Administration Jobs

About Gaddum

At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester. Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can not only build resilience, but identify further risks, providing preventive support now and in the future. At Gaddum, we believe that by supporting individuals we ultimately help support entire communities. Our aim is to empower and enhance the lives of the people we exist to support.

About the Accelerating Reform Fund

The Accelerating Reform Fund is a new initiative which aims to transform social care services, making them more responsive to the needs of the community. It is a national programme, with 42 regions allocated to have their own projects. Greater Manchester is one of the ARF regions. The ARF has a particular focus on unpaid carers aims to boost short-term breaks for carers and improve hospital discharge processes. This work is made possible by Department for Health and Social Care grants. As an organisation, Gaddum has supported and collaborated with unpaid carers for many years, so we’re excited to bring our experience to the table. This role will be based in the Manchester team working to improve hospital discharge processes for Carers and will be based in one of the three hospital sites in Manchester (North Manchester General, Manchester Royal Infirmary, Wythenshawe Hospital)

Job Summary

To develop and ensure safe discharge planning and information for unpaid carers. To embed procedures to raise awareness of the needs of carers in a secondary care setting, working in partnership with the discharge and enablement teams. To empower carers to be involved in the discharge process.

Job Purpose

The purpose of this role is to support the early identification and referral of carers, ensuring they receive timely and appropriate support to meet their needs. The role focuses on enabling faster, safer, and smoother hospital discharges by addressing carer-related issues and providing clear referral pathways for hospital staff, acting as a critical link between secondary care and community services. By fostering collaboration with hospital staff and local services, this role contributes to the prevention of carer breakdown, reducing the risk of hospital readmissions and ensuring a seamless transition from hospital to home.

Background  

The Ubele Initiative was established in 2014 as an African Diaspora led intergenerational social enterprise. Our mission is helping to build more sustainable black and racially minoritized communities across the UK. Ubele is unique in that it was built from bottom-up and is intentionally an intergenerational organisation. 

Over the past few years, we have designed and delivered a wide range of local, regional, national, and international initiatives which seek to create and build community wealth.

We support black and racially minoritized community led organisations and groups with their community assets (physical space, organisations, and people). We use social action, community enterprise development, participatory learning & skills development, and next generation leadership initiatives. 

About The Role  

As a Ubele Programme Coordinator, you will be a member of the Community Wealth Building hub supporting the programme manager by overseeing administrative tasks, coordinating learning programmes, communicating with our partners ensuring resource availability for the project team from project inception to completion. 

Main duties and responsibilities  

1. Programme Coordination & Collaboration 

Collaborate with the CWB Director and Agbero Programme Manager to coordinate the delivery of learning and training within Agbero2100. 

Serve as the first point of contact for the Agbero2100 London programme, handling and redirecting enquiries as appropriate. 

Maintain effective and ongoing communication with key stakeholders, ensuring their active engagement and interest throughout the programme. 

2. Event & Training Coordination 

Organise and coordinate events, webinars, and training sessions, ensuring logistics such as hospitality, room layout, equipment setup, and course materials are properly managed. 

Liaise with consultants and the Communications Team and oversee the smooth running of all relevant webinars, workshops and events. 

Develop and maintain accurate records of all learning and development activities, including tracking attendance and ensuring timely follow-up with participants. 

Coordinate offsite events and support the Programme Manager in event planning and delivery. 

3. Administrative Support & System Management 

Work closely with learning and development partners to design, communicate, and implement administrative procedures for both in-house and external training courses. 

Establish and manage systems and procedures to ensure the efficiency and effectiveness of Agbero 2100’s learning development services, including managing programme information securely. 

Maintain accurate documentation and processes for all programme activities, including contracts, agreements, and purchase orders. 

Coordinate programme data with stakeholders and support the Programme Manager with information collection for decision-making. 

4. Data Collection & Impact Reporting 

Collect, collate, analyse, and share both qualitative and quantitative data to measure and showcase the programme’s impact. 

Ensure evaluation forms are completed and returned for each session/event, contributing to learning and development needs analysis based on feedback. 

Support the CWB Programme Manager in preparing regular and ad-hoc reports and maintaining accurate records of data collection methods and analysis techniques for future reference. 

