Administration Jobs

Job Title: Data & Impact Director (Maternity cover)

Department: Core Group

Reports to: Managing Director, Investment

Salary: £72,950 p/a

Contract: 12 months (dependent on start date)

Location: Hybrid / London, EC4A and homeworking

The opportunity:

Working within the Impact and Investment team, you will support Better Society Capital to manage and leverage impact and system change data, processes and our tools, to enable effective data driven insights to help decision making, drive our strategy and support market building.

The Interim Data & Impact Director will play an important role in defining the way we manage our impact and systems change data by designing workflows and processes to ensure an effective flow of data across our investment process and translating this into impact management information and insight. The role will also help support key impact projects and influence the impact practices of other market players.

What you will do:

Portfolio Data: Impact & Systems Change

•  Lead on developing our impact and system change data management architecture and infrastructure to create a ‘data-on demand’ environment. This includes designing workflows to collect and receive impact data from fund managers, aggregating with existing portfolio data, and presenting for insights, learning, and decision making, including the creation of data dashboards and other tools.

• Oversee the impact and systems change data stored on Salesforce and other management information systems ensuring it is up-to-date and accurate and designing workflows to process and report on the data.

• Lead on the design, data collation, analysis and presentation of the investment portfolio’s impact performance for our annual impact and systems change performance committee.

• Supporting the impact manager to deliver the annual impact report, leading on our data input.

• Creation of reports and presentations that are engaging, user-friendly, insightful, and incorporate best practices in data visualisation and storytelling throughout the impact calendar i.e. lead on website updates for our investment numbers & where we invest section

• Working collaboratively with Communications, Investor Engagement, Policy, Finance, Legal, and Operations groups and external Fund Managers on cross functional projects and initiatives.

• Assist the Head of Impact and the Head of Investment Management in delivering our impact and systems change approach across stakeholders (incl. BSC Board, external audiences) and products (BSC’s Annual Report, BSC’s Impact Report, etc.)

Market Data

• Leading our annual market sizing estimate & enterprise level data release, collaborating closely with relevant teams including market systems and communications to effectively communicate our findings and insight.

• Working closely with other market players i.e. GIIN, Impact Investing Institute and European NABS to share and alignbest practice with market sizing methodologies.

Systems Management

• Maintain and help develop back-end architecture of Salesforce and user experience on our frontline, impact and co-investor objects working closely with our Salesforce Administrator to continue to build out our impact data infrastructure.

• Using Tableau/Power BI and other visualisation tools to present data clearly and build in house capacity to encourage others to ‘self-serve’– allowing users to gain portfolio level insight.

What you will bring:

Skills, Abilities and Attributes

• Structured thinker able to synthesise, simplify and reframe complex problems

• A collaborative team player, able to establish excellent working relationships

• Attention to detail with an ability to prioritise ideas and initiatives

• Ability to balance quantitative with qualitative, leading to pragmatic creativity

Embody Better Society Capital core values:

• Purposeful –We are passionate and energetic in our work to bring about our long-term vision of a thriving social investment market that enables positive social impact.

• Pioneering Spirit - We give our team the autonomy and flexibility to be entrepreneurial and creative. We have the courage to push boundaries and a restless drive for change

• Openness - We listen, learn, experiment and collaborate.  And we are adaptive and flexible in responding to what we learn.

• Rigorous - We take a rigorous approach in all we do.  We expect the highest standards and continually strive for excellence

• Respectful - We are genuine in both our approach and aspiration.  We value each member of our team and our partners for what they bring.

Experience

Essential

• Experience leading on impact, ESG or equivalent data management process design and execution to enable insights and drive decision making

• Experience and confidence in using Microsoft Excel, PowerPoint, and data visualisation software to create dashboards (i.e. Tableau, Power BI or similar)

• Proven project management skills

• A background relevant to Better Society Capital objectives (such as government, social enterprise or charity, finance, or investment)

• A passion for and demonstrable commitment to Better Society Capital’s social mission and the UK social sector

Desirable

• Experience in using Salesforce

• Awareness and experience of utilising external data sets to supplement internal data analysis

• Experience in leveraging new technologies (i.e. AI generated analytics) to drive insights 

• Experience in impact measurement and management processes, ideally in an investment context

Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Other terms

Location: We are a UK-based business with an office in the Chancery Lane area of London, accessible to a number of public transport links. Our current approach allows colleagues to spend 40% - 60% of their working hours in the office, and the remainder from home. We hope that this working pattern encourages Better Society Capital employees to achieve a healthy balance between work and personal life, as we continue to adapt to the changing needs of our diverse workforce.

