Advice And Information Manager Jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Praxis is a dynamic, award-winning human rights charity. We have 40 years of experience working with migrant communities in London. Our immigration advice service offers support to more than 2,000 people each year. Praxis provides a safe space and support through immigration advice and support to access services such as housing and health. We run peer support groups that build social networks and confidence. Together with people with lived experience, Praxis campaigns for a compassionate and humane immigration system where no one is discriminated against based on their immigration status, race, or class.
Praxis has recently significantly scaled up its campaigns and communications work. We are looking for a new Stories and Media Coordinator to join our Fundraising and Communications team, to help ensure that people with lived experience of the immigration system are the driving force of our dynamic communications work, whilst also building the organisation’s profile and amplifying our systems-change work.
You will play an integral role in the Fundraising and Communications team in an ambitious organisation.
We are looking for the below skills and experience:
· Strong experience and understanding of working with experts by experience in communications, media and storytelling work, including excellent understanding of safeguarding and risk management;
· Significant experience of developing and maintaining good relationships with a range of journalists;
· A sharp understanding of what makes a strong story;
· Strong communication skills, both written and verbal;
· Ability to build relationships and rapport with a wide range of people.
See the Person Specification and Job Description for more detail.
Our Attractive Benefits Package Includes
· A 35-hour working week including flexible working hours (pro rata for part time posts)
· A hybrid work model
· 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays)
· Option to buy up to 3 days annual leave each year.
· 1-day additional birthday leave
· A defined contribution pension scheme
· Our employee assistance programme offers counselling and support for you 24/7.
· A season ticket loan to help you spread the cost of your commute.
We are an equal opportunity employer and strongly encourage applications from those with lived experience of migration, and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status.
Please see our website to find out more about our work.
For further details, please contact Josephine Whitaker-Yilmaz, our Policy and Public Affairs Manager.
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the person specification. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted.
If you would like to speak to someone about any adjustments or have any questions you can email and we will be in touch with you to make the necessary arrangements.
Application deadline: Monday 30th September 2024 at midnight.
Interviews will be held on Tuesday 15th October 2024.
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the person specification. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted.
If you would like to speak to someone about any adjustments or have any questions you can email and we will be in touch with you to make the necessary arrangements.
Application deadline: Monday 30th September 2024 at midnight.
Interviews will be held on Tuesday 15th October 2024.
When politicians treat migrants with cruelty, we refuse to accept it. We give legal support, demand change, and never give in. Join us.
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The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
What You'll Do:
- Leadership and Prevention: Lead, inspire, and effectively deliver training including in house and open courses and the delivery of bespoke workshops in the local community.
- Innovation and Empowerment: Channel your passion into providing training and promoting training courses for S&G Mind. Empowering people to build confidence, understanding and resilience whilst supporting themselves or others with mental health needs
- Quality and Leadership: As a S&G Mind Mental Health Trainer, you will lead on collecting data and evaluation forms in relation to training delivery.
Why Join Us:
• Impact Matters: Join a team where your work directly transforms lives and contributes to a healthier community.
• Personal Growth: We offer professional development opportunities that will enrich your career and help shape the future of mental health services in Swindon.
• Collaborative Culture: Work alongside like-minded individuals who share your passion for making a meaningful impact. Together, we can build a brighter, healthier future for people in Swindon and Gloucestershire. Your leadership can make all the difference.
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Want to play your part in transforming society?
You're in the right place.
Many of our Spear trainees have faced significant barriers to finding work, including family breakdown, growing up in care, disability or mental health difficulties, having been involved in crime, or really struggling at school. We believe that being out of work can lead to isolation and proliferate these challenges, meaningful work is key in helping young people find a sense of purpose and community. We're proud that the coaching and community that the Spear Programme provides makes such a difference that 75% of those who take part find work, and are still in work a year later.
We are looking for coaches to work as part of Spear centres that are run in partnership with churches around the country, delivering the Spear Programme to 16-24 year olds, equipping and empowering them to overcome the barriers they face and turn their lives around.
Not only will you be part of bringing about powerful change in people's lives, but throughout this paid, dynamic, one-year opportunity, you'll be supported and challenged. We'll invest in you, developing expert coaching and leadership skills to set you on a great career path.
Download our Graduate Prospectus for more information.
What will you do?
- Coach 16-24 year olds, bringing about powerful change in their lives
- Build great relationships with relevant professionals
- Form part of an intentional church community
What will you gain?
