Administration volunteer roles in stoke on trent, staffordshire

Alex, The Leukodystrophy Charity (Alex TLC) is a small, independent rare disease charity competing for essential resources within an extremely competitive arena.

Like many other small charities, we have grown organically from an informal support group to the recognised voice for leukodystrophy patients and their families. In order to fulfil our charitable objectives we need to increase and sustain our corporate income levels.

Could you spare a few hours a week to help us?

ABOUT THE ROLE

We are looking for volunteers, preferably with corporate fundraising experience to:

• research the corporate giving landscape and the interests of potential donors

• identify potential corporate donors and partners whose corporate social responsibility (CSR) goals align with our mission and values

• approach local and national businesses in person and over the telephone to inform them of the work of Alex TLC

• keep a record of all approaches

Time Commitment

• This role is flexible and can easily fit round your other commitments. 

Location of Volunteering

• Homebased

ABOUT YOU

• an interest in Alex TLC and the work that we do

• access to a computer/laptop with an internet connection, and a printer

• basic understanding of the complexities of leukodystrophy

• excellent written skills

• excellent organisational and administrative skills

Benefits to you:

• Meeting and working with new people

• The ability to volunteer around your own commitments

• Learning new skills whilst having fun!

• Adding to your CV

• Helping those affected by leukodystrophies

We can only accept applications from UK residents. 

    VOLUNTEER/GLD ONLINE

Unleash Your Passion, Volunteer Online with IHF!

Make a difference from anywhere in the world: Join the International Humanity Foundation

(IHF) and help us empower marginalized children and communities (in location) while offering

an opportunity to learn and practice (online).

Join our Global Leadership Development program in one or more of the following divisions or teams:

A. Human Resources (HR): Master essential HR skills while supporting our global team. Assist

with applications, interviews, calendars, and more.

B. Finance: Gain valuable financial experience while managing funds responsibly. Help us track

donations, process grants, and ensure financial stability.

C. Education & Administration: Make a lasting impact on children lives. Develop curricula,

mentor youth, and contribute to various educational projects.

D. Media & PR: Share our stories and amplify our impact. Use your talents in media, graphics,

translation, or writing to connect with the world.

Benefits:

● Make a real difference: Contribute to a meaningful cause and change lives.

● Gain valuable skills: Enhance your knowledge and develop new abilities.

● Connect with a global community: Collaborate with passionate volunteers from diverse

backgrounds.

● Flexible and rewarding: Volunteer from the comfort of your home on your own schedule.

No matter your experience, you can make a contribution! We welcome individuals with various

skills and levels of expertise.

This life changing experience impacts you as well as the children and communities we serve.

_________________________________________________________________

We are seeking a volunteer with experience in Salesforce (backend/database support). This to aid in queries and requests when necessary from the team at Paintings in Hosptials.

Please apply for the role if you match the following criteria: 

• Proficient in Salesforce administration and backend configuration
• Comfortable working with Salesforce Data Loader or similar tools
• Attention to detail 
• Excellent communication and collaboration skills
• Salesforce Admin certification (a plus, not required)

About Paintings in Hospitals:

Paintings in Hospitals supports the health and wellbeing of people who need it the most, through the life-enriching power of art. Every day we witness the significant physical, mental, and emotional impact of our work on the lives of people in need around the UK. 

Established in 1959, our charity is now the UK’s leading arts in health organisation. Six decades of experience and expertise have enabled us to develop a unique art collection of over 3,000 original works, alongside art projects and engagement activities that transform the experiences of patients, service users, and staff.

We know that art reduces length of hospital stays, whilst also improving people’s mental health and physical symptoms. We continually evaluate our work across a range of settings, including hospitals, hospices, care homes, GP surgeries, and community spaces. 

Paintings in Hospitals is recognised by the Department of Health, NHS England, and Arts Council England as a leading provider of arts in health services. We have previously worked with national museums and galleries, such as the V&A, The National Gallery, and The Wallace Collection. 

We are seeking a volunteer Trustee to join the Board of Trustees at WORTH to collectively oversee the administration and financial governance of the charity. The board is our governing body, providing strategy and direction and ensuring WORTH is run according to the rules.

