Advice And Support Team Leader Jobs in Crayford, Kent
Service Development Manager (Missing Employees Service)
Part funded with support from the National Lottery Community Fund
ABOUT US
Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat. We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Missing People aims to put people with lived experience at the heart of our work, amplifying their voices to achieve change. Working for Missing People means living our values.
It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here.
Missing People is an independent charity that relies on donations.
IMPACT YOU WILL HAVE
This role will involve designing the 'Missing Employees' service, encompassing the scoping and structuring process, becoming the subject matter expert for the charity, and developing our menu of support to be able to offer casework support and guidance to organisations and individuals affected. This will involve working directly with adults at risk who are missing or who have experience of being missing.
You will develop guidance, policy and learning and development in this new area for the charity. You will form a new pioneering service through the building of expertise in this area and will lead in delivering support to individuals and organisations when someone goes missing, providing advice, advocacy and a confidential listening ear. You will reach out to organisations and HR leads to offer training and consultancy, so they are best prepared for missing employee experiences.
KEY ACCOUNTABILITIES
Service development
• Scope requirements for the service by working with the project steering group, identifying gaps in existing service provision and working with teams across the charity.
• Work with the Head of Service Development to design the service, including structure, design capacity, resource needs, KPIs and delivery methods.
• Develop the charity's expertise around employment law regarding missing, including policy and impact of those affected.
• Work closely through co-production with families, adults who have been missing and companies who have experienced a missing colleague, seeking feedback, sharing their experiences and developing the service and tools it needs.
• Build relationships with organisations and steward them to become financial supporters of the charity.
• Work with the Business Development Team and Corporate Fundraising team to create user journeys for companies from advice to financial support to the charity.
Service delivery
• Provide confidential consultation, advice and guidance to; employers, colleagues, adults who are returning to work after being missing and family members communicating with employers.
• Proactively contact organisations when it becomes clear they have a missing employee.
• Work with organisations, providing consultation and needs assessment, so HR professionals, line managers, and colleagues are trained and have processes in place to manage ‘Missing Employee’ incidents.
ABOUT YOU
Experience should include:
• Experience of scoping, designing and structuring a new service.
• Experience of working collaboratively with a range of stakeholders – for example steering groups, service users, and cross-organisational colleagues.
• Experience of writing and designing guidance and forming new policy documents and operational guidelines.
• Experience of project management and leading change.
Abilities, Skills and Knowledge should include
• Ability to develop and drive forward new projects and initiatives, taking the lead and/or working collaboratively with colleagues.
• Skilled in delivering effective presentations and training in person and on line;
• Project management skills.
WHY WORK FOR MISSING PEOPLE?
Would you like to work for a welcoming, caring organisation which really makes a difference to vulnerable people throughout the UK? Missing People is a friendly and supportive place to work.
Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here. You will find plenty of scope for personal development including: getting involved in cross-charity projects; leadership development or volunteer supervision; training; e-learning; and hearing about the latest topics from some of our amazing partners
We offer a range of enhanced family friendly benefits. We are happy to talk about flexible working in many of our roles
Please find attached a detailed job description and person specification, a letter from the line manager and a summary of Missing People's Achievements 2023.
How to apply
Please ensure you include your CV and a brief covering letter explaining how you would be a good fit for this role.
Closing date: 23:59 on 21 November 2024. We reserve the right to close the vacancy early in the event of a very large number of applications, so Apply Now!
Interviews: 28 November 2024
Location: South West London (Central Office is based in Mortlake – 12 mins from Clapham Junction and 23 mins from Waterloo)
Job Type: Full time
Contract Type: Fixed term contract until 30th December 2025
Salary: £36,000 per annum
Benefits: Missing People is 14th on the Sunday Times “100 Best Not-for-profit Organisations to Work for” List 2019 and offers the below benefits: • 28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional annual leave days awarded on length of service* • Company pension contribution • Life insurance (3 x salary) * • Employee Assistance Programme (EAP) including 24/7 support helpline • Interest-free Season Ticket Loans* • Additional maternity pay and leave* •Additional paternity pay* • Additional sick pay* *available after probation period passed
You may also have experience in the following: Team Leader, Services, Service Manager, Project Management, , Charities.
REF-217 813
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Health Systems Partnership
Do you want to make a real difference in stroke care on a national and global scale?
