Adult Services Manager Jobs in Hammersmith, Greater London

Job Purpose: We are looking to recruit an empathic, warm, friendly, hard-working and flexible person who is passionate about improving young people’s emotional wellbeing and mental health. They must be a team player with excellent communication and organisational skills, able to prioritise and manage their own workload. They must be able to work independently within the community.

Salary: £ 26,000 - £29,120

Hours of work: 35 hours per week. Working pattern is Monday 12:30am-8:30pm, Tuesday 9:00am to 5:00pm, Wednesday 10.30am to 6:30pm, Thursday 9:00am -5:00pm, Friday 10:00am - 6:00pm.

Location: Phoenix Youth Centre plus working across locations in East Surrey as necessary.

Annual leave:  Five weeks plus bank holidays (pro-rata for part time workers) Holidays increase after two years’ service to a maximum of six weeks after six years’ service.  (pro-rata for part time workers) 

The holiday year runs from 1  April to 31 March each year.

Benefits: Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.

Free Parking : There is free parking available  at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme. 

Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request. 

Closing date & interviews: 

Closing Date : 14th October 2024 9:00am

Interviews: 21st October 2024

Main Responsibilities:

 To help assess the needs and strengths of the referred young adult and help them identify individual goals to achieve desired change

 To deliver early support/targeted group interventions which aim to improve mental health and well-being, build on existing strengths and increase levels of resilience

 Record and collect data with various tools such as Outcome Star and Session Feedback Questionnaires to evaluate the ef fectiveness of interventions

 To take responsibility for own caseload of young adults, some with complex and multiple needs, with support f rom senior EWMH staff

 To help involve project participants in the co-production of programmes, activities and services

 To be proactive in connecting with other agencies who can provide activities to support Step Forward sessions

 Attending networking events and meetings, online and in-person, to promote Step Forward

 To work collaboratively with Surrey CCGs, GPs, local CYPS and adult mental health teams and other community-based services to provide the most ef fective service for young adults and reach targets set by partners whilst keeping within the YMCA values of service

 To keep accurate records of individ

Are you driven by the desire to make a difference? Join our Advice & Support Team at Providence Row and support those at risk of homelessness.

About us: Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home. We work with those affected by homelessness and those vulnerably housed in Tower Hamlets, offering an integrated service of housing advice & support, access to substance use, physical & mental health services, as well as, training and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life. 

About the role: 

Support to Head of Advice and Support

• Line management of three case workers
• Deliver the service in accordance with Providence Row, policies & procedures and values
• Work to service improvement objectives and team plans
• Contribute to the day to day management of the premises to ensure that facilities run smoothly for staff and service users
• Support management and other workers to manage any Incidents on site
• Contribute to partnership development
• Work alongside colleagues to ensure cross departmental support and appropriate support of shared clients

Client support

• Contribute to the smooth running of the Centre to ensure Providence Row is an enabling environment
• Assist managers and the frontline team to review client related incidents and follow up on complaints
• To ensure all clients are given appropriate trauma informed advice & support to improve their situation
• Ensure safeguarding of vulnerable adults processes are followed, where necessary and work with the organisational safeguarding lead

Team support

•   Supervise three case workers
•  Complete regular supervision, case work management and annual appraisals
• Contribute to the Providence Row assessment procedure
• Support colleagues with technical queries relating to case progression
• Attend training relating to housing advice and present the learning back to staff teams
•  Ensuring the team are rehearsed in all policies and procedures
•  Support the team to identify training for continued learning and development

Monitor and evaluate work, demonstrating impact

• Ensuring monitoring systems are up to date and that development is ongoing
• Assisting with the review of assessment and recording systems
• Working with other department leads on service user feedback collation
• Keeping accurate financial records of the teams expenditure
• Oversee Advice & Support Team contract monitoring reports for commissioners to ensure delivery against the service objectives and KPI’s.
• Attend contract monitoring meetings alongside the Head of Advice & Support

Partnership Work

• Work with the Head of Advice & Support to identify new partnerships while also developing existing arrangements
• Supporting the team with attendance at key networking events
• Contributing to the community engagement plan
• Contribution to fundraising and community events including open evenings

Benefits

• 27 days holiday plus bank holidays
• Generous pension scheme
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Monthly reflective practice
• Wide range of learning & development opportunities 

To apply:  Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

This is an income generating role with sales targets for BeyondAutism’s Outreach Services – BeyondAutism Fast Responder®, Outreach and Training. Working closely with the Outreach and Marketing teams you will be responsible for ensuring that service level agreements are signed within 14 days of issue, that subscriptions are renewed and for building strong customer relationships.

