Administrator Jobs in Gravesend
Department: People Team
Location: hybrid – a minimum of 1 day in our Aldgate, London office each week
Hours of Work: 37.5 hours per week
Contract: permanent, full time
Salary: £48,000 – £50,000 per annum
Closing date: Monday 9th December at 11.59pm
Interview dates: Tuesday 17th (afternoon) and Wednesday 18th December (afternoon)
Annual Leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity, adoption, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- free, confidential employee assistance programme (Medicash)
- access to wellbeing app (healthy living tips and Bright TV )
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development committed (bespoke training, LinkedIn Learning etc)
- employee health and wellbeing committed (Menopause Friendly accreditation, Disability Confident employer etc)
Background:
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.
Purpose of the job/About the role
As Reward and Benefits Manager, you will be the subject matter expert on all aspects of employee reward, ensuring Dementia UK has effective, fair and transparent pay practices, and a benefits package that sets us apart.
Working closely with the People and Finance teams, you will lead the end-to-end payroll process, ensuring accurate, timely, and compliant monthly processing. You will manage all employee benefits for the charity, liaising with suppliers, negotiating favourable terms, and proposing updates and improvements. Additionally, you’ll provide training and support to the People team to enhance their knowledge of reward practices, and will ensure our pay and benefits offering is effectively communicated across the charity.
As our pensions expert, you will ensure compliance with relevant regulations across the Dementia UK Aviva and NHS pension schemes, including auto-enrolment. You will act as the main point of contact between the charity and our pension and payroll providers, fostering strong, productive relationships. You will also lead the annual pay review process, conducting market research, analysing relevant data, and recommending an organisational approach. With expertise in job evaluation, you will perform evaluations and advise on role design to ensure a consistent approach is applied.
To succeed in this role, you will bring experience in managing payroll and pensions administration, along with a strong understanding of best practices in staff reward and benefits. You will have worked within a UK HR department and possess a solid knowledge of UK employment legislation relating to employment, reward, pensions, payroll, and GDPR compliance.
If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.
Our Culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident Employer. If you’d like support to make an application or to tell us you’re applying under the Disability Confident Scheme, contact our recrutiment team.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.
You will play an essential role in addressing individuals’ health and wellbeing needs, working with GPs and other health and social care professionals to assess patients holistically. In partnership with the individual, you will co-produce bespoke wellbeing plans that focus on mental health outcomes and health and wellbeing. A skilled communicator and advocate for the service, you will promote WellFamily Plus across the locality by collaborating with stakeholders and local agencies to strengthen community resilience and capacity. You will raise awareness of the service and positively promote co-production. You will reduce pressure on statutory services, improve health outcomes and enable a holistic and personalised approach to care, improving health and wellbeing outcomes for individuals, children, young people, and families.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Role Outline
The Benefit and Entitlements Advocate (BEA) is an important position within Stay Safe East. The successful candidate will work closely with our Independent Disability Domestic Violence Advocates and Independent Victims’ Advocates, supporting disabled people who have been impacted by domestic abuse, sexual violence, hate crime and other forms of crime. You will also work collaboratively with the full-time Benefits and Entitlements Advocate.
The Benefits and Entitlements Advocate will provide support with financial empowerment, income maximisation and help with managing debt. Many of our clients experience economic abuse and it takes empathy and understanding to unpick the impacts.
You will work collaboratively with clients to carry out financial empowerment assessments; creating and delivering on action plans to meet their needs relating to income, budgeting and debt.
How to apply
Please apply via Charity Job or Stay Safe East website and send an up to date CV and a personal statement that addresses the personal specification, along with the diversity questionnaire, which should be sent via separate email.
We provide advocacy and support services to survivors of domestic abuse, sexual violence, hate crime, harassment and other forms of abuse.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Who we are looking for
Ygam is seeking an experienced trusts and foundations fundraiser, or individual with transferable skills, to join our tight-knit and ambitious team. This role offers a fantastic opportunity to use your communication skills and initiative to manage and develop a pipeline of trusts and foundations income, spotting. fundraising opportunities and developing relationships with potential donors. By writing proposals and managing a calendar of applications to trusts and foundations, you will not only hone your communication skills, bid writing experience, and administrative abilities, but also make a tangible impact on our mission to Safeguard our Digital Generation.
