Administration Support Jobs
This is an exciting new role for someone who is interested in gaining the experience and training necessary to become an information and advice navigator.
Working as part of our committed and expanding team, your main role will be supporting the advice team with triaging client contact over the telephone, online and face to face. We will provide you with full training and supervision to carry out your role.
Purpose of the role:
· Triage all client enquiries and referrals received via the helpline, email enquiries and drop in callers Provide administrative support to team advisers.
· To support clients with form completion – online or paper based.
· To support the Information and Advice Service (Later Life Planning Service / Dementia Adviser team)
You will be the first point of contact for our clients, whether that be by email, telephone or face to face.
We will provide training and support to help you develop your skills and become an efficient navigator onto other specialised services.
The client requests no contact from agencies or media sales.
Based at our Head Office, in Leatherhead, KT22 0BX
Status: Fixed-term until July 2025
Salary: Band 4, £26,160 per annum, plus 5% Outer London Fringe Allowance
Hours: Full-time, 37.5 hours per week, Monday - Friday, 09:00 - 16:30, hyrbid, 2 days in office, 3 days at home.
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About Us:
Combat Stress is the UK's leading mental health charity for veterans. For over a century we've been helping former service personnel deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service. We provide a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide services in-person, and via phone and online.
About the role:
An exciting opportunity has arisen for a HR recruitment administrator. With previous experience in a demanding HR recruitment administration role, you are able to provide first line HR advice professionally. You possess excellent interpersonal skills with the ability to quickly establish and maintain sound working relationships with staff at all levels.
You have an organised and process driven approach to work, demonstrating your high level of accuracy in work and the ability to meet tight deadlines. You also have an understanding of the need for confidentiality and sensitivity with regards to the information you will be working with.
This role is subject to a DBS check.
As a healthcare environment, and for the health and wellbeing of our staff, veterans and visitors, we encourage everyone at Combat Stress especially professionals that are veteran facing to take up the offer to be fully vaccinated against Covid-19
What we offer:
You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.
Benefits:
* 27 days annual leave, with an increase to 30 days annual leave upon 5 years of continuous service, plus bank holidays and an additional increase to 33 days annual leave upon 10 years continuous service, plus bank holidays.
* Competitive stakeholder pension scheme - contributions matched up to 11% of salary
* Discount shopping vouchers
* Cycle to work scheme
* Access to the Employee Assistance Programme
* Flexible working
* Access to Blue Light Card scheme
* Death in Service Scheme
Plus many more.
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For more information, please head to our website.
Permanent
35 hours per week
£23,488.66 National or £26,631.76 in London per annum/ pro rata (plus allowances)
Flexible working, family-friendly policies, 28 days holiday (plus bank holidays_
Home Based
The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are most vulnerable and in desperate need of help. We're there for children every step of the way.
This role is within our Youth Impact Directorate. It will support the team in a range of activities, but predominantly in overseeing external and internal enquiries into the team relating to safeguarding and adults accessing records who have previously been adopted through or historically in the care of The Children's Society.
We are seeking an organised person to join our dynamic, ambitious team.
A key part of this role will be your ability to:
-Provide high-quality business administration across the activities of the Safeguarding and Quality Practice team
-Oversee, process, and record all external enquiries by adopted or care adults to access their records
-Process and link with the Safeguarding and Quality Practice Advisors on safeguarding enquiries managed through a duty inbox
-Support the team in creating and delivering audit materials for quality assurance activities
-Finance processing and oversight
-Administrating a calendar of learning and development opportunities
-Minutes and administration of meetings, training and events
To be successful in this role, you must have:
-Experience in office management and business and financial administration
-Experience in managing sensitive data and information
-Understanding and working knowledge of data protection
-Excellent proven organisational skills within complex environments
-Ability to communicate sensitively and professionally
-Project management skills
-Minute taking skills
-Advanced IT skills in Microsoft Word, Excel, and PowerPoint
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support. We also campaign to change laws and policies to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
The Children's Society is committed to safeguarding and protecting the children and young people we work with. As such, all posts are subject to a safer recruitment process, including disclosing criminal records and vetting checks. We ensure that we have a range of policies and procedures that promote safeguarding and safer working practices across our services.
Therefore, candidates applying for work in our Youth Impact Domain must complete an “Employment history_template” document before the interview. The fully completed document should be uploaded by the candidate when uploading their CV.
