Administrative Support Volunteer Roles in Bethnal Green, Greater London

Please be aware this is an unpaid volunteer opportunity.

The Trans Legal Clinic is the first trans-led specialist gender identity legal charity in the UK. At its core, the Trans Legal Clinic is a human rights practice because Trans+ rights are human rights and without the influence of trans+ and non-binary people many of the human rights which are enjoyed by our cisgendered counterparts would cease to exist as we know them today. The mission of the Trans Legal Clinic is simple; we provide free and accessible legal help to transgender and non-binary people in need. Our overarching vision is a society where all people have access to the legal resources required for gender self-determination and where gender diversity is not just accepted but embraced, with trans+ people equipped with the necessary legal tools to navigate the world in their affirmed gender.

We are currently recruiting for the role of Administration Manager, who will oversee the clinic's administrative operations and ensure the smooth functioning of our office and supports various departments. They will respond to the CEO and COO, and be responsible for the Administrative Coordinator and IT Coordinator. They must be regularly available remotely and in person on Saturdays 1-6pm.

The Administration Manager will:

• manage and optimise office procedures and resources to ensure efficient operations and a productive work environment.
• provide administrative support to management, including scheduling, correspondence, and document management.
• maintain accurate records and databases, ensuring compliance with GDPR and organisational standards.
• assist in budget planning and management for administrative expenses, ensuring cost-effectiveness and financial accountability.

The ideal candidate will have the following qualities:

• fine attention to detail
• good awareness of the importance of confidentiality and handling sensitive data
• excellent communication skills
• great organisation and time management

Please be aware this is an unpaid volunteer opportunity. Trans Legal Foundation is a registered charity. Charity Registration number: 1209517

International Aid for the Protection & Welfare of Animals (IAPWA) is a UK-registered animal welfare charity dedicated to creating a better future for animals in need.

Our first project, established in 2009, is based in Borneo where we provide a lifeline to thousands of dogs and cats every year in need of veterinary care and support. Our companion animal projects and support programmes for other species have since developed in other parts of the world, including Romania, Penang Island, the Philippines, and Tanzania.

Our Auctions for Animals team is looking to expand and requires a passionate admin volunteer to help us continue to run successful online fundraising events. Ensuring our monthly auction records are kept up-to-date and communicating with our supporters and donors will be your main priority. You will also be supporting our team with other admin needs and contributing to our social media presence. 

Experience of Google Workspace would be an advantage along with strong communication skills, excellent attention to detail and the ability to work independently. As our main auctions are run through our facebook group so you must have an active account. 

We would ask that you can commit 1-3 hours per week, and while some tasks may be time sensitive, your hours can be flexible and can fit around your other commitments.

If you would like to help us increase awareness of IAPWA’s work and raise vital funds, we would love to hear from you.

A bit about this role

Thousands of cats each year rely on the help of animal charities because they have been abandoned, they have strayed or because there has been a change in their owner’s circumstances. Becoming an administration volunteer is just one way you can help improve the lives of cats in your local community. Our admin volunteers help provide vital admin support to our volunteer groups and teams across Cats Protection. They help keep up to date records of the number of cats that have been rehomed, collate supporter details and send out newsletters. This could be the perfect volunteer role if you have administrative experience, a passion for cats, or both!

What can you expect to be doing?

• Recording relevant information related to your volunteer group
• Signposting enquiries to the relevant teams within Cats Protection
• Sending information to supporters, volunteers and to our National Cat Centre
• Distributing information leaflets if required

A bit more information about this role and the team

What are the benefits to you and the cats?

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by providing valuable administrative support to your local volunteer group. You will also meet new people, make new friends and be part of a dedicated team of volunteers.

We’re looking for someone with

• Administrative and organisational skills
• Willingness to be part of a team
• Previous experience in office administration (would be an advantage)

Time expectation

Our administration volunteers usually spend 2 to 3 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

Our Sight Loss Counselling team provides counselling and information over the phone and online to people who are impacted by sight loss. Our client group is diverse, with the majority of clients being over the age of 50. We also offer our service to children and young people, run training workshops on Sight Loss Counselling and facilitate short-term support groups for people with sight loss and their friends and families. In this role you will be the first point of contact for all incoming clients and you’ll provide service information in a timely, efficient, and sensitive manner. You will be liaising between counsellors and clients and will carry out a range of admin duties and ensure client confidentiality. You may have the opportunity to contribute to the development of administrative systems.

