Administrator Support Assistant Jobs in Home Based

The Institute of Development Studies (IDS) delivers world-class research, learning and teaching that transforms the knowledge, action and leadership needed for more equitable and sustainable development globally.

The Project Management Unit (PMU) at IDS, brings together professionals in project management, research administration and finance, to collaborate on development of proposals, project plans, strategies and budgets. The PMU now have an excellent opportunity for someone wishing to begin their career journey in project administration and support.

The Project Assistant role will sit within the PMU and work within a helpdesk function, providing administrative support to both projects and research clusters. Applicants should be proficient in Microsoft Office applications, comfortable managing multiple tasks and open to acquiring news skills.

Main Duties and Responsibilities.

General administration
•Supporting the daily operations of the PMU including maintaining online filing systems, diaries, mailing lists and contacts database, taking telephone messages and arranging appointments.
•Cluster administration, including booking cluster meetings, arranging cluster retreats, and taking minutes of meetings
•Assisting PMU colleagues and the Heads of PM with general administrative duties
•Providing general administrative duties including word processing, and collating and preparing documents in accordance to IDS house style guidelines
•Working with colleagues to respond to general information requests and to disseminate information through e-mail, mail, publications and web pages.
•Providing general administration support for proposal development where requested
•Making travel arrangements, hotel bookings, enquiring about visas etc.
•Participating in PMU meetings and supporting the organisation of workshops and seminars and other team events, in close liaison with PMU colleagues.
•Supporting the Project Support Officer with updating cluster internet and intranet web content as required, and responding to internal and external requests.
•Processing invoices and expense claims
•Dealing with correspondence and ensuring regular liaison with other team members and external contacts, for example inviting people to events and keeping them up to date with event logistics.
•Providing assistance to visitors and staff.

About the position

The GMS Support Manager will be responsible for leading on the day-to-day operations of the Freedom Fund’s new Salesforce Grant Management System. The project to develop the new GMS is currently in progress, with user training expected to take place in January 2025 and the Go Live planned for February 2025.  The transition to the new system will be a significant change in the organisation’s way of working; currently the Freedom Fund’s grant management process is manual and spread over multiple different platforms.

Initially, the focus of the role will be on supporting the Freedom Fund staff as they transition to using the new system, including assisting with user training and working with the implementation partner Hyphen8 to identify and resolve any issues that arise. Following Go Live, the GMS Support Manager will be responsible for leading on administration and maintenance of the system, requiring a good technical knowledge of how Salesforce works. The role will be responsible for user training and support, leading on staff consultation for future system developments and prioritising requests. The successful candidate will also act as the main point of contact between the Freedom Fund and implementation partner Hyphen8 for both ongoing support and future development phases. 

Responsibilities 

• Support the roll-out of the Freedom Fund’s new Grant Management System, including supporting Hyphen8 with user training and troubleshooting any issues that arise during the transition.

• Lead the day-to-day operations of the Salesforce system; including system performance, change control and user support 

• Support the day-to-day administrative functions and configuration including user management, permissions, sharing rules, objects, fields, page layouts, record types, custom settings, reports and dashboards 

• Be proactive in system maintenance including keeping up with Salesforce releases, features and best practices 

• Be the key point of contact between Freedom Fund and Hyphen8 

• Understand the Freedom Fund’s needs and work with Hyphen8 (as appropriate) and staff to meet changes 

• Decide how best to direct the core support hours provided by Hyphen8 during version upgrades in order to achieve the best results 

• Understand and own the Freedom Fund’s Salesforce architecture including the data model, integrations (including with the finance system), reporting and analytics 

• Maintain data quality by monitoring data and addressing the procedural issues which lead to loss of quality 

• Promote the use of Salesforce across the Freedom Fund, optimising the return on investment in this capability 

• Interpret and prioritise requests for GMS development and support 

• Work with colleagues across the Freedom Fund to understand business needs, finding a suitable mixture of support, challenge and direction to enable colleagues to get the most from the GMS 

• Deliver end user support and training to help colleagues use the system effectively 

• Ensure compliance with relevant data protection regulations and internal policies

