Administration Officer Jobs
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CLPE is based in our beautiful Grade 2 listed building in Southwark. Our Centre houses an amazing collection of 25,000 children’s books as well as being a training and event centre for teachers, publishers and everyone else who works with children’s literature and cares about children’s literacy. We have a friendly, talented and committed team working both from the Centre and remotely. The post holder would be required to work at our Centre at least one day per week but may work remotely for the remainder of their hours.
We are currently undergoing a restructure of the team. This is a new role, reporting to the Finance & Operations Director, and line managing our Finance Administrator. Estimated at 22.5 hours per week with flexible allocation Monday-Friday, and can be offered as year-round or term-time only. On application, please detail your availability and preferences for working patterns, and year-round or term-time only.
Key responsibilities:
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Ensure accurate and timely financial and management accounting reports are produced each month, that include full-year accounting forecasts and 18 month cashflow forecasts
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Devise and maintain financial systems, procedures and internal controls for current and new work streams including online developments, grants and funded projects ensuring compliance with administration and financial regulations in relation to charity, trust and company law and regulations and funder requirements.
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Oversee procurement processes in line with the Manual of Authorities, including management of supplier contracts, working with the Centre Manager. This includes, but is not limited to, all contracts relating to the provision of services such as human resources, cleaning and maintenance, IT and reprographics, health and safety. Make timely payments to suppliers and staff using online banking.
The person we are looking for will have:
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a formal accountancy qualification
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amazing organisational skills and the ability to work and manage others under pressure
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excellent attention to detail and a commitment to evolving systems and processes that make everything more efficient
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the ability to liaise and communicate effectively with a wide range of people within and outside of the organisation
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a willingness to engage, negotiate and hold suppliers accountable for quality service provision
A generous holiday allowance is provided - 30 days a year for a full time role plus Bank Holidays and closure between Christmas and New Year.
If you are interested in being part of our team and taking on this key role, we’d love to hear from you. We are scheduling interviews as applications are received. Don’t miss your opportunity, apply now with your CV and a statement detailing how your skills and experience meet the requirements of the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Operations Officer will form part of the Jigsaw4u Front of House team. They will be responsible for all HR administration, including staff training and staff wellbeing and communications. In addition they will lead on office maintenance issues, and support the delivery of operational projects.
Jigsaw4u is proud of its 26+ year history providing specialist wellbeing support services for children, young people and families across South West London.
The Operations Officer is a new role for the charity and will bring vital support to the Operational and HR functions of Jigsaw4u, to ensure smooth administration of these areas so staff are enabled to continue delivering services of the highest quality to our service users.
1. Purpose of job
Be responsible in the designated area for:
· Performing HR administration, and maintaining HR records
· Arranging DBS checks for staff and volunteers.
· Coordinating training, wellbeing activities and events for staff.
· Creating staff newsletters and other staff communications.
· Supporting the Director of Operations in delivery of operational projects.
· Overseeing office maintenance and Health & Safety.
· Forming part of the Jigsaw4u Front Office team.
2. Main duties
HR administration
· Maintain personnel records on HR platform
· Log staff absences
· Create and circulate adverts for vacancies
· Create and update Job Descriptions and Person Specification documents
· Support staff recruitment processes i.e. responding to job enquiries, managing CV database, arranging interviews
· Produce HR reports e.g. turnover, absences, annual leave
DBS checks for staff and volunteers
· Maintain database of DBS checks for staff and volunteers.
· Perform DBS checks for new members of staff and volunteers, and renewal checks for existing staff and volunteers
· Produce assurance letters for staff
Organise training, wellbeing activities and events for staff
· Research and arrange staff training as required, keeping within training budgets
· Maintain records of all staff training, including Child Protection training for staff and volunteers.
· Coordinate programme of staff wellbeing activities and events, ensuring value for money.
Other responsibilities
· Support the Director of Operations in delivery of operational projects.
· Creating staff newsletters and other staff communications.
· Lead on ensuring Jigsaw4u’s premises are a safe and appropriate office environment.
· Maintain records of Health & Safety checks and Fire Risk Assessments
· Resolve office maintenance issues, sourcing reliable and cost effective suppliers
· Undertake Emergency First Aid at Work training and act as nominated First Aider.
Front office
· Answer telephone, emails and enquiries.
· Work as a team with Front Office colleagues.
· Represent Jigsaw4u effectively to service users and visitors.
3. Generic responsibilities
· Manage personal resources and own professional development
· Ensure a continuous improvement approach is taken to all aspects of the role
· Work in a manner that promotes equality and values diversity
· Promote a health and safety culture within the workplace
· Follow the Jigsaw4u Safeguarding Policy at all times and respond to safeguarding concerns to a high standard
· All information must be maintained in accordance with the Jigsaw4u Data
Protection Policy and GDPR
· Undertake other activities as required
Helping children, young people and families in South West London put the pieces back together following social and emotional difficulties.
The client requests no contact from agencies or media sales.
Chief Executive Officer reporting to the Chair of the Ampleforth Abbey Trust
Ampleforth Abbey Trust is looking to appoint a dynamic strategic leader to the post of Chief Executive Officer (CEO).
Purpose of the role
The post of Chief Executive Officer (CEO) leads the works of the Abbey Trust on behalf of the monastic community, providing strategic leadership and managerial oversight of the Trust’s activities. In conjunction with the Chair of the Trust, the post-holder will support the Abbot in ensuring that the needs and ambitions of the monastic community are met, whilst also ensuring that the contents and pace of the Trust’s forward plan align with these needs. The post-holder will work closely with the Abbot to understand fully the needs and plans of the monastery and identify the business challenges and opportunities facing the Trust arising from these.
The post-holder will take the lead in ensuring that staff, volunteers and external stakeholders are engaged in the work of the Trust. They will also maintain a professional relationship with the Head and Bursar of Ampleforth College to ensure effective co-ordination and open communication where necessary.
The CEO is accountable to the Chair of the Ampleforth Abbey Trust and will work in liaison with the Abbot, and the Head and Bursar of Ampleforth College. In addition, they will also work closely with the Co-ordinator of Hospitality and the General Manager to reflect the importance of hospitality, retreatants, groups and general visitors, to the work of the Abbey Trust.