- Christian Leadership Skills
- Social Impact Experience
- Excellent coaching capability
- Management skills and career progression
Working requirements, salary & benefits
- Salary between £22,000 and £24,000 dependant on location and experience, plus pension scheme
- Full-time, Monday to Friday, 9.30am - 5.30pm. 28 days annual leave (including Christmas gift days)
- One year fixed term contract; we aim to support all Graduate coaches to progress to other roles with us after this initial year, with development towards management level within 3 years.
- Occasional evening working required (for events such as termly Spear Celebration evenings)
- For most centres there is a requirement to become part of the partner church congregation, and you will be expected to participate in church team events as well as wider Resurgo team events, including weekly staff prayer meetings and annual staff conferences in summer and winter (one residential)
- A DBS check will be requested in the event of a job offer
We have various Spear Centre locations which are listed below. We have variable start dates so please indicate when you are looking to start.
London
- Bethnal Green
- Camden
- Clapham Junction
- Hammersmith
- Islington
- Kennington
- North Kensington
Regional
- Brighton
- Bournemouth
Other Centres with part time roles
We also partner with churches in the following cities - these centres handle their own applications, and the roles are slightly different, being part time and mostly permanent, at a slightly more senior level. If you are interested in these, please contact our recruitment team for more information.
- Ipswich
The client requests no contact from agencies or media sales.
Senior Technical Engineer – Infrastructure
We are seeking to recruit an Infrastructure Engineer to be responsible for leading the Infrastructure team and ensuring that the organisations infrastructure is maintained, is secure, is available and has the correct capacity to meet the organisation’s needs.
Position: SIT42 Senior Technical Engineer - Infrastructure
Location: Home Based, U.K Nationwide
Hours: 35 hours per week
Salary: Salary circa £39,655 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)
Contract: This is a fixed term contract for 12 months
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 15 September 2024
Interview Date: To be confirmed
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The Role
Reporting to the Infrastructure and Service Desk Manager within the Technology Team. The role of the Senior Infrastructure Engineer will work primarily within Azure & Microsoft 365 technical stack as we continue to adopt more of these technologies.
The role will require:
· Excellent understanding of Microsoft technologies
· Excellent understanding of technology security.
· Excellent understanding of cloud technologies – Azure / Intune / Defender etc…
· Excellent understanding of server & end-user applications
About You
Experience and Personal Attributes
· Experience working with Microsoft Azure as an Infrastructure Engineer
· Good level of literacy/written communication skills
· Good level of verbal communication skills
· Professionalism and integrity
To fulfil the role, you must have the right to work in the U.K
You will be asked to submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
In return…
This is an exciting opportunity to work with stroke survivors and their families to support them following stroke and to raise stroke awareness in the local population. We offer a host of amazing benefits and flexible working options, with opportunities to progress your career.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there. We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives. Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
You may also have experience in areas such as Infrastructure, Infrastructure Team Lead, Infrastructure Team Leader, Infrastructure Manager, IT, IT Systems, IT and Cyber Security Officer, Data Security Officer, Programme Manager, Programme Officer, Cyber Security Project Officer, Hardware Engineer, Cyber Security Officer, Support Engineer, 3rd Line Support, 3rd Line Support Engineer, Infrastructure Engineer, Infrastructure and Security.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Support Services Coordinator is crucial in helping with the administration and data management of the Support and Information team. We are a small and friendly team of 8, who need a coordinator with excellent I.T. and data skills who is keen to put these into practice to directly support bereaved families and the professionals who work with them.
This is a great role for someone with excellent organisational skills and a passion for the work of the charity.
Please answer the following three questions in your cover letter
Q1 It is 4pm on a Friday and aftr a busy week you still have the following tasks to undertake:
1. Complete the End of month statistical report for your manager and for Fundraising (this usually takes 2 hours to complete).
2. Post bereavement packs to 3 families
3. Email the helpline befrienders the weekend helpline rota.
4. Import Professionals e-Newsletter sign-ups into Raiser’s Edge (database)
5. A colleague has been locked out of the training platform and requires help.
6. Respond to an email from a bereaved parent asking for directions to the Family Day which is happening this weekend.
7. Run an urgent report the National CONI Lead requested this morning.
8. Email training certificates to delegates following completion of their online training evaluation
Please put these in order of priority and explain your reasoning
Q2 You have received an excel spreadsheet with a download of our online training evaluation forms, each form contains about 10 questions and you have about 100 answers already. You have been asked to analyse this data and provide a draft report with graphs, % and some simple explanation/analysis. Tell us step by step on how you will approach this task?
