Administrator Jobs in Farringdon, Greater London

Trusts Fundraiser

Hours: 35 hours a week. Flexible working considered.

Salary: £40,553 - £44,822

Contract: Permanent

Location: London (with hybrid working options)

More than one in four children is growing up in poverty in the UK. It doesn’t have to be this way. If you have a track record in trusts fundraising and believe in tackling social and economic injustice, then you could play an important role in helping Child Poverty Action Group deliver on its mission.

CPAG’s grant income from trusts, foundations, and some statutory income has grown significantly to nearly £2 million annually. The Trusts Fundraiser will work with the Head of Fundraising to expand the pipeline, raise restricted and unrestricted grant income, and build relations with funders.

You will have outstanding communication skills, a highly organised approach to work, strong self-motivation and enjoy working in a small team.

We understand that many people, especially people who identify as women, people from ethnic minority backgrounds or from other underrepresented groups, only apply for jobs when they believe they match all the criteria. If you don’t meet all the criteria in the person specification and want to play a role in helping to tackle UK child poverty, please consider applying.

We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.

For more information about this post and to apply download the Trusts Fundraiser job pack and application form.

If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us at the email address listed in the application pack.

Closing date for applications: 9am, Monday 18th November 2024

Interviews will be held in London on: Monday 25th and Wednesday 27th November 2024

We are seeking a part-time Head of Finance to join our Operational Leadership Team (OLT) for three days a week.

You will have a compassionate heart and be deeply motivated by your evangelical Christian faith, with a passion to serve your persecuted family in Christ.

You will work closely with the Chief Operating Officer (COO) to identify the level of internal and external resource that is required to develop a hybrid delivery model to operate financial management in the most effective and efficient way possible.

Your proven track record and experience of operational financial management will ensure the accurate delivery of this, as well as oversight of the day-to-day financial operations. Your clear communication skills and accounting qualifications, knowledge and experience will enable you to convey financial information in a practical and insightful way to a number of different audiences that have varying levels of financial understanding.

If you believe God may be calling you to fulfil this important new role and you understand the importance of excellence in the stewardship of our precious resources, then please apply for this part-time position which is based at our office in Orpington, Kent, with some agreed flexibility to work from home.

Applicants must be committed to Release International’s evangelical Christian beliefs (occupational requirement).

Head of Fundraising

Hours: 35 hours a week. Flexible working considered.

Salary: £48,980 – £54,136

Contract: Permanent

Location: London (with hybrid working options)

More than one in four children are growing up in poverty in the UK. It doesn’t have to be this way. The new UK government has announced its plans to develop a strategy to tackle child poverty, something that Child Poverty Action Group has led the way in calling for. 

This is an exciting opportunity for an experienced fundraising professional to play a pivotal role in delivering change for the 4.3 million children growing up in poverty. You will have a demonstrable track record in securing six figure and multi annual grants primarily from trusts, foundations and/or the National Lottery.

You will have the ability to work confidently as a creative and analytical problem solver, and a hands-on fundraiser. CPAG’s fundraised income has grown significantly, and the team raises nearly £3 million annually.

You will be responsible for managing all aspects of fundraising income generation, and leading and supporting a small fundraising team. You will be able to build and nurture relationships with funders, donors and other stakeholders, and have excellent communication skills.

We understand that many people, especially people who identify as women, people from ethnic minority backgrounds or from other underrepresented groups, only apply for jobs when they believe they match all the criteria. If you don’t meet all the criteria in the person specification and want to play a key role in helping to tackle UK child poverty, please consider applying.

We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.

For more information about this post and to apply download the Head of Fundraising job pack and application form.

If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us at the email address listed in the application pack.

Closing date for applications: 9am, Monday 18th November 2024

Interviews will be held in London on: Monday 25th and Wednesday 27th November 2024

Senior Corporate Partnerships Officer

Salary:  £29,217 per annum

Hours:  37.5 hours per week, 1-year fixed term contract

Location:  Gravesend DA11 7HQ / Swanscombe DA10 0AB and occasionally work from home

ellenor is a charity and a specialist palliative care provider for adults and children in Dartford, Gravesham and Swanley, and for children across the London Borough of Bexley.  The Organisation has In-patient, Community, Wellbeing and therapeutic services at Northfleet.