We’re looking for an exceptional leader to join the Systems Engagement function as the Head of Health Systems Partnerships.
In this senior role, you’ll drive the mission to position the Association as a vital leader and collaborative partner across the entire stroke care pathway.
Position: CE336 Head of Health Systems Partnership
Location: Home-based, UK, Nationwide
However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings).
Hours: Full-time, 35 hours per week (flexible working available)
Salary: £55,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance with where you live)
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 1 December 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Dates: Week commencing 9 December 2024
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Your Impact - As Head of Health Systems Partnerships, you’ll work with a team of talented individuals to strengthen partnerships and improve stroke care at regional, national, and international levels. By harnessing stroke data, fostering collaboration, and influencing decision-makers, you’ll help build a future where high-quality stroke care is accessible to all. Your insights and strategic leadership will position the Association as a proactive voice in stroke care.
What You’ll Do
• Collaborate with internal and external teams to support quality improvement in the stroke care pathway, ensuring stroke data and patient insights are at the heart of our work.
• Strategic Engagement: Support strategic approaches to developing relationships with healthcare professionals, ensuring initiatives are informed by clinical insights and evidence-based approaches.
• Translate Strategy into Action: Support regional teams in translation of national stroke strategies into regional action, empowering colleagues to address specific challenges in their areas of healthcare.
• Provide Expert Advice: Offer strategic counsel to the senior leadership team, including the CEO, positioning the Association to act on emerging trends and partnership opportunities within health and care.
• Manage and Lead a Dedicated Team: Oversee a team committed to advancing health systems partnerships, from national to international levels, while maintaining alignment with the strategic goals.
• Drive New Partnerships: Stay ahead of trends and developments in stroke care, identifying and leveraging new partnership opportunities for the Association on a global scale.
About You
We’re seeking an individual with a strategic mindset and a passion for collaborative healthcare improvement. Ideal candidates will bring:
• Proven experience in healthcare systems and stakeholder engagement across various levels (regional, national, and international).
• Expertise in translating health data and insights into actionable strategies across teams.
• Demonstrable ability to engage and influence senior stakeholders with diplomacy.
• Strong leadership skills, with experience managing teams, budgets, and complex projects.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
Finding strength through support
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
The organisation believes everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
The charity provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
The Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. It provides tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
The team are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
Individuality leads to a richer experience for people and better support for all those affected by stroke.
We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities.
You may also have experience in areas such as Systems Partnerships, Health, Health Systems Partnerships, Head of Health Systems Partnership, Director of Health Systems Partnership, Health Systems Partnership Director, Health Systems Partnership Lead, Health Systems, Partnerships.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Position: Content and Campaigns Strategist
Type: Full-time (35 hours a week), 12 months fixed term contract
Location: Office-based in London with flexibility to work remotely
Salary: £43,342 per annum* plus excellent benefits
Salary Band and Job Family: Band 3, Professional/Technical
*you will start at our entry point salary of £43,342 per annum, increasing to £46,051 after 6 months service and satisfactory performance and to £48,760 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you’ll be able to make a difference.
About this job
Please note this is a fixed term contract for 12 months.
Our digital presence and processes are undergoing a major period of transformation.
We’re undertaking a major project to overhaul the design and user experience of our website and we are heavily investing in our channels. We have also recently completed our first content strategy pilot, with the aim to build on new processes and ways of working to better meet the needs of our MS Community while reaching new audiences.
We are looking for a Content and Campaigns Strategist to play a key role in this vital work.
The Content and Campaigns Strategist will be responsible for leading and setting the content approach for marketing campaigns and content projects commissioned by teams from across the organisation. You will work with our Digital Engagement Lead and the wider Digital and Content team to produce plans for a wide variety of content themes and topics including research, campaigns, brand, services and fundraising.
The Content and Campaigns Strategist will collaborate and help to oversee the implementation of content plans, working with editors, designers, media producers, stories and UX specialists to implement these plans to a high standard.
This role will also support our Content and Creative Lead in planning, executing and championing our strategic content approach, ensuring all content that is developed aligns with our overall vision.