Q3 - Outline an example of where accuracy, thoroughness and timeliness of your record keeping has been important and explain how you went about achieving this.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
THE ROLE: Part-time (22.5 hours per week) / Permanent / Job description and benefits are available to download from this advert
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
Established in 1996, Dialogue School Counselling is a BACP accredited school counselling service covering Sussex and Surrey. We are looking for an enthusiastic School Counselling Project Manager to join our experienced and supportive counselling team to coordinate and deliver an innovative and clinically excellent mental health and wellbeing service. The post holder will manage counselling contracts, build and maintain relationships with schools, line manage Dialogue school counsellors, and ensure the highest quality counselling service is delivered to schools, children and young people.
This is a hybrid role with flexibility between working in the office and at home and will include frequent travel to school locations - preferred working days are between Tuesday to Friday, but can be discussed at interview.
ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.
The successful applicant will be a confident, organised individual with some experience of project development work, including project monitoring, evaluation and reporting. You will already have experience of supporting vulnerable young people to include working with risk issues such as self-harming and substance misuse, along with experience of Trauma-Informed practice. Our ideal candidate will also be confident in safeguarding, risk management and multi-agency working. Applicants will need to have experience in service management, and it is desirable but not essential to have a counselling or therapeutic background. If you are a qualified counsellor, you must have BACP membership or be registered with another recognised professional body such as HCPC or UKCP.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Stock & Retail Supervisor in our Retail team at St Joseph’s Hospice.
We are looking for someone who has exceptional retail experience to work 4 days a week, including weekends. The successful applicant will have retail experience, brand, and fashion knowledge, will be able to drive sales through commercial awareness and will be a team player who will support volunteers to be able to maximise donation sales.
About You
You will need:
- Effective communication and interpersonal skills.
- To oversee donation bins daily from the public which are then sorted and distributed to our three existing shops.
- Knowledge of brands and fashion.
- Sourcing and processing sufficient donations of the appropriate quality to keep all shops fully stocked, through door to door and clothing bank collections.
- Maximise donated stock, understand brands and fashion.
- Work closely with the senior retail team and shop supervisor to understand their stock requirements and be responsible for overseeing the maintenance of our van.
Why work for us
- Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme.
- 27 days' holiday plus public holidays, increasing up to 33 days with service.
- Season ticket/Welfare loans.
- Subsidised café and early access to retail sale events.
- Santander cycles discount and cycle to work scheme.
- Health Cash Plan and access to the EAP services.
- Join St Joseph’s team and find out more.
For further information and to apply, please visit our website via the ‘Apply’ button.
Closing date: Sunday 8th September 2024.
We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: This role is offered at 22 hours per week. This may require working outside normal office hours occasionally to meet the demands of the service
Location: We work flexibly to meet the needs of the service. This includes working from GP surgeries, supporting people in the community, working from our main offices in Scunthorpe, Scunthorpe General Hospital and working from home
Role Profile
You’ll act as the first point of contact for client referrals from North Lincolnshire Councils Adult Services. Clients will have already received a full assessment by the Adult Services team to identify and meet their personal care needs. Your role will complement the outcome of this assessment, enabling clients to explore and identify low level interventions in relation to their domestic and social needs.
You’ll empathise with people and provide person-centred support in a non-judgemental way, enabling them to self-manage. You’ll use a strength-based approach focusing on what the person can do for themselves to improve their quality of life and build resilience by supporting them to identify what assets they already have or can draw upon – family, friends, neighbours, religious organisations, community programmes, cultural and ethnic organisations, or other support groups throughout North Lincolnshire. Working as part of the wider integrated team, you’ll work to divert demand away from the ‘front door’ of health and adult social care, increasing the capacity of domiciliary care teams across North Lincolnshire and enabling a holistic approach to clients' health and wellbeing.
You’ll ensure service data and local intelligence is captured and communicated to inform the review, revision and development of interventions to meet needs, strengthen community and individual resilience and help to develop and grow accessible and sustainable activities and services that address the wider determinants of health and reduce health inequalities.
You’ll also record project outcomes and develop a feedback loop ensuring the impact of community response is reflected back to system partners, facilitating understanding of the impact of low level interventions on individuals and the system as a whole.
You’ll be a part of a small, but committed team with big ambitions that works cohesively and effectively together to get things done. You'll be an important and valued member of the team and, with the support of Citizens Advice North Lincolnshire, will be responsible for ensuring people focused outcomes are met in a pressurised environment.
What we offer our staff
We provide an employee assistance scheme managed by LifeWorks. Benefits include:
- 24/7 - 365 telephone helpline
- LifeWorks online support website
- LifeWorks app
- 6 sessions of face to face counselling per issue – unlimited issues per annum
- Employee legal helpline
- Consulting services – financial, debt advice, housing, relocation, parenting, eldercare, work performance, health and wellness advice and much more
- Childcare and eldercare matching service
- Savings on everyday purchases and life events
- Access for family members and dependants – excluding counselling and legal advice
Annual leave: Annual leave is 28 days from 1st January to 31st December, plus 8 bank holidays
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: 35 hours per week, part-time will be considered minimum 21 hours.