Home based

• This role is home based

Additional location information

• This is a home based role to be carried out on a weekday between 9am and 5pm.

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• Ability to understand the importance of confidentiality
• Good verbal and written communication skills
• Experience of providing administrative support within an office environment and using administrative systems and procedures
• Experience of using Microsoft Office packages
• Experience of data management/ CRM systems.

OVERALL PURPOSE

We are seeking a motivated & experienced Volunteer Recruitment Administrator to join our charity. As a key member of our Human Resources team, you will be responsible for managing the end-to-end recruitment process, ensuring the acquisition of talented individuals passionate about our mission. Your expertise will contribute to building a dedicated and skilled workforce, enabling us to impact the community positively. This role offers a unique opportunity to utilise your HR recruitment skills for a meaningful cause while gaining valuable experience in the non-profit sector.

You will play a key role in working towards our mission to recruit outstanding individuals who will work with us to transform the lives of disadvantaged women and families living in Wolverhampton.

Key responsibilities for this Volunteer Recruitment Administrator are:

® To act as a point of enquiry for information, advice and support for prospective volunteers.

® To assist in screening, sourcing and shortlisting all CV’s for active vacancies.

® Assist with the recruitment process, including job postings, screening applicants, and coordinating interviews.

® Support the onboarding process for new hires, ensuring a smooth and welcoming experience.

® Help maintain and update employee records, ensuring all documentation is accurate and up-to-date.

® To provide administrative support to the volunteer coordinator by updating job descriptions, coordinating & setting up interviews.

® To create and maintain documentation and records for recruitment.

® To build positive relationships with relevant stakeholders in order to attract high quality applicants.

® To explore innovative attraction methods to increase awareness of our volunteer programme amongst new audiences, particularly to those who are underrepresented on our programme.

® To follow up volunteer interest and enquiries in a timely manner, encouraging application to an appropriate role.

Person Specification

What you will need as Volunteer Recruitment Administrator:

® A good level of education, strong administration experience along with good IT literacy including Outlook, Word & Excel.

® A background in recruitment would be a huge bonus!

® The ability to prioritise your day, work at a fast pace and meet deadlines.

® Great communication skills

® We have some great technology to support you, so you will need to have a good understanding of systems and MS Office applications

If you have a passion for recruitment this position is for you!

Spotlight YOPD are looking for a volunteer Administration Assistant to assist with the efficient functioning of the charity by maintaining workplace functions and handling administrative tasks on behalf of the Executive team.

Do you enjoy organising things and making this happen?

Are you able to volunteer a few hours a week?

Yes? We’d love to hear from you.

We’re looking for admin volunteers to help with our daily operations.  We have a variety of ways you can get involved:

• Responding to client requests and enquiries
• Fundrasing and partnership management
• Managing and updating company databases
• Keeping track of partnership enquiries
• Maintaining internal, volunteer, and client records
• Drafting and mailing client correspondence and newsletters
• Organising events, scheduling meetings, and making travel arrangements
• Providing administrative support to other departments or projects as needed
• Performing other duties as agreed in advance

We’ve designed our volunteering programme to be flexible and adaptive to you.  All volunteering is 100% remote and you’re supported fully by our team.  You control what you do and how many hours per week you want to volunteer.  Some roles may require an Enhanced DBS check. If your application is successful, we will ask for a donation towards the cost of your enhanced DBS check if it's required for your role. This cost is £20.60.

Here’s some further information on what’s needed:

Are you over 18 and living in the UK?

You must be over the 18 years of age and live permanently in the UK.  You must be a UK resident to apply for this role.

Do you have a laptop?

A laptop and a quiet space to volunteer is essential.

How much time can you give?

A minimum of 3 hours per week is required. We are flexible and like to work around you.

Training

We provide CPD accredited training with 3 short courses needing to be completed prior starting your volunteer role.  After, you’ll have access to over 90 CPD accredited courses should you want to study further.

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.

We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons. Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance. We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace.

Join us in leading positive change!

The Admin Assistant role offers a great opportunity for the right person who is looking to:

• Gain experience in the Third Sector.
• Develop their skills and management experience; or just simply 'give something back to their community'.

The role provides you with flexibility and autonomy at work. Where necessary, specific training will also be provided to help you develop and grow your skill set.

