Advice And Information Officer Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Senior Multiple Needs Independent Domestic Abuse Advocate
Salary: £30,000-£32,000
Location: Ealing Women’s Wellness Zone & Hammersmith – Advance Head Office
Hours: 35 Hours per week (a late shift once per week till 7pm)
Contract: Fixed Term – 12 months (from start of employment)
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The Senior Multiple Needs Independent Domestic Violence Advisor (IDVA) will work within a dynamic, crisis intervention, advocacy and support service based at the CGL Ealing Women’s Wellness Zone. The IDVA will provide support in the local community and at the Ealing Women’s Wellness Zone. The successful candidate will be co-located up to 5 days a week at the Women’s Wellness Zone.
The IDVA will be closely working alongside CGL colleagues/team to deliver support to women with a range of complex support needs including substance misuse, mental health, domestic abuse, sex working, trafficking, and offending behaviour. The IDVA will work in collaboration with their team members to holistically support women in the borough of Ealing to achieve sustained recovery, improved health and wellbeing, helping women to manage/mitigate risks, and empowering them to reach their fullest potential in society as well as ensuring the voice of survivors informs every stage of the process.
The Senior Multiple Needs IDVA will assess the needs and risks of survivors, carry out short and longer-term risk management, safety planning and support. As well as identify and refer to services appropriate to their needs. They will also proactively advocate and advice women of their rights and options for seeking help and support from other agencies, encouraging them to engage with other agencies, and help co-ordinate the provision of multi-agency support where necessary.
About You:
To be successful as the Senior Multiple Needs IDVA you will need to have:
Excellent understanding of domestic abuse and its effects on women and children, of best practice in supporting survivors of domestic abuse, and of the MARAC. As well as understanding of drug and alcohol issues and experience of working within a related field.
Bringing your experience of risk and needs assessment, safety and support planning, and crisis planning and successfully managing high numbers of referrals and experience of working in a co-located setting with another agency and providing consultations/briefings to professionals to support in upskilling them around Domestic Abuse. The candidate will have experience of partnership working and of maintaining excellent working relationships with a range of stakeholders.
This is an exciting opportunity for you to work as part of an innovative service, designed to offer multi-disciplinary wrap-around support to women with multiple needs, with the aim of facilitating long-term recovery.
We enthusiastically welcome applications from Substance Misuse Workers/Practitioners, Recovery Workers, Recovery Practitioners, Recovery Coordinators, Drug Workers, Alcohol Workers and Needle Exchange Workers who meet the specified requirements.
How to apply:
Please submit your up to date CV along with a covering letter to the Talent email address - PLEASE WRITE THE JOB TITLE IN THE *SUBJECT*
· Closing Date for Applications: Friday August 30th 23:30
· Interviews are taking place on a rolling basis
· *Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- On week paid carer's leave
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
We have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 22.5 hours a week. The hours are fixed covering a rolling 24/7 rota, working 7.5 hours, 3 days a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- 28 days annual leave plus Bank Holiday leave allowance, rising to 33 days plus Bank Holiday leave allowance
- Pension with 5% employer contribution
- An extra day off for your birthday
- Enhanced sick pay allowances & maternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday, Wednesday & Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed rota of:
Week 1 of rolling rota: Monday 3pm-11pm, Tuesday 11am-7pm & Thursday 3pm-11pm
Week 2 of rolling rota: Thursday, Friday & Saturday 7am-3pm
Week 3 of rolling rota: Tuesday, Wednesday & Thursday 11pm-7am
As a Helpline Adviser you will be: -
- Able to respond to victims of and those affected by crime by providing support, information and referrals on to Victim Support services and other agencies
- Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
- Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
- Managing and responding appropriately to competing priorities, services and needs.
- Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.
You will need:
- Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
- Experience of organising and prioritising a complex workload.