Form a close working relationship with the Outreach Services, Marketing and Finance teams Issue and secure service level agreements Manage enquiries effectively and efficiently Meet sales targets

Maintain the CRM Customer relations Manage subscription relationships and service level agreements, including contract reviews with subscription holders Resolve complaints and concerns Sales and marketing Achieve sales targets

Ensure appropriate reporting of sales to Head of Marketing and Communications, Head of Finance and Head of Outreach Services Deliver strong marketing campaigns and lead generation

Reporting and monitoring Weekly collation of sales data Monthly collation of complaints, concerns and satisfactions to inform organisational learning Reflect and present information in appropriate formats for internal and external use Administration and relationships

Maintain an accurate and up-to-date CRM Ensure service level agreements are signed within 14 days of issue and that the delivery requirements are communicated to the Outreach Services team People Work effectively as part of the MarComms team to ensure KPIs are achieved Liaise effectively with the Outreach Services team and the Finance team

General responsibilities To understand, adhere to and actively implement all the policies and procedures of BeyondAutism To safeguard children and vulnerable adults at all times To undertake training as required Assist with other work, events and projects as needed Any other duties that the Head of Marketing and Communications may reasonably require 

Sense has an exciting opportunity for a motivated individual to join us as our National Events Manager on a 6 month fixed term basis. You will be working flexibly between home and our head office in King's Cross, London.

We are looking for an experienced and proactive events manager to join our ambitious National Events team. This role will manage the recruitment, marketing and logistics of events within our National Events portfolio including our largest event, London Marathon, managing a team of 500 and raising over £1M, alongside managing events such as Paris Marathon. This role also manages one direct line report and has strategic oversight of their events. of the events that they manage.

 Key responsibilities include: 

• Successfully manage allocated events in the National Events portfolio, ensuring the events achieve their financial targets and generate net income and ensuring their continued success into the future. 
• Working with the Head of Events to set and regularly monitor income and expenditure budgets, putting mitigation plans in place when needed. 
• Lead on the product development of one to two new Sense-owned challenge products to re-engage warm supporters and engage cold audiences through smart data analysis and a good understanding of the challenge events market.
• Line manage a National Events Fundraiser, ensuring that they are achieving their core objectives, reach the KPIs for their Events and supporting their professional development. 
• Lead on the development of the role’s event marketing, promotional and communication plans, ensuring these are fully implemented and adhered to. 
• Play an active role in events strategy and planning meetings, contributing viable and carefully evaluated ideas and opportunities. 
• Recruit and steward event participants and support other colleagues with this, as required.
   

Key skills and experience

• Extensive experience of successful events fundraising
• Experience of managing a variety of fundraising events with large volumes of participants
• Demonstrable experience of budgeting and financial reporting.
• Considerable involvement in strategic event planning.
• Proven experience in evaluating current events and implementing these learnings in future project plans.
• Experience in evaluating new event fundraising opportunities.
• Excellent organisational and administrative skills with an ability to prioritise, plan and manage a complex and varied workload
• Able to manage and analyse events and participant data via database management systems
• Excellent networking and interpersonal skills with the maturity and ability to communicate with a wide range of supporters, colleagues, supplier etc.
• A willingness to travel in the UK and to attend and assist at events during evenings and weekends, for both the national and community teams
• Highly organised, efficient, methodical approach to work with strong organisational skills and attention to detail
• Flexible enough to work on own initiative but also team focused
• Supportive, reliable and enthusiastic team member

For a full job description and person specification, please see the link on the left hand side of the page.

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Sense are proud to be a Disability Confident Employer.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the job description and person specification before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. 

A fantastic charity providing services to unpaid carers are looking for a Service Manager, based in Surrey.

Location: Leatherhead in Surrey, with some working from home and within the community across Surrey

Salary: Circa £28,000

 As Service Manager, you will take the lead in the management of the charity’s care workers.