Closing date for applications: 9:00 on Wednesday 27 November 2024
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Programmes Integration Lead
Breaking Barriers
London/Hybrid with 1-2 days in the office in Aldwych
12-month fixed term contract
Salary £45,000 - £47,000 based on experience
Full time, open to 4 days, compressed hours and flexible working arrangements
Excellent benefits including 25 days annual leave plus bank holidays and Christmas closure, Cycle to Work scheme, Wellbeing Day, Employee Assistance Programme
Charity People are delighted to be working with Breaking Barriers, a charity which helps refugees to find meaningful employment, to recruit a Programmes Integration Lead on a 12-month fixed term contract.
Breaking Barriers is a specialist refugee employment charity. Refugees flee their homes in fear, with more hardship on their arrival in the UK: a new country, language and stigma. With a different work culture to navigate, refugees are four times more likely to be unemployed and are often left to face these barriers alone. Breaking Barriers' vision is for every refugee to access meaningful employment and build a new life. They do this through one-to-one advice and guidance, education, and training, and innovative partnerships.
Breaking Barriers is embarking on an exciting journey to increase the scale and impact of their employment services through the integration of a refugee support programme into their service. This includes the transfer of a team of staff, their programme operations and beginning of the process of operational integration. As a result, Breaking Barriers will provide an enhanced, joined-up service to clients across the UK and support more refugees.
Reporting into the Director of Services, the Programmes Integration Lead will provide management and oversight to the transferred teams, while developing and managing integration projects and plans. The role will be part of the Services Senior Management Team, acting as a focal point between the transferred teams and the wider services team and other key internal stakeholders, and ensure integration is a success.
Key responsibilities
- People and team management: Provide day-to-day management, support and direction to transferred staff to ensure staff have the necessary resources and support to deliver on objectives and provide a quality service.
- Programme and service integration: Plan, coordinate and lead work to integrate the acquired programme with the existing service model, developing and implementing an integration plan that feeds into the broader Services strategy.
- Operational oversight and reporting: Oversee delivery of transferred programmes within the new operational context to ensure continuity of support for clients and provide visibility of overall programme performance to Director of Services and SLT.
- Safeguarding: Review safeguarding practices and policies, ensure best practices are embedded, and be part of the safeguarding team, acting as the point of escalation.
The Programmes Integration Lead will have demonstrable track record and transferrable experience in managing or overseeing service or programme delivery, ideally in the employability or refugee sector. The successful candidate will be highly organised and have strong skills in planning, coordinating, and managing complex projects with a range of stakeholders, ensuring the achievement of key milestones. You will be an experienced leader and manager with proven ability to lead, motivate, and manage teams during periods of transition or change, and able to demonstrate strategic thinking and an innovative outlook. You will have strong analytical and reporting skills and be able to solve problems by anticipating challenges and developing practical solutions. You will have excellent interpersonal and communication skills, with the ability to build trust, inspire confidence, and work with stakeholders at all levels, and communicate complex ideas in a clear and compelling way.
The ideal candidate may have experience of managing the integration of new teams, systems or services, ensuring seamless transitions and minimal disruption to service delivery. You may also have experience of working with marginalised populations, such as refugee communities. Experience of developing and improving CRM systems and processes would be an advantage, as would an understanding of best practice in adult safeguarding and knowledge and understanding of best practice in working with volunteers.
If you would like to join a values-led organisation which is mission-led, welcoming, entrepreneurial and collaboration, we would love to hear from you.
How to apply
If you would like to apply for this role or for an informal confidential, please contact Jen D'Souza at our Recruitment Partner, Charity People for the full pack and details on how the application process. The application process is CV and Supporting Statement. The deadline is 5pm on Tuesday 3 December with interviews scheduled for Wednesday 11 and Thursday 12 December. The successful candidate would ideally be available to start in mid/late January.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.
We are seeking a dynamic and innovative National Director of Clinical Services to lead ongoing transformation of our services for survivors of torture and achieve our goal to be recognised in the UK and globally as a clinical centre of excellence in torture rehabilitation.
About the role
This is an executive level role providing leadership for our services for survivors of torture and contributing as a member of our senior management team to the overall strategy and stewardship of Freedom from Torture.
The role is responsible for setting the direction of Freedom from Torture's services, building on our trailblazing commitment to co-designing and co-delivering torture rehabilitation services with survivors of torture themselves and helping us to drive up service access.
The role also oversees our legal advice and welfare service and our medico-legal report service, although a legal background is not required.