Right to work: Right to work in the UK required 

Equality, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g. people from LGBTQIA+; racialized; disabled; under-served communities)

 We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you. If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch with Nica Gordon (People and Talent Officer)

How to apply:  

Please apply via Applied by 23:59pm on Tuesday the 19th November 2024.

Applied is a platform designed to minimise unconscious bias in recruitment. You will be asked some work-based questions which are reviewed anonymously by the hiring panel. Please note, while you will upload your CV, it will not be viewed by panel members at this stage, so we ask that you give full consideration to each answer.

Please note: We screen for answers generated by Chat GPT. To get a 5 star score, we ask that your Applied answers are authentic and reflect your own knowledge, skills and motivations.

As a Disability Confident employer, we guarantee an initial telephone interview for all candidates with disabilities who meet the minimum criteria for the job where possible. We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you. If we receive an exceptionally high volume of applicants, we may not be able to facilitate interviews for everyone.

Interviews

Round 1 interviews will be held approximately w/c 2nd December

Round 2 interviews will be held approximately w/c 9th December

Are you passionate about communicating scientific knowledge in engaging and accessible ways?

We are looking for a Research Information Co-ordinator to join our Research team at the MND Association in Northampton.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

Key Responsibilities:

In this role, you will ensure the latest MND research information is shared effectively across our internal teams and with external audiences. You'll support key projects, including managing our MND Research Blog, producing newsletters, and updating our website to keep research content current and engaging.

Key Responsibilities

• Develop and maintain strong relationships with stakeholders to communicate relevant research updates.
• Assist with the co-ordination of the MND Research Blog, including topic selection, proof-reading, editing, and engaging with readers.
• Produce and distribute MND research newsletters for varied audiences.
• Lead the co-ordination of Research Study Promotion for external researchers and the MND community by co-ordinating information to help with study recruitment and ethics compliance.
• Write and update research information sheets on MND topics for public and specialist readers.
• Create and manage research content for the MND Association website, ensuring information is engaging and easy to navigate.
• Collaborate on social media content for MND research updates on platforms like Twitter.
• Support the Communications team with press releases, FAQs, and research news articles.
• Act as a contact point for MND research enquiries, managing the research email inbox and responding to calls.

About You:

You'll be a strong communicator with an eye for detail and a genuine interest in scientific research.

• Graduate level or equivalent in a biological science.
• Ability to interpret scientific data and evidence with good judgement.
• Skilled in managing social media with professionalism and sensitivity.
• Excellent writing skills suited to a variety of audiences.
• Strong interpersonal skills, with experience building relationships across diverse stakeholder groups.

The full job description is available in the candidate pack.

Salary: £32,550 per annum

Hours: 37 hours per week

Location: Northampton office

Contract: Permanent

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Ability to use scientific knowledge to judge and / or interpret scientific evidence and data.
• Experience of using and managing social media channels to distribute information with sensitivity and judgment.
• Excellent written and verbal communication skills with the ability to write for a range of audiences.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

Main Purpose: To support the Café and Kitchen Manager in day to day running of the CareTrade’s Café Traineeship Programme at the Southwark Resource Centre, SE17 providing hands on work-based training to autistic jobseekers interested in catering and hospitality careers

This post is based on a full-time salary of £28,000 per annum. Holiday is based on annual leave of 5 weeks plus bank holidays

Reporting to: Café and Kitchen Manager

Line Management responsibility: Café Assistant and between 3 and 4 Trainee Café Assistants (at any one time)

Working with: Southwark Resource Centre Management, Café and Kitchen Manager, Larcom Kitchen Chef, CareTrade Head of Education, TAP Project Coordinator, Administrator and CEO, Café Assistant, Trainee Café Assistants

Place of work: Southwark Resource Centre, Hithard Court, 10 Bradenham Close, SE17 2 QB and CareTrade’s Office, Larcom House, 9 Larcom Street, SE17 1RT

Core Responsibilities:

1. Supervising CareTrade Café throughout the school year (including half terms)

2. To work with the Café and Kitchen Manager to write and prepare training materials for the Trainee Café Assistants

3. Oversee the training of the Trainee Café Assistants (young people with autism) during work placement

4. Monitor the progress of Trainees and write end of placement reports

5. Line Manage the Café Assistant and the Trainee Café Assistants and report to Café and Kitchen Manager

6. To work closely with the Southwark Resource Manager and CareTrade to develop marketing materials and promotions for the Café and Community involvement