You will:
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manage and grow a portfolio of small to medium trusts and foundations, increasing income by identifying new prospects and through the stewardship of existing donors.
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write high quality applications and communicate accurately and transparently on the progress made with donors’ funds.
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work with our programme experts to develop expertise in key programme areas and build your knowledge of Ygam’s work.
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support with applications and reports to large funders, corporates and other associated fundraising activity.
The ideal candidate will be motivated, professional, and organised, with a knack for research. This role suits an ambitious self-starter with excellent IT, research, communication, writing and administration skills. We are looking for someone who believes in Ygam’s mission and is excited to collaboratively shape and develop our fundraising work
Main Role & Responsibilities
The overall purpose of this role is to support the Head of Fundraising in establishing a robust trusts and foundations income stream as part of Ygam’s new Income Generation strategy, which underpins the organisation’s ambitious aims and objectives. This role offers a unique opportunity to make a significant impact in diversifying our range of income streams to ensure financial health for the future of the charity, underpinned by sustainable and ethical fundraising models.
You will have the chance to work with a diverse range of organisations, including trusts and foundations. By developing and maintaining a calendar of applications, submitting compelling applications and managing successful grants, you will gain invaluable experience in strategic fund development. You will also play a key role in developing cases for support and building relationships with funders to strengthen the chance of bid success in both the short and medium term.
Join us in this pivotal role and be part of a mission-driven team dedicated to making a difference. Your contributions will bolster our fundraising efforts and advance our mission in meaningful ways.
Please submit your CV and a covering letter (maximum of two sides) via Charity Jobs by 12:00pm on Sunday 8th December 2024.
Your covering letter should include:
• Your motivations for applying to Ygam.
• How you meet the Person Specification.
• How this role fits into your wider career plans.
• Any experience (professional, voluntary, lived, or other) relevant to this role in line with the criteria outlined in the person specification
The client requests no contact from agencies or media sales.
About us
Founded in 1951, the Refugee Council exists to support people who come to the UK in need of safety and speak out for compassion, fairness and kindness. We achieve this by providing expert advice and casework, building the capacity of refugee community organisations, and working with allies across society to change government policy.
Our vision for refugees to be welcome to live safe and fulfilling lives contributing to the UK has never been more urgent and needed.
About the role
The Finance Officer at the Refugee Council plays an important role in efficiently managing resources and financial processes, ensuring funds are directed to support refugees effectively. By maintaining accurate records and timely funding, the role supports refugees in building secure lives and contributing to UK communities.
Roles and responsibilities
- You will post purchase invoices on the accounting system daily and raise sales invoices as they become available (on average, 10 sales invoices per week).
- You will allocate direct debit payments to the staff credit card statement monthly.
- You will manage petty cash payments, perform cash counts, and reconcile the cash tin.
- You will work alongside the Senior Finance Officers to allocate incoming funds to income accounts and resolve discrepancies.
Inclusion and accessibility
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from diverse backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
For more information on the role and to apply, please visit our website via the apply button.
Closing date: 9 December 2024.
Interview date: w/c 9 December 2024.
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
We are a dynamic and forward-thinking care organisation committed to creating a hub where individuals can come together, share experiences, and contribute to a thriving community. Our Community Hub serves as a focal point for various activities, events, and initiatives aimed at enhancing the quality of life for local communities.
The East London & Essex Hub comprises of four Community Centres, located in Stamford Hill, Bethnal Green, Redbridge, and Southend. The Hub also incorporates Youth Services, the Dennis Centre Dementia Day Centre, and Meals on Wheels provisions. Located too within the Hub is the Vi Johns Rubens Care Home based in Gants Hill.