About you
You will be a pioneering clinical leader who is motivated by the challenge to innovate in service delivery and forge partnerships to better meet the needs of survivors of torture within a changing context of health provision for asylum seekers and refugees in the UK.
You will bring vision and an inspirational leadership style alongside your extensive management and leadership experience at a senior clinical level in statutory or voluntary services.
You will have a track record of service transformation and supporting teams through change.
It is essential to have a relevant clinical qualification and experience of providing evidence-based clinical services to survivors of torture, refugees or other groups experiencing the combination of complex trauma and extreme socio-economic and/or legal marginalisation.
Knowledge of relevant statutory sector commissioning and procurement frameworks would be an asset.
Freedom from Torture is strongly committed to diversity, equality and inclusion and welcomes applications from those who also have direct experience of torture, the asylum system or overcoming personal adversity and/or who come from Black, Asian, ethnic minority and/or other under-represented groups.
For more details of this opportunity, including how to apply, please click through to our candidate pack
PLEASE NOTE:
We will be longlisting applications as soon as we receive them, so please apply early to register your interest.
Would you like to join our award-winning organisation?
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
To view the Job Description and Person Specification, please visit our website.
Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Freedom from Torture is committed to our safeguarding responsibilities, and we expect all staff and volunteers to share this commitment. This post is subject to a satisfactory enhanced DBS/PVG disclosure to check for any previous criminal convictions, as well as a need for full employment history and up to date employment references.
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.
No agencies please.
ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system serves our planet and its people. We set ambitious standards for how financial institutions, through their investment decisions, can protect our planet and its people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle the climate crisis, protect nature, improve workers’ rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society’s best interests at its core.
Position
Reporting into the Head of Communications, this is a strategic and hands-on management role responsible for driving ShareAction’s media function and acting as a key business partner for colleagues across the organisation. Using your experience of developing media strategies, you will advise teams on how to enhance ShareAction’s position as a thought leader on responsible investment, support organisational goals to influence decision-makers and engage target audiences and help manage ShareAction’s reputation by advising on risk and mitigation. You will line manage a Media Manager and Senior Media Officer in the UK and provide guidance to a Media Advisor in Brussels to design and deliver high-quality media relations activity and ensure the effective operation of ShareAction’s press office and internal processes, including media monitoring and reporting.
You'll play a key role in the development of campaigns to hold global companies to account for their impact on people and planet and promote research and recommendations to support our vision of a world where responsible investment is the norm. With excellent interpersonal skills, you’ll be able to work collaboratively, supporting colleagues to engage effectively with the media.
If this sounds of interest, we’d love to hear from you.
What you’ll bring to the team
We want to hear from you if you have substantial experience working in a press office or as a journalist, with recent experience at a senior level, and a strong track record of securing positive coverage to achieve brand, engagement and influencing goals. This role would suit someone who is skilled in developing and delivering media strategy to support organisational objectives – including thought leadership activity for specialist audiences – and has the interpersonal skills to collaborate effectively with colleagues at all levels across the organisation and win support for your recommendations. You’ll be a highly regarded people manager who has a proven track record of developing junior team members and putting in place the structures and support for them to succeed. You’ll be passionate about using the power of communications to help drive a better future for people and planet.
This role would suit someone who has outstanding verbal and written communication skills, with a flair for breaking down complex issues and the ability to use framing and messaging techniques to produce high-quality content that can resonate with target audiences and inspire action. You’ll enjoy working in a fast-paced, changing campaigning environment and have excellent organisational skills to be able to manage multiple projects at once. You might have previous experience developing media activity within a campaigning or advocacy organisation or on social, environmental or financial issues.
While we hope we’ll find someone with the majority of these skills and experience, we’re keen to hear from you even if you don’t have them all. We appreciate lots of skills are transferable, and we welcome opportunities to explore different ways of achieving our goals.
We are currently formalising our hybrid working policy; however, as this role involves a lot of close collaboration with London-based colleagues, there is an expectation that you will be able to come into the office once a week. The whole Communications team meets together in person at least once a month.
What we will do for you
We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day, they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide the right environment for our colleagues to thrive, and we are committed to improving our employee offer where possible.
Currently, we are pleased to offer:
- A commitment to flexible working: over 60% of our employees have some sort of flexible working arrangement in place.
- Hybrid working: we are committed to supporting our staff to work in a way that suits their lifestyle and meets the requirements of their role.