The post-holder will work effectively with all regulatory bodies, particularly the Charity Commission, to ensure that all regulatory requirements are met.
Main Duties and Responsibilities
The key responsibilities of the CEO fall under the headings Strategy, Leadership and Management, with a particular focus on finance.
Strategy
· Developing and leading the implementation of the strategy for the Ampleforth Abbey Trust which supports the needs of the monastic community and the delivery of the Trust’s charitable objects and which has in-built clear key performance measures;
· managing the General Manager and the Finance Manager to ensure the financial sustainability of the Abbey Trust across all of its activities;
· managing the Director of Safeguarding and Wellbeing to ensure that the highest standards of safeguarding are implemented and embedded across all Trust strategies, plans and activities;
· in conjunction with the Clerk/Company Secretary ensuring that matters relating to legislation and governance – compliance, structures, policies and processes – are in place to facilitate efficient and effective working across the Trust in order to improve organisational effectiveness.
Leadership
· providing effective leadership and management to the Trust’s senior officers and finance team, and managing selected Trust-wide contracts (for example, HR, IT and fundraising);
· working with the Chair of trustees to lead and deliver the Trust’s fundraising activities;
· working with the Co-ordinator of Hospitality and General Manager to ensure that the Trust’s activities are supportive of, and aligned with, the hospitality apostolate;
· engaging in an open and inclusive manner with all staff and volunteers who work for the Trust, engendering staff buy-in and trust developing the Trust as a highly regarded employer;
· ensuring that trustees have the information required for informed decision-making and the fulfilment of their statutory duties and that a positive and effective relationship exists between the trustees and senior officers.
Finance
· Providing effective leadership and management to the senior officers and finance team;
· Leading and building on the existing finance function, ensuring on a day-to-day level that correct policy, procedure and systems are in place for:
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- effective monitoring and reporting
- an effective internal control environment
- effective management of costs
- compliance with relevant financial regulations
· Ensuring trustees have the financial information they require for them to fulfil their statutory duties.
- Working with the Investment Committee to ensure maximum return on capital for all the Trust’s assets and with the directors of Ampleforth Abbey Trading Limited and the Hospitality team to diversify and maximise income streams for the Trust.
Person Specification
The CEO will be expected to demonstrate evidence of the following skills, capabilities and experience:
Essential
· Proven experience as a CEO or an appropriate other relevant role, ideally within a regulated environment;
· Demonstrable competency in strategic planning, business development and performance metrics;
· Proven experience of operation at Board and Senior Management level;
· Outstanding organisational and servant leadership abilities;
· Proven experience, understanding and working knowledge of key finance and business functions within the remit of the role;
· Accountancy qualification and experience;
· Education to degree level, ideally with a business-relevant qualification;
· Proven experience of leading change, providing clarity and direction; including team development, matrix management and project management;
· Proven experience of managing staff and as necessary addressing supportive and remedial action;
· The ability to be a successful figurehead and ambassador for the Abbey and to make effective use of internal and external networks;
· Decision-making and problem-solving skills;
· High level negotiating and influencing skills;
· High flexibility of thought and diplomacy to manage a wide variety of stakeholders;
· An empathy towards the works of the Monastic Community and to uphold the values of that community;
· Exceptional communication skills including presenting / public speaking skills;
· High levels of resilience with a positive attitude;
· Excellent interpersonal standards and skills that include personal integrity, courtesy, patience and humour;
· Satisfy all criteria and checks relating to suitability to work in a school environment.
Desirable
· Experience of working with faith-based organisations;
· Experience of working within the charity and/or education sectors;
Resources Managed
· Line management of the Director of Safeguarding and Wellbeing, the General Manager, and the Finance Team.
· Budgets: To be advised by line manager
Line Manager and Annual Appraisal Reporting Officer
· Line management from the Chair of the Ampleforth Abbey Trust. Responsibilities to additionally report to the Finance, Audit and Risk Committee and to the Investment Committee, and directly to the trustees of Ampleforth Abbey Trust.
Safer Recruitment
· Ampleforth Abbey Trust adheres to safer recruitment as part of its commitment to upholding the highest standards of safeguarding for children and adults. All offers of employment will be subject to checks by the Disclosure and Barring Service (DBS) along with other relevant pre-employment checks and the receipt of employment references.
Salary
· Highly competitive based on skills and experience
Work Location
- Ampleforth Abbey
Ability to commute / relocate
- Ampleforth Abbey: reliably commute or plan to relocate before starting work (required)
Ampleforth Abbey Trust
· Ampleforth Abbey Trust is a charitable trust registered with Companies House and the Charity Commission. Ampleforth Abbey is home to a monastic community, part of the English Benedictine Congregation, and is located in the Howardian Hills, a designated Area of Outstanding Natural Beauty. The main work of the community is hospitality, through the welcome of visitors to its retreat centre and refurbished Visitor Centre, Shop and Tearoom.
Expected Start Date
- March 2025
Closing Date for Applications
- Midday Monday 9 December 2024
Interviews
- Friday 3 January 2025 at Ampleforth Abbey
As the Senior MEL Officer in the MEL team, you will support the Head of Impact & Learning and the MEL Manager, as well as the Programmes & Impact department and wider team, to measure and analyse the quality and impact of our programming. You’ll use your strong organisation skills, experience in data collection and analysis, and ability to identify key trends and impact in our work. You will also work with colleagues across the organisation to ensure that our impact and expertise in working with women entrepreneurs is measured and communicated accurately and effectively to our Board of Trustees and external stakeholders.
Department purpose
This role sits within the Programmes & Impact department, which is responsible for the development and delivery of our programmes and services, ensuring they are delivered to a high quality, remain responsive to women entrepreneurs’ needs and have demonstrable impact. The department is divided into three teams: Entrepreneurship, which is responsible for delivery of services such as HerVenture and the four ‘Road to’ programmes, Mentoring, which is responsible for development and delivery of the Mentoring Women in Business programme, and MEL, which is responsible for quality impact measurement, analysis and research.
Key responsibilities
Main obligations
- Support the development and implementation of MEL systems and tools across Mentoring and Entrepreneurship projects, providing the Foundation with the necessary information to understand our impact and inform programme improvements.
- Support in collection and analysis of organisational KPIs and provide overall operational support for the MEL team.