In 2026, Jewish Care’s 4th Campus will open in Redbridge, with a number of the Hub’s current services moving into one site. The role will be a key part of this process.
The Volunteer Manager is a multi-site role across the Hub’s three areas, overseeing recruitment, training, and assisting resource managers, supervisors & teams with the day-to-day management of volunteers. Working with the Community Hub Manager the Hub’s Operations Administrator, and the Manager of the Volunteering Department, the role ensures the Hub’s Centre Coordinators, teams, and services are well supported and operationally efficient.
The role works closely with Jewish Care’s Volunteering Department and one day a week will be spent with the team at Amelie House in Golders Green.
The role is multi-site, and part time for 30 hours per week (Monday - Thursday). The salary for 30 hours per week is £26,065 per annum.
What you will be doing:
In collaboration with the Hub teams and the Volunteering Department, identify required needs, opportunities & roles for volunteers.
Identify and create written role outlines to ensure that all volunteers are correctly matched with suitable opportunities.
Recruit volunteers through current and new networks, organise recruitment events locally, to promote opportunities at Jewish Care.
Oversee onboarding and enrolment of all new volunteers in the Hub.
In collaboration with the Volunteering Department, implement and manage a training schedule for all volunteers, including local induction and training for new volunteers.
Day-to-day operational support of volunteer management & engagement.
Maintain accurate volunteer records ensuring the volunteer database, Better Impact is always updated.
In collaboration with the Volunteering Department, provide relevant KPIs to ensure effectiveness and best practice.
In collaboration with other services support and lead special projects such as supported volunteering; employee volunteering; Mitzvah Day; fundraising initiatives; work experience; student placements.
Plan, organise and implement ‘Thank You’ events and recognition during the annual Volunteering Week, and oversee and lead on the nomination process for the annual Jewish Care Volunteer Awards event.
What you will need:
Relevant experience in volunteer management, including recruitment, training, and coordination.
Exceptional interpersonal and communication skills to connect with a diverse range of volunteers and community members.
Strong organizational abilities and attention to detail to manage multiple tasks and projects simultaneously.
Empathy, patience, and a passion for community building.
Proficiency in using digital tools and platforms for communication and record keeping.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The British Gas Energy Trust (BGET) helps families and individuals in England, Scotland and Wales experiencing hardship and who are struggling with energy debts.
You will be joining us at a time where many have been negatively impacted by the cost-of-living crisis and require financial support with their energy bills. You will be joining a collaborative and friendly organisation that is committed to helping individuals facing fuel poverty.
We are looking for an experienced AAT Finance Assistant to help us in our mission to alleviate the detrimental impact of poverty, with a focus on fuel poverty.
This role will be within the small, dedicated Finance team, supporting the Head of Finance with the day-to-day running of financial operations and general finance enquiries.
This role is for 30 hours per week which can be worked across four or five days (Monday to Friday)
Roles & Responsibilities
· Manage the purchase ledger function efficiently and accurately
· Processing of invoices and expenses into the accounting system Xero
· Matching of purchase orders with invoices and requesting of approvals
· Managing payment processes for all suppliers and expenses with supporting documentation
· Maintaining the purchase order log, raising of purchase orders from approval requests
· Communicating with suppliers regarding of invoice queries
· Setting up of new supplier accounts and maintaining existing account details
· Liaising with the Trustees regarding the payments, and agreeing a quarterly payment rota
· Monitoring the monthly progress for all Grants, including reconciliations and preparation of the monthly payments
· Assisting the Head of Finance with the preparation of the monthly management accounts, to include balance sheet reconciliations and journals and other related ad hoc tasks
We are a virtual organisation, and all work from our respective homes, however we meet up weekly on Teams, and meet up at least twice a year (in person) for our team events.
