed to supporting qualified people to re-enter the workplace after periods of unemployment for example because of homemaking, redundancy, mental health or previous immigration restrictions. Our office is on the first floor of a community centre. We are committed to making reasonable adjustments to support our staff to flourish.
Shortlisted candidates will be invited to interview on 16th September 2024.
Terms and conditions:
Hours: Part Time 21 hours per week, to include Monday and Wednesday.
The postholder may be required to work occasional Saturdays or some evenings for which time off in lieu will be given.
Location: This post is based at AFRIL’s office at the Leemore Community Centre in central Lewisham. Post induction, there is the option of working from home one day a week. We have a flexible working policy and are open to conversations with individual staff about their flexible working needs.
Benefits: 5% employer pension contributions, access to a 24/7 employee assistance programme, and training and development. Employee wellbeing support delivered by a clinical provider. Annual salary review.
See full Job Description and Person Specification. We will only accept applications with both a CV and Cover Letter.
The client requests no contact from agencies or media sales.
The Cardinal Hume Centre works to prevent and tackle youth and family homelessness.
Job title: Immigration Advisor
Reports to: Immigration Service Manager
Salary: £38,750 or £42,192 (with IAAS Supervising Senior Caseworker accreditation) plus benefits
Contract: permanent, full time (35 hours) or part time (21-28 hours)
Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.
We are looking to recruit an Immigration Advisor to provide tailor-made advice to individual clients and to engage them in the process of making informed choices about their future direction. This is an exciting role in our Immigration Team that will work closely with the team to ensure that the centre is able to provide confidential OISC Level 2 and 3 advice and representation, whilst providing support and training to colleagues working at Level 1. The role is pivotal in providing highly skilled legal advice and representation to vulnerable clients across London at no cost to the individual. This is particularly important at a time where free or low-cost advice is becoming harder to find.
If you have the IAAS senior caseworker accreditation, you will be the key advisor with regards to Legal Aid work, including prioritising Legal Aid cases and ensuring that Legal Aid is used whenever appropriate throughout the team.
To apply, please submit a CV and cover letter. You must account for any gaps in your employment history. In your cover letter please outline how you meet the requirements of the role and why you would like to work for us.
We are committed to safeguarding and promoting the welfare of children. The Centre requires staff and volunteers to complete a criminal records self-declaration and undertake a DBS check.
Benefits
· 26 days’ annual leave (pro rata for part time staff), rising to 28 days (pro rata for part time staff) after two years’ service
· Pension: the Centre provides a stakeholder pension scheme and will match employee contributions up to a maximum of 6%.
· Life assurance cover(after probation passed)
· Season ticket loan
· Training and development opportunities
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for 3 x Advance Prison Advocates
Salary: £27,000 - £29,000 (pro rata)
Location: HMP Peterborough
Hours: x 2 - 35 hours per week AND x 1 10.5 hours per week
Contract: Fixed Term – until 31st March 2025 with a possibility of an extension to March 2026
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The Advance Prison Advocate will support women on remand and those unsentenced within the prison setting, providing pre-release support; focused on Accommodation, Finance, debt & benefits, Family & significant others and Social inclusion.
The Prison Advocate will develop a referral pathway with the Offender Management team within the prison, for women to access the service and will work in partnership with the existing service providers operating within the prison. You will co-design a person-centred support and action plan with women accessing support, enabling you to support them to address their needs and any risks in relation to the interventions identified above including providing ‘through the gate support’. The role will combine a casework- based approach, along with a signposting and advice service for the women in custody.
You will have demonstrable experience and understanding of working with women in a challenging multi-agency environment, ideally working with prisoners and/or their families.
You will build strong relationships with the Pre Release teams to ensure clients are able to maintain or access suitable accommodation, finance, benefits and debt, family and social inclusion support including negotiating terms on behalf of the women. Ensure that interventions are responsive to and meet the needs of women from diverse and minoritised backgrounds. This, together with referrals to wider partner organisations in the community, will ensure additional support needs are addressed post-release and continuity of support exists
A car may be desirable for this role, though not essential
About You:
To be successful as the Advance Prison Advocate you will need the below experience and skills:
Knowledge and experience of the criminal justice system obtained through academic study, experience of working in the criminal justice system (or closely associated social system).
The ability and experience as a caseworker delivering gender specific and trauma responsive interventions which support resettlement and rehabilitation of female adults in the criminal justice system whether in the community or in prisons.
You will possess excellent organisational skills, excellent communication skills and be able to work in a prison environment whilst remaining calm.
Knowledge and understanding of the requirements of managing a caseload including maintaining and updating records, remaining focused on action plan goals, and keeping to deadlines
You will have the ability to complete trauma informed, support and action plans in collaboration with the woman; to support in addressing their multiple and individual needs and enable them to engage with services, which will result in timely and prescribed outcomes being achieved.
· Interviews are taking place on: Tuesday 10th and Wednesday 11th
September.