7. Responsible for opening and locking up the café and cashing up

8. Prepare coffee and food including: baking cakes, making sandwiches, salads, cooking hot meals.

9. Restock/refill items as necessary and list items that need ordering from suppliers.

10. Check stock in fridge for out of date products and dispose of as necessary.

11. Customer service including taking orders, serving customers and cash handling.

12. Maintain coffee machine including set up, cleaning and refilling with beans.

13. Ensure daily cash up form is filled in and money is in safe.

14. Ensure café is ready for customers on opening.

15. Create a welcoming and professional environment.

16. To help raise awareness of autism amongst customers.

17. To keep the café clean and ensure a high standard of hygiene.

18. To ensure food safety guidelines and laws are adhered to.

19. To ensure a Healthy and Safe working environment for self, staff, trainees and customers.

General Responsibilities:

1. To attend all staff meetings and participate in staff development as required.

2. Promote a positive image of autism, the Project, Southwark Resource Centre, Project partners and CareTrade.

3. Co-operate with all CareTrade and Southwark Resource Centre staff in maintaining good relationships with outside agencies and the general public in order to promote the charity and win increased support for its work

4. Co-operate with all CareTrade and Southwark Resource Centre staff in maintaining harmonious inter-personal relationships. Ensure that your conduct within and outside of your work place does not conflict with professional expectations.

5. Ensure an awareness and observation of Fire and Health and Safety Regulations at the work place.

6. Ensure the respect, dignity and rights to privacy of both students and staff as far as possible.

7. Work within all CareTrade and Southwark Resource Centre policies and procedures, in particular Health & Safety, Equal Opportunities, Confidentiality and Data Protection.

8. Carry out any duties as are within the scope, spirit and purpose of the job and the title of the post, as required by your Line Manager.

The job description reflects the present requirements of the post. You will be expected to carry out other activities that are within the scope of the role.

We are committed to safeguarding and promoting the welfare of all young people who use our services and as such expect all staff and volunteers to share this commitment. All staff must provide a current, adequate and relevant DBS Certificate or be willing for CareTrade to process a new enhanced DBS application. All staff must have a satisfactory enhanced DBS check prior to starting.

Confidentiality: All staff are required to maintain confidentiality for all areas of the CareTrade Charitable Trust, partner organisations, its staff, and its work. The nature of the work entrusts people with confidential information about clients/service users, their families and staff within CareTrade and partner organisations. Any breach of this confidentiality will constitute gross misconduct. 

We are committed to safeguarding and promoting the welfare of all young people and adults who use our services and as such expect all staff and volunteers to share this commitment. All staff must provide a current, adequate and relevant DBS Certificate or be willing for CareTrade to process a new enhanced DBS application. All staff must have a satisfactory enhanced DBS check (formerly CRB check) prior to starting.

Applications are sought from all suitably qualified sections of the community.

Job Types: Full-time

Pay: £28,000.00 per year

Work Location: In person

Application deadline: 24/11/2024

Background

The Karen Hilltribes Trust (KHT) is a UK registered Charity that has worked in Northern Thailand for the past three decades. Our mission is to partner with Karen communities to improve their health, livelihoods, and access to education. By taking an integrated approach to the complex socio-economic issues at hand, we aim to achieve sustainable change by empowering Karen communities to improve their own lives.

Since 1986, KHT has transformed the health and well-being of over 50,000 people through the provision of clean drinking water, improved sanitation facilities and hygiene education; secured agriculture as a sustainable livelihood for more than 17,000 farmers through the construction of flood-resistant irrigation systems; and increased accessed to education for 17,000 children and young people through school meals, transport and accommodation, and higher education scholarships.

Main Purpose of The Position

The Fundraising Manager will work closely with the Thai-Karen team and Director of KHT to secure funding to support the successful operation of the charity and implement projects in KHT’s three key programme areas: Community Health; Sustainable Livelihoods; and Access to Education. The role will be primarily desk based but with opportunities to travel to the field. The successful candidate will be directly responsible for:

• Developing and implementing KHT’s fundraising strategy;

• Applying for grants from foundations, corporations, and individuals;

• Implement Prospect Research on existing and new potential donors (major gifts, corporates, trusts and foundations, individual donors) and creating solicitation plans, informing the Director on updates and activities implementation;

• Implementing KHT’s volunteer strategy, ensuring it provides funding to KHT’s projects;

• Ensuring our donors are engaged with high quality materials.

Main Duties and Responsibilities

The Fundraising Manager will be responsible for the following duties:

1. Develop and maintain a fundraising strategy with the Director, paying particular attention to increasing unrestricted funding opportunities.

2. Help develop and implement a CSR strategy to better engage corporations.

3. Manage grant applications for our projects to existing and new funders, who may be foundations, corporations, or individual donors.

4. Implement Prospect Research on existing and new potential donors (major gifts, corporates, trusts and foundations, individual donors) and creating solicitation plans, informing the Director on updates and activities implementation;

5. Check and constantly update Donorfy database, in coordination with KHT Director and KHT Finance Administrator;

6. Recruit volunteers to join our projects in Thailand, organically and potentially through partnerships.

7. Keep relationship with KHT Board of Trustees, in order to keep them informed on any useful material and initiatives they may help KHT with.

8. Implement community fundraising activities and organise talks and fundraising events, with the support and help of KHT Trustees and volunteers.  

9. Ensure that the organisation communicates regularly with its supporters, creating bespoke messages to increase engagement and donations and supporting social media content.

10. Ensure that the organisation complies with fundraising regulations set by the Charity Commission, Fundraising Regulator, and other relevant bodies.

11. Visit our team in Northern Thailand on an occasional basis (likely once a year) to better understand our work on the ground and support fundraising initiatives.

12. To perform other such duties as may be required by the Director, which are consistent with the responsibilities of the post.

Person Specification

You’ll likely have:

• Several years of experience in a relevant role fundraising for registered charities.

• Demonstrable success in securing funding through grant applications and by engaging donors.

• Excellent written and verbal communication skills, with the ability to produce high-level written communications in English and adapt writing style for an array of different audiences.

• Knowledge of Charity Commission/Fundraising Regulator regulations pertaining to fundraising.

• High level of computer literacy and a proficiency in Microsoft Office.

• Confidence to present the work of the charity to donors and supporters.

• Capable of working within different cultures and with teams from different economic and cultural backgrounds, where English might not be the first language.

• Well organised, able to prioritise effectively to meet deadlines.

• Have a proactive, flexible, and patient attitude.

• Right to work in the UK.

Other skills that would be useful:

• Experience of using Donorfy.

• Experience working with analytics and Search Engine Optimisation (SEO) to drive website performance.

• Experience working with social media analytics to drive social media engagement.

• Experience of working in international development or for a small UK charity.

Benefits

• £27,000 FTE for 40 hours a week.

• Opportunity to travel to Thailand.

• Flexible and remote working whilst in the UK.

• 5% employer contribution to pension after probationary period.

• 25 days per year FTE paid holidays, plus bank holidays in England and Wales

*Please note KHT is willing to consider a Part-Time Position for the right candidate, and can be flexible with working days. 

Full time 35 hours per week / fixed term contract 3 years / starting salary £25,546-£28,387 plus 10% pension contribution / funded by Strategic Development Funding.

PROJECT SUPPORT OFFICER

Opportunity to join the expanding Diocesan Programme Management Office (PMO):

Funded by the national Church of England, initially for 3 years, we are looking to add an additional role within our existing PMO to provide professional project management frameworks for our externally funded projects of more than £14m.

These projects are based within local churches delivering a range of outcomes, including establishing new worshipping communities, investing in children’s and families programmes and accelerating training and church planting.

You will work closely with our partners on these projects, to ensure they are well planned, financially robust and that they have everything in place to make the desired impact. 

We are looking for people who have strong organisational and analytical skills, who can develop effective relationships and have excellent communication skills.  Qualifications and experience are less important than demonstrating your ability to enhance the way in which we provide professional and effective project management which is underpinned by a desire to see church growth throughout the Diocese.

Closing Date 17 November 2024

Interviews w/c 25 November 2024

As Finance Manager you will have responsibility for overseeing the Foundation’s finances, the Finance Manager will be a key role in providing support and analysis to help decision- making for the Trustees and Foundation Manager.  We have spent the last two year moving towards becoming a service delivery organisation and an employer in our own right and as we look towards growing the Foundation we are looking for someone who can help us to identify, develop and implement various processes and systems that don’t currently exist from a Finance perspective.

This is a hands-on role with a mix of strategic and operational tasks and is essential to the success of our strategy, maintaining best practice financial controls and budgetary oversight, and meeting statutory obligations.

The role will suit someone who is looking to join a small, dynamic and growing organisation to integrate finance within the organisation through building relationships with the wider team.

Overall Job Purpose

• Development of the finance team’s strategy and identifying initiatives to deliver on this strategy
• Identifying business improvement opportunities directly, or through others, to improve financial management and reporting
• Assisting the Foundation Manager and Trustees in establishing the policies, systems and procedures which will ensure the Foundation's resources are used effectively
• Advising on compliance with legislation and guidance, for example, HMRC, Charity Commission
• Organising and managing the Foundation's finances,
• Administering pensions and payroll related functions
• Supporting and encouraging the Foundation’s ethos and its objectives, policies and procedures

The Fundraising Development Officer will raise the profile of David Lewis across the North West of England, growing and nurturing new and existing relationships with supporters.

They will be proactive, dynamic, and creative, as well as being super organised, working autonomously, but also enjoying being part of a passionate talented team, bringing the energy and emotion of our work to life for supporters.

The Fundraising Development Officer will ensure that fundraising activity is implemented and managed to deliver targets in line with the annual budget and financial strategy.

The Fundraising Development Officer will work closely with members of the team to recruit, support and manage a network of fundraising supporters and volunteers.

We are looking for a Climate Action Manager to join the Community Impact team. The role will collaborate widely across BITC and externally, to challenge and support business to accelerate a just transition to a net zero, resilient future where people and nature thrive. The Climate Action Manager will plan, design, and deliver collaborative projects, tools & resources,  as well as communications activities to support businesses and communities to accelerate a just transition to net zero.

The Climate Action Manager will work across both our business transformation and community climate fund projects, so having both business facing and community facing experience of delivering sustainability projects would be advantageous.

The successful candidate will have a good understanding of the role of business in delivering a just transition to net zero as well as experience of managing projects, delivering written content, facilitating workshops, and identifying trends and emerging issues. The full list of responsibilities and criteria can be found in the job description and person specification.

Salary in line with the BITC job framework, professional level 4 – manager – minimum of £33,120 national and £36,225 London office based

Closing date: 17 November 2024 

Interview date: 27 November 2024

Routes To Roots was formed to meet the identified needs of those experiencing or effected by homelessness across Poole. Providing individuals with a daily hot meal, social interaction and access to additional health and wellbeing support.

As a Project Worker at The Genesis Day Centre, Poole, you will play a vital role in providing support and assistance to individuals who are homeless and vulnerably housed.

You will contribute to the daily serving of food as well as the successful implementation of support groups and programmes. Working within a small team of staff and volunteers you will help address the immediate needs of homeless individuals, whilst promoting long-term solutions and empowerment. A faith based charity, the organisation seeks to provide the daily essentials in addition to ongoing support and signposting.

Main Duties

• Offer emotional support, guidance, and advocacy to help meet the immediate needs of individuals presenting at The Genesis Centre as well as navigating them through their homelessness journey.
• Empower and motivate individuals through 1-1's and groups.
• To work with multiple agencies based both at the Gensis Centre and externally to ensure effective and efficient collaborative working
• Identify and coordinate appropriate group sessions that provide support and encourage the growth of networks and peer support.
• To contribute to the daily delivery of the Genesis Centre offer including organising, preparing and serving meals as well as providing access to provision including washing and laundry facilities.
• Maintain accurate and up-to-date client records, including progress notes, incidents and attendance records, whilst ensuring compliance with data protection and confidentiality policies

Experience

• Working collaboratively with multiple agencies to provide client focused support
• Working with people affected by homelessness and the risk of homelessness
• Managing/participating in community projects
• Facilitating support groups 
• Working with vulnerable adults
• Working knowledge of Microsoft packages and database systems

Glaucoma UK is the charity for people with glaucoma. Our vision is to end preventable glaucoma sight loss.

We offer a wide range of free information and advice leaflets, a telephone helpline, digital support groups, an online patient forum, and volunteer Buddies who provide peer to peer support.

Our services are open to everyone, and thanks to the generosity of our supporters, they are free to all who need them. As well as supporting patients directly, we work closely with healthcare professionals to improve care and increase understanding of patients’ needs. 

As the leader of a dedicated, qualified and experienced team, you will help to keep our communications strategy on track during the coming year by ensuring that the annual operating plan is delivered and that the desired impacts are achieved. 

Position: Head of Communications (maternity cover)

Responsible to: Chief Executive Officer

Location: Flexible and hybrid working between home and our Head office in Ashford, Kent

Hours: 35 hours per week (full-time)

Salary: £43,945.00 per annum

Annual leave and benefits:

• 25 days holiday per annum, plus Bank Holidays
• Benenden Healthcare cover
• 24/7 Employee Assistance Programme
• Up to 5% contributory pension
• Enhanced maternity & paternity pay 
• Funded support for learning and development

How to apply: Click the Quick Apply button below. You'll be asked to submit a CV and covering letter, and answer a few short screening questions about your relevant skills and motivation.

​Interviews will take place on Friday 15 November 2024 at our Head office in Ashford, Kent. 

Closing date: 9am on Monday 11 November 2024

What you'll be working on:

• Develop and maintain the annual operating plan for the charity's communications, marketing and public relations activity. 
• Ensure that all press releases, articles and statements reflect the charity's brand values and core messages.
• Lead of the development and delivery of compelling awareness raising and public engagement campaigns, including World Glaucoma Week, Glaucoma Awareness Week, Ramadan, National Eye Health Week, etc.
• Commission and evaluate an annual Glaucoma Insights and Brand Awareness Survey.
• Set, manage and review the budget for communications, reporting on variances and taking corrective action where necessary. 

This job is for you if.....

• you're qualified in communications, public relations, marketing, or a related field.
• you have proven experience in a senior communications role, preferably within a non-profit organisation.
• you have excellent line management skills, able to inspire and motivate staff to deliver organisational strategies through a supportive, collaborative and inclusive staff management approach.
• you have strong understanding of media relations and social media management.
• you have experience of managing finances, including monitoring monthly management accounts.

We will respond to all shortlisted candidates by 12 November 2024.

We're looking for a kind, compassionate and resilient Mental Health Support Worker to join our Mental Health service in Hammersmith & Fulham.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
As a Support Worker, you will play a key role in supporting our residents to help them to enhance life skills and increase independence and manage their health. This also includes tenancy management and other life skills.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:
- NVQ Level 2/3 or transferable skills in customer centred roles

Desirable:
- Experience working in mental health sector
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Are you passionate about storytelling, marketing, and communications? Ready to use your skills for an important cause that supports the integration of refugees and migrants in the UK? This is an exciting opportunity to become involved with a unique initiative that celebrates food, culture, and the rich stories of humanity. With chefs representing 44 cuisines from around the world, you’ll have the chance to explore exciting new foods and collaborate with our wonderful HQ team and chef community.

About Us

Migrateful is an award-winning UK charity with a mission to support refugees and migrants on their journey to integration and independence by enabling them to teach cookery classes to the public. Since 2017, we have supported 110 Migrateful chefs in teaching over 4,500 classes to more than 52,500 participants. Through our communications, we aim not only to sell our cookery classes but also to contribute to positive narratives about migration in the UK and raise awareness about the experiences of refugees and asylum seekers.

About the Role

You’ll assist the Marketing & Sales Manager in executing dynamic, multi-channel campaigns and delivering engaging content across digital, print, and social media platforms. From capturing in-class media to crafting captivating copy, nurturing our online community, measuring campaign performance, and more, you’ll play a hands-on role in raising awareness of Migrateful’s mission and driving class and voucher sales. This role is perfect for someone creative, organised, and eager to grow their marketing skills in a collaborative, cause-driven team.

RESPONSIBILITIES

Marketing Campaigns 

• Supporting the Marketing & Sales Manager with planning, developing, and delivering marketing campaigns across digital, print, and other channels.

• Measuring and reporting on the performance of marketing campaigns.

• Staying up to date with marketing trends through training and industry events.

• Supporting volunteer and staff recruitment by promoting the organisation's mission, culture, and opportunities through strategic partnerships and targeted campaigns.

• Scheduling, posting, and monitoring digital content, including managing the online community.

• Writing engaging copy for various mediums, including social media posts, email campaigns, and website content. Coordinating blog content with input from chefs, the Migrateful community, and other contributors.

• Managing campaign communications (e.g., Lift the Ban) with input from the Marketing & Sales Manager and Co-CEO as needed on social media, newsletters, and website elements.

Design, Media and Website 

• Supporting the Marketing & Sales Manager with the creation of print and digital design assets.

• Assisting with the creation of in-class photo and video content, including capturing and editing.

• Day-to-day website maintenance.

Public Relations and Outreach

• Identifying and managing PR and other awareness-raising opportunities.

• Ensuring the safeguarding of our chefs when liaising with external media.

• Coordinating influencer partnership opportunities.

• Collaborating with the Marketing & Sales Manager and the Sales & Operations Manager to increase corporate cookery class sales through outreach tactics such as cold-calling, emailing, and networking at in-person events.

Other

• Carrying out administrative tasks and ad hoc duties that support the work of the marketing and sales team.

SKILLS AND EXPERIENCE

• Experience planning, executing and monitoring digital marketing campaigns

• Strong written skills with the ability to modify content depending on the platform 

• An understanding of key social media platforms and social media scheduling and reporting tools

• A creative flair and confidence in suggesting new content ideas – with an understanding of how these feed into our strategic goals and how these might differ depending on the platform

• An interest in and willingness to stay up to date with social media trends

• Experience creating content for socials – including an ability to create video content using a smartphone and capture photographic content

• Experience gathering and reporting on multi-channel analytics

• An understanding of Mailchimp, Canva, a CRM and WordPress – or equivalent marketing tools

• An eye for design – an ability to work from brand guidelines and how to modify content depending on the medium 

• An interest in staying informed about current affairs, particularly issues affecting refugees and migrants in the UK, is desirable but not essential

PERSON SPECIFICATION:

• Strong attention to detail.

• Excellent communication skills, both written and verbal.

• Enthusiastic, with a can-do attitude, willing to take initiative and support the team to meet marketing goals.

• Flexible, open-minded, and eager to learn.

• Strong organisational and time-management skills, with the ability to manage your own schedule as needed (with guidance from the Marketing & Sales Manager).

• We welcome people with lived experience of the UK immigration system 

This is a hybrid role that requires you to work from our HQ office in Farringdon, London three days a week. Please note that you may be required to attend classes or other events outside your usual working hours. In these instances, you will be given advance notice and can claim time back in lieu (TOIL) during the week.

Role overview:

Full control and management of our baby bank and other donations from start to finish - including developing donation sources, managing volunteers, stock management and recording, sorting, quality checking and storing donations, organising  and reporting on fair and transparent systems to meet the needs of our families. Key-holding, and managing all deliveries and collections at our Grassroots building.
 

Duties include:

· Scoping, initiating and maintaining relationships with potential sources of donations including community and corporate.

· Liaising with our Administrator to schedule community callouts for donations.

· Working with our Finance and Operations Manager to recruit, train, and support volunteer groups (drivers, buggy repairs & cleaners, baby bank assistants, clothes sorters and laundry assistants).

· Line management of our part-time Baby Bank assistant, including conducting support & supervision meetings.

· Working with our Finance and Operations Manager to welcome and organise corporate volunteers to deliver, sort and display donations in our new shop.

· Maintaining and deepening existing relationships with potential sources of donations, through emails, phone calls, in-person meetings and presentations.

· Making sure our baby bank is kept stocked with the items our project and families need, namely:

o Toys: new and second hand for presents, new baby bags, and hotel bags

o Clothes: new and second hand for clothes clubs, new baby bags, and emergencies

o Buggies and slings (second hand)

o Toiletries

o Nappies

o Computers and phones

o Furniture and other resources for our new building

o Christmas, Eid, Mother’s Day, Diwali gifts for mums and minis.

· Creating systems and overseeing volunteers to check and record donations at the point of coming in (quality checking, cleaning, storing, organising any necessary repairs, recording in a database).

· Creating systems and overseeing volunteers to manage donations at the point of going out (managing waiting lists, communicating with recipients, organising collections, recording in a database).

· Working closely with colleagues, particularly casework staff, to understand and observe protocols waiting lists and prioritisation.

· Recruit volunteers to oversee Facebook marketplace, Freebay, Freecycle, Freegle, Gumtree, and local exchange sites to maximise our ability to source items (especially buggies).

· On-site management of our baby bank, including stock management, organising and accepting deliveries, and onward journey of excess clothes or donations to other organisations.

· Use CRM databases (salesforce) to record incoming and outgoing donations, generate reports and track engagement with donors & volunteers.

· Assessing and according a value to all donations received and given out for annual reporting and monitoring.

· Acting as a key holder and point of contact in the building to receive donations and other deliveries.

· Light door duties on days when we do not have staff on reception.

· Duty managing the building two days per week and acting as Fire Warden when doing so.

· Embodying the values of The Magpie Project throughout their role, including maintaining a trauma-informed approach in all interactions with families, volunteers and partners.

Person specification:

· Personable and compassionate.

· Good standard of written and spoken English.

· Able to lift & carry boxes and buggies.

· Capable and confident to manage a team of volunteers and line manage a staff member.

· Great interpersonal and communication skills, with the ability to liaise with a variety of stakeholders, from CEOs to families that use our services.

· Well-organised, capable of independent working and self-management.

· Imaginative and creative in sourcing what our families need and finding solutions to problems.

· Committed to maintaining the highest standards for our mums.

· Able to operate on WhatsApp, Facebook, MS Office and Instagram.

· Confident using databases to record incoming and outgoing donations (training will be provided).

· We would prefer this role to include some public speaking – presenting to community groups, thank schools for donations etc. If this scares you, we can work up to it!

· Boundaried, able to say ‘no’ or have a difficult conversation when needed.

· A clean driving license & car is preferred but not required.

· Awareness of Newham’s geography, community and charity environment an advantage.

· Event management & event risk assessment compilation experience a bonus – organising donation drives, Christmas and Eid present handouts.

· Must be able to remain calm under pressure.

Hours and place of work
This role will be based at our building at the Grassroots centre, E15 3DB between 9.00 - 17.00 Monday – Friday during term times.

There may be some out of hours working (presentations to school or community groups, stalls at community events) for which you will be offered time off in lieu.

During school holidays and half terms there is an option of working from home when not expecting deliveries.

Holiday entitlement

You will be entitled to 30 days holiday per year. We ask that 4 weeks of this will be taken in August as the project shuts at this time. We ask that the remaining two weeks be taken during school holidays rather than term time.

Management and line-management structure

You will manage a part time baby bank assistant and clothes club, driving, clothes sorting, mending and other volunteers (mainly in person and through Whatsapp groups).

You will assist the Finance & Operations Manager in creating role descriptions for your volunteers, recruiting and training them.

Your will be line-managed by our Finance and Operations Manager.

Things to consider:

· We are unable to sponsor an employee visa, so please check that you have the entitlement to work in the UK.

· If you are on benefits, have caring or childcare responsibilities please check that you will be financially better off when taking this role.

· This role would suit someone used to working in a busy retail, hospitality of logistics role.

· We would especially welcome applications from members of our community with experience of migration, homelessness, or the hostile immigration environment.

· Use of a car would be a massive advantage in this role.

Job Title: Advocacy and Campaigns Officer
Contract: 12 Months Fixed Term
Hours: Part Time (15-18 hours per week)
Salary: £25,290 - £27,100 FTE
Location: Homeworking

About Us:
Pathfinders Neuromuscular Alliance is a user-led charity dedicated to promoting choice, control, and quality of life for teenagers and adults with muscle-weakening conditions. We strive to empower our members by ensuring they have access to essential support, resources, and opportunities to thrive in their communities.

The Role:
Are you passionate about advocacy and driven to make a real difference in the lives of individuals with muscle-weakening conditions? We are seeking a dynamic Advocacy and Campaigns Officer to lead the expansion of our advocacy services and drive impactful campaigns. In this role, you will be instrumental in shaping our advocacy provision across housing, healthcare, social care, and benefits, ensuring that our members feel empowered to express their needs and rights.

Key Responsibilities:

• Develop and manage the advocacy service, supporting members in navigating complex systems of support.

• Conduct outreach and marketing efforts to raise awareness of our advocacy services.

• Create and maintain a database to track advocacy needs and support, informing future funding applications.

• Lead our campaigning initiatives, collaborating with members and stakeholders to highlight key issues and drive policy changes.

• Produce engaging campaign materials for our website, newsletter, and social media platforms.

Who You Are:
You will have at least two years of experience in advocacy or advisory roles, ideally connected to housing, healthcare, or social care for disabled individuals. Your understanding of the challenges faced by those with muscle-weakening conditions is essential. Strong communication and organisational skills, combined with a commitment to equality and diversity, are crucial for this role.

Why Join Us?
This is an exciting opportunity to play a vital role in advocating for those seeking better support and influencing policy for better services. As part of a passionate team, you'll have the chance to drive meaningful change and contribute to the development of a supportive community.

Application Details:
To apply, please send a completed application form by Sunday, 10th November at 11:59 PM. Interviews will be conducted between 13th-22nd November. You can download the application form from our website or request it via email.

Join us at Pathfinders Neuromuscular Alliance and help empower individuals to take charge of their health and future!