• Train Freedom Fund IT Officer on core functionality of the new GMS 

Qualifications and experience

Essential

• Entitled to work in London without work permit sponsorship is essential

• Experience of leading the day-to-day operations of a Salesforce system; including expertise in system performance, change control and user support 

• Good knowledge of Salesforce features and functionality 

• Good working knowledge of GMS/CRM principles 

• Experienced in requirements gathering, analysis, solution design, and documentation 

• Strong business analyst with ability to think critically and strategically when gathering and validating requirements 

Desirable

• Experienced project manager 

• Salesforce Advanced Administrator certification 

Personal attributes

Essential

• Highly organised, with a meticulous and thorough approach to work 

• Ability to see projects through from start to finish, managing time and tasks effectively with a varied workload 

• Excellent communication, influencing and stakeholder management skills 

Compensation

• £51,075 to £52,419 per annum for full-time (£34,050 to £34,946 per annum actual)

• 10% non-contributory pension scheme.

• 25 days holiday pro rata, plus public holidays.

Exams Assistant
£32,642 pa plus excellent benefits
Aldgate, London
35 hours per week

As Exams Assistant you will support the day to day running of the examinations with a particular focus on question bank management. You will be working with the Examinations Team and examiners across all specialties. This will include supporting examiner panels to organise and run question writing sessions and ensuring that question banks remain up to date.

You will also have a number of other examination-related duties, including – but not limited to – processing applications, invigilating at examination and collating examination results.

The College offers Fellowship examinations in 17 different pathological specialties, supported by the Examinations Team and a panel of volunteer examiners from the College’s Fellows for each specialty. The examinations are run both online and in person. 

The Royal College of Pathologists is a professional membership organisation dedicated to the advancement of the science and practice of pathology. There are currently approximately 12,000 members, all of whom are pathologists based in hospitals, universities and laboratories in the UK and overseas. The College’s main tasks are to set and maintain training standards for doctors and scientists, to advice on the appointment of consultant pathologists, to ensure the membership is kept up to date with current practice through the continuing professional development scheme, and to promote the latest developments in pathology by holding scientific meetings.

The College’s mission is to promote excellence in the practice of pathology and to be responsible for maintaining standards through training, assessments, examinations and professional development.

We offer attractive staff benefits including 25 days annual leave (pro rata) rising with length of service, an employee discount scheme, and season tickets, as well as a cycle to work scheme. The College values diversity, welcoming applications from all members of society. We offer a mix of remote (home) and office working, with hybrid working arrangements in place.

We may close this vacancy early if we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

Closing date: 9am Monday 30 September 2024.
Interviews currently scheduled to happen Monday 14 October 2024

We're the UK's leading bowel cancer charity. We're determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care. 

We currently have around 90 staff based in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer. 

Job summary

The Supporter Care Assistant is the first point of contact for supporters. They’re key to making sure everyone fundraising for us feels supported and appreciated through excellent communication. This is a great first job in fundraising for someone looking to build a career. 

The right candidate will love building relationships, have excellent attention to detail and enjoy working through processes. You’ll be able to manage a busy workload which depends on meeting deadlines and be a team player with excellent communication and people skills. Above all you’ll have a real desire to make a difference to the lives of people affected by bowel cancer. 

Closing date:  Monday 30 September, 9am
Interviews:  Wednesday 9 October 2024

 

Job Title:  Supporter Care Assistant

Salary: £20,123 per annum (£24,818, Full time equivalent) 

Hours: 30 per week over 4/5 days

Term:  All year round, permanent.

Location:  Home based with regular travel to Lingfield, Surrey.

Closing Date:     1st October 2024

About Us

Epilepsy in childhood can be frightening, isolating and is often misunderstood. We stand up for children and young people with epilepsy. We’re here for them. We campaign for children’s rights. We provide innovative tools, information, and practical support for living everyday life. We coordinate world renowned research into the causes and treatments of epilepsy and deliver cutting edge health services.

Your Role

This role in the Fundraising Team is key to ensuring we offer an outstanding supporter experience to increase the depth of our supporter relationships and grow the number of loyal donors. 

