233

Administrative Support Volunteer Roles in Lewisham, Greater London

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Hammersmith, Fulham, Ealing and Hounslow Mind, Fulham (Hybrid)
Unpaid role, expenses not paid
Posted 2 days ago Quick Apply
Ruth Winston Community Centre, N13, London (On-site)
Unpaid role, expenses not paid
Posted 1 day ago Quick Apply
Page 2 of 16
Ealing, Greater London (Hybrid)
Fulham, Greater London
Hammersmith, Greater London
Hounslow, Greater London
Unpaid role, expenses not paid
Voluntary

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Purpose of the Role

Money Minded is a service designed to support adults (18 years and over) in Ealing, Hammersmith & Fulham, Hounslow. This service is in partnership with the West London NHS Mental Health Integrated Network Teams, operating within the tri-borough area. 

The service provides support with welfare benefits, accessing debt support, housing and well-being. The role of the Mental Health Information and Advice Officer will be to provide advice, guidance and customer representation to tri-borough residents living with Mental Health difficulties. Advice issues may include housing, welfare benefits, council tax, accessing debt support, signposting etc. We are looking for volunteers to support with both services. 

Responsibilites

  • Triage clients for the service through an onboarding process.
  • Support with follow up surveys and questionnaires for those who have accessed the project and obtain their feedback to improve our services.
  • Support the Money Minded team to promote the service to the local community
  • Support with administrative tasks including recording information onto our database ‘Views’.
  • Supporting clients by picking up ‘light touch cases’ e.g. form filling and welfare benefit checks.

You will have

  • An interest in supporting those with mental health needs to access Money Minded services.
  • Preferably, experience working with people who experience poor mental health.
  • Good oral and written communication skills (including listening skills); the ability to communicate in a patient, considered, and empathetic manner.
  • Excellent organisational skills, with the ability to follow administrative procedures.
  • IT skills – able to update spreadsheets, use web-based applications, video-conferencing software, and Microsoft Office applications.

Time commitment:

  • 5 hours per week, during our opening hours of 10am–4pm.  Please indicate your preferred volunteering day on your application.
  • We will provide volunteers with an induction, training, and ongoing mentoring to support them in the role.

What's in it for the volunteer?

Volunteering at Mind is a fantastic opportunity to get involved with a nationally recognised charity. We provide initial and ongoing training, as well as plenty of opportunities for progression within the organisation. You will also be a part of a supportive team with great awareness of wellbeing and the mental health sector.

Application resources
Application Instructions

To apply please send your CV and expression of interest addressing the below questions:

Please tell us why you would like to volunteer with Money Minded at HFEH Mind (minimum 50 words)

Please share any relevant skills or experience you have for the role. This may include education, work or voluntary experience (minimum 100 words)

Posted by
Hammersmith, Fulham, Ealing and Hounslow Mind View profile Organisation type Registered Charity Company size 101 - 500
Posted on: 30 October 2024
Closing date: 28 January 2025 at 15:12
Tags: Administration,Advice / Information,Mental Health

The client requests no contact from agencies or media sales.