The closing date for applications is the 29th of July 2024. If after 14 days, we have received enough applications, we reserve the right to close this vacancy from the 15th July onwards.
Interviews will be held on the week commencing the 29th July 2024
About the role:
We are looking for an organised and proactive Project Administrator to join our team. You will provide essential administrative support to the Project Lead. Primarily focused on East Cheshire NHS Trust, you will assist in the running of our volunteer management contracts by recruiting and liaising with volunteers and other relevant stakeholders, coordinating day to day cover of volunteers and supporting with volunteer events.
What we are looking for:
This role is suited to someone who is looking for an opportunity to develop new, or re-hone previously obtained, skills with a view to expanding within post. You might be seeking to re-enter the workforce following some time away for any number of reasons, so your previous work experience is less important to us than your current commitment and approach to the job.
This role is currently designed to be task oriented, allowing the post holder to learn on the go; but there is room to develop if wanted. A number of different skills might be helpful for the post holder, including strong organisational approach, a willingness to learn, good communication and interpersonal skills and the ability to be self motivated.
We know that our staff team is better when it reflects the communities we seek to serve. We are particularly keen to speak with candidates who might not currently see themselves as part of our make-up. This includes those from Roma, Gypsy and Traveller communities and other racially marginalised backgrounds.
What we can offer:
We're a small, passionate, and hardworking team where everyone’s input is encouraged and valued. We will develop a professional development plan tailored to you as an individual and will support a range of training opportunities.
• Salary of £21,500FTE (this role is 0.5 FTE, therefore pro rata: £10,750)
• 25 days’ starting annual leave, plus bank holidays and up to 3 days during the Christmas period
• We will also support staff to take additional time to fulfil volunteering roles
Key Responsibilities:
1. Provide administrative support to the Project Lead, including managing documents, scheduling meetings, and maintaining records.
2. Assist in the development, implementation, and optimisation of operational processes to enhance efficiency and productivity.
3. Assist in the recruitment of volunteers to East Cheshire NHS Trust.
4. Supporting with volunteer engagement, communications and events.
5. Coordinate and liaise with colleagues to ensure seamless collaboration and integration of operational activities.
6. Liaise with external stakeholders to facilitate effective communication, collaboration, and relationship management.
7. Assist in the preparation of reports, presentations, and documentation related to operational activities.
General Responsibilities as a CVSCE employee:
8. Contribute to the financial health of the organisation through positive compliance with relevant budgetary requirements and processes
9. Contribute to the general high-quality culture of the organisation through active engagement with HR processes
10. Commitment to the values of the organisation, demonstrably applying them to the day-to-day activities of the role
The client requests no contact from agencies or media sales.
Introducing Chance UK
Join Our Team
Do you believe every child deserves the chance of a better future?
We’re a small team with a big ambition – to help every child flourish. The need for our work has never been greater and we are in an exciting period of growth in order to meet that challenge.
We provide a range of empowering services for children aged 5-13 and their parents and carers. We pride ourselves on developing evidence-based services, which put children at the heart of our work, and our services are designed to build social and emotional skills and resilience.
We know what we do works. We provide our unique support in a variety of ways and working at Chance UK puts you right at the heart of changing children’s and families’ lives. You will be a core part of our team, so it is vital you share our values and support our mission.
It is important that our team reflects the diversity of the communities we work with. We are actively seeking people from diverse ethnic backgrounds, disabled people, people who identify as male and people from LGBTQ+ communities. We are also keen to hear from those who have lived or professional experience of the issues we work on, including school exclusion and Special Education Needs and Disability (SEND).
We value our team through offering a range of benefits, including:
- 25 days holiday, plus bank holidays, 2 Wellbeing days, an extra celebration day and additional leave over Christmas
- Matched pension contributions up to 5%, entitlement from the start of your employment
- Enhanced maternity/paternity and shared parental leave
- Flexible working
- Enhanced Sick Pay
- Access to employee assistance programme
Please note that Chance UK is committed to safeguarding and promoting the welfare of children and young people and therefore our recruitment process for this post will include an enhanced DBS check.
Key Information
Reporting to: Director of Services
Employment type: Full Time
Direct reports: N/A
Hours: 37.5 hours per week. Presence in the office will be mandatory during the first few weeks until the post holder eases within the role. Then the working pattern will switch to Hybrid working with a minimum of 2 days in the office and a possible 4 Saturdays a year for graduations.