Key responsibilities include:

• Providing professional leadership and guidance to CSWs / CSAs through supervisions and observations, and staff meetings.
• Ensuring maximised usage of resource hours by concise completion of rostering for sector.
• Take the lead in the recruitment and interviewing of CSWs/CSAs for allocated sector.
• Being the first port of call for any safeguarding concerns in designated sector and ensure that fact finding process is followed correctly and reports are clear and concise.
• Completing 70% reviews of service provision and ascertain whether a referral to Surrey County Council is required.
• Submitting clear reports with regards to sector performance to Senior Service Manager each week.
• Ensuring all administrative responsibilities of the Service Manager role are carried out promptly and concisely.

 The successful candidate will have a Care Certificate and knowledge of CQC regulations and Health Care Act and an ideally an NVQ Level 3 in Health and Social Care. Previous line management experience, ideally in a care setting, including rostering and completing observations and supervisions is key, as is a good level of IT literacy, including proficiency in Microsoft Office software (Word/Excel) and the ability to learn to use other digital platforms and software. Crucially you must have the ability to demonstrate dignity and respect for adults and children with care and support needs, and have a thorough understanding of the needs of unpaid carers.

CVs are being reviewed on a rolling basis, so if this sounds like you, then please do get in touch for more information ASAP!

Please note, only successful candidates will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Are you passionate about making a real difference in the lives of individuals? Do you have knowledge of safeguarding, compliance with health and social care regulations, and experience in leadership and service delivery? Do you enjoy engaging, motivating and influencing people?

TPP are recruiting an inspiring and dynamic Head of Service to lead operations, ensuring the delivery of exceptional services for adults, young people, and children.

The Role:

As the Head of Service, you will be responsible for leading a talented team of Locality Managers, ensuring workforce is skilled, competent, and continuously developing. Your leadership will foster positive relationships with stakeholders and communities, ensuring our services meet evolving client needs.

Responsibilities:

• Lead the development and alignment of operational practices to achieve KPIs across adult, children, and young people's services.
• Expand existing services and explore new opportunities for service/product development.
• Write funding applications and proposals to secure resources for new and existing services.
• Manage budgets, ensuring cost-effective service delivery and financial control.
• Drive business strategy to meet organisational targets and standards.
• Ensure compliance with Local Authority Commissioning, safeguarding regulations, and relevant legislation.
• Lead an inclusive approach, engaging clients, families, staff, volunteers, and the wider community in service development.
• Provide effective leadership to Locality Managers and key personnel, focusing on best practices and quality outcomes.
• Build and maintain positive relationships with commissioners, funders, schools, and third-sector organisations.
• Ensure compliance with regulatory standards, such as Ofsted and Care Act regulations
• Engage with the community and professional networks to enhance service reach.

Requirements

• Strong leadership and management skills, with experience in overseeing multidisciplinary teams.
• In-depth knowledge of health and social care regulations, including safeguarding and compliance standards.
• Financial management expertise, including budget development and cost optimisation.
• Experience in service expansion, innovation, and business strategy development.
• Ability to develop and maintain stakeholder relationships, including commissioners and funders.
• Excellent communication and interpersonal skills.
• Strategic planning and problem-solving abilities, particularly in complex or challenging situations.
• Experience in writing successful funding applications and proposals.
• Ability to drive service quality improvements and deliver exceptional customer experiences.
• A proactive approach to leadership, with integrity and accountability in decision-making.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Do you want to make a positive difference to people's lives, enabling them to improve their wellbeing and move forward to independent living?  If so, please read on.

We are looking for a passionate and experienced Area Manager to oversee our four-specialist supported living service in Wandsworth & Richmond.  As an organisation we are growing so this will expand.

The successful candidate will be responsible for leading their team to provide the highest standards of care, compliance with contractual and regulatory requirements, and the overall performance of services within their area.  Our current services are not CQC registered.

We offer a wide range of benefits, learning and development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

All applicants must be legally eligible to work in the UK by the start of employment as Servol are not able to offer sponsorship.

Salary = £41,000 (including London weighting) per annum, working 37.5 hours per week Monday to Friday.  You will be required to be part of a management on-call rota out-of-hours.  This role includes some evening, weekend and bank holiday working as required.