Our supporters are vitally important in enabling us to deliver services and support for children and young people with epilepsy. We want to be the charity of choice for donors and ensure they have positive and memorable interactions with us.

The role will:

• Engage and steward supporters by inspiring them around their giving, maximise their fundraising, and ensure their donor journey is tailored, relevant and exciting.

• Ensure the timely and accurate processing of donations, whilst being a first point of contact to supporters.

• Ensure the smooth running of the CRM (Beacon), keeping records up to date and accurate. 

• Implement engaging supporter focused communications that inspire and delight.

• Undertake a range of administrative and support functions to ensure the effective running of the Fundraising team.

 

What we need from you

- A positive, warm and pro-active approach to your work and other people.

- Passionate about supporter experience and improving the lives of children and young people with epilepsy.

- Excellent attention to detail with a willingness to continually learn and upskill.

- Experience of supporter or customer care with a proven track record in excellent customer relationships. 

- Experience of working with CRM systems and/or databases including data management.

- Experience of working in an administration role.

We will support you and develop you should you wish for this. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters.

Please refer to the Job Description for full details of role.

Benefits

• 27 days annual leave plus 8 days Bank Holidays (pro rata if part time)
• Occupational pension scheme
• Health Insurance Plans (Optional)
• Eyecare Vouchers
• Subsidised dining room
• Gym membership options (on and off-site)
• Your Rewards - disounts platform
• Free parking on campus

 

We are committed to safeguarding and promoting the welfare of children and young people. An enhanced Disclosure and Barring Service check will be required.

Young Epilepsy strives to employ people that reflect the community it serves; therefore, applications from minority groups and people with disabilities are particularly welcomed.
 

Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales).

Executive Assistant (Temporary Contract)

Are you an experienced Executive Assistant ready to contribute to a prominent organisation in the charity sector? We're partnering with a well-respected organisation to find a proactive and organised EA to support senior leadership on an interim basis.

Key Responsibilities

• Provide high-level diary management, meeting coordination, and administrative support to a senior executive.
• Prepare briefing materials, PowerPoint presentations, and meeting agendas across various time zones.
• Assist with travel arrangements, recruitment administration, and correspondence management.
• Support the wider senior management team with administrative tasks and event coordination.

About You

• Proven experience as an Executive Assistant or Senior Administrator in a global organisation.
• Exceptional organisational, time-management, and prioritisation skills.
• Excellent communication skills, both written and verbal, with experience in drafting briefings and presentations.
• Strong proficiency in Microsoft Office, including PowerPoint and virtual meeting setups.
• Ability to handle confidential information with discretion and professionalism.

Additional Details

• Pay Rate: £21.93 per hour
• Hours: 35 hours per week
• Location: Central London, with a requirement to work in the office 2 days per week
• Contract Duration: Approximately 3 months, with an immediate start

This is a fantastic opportunity to join a highly respected organisation on a temporary basis.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We are looking for an energetic, creative and forward-thinking individual to join our team and 
ensure the long-term future of Wadars. The role requires a self-starting and proactive approach, 
excellent communication skills and experience of exceptional customer care.

The Fundraising Assistant plays a key role in the public face of Wadars and you will be responsible 
for leading fundraising in the community, primarily through volunteers and third parties along with 
Wadars own events, as well as providing a comprehensive administrative support to all our fundraising activities.You will need a passion for animal welfare and be focused on achieving goals through others. You will be confident in using social media and communicating with people at all levels including in person and through email, telephone and by letter.

This is an exciting opportunity for someone who is keen to progress their career in fundraising and assist in developing an aspirational programme of income generation to help fund our vital work with both domestic animals and wildlife. Experience of working in a charity within a fundraising role  would be an advantage.

Mission Aviation Fellowship (MAF) is a Christian mission organisation using light aircraft to deliver help, hope and healing in over 25 countries. For more than 75 years, MAF aircraft have been overcoming inaccessible terrain transporting mission and development agency staff, delivering urgent aid and medical supplies to transform the lives of remote and isolated communities.

Our communications team is privileged to identify and showcase stories of the need and our impact.  Following an internal staff move, we are seeking a new member to join our high-performing team. You’ll be helping to produce material to inspire and encourage our wonderful supporters and to help us reach both new and existing supporters.