Specific responsibilities
- Programme Monitoring, Evaluation and Learning
- Ensure up-to-date programme monitoring and evaluation materials (surveys, data collection tools and theoretical frameworks) are in place for existing programmes as well as those that are in development.
- In collaboration with colleagues in the Mentoring and Entrepreneurship teams, execute the annual calendar of programme and partner surveys, including uploading and testing the surveys.
- Develop analysis plans aligned to key research questions, programme goals and logical frameworks.
- Collect, clean and analyse quantitative and qualitative programme data aligned to programme goals, logical frameworks, organisational KPIs, and general summaries of findings.
- Collaborate with colleagues on the Mentoring and Entrepreneurship teams to support dissemination of programme findings and cross-site trends internally and externally.
Research and Evaluation
- Provide administrative, logistical and analytical support for programme evaluation and in-country data collection.
- Conduct desk research to support programme implementation and/or provide background and context for research and evaluation findings.
- Collect, clean and analyse data for Foundation-led or commissioned research and evaluations.
- Support development of tools and protocols for qualitative data collection, and conduct remote and in-country fieldwork, as needed.
- Project management and administration
- Attend and document monthly MEL meetings with colleagues in the Entrepreneurship and Mentoring teams.
- Support drafting internal and external reports to donors and in-country partners sharing programme outcomes and recommendations.
- Provide administrative support to the MEL team to organise and archive programme data, and anonymise PII in accordance with GDPR, under the direction of the MEL Manager.
- Maintain MEL data storage systems, including an organised library of accessible data collection tools and a database of vetted survey questions.
- aintain workplans for projects and workstreams (e.g. survey or reporting cycles).
- Provide cross-departmental support and advisory for using data
- Maintain and enhance the resources available on the MEL workspace and act as first responder to assigned data requests from other departments.
- Update slides, one-pagers and other resources describing programme reach and impact for use by the Partnerships team and others.
Other responsibilities
- Administrative support for the MEL team as needed, e.g., calendars, travel, agendas, record management.
- Ad hoc support to Chief Operating Officer in data collection and analysis, organisational and board reporting and dashboards.
- Work to protect and enhance the reputation of the Foundation, seeking opportunities to expand and promote awareness of the Foundation’s work.
- Ensure all people are treated with respect, compassion, justice and trust in the course of their work, thereby promoting the Foundation’s core values.
- Be familiar with and adhere to the Foundation’s policies and procedures.
- Other responsibilities may be added in line with experience and programme requirements.
Person specification
- All applicants should already have the right to work in the UK. The Foundation does not offer sponsorship at this time.
- Essential criteria
- Two or more years of experience working in MEL, ideally related to international development.
- Experience with MEL tools and approaches for qualitative and quantitative data collection and analysis, including survey design and implementation, semi-structured interviews, focus groups and outcome harvesting.
- Good skills in MS Excel, PowerPoint and SurveyMonkey (or other survey tools such as Kobo Toolbox or Google Forms).
- Data collection, storage, analysis, and visualisation skills.
- Comfortable working in a fast-paced environment and able to juggle competing priorities while maintaining a meticulous attention to detail.
- Ability to develop a clear narrative from data, pitched at an appropriate level for the target audience, and to develop evidence-based recommendations.
- Motivated to expand MEL knowledge and skills, proactively identifying skill gaps and seeking opportunities for training, coaching and development.
- Ability to solicit and integrate feedback into work products and incorporate learning into future work.
- Ability to excel in a collaborative environment, working within and across teams.
Desirable criteria
- Understanding of data collection challenges in low and middle income countries.
- Understanding of GDPR legislation and its application to MEL.
- Project or programme management experience.
- Basic understanding of descriptive and inferential statistics and one or more statistical packages such as SPSS, SAS, Strata or R.
- Familiarity with Microsoft Teams (or other project management/collaborative software) and Google open source suite of programmes, including Forms.
- Experience living and/or working in a low or middle income country.
- Understanding of key issues in women’s economic empowerment, entrepreneurship, and of gender and development.
- Willingness and ability to travel internationally.
We work with partners to eliminate barriers to entrepreneurship for women, enabling global economic gender justice.
The client requests no contact from agencies or media sales.
We are a not-for-profit organisation committed to increasing the diversity and numbers of young people entering engineering and technology to meet the future workforce needs, as well as promoting roles that help us work towards net zero and drive environmental sustainability.
Do you want to inspire the next generation of STEM leaders? Are you passionate about inspiring young people to pursue STEM careers? Do you have a knack for building relationships and ensuring programmes are delivered effectively? If so, we have an exciting opportunity for you!
At EngineeringUK, we're on a mission to inspire young people to explore exciting careers in STEM (Science, Technology, Engineering, and Mathematics). Through our outreach programmes, across the UK, we offer schools, teachers and career advisers everything they need to help them shape the future of the young people they support by sparking students' curiosity about STEM careers. From providing quality careers resources to offering curriculum-linked lesson plans, hosting inspiring and exciting hands-on STEM events, and offering access to inspiring STEM role models, our ambition is to make it easier for schools to access high-impact activities and experiences that make a real difference in young people’s lives.
We’re looking for a School Relationship Officer to play a pivotal role in ensuring our activities are having the maximum impact across the schools we work with. This is an exciting opportunity to work directly with schools, teachers, and external stakeholders to build strong relationships and drive engagement with our STEM programmes. If you’re excited about supporting schools in delivering high-quality STEM programmes and want to be part of a passionate and dynamic team, we want to hear from you!
About EngineeringUK
Our purpose is to drive change so more young people choose engineering and technology careers.
Our vision is that the UK has the workforce needed for engineering and technology to thrive, to improve sustainability and to achieve net zero.
Our mission is to enable more young people from all backgrounds to be informed, inspired and progress into engineering and technology.
In the UK, we don’t have enough engineers and demand is going up. So, we need more young people to realise there could be a future for them in engineering and technology. To really thrive, we need a stronger, more diverse and representative workforce and for that we have to do things differently to make engineering more appealing.
We are a not-for-profit working with hundreds of organisations across business, education, professional institutions and the third sector so we can all grow the future talent pool together. We drive that collective effort through research and evidence, leadership, activities for schools and advocacy, with a focus on long-term sustainability.