Benefits include 28 days annual leave, flexible working, pension scheme, staff discounts, employee assistance programme, and career development,

Key responsibilities of our Area Manager:

• Lead, manage, your team to deliver outstanding care services. Setting and encouraging high standards of performance and demonstrating a commitment to good practice and continual improvement in all areas of the organisation’s operations.
• Fostering positive relationships with service users, their families, and other stakeholders.
• Work with your team to ensure that all reporting is completed in a timely manner. Monitoring and improving service quality through regular audits and performance reviews.
• Ensure adherence to all policy and contractual requirements for the management of risk including safeguarding, incidents and complaints handling.
• Proactively participate in policy development and service delivery improvements.
• Working with the Regional Operations Manager to develop and implement strategic plans to enhance service delivery and achieve business objectives.
• Grow local partnerships and networks to enhance service delivery and raise the Servol profile.
• Work with the Regional Operations Manager to identify local funding opportunities, developing bids to enhance business development and growth.

Skills/experience/personal qualities required for our Area Manager​ vacancy​​​​​​:

• Level 4 or equivalent in Health and Social Care or related subject.
• Qualification in Line Management or demonstrable experience.
• Able to demonstrate a robust understanding of housing management policy, process, and legislation.
• Excellent leadership and people management skills.
• Strong knowledge of regulatory and legislative requirements in social care.
• Demonstrable understanding of financial management.
• Experience of service monitoring and reportin, including the ability to analyse data and make informed decisions.

If you feel that you have the skills and experience required to become our Area Manager please click ‘apply’ today – we would love to hear from you.

Job Purpose:

To lead, co-ordinate, manage and expand our Community Wellbeing Team services for children and families and to ensure the smooth running of these services. To jointly oversee the delivery of services from the Phoenix Youth Centre by YMCA East Surrey and by other partner organisations.

Main Responsibilities:

See attached Job Description

Hours of work:

35 hours a week, Monday to Friday 9.30am to 5.30pm, excluding an hours unpaid break each day, Occasional evening work required (with a corresponding later start time or possibility to claim time off in lieu).

Location:

YMCA Phoenix Youth Centre, Preston Manor Road, Tadworth, Surrey KT20 5FB

Salary:

£33,280.00 to £37,440.00 per annum depending on qualifications and experience

Annual Leave

Five weeks plus bank holidays.  Holidays increase after two years service to a maximum of six weeks after six years service.  The holdiay year runs from 1st April to 31st March each year. (Pro-Rata for Part Time).

Benefits

The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.

There is free parking available at all sites. YMCA East Surrey also operates a Bike to Work Scheme.

There is an YMCA East Surrey pension scheme - details available on request.

Closing date and Interviews:

Close date:  Monday 30th September 2024 at 9am

Presentation and Interview date:  Friday 4th October 2024

Main Responsibilities:

Service Management & Development • To develop, oversee and expand existing service provision to meet the requirements of the EWMH services contract with Surrey Wellbeing Partnership. Services will be designed around the iThrive framework to deliver information, advice and early intervention for children, young people and families. They will build on existing YMCA East Surrey services

. • To work with the EWMH Manager to develop and implement a business plan across community services. • To manage a team of practitioners and an office administrator, including carrying out regular one-to-ones, annual appraisals, setting objectives and development and training.

• To be the first point of operational contact for the Community Wellbeing Team, including supporting practitioners with risk management and reporting.

• To work collaboratively and effectively with partners across the Surrey Wellbeing Partnership and Mindworks Alliance to keep up to date on and respond to local and emerging needs, to take referrals or refer on/signpost and to share good practice.

• To promote and publicise the Community Wellbeing Team and EWMH services among relevant agencies, referrers, service users and potential service users.

• To manage administration linked to the recruitment and induction of new staff. Service Delivery/Administration (Community Wellbeing Team Manager 03.06.24)

• To manage referrals into the Community Wellbeing Team and ensure that appropriate data is recorded accurately and kept up to date.

• To liaise with families and other professionals about referrals and service provision.

• To jointly oversee the Phoenix Youth Centre so that it is staffed and appropriately maintained to support delivery of both YMCA East Surrey services and services delivered by other organisations.