What skills we are looking for in a candidate:
· AAT qualified
· Proven experience as a Purchase Ledger Clerk or similar role
· High attention to detail and ability to work within strict deadlines
· High degree of accuracy and strong numeracy skills
· Excellent time management skills and self-motivated
· Demonstrate ability to manage several tasks at once
· Proactive communication and team-working skills
· Experience of using finance systems on a day to day basis (Xero or similar)
· Experience with all Microsoft applications and databases
What can we offer you:
· Excellent salary package
· Working from home with occasional need to travel to team meetings or other events
· Medical cover
· Life insurance
· Pension scheme
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We have an exciting opportunity for a Community Development Officer to join our team covering Essex. Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About you
Desirably you will have some experience of working with vulnerable people, providing welfare, supporting, or caring for adults or young people who have support needs.
Additionally you may have experience of representing an organisation in the community.
You should have creative approach to problem-solving and finding solutions to issues that arise. It is essential you can build strong relationships and work effectively with a broad range of people.
How will you make a difference?
You will be responsible delivering a community focused project offering support to individuals and groups across the region.
You will facilitate engagement and collaboration and implement initiatives that foster sustainable development and improve the overall quality of life in the community.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.
Benefits:
· 28 days annual leave plus bank holidays
· 5% employer pension & 3% employee contribution
· Salary sacrifice pension scheme
· Separate Life Assurance Cover
· Staff discount scheme including retail discounts, entertainment, holidays etc
· Discounted Gym Membership; Employee Assistance programme
· Supportive working environment fostering a good work/life balance
· Support with continuous professional development
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact Human Resources for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications: 5pm on 2nd December 2024
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Closing date: 9th December
Interviews: 18th December
Strategic evidence is our in-house experts in dementia data, economics, care and clinical research evidence. If you are passionate about using evidence for good – this role is for you!
We are accountable and responsible for gathering, analysing, contributing, and mobilising evidence and insight to strengthen the case for dementia across the UK - bringing this to bear to our people in Alzheimer’s Society and the dementia system locally and nationally.
We are evidence and data-driven, factual, and solution-focused. Our strategic evidence base will ensure that Society’s decisions and interpretation of dementia and the system are based on the highest quality of dementia evidence and will:
- Demonstrate the scale of dementia in the UK.
- Demonstrate the impact of dementia on the system and those affected by the disease.
- Underpin the response of Alzheimer’s Society and the wider system to the big challenges dementia poses.
As our Strategic Evidence Assistant, you will support the Strategic Evidence team in gathering, analysing, contributing, and mobilising evidence, data, and insight to help build and curate a strategic evidence base that is built on the most recent and best available dementia evidence. You will also be part of an even larger Evidence, Policy and Influencing function, which is laser-focused on ending the devastation of dementia through changing policy. Integration and teamwork are everything in this role – with colleagues internally and with the system externally.
You will:
- Contribute to the delivery and monitoring of evidence projects that help to build our strategic evidence base, including reviewing and gathering different types of evidence to help us understand the scale and impact of dementia across the UK.
- Be pivotal in making strategic evidence for everyone’s business – to our people and the external dementia system. You will be solution-focused, supporting and monitoring processes and activities to mobilise and deploy our strategic evidence.
- Use your understanding of our strategic evidence base to support the preparation of briefings, reports, and other creative assets.
- Support integrated working across the Evidence, Policy and Influencing department, working alongside Policy, and Influencing assistants, with a particular focus on facilitating events, monitoring, internal and external communications and database management.
Alzheimer's Society was named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a wonderful achievement and we're incredibly proud, as this is a fantastic testament to all the people who make up Alzheimer’s Society.
About you
You will be excited to learn and develop your knowledge of evidence used in the third sector, connecting with people internally and externally to understand areas of work. There will be various learning and development opportunities to support you in your development and help grow to realise your potential and shape a career with Alzheimer’s Society.
- You are passionate about making a difference for people affected by dementia and understand the vital role credible and robust evidence can play in making this happen.
- You can search for and understand academic literature, grey literature, data, and insight.
- Able to present complex information in accessible and understandable ways.
- Able to create and manage database information for different purposes.
- Experienced in organising internal and external engagement events.
- Curious and constantly questioning the status quo.