As the leading specialist mental health charity for women who have experienced domestic abuse, Woman’s Trust is on a mission to help women and their children to overcome the devastating mental health impact of Domestic Abuse. This is a pivotal time to join our Communications team.
As the Public Affairs/Policy Officer, you work with the CEO, Senior Communications Manager and Research and Data Team along with internal and external stakeholders to help design, manage and deliver a cutting-edge policy agenda and stakeholder outreach programme.
Woman's Trust
The charity was originally established by a group of survivors and Counsellors to meet the gap in specialist mental health services, designed by and for women, to ensure that women affected by DA can live a life free from further harm and abuse.
This is a pivotal time to join the Woman’s Trust Communication’s team, as we want to proactively generate more awareness of our work, capitalising on our unique position in the women’s and mental health sectors by ensuring that the public and key stakeholders understand the impact of our work; that we can generate more support and funding for what we do, helping more women as a result; and that we can influence public policy to ensure even more survivors of domestic abuse have access to specialist mental health support.
If you are looking to make a real impact in your Communications career, then we would like to hear from you, so please do get in touch.
To apply, please send your CV and a cover letter of no more than 2 pages outlining your experience, skills and knowledge, relevant to this post and showing us, through examples, why we should choose you.
Please also provide us with the details of two referees. We require their name, contact information, and relationship to you. Referees will not be contacted until an offer of employment is made.
Interviews will be held on a rolling basis.
Closing date for applications: Monday, 16th September 2024.
Please note, that this post is open to female applicants only, the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. Thank you again for your interest in our work.
To apply, please send your CV and a cover letter of no more than 2 pages outlining your experience, skills and knowledge, relevant to this post and showing us, through examples, why we should choose you.
Please also provide us with the details of two referees. We require their name, contact information, and relationship to you. Referees will not be contacted until an offer of employment is made.
Knowledge Management and Learning Senior Advisor Contract type: Permanent, Full time Location: WaterAid is a global and equal opportunities employer. For practical and legal reasons, the successful candidate must be based in and legally able to work in any of the following country programmes: Ethiopia, Nepal, Nigeria, Rwanda, South Africa, Tanzania, Uganda, United Kingdom, and Zambia For the UK Location: we offer hybrid working: A minimum of 40% of working time is spent face-to-face, in a WaterAid office. For UK-based staff, WaterAid is located at Canary Wharf, London and this will be your location and contract base. Salary & Benefits: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. See further details below:
Want to use your skills in knowledge management and programme learning to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference. Join WaterAid as Knowledge Management and Learning Senior Advisor to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. About the Team: The Knowledge Management and Learning Senior Advisor is an integral role within the Knowledge Management & Learning (KM&L) team, situated within the Programme Support and Knowledge Team (PSK) of the WaterAid UK International Programmes Department (IPD). IPD operates in 17 African and Asian countries. PSK is a diverse and motivated group of 20+ technical specialists and advisors, passionate about bringing sustainable WASH to the world's poorest and most marginalised people. PSK leads and supports organisation-wide programme learning and knowledge management, collating and disseminating programme knowledge and facilitating knowledge exchange. The team provides technical advisory expertise and fosters and supports internal and external programme and technical partnerships and networks. The team also leads on developing normative programme documents and standards and advise and support the delivery of a programme capacity enhancement strategy. PSK collaborates with many functions across the organisation including policy, advocacy, campaigns, fundraising, communications, as well as with WaterAid partners and collaborators. |
About the Role:
The Knowledge Management and Learning Senior Advisor drives the design and implementation of WaterAid's organisational programme learning and knowledge management strategy. The senior advisor leads the development of knowledge management tools, contribute to organisational processes for collating and disseminating program knowledge, and the evolution of knowledge exchange mechanisms. Additionally, lead the development of the internal programme and policy knowledge library, ensuring comprehensive access and collaborating on strategic knowledge communications. The Senior advisor reports into the Knowledge Management and Learning Senior Manager and their key accountabilities will be:
Co-lead Programme Learning and knowledge management (approximately 50% of time)
- Co-lead the design and implementation of an organisational programme learning and knowledge management strategy (in alignment with the organisational research agenda led by GPAC and supported by PMER processes).
- Lead the development and implementation of knowledge management and learning strategies and tools to capture, organise, and disseminate programme learning within the organisation and externally
- Co-lead the development of organisational mechanisms for knowledge exchange and evolution of our approaches.