Location: Office based. We are a hybrid-working organisation. Our main office is a few minutes from Finsbury Park station.
Start date: ASAP
Salary: £27,562.50 per annum
Closing date: Sunday 14th July 2024
Interview: Week commencing 29th July 2024
Role purpose
Chance UK are looking for a go getter and experienced administrator to join the team. The role will manage the services administration from imputing data on our system and supporting referrals to ensure that all relevant information is captured to planning celebration graduations.
Key to this role is supporting and developing qualitative and quantitative data, establishing high quality practices; a focus on outcomes for children and young people and fostering a positive team culture. The successful post holder will ensure best practice in all service delivery whilst ensuring that outcomes are captured in line with KPIs. Good knowledge of Salesforce would be desirable.
Click to see the full job description and find out more about this role.
The client requests no contact from agencies or media sales.
Reporting
This role reports to the Director of Finance and Administration.
Responsibilities
Office and facilities administration
o Liaison with office owners about accommodation, facilities, services and supplies to ensure smooth running of charity HQ.
o Ordering office stationery and supplies.
o Off-site storage oversight and organisation.
o Printer supplier contract management.
o Implementation of the Health and Safety action plan and obtaining landlord documentation on a timely basis.
o Maintaining a log of laptops, organising new laptops where required and the return of laptops from leavers.
o Maintaining company credit card and petty cash records.
Lead responsibilities
o Office Fire Warden.
o Office First Aider.
Senior Leadership Team support
o Researching, organising and booking travel.
o Support for diary management.
o Meeting venue sourcing research, organisation and booking.
o Expenses administration.
o Project implementation support as required.
o Venue sourcing, travel, accommodation and refreshment support for staff and team away days as required.
Trustee Board support
o DBS checks for new Trustees.
o Updating Trustee induction pack.
o Maintaining contact details.
o Booking training for Trustees and maintaining Trustee training records.
o Supporting Trustees travel to meetings, including researching and booking travel and accommodation.
o Sending diary invites for Board and Committee meetings as required.
These responsibilities may change depending on the needs of the organisation and as agreed with the line manager.
Experience
Experience is sought in the following areas:
· General administration in a busy office environment, ideally with a dispersed workforce working in the office and at home throughout the UK.
· Meeting logistics organisation including venue identification; venue booking liaison; travel booking; accommodation booking.
· Processing confidential information about staff and partners in compliance with GDPR.
· Working with international partners would be ideal but not essential, including multiple cultures and currencies.
Hours: 37.5hrs per week
Salary: £32,074 - £34,240 per annum
Are you an experienced legacy administrator, who wants to be part of our lifesaving team?
We’re looking for a Legacy Administrator to join our Individual Giving team, to ensure that Thames Valley Air Ambulance is processing gifts efficiently, playing a crucial role in the administration of this pivotal income stream.
About us
Thames Valley Air Ambulance is one of the UK’s leading air ambulance charities. We’re here for people in Berkshire, Buckinghamshire, and Oxfordshire when they need us most. Bringing hospital-level care by land and air.
We exist to give everybody in our community the best chance of surviving and recovering from an emergency. Our mission is to do everything in our power to protect, save and revive lives, with the best critical care at the scene and beyond.
We love what we do. Our charity is a place where people care for each other, provide support and encourage everyone to be their best and we pride ourselves on being one of the UK’s leading air ambulance charities. As an innovative charity, we are continually developing our organisation and pushing the boundaries of patient care to deliver a unique emergency service, where and when it is most needed. We are driven to do the right thing for our patients, their families, our supporters and community. All our staff live our values: passion, excellence, respect and care.
The role
As Legacy Administrator you will:
- Be first point of contact for the Legal team, representing the charity in communications with legal professionals
- Be responsible for the day to day management and coordination of legacy case file administration and stewardship for Thames Valley Air Ambulance to meet the legacy income budget
- In conjunction with the Individual Giving (and legacy?) Development Manager, develop, deliver and evaluate a legacy programme, in line with the Fundraising department strategy and Thames Valley Air Ambulance aims
- Act as a source of expertise in legacy fundraising for the charity
About you
To be successful in this role, you will need strong administration skills, with the ability to manage a varied and busy workload effectively. You will also need excellent communication skills, from drafting written correspondence to interacting with the public on the phone, or face to face at events. Ideally you will have experience of having sensitive conversations as you will be in regular contact with bereaved families. A knowledge of Wills, Probate and Trust law would be desirable.