• To report to and liaise with the EWMH Manager regarding the delivery of the service. • To ensure that client complaints are investigated and dealt with appropriately

. • To work with the EWMH Manager to identify and manage safeguarding and other risks and to liaise with the Designated Safeguarding Lead in line with YMCA East Surrey protocols and team operational process.

• To contribute to the development and delivery of training and parent/carer workshops as and when required. Service Monitoring & Evaluation

• To set up and maintain appropriate record keeping systems in line with data protection requirements. • To ensure service outcomes and outputs are effectively monitored and evaluated and prepare service statistics in conjunction with EWMH Manager and Mindworks Delivery Manager.

• To produce reports on activity, impact and outcomes plus provide input to the wider YMCA East Surrey Annual Impact Report.

• To produce client case studies for internal and external communication purposes.

Other • Any other duties are required to be performed within the grade and renumeration of the role.

• We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults). We require you to understand and demonstrate this commitment and attend any required

Purpose of this role YMCA Thames Gateway offers support and accommodation to young people in need and children in care. The service aims to help young people develop the skills and knowledge to be able to live independently and improve their life chances. The Head of Support will be the strategic lead of the Young Futures Programme and ensure that accommodation and support services are delivered in a regulatory and contractually compliant way. The role will be the Registered Service Manager. The role will ensure that Key Performance Indicators are being met with accurate reporting to Commissioners. Service improvement plans will be developed and implemented. 

An exciting opportunity has arisen for a Senior Estates Manager to join our Estates Team. This role will report into the Head of Estates and Health & Safety.

Staff benefits include, shuttle bus, and more… Read more below.

Role Requirements

The Senior Estates Manager has managerial, professional and technical responsibility for the operational estate team, bringing best practice and professional standards whilst ensuring compliance and regulatory standards are monitored and managed consistently and effectively across the estates function.  

With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.

Interview Date: TBC

Terms and Conditions

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Bromley Mental Health Hub is part of the transformation of mental health services in the London Borough of Bromley under the NHS Long Term Plan. The service will bring together the expertise of local primary, secondary and voluntary sector mental health providers with the aim of providing flexible, holistic and integrated services for adults with mental health problems.

We are looking to hire a Senior Mental Health Advisor with experience of working within mental health services, including the prevention, recovery and self-management of mental health problems. Applicants should have strong line management and communication skills alongside experience of completing assessments, managing a diverse caseload and working in a fast-paced environment. An ability to work independently but collaboratively, to be proactive and show initiative is essential for this role.

The role will involve:

• Line management of key project staff (including supporting individuals with casework)
• Direct management of a diverse caseload
• Providing recovery-orientated individual and group-based support to adults with mental health problems
• Collaborative working with all partners involved in the Bromley Mental Health Hub
• Undertaking holistic needs and risk assessments
• Commitment to regular training and supervision
• Effective contribution to the development and continuous improvement of the service

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 6th October (11:59pm)

Likely interview date: Week beginning 14th October

For this varied and busy role of Events Manager we are looking for an enthusiastic, highly organised individual with excellent interpersonal, communication and written skills. You will be used to working across a number of projects and be able to prioritise your workload and manage your time effectively in this part time role. You will have experience at managing and coordinating events and be able to pick up administrative and IT processes quickly. It is essential to have excellent attention to detail. You will also be able to build successful relationships both internally with volunteers and staff before and during events, and with event venues and other external suppliers. A high degree of flexibility is required for the role, and a willingness to work some evenings and weekends. You will be supported by the CEO, the Events Assistant and other colleagues; however, this post also requires someone who is able to manage responsibility and who is confident working independently.

The Compassionate Friends (TCF) is a national bereavement charity founded 55 years ago, providing peer support and information to bereaved parents and families, whose child has died from any age (from one month old to an adult son or daughter) and from any cause. We are passionate about offering a range of supportive events for bereaved parents and adult siblings and online groups for parents in specific circumstances and adult siblings. We are looking for an enthusiastic and committed member of our small staff team to organise, coordinate and manage existing and future supportive events, support the volunteers who staff our weekend retreats, support days and online groups, while also working to develop this area of our peer support for bereaved parents and adult siblings.