We would particularly welcome applications from individuals with business, finance and fundraising experience in corporate or charity sectors to join us.

About WORTH

WORTH is a charity providing long term aftercare to women affected by Domestic Abuse. We offer clients 1-1 support and a range of wellbeing groups including art, writing, music and self-defence to help rebuild their confidence and self-esteem.

We provide a safe space for clients to share experiences, give and receive practical and emotional support, learn new skills, reduce isolation, build friendships, and give women their voice back. It is a space where women can focus on their future and we can support our clients in their healing, post abuse.

To be able to provide this support we rely on a great team of volunteers with a wide skill set and a whole lot of passion to enable our services to work effectively.

Our Board of Trustees play a vital role in making sure that WORTH achieves its core purpose. They oversee the overall management, administration and governance of the charity. They also ensure that WORTH has a clear strategy and that our work and goals are in line with our vision. Just as importantly, they support and challenge the CEO to enable WORTH to grow and thrive and support more women in need.

Trustee Duties:

• Support and provide advice on WORTH's purpose, vision, goals and activities.
• Approve operational strategies and policies, and monitor and evaluate their implementation.
• Oversee WORTH's financial plans and budgets and monitor and evaluate progress.
• Ensure the effective and efficient administration of the organisation.
• Ensure that key risks are being identified, monitored and controlled effectively.
• Review and approve WORTH's financial statements.
• Provide support and challenge to WORTH's CEO in the exercise of their delegated authority and affairs.
• Keep abreast of changes in WORTH's operating environment.
• Contribute to regular reviews of WORTH's own governance.
• Attend regular Trustee Board meetings and be adequately prepared to contribute to  discussions.
• Use independent judgment, acting legally and in good faith to promote and protect WORTH's interests, to the exclusion of their own personal and/or any third party interests.
• Contribute to the broader promotion of WORTH's objects, aims and reputation by applying your skills, expertise, knowledge and contacts.

As a small charity, there will be times when trustees will need to be actively involved beyond Trustee Board meetings. This may involve scrutinising meeting papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives, or other issues in which the trustee has special expertise.

What we are looking for

We are looking for people willing to bring energy, enthusiasm and commitment to the role, and who will broaden the diversity of thinking and skills on our Board of Trustees. We are particularly interested in candidates with business, finance and fundraising experience.

Previous governance experience is preferable but not essential. The role is open to remote and local applicants.

Applicant minimum age is 18.

Personal skills and qualities

• Willingness and ability to understand and accept their responsibilities and liabilities as a Board of Trustees and to act in the best interests of the organisation.
• Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.
• Effective communication skills and willingness to participate actively in discussion.
• A strong personal commitment to equity, diversity and inclusion.
• Enthusiasm for our vision and mission.
• Willingness to lead according to the values of WORTH.
• Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.
• Knowledge and experience of business, finance and/or fundraising.
• An understanding of Domestic Abuse is an advantage but not essential as training will be provided.
• An understanding of client confidentiality, safeguarding, diversity and inclusivity in the services provided by WORTH.

Terms of office

• Trustees are appointed for a two year term of office, with eligibility to renew and serve for two further terms to a maximum of six years.
• This is a voluntary unpaid position.

Time commitment

• Attending a minimum of six trustee board meetings annually, meetings are held remotely via Zoom once every two to three months.
• Attendance at ad hoc trustee meetings in addition to the minimum six annual meetings.

Our Trustees play a vital role in making sure that The Sussex Reptile Rescue Centre achieves its core purpose. They oversee the overall management and administration of the charity.

 They also ensure that The Sussex Reptile Rescue Centre has a clear strategy and that our work and goals are in line with our vision. Just as importantly, they support and challenge the exclusive team to enable The Sussex Reptile Rescue Centre to grow and thrive, and through this, achieve our charitable purpose:

To promote humane behaviour towards reptiles and amphibians by

providing appropriate care, protection, treatment and security for reptiles

which need care and attention by reason of sickness, maltreatment, poor

circumstances or Ill usage and to educate the public in matters pertaining

to reptile and amphibian welfare in general and the prevention of cruelty and suffering among reptiles.