- Internal promotion and development opportunities: we offer a range of ways to improve your skills and focus on what you love, including promotion, secondment, or sideways development opportunities. For some levels of roles, we also offer direct progression.
- The opportunity to help make a difference: we tackle some of the world’s biggest social and environmental challenges. We offer opportunities for you to develop your skills and experience in a friendly, flexible and supportive working environment.
- A unionised work environment: our staff have the opportunity to join the union and are supported by our recognised union, Unite. We regularly consult and negotiate with our employees on workplace matters ranging from working conditions to pay.
- Regular in-person meetings, including all-staff away days, retreats and directorate strategy days to create connected teams.
- 8% non-contributory pension: invested with NEST and their green funds.
- A healthcare cash plan with Westfield that gives you money back on your healthcare costs.
- An employee assistance programme: advice and support, lifestyle discounts and short-term counselling.
- 25 days’ annual leave (increasing with length of service) plus office closure at the end of the year, ensuring everyone gets time to switch off together.
- Enhanced family leave pay: up to 18 weeks paid at 90% for either parent.
- Enhanced sick pay starting at 5 weeks’ full pay from day 1.
- Season ticket loan and cycle-to-work scheme.
ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities, and we are working hard to provide an environment where all can bring their authentic selves to work. We know that some people won’t apply for a role unless they meet all the requirements listed in the job description. If this is the case for you, but you think you would excel in this role, we want to hear from you!
For further information and to apply, please visit our website via the Apply button.
Closing date: 9.00 am on Monday 25th November 2024.
First-round interviews: Thursday 5th and Friday 6th December 2024.
Second-round interviews: Thursday 12th and Monday 16th December 2024.
To be considered for this post, you must be legally eligible to work in the UK; unfortunately, we are unable to provide visa sponsorship.
Please be aware that when shortlisting, we are really keen to get a sense of your unique voice and individual experience, especially if you are using generative AI tools as part of your drafting process.
The deadline for applications is Sunday 1st December 2024.
Location: London, minutes from Old Street Station
Location type: Hybrid
Reporting to: Chair of the Board of Trustees
Annual salary: Upwards of £105K GBP
Contract type: Permanent
Working hours:Full-time (35 per week worked on a hybrid basis)
Candidate level: Chief Executive Officer
MAP’s Mission
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation, and displacement in the occupied Palestinian territory and Palestinian refugee camps in Lebanon.
Job Purpose
MAP is in a period of ambitious growth and rapid development, as we respond to the massive humanitarian crisis in Gaza, and in the West Bank and Lebanon. The role of the Chief Executive Officer (CEO) is to provide leadership, drive and direction in the development and delivery of MAP’s new strategic ambition, maximising the charity’s sustainable impact.
This is a key role for MAP, and it is expected that the job holder would be making a long-term commitment to the organisation. The post-holder will be tasked with leading MAP to deliver on the strategic ambition of becoming a high impact, global £50 M+ income organisation which enables over 1 million Palestinians to access improved healthcare annually by 2028. MAP’s income in 2023 was £35 M and the forecast for 2024 is £47 M.
Duties and Key Responsibilities
Vision and leadership
- Provide vision, leadership, direction and drive to achieve MAP’s strategic ambition and mission.
- Drive forward organisational transformation, together with the Senior Management Team, always remaining true to MAP’s values and focus on being locally led.
- Ensure that the Board of Trustees and its appointed committees are supported in their responsibility to ensure robust governance of MAP and provide advice and information to the Trustees regarding organisational performance and direction.
- Ensure that the organisation embeds a focus on impact and the use of data in decision-making, course corrected as necessary during its development.
- Strengthen and protect MAP’s reputation externally and internally at all times, ensuring the effective mitigation and management of risks.
External relations and influence
- Act as an advocate and spokesperson for MAP at the highest level with the UK and other governments, the UN and similar institutions - building relationships that maximise the organisation’s influence over policies and practices that affect the health and dignity of Palestinians.
- Ensure MAP continues to develop strong relationships of trust with partners and networks central to MAP’s way of working.
- Represent MAP effectively in the national and international media, enhancing the charity’s image and profile.
- Actively promote and represent MAP while maintaining our commitment to ensuring the Palestinian people we serve have access to international forums and are provided with a platform to speak out about issues impacting their right to health.