- The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
- The ability to communicate effectively, verbally and in written form, including telephone skills
- Knowledge and understanding of:
- Relevant agencies and resources
- Importance of confidentiality and safe working practice
- Diversity issues and principles
- The impact of crime
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you interested in helping people who have, or are recovering from, mental health problems, and other chronic health conditions integrate back into work? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with? Then join us as an Employment Specialist.
Right now, one of our partners, Richmond Fellowship, is looking for an Employment Specialist to join their Surrey Employment service. We help individuals find paid employment or return to work after a period of ill health. We also assist employers and employees to successfully resolve mental health problems and other health issues in the workplace. But, it’s only possible with the help of people like you.
Would you like to be a part of an exciting new opportunity in the IPSPC service. Your challenge? To do everything you can to help the individuals we work with to source appropriate, meaningful paid roles with local organisations/employers. Day to day, you’ll offer support to individuals who are suffering with mental ill health and other chronic health conditions, offering careers advice and guidance, helping people to set their own recovery and employment focused goals and provide training in personal and skills development such as CV preparation and interview techniques. You’ll also be responsible for establishing and maintaining positive links with Primary care providers, clinical teams, partner organisations, local employers and other relevant agencies and have the initiative to develop and promote the service. Additionally, you will have responsibility for maintaining efficient admin systems to ensure referrals, assessments and reviews are completed in a timely manner.
As well as a good understanding of the IPS model of working, mental and physical health problems and the issues and barriers this can create for our clients, you’ll need excellent motivational, presentation and listening skills and a willingness to travel in the local area and to work outside of office hours as required. Excellent organisational and time management skills are required, as well as the ability to prioritise workload and be flexible to the demands of this ever-changing role.
There are 2 roles available which are based in Woking which are permanent, full-time roles requiring the post holders to work 37.5 hours a week. The post-holder will be required to be a car driver.
We are committed to increasing our diversity and welcome applications from those with lived experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
To apply, please send a CV and covering letter explaining why you feel you are right for the role.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HMP Leeds, West Yorkshire
Ref: PAA-242
Are you a proactive, collaborative and compassionate individual with a proven track record of working with services/clients within the criminal justice sector, accommodation and advice/support services? Looking for an exciting new career opportunity?
If so, join St Giles as an Accommodation Adviser, a key role where you will be required to provide tailored accommodation support to men in custody and under probation supervision in the community, with the aim of supporting them to overcome barriers to obtaining secure and stable accommodation so that they can successfully reintegrate into society.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this exciting opportunity
Our successful candidate will complete an Initial Needs Assessment, using a strength-based approach within agreed contractual timeframes, before dynamically assessing need and risk, alerting to changes that could indicate change in risk or serious harm, including personal safety and safeguarding. You will be expected to contribute to the design and delivery of an effective accommodation plan which is solution focused and practical, and to advise and support Service Users to achieve outcomes informed by your specialist housing knowledge and comprehensive understanding of accommodation and local service provision.
We will rely on you to engage with and motivate challenging service users from a diverse range of backgrounds, often with multiple and complex needs, while also maintaining and building new relationships with both social and private housing providers to improve sustainable housing outcomes for our service users, and promoting effective working relationships within the criminal justice sector. Monitoring progress and recording on digital systems, plus coordinating and facilitating interactive group work sessions, are also key duties.
What we are looking for
- Experience of working as part of a high-performing team
- Experience of using digital technology and providing evidence for external audit purposes
- Demonstrable knowledge of housing and an understanding of the main issues affecting homelessness and rehabilitation of offenders
- A detailed understanding of the Homelessness Reduction Act
- An understanding of how staff with lived experience can provide additional value
- Ability to demonstrate knowledge and awareness of the issues faced by our client group
- Sound knowledge of the UK criminal justice system
- Full UK Driving Licence preferred with access to a vehicle for work
- Excellent prioritisation, interpersonal and communication skills, both verbal and written.
- We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number.
Closing date: 11p.m. 29 September 2024.