- Support and advise PSK team members to effectively document, use and share programme learning and design dissemination strategy and plans to promote thematic learning to the target audience(s).
Develop and promote effective Information Management (approximately 20%)
- Co-Lead the development of the internal programme and policy knowledge library, ensuring that it is comprehensive and easily accessible to relevant stakeholders.
- Work collaboratively with internal and external for strategic and knowledge communications, shaping and populating internal and external facing knowledge systems and building linkages for the same.
- Support internal and external communications teams for strategic and knowledge communications, shaping and populating external facing knowledge systems.
Lead the development of programme guidance and standards (approximately 10%)
- Lead the process and methods to develop and maintain WaterAid's normative frameworks, standards and guidance materials for both internal and external audiences, coordinating with PSK's and GPAC's technical and policy leads. Lead an efficient yet collaborative approach that ensured these are developed built on the extensive knowledge and experience that exists across all levels of the federation.
- Support the dissemination of core normative programmatic documents and standards (frameworks, standards, guidelines, toolkits) through various platforms.
Support Programme Capacity Development (approximately 5% of time)
- Contribute to the development of the capacity strengthening strategy and ensure joined-up articulation of learning, knowledge management and capacity strengthening.
- Work with Capacity Strengthening Senior Advisor, to facilitate organisational mechanisms for knowledge exchange, learning and capacity-strengthening.
Support fundraising, external engagement, and communications (approximately 5% of time)
- Contribute to the organisation's business development efforts by supporting donor engagement, intelligence gathering, and preparation of funding proposals.
- Provide technical input to specific strategic initiatives and programme design particularly on aspects of knowledge management and programme learning.
Contribute to team processes (approximately 10% of time)
- Provide support to any other relevant processes within the remit of Knowledge Management & Learning team as required as an active member of a small team.
- Support PSK annual planning, budgeting, and reporting processes
About You:
- Proven experience in leading the design and implementation of organisational programme learning and knowledge management strategies.
- Strong knowledge management background with a track record of developing effective strategies and tools to capture, organize, and disseminate program learning.
- Experience in evolving knowledge exchange mechanisms and creating organizational mechanisms for knowledge evolution.
- Extensive experience in determining and implementing learning and knowledge sharing activities using empowering approaches.
- Ability to research, synthesise information, analyse its relevance and communicate it in accessible formats.
- Experience of designing, developing, and facilitating in-person and virtual meetings and workshops.
- Experience of developing and maintaining comprehensive and accessible knowledge libraries.
- Strong IT literacy skills, including designing and maintaining SharePoint or similar information management platforms; and using Microsoft 365 and other web based tools and platforms.
- Experience working in low and middle-income countries.
- Ability to communicate clearly and influence colleagues and peers; ability to work effectively across diverse groups and cultures.
- A self-starter, able to work independently and drive tasks forward to completion, escalating issues where appropriate.
- Working style that reflects WaterAid's values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.
Although not essential, we also prefer you to have:
- Working knowledge of one or more of WaterAid's working languages (French, Portuguese and Spanish).
- Experience with information and nurturing of virtual communities of practices and networks.
- Experience in planning, monitoring and evaluating programmes of work.
- Experience in conducting and/or managing research.
- Sound knowledge of WASH and related development issues such as sustainability, rights and equality.
Closing date: Applications will close one minute before midnight (UK time) on 10th September 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting the following 3 items into one document in either Word Document or PDF format:
- Item 1: Your Cover Letter with expected salary
- Item 2: Your CV
- Item 3: Short answers to the following three questions on a separate page. Please limit your answers to no more than 200 words.
- Q1. What are your top 3 skills or areas of experience that align with the requirements of the role?
- Q2. When developing an organisation-wide Knowledge Management Strategy, what key aspects do you prioritise?
- Q3. How do you ensure effective knowledge sharing and retention within an organisation?
Please indicate your location and the right to work eligibility in your Cover letter.
Closing Date: Applications will close one minute before midnight (UK time) on 10th September 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
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Permanent, Full time
Location: Whitechapel, London, with hybrid working (2 days per week in the office)
Salary: £40,250 to £43,100
Closing date: Monday 2nd September 2024, 9am
The role
This is an exciting time for B Lab UK as we continue to grow. We are looking for an Operations Specialist to join our Operations team, led by the Head of Operations.
The Operations Specialist will play a crucial role, leading the implementation and management of operations initiatives and projects that drive efficiency and deliver effective business operations, enabling continued organisational growth and facilitating the high performance of the B Lab UK team in line with B Lab UK's culture and values.