Organisational development
- Work with the senior management team (SMT) to provide effective and inspirational leadership across the range of MAP’s functions and offices, creating a culture focused on impact, and an inclusive, values-driven working environment.
- Ensure the development and delivery of high-quality programmes that further MAP’s organisational objectives and meet the needs of the Palestinian communities living under occupation and as refugees.
- Oversee the development and implementation of MAP’s advocacy and communications strategy in a highly sensitive, rapidly changing environment.
- Ensure the development of robust systems for the close monitoring of financial budgets and forecasts.
- Ensure that MAP’s new fundraising strategy is successfully implemented and delivers against targets on sustainable income growth.
- Assess new markets for MAP to fundraise in and recommend a way forward on investment to the Board.
- Ensure that there is a robust approach to risk management, safeguarding, safety and security, due diligence, audit, and compliance with charity and company law and guidelines, and local and other relevant regulatory requirements.
General responsibilities
- Support the mission, ethos and values of MAP.
- Support and promote diversity, inclusivity and equality of opportunity in the workplace and externally
- Work collaboratively with others in all aspects of our work.
Person Specification
Experience
- Experienced leader in the non-profit sector or public sector in a relevant field, preferably with experience of international development and work in complex, protracted emergencies.
- Track record of driving organisational change and delivering clear results.
- Experience implementing strategies and using data to inform decision-making.
- Experience of working with a Board and a good understanding of charity governance.
- Working at the Executive Director level or equivalent as part of the senior management team within a complex organisation with geographical spread.
- Evidence of understanding the needs of Palestinian communities living under occupation and as refugees.
- Evidence of understanding the complex political and diplomatic landscape charities working with Palestinians operate in.
- A clear understanding of the importance of shifting the balance of power and influence for disadvantaged groups and empowering marginalised communities.
- Line management of senior staff, preferably including management of staff at remote locations, and experience managing a diverse workforce.
- Track record of leading and representing organisations with multiple stakeholders and relationships and of building strong relationships of trust with partners and allies.
- Experience in managing programmes and substantial budgets and resources.
- Experience communicating and influencing effectively with external audiences to influence outcomes such as government, parliament, donors and the media.
- Working in the international sector preferably in the Middle East and/or working in conflict settings.
Knowledge, skills and abilities
- A record of high-impact leadership in a fast-paced organisation working in difficult settings.
- Strong interpersonal and oral and written communication skills, including public speaking and media work.
- Sound financial management.
- Ability to inspire, empower and support people to achieve organisational objectives and sustained high levels of performance.
- Strong emotional intelligence and personal integrity
- Diplomatic skills and political judgement.
- Ability to thrive under pressure and to navigate complex topics with significant scrutiny.
Personal attributes and other requirements
- Able to travel extensively, mainly to Israel, Palestine and Lebanon.
- Able to work some evenings and weekends.
- Commitment to anti-discriminatory practice, inclusivity and equal opportunities.
- Commitment to upholding the rights of people facing disadvantage and discrimination.
Terms and Conditions
This job description reflects the key requirements of the role and does not form part of your contract of employment. It can be amended from time to time as the needs of the organisation require and as appropriate to the role.
An offer of employment will be subject to satisfactory references and social media checks.
The deadline for applications is Sunday December 1st, 2024.
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Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required; irrespective of race, gender, religion or belief, age, disability or sexual orientation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
WHO WE ARE
The Humane League (THL) is a global nonprofit ending the abuse of animals raised for food. THL fosters a high-energy culture of teamwork and mission-driven problem solving, and we have earned recognition as Top Charity from Animal Charity Evaluators for all of their rating periods. Over the past few years, we’ve grown to a staff of 100+ talented individuals dispersed across the country and around the world. At The Humane League (THL), how animals are treated in the food system is at the forefront of our everyday work. As such, many of our staff are vegan by personal choice, and all of our THL-hosted events offer fully vegan menus. We welcome all mission-aligned candidates to apply, no matter where you are in your journey to end the abuse of animals raised for food.
YOUR OPPORTUNITY
The Humane League is seeking a tenacious, determined, and well-organized individual with deep knowledge of laying hen welfare and the drive to create progressive change for millions of animals. The Temporary Animal Welfare Specialist (known internally as the Temporary Global Technical Lead or Temporary Global Technical Manager) is part of a small, high-impact global team specializing in corporate outreach and policy. The primary focus of this position is to deliver advice on farm animal welfare science to inform animal welfare campaigns and corporate engagement efforts. This requires extensive research and close collaboration with other organizations in the Open Wing Alliance (a global coalition of animal protection groups) to prepare for meetings with food companies and strategize on advocacy tactics from a scientific perspective.