- Flexible, creative, and committed to continuous improvement
- Appreciate the complexities that come with working in a large and fast-moving organisation and are eager and able to work at pace in a complex environment, prioritising tasks and managing your time effectively to get the job done.
About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.
There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.
At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
Janus Solutions has a proven record of User Invlovement and Co-Prodcution within the substance use filed. We are recuiting now for a co-ordinator working alondisde substance use servcies in Tower Hamlets.
Janus Solutions is looking to recurit an Involvement and Co-Production Coordinator working to support people using substance misue in Tower Hamlets. Are you passionate about servcies and working with diverse communties? Do you have the skills to support those with lived experices to use their voice to improve servces?
The successful candidate will work alongside people in Tower Hamelets to Co-Produce projects to support outcomes for poeple within the substacne use servces and community to achive their goals.
You will be resposible for managing a team of volunteers withlived experiences to inspire and champion recovery in Tower Hamlets. You will get the opportunity to work with leaders to faciliate change and consult on treatment.
Closing date will be 03/12/2024 at 5pm.
The client requests no contact from agencies or media sales.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.
We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways:
- Growing and transforming our direct care and support
- Delivering more practical information and support
- Leading in shaping the end-of-life experience
Your role in our mission…..
This role is a fantastic opportunity for someone looking to kickstart and develop their charity events career, joining a busy National Events Team.
Our Events Assistant will play a key role in delivering impactful fundraising projects for Marie Curie. You'll support a variety of activities, from initial planning to event-day execution. You'll provide administrative and event delivery support across our challenge events and supporter led portfolio, ensuring our supporters have an outstanding experience.
This role offers hands-on fundraising experience and the opportunity to be the welcoming first point of contact for many of our supporters. Help us make a real difference while developing your skills in a collaborative and rewarding environment!
Key Responsibilities:
- Provide administrative support for product planning, delivery, and team operations.
- Assist with participant communication processes, including enquiries, registrations, and thanking supporters.
- Collaborate with Product Officers and Leads to ensure efficient procedures.
- Attend and support meetings, events, and promotional activities.
- Help develop marketing materials to recruit supporters.
- Monitor and report on fundraising activity on various topics including social media and email results.
- Support the team to manage expenditure, process invoices, and track budgets.
- Thank supporters via social media and other channels.
- Maintain and update supporter data on the database.
- Conduct competitor research and respond promptly to queries.
- Serve as a first point of contact for supporters, handling written and verbal communications.
- Complete general administrative tasks as needed.
- Manage the events team kit ahead of event days.
- Attend fundraising events in person - this role will require some work outside of normal office hours (weekends) where fundraising events necessitate.
Skills:
- Strong interpersonal skills for building relationships with diverse stakeholders.
- Proactive and able to work independently.
- Highly organized with excellent multitasking and administrative abilities.
- Detail-oriented with a high level of accuracy.
- Confident, resilient, and calm under pressure with a positive "can-do" attitude.
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office and experienced in accurate database management.
Please see the full job description here
Application Process
As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
Close date for applications: 1st December 2024
Salary: £ 20,821 - £ 22,088
Contract: Full time, Permanent role
Based: Homebased Travel to London Office on Monthly basis
Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services.
We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Deaf Unity is a deaf-led charity empowering deaf people. We have an exciting opportunity for a proactive, passionate and highly-organised individual tomanage the administration of our busy BSL training and services, and in implementing strategies to promote these services to new businesses and individuals to grow this area of our charity at this exciting stage of our development.
In return you will have the opportunity to work with a dedicated team within a growing and unique charity. Income generated from training and courses goes back into the charity to fund our work with deaf school leavers, deaf job seekers and workers and out in the community. This means the work you do will make a positive contribution to and directly impact the lives of deaf people.
Job Summary
The Training and Services Manager is responsible for the comprehensive administration, management and promotion of Deaf Unity’s British Sign Language (BSL) training, interpreting services, Deaf Awareness, and other related training courses. This role includes managing course logistics and the freelance team delivering training, monitoring email communications, promoting services, liaising with students, clients and teachers, maintaining the CRM system, handling invoicing, capturing feedback, and managing evaluations. The ideal candidate will be organised, communicative, and committed to providing exceptional service to our clients and students while meeting sales targets.