If this role sounds like it’s for you, we would love you to apply!
We offer a competitive salary and great staff benefits such as:
- 25 Days holiday
- Hybrid Working with the option to work up to 3 days remotely
- Holiday Trading
- A day off for your birthday (pro rata for part time)
- Free Flu Vaccination
- Option to purchase a Blue Light Card
- Employee Assistance Programme
- Company Pension Scheme
Closing Date: 1 August 2024
This post may close early due to high numbers of applications, so you are advised to apply promptly.
You may have experience in the following roles: Legacy Officer, Legacy Coordinator, Legacy Manager, Fundraising Administrator, Probate Administrator, Trusts and Estates Administrator, Charitable Giving Coordinator, Donations Administrator, Individual Giving Officer, Fundraising Manager, Legal Administrator, Wills and Probate Assistant, Estate Planner, Charity Administrator, Bereavement Support Officer, etc.
REF-215 189
Are you an experienced and dynamic administrator looking for a challenging new role? Our growing company is seeking a highly intelligent and motivated Senior Administrator to join our operations team.
In this key position, you will be responsible for a wide range of mission-critical administrative tasks to keep our office running smoothly. You will be involved with accounts payable by processing invoices in Xero, create and maintain spreadsheets for reporting and analysis, and develop new processes to improve efficiency.
You will also play a vital role in customer management by corresponding with clients, proofreading important documents, and providing backend support for our company website. Superior written and verbal communication skills are a must.
The ideal candidate will have at least 3 years of administrative experience, excellent Microsoft Office skills, and a knack for juggling multiple priorities with tight deadlines. You must be highly organised, detail-oriented, and able to work independently with minimal supervision.
This is a fantastic opportunity for a true administrative superstar to take ownership and put their talents to work in a fast-paced environment. We offer a competitive salary and excellent holiday package.
To apply, please submit your CV and a cover letter detailing your relevant experience and strengths. It is important that you relate your experience to the skills required for this role.
The client requests no contact from agencies or media sales.
We’re looking for an enthusiastic individual with office administration and customer service experience to join us as an Administrator and provide the support we need to help us deliver an effective local service. This is an exciting opportunity and you will play a key part in standing up to the housing emergency.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
About the team
In Norfolk we have provided housing advice for over 25 years, with offices in Norwich and Kings Lynn as well as Court Desks in Norwich, Kings Lynn and Great Yarmouth County Courts. We work within communities to understand and respond to the housing issues they have and work in partnership to deliver our priorities: supporting people with additional needs, combatting discrimination and disrepair in the private rented sector and fair access to and delivery of social housing throughout Norfolk.
About the role
You will be the first point of contact for in-person and telephone callers to the service which involves taking client details, providing information and working with advisers to direct enquiries to the right people. You will provide administrative support functions and have responsibility for designing and developing office systems and processes, data input, extraction and analysis and finance administration. Helping the front line team with case administration, assisting the Hub management with ad-hoc projects and making sure that our office equipment is properly maintained – these are all aspects of this interesting, varied and vital role.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
With proven office administration and customer service experience, you’ll be a confident user of Microsoft Office, including Excel, Word, PowerPoint and Outlook. Someone with a passion for social justice, who thrives in a fast paced and busy office environment, you have a flexible and tenacious approach and enjoy learning new skills. You will be able to input, extract and analyse data and be able to review processes, introducing new ways of working where needed.
In return we can offer a competitive salary and a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Home is everything. We exist to defend the right to a safe home. Join us in ending the devastating impact the housing emergency has on people and our communities.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
CVs without supporting statements will not be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Benefits:
- Semi-flexible hours
- Career progression
- Wellness allocation (for gym, spa, massage or private healthcare)
- Enhanced pension
- Mental health support
- Birthday off
Overview of FSUK
‘To put everything into one sentence. FSUK has positively changed my life in a time of darkness and I will forever be indebted to the charity for this. Thank you.’
Sam, Fowler’s Fox, 2022
Fowler’s Syndrome UK (Registered Charity number 1196903) is a unique patient and clinician led charity that works to raise awareness, promote education and encourage research into the debilitating bladder condition Fowler’s Syndrome. The condition solely affects women and Fowler’s Syndrome UK (FSUK) is the only charity in the world to directly support women with this condition.