We are looking for a Senior Corporate Partnerships Officer to help us grow sustainable income from businesses and build strong, purposeful partnerships. In this role, you’ll focus on securing new business and sponsorships, maintaining excellent relationships with existing partners, and finding opportunities for growth. You’ll also assist in managing the corporate budget with the support of the Corporate Partnerships Manager.

If you’re looking for a rewarding role where you’ll make a real difference in providing care and support when it's needed most, we’d love to hear from you!

Essential Requirements:

· Educated to GCSE level or equivalent professional experience.

· Proven success in securing new corporate business.

· Skilled in researching leads, managing pipelines, and account management.

· Experience in event, project, and campaign management.

· Track record of exceeding income targets.

· Ability to create and present proposals confidently.

· Excellent verbal, written, organisational, and time management skills.

· Strong relationship management and customer service.

· Confident in using CRM databases and proficient in Word, Excel, PowerPoint, and Outlook.

· Access to own vehicle with valid driving license and business insurance.

How to apply:

By application form, either online or downloadable from our website or by submitting a CV and cover letter, CVs without a cover letter will not be considered.

This post is subject to Standard DBS clearance.

Closing date: 8 November 2024

Applications will be reviewed on an ongoing basis. Therefore, if you are interested, kindly submit your application at your earliest convenience as the vacancy may close prior to the closing date.

At ellenor, we are committed to acknowledging and celebrating our differences, fostering an inclusive environment for all. Join us in building an outstanding and diverse team dedicated to supporting our patients and their families during one of life's most challenging times.

JOB TITLE:                     Fundraising Retention Lead 

SALARY:                  £30,000 pa - £40,000 pa (FTE)  depending on skills and experience, (working 2 days per week with

                                    Wednesday as a working day, pro rata salary £12,000 pa - £16,000 pa)            

LONDON:                      Home Working/London Office                          

HOURS OF WORK:      Part-time 14 hours per week

REPORTING TO:          Head of Fundraising

Are you passionate about nurturing lasting relationships with supporters? Join Premier as the Fundraising Retention Lead!

Premier, Europe’s leading Christian Media organisation, is at an exciting juncture in our journey. In this pivotal role, you'll be responsible for spearheading strategies that not only retain but deeply engage our donors. Through heartfelt communication and impactful storytelling, you'll communicate the significant difference our donors' support makes, ensuring they feel deeply connected and valued by Premier. Your efforts will directly contribute to sustaining and advancing Premier’s mission, to help people encounter God through media. 

Role Overview

• Lead and implement Premier’s comprehensive donor retention strategy, crafting communication that supports long-term donor engagement.

• Ensure all first-time donors receive immediate, heartfelt acknowledgment, fostering a strong initial connection.

• Plan the reactivation journey for lapsed Direct Debit donors, analysing and enhancing the conversion rate of such campaigns.

• Create bespoke communication plans through personalized updates, including exclusive insights and messages from the CEO.

• Oversee fundraising content for Premier’s quarterly supporter publication and liaise with external agencies to produce impactful donor retention materials.

• Utilise retention metrics to refine strategies and recommendations for Premier’s broader fundraising efforts.

Why Join Premier?

• We offer competitive salary

• Hybrid work

• Additional leave on your birthday

• Extra annual leave in addition to statutory

• Competitive sickness absence pay scheme

• Life Assurance scheme

• Employee Assistance with online GP scheme 

• Working from home equipment allowance

• Eye care scheme 

• Enhanced Maternity and Paternity leave pay 

In addition to competitive pay and benefits, Premier offers:

• Great place to work, with people that support, encourage and look out for one another. You will love coming into work, both in person and virtually.

• Mission-driven work where you make a tangible impact by contributing to a mission that reaches millions worldwide.

• Dynamic team culture with supportive, creative, and passionate team that values innovation and collaboration.

Please note that the nature and/or context of the role mean that an occupational requirement applies for the postholder to be Christian.