We are looking for someone who is as enthusiastic as they are accurate, and as creative as they are canny.  You may be just starting out on your career, or you may already have a few years under your belt, but if you are:

• Looking to be part of an organisation which is making a big difference in some of the world’s poorest communities,
• In possession of outstanding writing and organisational skills, and understand the importance and potential of social media,
• Able to handle complex and competing priorities with a smile

We would like to hear from you.

Responsibilities

Administrative support:

• Assist the Production Manager with mailing specifications, collating internal information, creating purchase orders, and related administration.
• Support the Media Manager in arranging regional coverage for overseas staff in the UK.
• Provide administrative, planning, and organisational support to the Head of Communications and other team members.
• Administer and curate the archive of MAF documents.
• Work with the HR team to collect and store data processing consent forms.

Scheduling and Planning:

• Update and maintain the organisation’s print and digital communications schedule in collaboration with audience managers.

Content Creation:

• Contribute to digital communications including website content and social media.
• Assist in creating monthly print and digital communication documents at design and proofing stages.
• Support design tasks such as picture editing and layout.
• Create subtitles for digital content.
• Participate in creative idea and planning sessions

Updates and Research:

• Monitor staff blogs for potential stories and produce a weekly roundup of social media posts.
• Monitor external websites and news sources for relevant stories and brief teams accordingly.
• Provide research support as required.

Media Library Management:

• Upload and remove media assets, ensuring accurate metadata and compliance with MAF procedures.
• Support staff with acquiring and transferring assets from overseas programmes.
• Contribute to the continuous improvement of the media library.

The full job description can be seen here.

 

Qualifications, Skills & Experience

Highly desirable Qualities

• Communications related or administration qualification
• Experience of working in a Christian organisation or charity environment
• Administration experience
• Experience of working within a communications environment

• Proficient in a video editing using Photoshop

• Proficient in design software such as InDesign

Essential Qualities

• Educated to degree or experience of an office environment either through direct work experience or voluntary placements
• Experience of team working
• Proficient skills in Microsoft applications, including Excel
• Proficient in social media
• Able to communicate positively, assertively and sensitively within a cross functional and multi-cultural team environment – internally and externally
• Efficient and organised approach and manage multiple deadlines and priorities and flexibility to respond quickly to changing or competing priorities
• Able to work on own initiative
• Excellent attention to detail

Personal Attributes:

• Committed evangelical Christian, aligning with MAF UK's values and actively participating in organisational activities.
• Emotional resilience, flexibility, and service orientation.

Terms and Conditions

• Location: This is a hybrid role with two days at MAF UK, 1st Floor Castle House, Castle Hill Avenue, Folkestone, Kent, CT20 2TQ.  One day per week will be spent at our Operations Centre, MAF International, Henwood, Ashford, TN24 8DH and the other two days can be from home. 
• Working Hours: This is a full time role (at least 36 hours per week, with 1 hour for lunch daily unpaid) but requiring some flexibility on the successful candidate to work additional hours occasionally some of which could be outside the normal business hours.   Hours should be agreed with line manager.
• Annual Leave: Annual leave entitlement of 22 days per year and 8 paid public holidays per year.
• Pension Scheme: Non-contributory (10% of salary).
• Probation: 3 months (with a one month review)
• Notice Period: 1 months
• Salary: £28,000 per annum

Deadline for applications: Sunday 29th September

Community Fundraising Assistant - Apprentice

Location: Rochester Airport, Kent
Contract; Fulltime - Temporary
Salary: £12,313 per annum

Benefits:

- 33 days annual leave rising with service Occupational
- Enhanced Sick Pay
- Enhanced Parental Leave
- Access to the Blue Light Card and Blue Light Events
- Access to the Wellbeing Hub
- Money Purchase Pension Scheme Group
- Life Assurance Cover
- Group Income Protection Cover
- Critical Illness Cover
- Employee Assistance Programmes
- Hybrid working
- Development opportunities

The Community Fundraising Assistant is fundamental administrative role that supports the Community Fundraising Team in the successful engagement of new and existing supporters. The role consists of a variety of key tasks including; arranging KSS attendance at community events, overseeing the placement and emptying of collection boxes and assisting the Community Fundraisers with the booking of talks to community organisations, groups and schools across our region. The role will also have input into activities such as supporting with fundraising campaigns, maximising income and increasing awareness of KSS in the community.