We guided by a series of values that we apply to all our activity:
· We are inclusive and care about diversity. We understand that we have different needs and create opportunities for everyone's voice to be heard
- We are collaborative. We listen, share and work in partnership to achieve our vision
- We are curious and keen to learn. We challenge ourselves and others to innovate and experiment
- We are insightful. We evaluate what we do and draw on research to make decisions and to improve our collective understanding
- We are driven by a strong sense of purpose. We are determined to make an impact and achieve our goals
About the role
EUK Education brings together everything EngineeringUK does for schools, career advisers, and teachers to help them inspire young people into STEM careers. It encompasses all our programme activities for schools, offering them access to everything from quality careers resources, curriculum linked lesson plans, a way to find the best activities and inspiring role models to funded drop down days and STEM career fairs. It’s designed to make it easy for schools to access high quality activity in one place and for EngineeringUK to better join up and cross promote our activities across the schools we work with.
The School Relationship Officer role will be integral to ensuring we understand the breadth of schools we are working with across programmes, supporting school liaison, providing oversight of programme engagement, identifying opportunities for cross promoting our programmes, reporting on delivery of teacher-led programmes, providing programme administrative support to project managers, directly supporting school delivery across London and working with external stakeholders to maximise programme engagements.
We believe that hybrid working has many benefits and are pleased to offer flexible working with a minimum of 2 days (or 40%) a week in the office and the option for a flexible start and end to the working day in our vibrant central London office overlooking the Thames. Further details on our flexible working practices can be discussed at interview or you can reach out to a member of our HR team.
Further details of the role can be found in the job description and person specification.
Person specification
Essential Skills / Competencies
- Strong organisational skills
- Good time management, with flexibility to respond positively to changes in work schedule.
- Ability to work independently and prioritise own tasks and time, while also managing multiple tasks concurrently
- Strong written and verbal communication skills
- Comfortable working with schools across the UK, which will include direct contact with schools across our programmes.
- Ability to use initiative on how to approach a variety of tasks.
- Excellent attention to detail.
- Takes an analytical approach to tasks.
- Ability to liaise effectively with a variety of audiences and stakeholders across all levels both internally and externally, for example including colleagues, partner organisations, schools and industry professionals.
- Commitment to our mission and values, you will be able to engage with our values and work in a way that supports our commitment to equity, diversity and inclusion
Desirable skills
- Good working knowledge of Microsoft Office software packages such as PowerPoint, Excel, Teams, Word and CRM Systems
Education / level of experience
- Experience of project support
EngineeringUK is committed to being an inclusive workplace, where everyone feels they belong. This is supported by the dedicated work we are doing to ensure our policies and practices are inclusive and that our staff are trained to be able to fulfil this commitment.
We value the benefits of a diverse workforce and encourage applications from people of all backgrounds and experiences. Our recruitment process is designed to be as accessible and inclusive as possible and to ensure people are individually assessed regardless of their backgrounds or characteristics. We are an equal opportunities employer and are open to flexible working, including job share.
Applying for this role
Applications
If you would like to request to submit your application in an alternative format to support accessibility, please let us know.
The deadline for applications is 12:00 noon on 2nd December.
Interviews
Applications will be assessed against the requirements for the post as set out in the Role Profile and Person Specification.
We are a Disability Confident committed employer. We guarantee an interview to any disabled people who meet the minimum requirements of the role. Additionally, if there are any reasonable adjustments we can make to make this process easier for you then we are happy to do so. Just complete the relevant sections of the online application form.
We aim to notify candidates who have been shortlisted on 3rd December. If you have not heard from us after this date, please assume that you have not been successful.
First interviews will be held on 10th December.
What can we offer you?
- Competitive salary
- 28 days paid annual leave (plus bank holidays), in addition we normally close for the Christmas week
- Competitive pension (10% employer contribution)
- Annual bonus opportunity
- Flexible working
- A vibrant office with terrace overlooking the Thames embankment and Tower Bridge
- Employee Assistance Programme
- Life Insurance (4 x salary)
- Long term illness/incapacity insurance cover (permanent health insurance or PHI)
- Annual private health check for all employees over 40 once they have completed their probationary period and to employees over 35 after 3 years’ service
- Discounted gym membership
- Yearly flu vaccination
Terrence Higgins Trust is looking for a proactive and organised Executive Assistant to the Chief Executive to join our team in London.
In this pivotal role, you will support the Chief Executive by managing their schedule, handling key communications, organising senior meetings, and providing essential administrative assistance to ensure smooth operations at the highest level.
Terrence Higgins Trust was set up in 1982 following the death of its namesake, Terry Higgins, the first named person to die of an AIDS-related illness in the UK. As an organisation we are working toward ambition goals: (1) to end the onward transmission of HIV in the UK by 2030; (2) provide support for people living with HIV; and (3) fight HIV-related stigma.
The client requests no contact from agencies or media sales.
Job Title: Volunteer Support Officer
Contract: Full time, permanent
Salary: £30,00-£32,000 (depending on experience)
Reports to: Head of Membership Services
Place of Work: BSH Headquarters, 100 White Lion Street, London, N1 9PF. (Hybrid working)
Founded in 1960, The British Society for Haematology is a registered charity and professional membership body. The object of the Society is to advance the practice and study of haematology and to facilitate contact between persons interested in haematology. The Society has over 3000 members consisting of doctors, scientists, nurses and allied health professionals specialising in the field of haematology. The Society has the British Journal of Haematology as its official journal and supports the haematology community through its educational resources, events, grants and guidelines as well as advocating for the profession.
The Role
The Volunteering Support Officer is a new role and will work as part of a small friendly team. They will be the lead administrator for the Early Careers Forum and the Global Haematology Special Interest Group (SIG). The post holder will work with volunteers to arrange and minute meetings and prepare agendas and papers for distribution. They will be responsible for SIG webpages and co-ordinating ebulletins to keep members up to date with SIG activities.
The post holder will recruit volunteers for committees and Special Interest Groups (SIGs) following our governance rules. You will act as the main point of contact for volunteering queries and ensure volunteers’ records and SIG membership are up to date using subscriber database.