Ready to make a lasting Impact? Apply now!

The Young Roots Casework Service aims to improve the life chances of young refugees and asylum seekers and to support them to reach their potential by accessing their rights and entitlements

Ukie is the trade association that represents and supports the UK’s thriving video game and interactive entertainment industry. Our small team supports a membership of nearly 700 leading businesses, helping them as they create some of the world’s most exciting games.  Our membership includes cutting-edge companies working across the interactive entertainment industry from Sony PlayStation, Electronic Arts and Microsoft to Improbable, Space Ape and Jagex. 

With a changing political environment and new Government there are several significant issues for the sector to navigate including online safety, the use of AI, long term skills and training challenges, and how to maintain the sector as an engine of growth in the UKs creative industries. We are offering an exciting opportunity for an ambitious, bright and determined policy and public affairs professional to join our team and shape how we engage Government and other external stakeholders on behalf of our members.

Increasingly we are working beyond the games and interactive entertainment industry, working on a cross sectoral basis with partners in the creative and tech industries. We also work with other relevant trade associations on an international level to share best practice and ensure we are able to react to and shape policy on a global basis.

About you
This role his is an ideal role for an ambitious, self-motivated individual who thrives in a small but dedicated team environment and who wants to develop their knowledge of policy making, engagement and campaigns at a trade body with a national profile.

Ideally you will bring:

• The ability to work accurately with a good eye for detail
• The ability to manage and meet deadlines and competing priorities
• The ability to work with a range of internal and external stakeholders with varied priorities
• A willingness to learn and develop specialist policy knowledge and how it affects the video games sector
• Excellent writing skills and the ability to condense complex policy areas into understandable briefings for stakeholders
• Good political acumen and the ability to spot trends and opportunities for engagement for Ukie and its members

What you’ll be doing

• The post holder will help advance Ukie’s policy work on aspects of UK and international policy impacting the games and interactive entertainment industry through:
• Monitoring policy changes and providing in-depth policy analysis, research, and reports for internal stakeholders.
• Relationship building and engagement with Ukie members and wider sector stakeholders, including attendance at internal and external stakeholder meetings and coalition industry groups.
• Support the Senior Policy Manager in research for Ukie’s external consultation responses, co-ordinating with members and facilitating internal forums for discussions on particular issues.
• Support in organising events and engagement with policy makers within Whitehall, Westminster, the Devolved Governments and with regional, combined and local authorities as well as with our global partners in the EU, US and further afield. 
• Assisting the policy and research teams with major public affairs projects and campaigns according to the UKIEs internal strategy and drawing on Ukie’s internal data and external partners where appropriate.
• Supporting and promoting Ukie at external political meetings, including our bi-annual Westminster Games Week.
• Support in raising the profile of Ukie and its significant policy priorities through external communications in partnership with the Ukie campaigns team, and through public scrutiny such as the use of written parliamentary questions.
• Acting as the lead point of contact for the APPG on Video Games and Esports to which Ukie acts as the secretariat and taking responsibility for liaising with its members.
• Lead on external policy communications such as the Ukie Policy Byte, the bi-weekly political newsletter, with support from Senior Policy Manager and Head of Policy where necessary.
• Be responsible for the team administration of internal stakeholder meetings, including sending out invites, taking minutes and preparing relevant material as well as maintaining up to date email lists of all stakeholders.

Relationship Management

• Develop and maintain relationships with games industry member businesses and a wide range of external bodies; including partner organisations, government officials and other trade bodies.
• Support the Senior Policy Manager and Head of Policy in the management of Ukie’s internal stakeholder groups – including Ukie’s policy group and its various working sub groups.
• Maintain stakeholder engagement trackers and act as a point of contact for external engagement with Parliamentarians, regional politicians and their offices.
• Support the Head of Policy and Chief Executive in any external engagements.
• Support the policy team and wider Senior Management team with other reasonable tasks as required

 Qualifications and experience required for this role 

Qualified by experience. You don’t need to hold a degree to apply for this role, but experience of working in a policy facing role, public affairs agency or regulatory environment would be advantageous. On-the-job training will be provided via Ukie or external providers where appropriate.