Responsibilities:
Cross-Organisational:
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Implement and improve business management systems, processes and best practice ways of working, maximising integration, efficiency and staff experience and ensure they are used consistently and effectively across the organisation.
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Lead on knowledge management, creating tools, coordinating and developing consistency to enable staff to be effective in their roles.
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Carry out learning reviews of key projects and initiatives across the organisation, working closely with the Learning and Skills specialist to champion a learning culture and actively promoting innovation and continuous improvement.
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Collaborate and engage staff in implementing new processes, systems and best practices within their areas of work that enable and maintain a culture of inclusion, ambition and high performance as we grow.
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Create documentation to disseminate processes, guidance and/or advice.
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Work with others, e.g. counterparts in B Lab UK global partners, B Corps and others to establish their current and future needs.
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Contribute to cross-organisation discussions to provide operations input and considerations.
Finance & Operations initiatives:
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Deliver projects or initiatives to achieve Operations planned objectives, trialling, implementing, and continuously improving where necessary as we grow and evolve.
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Manage the delivery and implementation of improvements identified to ensure that the organisation is operating effectively.
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Lead on the programme of measuring ourselves against the B Corp Standards, managing and monitoring our progress towards agreed targets, and ensuring that we are reporting in a timely manner and making any necessary adjustments.
Operations:
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Manage the strategic relationship with key suppliers e.g. IT Support provider, office landlord.
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Lead improvements to operations functional processes.
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Task management for staff delivering projects, overseeing the work of the Operations Coordinator where necessary.
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Provide ad-hoc support and coordination to projects, events and other activities as required.
Skills and Experience:
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Experience of designing and improving business processes across different functions, including providing accessible guidance to staff on new processes and ways of working.
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Proven track record of project management to implement initiatives and activities, working across teams to deliver results.
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Experience of collaborating with colleagues to identify their needs and design, develop and implement appropriate solutions.
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Experience in managing key supplier relationships.
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Good knowledge of IT systems.
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Excellent communication skills, both verbal and written, able to adapt style to different audiences.
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Experience of working for a charity, non-profit or campaigning organisation.
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Sound IT skills including use of spreadsheets, communication tools (e.g.Slack) and project management tools (e.g. Asana).
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Experience of knowledge management.
What we give you
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Purpose-driven work supporting B Lab UK’s mission of redefining the role of business as a force for good.
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Hybrid and flexible working, we have a high trust environment and are advocates for right place working.
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Flexible working hours (based around core working hours).
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Opportunity to work 4 days a week.
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An excellent range of benefits including a generous holiday allowance, private medical and dental cover, generous pension scheme, annual wellbeing allowance, carers policy, volunteering days among other benefits.
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An open, inclusive and collaborative working environment.
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The office is closed over Christmas with no need to use your holiday entitlement.
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We invest in professional development and have an open working environment giving you exposure to learn and develop in your career.
The client requests no contact from agencies or media sales.
Start date: As soon as possible (subject to Enhanced DBS Check and satisfactory references).
Salary: £25,496 - £27,845 per annum, pro rata.
Contract: This is a 9 month maternity cover contract, with strong possibility of extension to 12 months.
Hours: 21 hours per week.
Place of work: CARA premises in Colchester and some remote home working if a suitable environment is available. Some travel to other locations in Essex may be required, particularly during the induction period.
Holiday: 25 days per year, pro-rata, plus additional closure days between Christmas and New Year.
To apply: Please complete the application form, which can be downloaded from our website explaining how your skills and experience relate to the person specification. Applications must specifically address each essential and desirable criteria, giving evidence from previous experience or qualifications.
Application deadline: 9am, Tuesday 24th September 2024.
Interviews: Tuesday 1st October 2024.
This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1
Job Description
The First Contact Navigators play a central role in the CARA team, ensuring that our service users and other agencies receive a high-quality service from the moment of first contact. You will work as part of a wider team of First Contact Navigators across Essex and the post liaises with clients, the CARA team and external agencies, providing advice, support and information.
The First Contact Navigator will engage with individuals who are experiencing, or who have experienced, sexual violence and or sexual abuse who require information, signposting and short-term support. You will be the first contact and conduct first meetings, managing your own caseload and co-ordinating personalised support for individuals on their pathway to wellbeing. You will have strong communication, interpersonal and negotiation skills with the ability to work under minimal supervision. You will support people who use CARA services to make informed decisions about their wellbeing, maximising their independence and engaging in appropriate community or clinical resources. You will work collaboratively with service users, the CARA team and other professional agencies to navigate and coordinate services.