Interview date: 7 October 2024.
Previous applicants need not apply.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Praxis is a dynamic, award-winning human rights charity. We have 40 years of experience working with migrant communities in London. Our immigration advice service offers support to more than 2,000 people each year. Praxis provides a safe space and support through immigration advice and support to access services such as housing and health. We run peer support groups that build social networks and confidence. Together with people with lived experience, Praxis campaigns for a compassionate and humane immigration system where no one is discriminated against based on their immigration status, race, or class.
Praxis has recently significantly scaled up its campaigns and communications work. We are looking for a new Stories and Media Coordinator to join our Fundraising and Communications team, to help ensure that people with lived experience of the immigration system are the driving force of our dynamic communications work, whilst also building the organisation’s profile and amplifying our systems-change work.
You will play an integral role in the Fundraising and Communications team in an ambitious organisation.
We are looking for the below skills and experience:
· Strong experience and understanding of working with experts by experience in communications, media and storytelling work, including excellent understanding of safeguarding and risk management;
· Significant experience of developing and maintaining good relationships with a range of journalists;
· A sharp understanding of what makes a strong story;
· Strong communication skills, both written and verbal;
· Ability to build relationships and rapport with a wide range of people.
See the Person Specification and Job Description for more detail.
Our Attractive Benefits Package Includes
· A 35-hour working week including flexible working hours (pro rata for part time posts)
· A hybrid work model
· 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays)
· Option to buy up to 3 days annual leave each year.
· 1-day additional birthday leave
· A defined contribution pension scheme
· Our employee assistance programme offers counselling and support for you 24/7.
· A season ticket loan to help you spread the cost of your commute.
We are an equal opportunity employer and strongly encourage applications from those with lived experience of migration, and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status.
Please see our website to find out more about our work.
For further details, please contact Josephine Whitaker-Yilmaz, our Policy and Public Affairs Manager.
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the person specification. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted.
If you would like to speak to someone about any adjustments or have any questions you can email and we will be in touch with you to make the necessary arrangements.
Application deadline: Monday 30th September 2024 at midnight.
Interviews will be held on Tuesday 15th October 2024.
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the person specification. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted.
If you would like to speak to someone about any adjustments or have any questions you can email and we will be in touch with you to make the necessary arrangements.
Application deadline: Monday 30th September 2024 at midnight.
Interviews will be held on Tuesday 15th October 2024.
When politicians treat migrants with cruelty, we refuse to accept it. We give legal support, demand change, and never give in. Join us.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 22.5 hours a week. The hours are fixed covering a rolling 24/7 rota, working 7.5 hours, 3 days a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- 28 days annual leave plus Bank Holiday leave allowance, rising to 33 days plus Bank Holiday leave allowance
- Pension with 5% employer contribution
- An extra day off for your birthday
- Enhanced sick pay allowances & maternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday, Wednesday & Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed rota of:
Week 1 of rolling rota: Monday, Tuesday & Wednesday 7am-3pm
Week 2 of rolling rota: Tuesday 7am-3pm, Saturday & Sunday 11pm-7am
Week 3 of rolling rota: Monday 11pm-7am, Thursday 10am-6pm & Sunday 7am-3pm
As a Helpline Adviser you will be: -
- Able to respond to victims of and those affected by crime by providing support, information and referrals on to Victim Support services and other agencies
- Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
- Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
- Managing and responding appropriately to competing priorities, services and needs.
- Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.
You will need:
- Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
- Experience of organising and prioritising a complex workload.
- The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
- The ability to communicate effectively, verbally and in written form, including telephone skills
- Knowledge and understanding of:
- Relevant agencies and resources
- Importance of confidentiality and safe working practice
- Diversity issues and principles
- The impact of crime
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ref: ACA-247
Are you a highly organised, proactive and compassionate individual with a proven record of working with services and clients within the criminal justice sector, accommodation and advice/support services? Are you looking for an exciting new career opportunity.