Hours of Work 

• Monday to Friday – 9.00am to 5.30pm
• Expectation that some evening and weekend work may be required to attend or run Ukie events as the business requires. 

This role profile is not exhaustive; working as part of a small and dynamic team, there will be an opportunity to tailor the role to your interests and ambitions in agreement with the Senior Policy and Public Affairs Manager and Head of Policy and Public Affairs.

There is also the expectation that you will be flexible to help the wider organisation and its other teams in accordance with its strategic priorities where necessary, as directed by the Head of Policy or Chief Executive where appropriate.

At Young Lewisham Project (YLP) we are passionate about food and our kitchen is one of our fundamental focal points which helps to foster connectivity, consistency and cohesion at the Project, as well as amazing breakfast and lunches.

• You will quickly become the go to person with the answers and you will be a role model when it comes to what a great service would look like.
• You will ensure that the ordering, preparation, cooking and delivery of our enticing dishes runs smoothly and the kitchen remains in top condition, tidy and compliant with Food Hygiene Standards.
• You will help to create a menu with the help of our young people to ensure that vibrant, colourful and nutritious meals are provided to perfection.
• When you join us, we want you to bring your strong communication skills, strong teamwork ethos and your positive can-do attitude with you!
• You will also be flexible, positive and creative with a child centred approach. 
• You will be expected to work both independently, on your own initiative and as part of a team supported by and offering support to your colleagues. The post holder will be expected to contribute to staff meetings and supervision with their line manager.
• You will also be expected to attend relevant training.
• The role provides good opportunities for development and progression for the right talent.
• YLP is committed to safeguarding and promoting the welfare of young people. Consequently, this post will require prospective applicants to undergo screening appropriate to the post, including checks with past employers and an Enhanced DBS check.
• YLP embeds a strong Safety culture in everything we do. There will be company policies and procedures to follow alongside our Health & Safety practices so it is essential that you will champion this.
• YLP reserves the right to close this advert early if we are in receipt of a high number of applications.

Skills required

• Knowledge of regulations and working within the relevant Food Standards framework
• At least two year’s experience of working with young people in an education or youth and community setting
• Experience in compliance, quality assurance, monitoring and evaluating the service
• Excellent written and communication skills at all levels
• Safeguarding knowledge
• Computer literate
• Good Food and Hygiene Standards
• Organised, methodical with sound decision making ability
• Experience of catering and supervising catering team members
• Exceptional standards in all aspects of food service
• Proven track record in a catering establishment
• Proven track record of continually improving standards
• A positive outgoing disposition and real 'can-do' approach

Main duties and responsibilities:

• To prepare, cook and serve nutritional balanced food with the young people and staff
• To control portions and food cost management.
• Organise and supervise the food service.
• Allocate duties and responsibilities to the rest of the team and provide general supervision/oversight with the young people helping in the kitchen.
• Ordering weekly food stock on line; establishing and maintaining an appropriate stock control methodology.
• Ensure all supplies of food, equipment and cleaning materials are of the right standard.
• To produce menus and food plans with the young people and staff in accordance with guidelines on nutrition and healthy eating.
• Oversee administration of Cooking Open College Network Level 1 and 2 with support
• Cleaning the kitchen, overseeing and maintaining kitchen cleaning schedules
• Compliance and Health and Safety and Food Safety regulation.
• Monitor the performance of young people assisting in the kitchen and reporting any issues to the Operations Manager or line manager.
• Ensure health, hygiene, and cleaning protocols are carried out in accordance with statutory regulations.
• Assist in the control of costs by monitoring and controlling supplies within the budget and by following through with the recommended menus.
• To liaise, as required, with the Operations Manager, Managing Director and others concerned with the running of the services.  To attend and contribute to supervision and attend staff meetings
• Ability to maintain confidentiality
• To complete ad-hoc tasks as required

Other general tasks and duties:

• Undertaking such other duties, training and/or hours of work as maybe reasonably required and which are consistent with the general level of responsibility of this role.
• Maintaining personal and professional development in order to meet the changing demands of the job by participation in appropriate training activities aimed at encouraging and supporting staff in their development and training.

