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Top job
Maggie’s, Multiple Locations (On-site)
£25,375 - £28,635 DOE (£5,300 - £5,727 London Weighting if applicable)
We have an opportunity to join our Support Care Team to provide our donors and fundraisers with excellent supporter care.
Posted 3 days ago
The Fire Fighters Charity, Remote
£38,618 per year
Can you assess needs and implement cost effective solutions to improve quality of life for members of the Fire and Rescue community?
Posted today
The National Lottery Community Fund, Birmingham (Hybrid)
£43,000 - £46,000 per year
Posted 1 week ago
Citizens Advice Bristol, Bristol, Bristol (On-site)
£23,026 pa FTE (Pro Rata to 0.8 if 28 hours)
Posted today
Closing tomorrow
Social Investment Business, Remote
£28,000 per year
Seeking a self-starter to create compelling communications, manage events, update websites, and engage with stakeholders for SIB programmes
Posted 1 week ago
Closing tomorrow
Alzheimer's Research UK, CB21, Cambridge (Hybrid)
Circa £23,000 per year
Sitting within Science Communications, a group that tells the story around our science and the impact it’s making for people with dementia
Posted 1 week ago
The Hepatitis C Trust, Bournemouth, Dorset (On-site)
£26,500 per year
Do you have experience of working within drug services and with volunteers?
Posted 1 week ago
Coventry Diocese, Coventry (Hybrid)
£18,168.50 per annum (£36,337 FTE) plus 8.5% Employer Pension Contributions
Passionate about church life, community, and heritage? Skilled in project management with a heart for local engagement?
Posted 1 week ago
United Learning, United Kingdom (On-site)
£28,200 - £30,000 per year
Posted 1 week ago
Page 24 of 48
Glasgow, Glasgow City (On-site)
Hammersmith, Greater London
£25,375 - £28,635 DOE (£5,300 - £5,727 London Weighting if applicable)
Full-time
Temporary (12 months)
Job description

We have an exciting opportunity to join our Support Care Team in either our Glasgow or London office to provide our donors and fundraisers with excellent supporter care.

You will have a minimum of 1 year’s experience in supporter care/customer service, and you will have experience of inputting data and general use of databases.

This is a full time, fixed-term position for 12 months.

Your responsibilities

  • Deliver excellent supporter care and stewardship journeys to our donors, fundraisers and event participants through effective communication via inbound/outbound calls and e-mails.
  • Identify opportunities to steward and maximise the lifetime value of supporters.
  • Ensure accurate banking and recording of all donations to Maggie's, including processing income from a variety of online fundraising platforms to ensure funds are attributed to the correct donors.
  • Ensuring mailing preferences are applied to donors' records on our database.
  • Manage and respond to a wide range of enquiries from supporters, people with cancer and their friends and family, volunteers, centre fundraising staff and third-party suppliers.

Benefits we offer

In addition to a highly rewarding career, we offer a range of staff benefits, including:

  • a unique, experiential induction based in one of our centres 
  • a structured, year-round performance review process focused on developing you in your current role and exploring opportunities for the future
  • a competitive holiday entitlement
  • workplace pension with the option to apply to continue NHS pension
  • the option to apply for a Bike Loan, Travel Card Loan, Ride to Work scheme and much more. 

Please see our website for further details.

Application resources
Posted by
Maggie’s View profile Organisation type Registered Charity Company size 101 - 500

Maggie's provide free cancer support and information in our centres alongside NHS hospitals and online.

Posted on: 30 October 2024
Closing date: 13 November 2024 at 15:38
Job ref: Supporter Care Assistant - Glasgow or London
Tags: Administration,Customer Service,Data Entry,Direct / Supporters

The client requests no contact from agencies or media sales.