The successful candidate will be an excellent communicator, both verbally and written. You will have the ability to work on your own initiative and prioritise workload. You will have experience of organising and minuting meetings, updating website pages, using a database and GDPR experience and awareness.
Please note, although this role is hybrid you will be required to be office based as and when the business requires. You will also have to occasionally travel and stay away from home to support volunteers’ meetings including at our ASM which includes weekend working.
To Apply
To apply, please submit an up-to-date CV and covering letter outlining your suitability for the role according to the job description and person specification.
Closing Date: 12pm on 2nd December 2024
Interview dates: W/C 9th December 2024
No agencies please.
The British Society for Haematology is committed to equal opportunities and values diversity in its workforce.
REF-217 880
Job Description
Post: Fundraising Coordinator
Based: The Little Hearts Matter office based in Birmingham
There is an opportunity for some flexible working.
Responsible to: Fundraising Manager
Salary: £22,000 to £24,000 per annum pro rata
Hours: 35 hours per week
Annual Leave: 25 days plus Bank holidays per annum
This year, and every year, as many as 600 families in the UK will learn that their child has only half a working heart. These children have one of the most complex of all heart conditions, and there is no cure. Families in this situation need care and support to understand the information, make important treatment decisions, and meet the everyday challenges of living with half a heart.
That is why Little Hearts Matter exists. We wrap a blanket of understanding and care around families at every stage of their half a heart journey. We are always here when they need us.
Without donations, Little Hearts Matter would not be able to offer our services, free of charge, to support individuals and families across the UK. We do not receive any government funding for our work. Our fundraising team is essential to raising these vital funds—over £500,000 annually. Your role as Fundraising Coordinator is crucial in helping us achieve this goal.
In this role, you will support the fundraising team in carrying out administrative tasks that are key to the success of our fundraising efforts. This includes managing our donor database, processing donations, supporting community and corporate fundraising activities, and contributing to campaigns and events. You will work closely with our Fundraising Manager and the rest of the team to ensure the smooth running of day-to-day operations, making it easier for us to continue offering vital support to families.
In Your First Three Months:
- You will gain a deep understanding of Little Hearts Matter’s work and the needs of our supporters.
- You will assist in building relationships with key donors, supporters, and fundraising partners.
- You will help develop the systems and processes necessary to keep the fundraising efforts organised and efficient.
By the End of Your First Year:
- You will have played a key role in supporting and administering fundraising activities, including donor stewardship, community engagement, and corporate partnerships.
- You will have helped ensure that we have an up-to-date, efficient database to track donations, manage relationships, and analyse fundraising results.
- You will have contributed to the growth of our community fundraising, appeals portfolio, and partnerships, providing ongoing support to increase donations.
- You will have worked collaboratively with the team to improve the visibility and impact of Little Hearts Matter, ensuring that we can continue our essential work well into the future.
As a small charity, we rely on every member of our team to support and strengthen our fundraising efforts. Your work will directly contribute to the care and support we provide to families facing incredibly challenging circumstances. With your help, Little Hearts Matter will be able to continue supporting families affected by complex heart conditions and ensure that no family faces this journey alone.
About Little Hearts Matter
Little Hearts Matter (LHM) is a national charity with over 7000 members. We are the only charity in the UK that offers support and information to, and represents the needs of, children and families following a diagnosis of single ventricle heart disease (half a working heart). These congenital cardiac conditions can never be cured, even following repeated surgery, so the children must learn to live within the restrictions that their disability and fears for their future create.
Little Hearts Matter is there from the time parents learn of their child’s condition, through risk-filled treatment into a challenged-filled life at home. LHM is there to support the children, and their families, through their hopes and aspirations and the gradual realisation that they will never have the same life as their peers. Our aims are to:
Alleviate isolation by offering support, friendship and understanding from the time a diagnosis is made, through treatment decisions, hospital care and into life at home, eventually introducing parents and patients to other families who have similar experiences and shared concerns helping them to build a network of support.
Reduce fear by offering patients, parents, siblings, and the extended family a greater opportunity to understand the diagnosis and treatment paths available.
Reduce confusion and a lack of understanding by producing and supplying for free, user focused information that supports and aids understanding from the time of diagnosis, through treatments and into life at home.
Raise a greater awareness within Medical, Educational, Social and Governmental circles of the needs of children, and their families, as they travel through every stage of their lives.
Role Purpose:
This important role is vital to the continued growth of Little Hearts Matter’s fundraising activities and the sustainability of our services.
As Fundraising Coordinator, you will play a key part in supporting the fundraising team to secure and manage donations, ensuring the smooth running of campaigns, appeals, and donor communications. Working closely with the Fundraising Manager and other team members, you will help ensure the charity meets its annual fundraising target of over £400,000, generated through a diverse mix of member fundraising, community campaigns, and appeals.
You will be involved in administrative tasks that support the broader fundraising strategy, including donor stewardship, event coordination, and maintaining accurate records within the donor database. Your efforts will directly contribute to raising vital funds for Little Hearts Matter and helping us continue to provide free, vital services for families affected by complex heart conditions.
Key Responsibilities:
- Carry out the fundraising team’s essential administrative tasks, including maintaining accurate records in the donor database
- Maintain and update the donor database, ensuring records are accurate and up-to-date.
- Process donations and prepare receipts and acknowledgements in a timely and personalised manner.
- Provide administrative support for fundraising events and campaigns, including booking venues and organising materials.
- Support community and corporate fundraising activities ensuring fundraisers receive excellent support.
- Ensure fundraisers and donors are taken on a tailored supporter journey, building loyalty and long-term relationships.
- Assist with the planning and delivery of fundraising appeals by coordinating mailouts, event logistics, and donor communications.
- Contribute fun and engaging fundraising ideas tailored to the charity’s membership, their local community, and LHM’s general supporters, taking into account the limited resources of a small charity.
- Liaise with Office Manager to reconcile donations and monitor budgets.
- Ensure compliance with GDPR, Gift Aid, and fundraising regulations.
- Support the preparation of reports for donors, trustees, and internal meetings.
- Manage fundraising-related enquiries via email and phone, ensuring excellent service.
Person Specification:
Skill/Knowledge
· Organisational & Time Management
Essential : Excellent organiser and time manager. Strong organisational and time management skills.