Notes:

• The duties listed in this job description are not exhaustive.  The service provider reserves the right to alter the job description after consultation to reflect changes to the job or services provided, without altering the general character or level of responsibility.
• The duties and responsibilities in the job description must be carried out in a manner which promotes dignity and due respect for all staff, young people and other stake holders and consistent with the Equality, Inclusion and Diversity Policy of the Project.

Are you passionate about storytelling, marketing, and communications? Ready to use your skills for an important cause that supports the integration of refugees and migrants in the UK? This is an exciting opportunity to become involved with a unique initiative that celebrates food, culture, and the rich stories of humanity. With chefs representing 44 cuisines from around the world, you’ll have the chance to explore exciting new foods and collaborate with our wonderful HQ team and chef community.

About Us

Migrateful is an award-winning UK charity with a mission to support refugees and migrants on their journey to integration and independence by enabling them to teach cookery classes to the public. Since 2017, we have supported 110 Migrateful chefs in teaching over 4,500 classes to more than 52,500 participants. Through our communications, we aim not only to sell our cookery classes but also to contribute to positive narratives about migration in the UK and raise awareness about the experiences of refugees and asylum seekers.

About the Role

You’ll assist the Marketing & Sales Manager in executing dynamic, multi-channel campaigns and delivering engaging content across digital, print, and social media platforms. From capturing in-class media to crafting captivating copy, nurturing our online community, measuring campaign performance, and more, you’ll play a hands-on role in raising awareness of Migrateful’s mission and driving class and voucher sales. This role is perfect for someone creative, organised, and eager to grow their marketing skills in a collaborative, cause-driven team.

RESPONSIBILITIES

Marketing Campaigns 

• Supporting the Marketing & Sales Manager with planning, developing, and delivering marketing campaigns across digital, print, and other channels.

• Measuring and reporting on the performance of marketing campaigns.

• Staying up to date with marketing trends through training and industry events.

• Supporting volunteer and staff recruitment by promoting the organisation's mission, culture, and opportunities through strategic partnerships and targeted campaigns.

• Scheduling, posting, and monitoring digital content, including managing the online community.

• Writing engaging copy for various mediums, including social media posts, email campaigns, and website content. Coordinating blog content with input from chefs, the Migrateful community, and other contributors.

• Managing campaign communications (e.g., Lift the Ban) with input from the Marketing & Sales Manager and Co-CEO as needed on social media, newsletters, and website elements.

Design, Media and Website 

• Supporting the Marketing & Sales Manager with the creation of print and digital design assets.

• Assisting with the creation of in-class photo and video content, including capturing and editing.

• Day-to-day website maintenance.

Public Relations and Outreach

• Identifying and managing PR and other awareness-raising opportunities.

• Ensuring the safeguarding of our chefs when liaising with external media.

• Coordinating influencer partnership opportunities.

• Collaborating with the Marketing & Sales Manager and the Sales & Operations Manager to increase corporate cookery class sales through outreach tactics such as cold-calling, emailing, and networking at in-person events.

Other

• Carrying out administrative tasks and ad hoc duties that support the work of the marketing and sales team.

SKILLS AND EXPERIENCE

• Experience planning, executing and monitoring digital marketing campaigns

• Strong written skills with the ability to modify content depending on the platform 

• An understanding of key social media platforms and social media scheduling and reporting tools

• A creative flair and confidence in suggesting new content ideas – with an understanding of how these feed into our strategic goals and how these might differ depending on the platform

• An interest in and willingness to stay up to date with social media trends

• Experience creating content for socials – including an ability to create video content using a smartphone and capture photographic content

• Experience gathering and reporting on multi-channel analytics

• An understanding of Mailchimp, Canva, a CRM and WordPress – or equivalent marketing tools

• An eye for design – an ability to work from brand guidelines and how to modify content depending on the medium 

• An interest in staying informed about current affairs, particularly issues affecting refugees and migrants in the UK, is desirable but not essential

PERSON SPECIFICATION:

• Strong attention to detail.