Fowler’s syndrome is a life changing and currently almost untreatable condition, affecting up to 20,000 women in the UK. It causes full or partial urinary retention and solely affects women*, meaning they have problems passing urine due to a difficulty in relaxing the urinary sphincter. The peak age of onset is 26. It was first described by Professor Clare Fowler, Emeritus professor of Uro-Neurology at UCLh, and FSUK’s patron, in 1985.
We estimate that there are in excess of 20,000 women in the UK suffering from, but not necessarily diagnosed with, the condition, because of the lack of knowledge about Fowler’s Syndrome both from a patient and clinician perspective.
85% of women with Fowler’s Syndrome say the condition has had a severe or devastating impact on their life.
75% of those with FS have been told their urinary symptoms are due to anxiety or ‘all in their head’
There is low awareness of the condition among the medical community outside of specialist hospitals. Only an estimated 30% of GPs are aware of Fowler’s Syndrome. Once diagnosed, there are few resources available for patients and limited treatment options. Many women feel alone and unsupported.
Our mission is to provide resources, promote education and facilitate research into Fowler’s syndrome; so women with the condition have stigma free access to a timely diagnosis, suitable and effective treatment options, care and psychological support.
* Women and AFAB
The Role: Administrator
The administrator’s role is to support the CEO in the daily management of the charity. This will include administration, delivering resources, comms including social media and website, outreach and events, fundraising and research. It will also include supporting the CEO and Patient Liaison with seminars and conferences, and support groups.
Administration: Support the CEO and the Finance and Governance lead with daily activities, including but not limited to grant applications, basic finance administration, project management, project delivery, database management, office management. Objective: Improve efficiency and quality of the charity’s management
Resources: Supporting the CEO and working to deliver first class resources. Working with the CEO and Patient Liaison to efficiently and effectively run the roll out of our resources, following the CEO’s guidelines and the charity’s mission and vision. This will include Healthcare professional (HCP) leaflets, Patient leaflets, a catheter support series, mental health support series, Pain management support from pharmacists and Physiotherapist led sessions. This will also include management of zoom and in person groups, dissemination of information on studies and surveys.
Comms: Manage the patient database including GDPR, manage newsletters, PR, website. Manage FSUK’s social media, with direction from the CEO. Daily posts plus responding to queries and signposting. Social media partnerships. Monthly email to database. Basic updates to website
Outreach and events: Drive awareness of FSUK in the local community and beyond Work with CEO to manage merchandising, registration, setup, logistics of events. Find, plan and represent FSUK at events. Manage yearly even calendar. Working with the CEO and administrator to plan, organise and run events, including transformative one-day seminar for healthcare professionals and a two-day seminar for FSUK users and clinicians.
Fundraising: Help the CEO and Patient liaison with fundraising, both on an individual and trust basis.
Community led research: Assist the CEO in creating patient led community research.
Research: Assist the CEO and work with the Patient Liaison in creating and conducting research. Including Patient perspectives input into consensus guidelines for non-surgical management, Dr. Ingrid Hoeritzauer, Patient experiences with sacral neuromodulation, Dr. Caroline Selai, Awareness of FS among UK urology community, Prof Jalesh Panicker via University Cambridge, Physiotherapy treatment experiences with FS and CIUR, Dr. Ingrid Hoeritzauer. Our research will help enable women to receive the support they need and fulfil their potential, offering quicker diagnosis and better treatments and enabling our community to thrive.
There may be occasions where staff are required to work out of hours or support at events, including wish related activities such as our annual wish family Christmas party or wish community events, cheering runners at the London marathon or working at our annual fundraising gala. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Personal Qualities for the role:
- Preferred: Lived experience of bladder conditions
- Demonstrate commitment to the charity, its strategic objectives and cause
- Exhibit strong relationship building abilities
- Strong networking capabilities
- Good team player
- MS Office, Zoom, social media, Wordpress, Mailerlite proficient
- Good written and communication skills
- Enhanced DBS check
To apply:
Via Quick Apply, or send your CV plus a cover letter by 14th July 2024 (email address in job description and candidate information pack)
The client requests no contact from agencies or media sales.