The post-holder will demonstrate a wide range of administrative skills including good written and verbal communication skills and will be able to establish and maintain good working relationships with a diverse range of individuals including our volunteers. Being organised, adaptable and able to juggle multiple priorities to meet deadlines is key. Although the individual will need to work independently at times, the post-holder should also be flexible, supportive, and able to work collaboratively within a busy team. Providing excellent customer service and support is essential, with previous charity fundraising experience desirable.

MAIN RESPONSIBILITIES:

- Provide day-to-day management of KSS activities relating to talks and presentations as well as event attendance within the local community, acting as a key internal and external point of contact.
- Carry out administration regarding talks, presentations, events and collections attended by the charity, including creating and updating relevant records on the charity database.
- Contribute to the delivery of the Community Teams objectives, with the oversight of key office-based volunteer activity in order to support on projects and weekly administrative tasks.
- Act as a key liaison within the Community Team, ensuring that Community Fundraisers and Community Fundraising Manager are supported as required.
- Explore and propose opportunities for KSS to raise awareness and grow its brand awareness and income, in line with KSS strategy.
- Source volunteers to attend talks, community events and store collections, guiding new volunteers through the process of becoming a speaker for KSS by organising shadowing and ensuring they have all the necessary information and equipment. Liaise with groups and volunteers to ensure that talks and cheque presentations go ahead smoothly.
- Provide excellent stewardship and customer service by responding to all communications in a timely and professional manner, ensuring that the system is updated without delay and that relevant stakeholders are informed as required.
- Understand and keep up to date on all relevant fundraising regulations and best practice guidelines – as set out by KSS’s internal processes, policies and procedures and ensure that these are adhered to in all practices.
- Work closely with colleagues in Marketing and Communications to ensure consistency of the charity’s brand and message within community fundraising activities.
- Oversee the management of our static collection boxes, working alongside our volunteer collection box agents, to ensure this income revenue is maintained and developed.

About KSS:

We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best.

We’re driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,000 incidents. We are fearless and tireless in fighting to save every life.

Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar and maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.

Additional Information:

The closing date for this role is the 26th October 2024. However, the role may close prior to this date if a suitable candidate is found.

REF-217 096

Are you used to providing exceptional administrative support to Directors and Heads of Service, ensuring seamless operations? Do you have experience in managing diaries and inboxes, organising meetings, taking minutes and producing documents? Are you proactive and highly organised?

TPP are recruiting a Director Assistant and Business Support on behalf of our client, a charity dedicated to empowering girls and young women nationwide.

Work setting: Hybrid

Salary: Between £33,543 and £38,805 per annum

Contract: Permanent

Hours: Full-time (35 hours per week)

Location: London

Benefits:

• 25 day's holidays plus bank holidays, increasing 1 days per year to a maximum of 30 days.
• Up to 5 days paid volunteering days per year.
• Enhanced maternity leave.
• Pension scheme with up to 10% employer contribution.
• Life assurance of up to 4x the annual salary.
• Employee Assistance Programme.
• Healthcare cash plan and much more!

The Role:

As a Director Assistant and Business Support, you will be instrumental in managing the Director's schedule, communications, and various projects, ensuring that tasks are completed smoothly and efficiently. Your role will involve collaborating across the organisation, liaising with external contacts, and ensuring the Director's activities are well-coordinated and supported.

Main responsibilities:

• Provide a proactive and efficient Admin and PA service to the Director, acting as the first point of contact.
• Manage the Director's diary, email inbox, and communications, drafting agendas, briefing notes, and correspondence.
• Coordinate and provide administrative support for meetings, including logistical arrangements and minute-taking.
• Support the Directorate leadership team by triaging tasks and managing action logs.
• Liaise with external contacts on behalf of the Director and negotiate as necessary.
• Oversee financial administration, including processing invoices and expenses.
• Collaborate with the Leadership support team.