We want you because you are as comfortable reading and writing research papers as you are in the boardroom and on the farm. You have a deep understanding of how the egg industry works and are determined to use this knowledge to improve conditions for laying hens. You are excited to bring your knowledge to advocates around the world and work with them to put theory into practice.
The ideal candidate is passionate about The Humane League’s mission of ending the abuse of animals raised for food and excited about working both independently and as a member of a team in a dynamic environment. While working with autonomy is an important part of this role, strong collaboration and communication skills are also paramount to your success, as is the ability to prioritize and manage multiple tasks effectively. This position reports directly to the Senior Director of Global Animal Welfare.
This is a part-time (32 hours per week), temporary, remote position. The temporary hire will provide coverage while a permanent staff member is on maternity leave, and overlap will be provided for training and onboarding. Employment is expected to be twelve (12) months in duration, beginning on approximately February 3, 2025. The duration of employment may be extended or shortened at The Humane League’s discretion. This position requires both domestic and international travel, equivalent to 3 or more week-long trips per year.
The new team member’s title will be either Temporary Global Technical Lead or Temporary Global Technical Manager, depending on their experience and qualifications. Please see below for more information about the responsibilities and qualifications which distinguish the Temporary Global Technical Lead role from the Temporary Global Technical Manager role.
We are only able to consider applicants who reside and possess work authorization in the United Kingdom.
We will be recording a webinar hosted by Mia Fernyhough, Sr. Director of Global Animal Welfare, and Siân Phillips, Sr. Global Technical Manager, Layers. You can submit any questions you would like answered regarding the role and The Humane League via the form on our website. Please submit any questions by Tuesday, November 12, and the webinar will be available to watch here by Wednesday, November 13th.
This position will be open until filled, with a priority deadline of Thursday, November 21, 2024. Applications received after that date will be reviewed on an ongoing basis. If you are experiencing technical issues, please contact our email prior to the deadline. Please submit applications and all supporting documents in English. All application questions and materials need to be submitted here through the application submission, we do not accept applications through our careers email.
CORE RESPONSIBILITIES
A Temporary Global Technical Lead is responsible for carrying out the following essential job duties, with close supervision and guidance from the Senior Director of Global Animal Welfare:
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Conduct extensive research into the scientific literature and corporate data relating to animal agriculture systems and industries. Maintain up-to-date knowledge of the egg industry and laying hen welfare.
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Leverage scientific knowledge to inform the work of THL and Open Wing Alliance member groups that are working with major food companies to advance protections for animals within their supply chains. This includes producing animal welfare education materials, preparing and delivering presentations on the science behind proposed welfare policies, and communicating effectively with corporate executives and stakeholders in the animal agriculture industry.
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Collaborate cohesively with intra- and inter-departmental team members and Open Wing Alliance member groups to coordinate on strategic initiatives.
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Track industry progress, working closely with THL’s other welfare specialists and Global Research & Insights Analyst when required.
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Attend conferences, events, retreats, protests, and corporate meetings as required.
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In addition to the above essential job duties, other duties may be assigned as business needs arise. These may include non-essential, marginal job duties.
A Temporary Global Technical Manager is responsible for carrying out all of the essential duties above with a high level of independence. In addition to the above, the following responsibilities are included in the Temporary Global Technical Manager role:
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Serve as a thought leader for colleagues at THL and other animal protection groups in the Open Wing Alliance. Provide training to help others develop their knowledge of animal welfare.
REQUIRED SKILLS
The essential qualifications required of a Temporary Global Technical Lead or Temporary Global Technical Manager are:
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Animal Welfare Expertise: Veterinary degree or master’s degree in farm animal welfare science, or equivalent experience. On-farm experience required; this experience can be educational.
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Research and Data Analysis: Advanced research skills, with the ability to quickly find and comprehend technical information on unfamiliar topics. Performs advanced data analysis and extracts meaningful insights. Handles complex datasets, applies various statistical techniques, and translates findings into actionable recommendations. Communicates insights effectively to team members to support informed decision-making.