If so, join St Giles as an Accommodation Adviser where you will provide tailored accommodation support to men in custody and under probation supervision in the community, with the aim of supporting them to overcome barriers to obtaining secure and stable accommodation so that they can successfully reintegrate into society.
About St Giles
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
As our Accommodation Adviser, you will complete an Initial Needs Assessment (INA) with each service user using a strength-based approached within agreed contractual timeframes, before assessing need and risk, alert to changes that could indicate change in risk or serious harm, including personal safety and safeguarding.
You will contribute to the design and delivery of an effective and solution-focused accommodation plan and advise and support service users to achieve successful outcomes utilising your specialist housing knowledge and a comprehensive understanding of accommodation and local service provision. You will also be expected to maintain and build new relationships with social and private housing providers and within the criminal justice sector, voluntary and statutory agencies. Monitoring progress and recording on digital systems is also a key duty.
What we are looking for:
- Relevant housing qualification or extensive experience
- Strong experience of working as a key part of a high-performing team
- Experience of using digital technology and of providing evidence for external audit purposes
- Knowledge of the main issues affecting homelessness and rehabilitation of offenders
- A sound understanding of how staff with lived experience can provide additional value
- Outstanding interpersonal, relationship-building and communication skills, both verbal and written
- A collaborative, flexible and professional approach to your work
Please note this role requires an Enhanced Adult DBS checks.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage ) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number.
Closing date: 11 p.m. on 29 September 2024
Interview date: 07 October 2024 at Leeds Media Centre
We have an exciting opportunity for Helpline Advisors to join the growing National Contact Centre team in Cardiff, working 20 hours a week. The hours are fixed, covering Monday to Friday 5pm to 9pm.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- 28 days annual leave plus Bank Holiday leave allowance, rising to 33 days plus Bank Holiday leave allowance
- Pension with 5% employer contribution
- An extra day off for your birthday
- Enhanced sick pay allowances & maternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday, Wednesday & Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed hours of Monday to Friday 5pm to 9pm.
As a Helpline Adviser you will be: -
- Able to respond to victims of and those affected by crime by providing support, information and referrals on to Victim Support services and other agencies
- Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
- Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
- Managing and responding appropriately to competing priorities, services and needs.
- Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.
You will need:
- Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
- Experience of organising and prioritising a complex workload.
- The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
- The ability to communicate effectively, verbally and in written form, including telephone skills
- Knowledge and understanding of:
- Relevant agencies and resources
- Importance of confidentiality and safe working practice
- Diversity issues and principles
- The impact of crime
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.
It's an exciting time our growing organisation as the delivery partner for UCL’s new Student Life Strategy. In 2023 we received a multi-million-pound investment to enhance student life at UCL. The financial backing from our parent university is recognition of the transformative effect that extra and co-curricular experiences have on students at UCL – helping them develop skills, build networks, reduce loneliness and isolation, grow in confidence, and enjoy their time here.
We are looking for a Graphic Designer (maternity cover).
We’re looking for a mid-weight Graphic Designer to work in-house to create artwork for marketing and communications campaigns across a wide range of media, including print, digital, animation, and video. Working under the direction of the Senior Graphic Designer and within the Communications and Engagement team, the Graphic Designer will work across a range of different projects supporting the priorities of the charity.
This is a 6 months’ full time maternity cover role. This role is also a hybrid working role, where 40% of the role will be on campus based.
Have you got experience developing visual identities for campaigns, working with brand guidelines, working as part of project teams, and developing creative from concept through to production? Are you proficient in using specialist software, video making equipment, and editing software? If the answer is yes, then we want to hear from you.
Our ideal candidate will contribute on the application of our brand to all promotional collateral across a range of applications including print, digital, animation and video in line with our strategic objectives. The right candidate will respond to creative briefs promoting our services and activities demonstrating creative flair and effective use of layout, typography, imagery and colour. The successful role holder will also provide specialist and technical support to colleagues on matters relating to design and advise on brand application to support their marketing and communications activity.