Location: London – initially fully remote with some ad hoc site visits. Potential for future hybrid role.
Reports to: CEO
Line management responsibilities: freelance BSL teachers and trainers, and freelance communication support team
Job Type: 35 hours per week, salary £30k-£35k
Key Responsibilities
1. Service Management and Administration:
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Oversee the administration of all services such as BSL courses, interpreting services, Deaf Awareness, and other related training courses.
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Schedule and coordinate external training sessions and courses, ensuring all logistical details are managed effectively.
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Monitor and respond to emails in designated inboxes related to training and services.
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Manage freelance trainers and teachers to ensure the smooth delivery of all courses.
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Manage freelance interpreters and CSWs to ensure the smooth delivery of communication support services.
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Ensure compliance with Deaf Unity’s policies and procedures (e.g. finance, safeguarding, health and safety, EDI) in every aspect of service delivery
2. Promotion of Courses and Services:
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Develop and implement strategies to promote training, courses and interpreting services to potential clients and students.
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Conduct outreach and build relationships with organisations, businesses, and individuals to increase course enrolment, and training opportunities.
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Utilise various marketing channels, including social media, email campaigns, and partnerships, to promote courses.
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Meet or exceed sales targets for course enrolments and sales of training programmes.
3. Client, Student, and Teacher Support:
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Act as the primary point of contact for students, clients, and teachers, providing exceptional customer service and support.
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Assist with course registration, answer queries, and provide detailed information about training programs.
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Maintain strong relationships with existing clients, students, and teachers, ensuring their needs are met and expectations exceeded.
4. CRM and Invoicing:
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Keep the Customer Relationship Management (CRM) system up to date with accurate and relevant information.
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Generate and manage invoices for BSL and training courses.
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Track payments and follow up on outstanding invoices to ensure timely payment.
5. Feedback and Evaluation:
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Capture feedback from students, clients, and teachers through surveys, or other appropriate methods.
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Analyse feedback to identify areas for improvement and implement changes to enhance course quality and delivery.
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Prepare and present evaluation reports to senior management, highlighting key findings and recommendations.
Qualifications and Skills
Essential
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Strong organisational and multitasking skills with a keen attention to detail.
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Experience of managing staff/a small team
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Excellent written and verbal communication and interpersonal skills.
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Ability to work independently and as part of a team.
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Proven track record of meeting sales targets and promoting services.
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If no existing BSL skills, an interest and commitment to learning BSL is required (free training provided).
Desirable
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Knowledge of BSL (ideally Level 2/3 or above – ongoing BSL training provided for free up to and including Level 3).
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Proficiency in using CRM systems and other administrative software.
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Experience in business outreach and building business relationships and partnerships.
Personal Attributes
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Proactive and resourceful with a problem-solving mindset.
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Passionate about education, training, and supporting the Deaf community.
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Committed to continuous improvement and excellence in service delivery.
Application Process
To apply for the position of Training and Services Manager, please submit your CV and a cover letter detailing your relevant experience, how it matches the criteria and why you are interested in this role by 23:59 Sunday 1st December.
Deaf Unity is a charity that values diversity, equity, and inclusion as essential to our mission. We actively encourage applications from Deaf candidates, and make a commitment to interview all Deaf applicants who apply and who match the essential criteria for the role. If you would like to be considered under this commitment, please let us know in your application.
The client requests no contact from agencies or media sales.
About A4ID
Advocates for International Development (A4ID) is a charity with a vision to see the law and lawyers play their full part in the global eradication of poverty and advancement of the UN Sustainable Development Goals (SDGs). A4ID seeks to be an authoritative voice of the legal community, to inspire and enable lawyers to join the global fight against poverty, and to ensure that legal support is available for those engaged in that fight. A4ID is currently working hard to make its vision and mission a reality through its innovative pro bono broker service and bespoke pro bono projects; its respected education and training programmes, its acclaimed thought leadership and policy work; its Rule of Law Expertise UK Programme; and its international project work.