• Excellent communication skills, both written and verbal.

• Enthusiastic, with a can-do attitude, willing to take initiative and support the team to meet marketing goals.

• Flexible, open-minded, and eager to learn.

• Strong organisational and time-management skills, with the ability to manage your own schedule as needed (with guidance from the Marketing & Sales Manager).

• We welcome people with lived experience of the UK immigration system 

This is a hybrid role that requires you to work from our HQ office in Farringdon, London three days a week. Please note that you may be required to attend classes or other events outside your usual working hours. In these instances, you will be given advance notice and can claim time back in lieu (TOIL) during the week.

We are recruiting a General Advice Officer to support with the delivery of advice and welfare support to guests who access Sufra’s Food Bank, Community Kitchen and the Community Wellbeing Project. The General Advice Officer will support our guests on a range of areas including benefits, immigration, housing, wellbeing, money management and access to training and employment services. The post-holder will provide high quality welfare advice and guidance through weekly one-to-one advice sessions, undertake case work, work with partners to facilitate referrals, and provide support to advice volunteers.

The successful candidate must have at least two years’ experience delivering effective advice in a similar capacity, demonstrate empathy, an understanding of the issues facing vulnerable people, and have in-depth and up-to-date knowledge of welfare benefits with a strong focus on achieving tangible outcomes for our guests.

We understand that working in the charity sector can be both deeply rewarding and demanding, we provide comprehensive training and support so our team can expand their skills and take on new challenges. We are looking for an General Advice Officer who is passionate, reflective and ambitious about bringing about positive change for our guests. The right candidate should be empathetic and patient, skilled at problem-solving, highly organised and diligent.

This is more than just a job; it’s an opportunity to make a lasting difference in the lives of our guests. We encourage applications from individuals of all backgrounds and life experiences, as we believe this diversity makes us better able to serve the diverse communities of Brent.

We are looking for an exceptionally committed individual who is willing to go the extra mile. If you are dedicated to bringing about positive change for some of the most marginalised communities in Brent through advice, we would love to hear from you!

Global Dialogue is an international philanthropy support organisation partnering with funders to advance rights, equity and diversity. Independent in status and global in reach, we provide funder networks, collaboratives and their partners with practical support and technical expertise to create lasting change.

We seek an experienced, hands-on and strategic Head of Finance to build and lead Global Dialogue’s finance function, ensuring efficient and compliant management of our finances, while helping to shape robust and effective systems and processes to ensure our work is delivered to the highest standards of good practice in the charity sector.

Hours: This role is full-time (35 hours/week) although we’d be happy to discuss an appointment at 80% (28 hours/week). We are open to negotiating a working pattern that works for the successful candidate and for Global Dialogue.

Contract: Permanent

Location: Home Based

Salary: This role has been benchmarked at a UK salary of £67,000 (pro rata for a part-time position).

Global Dialogue offers a range of benefits including 25 days’ annual leave plus public holidays (pro rata), a flexible working policy, and personal development leave. We contribute 6% to our workplace pension (on qualifying earnings). 

Introducing Global Dialogue

We currently host seven large networks and collaborations, serving more than one hundred independent funders, including Ariadne, the network of European funders for social change and human rights; the Funders Initiative for Civil Society (FICS); the International Education Funders Group (IEFG); Migration Exchange; Philanthropy for Social Justice and Peace (PSJP) and Hamrah, an initiative to strengthen the resilience and increase the impact of a cohort of Afghan civil society organisations in exile. We’re proud to have incubated several influential, award-winning charities, including Each Other (formerly RightsInfo), IMIX and The Five Foundation.

Global Dialogue has just completed year one of an ambitious three-year strategy which includes aspirations to be a trusted partner in philanthropy support, with an organisational approach that is consistent with our mission – endeavouring to practice rights, equity and diversity in our operations as well as pursuing it through our programmes. We want to be more visibly active in pursuing our mission, elevating the work of the programmes we host, and taking and making opportunities to promote rights, equity and diversity in philanthropy more broadly.