The client requests no contact from agencies or media sales.
University of Oxford Development and Alumni Engagement
Senior Major Gifts Fundraiser
(known at Oxford as Senior Development Executive – Humanities)
In 2025 Oxford will open its new home for humanities, the state-of-the-art Stephen A Schwarzman Centre for the Humanities. This is an opportunity to join the University’s Humanities Development team as we work to secure philanthropic support for scholarships, academics and the capital project.
The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic.
We are looking for a new senior fundraiser to join our energetic team to raise major gifts for a range of posts, scholarships and other priorities across the Humanities. Oxford is the world’s leading university for humanities teaching and research. When it opens, the Schwarzman Centre will bring together seven faculties from the division under one roof for the first time. The University’s scholarship in languages, literature, history, philosophy, religion & the arts – from the earliest civilisation to the present day – enriches our understanding of humankind, and informs how we engage with historic issues and contemporary concerns.
About the Role:
This fundraiser will work closely with senior academics in the Humanities Division. The post will focus primarily on funding for posts, scholarships and access and outreach in the academic faculties. An interest and appreciation for the arts and humanities is essential.
To Be Successful You’ll Need:
- To be an experienced development professional with a strong track record of securing major gifts and the ability to secure gifts in the range of £100k-£1m+
- Confidence to work with people from a range of backgrounds, both internally and externally
- The ability to think creatively in prospecting, cultivation and stewardship
Salary:
Grade 8: £45,585 - £54,395 per annum with possible extension to £59,421, plus an Oxford University weighting of £1,500 per annum (pro-rata).
What We Offer:
Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:
- Flexible hybrid working
- An excellent contributory pension scheme
- 38 days annual leave
- Membership to CASE
- Training and development opportunities
- A comprehensive range of childcare services
- Family leave schemes
- Cycle loan scheme
- Membership to a variety of social and sports clubs
- Discounted bus travel and Season Ticket travel loans
Application process:
- Click the link to ‘Apply’ and follow the on-screen instructions on our Application portal.
- Applications must include of a CV and a letter of application, in your own words (in PDF format), outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification.
Only applications received before 12.00 noon on 3 October 2024 can be considered.
Interviews are currently scheduled to take place on 17 October 2024, in person in Oxford.
We are also seeking a Grade 7 Development Executive with the Humanities major gifts team (vacancy ID 175415), also closing on 3 October. Candidates should have the ability to secure gifts in the range of £100k to £500k. For more information about this role, please click ‘Apply’, or go to bit.ly/3XtcAdQ
Development and Alumni Engagement is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.
We raise funds in support of the University’s academic priorities, securing donations for all aspects of academic and student endeavour.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Wetherby - HMP Wealstun
Ref: PPA-241
Are you a proactive, collaborative and compassionate individual with a proven track record of working with services/clients within the criminal justice sector, accommodation and advice/support services? Looking for an exciting new career opportunity?
If so, join St Giles as an Accommodation Adviser, a key role where you will be required to provide tailored accommodation support to men in custody and under probation supervision in the community, with the aim of supporting them to overcome barriers to obtaining secure and stable accommodation so that they can successfully reintegrate into society.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this exciting opportunity
Our successful candidate will complete an Initial Needs Assessment, using a strength-based approach within agreed contractual timeframes, before dynamically assessing need and risk, alerting to changes that could indicate change in risk or serious harm, including personal safety and safeguarding. You will be expected to contribute to the design and delivery of an effective accommodation plan which is solution focused and practical, and to advise and support Service Users to achieve outcomes informed by your specialist housing knowledge and comprehensive understanding of accommodation and local service provision.