Main Responsibilities

• Managing organisation of meetings and appointment
• Organising events and conferences
• Managing databases
• Implementing and maintaining procedures and administrative systems
• Liaising with staff
• Miscellaneous tasks to support the team.

General tasks

• Contribute to staff meetings and other internal meetings with views and suggestions etc.

Essential:

• You will need to have good written skills.
• Well organised, proactive, and able to deliver tasks efficiently.
• Good time management
• To show professionalism at all levels and in all environments
• Strong team player
• Ability to work independently and ask for clarification when needed.
• Able to participate at least 12 hours a week (2 days, 6 hours each day)

Desirable

• Committed to working with the community with a passion for helping others less fortunate.
• Proficiency in Microsoft and Excel

The Professional Development Programme with Quilombo UK and QMC Capoeira School runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

Job Types: Part-time, Volunteer

Expected hours: No less than 12 per week

Benefits:

• Flexitime
• Work from home

Schedule:

• Day shift
• Monday to Friday

Application question(s):

• Do you have access to a personal laptop or PC?
• Are you sure you can commit to this job as being a non-paid job?
• Do you think you will be able to commit yourself to the PDP programme, implicitly 12 hours per week, for 16 weeks?

Work Location: Remote

Home-Start Camden and Islington is a charity dedicated to supporting families with children under five. We offer practical help, friendship, and guidance to prevent family crises.

As a Volunteer Office Administrator, you'll assist staff with a variety of administrative tasks, including answering phones, managing emails, filing, minute-taking, and setting up meetings. You'll also help with digital tasks, social media, and event preparation, while distributing flyers to promote the charity in the community.

The Members & Journal Administrator oversees the coordination and management of membership data and administers Journal communications on behalf of the ADH Journal Editor. As a member of the ADH Executive Committee, the role reports to the ADH Chair and to ADH Editor, with the option of recruiting and working alongside a Membership Assistant.

The Members and Journal Administrator oversees communications with members and subscribers, coordinates renewal processes and subscription levels, ensures upholding personal data protection in line with UK guidelines, implements and advises on members and Journal communications. The role contributes to upholding ADH charitable aims.

The role is particularly suited to individuals looking for experience in academic publishing, administration and seeking to extend their network in the dress and textile history sector. Due to meetings required in the role, it is recommended for (but not exclusive to) candidates supported by their employer or within postgraduate studies as a professional development opportunity.

The role may average up to 4 hours per week, split across several days, with limited busier periods. More details can be found on the attached role description and on the Association of Dress Historians website opportunities page.

This is an excellent opportunity for anyone interested in growing their professional skills base while engaging with a growing international community of dress and textile specialists.

Could you help us support people facing court alone?

Do you have admin/receptionist experience? We’re looking for a volunteer to enable us to support people going through the civil courts without legal representation. This is a great opportunity to support the administration of our busy service based at The Royal Courts of Justice. The role is broad in scope, involving supporting the London team by managing the client flow at the reception, assigning client appointments to our volunteers, clarifying points with clients and answering general client and volunteer queries. You will also learn about how the court system operates and gain an understanding of legal cases.

You will be based in our office in the Central Family Court. Training is provided. Minimum commitment of 1 year.

Who we are

No one should have to face court alone and everyone has a right to a fair hearing. The people we support can’t usually access any formal legal help, yet need to be able to present their own cases clearly and without emotion – often facing professional barristers in court. At a time of great stress, this can seem an insurmountable task. Our 500+ volunteers work with people who often feel they have nowhere else to turn, offering them the chance to feel heard and understood. A court hearing may be the final stage of a case, and careful preparation for hearings makes the court experience more manageable. We provide a free service for people facing civil and family court proceedings across England and Wales, offering support and guidance before, during, and after court. We help people explore the practicalities and equip them to manage their cases to the best of their abilities, and face court with dignity and self-assurance.