All Trustees of The Sussex Reptile Centre are required to:

· Ensure that the organisation pursues its stated charitable objects as defined in the Governing Document, establishing a clear vision, set of values and strategy and ensuring that there is a common understanding of these by trustees, staff and associated personnel.

· Ensure that operational plans and budgets support the vision and strategy.

· Ensure that the Charity complies with the Governing Document and any relevant legislation and/or regulations. Such legislation includes:

-Animal Welfare act 2006

-Charities Act 2011

In addition to this, the trustees shall ensure that collaboration with the local authority is sought to obtain any appropriate licensing required under the Animal Welfare Act 2006 including any future changes requiring specific licensing for animal rescue centres.

· Support and provide advice on The Sussex Reptile Rescue Centre ’s purpose, vision, goals and activities.

· Approve operational strategies and policies and monitor and evaluate their implementation.

· Oversee The Sussex Reptile Rescue’s financial plans and budgets and monitor and evaluate progress.

· Ensure the effective and efficient administration of the organisation.

· Ensure that key risks are being identified, monitored and controlled effectively.

· Review and approve The Sussex Reptile Rescue’s financial statements.

· Provide support and challenge to The Sussex Reptile Rescue’s CEO in the exercise of their delegated authority and affairs.

· Keep abreast of changes in The Sussex Reptile Rescue operating environment.

· Contribute to regular reviews of [charity name]’s own governance. Attend Board meetings, adequately prepared to contribute to discussions.

· Use independent judgment, acting legally and in good faith to promote and protect The Sussex Reptile Rescue interests, to the exclusion of their own personal and/or any third party interests.

· Contribute to the broader promotion of [charity name]’s objects, aims and reputation by applying your skills, expertise, knowledge and contacts.

4.What we are looking for

We are looking for people willing to bring energy, enthusiasm and commitment to the role, and who will broaden the diversity of thinking on our board.

5.Personal skills and qualities

· Willingness and ability to understand and accept their responsibilities and liabilities as trustees and to act in the best interest of the charity.

· Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.

· Effective communication skills and willingness to participate actively in discussions

· A strong personal commitment to reptile and animal welfare

· Enthusiasm for our vision and mission.

· Willingness to lead according to our values of educating, rescuing and rehoming sick, injured and unwanted reptiles within the county of Sussex and surrounding areas.

6.Qualifications & Experience

We are inclusive on the Trustees and welcome applications from anyone who is interested who has experience with animals and reptiles, but also need individuals with specific experience and qualifications to join our trustees.

· Accounting and tax

· Charity Law

· PR & Marketing

· Animal Welfare

· Fundraising

· Management

Job description
Fantastic opportunity to make an impactful difference in women and girls lives by leading our social media department and content for the charity's social media platforms, monitoring performance and establishing and/or maintaining active social media accounts, in addition to researching and creating creative content for different social media channels.

What will you be doing?

• Creating and managing social media posts across all social media platforms e.g. Instagram, Facebook, LinkedIn, YouTube,TikTok, and X.
• Develop new, engaging informative content to educate, raise awareness and prevention, increase interest, attract supporters and encourage ambassadors.
• Working in conjunction with the Operations Manager, be responsible for posting original, high-quality content (three times per week) to improve our brand presence, grab the attention of our target audience and drive engagement.
• Assist with creating our new social media strategy 

What are we looking for?

• Commitment and passion to advocate and fight to end sexual exploitation and sex trafficking
• Clear understanding of social media platforms
• Innovative and creative leader
• Good written and verbal communication skills
• Highly motivated, enthusiastic and a positive can-do attitude.
• Knowledge of marketing is also desirable.

Skills, experience and qualities needed

• Creative Skills
• Canva Experience
• Commercial Awareness
• Creating Calendar
• Customer Service
• IT Skills
• Marketing and PR
• Research
• Team Working
• Written Communication Skills

- Up to 5 hours per week (remote)
- We request a minimum commitment of 1 year volunteering.

What difference will you make?

Joining our team will give you the opportunity to:

• Contribute to a good cause that makes a real difference to lives
• Make a lasting impact in lives and communities
• Provide education and information on a topic where the silence needs to be broken
• Be a voice for women and girls who cannot speak
• Use and share your skills and gain new skills and experience
• Be part of a friendly team of people

Please note that we will request references.