You will be joining a small and vibrant team at a time when our service is more important than ever. The Charity has expanded substantially over the last 2 years and the role of Board Administrator will support our Trustee Board to deliver high quality governance and strategy with strong organisational skills and record keeping.
Your main responsibility as a Board Administrator will be to prepare papers for Monthly Trustee Board meetings, minute taking and record keeping for Board and Sub committee meetings. In addition providing administrative support to Board sub committees where needed and organising accessible venues and equipment for hybrid meetings.
You will be familiar with minute taking, governance and working closely with Trustee Boards and you will need strong skills to prioritise and organise your workload effectively.
We are a charity that provides in person and online peer support groups and befriending for mental health in Bristol and surrounding area.
About the Role
An exciting opportunity has arisen for an enthusiastic, proactive and well organised administrator to develop their skills as part of the Quality and Standards team delivering administrational and engagement support for the teams’ key objectives in the raising of standards with quality assurance process to ensure projects, activities, products, platforms and services are organised and executed to a high standard. The successful applicant will have excellent administrative skills with a high level of emotional intelligence alongside relevant experience in a fast-paced environment, underpinned by a ‘can do’ work ethic and high level of probity. The successful applicant will also have a passion for supporting programmes for young people to accelerate their personal and professional development.
Role Purpose
To provide highly efficient administrative support and be proactive within the Standards Department with exceptional organisational skills, attention to detail and a strong teamwork ethic.
The purpose of this role is to provide high-level general administration for the Quality and Standards team who is responsible for raising standards through the learning lab educator platform, using benchmarking resource products, to empower young people and champion future skills.
Key tasks and responsibilities
1. Administrative support to raise standards - Learning Lab:
• Support the engagement plan activities for educators to use the online learning platform and to access educational benchmarked resources.
• To aid the Digital Skills Development Manager to support the creation of editorial and marketing scripts.
2. Administrative support to empower young people - Benchmarking Resources and National Standards:
• To assist the Quality and Standards Manager to develop teaching tools for educators in colleges and training providers.
• Effectively support the co-ordination of resources (including agencies, suppliers, volunteers, and partners) so that all project elements are delivered to acceptable standards and meet the required outcomes.
3. Support to champion future skills – Competition portfolio reviews and audit:
• Producing and distributing accurate records of meetings. Acting as secretariat for meetings that are either in person or virtual that will include setting up meetings using Zoom or Teams, minute taking, and recording actions.
4. Operational Impact:
• Administration and co-ordination of activities in line with the project operational plan
• Develop, co-ordinate and maintain appropriate systems and processes, tracking and reporting on activity.
5. To work with internal or external stakeholders at all:
• Liaising with educator partners to ensure key quality assurance documentation is submitted to deadlines and collated on the appropriate systems.
• Monitoring the enquiries, allocating queries to team members and responding to requests for information.
• Providing support to the team in answering queries from staff, external stakeholders and suppliers.
• Assisting the team with arrangements for meetings and events including booking travel, venues, catering and accommodation.
• Supporting the budget management processes; raising purchase orders, processing invoices and monitoring expenditure.
• Maintaining all administrative systems, processes and databases.
• Supporting the monitoring of key performance indicators for learner and educator engagement and prepare data for inclusion in reports.
6. General
In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:
• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.
Person specification
Key: [E] Essential / [D] Desirable.
Qualifications and experience:
• Experience operating as a high-level administrator or coordinator. [E]
• Maths GSCE grade A-C or equivalent [E].
• Experience of working in a team, including dealing with the public [E].
• Experience of using Microsoft Office suite, including Outlook, Excel, Word, PowerPoint [E].
• Experience developing and/or managing digital learning platforms and systems like Moodle. [D]
Knowledge and skills:
• Strong planning and organisational skills and ability to manage time effectively. [E]
• Excellent communications skills and ability to create high quality and engaging written content. [E]
• Highly IT literate, knowledge of LMS platforms (Moodle) or any CMS would be useful. [E]
• Able to interact with others in a sensitive and diplomatic manner, able to build rapport and establish effective relationships [E].
• Able to organise time effectively, create work schedules, prioritise workload and meet deadlines [E].
• Able to follow directions from supervisors and respect policies and procedures. Demonstrates commitment to the organisation and task completion [E].
• A level of numeracy sufficient to be able to check and reconcile statistics and financial information [E].