Overview

To date, Global Dialogue’s finances has been overseen by an external accountancy firm. Over the last eighteen months, we have been working towards bringing our finance function in house. This role presents an exciting opportunity for an experienced accountant to take the reins and complete the development and roll out of our internal finance function.

The Head of Finance is a new role within the organisation that is both strategic and handson. In the first phase, the postholder will be required to roll up their sleeves and, with the support of Global Dialogue’s Finance Officer, get stuck into the detail of financial administration, including overseeing twice monthly pay runs, monthly and quarterly closes, and other day-to-day financial management tasks. Alongside this, the role will lead on bringing the finance function fully in house, eventually taking on full responsibility for the preparation of management and statutory accounts, cashflow and FX management, and budgeting and forecasting processes. This role will play a key coaching role for the Finance Officer, with a view to eventually delegating all bookkeeping tasks. The postholder will also be responsible for ensuring finance systems are innovative, robust and fit for purpose, and will be a business partner to our hosted programmes, providing advice on compliance and strategic matters.

Global Dialogue’s role as an international fiscal host means that we have a complex financial model, receive income from diverse streams and manage a high number of restricted funds. Our programmes lead cutting edge work, which means that our work is varied and fastpaced, requiring frequent innovation. Overall, this role provides an exciting opportunity to join a growing human rights organisation at a crucial juncture in our journey. 

Closing Date: Tuesday 5th November, Midnight

Salary: £25,400 pro-rata per annum (£31,750 FTE)

Hours: 30hrs a week

Location: Homebased

Are you a supremely organised and motivated individual who is looking to join an exciting organisation that’s truly making a difference to the lives of vulnerable young people across the UK?

The Jon Egging Trust (JET) is seeking to find an exceptional Operations Manager to help us deliver our next exciting phase of growth. Reporting to the Director of Operations and Finance, the successful candidate will be instrumental in implementing our people and culture ambitions, continuing to enhance our ways of working and infrastructure to ensure JET remains the best possible workplace for our talented team to keep changing young lives.

The role requires:

· A track record of operational management and driving efficiencies within a charity or medium sized organisation

· Competence in HR legalities and its administration, with a particular interest in shaping the foundations (processes, systems and practices) that create a fantastic employee experience.

· Experience of Learning & Development initiatives, with a willingness and innovative mindset to build a new approach from the ground up.

· Confidence managing information systems and databases, able to provide input on systems development and commissioning.

· A positive ‘everything is figure-out-able’, ‘let’s find a way’ attitude to solving challenges and seeking operational excellence.

· Exceptional people skills, able to interact and work proactively with internal teams, and comfortable liaising with board and committee members, as well as external parties.

· An understanding of and commitment to good practice around inclusion, diversity and equal opportunities.

You will be joining a fantastically motivated and committed team of home workers who are all passionate about improving the lives of young people through our specialist youth programmes. The successful candidate will be experienced and highly proficient at HR management, adept at process and systems maintenance and improvements, all wrapped up in a multi-tasking, problem-solving, super organised do-er!

We are looking for a person who is self-motivated, a brilliant team player and communicator, but also happy to work autonomously and independently as required. Please see the candidate information pack for detailed information on remit and responsibilities for the role. 

We welcome applicants whatever your stage in life, so if you are returning to the workforce after a period away, or even seeking a change of pace, please get in touch.  

About the Jon Egging Trust (JET)

At JET, we support vulnerable young people to get back on track and realise their potential; more than 30,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up. 

Our benefits package includes:

· Flexible working 

· Enhanced annual leave

· Homeworking allowance

· Occupational pension scheme

· Occupational sickness scheme

· Special paid leave provision

Child and adult at risk protection policy statement

The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment.

To apply

Please complete our online application form.

The closing date is 3rd November 2024 at 23.30 we encourage early submission of your application as we may close the process early.

Intention is to hold interviews on Wednesday 13 November 2024 in Bristol.

Questions?

Contact us via our website: Jon Egging Trust – Inspiration, Teamwork, Leadership, Employability

Please note: To become an employee at JET you must be able to produce evidence of your Right to Work in the UK.