The main responsibilities of the post are:
• To act as a first point of contact for new referrals and enquiries, providing information, emotional support, advice and signposting.
• To complete first contact calls and assessments with clients over the telephone.
• To ensure information about new referrals/enquiries is accurately recorded on CARA’s database in real time.
• To work collaboratively and build trust with service users, agencies, personal and professional support networks to collate relevant information to effect individualised support requirements.
• To assess and engage service users not currently engaged in appropriate specialist sexual violence services.
• To seek and respond to referrals from a variety of internal and external sources.
• To assist survivors and relatives/supporters of survivors in understanding the range of resources and services available to them.
• To support service users to engage effectively with appropriate services to meet their individual needs and aspirations.
• To work as a link between clients, CARA staff and external agencies, ensuring appropriate information is passed on.
• To work closely with the Essex-wide team of First Contact Navigators and Information and Referral Coordinators to ensure effective referral processes across Essex.
• To act as a point of contact for external agencies making referrals to CARA, answering queries about our referral process.
• To cover the enquiry line and the office phone and deal with enquiries as required.
• To pro-actively promote CARA’s services to external agencies, ensuring they are aware of our referral procedures.
• To contribute to development of promotional information, to ensure information about the referral process is clear and accessible.
• To attend regular team meetings and to work with colleagues to further the objectives of CARA.
• To adhere in full to all CARA’s organisational policies and procedures, including safeguarding procedures.
• To report to the Service Development Manager, Head of Operations, CEO and Trustees as required, including the production of regular written reports.
• To be administratively self-servicing.
• To undertake any other related activities as required by the Head of Operations, CEO or the Chair of the Board of Trustees.
• To take on new client, office and administration responsibilities as CARA develops.
About CARA
CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs.
CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex. We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich. We also provide remote services.
CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers. We wish to create a culture in which discrimination, in all its forms, is recognised and addressed.
You can read more about CARA’s commitment to diversity and inclusion here. We encourage and welcome applications from candidates from diverse backgrounds.
About Synergy Essex
CARA is part of Synergy Essex – the Essex Rape and Sexual Abuse Partnership. We work closely with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.
The client requests no contact from agencies or media sales.
Learning Disability Caseworker
Do you have experience in giving advice? Are you organised and can manage a varied workload? Yes, we may have the role for you.
Mencap are recruiting for a Learning Disability Caseworker (LDC) to give advice on welfare benefits, housing, health and community care, to people with a learning disability, their families, carers and professionals working with them.
The Learning Disability Caseworker role will be based at home, with occasional travel to casework venues and our Peterborough office. This role will be full time (37.5 hours) on a fixed term contract until March 2026.
Mencap is committed to providing good quality information and advice casework, enabling people with a learning disability and their families to access critical service and support. The casework service is outcomes focused and the successful candidate will be expected to demonstrate the positive impact that their casework has on individuals and families.
Do you have the key skills for a Learning Disability Caseworker?
- Level 3 qualification in giving advice or an equivalent relevant qualification.
- Strong communicator with analytical skills.
- Experience of working in an outcomes and impact focused advice service.
- Experience of working with a CRM system and keeping clear advice records is essential.
- I.T skills and the use of Microsoft Office tools.
- Well developed listening and diagnostic skills.
- Knowledge of social care issues and of learning disability.
- Knowledge of social care and healthcare law.
- The ability to communicate clearly in another language is desirable, but not essential.
Please view the job description for full details of the skills and experience required.
If this sounds like the role for you please apply now with an up to date CV outlining your skills and experience. This vacancy will close on Monday 9th September and interviews will take place shortly afterwards.
We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.
Benefits
As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.
- 24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
- Service related sick pay when 6 month probation is completed
- Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
- Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
- Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
- Free access to round the clock employee assistance program for advice and support
*T&C's apply based on contract
About Mencap
We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.
Our work includes;
- Providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
- Providing advice through our help lines and web sites
- Campaigning for the changes that people with a learning disability want
A world class drama school and educational charity, LAMDA – the London Academy of Music & Dramatic Art – delivers exceptional vocational training in the performing arts. LAMDA’s core aim is to train and develop the best artists regardless of social or financial background. The Academy is at an exciting time in its evolution, paving the way for drama school training in the 21st century and developing multi-skilled creative artists and technicians. In order to ensure that its work is accessible to all, LAMDA is passionately committed to widening participation and operates a robust scholarship scheme, awarding significant support to one in five full-time students each year.
The Role
We are seeking a highly efficient and focused individual to coordinate and administrate the delivery of all LAMDA’s short courses and workshops.