We will rely on you to engage with and motivate challenging service users from a diverse range of backgrounds, often with multiple and complex needs, while also maintaining and building new relationships with both social and private housing providers to improve sustainable housing outcomes for our service users, and promoting effective working relationships within the criminal justice sector. Monitoring progress and recording on digital systems, plus coordinating and facilitating interactive group work sessions, are also key duties.
What we are looking for
- Experience of working as part of a high-performing team
- Experience of using digital technology and providing evidence for external audit purposes
- Demonstrable knowledge of housing and an understanding of the main issues affecting homelessness and rehabilitation of offenders
- A detailed understanding of the Homelessness Reduction Act
- An understanding of how staff with lived experience can provide additional value
- Ability to demonstrate knowledge and awareness of the issues faced by our client group
- Sound knowledge of the UK criminal justice system
- Full UK Driving Licence preferred with access to a vehicle for work
- Excellent prioritisation, interpersonal and communication skills, both verbal and written.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number.
We encourage you to apply early as we will be shortlisting as applications come in.
Closing date: 11 p.m. 29 September 2024. Interview date: 7 October 2024.
Previous applicants need not apply.
Job description and person specification
Resolve Poverty is seeking a Network Development Coordinator to establish a cross-sectoral community of Lancashire (by which we mean Lancashire County Council, Blackburn with Darwen and Blackpool) based stakeholder organisations. Working with this community, the Network Development Coordinator will identify opportunities to strengthen anti-poverty activities across the region that align with Resolve Poverty’s strategic priorities to:
- Maximise the financial resources available to households
- Implement effective strategic responses to poverty
- Equip stakeholders with the knowledge they need to tackle poverty.
This exciting new role, funded by the National Lottery, will enable you to harness the work of Resolve Poverty so that we can have impact. You will join a dedicated and growing team working to maximise the impact of local responses to poverty in order to resolve poverty nationally.
Title: Network Development Coordinator (Lancashire)
Location: Combination of homeworking and office based. There is an expectation that you will work one day a week from our offices in central Manchester and that you will travel extensively across Lancashire in order to deliver this role.
Hours: 5 days per week (35 hours). Shorter working hours will be considered for the right candidate.
Contract: 36 months.
Probationary period: 4 months.
Purpose: To establish a cross-sectoral community of Lancashire based stakeholder organisations that strengthens local and regional responses to poverty.
Salary range: £31,500 to £35,000 pro rata, depending on experience.
Paid annual leave entitlement: 25 days pro-rata. An additional leave day is provided for each full calendar year worked up to a maximum of 29 days.
Line management responsibilities: None.
Managed by: Initially by the Chief Executive Officer (CEO).
Job description
We are seeking capacity to build a Lancashire (by which we mean the area covered by Lancashire County Council and Blackburn with Darwen and Blackpool councils) network of professionals and volunteers actively engaged in resolving poverty that:
- Creates a space for good practice sharing.
- Shares evidence, research and policy developments through communication channels, training and events. This will:
- Improve the ability of the public sector to implement effective responses to poverty.
- Enable the VCSE sector to access the knowledge it needs to improve and better target responses to poverty.
- Utilises network insights and knowledge to identify strategic, policy and practical gaps in anti-poverty responses.
Delivering this role effectively will involve:
- Establishing a network of Lancashire based professionals and volunteers signing up to receive communications.
- Engaging in key forums and on a one to one basis with key stakeholders, including local authorities, the Combined Authority and VCSE sector infrastructure bodies.
- Hosting meetings, forums and events to create space for anti-poverty knowledge development and activities
- Delivering against funding KPIs, including network reach and engagement targets.
- Working closely with Resolve Poverty colleagues, including our Business Development Executive and Communications and Media Officer.
Person specification
- Experience of working in a relevant VCSE sector networking role or with transferable skills developed in other roles.
- An understanding of the Lancashire context, including knowledge of the region’s political and VCSE sector landscape.
- A passion for collaborative working and networking, with the ability to develop and maintain strong relationships with external stakeholder.