About the role
The role of the Project Officer - Legal Services (POLS) is to support the PBLS team’s mission to advance the UN SDGs by brokering pro bono legal assistance from legal experts in support of international NGOs globally. The POLS will do this by coordinating the internal processes for project sourcing, scoping and allocating, and utilising legal expertise within these processes and when providing external training and communications.
A key focus of this role is to source and scope out the weekly pro bono projects and forms. The POLS will also engage law firms and other legal stakeholders, conduct due diligence, allocate projects, maintain project records, gather feedback, prepare internal reports and external communications and undertake other administrative tasks as necessary (e.g. updating software and implementing process changes). Other key responsibilities include assisting the PBLM with any bespoke projects, assisting with training events for Development Partners on relevant legal topics, and engaging key Legal or Development Partners on any specific areas of legal interest or need.
To apply
Interested candidates are requested to send a CV and Cover Letter. The Cover Letter must include why you are interested in this job and how you match the person's specification. We encourage you to draw on specific examples from your professional life in the Cover Letter.
Closing date: 30 November 2024.
Work permit: Required to have the right to work in the UK.
About A4ID
Advocates for International Development (A4ID) is a charity with a vision to see the law and lawyers play their full part in the global eradication of poverty and advancement of the UN Sustainable Development Goals (SDGs). A4ID seeks to be an authoritative voice of the legal community, to inspire and enable lawyers to join the global fight against poverty, and to ensure that legal support is available for those engaged in that fight. A4ID is currently working hard to make its vision and mission a reality through its innovative pro bono broker service and bespoke pro bono projects; its respected education and training programmes, its acclaimed thought leadership and policy work; its Rule of Law Expertise UK Programme; and its international project work.
About the role
The role of the Project Officer - International Development (POID) is to support the PBLS team’s mission to advance the UN SDGs by brokering pro bono legal assistance from legal experts in support of international NGOs. The POID will do this by engaging PBLS’s existing network of international NGOs, expanding this network by connecting with new international NGOs, and providing international development expertise to support and enhance the services and products within PBLS.
The POID will engage CSOs/NGOs globally to build partnerships and identify needs for pro bono legal assistance. This role will also support PBLS objective in brokering international pro bono legal opportunities to fulfil these needs, by connecting legal experts/expertise with CSOs/NGOs, including the weekly circulation of pro bono projects to legal partners or long-term and more complex strategic projects. The POID will conduct due diligence, allocate projects to appropriate legal partners, maintain related records and gather relevant feedback on a periodic basis. The POID will provide support on internal reporting, and will also draft external communications. The POID will also be responsible for other internal administrative tasks as necessary (e.g. updating software and implementing process changes). Other key responsibilities will include: supporting the PBLM with any bespoke projects; assisting with training events for Development or Legal Partners on relevant International Development topics, and engaging with key Legal or Development Partners any on specific areas of legal interest or need. This role will work with other teams as and when needed.
To apply
Interested candidates are requested to send a CV and Cover Letter. The Cover Letter must include why you are interested in this job and how you match the person's specification. We encourage you to draw on specific examples from your professional life in the Cover Letter.
Closing date: 30 November 2024.
Work permit: Required to have the right to work in the UK.
We are recruiting for Supporter Care Manager to join our Fundraising team; the scope on this job involves….
Job Title: Supporter Care Manager
Location: Homeworking (with a requirement to work from our head office in Vauxhaul, London on some occasions)
Salary: £42,444 per annum
Contract type: Full-time. Permanent
Hours: 37.5
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
This is an opportunity to join Refuge as a Supporter Care Manager, with responsibility for the strategic development, management, and delivery of the Supporter Care function across the Fundraising, Comms and Policy Directorate.
Closing date: 9am on 5 December 2024
Interview date: 11 December 2024
Benefits
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.