Working within the Student & Academic services, you will ensure that inductions and welcome activities for short course students are booked, including excursions, theatre visits and social activities, as well as oversee the administration surrounding the successful delivery of LAMDA’s short courses, weekend workshops and the summer school.
The successful candidate will have strong communication skills both written and oral in order to effectively liaise with other departments and students. Additionally, you will be able to demonstrate excellent customer service and team working abilities, whilst keeping calm under pressure.
Hours of work: 35 hours per week, Monday to Friday.
Application Process
For a full job description, please visit our website.
We want you to have the opportunity to really tell us about yourself and explain to us why this opportunity is right for you. All applications will be judged on content, not on format.
To apply, please provide:
- A covering letter to tell us a little about yourself and why this position interests you
- Tell us what experience, knowledge and skills you have that meet the person specification outlined in the job description, include any practical examples that you may have
- CV
- Completed Equality and Diversity monitoring form
Application Deadline
Closing date for all applications: 5pm on Friday, 13th September 2024.
Interviews will be held w/c 23rd September 2024.
Equality, diversity and inclusion are essential values at LAMDA and we are committed to promoting equality of opportunity for all staff and job applicants. We aim to have a diverse and inclusive workforce and value the benefits that a diverse workforce can bring to the Academy. We welcome applications from the Global majority, those with disabilities and from other under -represented groups. we are happy to provide recruitment information in accessible formats and a provision to accept applications in alternative formats.
As a Disability Confident Committed Employer, we are committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations.
LAMDA is committed to safeguarding and protecting the children and adults that use our services and expects all employees and contractors to share this commitment. All LAMDA posts are subject to a safer recruitment process, including background checks and the disclosure of criminal records where applicable. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across all of our activities and services.
Registered Charity No: 312821.
The Human Edge is a specialist mentoring and coaching organisation. We’ve developed our expertise, approaches and partnerships over 16 years, and we use our learning and experience as a foundation to design and implement integrated leadership development and learning programmes and initiatives for entrepreneurs, managers and leaders.
We believe that building thriving businesses and social impact organisations which drive lasting positive change takes confident leadership, skills, and connections. Through our work we equip people, teams, organisations and networks/ecosystems with the tools, approaches, and skills to overcome challenges, build stronger relationships and strengthen their leadership to steer their organisations forward and achieve greater results, faster.
We partner and collaborate globally with local and international governments, foundations, international NGOs and corporates. We work in multiple languages, across contexts, cultures, and sectors. The Human Edge is a values-based organisation with a diverse and committed international team who bring a focus on quality, connections, innovation and learning to their work.
About you
You are a dynamic and strategic leader with over a decade of experience in income generation and partnership management, specifically within the leadership development, learning and development, and human capital development sectors, particularly in the UK public sector and international development arenas. Your track record of successfully leading teams and securing high-value, long-term funding partnerships through grant and bid/open tender processes sets you apart.
You excel in relationship management, leveraging your outstanding networking, negotiation, and communication skills to build and maintain partnerships that drive sustainable growth. Your ability to inspire, influence, and engage stakeholders at all levels is one of your key strengths.
You possess a proactive, solutions-oriented mindset, with a passion for leadership development, learning and development and community building and a commitment to The Human Edge’s vision and mission. Your resilience, creativity, and team-oriented approach make you an influential member of any senior management team, ready to drive strategic objectives and contribute to the overall success of the organisation.
About the role
We are seeking a Head of Development and Partnerships to join our Senior Management Team alongside the CEO, Head of Programmes and Head of Finance and Operations.
You will drive income generation and partnerships development with funders and prime contractors within primarily the UK public and international development sectors, ensuring that our programmes, courses and consultancy offerings meet market needs and are financially sustainable.
You will lead on activities generating over £1m annually through grants, tenders, contracts, partnerships, and strategic communications contributing to The Human Edge's financial growth and brand development.
As the key member dedicated to income generation, you will shape and expand our funding streams, driving the growth of our services while serving as a charismatic external ambassador and effective communicator and influencer.
Please note that applicants must have the legal right to work in the UK.
How to apply
Download our recrutiment pack for details of how to apply.
The Human Edge is an equal opportunity employer and committed to creating a diverse, inclusive environment. We believe in the potential of everyone – whatever makes you, you. A diverse workforce can only make us better and all applications are considered without discrimination based on age, sex, gender identity or expression, sexual orientation, marital, civil or other relationship status, religion, race, belief, colour, ethnic origin, physical ability, neurodiversity or socio-economic status.
Strengthening confidence, skills and connections of leaders of organisations through mentoring and coaching-centred learning & development initiatives
The client requests no contact from agencies or media sales.