Desirable: Adaptable, creative and imaginative.·
· Communication Skills
Essential : Strong written and verbal communication skills
Attention to Detail
Essential: Excellent attention to detail, particularly when handling data.
· Teamwork
Essential: A proven team player with strong relationship-building skills.Able to work both independently and as part of a small team.
Desirable: Ability to empathise with families who have a baby, child, or young adult with a complex heart condition.
· Fundraising & Creativity
Essential: Creative approach to developing engaging fundraising ideas.
Desirable: Experience in fundraising or charity administration.
· Database & IT Skills
Essential: Competent in using MS Word, Excel, and PowerPoint.
Desirable: Proficiency in using donor databases or CRM systems
· Emotional Intelligence & Understanding
Essential: Ability to understand the needs of the member families and the ethos of the way that LHM supports and represents.
· Role Commitment & Engagement
Essential: Ability to play a full and active part in the overall effectiveness of Little Hearts Matter, acting as an ambassador.
Closing date 17 December 2024
Applications and covering letter to be sent to Lisa Davies, Chief Executive.
We are the only charity in the UK that offers support to families following a single ventricle diagnosis.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for a Fundraising Officer to join a health related charity. This is a fantastic opportunity for someone who is looking to move into charity sector or an experienced fundraiser who is keen to grow and develop their experience and expertise across multiple areas of fundraising.
The role will be split between community fundraising and major donor (50:50)
As a Fundraising Officer you will provide general team administration and process support for fundraising; support with Major Gifts thanking, stewardship and recognition.
You will provide community fundraising support through increased charity visibility across charity hospital sites and implement of new planned workstreams.
In order to be successful, you must have experienced :
- An intuitive, self-starting attitude with the ability to work independently as well as part of a team
- The ability to meet deadlines, manage multiple work streams and prioritise tasks a good eye for detail and previous experience with administration
- Excellent communication skills - verbal and written
- Ability to collaborate with other teams and departments to maximise results
- Positive personal impact and credibility, with the ability to network and build relationships with people at all levels both internally and externally
- Confident ability to engage with members of public and hospital staff about the work of Charity
- Experience of working in an office environment
- Experience of working in customer- or client-facing role (not essential)
- Experience of working in fundraising for a charitable organisation (not essential)
- Experience in utilising a database to input and extract information (not essential)
- Excellent use of Powerpoint, Excel and Microsoft Word
Salary: £34,000
Contract type: Permanent
Location: London, hybrid working 2 days in the office
Deadline: Wednesday 4th December
Interview dates: 1st round w/c 9th December
2nd round: w/c 16th December
Recruitment process: Cv and Supporting Statement
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Global Programmes Assistant reports directly to the Global Programmes Manager and will primarily be responsible for providing support functions to the International Programmes team. The role requires excellent organisational, teamwork and numeracy skills, to work with key stakeholders to ensure an effective, efficient and quality delivery of development and emergency response programmes. The Global Programmes Assistant also supports the administrative work of the department, including the preparation and tracking of project payments, and maintaining partner due diligence records.
About the Role:
- Provide programme and administrative assistance to Country Programmes and Programmes Partnerships teams as required including support with the development and production of project proposals.
- Responsible for updating and maintaining the Project Tracker and SharePoint site.
- Maintain soft (and if required hard copies of) programme files, provide filing assistance to the team and support archiving.
- Ensure the timely submission of quarterly and completion reports, and support the review of seasonal and small-medium project reports as delegated by Country Programmes and Programmes Partnerships teams
- Maintain and review the report supporting documents including field reports, financial evidence, centrally agreed documents, media and case studies.
- Support the development of IPD wide administrative systems.
About You:
To be successful in this role, you will need:
- Previous experience of working within a Programme Support/administrative role.
- Experience of working with budgets and/or processing payments.
- Excellent communication and interpersonal skills with the ability to liaise with a variety of stakeholders and employees at all levels.
- High degree of organisational and time management skills.
- Proficiency in Microsoft Office applications and the ability to learn and utilise any software adopted by Muslim Aid.
- Ability to work under pressure, be proactive and work on own initiative.
Why you should apply:
Join Muslim Aid as a Global Programmes Assistant and support impactful humanitarian and development projects worldwide. Working closely with the Global Programmes Manager, you will ensure effective project delivery, quality standards, and create engaging content from our successes for stakeholders. If you’re organised, detail-oriented, and passionate about programme support, apply now to help drive global change!
Benefits you will enjoy working for us:
- 25 days annual leave + 4 privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.
It's a really exciting time to join Marie Curie as we expand the capacity of the social media team and have a refreshed brand and social strategy. We have a highly ambitious and creative team ready to rise to all the opportunities and challenges Social Media in 2024 brings.
We are looking for a motivated individual with a passion for social media and a creative eye to join our team! It's an opportunity for someone at the beginning of their career to work with a highly motivated and passionate social media team at a National charity.
You will be responsible for:
- Social Media Customer Service.
- Support Hospice Social Media managers across the UK.
- Support National Social media team with content creation, campaign planning, influencer management and evaluation.
- Facebook Donate: support Facebook fundraisers with excellent customer service and manage the data administration.
- Work closely with stakeholders across the organisation, at a national and regional level, to build awareness, capabilities and competencies for the delivery of a fully integrated social strategy.
Key Criteria:
- Passionate about the charity sector.
- A strong team player.
- An advocate for all things digital, viewed though a technology lense.
- Excellent communication skills - confident in dealing with people at all levels, demonstrating professionalism and diplomacy.
- Ability to work on own initiative.
- Demonstrable experience of developing and maintaining relationships.
Application & Interview Process
As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
Close date for applications: 8th December 2024. We encourage early applications as we will be conducting screenings in advance of the deadline.
Salary: £25,600-£28,444 per annum pro rata
Contract: Permanent, part time 14 hours per week
Based: This role is predominantly home-based and can be based anywhere within the UK. You will be expected to travel to our sites across the UK occasionally. For those within commutable distance to London, you will have the option of working flexibly between home and in our modern open plan offices in Embassy Gardens (1 day per week in office).
Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The ideal candidate will have a passion for supporter care and ideally have prior experience in a donor support role or experience in customer service, administration as well as data entry. You will be looking for 37.5 hours a week and have the ability to work flexibly including some evenings and weekends to support at our charity or donor events.