Enquiries Officer

Full time, Fixed Term Contract – 9 months

£31,525 to £34,306 per annum plus pension, medical and dental insurance

25 days holiday (plus 3 additional days to be taken between Christmas and New Year)

4pm finish on Fridays

Central London location (Covent Garden) – hybrid working available after induction

REPORTS TO

Enquiries Team Leader

OVERVIEW

The Masonic Charitable Foundation is looking for an experienced adviser to join our frontline Advice, Support & Enquiries Team managing all enquiries via the advice line and electronic/mail channels. Each month we receive hundreds of phone calls and emails from people who need our help. The team’s Advisers are often the first point of contact with the MCF and play a key role in our grants process.

You will need excellent customer service skills, a high level of personal resilience, ability to quickly build a good rapport with callers and be a team player who is willing to support colleagues and prioritise the needs of the team. Previous experience in a comparable role is desirable.

Day to day responsibilities include answering calls and responding to emails from individuals and families for a range of support (including daily living costs, health and care and education), liaising with our Advice and Support Advisers and Visiting Volunteers, awarding grants for counselling and consultations and keeping the grants system up to date.

The team is based in our central London office on the edge of Covent Garden, with hybrid working available

Please note this job is subject to a basic DBS check.

MAIN DUTIES

· To answer calls and voicemails professionally and courteously, providing an excellent first impression of the charity

· To make an initial assessment of each enquiry to determine likely eligibility for support and to manage expectations appropriately

· To accurately record details of enquiries on the grants system

· To process small grants to enable applicants to access medical consultations and Mental Health Assessments

· To signpost applicants to other sources of advice as appropriate

· To work effectively as part of the team, collaborating and supporting colleagues

· To act as the first point of contact and to build and maintain excellent working relationships with our Provincial contacts

PERSON SPECIFICATION

Essential

· Previous experience of working/volunteering within the charity, advocacy or social sector, or a grant making organisation

· Excellent customer service skills

· Polite and calm telephone manner

· Ability to tailor communication to suit audience

· Ability to diffuse high-emotion calls

· Able to quickly establish rapport

· Strong written skills – ability to communicate in a clear and concise manner

· High levels of emotional intelligence and personal resilience, some callers will be distressed and their circumstances can be distressing

· Ability to work well under pressure

· Organisation and effectiveness

· Prioritisation

· Meeting deadlines

· Attention to detail

· Team working

· Ability and willingness to put the team first

· Supporting and collaborating with colleagues

· Build and maintain effective working relationships

· IT, particularly MS Office applications

Desirable

· Experience of working on an advice line, helpline, contact centre or similar

· Previous customer-facing role

· Working within an advisory role

· Experience of working alongside volunteers.

· Administration

HOW TO APPLY

Please submit both a CV and covering letter explaining why you are interested in the role and how you meet the person specification

We're seeking a skilled and dedicated individual to join our team as a Young Person’s Worker. In this role, you will play a vital role in providing support to at-risk young people who are experiencing homelessness.

Your mission: to support and empower young people to develop the lifelong tools they need to lead fulfilling lives outside the confines of traditional services. You will carry a caseload of clients who you will formulate a comprehensive support and safety plan with, which forms part of the ongoing casework, promoting independence and preparing young people for moving into independent accommodation, and employment and education.

About the Role:

As the Young Person's Worker, you will be working within a strengths and recovery framework embedded within a trauma informed approach to ensure client needs and aspirations are at the centre of the support planning process. You will be the lead worker overseeing the support and development of the young person’s needs and aspirations. You will guide and signpost the young person to the relevant statutory and non statutory services and will be key in motivating and coaching the young person to develop independent living skills.

About you:

• You bring experience working with young people in the community and in accommodation services.
• Your toolkit includes practical skills in motivation and coaching young people
• Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model.
• You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential.
• A non-judgmental approach to working with complex needs young people and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
• Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 3rd November at midnight

Interview date: Tuesday 19th November, Wednesday 20th November and Thursday 21st November in Kings Cross

This post will require an Enhanced DBS check to be processed for the successful applicant.