- Strong interpersonal skills, with the ability to work with people from a range of backgrounds and working in a range of different roles.
- Excellent written and verbal communication skills.
- An ability to work to targets and to report on KPIs.
- Ability to plan and meet a demanding and varied work schedule.
- Excellent team player who is proactive and demonstrates initiative.
- Computer literate in Excel, Word and Outlook.
- An ability to understand policy issues relating to poverty.
- A passion and commitment for social justice and ending poverty in the UK.
Desirable
- Experience of poverty in your personal or professional life.
Resolve Poverty is a not-for-profit organisation that delivers locally and regionally focused anti-poverty activities across the UK.
The client requests no contact from agencies or media sales.
As HR Business Partner, you will play a strategic role, acting as a partner to the senior leadership to enable us to deliver as effectively as possible to people with ME. Many of our 35 colleagues have direct experience of ME and, as an ME organisation, we work hard to ensure that we provide reasonable adjustments and support to enable them to make the valuable contributions they do. You will work closely with the Management Team to drive this work. You will need to develop a deep understanding of the organisation and our work, build strong, effective relationships with our colleagues and bring expertise to the various HR functions and strategic business support areas.
Key Duties
People & Culture Strategy
- Work with the senior leadership to deliver the People and Culture and the Equity, Diversity and Inclusion Plans that enables the delivery of organisational goals
- Drive consistency of the implementation of the Plans
- Work with the senior leadership to review data, analyse trends, providing data-driven solutions/decisions to support cultural development. Use ongoing analysis to test the effectiveness of People and Culture interventions and processes within the organisation
- With senior leadership, manage talent and succession planning
Human Resource Management
- Provide first point of contact HR advice and support to colleagues and line managers, ensuring all instances are recorded appropriately
- Manage the compliant use of, and be first point of contact for, colleague queries on the HR IT System (currently BreatheHR)
- Support HR investigations and line managers with grievances, disciplinaries and other similar matters, recording meeting minutes and agreeing next steps.
- Liaise with the Federation of Small Businesses (FSB; provides insurance and employment legal advice) on complex HR cases that require external input, either on behalf of or alongside relevant line manager(s)
- Oversee all HR policies and procedures, being guided by relevant internal data and industry best practice, and ensuring they are regularly reviewed
- Complete all required administrative tasks for new starters and colleagues leaving the organisation
- Processing and managing of maternity, paternity, and adoption in line with policies and best practice
- Running of monthly HR reports, to include sickness auditing and dissemination of relevant data to CEO and line managers, if required
- Scope, plan and book/deliver appropriate training across the organisation and for individual employees where necessary
- Managing the recruitment lifecycle, which is to include advertising of vacancies, screening of applicants, interview diary management, referencing and document checks, onboarding coordination
- Manage and administer all changes to contractual terms and conditions with appropriate paperwork disseminated to relevant parties
- Oversee HR support for volunteers, including Trustees and Sub-Committee Lay Members
- Oversee the organisation ‘Wellbeing Weekdays’ programme (a monthly programme to support colleague contact and wellbeing)
- Support change management processes
Business Support/Compliance
- Contract management for Employee Assistance Programme
- Contract management for IT
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Employment Services Manager (West Midlands)
Location: Birmingham– hybrid working, with a minimum of 2 days a week in the office.
Salary: £35,000 - £39,000
Hours: 37.5 hours per week, with occasional evening or weekend work (TOIL provided)
Contract: Permanent
Language Requirements: Fluent in English
Overall purpose
Your primary responsibility will be to lead Breaking Barriers’ employment programme in Birmingham and the West Midlands, and support the Senior Employment Services Manager and Director of Services in ensuring high standards of quality and efficiency in the support we provide to clients.