Help us grow our young charity to get more children learning about germinating, nurturing, cooking and tasting food grown in nature, together with outdoor woodland activities.  This important part of learning is not yet in the national curriculum and school budgets are tight, so we need to fundraise.  Your help with this and the general develpment of the charity will be greatly valued..

We have three other trustees and three executive staff including the two founders. We hold at least quarterly virtual meetings which we'd wish you to attend. 

Most of our work is in West London schools but we also plant large numbers of trees, recenty in a London Park, involving local community volunteers and children from the local schools..

Please get in touch if this of interest.  We'd love to hear from you. .

ABOUT SPRINGBOARD

Springboard Youth Academy supports refugee and asylum-seeking young people who have recently arrived in the UK to help them succeed in the classroom and beyond. By combining participatory learning, life skills and holistic support into action-packed weekend, half-term and summer programming, we work to bridge the gap in support for young people left behind by the mainstream school system.

As educators and youth workers with years of experience working to offset the challenges these young people face, we launched a programme that helps young people develop their English language and self-advocacy skills whilst addressing their social and wellbeing needs, preparing them for mainstream education and helping them rebuild their lives in the UK.

We do this by providing interactive and engaging programming that combines English learning, life skills and practical and emotional strategies for young people on their journey to independence and adulthood. 

ABOUT THE OPPORTUNITY

As Springboard’s Youth Academy’s activities and ambitions continue to grow, we are seeking a Secretary to join our existing Board of Trustees. 

We’re looking for people who share our love of high quality and participatory education, as well as our commitment to supporting and platforming displaced young people. We're keen to meet people who can bring skills, knowledge and both professional and lived experience that will help us continue to refine our delivery and grow. 

We are committed to nurturing a board that is representative, diverse and inclusive. We are interested to hear from individuals with experience in governance, as well as those new to Trustee positions. We are particularly encouraging applications from those with personal experience of forced migration and Leaving Care. 

Responsibilities of the Secretary include:

• Organising meetings
• Taking minutes and summarising actions for a team
• Contributing to Charity Commission reporting
• Preparing papers for board meetings
• Convening the Chair and Director to develop meeting agendas
• Assisting with planning Springboard’s annual Away Day 

Qualities: 

• Strategic thinking
• Excellent communication skills
• Confidence and a willingness to speak their mind and ask challenging questions
• Teamwork and collaboration skills
• Understanding of safeguarding and confidentiality
• Understanding of the wider political landcape, abolitionist perspectives and commitment to challenging the hostile environment
• Independent judgment
• Commitment to making meetings inclusive and welcoming to Trustees with all levels of experience
• Advocacy and networking skills to help us build new relationships
• Willingness to offer expertise, skills and personal insight to support us
• Passion for championing work that centres newly arrived young people

TIME COMMITMENT

In line with all charities, Trustees are unpaid volunteers. Trustees must be able to commit to attending quarterly Board meetings and making time to read paperwork in advance of Board meetings. As a small charity, our resources are limited and Trustees are also asked to actively contribute their skills in relevant areas. As a guideline, Trustees must be prepared to offer a minimum of two hours per month to the charity. 

As Secretary, you will be required to spend approximately 1-2 hours prior to each quarterly meeting supporting with preparation. We also require new Trustees to spend one day on site during one of our programmes to get a feel for the work, as well as undertake Trustee and Safeguarding training, within the first three months of starting the role. Board meetings are currently held virtually, and, where possible, are arranged at least two months ahead. On occasion, Trustees will be required to respond by email or phone in relation to issues that arise outside of Board meetings. Travel costs will be covered if they are a barrier. 

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit an Activities Organiser for the South East Cheshire Group. As our local group Activities Organiser you’ll play a crucial role in developing and planning activities and events with your local group. You’ll be responsible for creating and coordinating an annual calendar of events and making sure they’re run safely and effectively to make the most impact. You’ll take a lead role at events on the day and inspire your fellow volunteers to get involved.

In this role you’ll be able to develop your organisation, communication, administration and negotiation skills. 

Time commitment

We estimate this role will need around 2  hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers.