Main duties of the job
This is an integral role which aspires to give our supporters the best possible experience on their fundraising journey with the aim of building long term relationships. The role will take a lead on Supporter Care with all donors for the charity team, acting as a helpful and knowledgeable “front-line face” for patients, families, staff and volunteers.
Key duties:
- Manage the start and end of the stewardship journey for all donors and fundraisers by dealing with all enquiries through email, post or phone or face to face at the office ensuring that we meet the best standards of donor care
- Manage post and charity office filing system and the banking and thanking process
- Maintain relationships through regular contact with donors throughout their fundraising journey offering any support or guidance needed to maximise their giving
- Act as a dynamic presence, leading and recruiting volunteers, community groups and small companies to organise fundraisers for our charity
- Build fantastic connections with patients, NHS staff, volunteers and our wider community to recruit new donors, fundraisers, volunteers and charity champions
- Support in growing the number of supporters playing the hospital lottery and those giving through our hospital ‘giving plaques
- Support all fundraising activity and represent the charity at events
- Manage and maintain the CRM system (donorfy) which includes entering all donor data including financial transactions and communications
- Send updates to supporters to retain and increase life-time value and reactivate lapsed donors
- Send donation reports to the charity team
- Make suggestions on how to improve supporter care and implement these ideas
- To recruit and manage office based volunteers
About the organisation
We currently raise between £1-2m a year for East and North Hertfordshire NHS Trust which has four sites local to Hertfordshire, including the Lister Hospital (Stevenage) and Mount Vernon Cancer Centre (North London). We are proud to raise funds to enhance the care provided by our wonderful clinical colleagues and to contribute to a positive patient experience. We also support a number of wellbeing initiatives to support our staff. Working for the NHS offers a fantastic benefits package, including a generous pension, agenda for change pay progression, 27 days leave plus bank holidays and flexible working.
Our Commitment to Diversity & Inclusion
We help patients, families and staff from every background and are committed to building a diverse and inclusive workforce that represents the hospital community that we support. If you share our passion for our cause and are motivated by our aims to bring in funds to make a difference across our hospitals, we’d love to hear from you.
Please note- if the candidates we are looking for apply we may bring our scheduled interviews early and close any further applications so don't leave sending in your application too late if you are interested in the post.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Do you love helping people and helping a great charity at the same time? Are you friendly, clear and compassionate when speaking to our supporters on the phone or in person? Do you have strong computer skills and a keen attention to detail?
At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home.
We’re looking for a friendly, hard-working, compassionate individual to join our fast-paced team. You will have strong communication skills, with a friendly demeanour and a positive, ‘can do’ attitude. Sound computer skills are also essential for success. Our Supporter Services Team is the first port of call for many of our supporters and we hope each interaction is the beginning of a lasting relationship in support of our charity.
To be successful in this role you will:
-
Have previous experience in a customer services/administrative role
-
Be friendly, compassionate and self-motivated
-
Possess a natural ability to engage with people on the phone or in person, and encourage trust and enthusiasm at the start of a supporter’s journey with the charity
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Be able to work at a computer for significant periods of time, as well as acting as an effective and engaged team-player.
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Have excellent computer skills – touch-type desirable, confident using a database, ensuring data input is clean and efficient.
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Regular monitoring of a busy team inbox and responding to or forwarding on emails in a prompt and helpful manner, within agreed timescales
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Have responsibility for the recording of donations and other financial data onto the database and handwritten ledger – ensuring accuracy at all times
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To ensure timely and efficient thanking of our supporters
What we offer:
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
- Flexible working and the opportunity to WFH one day per week to support work-life balance
- Generous annual leave entitlement with additional leave for long service
- Enhanced sick pay
- Free flu jabs
- Charity events throughout the year
- Employer enhanced auto-enrolment pension scheme with 8% employer contribution
- Ongoing commitment to training and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries and will therefore require an Enhanced Disclosure from the Disclosure and Barring Service (DBS).
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and Person Specification and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
The closing date for return of applications is Thursday 5th December 2024. Interviews will be held in Birmingham on Thursday 12th December 2024.
Please use your cover letter to let us know why you would like the role and why you would like to join our wonderful team.
The client requests no contact from agencies or media sales.
The Company
With a rich history dating back over 700 years, the Mercers’ Company is focused on being a philanthropic force for good. Philanthropy is at the core of its past, present and future. Our giving is focused on Young People & Education, Older People & Housing, Heritage and Arts and Church & Communities. Our programmes aim to improve individual beneficiaries’ lives, strengthen the organisations that support them and contribute to the evidence base for societal change.
The Role
We have an exciting opportunity to join the Mercers’ Company as a Data and Impact Officer (D&IO). This is a newly created role within the Philanthropy Team, working closely with the Operations and Impact Manager (OIM) to ensure our grants data remains accurate, up to date and reliable. This person will be instrumental in analysing the data to demonstrate the impact of our funding programmes and charities and producing evaluation reports; along with providing proactive administrative and operational support to the Philanthropy Team.
The Ideal Candidate
You will have experience in systems management, data analysis and using CRM databases (preferably, Blackbaud Grantmaking or similar grants software). This experience could be from your work in the sector or through your recently completed degree programme in Mathematics / Statistics or Systems Information Management. Strong written and verbal communications skills are essential, along with a keen eye for detail and the ability to interpret complex datasets. You should be numerate and enthusiastic about developing a career in philanthropy.
Benefits
We offer great benefits including a non-contributory pension scheme, private medical insurance and 30 days’ annual leave (exclusive of bank holidays) with the option, to purchase additional annual leave. We also offer, a gym subsidy, volunteering days, lunch on site and access to excellent learning and development opportunities to support your personal and professional growth.
Rinova Ltd is an established and successful Employee-owned company, with headquarters in central London and a branch in Malaga, Spain. Rinova is a key deliverer in both UK and EU funded provision. This role is an opportunity to join an innovative, fast-growing company that offers the right applicant the chance to develop their career aspirations. Initially working predominantly on three of our new GLA-funded contracts – UK Shared Prosperity Fund contracts across East & North London and Central London, and the Early Connect London Pilot – for the right candidate and in the longer term, there will be an opportunity to become involved in a range of projects across the company, with the option for occasional international travel.