Working closely with the Senior Employment Services Manager, you will take ownership of delivery within this region and lead on the delivery of the contract, including maintaining effective external stakeholder relationships and providing accurate and timely reporting. You will line manage and support a team of Employment Advisers (“Advisers”), enabling them to provide high-quality support to clients and coordinate the day-to-day operational activity which keeps our programmes running.
You are a highly organised and effective worker who knows when to adopt a creative approach and when to follow the established process. You will have an empathetic manner, be willing to go the extra mile to support clients and be proactive in looking for ways to improve our service. Lived experience would be helpful but is not essential.
In addition to exceptional people skills, you will be a strong communicator and possess meticulous attention to detail. You will be confident working autonomously, helped by excellent time management skills and the ability to prioritise and cope with interruptions.
You should have at a demonstrable track record of transferrable work experience in coordinating service delivery, projects or programmes, or another relevant field. Equally important is a demonstrable commitment to working with marginalised populations who face barriers to employment, particularly refugees. A strong interest in employability support and experience delivering employment programmes or careers advice would be a strong advantage.
For our part, we offer a strong team environment, where your ideas and drive will be welcomed and where you as an individual can make a real difference in people’s lives.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
- Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Which location you are applying for
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Thursday 24th October. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
Vision Rehabilitation Specialist
We’re looking for a qualified Vision Rehabilitation Specialist (ROVI) to work for a charity offering a wide variety of services to vision-impaired people across Cheshire, Halton, and North Wales.
Position: Vision Rehabilitation Specialist (ROVI)
Location: Home based with regular travel across Wrexham
Hours: Full-time (37 hours per week)
Contract: Permanent
Salary: £33,977.84 - £35,246.40 per annum
About the role:
As Vision Rehabilitation Specialist, you will identify, deliver and evaluate professional rehabilitation interventions to vision impaired people to enhance their skills and confidence to maximise their independence.
You will offer a person-centred, outcome-focused approach to rehabilitation, assisting individuals in identifying tangible goals, conducting evaluations, and creating a plan that will help them all reach their goals and satisfy their needs while lowering risks and lessening the effects of their Visual Impairment.
Key areas of responsibility include:
- Carry out an initial conversation, in line with the Social Services and Wellbeing (Wales) Act, to identify further actions, and risk factors, refer and signpost to the organisation’s wider services and other organisations to meet the individuals’ desired outcomes.
- Undertake specialist VI assessments with the person to identify their needs and aspirations to promote independent living.
- Agree a plan with the person about how their needs can be met, through other services, equipment and rehabilitation.
- Implement, evaluate and review rehabilitative services to the vision-impaired person aimed at maximising and maintaining independence, safety, dignity, and choice.
- Work with vision-impaired people who have additional complex needs.
- Provide statistical information to feed into quarterly contract monitoring reports.
- Enable the Local Authority to maintain their Partially Sighted/Sight Impaired and Blind/Severely Sight Impaired Registers.
Key skills required for this role:
- Foundation Degree in Rehabilitation Studies (Visual Impairment) or equivalent.
- Excellent planning and communication skills.
- Recognised rehabilitation work qualification (or currently working towards it).
- Proven experience in performing rehabilitation assessments with visually impaired people and providing mobility, communication and daily living skills training.
- Ability to deliver training/advice sessions to individuals or groups of service users, carers and other organisations.
- Knowledge of Health and Safety legislation.
- Ability to travel and work in all areas of Flintshire and Wrexham.
- Be calm and deal sensitively with people and be open-minded to all cultures and ways of life.
- Work on own initiative, whilst exercising discretion and confidentiality.
- Be a team player.
- Be willing to work flexibly (outlook, work hours, work location).
- Able to implement programmes in partnership with other agencies.
*Relocation package available
Other roles you may have experience with could include Vison Rehabilitation Officer, Rehabilitation Officer, Rehabilitation specialist, Vision Rehabilitation worker, Rehabilitation Worker, Vision Impairment, VI Case worker, Vision Impairment Specialist, VI Specialist.