· *Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- One-week paid carers’ s leave
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Young Adult Support Worker
We have a new role available for a Young Adult Support Worker to join Depaul UK to ensure that every client leaves a Depaul service with the skills and resilience to be confident and self-determining in their lives.
Position: Young Adult Worker
Location: Waltham Forest, London
Contract: Full-time
Hours: 37.5 hours per week
Salary: £27,636 Per Annum (ILW) plus pension and other benefits
Closing Date: Sunday 22nd September 2024
About the Role
The Young Adult Support Worker will work as part of a team delivering an assessment, support and move-on service to vulnerable clients in supported accommodation. The successful candidate will have a caseload of 8 clients aged 18-25, in a male-only supported accommodation in Waltham Forest.
You will be required to work from our offices in Lambeth once a week approximately or as the business need arises. Your work will be underpinned by the Depaul Endeavour model of assets-based, psychologically informed delivery. The aim is to ensure that every client leaves a Depaul service with the skills and resilience to be confident and self-determining in their lives.
Working under the direction, guidance and support of a manager/senior worker you will be responsible for a caseload of clients and share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service. In accommodation-based services, you will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in a positive and successful move-on.
Key responsibilities include:
· You will carry a caseload of clients for whom you will be the named key worker, and you will also take joint responsibility with your team members for the well-being and day-to-day support of all clients in the services
· You will lead on risk and needs assessment and support planning for your key clients and contribute to ongoing needs and risk assessment of other clients in the service
· You will develop and implement SMART outcomes based support plans for your key clients
· You will deliver one-to-one and group support opportunities within their accommodation and in the local community aimed at increasing resilience in the clients we work with.
· You will proactively work in partnership with multiple agencies including statutory teams, to support the well-being of Depaul clients following data protection and information sharing protocols.
About You
You will need to have the following skills and experience:
· An understanding and commitment to working in an assets-based way.
· An understanding of the needs of people who have experienced homelessness, poor mental health, and substance use.
· A knowledge and understanding of Risk Assessments and Support Planning.
· Good literacy, numeracy and IT skills.
· Able to demonstrate a clear understanding of safeguarding requirements and procedures.
· Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.
· Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.
In return for working here, you will receive:
· A comprehensive training package tailored to your needs and role
· Flexible working model for suitable roles.
· 26 days annual leave rising to 30 after five years of service.
· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
· Discount vouchers including gym, retail, food & drink, travel, electricals and more.
· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
· Death in service (4x Base salary)
· Legal Advice line
About the Organisation
Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Wellbeing Worker etc. #INDSCP
PLEASE NOTE: This role is being advertised by Social Care People on behalf of the organisation.
Progression Coach
We have a new role available for a Progression Coach to join Depaul UK to ensure that every client leaves a Depaul service with the skills and resilience to be confident and self-determining in their lives.
Position: Progression Coach
Location: Wallsend, Tyne and Wear
Contract: Part-time
Hours: 20 hours per week.
Salary: Pro Rata: £12,872.53 Per Annum plus pension and other benefits; Full-time: £24,136 P/A
Closing Date: Sunday 8th September 2024.
About the Role
To work as part of a team delivering an assessment, support and move on service to vulnerable clients in supported or community-based accommodation. Your work will be underpinned by the Depaul Endeavour model of assets-based, psychologically informed delivery.
Working under the direction, guidance and support of a manager/senior worker you will be responsible for a caseload of clients as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service. In accommodation-based services, you will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in a positive and successful move on.
Where the client lives in the community you will ensure that their tenancy is not at risk and that they have the skills and resources to manage and maintain their accommodation. Your work will be underpinned by the Depaul model of Acceptance and Commitment Therapy informed delivery, the aim of which is to support our clients to understand and act on their values, strengths, and long-term vision for their future.
Key responsibilities include:
- You will carry a caseload of clients for whom you will be the named key worker, and you will also take joint responsibility with your team members for the well-being and day-to-day support of all clients in the services
- You will lead on risk and needs assessment and support planning for your key clients and contribute to ongoing needs and risk assessment of other clients in the service
- You will develop and implement SMART outcomes based support plans for your key clients
- You will deliver one-to-one and group support opportunities within their accommodation and in the local community aimed at increasing resilience in the clients we work with.
- You will proactively work in partnership with multiple agencies including statutory teams, to support the well-being of Depaul clients following data protection and information sharing protocols.
About You
You will need to have the following skills and experience:
- An understanding and commitment to working in an assets-based way.
- An understanding of the needs of people who have experienced homelessness, poor mental health, and substance use.
- A knowledge and understanding of Risk Assessments and Support Planning.
- Good literacy, numeracy and IT skills.
- Able to demonstrate a clear understanding of safeguarding requirements and procedures.
- Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.
- Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.
In return for working here, you will receive:
- A comprehensive training package tailored to your needs and role
- Flexible working model for suitable roles.
- 26 days annual leave rising to 30 after five years of service.
- Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
- Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
- Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
- Discount vouchers including gym, retail, food & drink, travel, electricals and more.
- Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
- Death in service (4x Base salary)
- Legal Advice line
About the Organisation
Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Wellbeing Worker etc. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Young Persons Housing Support Worker
We have a new role available for a Young Persons Housing Support Worker to join Depaul UK to ensure that every client leaves a Depaul service with the skills and resilience to be confident and self-determining in their lives.
Position: Young Persons Housing Support Worker
Location: Whitley Bay, Tyne and Wear
Contract: Full-time
Hours: 37.5 hours per week
Salary: £24,136 plus pension and other benefits
Closing Date: Sunday 15th September
About the Role
To work as part of a team delivering an assessment, support and move on service to vulnerable clients in supported or community-based accommodation. Your work will be underpinned by the Depaul Endeavour model of assets-based, psychologically informed delivery.
Working under the direction, guidance and support of a manager/senior worker you will be responsible for a caseload of clients as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service. In accommodation-based services, you will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in a positive and successful move on.
Where the client lives in the community you will ensure that their tenancy is not at risk and that they have the skills and resources to manage and maintain their accommodation. Your work will be underpinned by the Depaul model of Acceptance and Commitment Therapy informed delivery, the aim of which is to support our clients to understand and act on their values, strengths, and long-term vision for their future.
Key responsibilities include:
· You will carry a caseload of clients for whom you will be the named key worker, and you will also take joint responsibility with your team members for the well-being and day-to-day support of all clients in the services
· You will lead on risk and needs assessment and support planning for your key clients and contribute to ongoing needs and risk assessment of other clients in the service
· You will develop and implement SMART outcomes based support plans for your key clients
· You will deliver one-to-one and group support opportunities within their accommodation and in the local community aimed at increasing resilience in the clients we work with.
· You will proactively work in partnership with multiple agencies including statutory teams, to support the well-being of Depaul clients following data protection and information sharing protocols.
About You
You will need to have the following skills and experience:
· An understanding and commitment to working in an assets-based way.
· An understanding of the needs of people who have experienced homelessness, poor mental health, and substance use.
· A knowledge and understanding of Risk Assessments and Support Planning.
· Good literacy, numeracy and IT skills.
· Able to demonstrate a clear understanding of safeguarding requirements and procedures.
· Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.
· Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.
In return for working here, you will receive:
· A comprehensive training package tailored to your needs and role
· Flexible working model for suitable roles.
· 26 days annual leave rising to 30 after five years of service.
· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
· Discount vouchers including gym, retail, food & drink, travel, electricals and more.
· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
· Death in service (4x Base salary)
· Legal Advice line
About the Organisation
Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Wellbeing Worker etc. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Progression Coach
We have a new role available for a Progression Coach to join Depaul UK to ensure that every client leaves a Depaul service with the skills and resilience to be confident and self-determining in their lives.
Position: Progression Coach
Location: Whitley Bay, Tyne and Wear
Contract: Part-time
Hours: 30 hours per week
Salary: Pro Rata: £19,308 Per Annum Plus Pension and Other Benefits FTE: £24,136 Per Annum
Closing Date: Sunday 8th September 2024.
About the Role
To work as part of a team delivering an assessment, support and move on service to vulnerable clients in supported or community-based accommodation. Your work will be underpinned by the Depaul Endeavour model of assets-based, psychologically informed delivery.
Working under the direction, guidance and support of a manager/senior worker you will be responsible for a caseload of clients as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service. In accommodation-based services, you will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in a positive and successful move on.
Where the client lives in the community you will ensure that their tenancy is not at risk and that they have the skills and resources to manage and maintain their accommodation. Your work will be underpinned by the Depaul model of Acceptance and Commitment Therapy informed delivery, the aim of which is to support our clients to understand and act on their values, strengths, and long-term vision for their future.
Key responsibilities include:
· You will carry a caseload of clients for whom you will be the named key worker, and you will also take joint responsibility with your team members for the well-being and day-to-day support of all clients in the services
· You will lead on risk and needs assessment and support planning for your key clients and contribute to ongoing needs and risk assessment of other clients in the service
· You will develop and implement SMART outcomes based support plans for your key clients
· You will deliver one-to-one and group support opportunities within their accommodation and in the local community aimed at increasing resilience in the clients we work with.
· You will proactively work in partnership with multiple agencies including statutory teams, to support the well-being of Depaul clients following data protection and information sharing protocols.
About You
You will need to have the following skills and experience:
· An understanding and commitment to working in an assets-based way.
· An understanding of the needs of people who have experienced homelessness, poor mental health, and substance use.
· A knowledge and understanding of Risk Assessments and Support Planning.
· Good literacy, numeracy and IT skills.
· Able to demonstrate a clear understanding of safeguarding requirements and procedures.
· Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.
· Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.
In return for working here, you will receive:
· A comprehensive training package tailored to your needs and role
· Flexible working model for suitable roles.
· 26 days annual leave rising to 30 after five years of service.
· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
· Discount vouchers including gym, retail, food & drink, travel, electricals and more.
· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
· Death in service (4x Base salary)
· Legal Advice line
About the Organisation
Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Wellbeing Worker etc. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.