Essential requirements:

• Strong time management skills and the ability to meet tight deadlines.
• Excellent interpersonal skills to build positive relationships.
• Proficiency in Microsoft Office and strong communication skills.
• Strong numeracy skills and the ability to handle financial processes.
• A proactive approach to problem-solving and the ability to work both autonomously and within a team.
• Experience in managing diaries, inboxes, and supporting senior leaders.
• The ability to handle confidential and sensitive information with discretion.

If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!

TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Assistant Welsh Language Translator, Clybiau Plant Cymru Kids’ Clubs

Closing Date: 30/09/2024

Clybiau Plant Cymru Kids’ Clubs wishes to appoint a part time (16 hours) Assistant Welsh Language Translator, to be based in one of our regional offices in either Cardiff, Crosshands or Colwyn Bay, with an agile working agreement is in place.

The salary of £24,496 pro rata (£26,421 pro rata upon confirmation in post) is based on a 16 hour week, payable monthly by credit transfer. The work demands flexible hours and may include evening, weekend and occasional nights away from home. There are 28 days holiday pro rata plus public holidays. The holiday year runs from 1 September to 31 August.

The Admin Team is led by the Senior Administrators.  The Assistant Welsh Language Translator’s main responsibilities are listed in the evaluation criteria. You will need an understanding of Windows and Microsoft packages including Word, Excel, Outlook, Teams and Access & be willing to learn about and use new software packages and online monitoring systems.

The main focus of the role is to support the translation all company literature, to include letters, forms, grant applications, website information, newsletter articles, leaflets, publications, social media content etc from English into Welsh, and from Welsh into English if applicable. The candidate must have a high level of accuracy, and pay close attention to detail. Proof reading will also feature in this role.

The successful candidate should have a flexible approach to work and be able to adapt to varying pressures, deadlines and workloads. We are seeking to employ an individual who is keen to learn and fulfil their potential by developing to meet the detail set out in the evaluation criteria. We will work with the individual to understand and to meet the requirements of the role, to continue their professional development and to grow with the team and organisation.

All employees play a vital role in furthering the strategic plan of the organisation.

If you are keen to join our team and have initiative, enthusiasm and drive and are flexible in your approach to work, we look forward to receiving your application.

Core Skills & Experience 

• Ability to speak and write in both English and Welsh.
• Translation experience or relevant qualification with the ability to translate from English to Welsh and vice versa.
• Administration experience.
• Excellent computer literacy skills.

We are seeking a highly organised and proactive PA to support the CEO. This is a critical role that requires exceptional administrative and organisational skills, as well as the ability to manage complex international travel arrangements, provide governance and Board support, and oversee the CEO’s busy diary. The ideal candidate will be a strong communicator, capable of handling sensitive information with discretion and working efficiently in a fact paced environment.

Ideally, the candidate should have relevant PA experience, however this is not essential for the role. Candidates with no experience will be considered if they have the relevant qualities of being trustworthy, hard working, eager to learn and have a great attention to detail.

Key Tasks and Responsibilities

Diary Management:

• Proactively manage the CEO’s diary, including scheduling meetings, appointments, and events.
• Coordinate and prioritise the CEO’s daily activities to ensure efficient use of time.
• Anticipate scheduling conflicts and resolve them with minimal disruption to the CEO’s schedule.

​Travel Coordination:

• Organise and manage complex international travel arrangements, including flights, accommodation, visas and security provision.
• Prepare detailed travel itineraries, ensuring all logistics are seamlessly coordinated.
• Handle any travel-related issues that may arise, including last-minute changes or emergencies.
• Monitor travellers safety during travel to medium-high risk locations (on-call), with the support of a security company.

​Governance and Board Support:

• Provide administrative support for board meetings, including preparing agendas, distributing materials and taking minutes.
• Ensure the CEO is well-prepared for board meetings and other governancerelated activities.
• Manage communication with board members and assist with organisation of board-related events and functions.