About the job
Rinova Ltd are currently seeking an experienced Project Officer used to working with young people and adults including those entering or re-entering the world of work. The successful candidate will be committed to helping people achieve their potential and will have the skills and experience to provide; 1-1 advice and guidance and group work and all aspects of employability support and upskilling. The role will work across two separate but complementary programmes, one of which focuses on the hospitality sector – experience or an understanding of the sector is not a requirement but may be beneficial. The second project is focused on supporting young people into work or Apprenticeships and the successful candidate will provide information, advice and guidance, along with practical skills training to participants along their learner journey.
We need a committed, enthusiastic, and positive individual to join our fantastic team of professionals - empathy, great communication skills and a passion for helping people achieve their potential are must-haves. The successful candidate will take on the role of project officer, working with a dedicated team to deliver high quality, tailored provision. As well as being involved in practical delivery, the candidate will work with the compliance and finance team to ensure quality of delivery and evidence collection. Along with practical delivery, the successful candidate will be involved in the design and implementation of the recruitment/outreach strategies and also for the development of appropriate training materials.
Familiarity with the delivery of funded provision is beneficial. The ability to collaboratively design and deliver inspiring, engaging and tailored sessions, covering a range of transferable and employability skills provision is essential. The role will be offered on a full-time basis working across London boroughs and travel within London, with the opportunity to work remotely on occasions.
About us
Rinova Ltd is an employee-owned company and a social enterprise operating in the fields of social, economic and cultural development. We specialise in the design and delivery of projects in employment, learning and skills, enterprise, arts and culture and regeneration - in London and internationally. Whilst this role is focused on our UK delivery, there may be opportunities to be involved in our international work and in European travel. Our work includes project development, project management, research, evaluation, funding development, training and capacity building. The client is at the heart of everything we do; our success depends upon partnership working and forging positive and productive relationships with our partners and stakeholders. Safeguarding is central to our work with the public and across our work team and we will require participants to demonstrate their understanding of safeguarding principles.
This is an ideal opportunity for someone who has experience in the education/training sector, loves supporting individuals to achieve their employment, education and personal goals and wants to be part of an organisation which changes lives for the better. Rinova is committed to offering opportunities for career progression and has a commitment to promoting from within, offering all our employees an opportunity to further their career aspirations.
Rinova Ltd are committed to safeguarding and promoting the welfare of our employees, participants and stakeholders and expects all staff and guest visitors to share this commitment.
You will be required to provide two employment references. These will need to be the most recent and within the last six years.
Successful applicants are required to complete a DBS check.
Please apply with your CV and a supporting statement, which should address all points on the person specification. Applications without the required documents will not be considered for shortlisting.
Start date: We would like the successful candidate to start as soon as possible. Please let us know when you would be available to take up the position if you were to be successful.
Interviews: Successful candidates will be advised when the interviews will take place but it is currently anticipated these will take place week commencing 9th December 2024.
Job description
IAG, Employability and Apprenticeship Support Delivery
- To be accountable for achieving agreed outcomes, outputs and personal targets – including recruitment, employability training and learner progression targets
- To manage a caseload of participants requiring Information, Advice & Guidance (IAG), confidence building and employability training
- Completing appropriate action plans and reviews with participants
- To act as the single point of contact for small caseload of participants
- To complete all paperwork for client in your caseload, ensuring that accurate records are kept
- To identify suitable referral partners i.e. Job centre, training providers from which to recruit job seekers and course participants
- To communicate with stakeholders, clients and team members, keeping them informed of changes in delivery or action plans
- To liaise with learners interested in apprenticeships to support them and assist them into suitable placements
Development of training materials and delivery
- To develop workshop training materials that support delivery of the outcomes
- To ensure that accurate records are kept for all training events and workshops, with appropriate attendance sheets signed and stored
- To use available networks to recruit course participants from appropriate organisations
- To use available networks to support participants into appropriate progression destinations
- To liaise with stakeholders and partners to develop effective referral mechanisms and future possible collaborations
Project administration, partnership building and funding
- To work directly with the Senior Leadership Team to support in the delivery of Rinovas funded projects, compiling reports and attending meetings as required
- Ensuring that all paperwork is completed to the required standard and submitted to compliance team in a timely manner
- To monitor project progress towards targets – to work with project managers to identify problems and ensure they are appropriately resolved
- To ensure that the right channels are used for storing confidential client and project paperwork i.e. Sharepoint and Teamwork
- To research and develop suitable referral routes and explore new partnership opportunities for current and future projects
- To play an active role in the identification of suitable funding streams and development of funding applications to support continuing and future projects
Person Specification
Skills, Knowledge and Experience Required
Please address all points in your supporting statement and provide examples.
Experience:
- Working with adults returning to work or those in employment needing to upskill.
- Working with NEET young people or those currently in full-time education.
- Developing networks to support organisational goals.
- Creating engaging and motivating training materials.
- Writing detailed and accurate reports.
- Working to tight deadlines and achieving targets.
- Managing a diverse workload, working to strict deadlines, pre-empt upcoming issues and solve problems
Technical Skills:
- IT skills and the ability to produce professional presentations and training materials.
- Technically competent with various software programs, including but not limited to Microsoft Office (Word, Excel, PowerPoint).
Communication and Organisational Skills:
- High standard of organisational, written, and oral communication skills.
- Good understanding of social and educational issues related to a multi-cultural cohort and how this relates to job seekers.
Qualifications
Advantageous:
- Understanding of the Hospitality and Tourism industry
- Understanding of Project Management principles
Advantageous but not Essential:
- Qualification in Advice and Guidance (minimum Level 3/4) or willingness to undertake training as required.
- A Learning and Education training qualification (minimum Level 3, previously PTLLS).
- Experience or knowledge of Apprenticeships
Additional Requirements:
- Willingness to work outside normal working hours on occasions.
- Ability to travel within London Boroughs to deliver at satellite locations.
- Existing networks which can be utilised to enable you to meet targets in relation to recruitments and progression routes.
- You will be required to provide two employment references. These will need to be the most recent and within the last six years.
- Successful applicants will be required to complete a DBS check.
Please apply with your CV and a supporting statement, which should address all points on the person specification. Applications without the required documents will not be considered for shortlisting.