Our values

Client-focused: We take the lead from our clients

Engaged: Everyone in our organisation has a voice and all voices are listened to

Trusted: We strive to live up to the confidence placed in us by the people we work with

Committed: We know that what we do matters and our skilled team is committed to delivering a high quality service

Respectful: We all look after one another and take the time to talk openly and honestly with everyone we work with

Welcoming: We are open to difference, encourage ideas and look for opportunities to learn

Your responsibilities

• Sit at our reception desk, greet clients, manage the flow of clients, explain what we can do to support them and manage their expectations
• Take responsibility for managing the London office email inbox when volunteering
• Act as the first point of contact for client emails and booked appointments
• Answering the phone
• ​Accurately capture data and information with high standards of record keeping

You will sometimes need to:

• Input details of court hearings onto the relevant spreadsheet
• Support with data collection and evaluation
• Input appointment availability onto the booking system
• Manage/oversee any changes to availability and adjust our booking system accordingly
• Signpost clients

Who we’re looking for

Essential skills, experience and qualifications:

• Administration experience
• Competent use of Microsoft Word, Excel, email and Zoom
• Ability to communicate effectively in writing and verbally with a wide range of people
• Reliability, Enthusiasm, flexibility and commitment are important
• Being well organised with attention to detail and flexibility to work as part of a team and independently

Previous experience of working with volunteers and an understanding of the law and/or a passion for social inclusion is also desirable.

Application process

Please send us your CV and cover letter (max one page) outlining interest in and motivation for the role.

Interviews will take place on a rolling basis on Zoom.

Bid - Writer Support (Administrator) Job Overview

We are currently recruiting for Bid - Writer Support to join our passionate and driven team.

As Bid Administrator you will support the performance of a high performing bid team designed to facilitate and support the successful winning of new grants and tenders across the UK.

As an outstanding administrator you will play a key role in assisting the team to ensure that all bid documents and business development literature is prepared and presented not only to the highest possible standards but on time – often within challenging deadlines. Key to success in the role will be the following traits:

· Adaptability

· Determination

· Flexibility

· Robust disposition

You will be at your best when you’re working under pressure and in a fast-paced, deadline driven environment. This role calls for someone who can react as deadlines and priorities change; someone with resilience and a tenacity to get the job done whilst never compromising on quality.

Key Responsibilities:

· Management of a central mailbox, including basic tender management duties

· Monitoring new business opportunities advertised on various portals and websites.

· Reviewing new business opportunities as they arrive, forwarding relevant opportunities to the appropriate bid writers.

· Taking ownership of the bid library, which includes ensuring that it kept up to date as and when new opportunities are submitted.

· Thoroughly proof-reading materials to ensure information is grammatically correct, well-researched, and without spelling errors

· Ensuring that our in-house bid process is understood and implemented to ensure that quality, commercial and legal requirements are consistently met

· Taking ownership of client portals – Including dealing with daily alerts and maintenance of portal logins

· Providing general administrative support to the bid writing team.

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

Job Type: Volunteer

Expected hours: 12 per week

Education: GCSE or equivalent (preferred)

Experience: Administration / Office support: 1 year (preferred)

Work authorisation: United Kingdom (preferred)

Job Types: Part-time, Volunteer

Expected hours: 12 hours per week, 6 per day.

Benefits:

• Flexitime
• Work from home

Schedule:Day shift

Experience: Administrative: 1 year (preferred)

Work Location: Remote

The Dementia Wellbeing Service provides practical and emotional support to help older people live independently and safely at home for as long as possible, stay socially engaged, and carry on doing what they love. The service supports Camden residents over the age of 55 in the early or moderate stages of dementia. The coordinator works with the client, their family, or carers to produce a personalised wellbeing plan.

Staff and volunteers for this service are located at our Henderson Court Hub in Hampstead.

What does the role involve?

Volunteers assist the Dementia Services Manager with all administrative aspects of delivering the services including communicating with people referred to the service.

What will you get out of it?

• You'll be making a difference to the lives of older people.
• You'll gain knowledge and insight into issues that impact on older people’s lives.
• You'll have an opportunity to build confidence and skills in engaging with people.
• You'll gain administrative experience such as updating databases, dealing with correspondence and dealing with enquiries.

Would you like to increase your employability skills such as communication, admin, IT and teamwork, or simply help to make a difference to the lives of people in your local community, then consider joining our friendly team.  Our volunteers are central to the smooth running of our advice service and as an admin and reception volunteer you will be supporting staff through every stage of the advice process, from welcoming and registering clients, document scanning and photocopying, updating spreadsheets and our database through to calling clients to follow-up after appointments.

You need to be friendly and approachable and respect the diversity of our staff and clients, as well as having good IT skills.

We pay travel expenses within the boundaries of the London Borough of Enfield.  There is some flexibility as to hours worked, for example to allow for the school run.