As a staff team member at TCF you will receive the following benefits:

• Options for flexible working - office and homeworking hybrid role
• 5 weeks paid annual leave, plus public holidays
• Company pension plan with employee contributions after 3 months in post
• Access to a mental health and wellbeing benefits, including cash support for work/life balance, activities and additional mental health leave days
• A highly supportive working environment.

This position is subject to an enhanced DBS (Disclosure Barring Service) check.

The Compassionate Friends values diversity, equity and inclusion and welcomes applications from candidates with diverse backgrounds. 

If you are a bereaved parent or sibling applying for this role, we ask that you are at least 4 years bereaved. 

CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.

The Family Services Coordinator is responsible for providing families (parents/carers and children up to ten years) affected by cleft with opportunities to access accurate information, connect with each other and form supportive communities. They will champion CLAPA volunteers and will lead on the development and effective delivery of our volunteering strategy.

About the Role:

As a Specialist Multiple Disadvantage Worker, you will be responsible for delivering targeted, person-centred interventions for individuals within SHP’s Camden Adult Pathway Hostels. Your role will involve holding a designated caseload and working closely with the wider client group through our in-house recovery programme. With a strong focus on harm minimisation, dual diagnosis, and strengths/recovery frameworks, you’ll help to empower service users to make positive changes and progress towards independence.

This is a unique role that requires you to build relationships of trust with service users, many of whom have faced significant barriers such as mental health challenges, substance use, and complex trauma. Your support will enable them to access crucial assessments, interventions, and treatments, enhancing their ability to utilise external statutory and community resources. You will also provide guidance and best practice standards to Project Workers, helping to set a benchmark of excellence in delivering complex needs support.

Key Responsibilities:

• Provide specialist interventions and personalised support for service users, including those with complex needs such as mental health issues, substance use, and physical health challenges.
• Develop and implement person-centred support plans, monitor individual progress, and ensure best practice is adhered to within the service.
• Work dynamically with service managers, project workers, and other professionals within the Camden Accommodation Pathway to deliver tailored interventions and improve outcomes for service users.
• Foster proactive working relationships with Adult Social Care, Health, Mental Health, and other specialist providers to improve access and opportunities for service users.
• Advocate for service users with experience of rough sleeping, helping them access the necessary assessment, intervention, and treatment to achieve recovery and maintain stability.
• Facilitate group work and support the in-house recovery programme, promoting a holistic approach to recovery and independence.

About You:

• Demonstrable experience working with individuals facing homelessness or complex needs, such as mental health challenges, substance use, and physical health issues. Experience in residential or accommodation-based services is a plus.
• A strong understanding of the health and social care sector, including how to navigate between and across specialties. A deep understanding of the barriers service users face on their journey towards independence, such as domestic violence, anger management, and learning impairments.
• Excellent person-centred engagement skills, group work facilitation, and the ability to manage complex caseloads. Strong team-working skills with the ability to collaborate effectively with other professionals.
• The ability to create, develop, and implement support plans, with strong time management skills and the ability to work independently, prioritise competing demands, and maintain high standards.
• A passion for supporting some of the most vulnerable individuals in our society and the resilience to work within a challenging but rewarding environment. You will also have the ability to critically reflect on your own practice and continuously strive for improvement.

About us:

At Single Homeless Project (SHP), we believe that everyone deserves a place to call home and the opportunity to lead a fulfilling life. We support individuals across London, helping them overcome homelessness and complex challenges through tailored support, accommodation, and advocacy. Each year, we make a real difference in the lives of over 10,000 single Londoners.

By joining us as a Specialist Multiple Disadvantage Worker, you’ll be part of a compassionate and forward-thinking organisation that prioritises innovation, professional development, and the wellbeing of both staff and service users.

If you are passionate about working with people facing multiple disadvantages and want to contribute to a charity that’s leading the way in homelessness prevention and recovery, apply today! This is more than just a job; it’s an opportunity to be part of a supportive, collaborative, and driven team that’s dedicated to making a lasting impact on people’s lives.

Important info:

Closing date: Sunday 13 October at Midnight

Rounds of Interviews: From Tuesday 22nd October

This post will require an Enhanced DBS check to be processed for the successful applicant.