Administrative Support:

• Handle correspondence on behalf of the CEO, including emails, phone calls and written communication
• Draft and prepare documents, presentations, and reports as required by the CEO
• Assist in managing the CEO’s expense reports, invoices, and other financial documentation
• Support the CEO in maintaining strong relationships with partners, donors, and other key stakeholders

Confidentiality and discretion:

• Handle sensitive and confidential information with the utmost discretion and integrity
• Ensure that all communications and documents are managed in accordance with organisational policies and procedures

Knowledge and Skills 

• Previous PA experience (preferred but not essential)
• Knowledge of office management systems and procedures
• Excellent time management and ability to multi-task and prioritise work
• Attention to detail and problem-solving skills; excellent verbal and written communication skills (phone, email, and in-person)
• Responsible and organised
• Proficiency in Microsoft Office/Teams/SharePoint
• Somebody with a fun and friendly demeanour to fit in with the existing dynamic team
• Strong interpersonal and communication skills with the ability to form professional relationships across all areas of the charity

Personal Qualities

• Well-organised
• Pro-active
• Excellent communicator
• Excellent attention to detail
• Trustworthy and honest

World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to refugees in the UK.

STEP provides a bespoke employment programme that addresses the complex barriers that refugees face when preparing for, and ultimately finding work in the UK.   We now have an exciting opportunity for a Programme Assistant to join the STEP team. You will play a crucial role in assisting Employment Advisors to provide employment support to refugee clients across the UK.

You will be responsible for:

• Supporting with administration and management of programmes, including regular reporting
• Supporting Employment Advisors with client referrals and other general support
• Assisting with the ongoing monitoring and impact measurement of programmes
• Analysing results and identify trends to use data to drive changes and improve quality of programmes.
• Answering referral phone line
• Supporting referral process and management of referrals
• Eligibility assessments of prospective clients
• Triaging enquiries from case workers and public

About you

We are looking for candidates who have:

• Previous administrative / team support experience
• A high level of administrative skills including a good knowledge of Microsoft packages and databases
• Strong Excel skills
• Excellent attention to detail and accuracy across every aspect of your work
• High levels of efficiency and the ability to prioritise work and meet deadlines
• Ability to use your own initiative and make independent decisions.
• Competency in speaking another language is desirable e.g. Amharic, Arabic, Dari/Pashto, Dinka Farsi, Kurdish, Ormo, Somali, Tigrinya, Turkish

​Benefits

We offer a range of benefits including:

• 23 days holiday pro rata plus bank holidays and Jewish holidays.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries.
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Enhanced maternity & paternity pay.
• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
• Season ticket / travel to work loan.
• Cycle to Work Scheme.
• On Friday the office closes at 3pm.

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. You don’t need to be Jewish to work for us, but you must share our desire to assist those who need help based on their vulnerability, not their identity, recognising the dignity and potential of all people.

To apply

Please upload your CV and a cover letter explaining how you meet the criteria in the person specification.

Interviews will be held on Tuesday 8th October

Events Assistant
Daily rate £133.33 PAYE (made up of £118 candidate pay and £15 holiday pay)
4- 6 week contract, 3 days a week in London Office

The Talent Set is delighted to be working with an esteemed membership association, to recruit a temporary Events Assistant supporting the team across creative projects. The ideal candidate will have events and administrative experience, ideally across membership and or education establishments.

Key Responsibilities:

• Support the planning, coordination, and execution of a wide range of events, including conferences
• Assist in liaising with suppliers, and external stakeholders to ensure smooth event logistics
• Help with the setup, day-to-day coordination, and post-event breakdown, ensuring everything runs smoothly
• Provide administrative support, including maintaining accurate records and reports

Person Specification:

• Passion for events and previous experience in event coordination or administration is essential, experience across membership and or education establishments is desirable
• Strong organisational skills with the ability to multitask and prioritise workloads in a fast-paced environment
• Excellent communication and interpersonal skills, with the ability to build positive relationships with stakeholders at all levels
• Demonstrating initiative and a willingness to be adaptable with a problem-solving mindset
• Keen attention to detail, ensuring accuracy and thoroughness in all tasks
• Previous experience in event coordination or administration is essential

The deadline for applications is Tuesday 10th September 2024.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.