You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Trustees required – Evolve Counselling CIO (1181861) 

• Location: remote/Cambridgeshire area 

• Voluntary role: reasonable expenses paid 

• Time commitment: 0-5 hours per month (estimated), mostly outside office hours 

• Term: negotiable, e.g. interim/three years/extendable by re-election 

• Application closing date: 12 May 2025 

The Role: 

Dynamic Trustees needed, with charity and commercial skills, to support mental health CIO. With an ambitious development programme up and running, we need to expand our Trustee Board. This is an exciting opportunity to join us at a crucial time of growing demand for our services. 

About Us: 

Evolve Counselling is a long-established charitable social enterprise, providing low cost, affordable or funded mental health counselling to adults in mainly Cambridgeshire and surrounding counties. Our counselling community is made up of 50 – 60 qualified self-employed practitioners, working part-time. We deliver talking therapies to adults – online and in person. Our service delivers around 500 counselling sessions per month to a broad range of individuals, many of whom would not otherwise be able to access counselling support. Evolve also provides supervision, reflective practice, critical incident support, and mental health awareness and related training, to organisations and businesses large and small. 

What We’re Looking For: 

Our Trustee Board is currently drawn from the counselling and therapies community, plus commercial and other charity backgrounds. Now, with crucial development of the CIO ahead, we are looking for new members to expand the Board to its maximum ten places and to gain skills and insight from an equal, diverse and inclusive group that takes in business skills, knowledge of charities, and experience of not-for-profit finances to make growth plans a reality. 

The Board will keep us on track with good governance through oversight of our work and will also help our keen new CEO to secure a sound financial base from which to grow our operations to meet the ever-increasing demand for our services. 

We welcome applications from individuals with backgrounds in any of the following areas: 

• Business strategy and planning 
• Commerce/industry 
• Governance 
• Working within the charity/CIO sector 
• Financial management 
• Legal expertise 
• Health and wellbeing services 
• Mental health counselling 
• Health service commissioning or delivery planning 
• Advocacy or advice services 
• Data protection/GDPR knowledge 
• Adherence to the Nolan Principles of Public Life 

Application process: Please email with your CV and letter of application, stating why you’d like to become a Trustee at Evolve Counselling and how your skills and experience align with our plans for growth. 

A bit about this role

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best – whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you!

What can you expect to be doing?

This is a really flexible role – you can choose what you’d like to get involved with:

• Face-to-face fundraising – organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins
• Online fundraising – setting up online appeals, increasing social media engagement to maximise funds raised
• Marketing – spreading the word about our fundraising activities, for example on social media and with the local press  
• Championing our work – getting involved with developing new fundraising ideas and increasing community engagement

What are the benefits to you and the cats?

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise vital funds through fundraising activities. You will also meet new people, make new friends and be part of a dedicated group of volunteers. Whether you’d rather be out and about, or volunteering from your own home, there are so many ways to fundraise.

We’re looking for someone with

• Good communication and interpersonal skills
• Willingness to be part of a team
• Good organisational skills
• Flexible approach
• Knowledge of local community networks (would be an advantage)

Time expectation

This is a flexible role that can fit around your other commitments. You’ll be part of a team all working together to raise vital funds while having fun in the process!

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

Educators and facilitators wanted to help East London Waterworks Park deliver its environmental learning goals.

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

We are looking for educator and facilitator volunteers to participate in our community-led working group, who are collaborating with schools, universities and youth groups that help the design of the park. 

Examples of projects are: 

• collaborating on nature walk activities for schools
• supporting university students interviewing teachers
• creating lesson plans to co-design the park. 

Schools, universities and youth groups we've collaborated with include:

• Buxton School, Leytonstone
• Kingsmead School, Enfield 
• UCL 
• Royal College of Art
• University of Westminster 
• Project Zero
• Voyage Youth 
• Loyola University Chicago 
• Vanderbilt University Nashville. 

We're looking for people to lead on these projects and facilitate the direction of the learning working group.

The Learning Circle currently meets monthly on a Wednesday evening at 8pm for an hour on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely.

You should be an experienced teacher, educational consultant, forest school leader, training and development specialist, learning designer, facilitator or any other kind of role creating learning projects, programmes and experiences. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role. 