• Capacity to learn new systems and software packages. [D]
Personal qualities and attributes:
• Excellent team player and collaborative approach to work. [E]
• A passion to deliver the highest standards of work with attention to detail. [E]
• Very reliable and with a high level of probity. [E]
• Able to work to own initiative with broad direction. [E]
• Able to think creatively and solve problems. [E]
• Flexible in working methods and ideas. [E]
Special circumstances:
• Prepared occasionally to work outside normal hours [D].
• Prepared to travel within the United Kingdom [D].
• Able to spend time away from home [D].
How to apply: Please view the attached supporting document for full details on how to submit an application.
This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.
Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.
25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About you
You’ll definitely be someone who loves working at a high level and has solid experience of providing close support to the Chief Executive. You are collaborative with excellent communication skills. You have excellent attention to detail and will thrive in a fast paced environment with strong organisation skills. You’ll be experienced in using various means of software with experience of managing a Chief Executive’s diary and liaising with external contractors.
About the role
This is a varied role; from managing the Chief Executive’s office effectively and proactively, to organising and coordinating general office procedures and administration of the office.
About us
Carers UK is the leading national charity for unpaid carers. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing. We exist to make life better for carers and bring about lasting change.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email the recruitment team to discuss.
The closing date for applications is 5pm, 24 July 2024
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK are actively interviewing as we receive applications.
Carers UK may carry out online and social media checks as well as seek references before a formal offer is made.
The client requests no contact from agencies or media sales.
Administrator (14-month FTC)
Are you an experienced administrator, self-motivated, and with a proven ability of successfully organising and managing a wide-ranging workload? Is doing a job that makes a difference important to you? We are looking for a responsible and competent administrator to provide a high level and timely administrative support to the work of the Ministries Team of the Methodist Church.
To be considered for this role, you will be enthusiastic and hardworking, with good time management and organisation skills. You should possess excellent interpersonal and communication skills. The ability to engage with and use effectively various web based software tools is desirable. Logistics and event management experience is also beneficial for this role.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme with pensions matched up to 8%.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups.
If you require reasonable adjustments to made at any stage of the recruitment process, please let us know
Closing Date: Sunday 7th July 2024, 23:59pm
*Please note this closing date was amended from Saturday 6th July to Sunday 7th July 2024
Shortlisting: Monday 8th July 2024
Interview Date: Wednesday 17th July 2024 in London
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
The client requests no contact from agencies or media sales.
Business Administrator
Salary: £27,527 - £30,831 per annum + 6% pension
Employment type: Permanent contract
Hours: 36 Hours per week
Location: Haringey, North London including some hybrid working
Closing date: 15 July 2022, 12noon
Interviews: 26 July 2024
Do you thrive in a busy and dynamic environment? Are you passionate about supporting a cause that makes a difference?
The Bridge Renewal Trust is a forward-thinking charity dedicated to reducing heath inequalities and creating healthier, safer and stronger Haringey communities. Established in 2009, we have grown from a team of 3 to over 55 staff members, supporting over 20,000 people annually with a turnover of approximately £3m.
We are seeking an experienced Business Administrator to oversee our day-to-day administrative functions, including human resources and office management. You will provide administrative and operational support to Chief Executive and the senior management team with the goal of streamlining administrative processes, improving consistency across the organisation, and enhancing organisational efficiency and effectiveness. This role is pivotal in improving the quality of services provided to the diverse communities in Haringey, at a time when our support is needed more than ever.
First and foremost, we are looking for an ambitious and competent professional with a strong track record of executive administrative experience; excellent organisational and time management skills with the ability to prioritise workload and meet deadlines; and strong communication and interpersonal skills, with the ability to build rapport with staff and volunteers at all levels.
We operate flexible working practices, and depending on work commitments, the post holder may utilise some hybrid working arrangements as appropriate including working from our offices or at home.
Are you ready to join our growing team and be part of positive change? This is your exceptional opportunity to join a progressive organisation where we value and reward the performance of our staff.
To apply, please email your CV with contact details of two referees, a supporting statement demonstrating how you meet the requirements set out in the Person Specification and completed equal opportunities monitoring form.
For a full job description, please visit the Bridge Renewal Trust website.
The Bridge Renewal Trust is an equal opportunities employer and positively welcomes applications from all sections of the community.
Company registration No: 06949568, Registered Charity No: 1131941
The client requests no contact from agencies or media sales.