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Problem Solving: Addresses complex problems by analyzing situations, gathering relevant information, and proposing innovative solutions that demonstrate creativity and independent thinking.
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Adaptability, Flexibility, and Proactivity: Navigates complex changes with resilience and identifies and addresses issues proactively. Able to prioritize multiple goals simultaneously and adjust to rapidly shifting priorities.
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Verbal and Written Communication: Able to communicate technical information in a clear and compelling manner to audiences with varying levels of knowledge, tailoring communication to each audience’s needs.
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Teamwork and Collaboration: Effectively supports team dynamics by promoting open communication and idea sharing. Encourages collaboration and works cohesively with colleagues to meet shared objectives.
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Interpersonal Skills: Demonstrates strong emotional intelligence and the ability to resolve interpersonal conflicts and challenges. Able to persuade others and navigate difficult conversations.
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Time Management and Prioritization: Excels in managing multiple tasks efficiently and setting priorities. Allocates time wisely to important tasks, prioritizing and re-prioritizing as needed.
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Live and Virtual Presentations: Excellent public speaking skills, with the ability to deliver complex information in a clear and persuasive manner. Encourages participation and handles complex questions adeptly.
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Strategic Thinking: Excels in aligning individual and team efforts with departmental strategic goals. Utilizes strategic thinking to identify potential challenges and propose solutions that align with broader objectives.
In addition to all of the above, the following qualifications are required of a Global Technical Manager:
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3+ years of relevant work experience engaging with the animal agriculture industry, producers, or policy makers on matters of farm animal welfare. Experience on poultry farms is required.
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Leadership: Mentors team members to develop their skills and knowledge while contributing to a collaborative and focused work environment. Effectively manages projects and delegates to project teams.
Hiring Timeline
Once your application has been reviewed, you will be notified via email with further details on the status of your application. If a candidate is moved forward, the interview process will be as follows:
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Phone Interview (via phone call)
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Work Simulation Exercise (completed remotely)
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First Interview (via video call)
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Reference Check
For full details of our recruitment process for our full-time roles, please review the document on our website for more details. These steps may change depending on the classification of the role.
Compensation and Benefits
The compensation range for the Temporary Global Technical Lead position is £29,963.20 - £36,621.60 GBP, and the compensation range for the Temporary Global Technical Manager position is £34,316.80 - £41,943.20 GBP. At The Humane League, we believe in maintaining a fair and equitable work environment for all employees. As part of our commitment to transparency and equity, we recently implemented a job architecture framework, which levels all of our roles according to size and complexity, as well as a compensation step system, which allows us to account for an individual's total years of related experience when determining their compensation. In addition, we have adopted a no negotiation policy for salaries. To determine a job's level, we carefully consider a variety of factors, including a job's size and complexity, required experience, knowledge, and/or skills, internal comparability, and market data. To determine final compensation, experience will be measured by considering prior work in jobs or activities that are related to the role at THL. These new practices are aligned with our organizational values and will help us ensure we maintain clear, consistent, transparent, and equitable HR processes.
Employees in the United Kingdom will enjoy 20 days of flexible annual leave, sick pay, pension, internet allowance, insurance, and other special leave policies. The Humane League is not the employer of record (EOR) for this position; the successful candidate will enter an employment agreement with a local EOR with whom The Humane League partners.
Equal Employment Opportunity
The Humane League is committed to creating a diverse environment and is proud to be an equal opportunity employer. Women, people of color, people with disabilities, and veterans are strongly encouraged to apply. In compliance with laws and in furtherance of our commitment to fostering an environment that welcomes and embraces diversity, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.
Accommodations
The Humane League is committed to working with and providing reasonable accommodations to individuals with disabilities. We trust individuals to self-identify and ask for the accommodations they need. An example of an accommodation might be extra time to complete a work simulation exercise, among many others. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete the form on our website to let us know the nature of your request and your contact information.
AI Policy
Original work and thought are essential in the hiring process and allow us to evaluate you based on your own skills and competency. Therefore, the use of artificial intelligence (ChatGPT, Gemini, Rytr, Google Assistant, etc) to generate responses is strictly prohibited. By submitting this application you agree to comply with our AI Policy. Violations of this policy in any part of the recruitment process will result in being dismissed from consideration. If you need a reasonable accommodation to this policy, please see above for more information.