Your support will help young people and learners improve their environmental knowledge of design and research as well as contributing to our community-owned park. This will in turn provide a sense of stewardship over the land once the park is created and student's ideas have been built into the park. 

Creating learning projects with educational institutions will also help our charity with the strategy to buy the land through showing the value of our environmental education programme before we create the park. 

Main purpose of the role

To provide telephone friendship service to veterans (and their partners) in their own homes.

Key focus

• To provide telephone friendship and companionship which is appropriate, and person centred. You will need the use of your own telephone /mobile.
• The use of a quiet safe space so you can concentrate on the call and maintain confidentiality.
• Provide telephone support to alleviate loneliness and social isolation and help to build confidence.
• Report any concerns or problems to the volunteer coordinator immediately.
• To record information about the call on the telephone log and submit this monthly.
• Read and understand the information provided as part of the induction training.
• Understand and work to the Telephone Friendship Service guidelines, boundaries and expectations.
• Adhere to Royal Star & Garter confidentiality policy.
• To take care of own Health & Safety and that of others affected by your volunteering activities.
• Promote the reputation, culture and ethos of the charity as a quality provider of excellent care and customer service.

Time commitment

Minimum of 1 hour per week. There is no time limit on the length of service, but Telephone Friends are asked to make a commitment for a minimum of 12 months.

Our Values

We are a values-based organisation and strive to demonstrate our values in all we do:

With love: We carry out our work with love, care and compassion

Living positively: We are optimistic in everything we do, supporting veterans and their partners leading happy, fulfilled lives 

As a family: We work and live as one team, one family, one community

Standing in their shoes: We show admiration and respect for people and never forget what they have done 

Take courage: We are not afraid to what is right and what is needed

What we are looking for from volunteers

Essential skills and attributes 

It is essential that you are a naturally caring character that always puts people first, shows kindness, warmth, compassion and respect at all times, and loves to embrace life to make it meaningful for yourself and those you support. Others include:

• You enjoy working as part of a team
• You understand how to operate within a confidential environment
• You are aware of the needs of older people

We are also looking for people who are willing to undertake induction and training and who will work within our guidelines and policies. The role is dependent on a DBS check.

Behaviours & characteristics

• Good listening and communication skills
• Naturally patient and able to demonstrate sensitivity
• Reliability and at the same time flexible to changing needs

Don’t worry if you are new to a role like this. We will support and train you and encourage you on your telephone friendship journey.

Pathway to becoming a volunteer

• Application Form
• Informal meeting
• References
• Enhanced Disclosure & Barring Check
• Induction Training

Other information you need to know

This is a remote role, and you will be required to attend online induction training.

You will need access to a phone to make calls and access to emails to receive information regarding your calls.

Unify Giving is a revolutionary platform empowering direct donations to individuals experiencing homelessness. Our goals is to increase transparency, accountability, and the overall impact of charitable giving and create a more equitable and compassionate world by connecting donors directly with those in need.

About the Role:

We are seeking a highly motivated and results-oriented Payments/Stripe/Stripe Connect Specialist to join our growing team. In this role, you will play a critical role in ensuring seamless and secure payment processing for our platform. You will be responsible for integrating and managing Stripe Connect within the Unify Giving app, optimising payment flows, and ensuring compliance with all relevant regulations.

Responsibilities:

• Design, implement, and maintain seamless payment processing integrations using Stripe Connect.
• Optimise payment flows to minimise friction and maximize transaction success rates.
• Collaborate with engineers and product managers to implement new payment features and functionalities.
• Troubleshoot and resolve payment-related issues.
• Stay up-to-date on the latest industry trends and best practices in payment processing.
• Bonus: Experience with software development or a strong technical aptitude will be highly valued.

Qualifications:

• Proven experience in payment processing, with a strong understanding of Stripe Connect.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong attention to detail and accuracy.
• Passion for making a positive social impact.
• Bonus: Experience with software development or a strong technical aptitude.

Benefits:

• Opportunity to make a significant impact on the lives of those in need.
• Collaborative and supportive team environment.
• Opportunity to work on cutting-edge technology.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation,