Administration Jobs
Do you want to support people with mental health issues?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Job title: Mental Health Support Administrator
Reference number: 243
Salary: £23,478 per annum FTE (depending on skills and experience - inclusive of Outer London Weighting [OLW]).
Contracted hours: 30 hours per week -Tuesday to Friday 9am – 5pm
Contract length: Permanent
Working base: Borehamwood Wellbeing Centre (Occasional travel to Watford)
Reports to: Admin Team Lead
We have a vacancy for a Mental Health Support Administrator to join our team.
Hertfordshire Mind Network is the largest charitable provider of mental health services in Hertfordshire, in terms of the number of people supported and range of services offered. We have a presence in all of the county's 10 districts, with established Wellbeing Centres across the county. Our services are available to all residents in Hertfordshire over the age of 18, and we offer dedicated services and outreach for 5-18 year olds. We provide services and support to approximately 10,000 people experiencing mental ill health each year.
Purpose of Post
As a Mental Health Support Administrator, you will be responsible for ensuring a smooth process for people contacting Hertfordshire Mind (HMN) from initial contact to service provision and provide advice, information and emotional support to service users.
Key responsibilities
- To be the first point of contact and provide advice and information to HMN callers via telephone, email and in person
- To provide emotional support to people contacting HMN by telephone or in person who are experiencing emotional distress and to ensure smooth referrals into the Daylight service for clients who are in crisis and require short-term crisis resolution
- To complete and process referral forms, liaising with Service Users and colleagues
- To accurately record client information onto the database.
- To support the smooth running of the Wellbeing Centres
- To undertake admin duties for the Wellbeing Centre, including the distribution of mail, maintaining office supplies, and responding to internal/external e-mails
- To ensure the reception area is tidy and leaflet displays are replenished to include up to date information
- To maintain the notice boards with relevant and up to date information
- To work in line with standardised administrative systems across HMN, to maintain the general running and efficiency of the office and consistency with the other HMN offices
- To undertake training as required and to maintain policies and procedures
- To undertake other duties as may be reasonably determined by the Head of Services or CEO.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Closing date: Thursday 21st November 2024.
Interviews will be held on a rolling basis.
Please note we may close the advert early if sufficient applications are received.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
We are delighted to have been accredited as a Living Wage Employer.
No agencies please.
Mind in Haringey is an independent charity organisation providing vital mental health services to our community in Haringey since 1989.
We have a broad and exciting range of services and projects running in a dynamic, evolving environment. We are constantly striving to develop and improve our services through listening to our community, peers, and staff team to evaluate and deliver the best possible projects for our community.
Working with Mind in Haringey will give you the opportunity to join a small, creative team with many opportunities for learning and progression. We are a diverse and passionate team, who welcome experiences and perspectives from all backgrounds.
We particularly encourage applications from those with lived experience of mental health, from racialised communities, members of the LGBTQ+ community, and residents of Haringey who are passionate about changing things for the better in the borough.
Haringey is a melting pot of culture, history, and resilience. Though there is much that needs to be improved, we are proud to work as part of a community that has displayed great strength in hardship both in the past and in more recent years. Interested in joining us in this work? We look forward to receiving your application for the role.
This is an exciting opportunity to join an ambitious team delivering vital services across Haringey, supporting the wellbeing and mental health of our diverse community. There has never been a better time to join Mind in Haringey with lots of new and exciting services and projects to deliver!
The purpose of this role is to develop, co-ordinate and deliver administrative procedures and systems to support the services and work of Mind in Haringey. The Admin Officer is a key member of the central services team, ensuring the smooth operation of all services that take place in the organisation.
Salary: £35,705- starting salary (salary range will increase due to max £38,269 via the length of service) per annum pro rata Plus £4,190 Inner London Weighting if based in London per annum pro rata.
Contract: Permanent basis
Hours: Part-time 17.5 hours per week (excluding lunch breaks)
Location: London. Must work from the London office a minimum of one day per week.
About Refugee Action
Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.
To succeed in the role you will need to demonstrate:
- Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
- Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it.
- Insight into the needs, experiences and hopes of refugees and asylum seekers.
- Ability to plan, manage and prioritise workload.
- Excellent written and verbal communication skills, and ability to maintain excellent working relationships in Refugee Action and externally.
- Ability to take accurate and appropriate minutes.
- Experience of working with, and managing, high levels of confidential and sensitive information.
- Experience or ability to work with a board of charity trustees, and understanding of charity governance issues.
- Administrative experience of MS packages including email, word processing, and spreadsheets.
- Commitment to working in a multi-cultural environment.
Those with lived experience as a refugee are particularly encouraged to apply
Closing date: 23:59 Monday 4 November 2024
Interviews: Wednesday 20 November 2024 on Zoom
Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.
This role is not on the Shortage Occupation List. If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.
You can find out which roles are on the shortage occupation list via these two links:
- Skilled Worker visa: shortage occupations
- Skilled Worker visa: shortage occupations for healthcare and education
We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.
We have a fantastic opportunity for a Research Grants Administrator to join our team and support the operation of our expanding research grants programme at the Motor Neurone Disease (MND) Association. In this role, you will manage key administrative tasks and ensure the accurate processing of data related to research funding.
A core part of your role will involve maintaining and updating our grants management database, ensuring all records are current and correct. You will work closely with research institutes to verify and process grant-related invoices, ensuring they align with the awarded funding. Additionally, you'll collaborate with our Finance Team to ensure timely payments and proper record-keeping.
Your responsibilities will also include requesting and processing reports from grant recipients, ensuring they are reviewed by the appropriate colleagues or Research Advisory Panels. You will play a key role in monitoring the impact of funded research, including tracking publications and other outputs.
You will also support researchers in submitting applications for funding, coordinating the review process, and assisting with the successful award of grants. Accurate record-keeping of research contacts, such as grantees and reviewers, is also an important part of this position.
If you are organised, detail-oriented, and eager to contribute to a meaningful cause, this could be the perfect role for you. Join us in helping to support vital research and make a real impact.
What are we looking for?
Experience using Microsoft Office, particularly Excel, with the ability to manage data processing tasks with accuracy and care. Strong communication skills, both written and verbal, are essential as you will be working closely with colleagues and external contacts.
The ideal candidate will have excellent attention to detail and numeracy skills, ensuring consistent and accurate work. You should be able to manage your time effectively, prioritise tasks, and meet deadlines, while maintaining a thorough approach to record-keeping.
We're seeking someone who can work independently and bring a flexible attitude to a range of tasks. If you are organised, self-motivated, and enjoy working with data, this role could be a great fit for you.
For full role responsibilities please view the job description located within the Candidate Pack.
Interview dates have been scheduled for 13th and 20th November
Hybrid Working Expectations: 1 day per week office attendance
(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)
We understand the importance of work-life balance and are committed to supporting our employees' needs. We are open to part-time applications and job shares. If you are looking for flexibility, please clearly indicate your preferred working arrangement in your supporting statement.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme.
IMPORTANT INFORMATION
Adverts may be closed early, or interviews arranged once sufficient applications are received. Early applications are encouraged.
Sponsorship: If you require sponsorship for this role, you must clearly declare this with/on your application form so that we can consider whether you meet the eligibility criteria for sponsorship, either as a skilled worker or new entrant.
Reasonable Adjustments and Alternative Applications: Should you need any adjustments to the recruitment process, at either application or interview please contact us for support.
To provide an inclusive application process, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form.
Recruitment Agencies: We work hard to fill our roles directly and request that recruitment agencies do not contact us in relation to this role
The client requests no contact from agencies or media sales.
Sightsavers is looking for an HR Administrator to join our busy HR Operations team
Salary: £23,000 - £25,000 depending upon experience
Location: UK remote - with monthly travel to Haywards Heath, West Sussex
Contract: 12-month fixed-term maternity cover contract
Hours: This is a full-time role with some flexibility around hours worked and lots of home working
We are looking for an HR Administrator to help us ensure that all administrative and transactional support is provided to the highest standard, to meet the operational needs of our global organisation.
The HR Administrator will be responsible for maintaining and updating data in the HR Information System and resolving service desk requests and enquiries from managers and employees. There is also the opportunity to assist on specific project work within the HR Operations Team relating to HR systems, legislative changes, processes and procedures.
Key duties will include:
- Inputting changes to employee records including new starters, leavers, absence, and contract extensions.
- Helping employees use HR systems, assisting with login, navigation and user queries.
- Support with the development of HR systems, assisting with testing and feedback as needed.
- Setting up new employees on our HR information system (HRIS)
- Offboarding tasks, including HRIS administration, paperwork and payroll notification.
- Drafting consultancy contracts
- Providing timely, first line support to employees and managers in response to queries and request submitted via the Service Desk, escalating as necessary
- Supporting ongoing team activities
This is an ideal opportunity to build on your existing HR Assistant experience within a fast-paced international organisation. To succeed in this role you will need:
- Proven experience in a HR Assistant or similar role (Essential)
- Ideally experience within a global or complex organisation
- Demonstrable planning and prioritising skills
- Experience working in a fast-paced environment, multi-tasking and delivering to deadlines
- Knowledge of HR systems and intermediate level knowledge of Microsoft systems such as Excel, Word and SharePoint
- Excellent communication skills
- Strong customer service skills
- Integrity and the ability to maintain confidentiality
- A commitment to equality of opportunity
For contractual reasons, the successful candidate MUST be based in the UK with ongoing Right to Work in the UK. Candidates are welcome to demonstrate their ability to match the person specification by expanding on how their experience, training and/or qualifications might have provided them with the knowledge or skills required for the role. Successful candidates will be appointed on merit. This is a varied role, please read the full job description for further details.
Benefits
Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London.
Next steps:
To apply for this exciting opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying. Please note that there will be an expectation that you can visit our modern and collaborative offices in Haywards Heath, West Sussex (RH16 3BW) on a monthly basis – probably a Tuesday.
Remote interviews will take place on Tuesday 20, Wednesday 21 and Thursday 22 November and the evaluation process may include a role-typical task. We would like the successful candidate to be available to start in January 2025.
Are you an able Administrator with a heart to see positive change in the lives of people who are trying to make a new start in the community after prison? Do you have good all-round IT and communication skills, and enjoy working in a team?
South West Community Chaplaincy (SWCC) aims to provide effective care and community support for people as they leave prison and re-integrate back into their local area, within the counties of Devon, Cornwall and western Somerset. This incudes mentoring, practical support and signposting to assist the integration of ex-prisoners into their communities, in collaboration with other professionals.
We are seeking a part-time Project Support Administrator (up to 15 hours per week). The post-holder will be based at our Exeter office, although there is some scope for partial homeworking, subject to agreement.
We are looking for someone who is self-motivated, with previous administrative experience and good IT skills (Microsoft Word, Excel Outlook etc.), including a sound grasp of data entry (Microsoft Azure, Teams). Excellent interpersonal skills are essential, as is the ability to be an effective communicator, conveying information efficiently in writing, face-to-face and by phone.
The post-holder will have a pastoral heart and concern for the wellbeing of people, will be in sympathy with the faith ethos and values of the charity, and be able to promote an inclusive environment where people of all faiths, and people of none, can work together for the transformation of lives and communities.
Bespoke, relational, mentoring for prison leavers, helping them to build a positive, crime-free future, and making our communities safer for all.
Are you a highly organised person with outstanding customer service skills looking for a role where you can make a difference? This could be the role for you!
Canine Partners' mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.
To help us create amazing partnerships, we need amazing people. Canine Partners has an exciting opportunity for two Fundraising Administrators to join our dedicated fundraising team.
These are incredible roles at a prominent assistance dog charity where your role will be a part of our essential work that transforms lives every day.
We are looking for a Fundraising Administrator (High Value Giving) and a Fundraising Administrator (Individual Giving).
What you will do:
You will play an important part in the smooth running of our fundraising teams and delivery of income targets by providing administrative support to our Head of Fundraising and fundraising managers. You will manage general administrative duties such as the daily banking process, printing and sending letters and managing database records as well as monitoring key email mailboxes and incoming telephone calls from donors and supporters. Please see below the specific areas of focus for each role:
Fundraising Administrator (High Value Giving)
Your focus will primarily be in support of the High Value Giving and Trusts and Grants team; where alongside general administrative duties, you will support the Trusts and Grants team with research into potential funding opportunities and support with writing and submitting funding applications. You will be responsible for coordinating the charity's dog sponsorship scheme in collaboration with the puppy department and with a keen interest in writing you will draft sponsorship updates and thank yous to supporters and donors.
Fundraising Administrator (Individual Giving)
Your focus will primarily be in support of the Individual Giving and Database team; where alongside general administrative duties, you will provide support in keeping our customer relationship data accurate and up to date by running regular checks and data cleansing exercises. You will also support with data analysis to provide insights on our supporter bases and act as a key point of a contact for staff using databases and other relevant software.
What we\'re looking for:
• Excellent relationship-building and communication skills.
• Good administration skills, including record keeping and database management.
• Ability to plan, prioritise and meet deadlines.
• Confidence in communicating via phone, email and other communication streams.
• Excellent customer service skills.
• Strong IT skills (Microsoft packages).
• Excellent numerical skills.
• Experience using data management tools and techniques including Microsoft Excel. (Individual Giving)
• Good written skills, with the ability to produce engaging and high quality written communication. (High Value Giving)
You will be a proactive, personable, and self-motivated professional who is able to work as part of a team and on your own initiative. You will be driven to achieve deadlines to a high standard with flexibility and adaptability. You will be compassionate, empathetic, and diplomatic. It may be advantageous, but not essential, for you to have experience using Salesforce CRM.
We can offer you:
• 25 days holiday, plus bank holidays
• Salary exchange pension scheme
• Charity sick pay
• Life assurance
• Wellbeing portal
• Employee assistance programme
• Free on-site parking
• Dog friendly offices
Both roles benefit from working at our purpose-built training centre in the rural countryside of Osgathorpe, Leicestershire with hybrid/flexible working opportunities available. Regular site-based working is essential to undertake key tasks such as printing, banking, and posting. Some travel will be required to support with fundraising events.
If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.
Please note we may interview candidates during the advertising period; we reserve the right to close this advert before the closing date should we find a suitable candidate before then. Please be assured that we contact all candidates regarding the outcome of their application, this may take longer if we receive high volumes of applications.
First interviews will take place online (via MS Teams).
Second interviews will take place at our National Training Centre, Osgathorpe, Leicestershire.
We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.
Location: National Training Centre, Osgathorpe, Leicestershire (hybrid)
Job Type: Full time, 37.5 hours per week
Contract Type: Permanent
Salary: £22,308 - £25,833 per annum (depending on experience)
Benefits: Generous annual leave allowance, salary exchange pension scheme, life assurance, occupational sick pay, dog friendly offices.
You may also have experience in the following: Database Base Administrator, Data Entry, Fundraising Administrator, Sales Support Administrator, Sales Administration, Office Assistant, Administration Assistant, Charity, Charities, NFP, Not For Profit, etc.
REF-217 230
We will change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
We have a vacancy for a Regional Administrator working 33 hours per week. You would be joining a dedicated and friendly team of regional staff and volunteers. The ability to work autonomously as well as being a good team player is essential.
It is an exciting time to be joining Cruse, as we are in the process of improving our processes and services to strengthen the support that we offer to bereaved people and our volunteers. The post holder will coordinate and assist with the delivery of all aspects of service contracts in Cambridgeshire, supporting the Regional Manager and the wider team. The role is mainly home working with occasional meeting attendance and service delivery within Cambridgeshire. Networking and engaging with local groups / communities will form an essential element to the role, as well as providing initial contact and support to residents in the Cambridgeshire, Peterborough and Huntingdonshire area.
You will be the first point of contact within the service for bereaved people, third parties and external organisations. Additionally, you will support volunteers in the delivery of services and support the overall day-to-day running of the Cambridgeshire service.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
· Applicants in England and Wales: DBS Code of Practice
· Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. Please state clearly the Reference: ‘Cambridge 33’ on your covering letter.
The closing date for applications is 8th November 2024, with interviews taking place week commencing 18 November 2024, via zoom.
Please be advised that if you do not hear from us by 22 November 2024, unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from everyone regardless of age, disability, gender, ethnicity, religion, and sexual orientation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity to begin a career in Public Health.
The Association of Directors of Public Health (UK) is looking to appoint to the full-time, permanent position of Project Administrator.
The Association of Directors of Public Health (ADPH) is a Charity and Company Limited by guarantee and is the representative body for Directors of Public Health (DPH) in the UK.
It seeks to improve and protect the health of the population through collating and presenting the views of DsPH; advising on public health policy and legislation at a local, regional, national and international level; facilitating a support network for DsPH; and providing opportunities for DsPH to develop professional practice.
The Association has a rich heritage, its origins dating back more than 160 years. It is a collaborative organisation working in partnership with others to maximise the voice for public health.
The successful candidate will be responsible for the administration, delivery and evaluation of the Association’s events, including membership workshops and masterclasses, and arranging and minuting meetings with members and key stakeholders, all to tight deadlines. They will therefore be required to be pro-active, with exceptional organisational and prioritisation skills, a keen attention to detail, and preferably have experience of working independently in an administrative role.
The role’s responsibilities will also include the preparation and dissemination of the Association’s newsletters and induction of new members and as such will require the accurate maintenance of records and regular correspondence both internally across the teams and externally with members. Candidates are therefore required to have a strong background in Microsoft Office and be able to demonstrate excellent communication skills.
Working across the organisation the role will serve as an excellent introduction to the work of the Association and its members, and the wider role of Public Health in society. Consequently, both candidate and Association will benefit from an enthusiasm for professional development, flexibility and a willingness to learn.
As well as a supportive and committed team the successful candidate will benefit from regular contact with our membership, attendance at Policy Workshops and Masterclasses and have opportunities to shadow Public Health leaders to gain experience of the role of the Director of Public Health.
The Association currently operates a ‘hybrid working’ model and candidates from across the UK are welcomed, but there will be regular team meetings and specific events in London during the year which will require attendance in person. If required further details can be obtained prior to any application by contacting the Association as below.
The closing date for applications is 9.00 a.m. November 25th but we will interview suitable candidates as we receive their application so would urge those interested to apply as soon as possible.
Please note to be considered for this role we do require a covering letter outlining why you are suitable for the role alongside your CV.
The successful candidate will be required to provide evidence they are eligible to work in the UK.
Candidate must supply a covering letter outlining why they believe they are suitable for the role.
The client requests no contact from agencies or media sales.
As a Quality Assurance Administrator, you will be a critical function of our work to deliver externally accredited, industry led programmes against our Industrial Cadets framework, endorsed by HRH King Charles III.
You will also support and help refine our internal business processes, especially around our CRM platform, Hubspot. Moreover, you will be given ample opportunity and encouragement to contribute to continuous improvement projects and put forward your own ideas for internal transformation.
ABOUT EDT: EDT is a UK-wide charity with over 35 years of experience developing and delivering industry-linked STEM educational content. Our mission is to connect young people with industry and inspire STEM futures. Our programmes are designed to engage a wide range of young people and meet the needs of industry and education, through face-to-face and virtual delivery. Young people are at the heart of what we do and through providing industry informed, curriculum enhancing learning experiences, we help them develop personal and interpersonal skills, fulfil their potential, and make informed decisions about their future. We recognise their achievement through Industrial Cadet accreditation and awards, an industry-led quality benchmark. Our mission is to connect young people with industry and inspire STEM futures. Our core values include being 'passionate, collaborative, dynamic and showing respect'.
Reporting to: Quality Assurance Manager
Salary: Band A, up to £27,800 p.a., depending on skills and experience. Permanent Contract
Benefits: 25 days annual leave per year plus bank holidays; pension (up to 10% employer contribution); life insurance (3 times annual salary); hybrid and flexible working; well-being support.
Location: Hybrid working, with travel to one of our regional offices as and when required. The preference is to be based close to our Manchester office, however applicants within commutable distance to one of our other offices (Glasgow, Birmingham, Welwyn Garden City, Southampton and Plymouth) will be considered.
Hours: Full time (37.5 hours per week).
Job Description
Quality Assurance
- Deal with external and internal enquiries
- Work closely with Industry Engagement and Partnership team to deliver industry-led (external) accreditation in a timely manner
- Lead the materials ordering process, including the distribution of certificates and badges to regional offices and external partners
- Take the lead on external partner feedback surveys, student data requests and observation reports, working with partners to ensure their completion and return
- Manage Quality Assurance data dashboards and work with the Head of Impact to provide evaluation and impact statistics for external Industrial Cadets accreditations
- Liaise with the Marketing team to update Industrial Cadets and Quality Assurance partner materials (such as certificates and information packs) on a periodic basis
- Perform an internal Quality Assurance moderation process three times a year to ensure consistency of delivery from internal teams and escalate any feedback where appropriate
CRM Support
- Be a Hubspot ‘super-admin’, acting as an initial point of contact for internal staff queries, making changes to the system and escalating queries internally and to external partners where appropriate
- Manage the support ticketing process for Hubspot queries
- Support, and eventually lead, weekly online Hubspot drop-in sessions for internal staff enquiries
- Perform data quality audits on Hubspot, ensuring data is entered consistently by teams in accordance with their processes, cleansing data where appropriate
Business Improvement
- Actively support the Quality Assurance Manager and Operations Director on continuous improvement projects, including supporting with team requirement gathering and process documentation
- Proactively identify opportunities to streamline internal processes or potential new initiatives, communicating this to the Quality Assurance Manager
Person specification
Essential
- Professional and proactive, with real pride in the quality of work
- Ability to take initiative and proactively investigate solutions to current and potential issues
- Excellent interpersonal and communication skills
- A team worker who can liaise and collaborate with colleagues and other stakeholders
- Organised - can manage workload and deadlines and demonstrate effective time management
- Attention to detail and analytical skills
- Very confident IT user, in particular with CRM systems and Microsoft Office
- Positive and resilient attitude
Desirable
- Experience of the charity or education sector
- Experience of Hubspot and Microsoft Power Automate
Special conditions: The successful candidate will be required to fulfil an enhanced DBS/PVG check.
Closing date: Friday 1st November 2024
Interview date: W/C. Monday 4th November 2024
Start date: ASAP
Our mission is to connect young people with STEM and inspire STEM futures.
Location: Hybrid - Home Based and Hospice Based North Devon
Job Type: Part time, 22.5 hours per week
Contract Type: Permanent
Salary: £24,269 to £26,893 per annum (pro rata)
About The Organisation
Our client are an established and successful charity providing hospice care for children with life limiting conditions and their families in the South West of England. They aim to recruit passionate, friendly and enthusiastic staff who are motivated to really make a difference to the lives of the children and families who visit them.
Join their team for a rewarding career move where 98% of staff agree that they are proud to work for them.
What you will be doing:
Joining this friendly and committed team you will be responsible for the day-to-day accurate inputting of supporter details and providing a high level of donor care in relation to these records. This work records the fundraising activity and donation income onto the database to provide an information service for the fundraisers and ensure income can be reconciled to our financial records. You will also have a pivotal role in the continued development of this fundamental resource.
This is a hybrid role, working from Little Bridge House as required.
The Successful Candidate:
To be successful in this role you will be proficient in working across IT systems including Microsoft Office, have experience of inputting batches of large volumes of financial and non-financial records to databases, accurate data inputting, querying on data and generating routine reports from databases. With experience in providing excellent customer service, you will be able to demonstrate well developed verbal and written communication skills. Experience of the CRM Salesforce would be desirable but more important is the ability to learn new software applications quickly.
What they offer:
- 33 days (plus bank holidays) holiday entitlement, which increases with service
- enhanced sick pay scheme rising up to 6 months full and 6 months half pay
- personal pension scheme with 7% employer contribution
- family friendly policies, with enhanced maternity/adoption pay
- occupational health, wellbeing and counselling services and employee assistance programme
group life insurance scheme - training and development opportunities
- environmental and green agenda
- a supportive and inclusive environment
- a chance to make a real difference
They value their staff and offer an excellent working environment with an enthusiastic and committed team. Your work makes a real difference to short and precious lives.
Closing date: 4th November 2024
Anticipated interview date: 20th November 2024
Our client committed to safeguarding and promoting the welfare of children and young people, and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. They welcome applications from all sections of the community.
This fantastic opportunity will give you the chance to explore the wonders of the South West, whether you are already located here, you are a returner or looking for a different way of life; the South West offers a high quality of life and great leisure opportunities. These environmental attractions are matched by the excellent reputation of the highly successful Children’s Hospice as an organisation and local employer.
You may also have experience in the following: Database Administrator, Database Assistant, DBA, Database Management, Database Manager, SQL, Data Administrator, Data Assistant, etc.
REF-217 594
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Creflo Dollar Ministries is dedicated to promoting the Gospel of Jesus Christ to every corner of the world, sharing the transformative message of God's love and grace. Our mission extends beyond spiritual outreach; we actively engage in charitable efforts, including feeding people experiencing homelessness and supporting community needs through various initiatives.
Role Overview:
As an Administrative Assistant at Creflo Dollar Ministries Europe, you will play a vital role in ensuring the smooth operation of our ministry. Your contributions will support our mission by providing essential administrative support, enhancing our outreach efforts, and facilitating the daily functions of our office.
Position: Part Administrative Assistant
Responsible to: Office Director
Location: Based in Birmingham
Hours: 24 hours per week (part-time), core hours 8.30 am - 5.00 pm
Salary: £15,000 - £20,000 per annum
Key Responsibilities:
- Administrative Support: Manage calendars, schedule appointments, and coordinate meetings for ministry leaders.
- Communication: Handle correspondence, including emails and phone calls, ensuring prompt and professional responses.
- Document Management: Organize and maintain files, records, and documents, both physical and digital.
- Event Coordination: Assist in planning and executing ministry events, outreach programs, and community service initiatives.
- Volunteer Coordination: Support volunteer recruitment, training, and scheduling to enhance ministry activities.
-
Financial Administration: Assist with budget tracking, expense reports, and essential financial documentation.
Qualifications:
- Educational Background: High school diploma or equivalent; additional qualifications in office administration are a plus.
- Experience: Proven experience as an administrative assistant or in a similar role.
-
Skills: Strong organisational and multitasking abilities, excellent communication skills, and proficiency in Microsoft Office Suite.
- Attributes: A heart for service, commitment to our mission, and the ability to work collaboratively within a team.
Why Join Us?
-
Mission-Driven Work: Be part of a dedicated team passionate about spreading the Gospel and positively impacting communities.
- Personal Growth: Opportunities for spiritual and professional development within a supportive environment.
- Community Engagement: Participate in meaningful outreach programs that address real-world needs.
At Creflo Dollar Ministries Europe, we believe in the power of prayer, compassion, and action. If you are motivated by faith and a desire to serve others, we invite you to join our team and contribute to our mission of sharing God's love and grace.
The client requests no contact from agencies or media sales.
Job Title - Administrative Assistant (Training and Events)
Contract - Permanent
Hours - 35 hours per week
Salary - £24,890.32 per annum
Location – Based in London, hybrid of office and home working
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About CoramBAAF
We are part of the Coram Group and are the UK's leading membership organisation for professionals dedicated to improving outcomes for children and young people in care. We are also a training provider, publisher, advice line and at the frontline of policy and practice reform.
The CoramBAAF vision is that every child and family has the care and support they need to thrive. Our mission is to support and empower professionals to do the best for children and families who come into contact with adoption, fostering and kinship care. Our values are support, curiosity, ambition and integrity.
Our corporate members in England, Wales, Scotland and Northern Ireland represent 94% of all local authorities as well as regional adoption agencies, health and social care trusts, independent fostering providers and voluntary adoption agencies, and cover 88% of all children and family social workers.
Our 650+ individual and associate members - comprising lawyers, health professionals, educational institutions, therapeutic and family support services, and more - reflect the nature of our work across adoption, fostering and kinship care. Our members make up the largest network of organisations in this sector.
About the role
Do you get satisfaction from knowing that the work you do makes a difference in the lives of others? Do you enjoy coordinating and administrative processes? Does close attention to detail matter to you? This role plays a key part in the effective coordination and smoothly running of our training and events programme covering a wide range of in person and online courses.
We are a small but busy, dedicated and friendly team. We pride ourselves on working as collaboratively as possible, while also recognising our individual areas of expertise and responsibility.
To find out more and apply for this role, please refer to the job vacancy documents, then click the 'apply now' button below to complete the application. Note that we do not accept CVs.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: 18th November 2024 at 12pm
Interview Date: 27th November 2024
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who we are
REDRESS is an international human rights organisation based in London and The Hague that pursues legal claims on behalf of survivors of torture in the UK and around the world to obtain justice and reparation for violations against their human rights. We empower survivors to access justice through human rights cases against governments, civil cases against individuals, and cases where we advocate for law enforcement bodies to prosecute perpetrators under the principle of universal jurisdiction.
Our approach is strategic, so that as well as representing an individual we target the policy reasons that enabled the torture to take place, by building a campaign that uses advocacy, community engagement, and communications to influence change.
REDRESS has undertaken a process of growth and modernisation over the last few years. You can find information about the organisation in the latest Trustees Annual Report. We are strengthening our processes to improve staff development, further enhance our diversity, build our survivor-centred approach, and ensure people with lived experience are part of REDRESS.
The Team
The Administrative Assistant will work within the operations team to support the smooth running of the London office including managing the office environment, managing suppliers, liaising with our IT support, and ensuring administrative tasks are completed efficiently. This role will also support REDRESS’ projects with administrative tasks including support with the delivery of events and organising travel.
Position Profile
The main responsibilities of the role are:
Events support: Assist with delivering internal and external events, including booking flights, hotels, catering, venues, checking VISA requirements, organising interpretation, preparing logistics, drafting forms.
Projects support: Assist with project tasks and support the delivery of activities to strengthen our ‘Community of Practice’ (partner NGOs globally) which includes support with workshops, surveys, follow-up, and newsletters.
Office operations: Support the effective operation of the office, including liaising with our IT providers and supporting staff IT requests, maintaining office supplies, opening and closing the building, helping to keep the office tidy and welcoming, assisting with visitors, and preparing for meetings.
General Responsibilities
The position will contribute to the work of REDRESS as follows:
Human Resources: Assist with the delivery of human resources functions, including the recruitment process. Assist with the recruitment and onboarding of new staff, fellows, and interns.
Financial operations: Support financial operations, including processing expenses claims and expenditure requests.
Managing enquiries: Deal with enquiries by phone, email, and post, and engage with colleagues to respond to them.
Health and Safety: Assist with health and safety assessments and any changes required as a result.
Wellbeing: Assist with the staff peer support group, wellbeing portal, and the social committee.
Database: Support to create and maintain our databases, including mailing lists.
Platforms: Support platforms including the website by uploading content and creating mini sites on Office365 platform.
Communications: Support the Communications team with social media when necessary.
Support to other departments: Provide general administrative assistance to staff, fellows, and interns.
The position is also expected to carry out such further duties as may reasonably be required from time to time by REDRESS.
Person Specification
This is an entry level position, and so we will consider candidates at the beginning of their career, with some relevant experience.
Essential Competencies
The successful candidate will need to have the following essential competencies:
· Educated to degree level and/or at least two years’ relevant experience.
· Relevant experience through internships, volunteer roles, work experience, educational work placements, or other practical experience.
· Excellent written and verbal communication skills in English.
· Excellent organisational skills: multi-tasking, attention to detail, flexibility, time-management etc.
Desirable Competencies
A strong candidate will also have other desirable competencies:
· At least two years' relevant work experience, preferably in the non-profit sector or in an international environment.
· A qualification in administration.
· Good working knowledge of Microsoft Office 365 suite of software, particularly Excel., and Microsoft Platform.
· Skills in a language other than English, in particular French, Arabic or Spanish.
Personal Attributes
To work for Redress, the candidate should have the following personal attributes:
· Happy to work collaboratively as part of a small and energetic team with a wide range of personalities.
· Highly efficient and organised, with an ability to multi-task, show initiative, solve problems, and take a hands-on role when necessary.
· Able to think and work strategically, creatively, and under pressure.
· Able to understand and support the aims, objectives and values of REDRESS and reflect them in all aspects of work.
· Able to work with survivors of human rights abuse with a range of specific needs.
Terms
Reporting. The position is part of the Operations team and will report to the Operations Manager.
Hours. This is a full-time position at 35 hours a week. Evening and weekend work may be required from time to time.
Location. The position is based at the REDRESS office in London.
Flexible Working. REDRESS is an “in-person” organisation and we value team work, but we have a flexible working policy which allows for working from home. This role is currently required to be in the office at least three days a week.
Salary. REDRESS has fixed salary scales, with annual cost of living increases, and the possibility of step increases with strong performance. This is an entry level assistant position, and the salary is £31,681 which is A1 on our salary structure.
Duration. The contract is for a fixed-term of 12 months, but is expected to be extended, subject to funding.
Start date. The position would start in January 2025.
Probation. There is a six-month probationary period.
Pension. REDRESS offers a pension contribution of 10% of salary.
Holiday. There are 25 days of holiday per year, in addition to UK public holidays. The office is also closed between Christmas and New Year.
Status. The candidate must have the right to live and work in the UK. Unfortunately, we cannot sponsor a UK immigration process for this role.
Interview process. We expect to do two rounds of interviews. We may ask candidates to complete a brief written test as part of the process but will provide information on that nearer the time.
· First round Interviews will take place on a rolling basis and will be on-line.
· Final round interview will take place on 27 November 2024 and will be in-person at our office in London.
How to Apply
Please upload to our recruitment portal a single PDF file with:
· A cover letter of no more than one page explaining (a) why you would like to work for REDRESS, (b) how you fulfil the personal specification for the role, and (c) how you will contribute to the diversity of REDRESS.
· Your CV or resume.
Please also complete the anonymous Diversity Monitoring Form. We use the information from the form to tell us about the diversity of the applicant pool for each of the positions that we advertise. We keep the conclusions of the analysis for our records, and the underlying data is destroyed three months after the recruitment closes.
Deadline: 19 November 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Office Administrator – Maternity Cover
We are seeking a dedicated individual for a maternity cover position. Our preferred start date is 7 January 2025 and the post will continue until mid-January 2026 or the return of the postholder, whichever comes sooner.
About the Primary Science Teaching Trust (PSTT)
PSTT is a registered charity with a clear vision – we want to see excellent teaching of science in every primary classroom in the UK. We believe it is vital that children are engaged and inspired by science from an early age. We want to draw on their natural curiosity to help them explore, understand and ask questions about the world around them. Scientific skills and knowledge are essential for every child, whether or not they become a scientist, engineer or medic.
We’ve built a Primary Science Teacher College of over 200 outstanding Fellows, each helping to shape and influence science teaching across the UK. We produce great resources that improve how science is taught and planned, including through the award-winning Explorify website. We provide professional learning and development that supports thousands of schools each year, through our national CPD programme and our network of Regional Mentors across England.
Through our new strategy, we are refining PSTT’s approach (building our work around a clear definition of what excellence in primary science means), targeting our efforts (giving our most intensive support to schools and teachers that need it most) and focusing on the impact of our work. For more information on PSTT’s strategy, definition of excellence, and theory of change, visit our website.
Job summary
The Office Administrator plays an important role in PSTT’s central administration, operations and office functions. They are the public first point of contact for general enquiries. They are responsible for various areas of administration involving our staff, Fellows, trustees and external organisations. They play a logistical role in several important areas of PSTT activity: supporting planning, logistics and key processes for our College Conference, awards, College Bulletin and other events and activities. The role also involves the collection, collation and maintenance of essential PSTT data sources.
This would be a great opportunity for someone with strong administration skills and/or for someone seeking their first post in the charity sector.
Key facts about this role
Salary
Starting salary from £22,860 (FTE), subject to experience
Hours
35 hours per week (full time), usually worked between Monday-Friday. There may be scope for job-sharing, so please apply if you are interested in taking a part-time role
Location
Hybrid - expected to spend at least 2 days per week at the office in central Bristol (BS1)
Contractual basis
Maternity cover
Pension and benefits
Employer pension scheme (5% contribution); enhanced sick pay and maternity/paternity/adoption pay, detailed in our pay and reward scheme
Annual leave
28 days per annum (of which 3 days must be taken during the Christmas closure period) plus public holidays, pro rata
Travel
The job may require some travel within the UK and occasional overnight stays. Expenses will be reimbursed
Line manager
Operations Manager
Start date
Preferred start date 7 January 2025
Job responsibilities
1. Deal with enquiries, including:
· General PSTT enquiries received by email or phone
· Specific enquiries sent to the PSTT team, including Area Mentors and Regional Mentors
2. Administrative responsibilities:
· Maintain data on Fellows and/or schools
· Maintain data held on the PSTT CRM system
· Implement and maintain office systems and procedures
· Use WorkNest learningnest to manage staff Health & Safety training
· Make group or individual travel arrangements and bookings for staff and trustees
· Manage post in and out of the office
· Collate feedback for Regional Mentors and Area Mentors
· Manage PSTT memberships of the Association for Science Education, Chartered College of Teaching and other external organisations
· Send published PSTT resources to the national libraries’ Legal Deposit Scheme and British Library
· Schedule monthly team meetings and take minutes
· Support the Operations Manager as required
3. Other key tasks:
· Collate and send the weekly College Bulletin
· Set up and facilitate/produce PSTT webinars and online events as required
· Organise key processes for the Primary Science Enhancement Award
· Lead logistics and administration for the Primary Science Teacher Awards
· Support planning and delivery of the College Conference, public events and other PSTT activities, liaising with staff, Fellows, venues and suppliers as required
· Maintain a grant information spreadsheet for inclusion in the College Bulletin
· General research tasks and data collection as required
4. Report to the Operations Manager on progress on all areas of responsibility, identifying any areas for further development and improvement
5. Participate in regular team meetings and other cross-team activities as required
6. Take on other responsibilities that the Operations Manager may reasonably delegate to you
Our vision is to see excellent teaching of science in every primary classroom in the UK.
The client requests no contact from agencies or media sales.