Adhere to data privacy, confidentiality, and security standards in managing sensitive programme information. 

5. Stakeholder & Partner Management 

Develop and maintain productive working relationships with external training providers and partners. 

Coordinate the work and meetings of programme stakeholders and partners, including minute-taking and maintaining positive relationships with the Communications team. 

Gather partner agreements, consultancy agreements, and contracts, working with Agbero Programme Manager and finance to issue invoices and chase outstanding payments. 

6. Financial & Resource Management 

Raise purchase requisition orders, track payments for training providers, and ensure timely processing of payments. 

Manage and maintain the programme’s training calendar, ensuring full completion within targeted timescales and timely updates to the Programme Management team. 

7. Inclusivity, Health & Safety, and Compliance 

Promote a workplace culture of respect, dignity, and fairness, challenging all forms of discrimination and prejudice. 

Comply with the organisations safeguarding policy and practice at all times and undertake trainings on safeguarding as required.

Maintain awareness of health and safety, complying with Ubele’s Health and Safety policies and procedures. 

Ensure compliance with the Data Protection Act/General Data Protection Regulations (GDPR), maintaining confidentiality in all programme-related information. 

8. General

To attend and participate in internal and external meetings including staff meetings and meetings with key stakeholders.

To attend relevant training to fulfil the requirements of the job.  

To undertake other duties which may from time to time be required and which are appropriate to the responsibilities of the post.  

Ensure that The Ubele initiative internal policies and procedures are followed through in all areas of work. They will also treat with confidentiality any information that could be deemed as personal, private, or sensitive and comply with the organisations GDPR and Safeguarding requirements.  

Salary & Band: £47,000 dependent on experience
Department: Finance
Contract: Permanent
Hours: Full time, but job sharing applications will be considered
Line Manager: Director of Finance
Reporting from: No direct reports, but may be responsible for managing suppliers
Location: Belgrade Theatre, but a hybrid working proposal would be considered

You will drive and manage the provision of people management guidance, and support the ongoing development of our people strategy.

The role holder will provide advice and guidance on HR policy direction and governance on people related matters; you will also provide HR support and guidance to staff and managers. The role holder will work with the Chief Executive Officer and Heads of Department to synchronise people related activities across the Belgrade Theatre organisation, including the annual appraisal/performance reviews.

The role holder will be accountable for people related organisational processes and infrastructure, as well as being required to demonstrate exemplary leadership standards and skills, act with integrity and actively contribute to team decision-making in a constructive manner. This role will lead cultural change in the Belgrade Theatre’s vision to embrace diversity and inclusivity.

What are we looking for?

Qualifications

• CIPD qualification at level 5 (Associate), or similar level of experience

Experience

• Strong knowledge and experience of core HR processes including; recruitment, selection, training and development, performance management as well as contracts, compensation and benefits,
• Excellent knowledge and understanding of all relevant employment legislation and statutory requirements, preferably including BECTU and Equity agreements,
• Strong competence in Microsoft office, including Excel,
• Excellent communication and interpersonal skills,
• Leading HR responsibilities for a 50-100 UK organisation with People and Human Resources related activities,
• Use of a HR Administrative system, preferably Breathe,
• Disability Confident Employer Scheme experience.

Deadline for applications: 9am, Thu 5 Dec
Interviews: w/c 16 Dec

Terrence Higgins Trust has restructured recently in order to give even greater focus on our vision to create a future where there are no new cases of HIV and where people living with HIV get the support they need.

We are looking for an experienced Senior IT Officer to provide day-to-day advice, guidance and expertise on utilising the IT systems across the charity. In this role, you will work with the Head of IT and any third party partners and suppliers to ensure the IT systems are working efficiently and consistently, troubleshooting and solving technical hardware and software issues as required.

Interviews will be held in person on 18 and 19 December 2024 at 439 Caledonian Road, London, N7 9BG.

Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.

The Postgraduate Diploma in Children and Young People’s (CYP) Psychological Trainings: Therapy is one of the national CYP Mental Health (CYPMH) workforce development programmes, funded by NHS England. This stems from an established programme with an existing team that has run successfully since 2011 when the CYP-IAPT initiative was first introduced and a service transformation programme began, aimed at improving existing CYPMH services.

The Programme Director will lead on the management and operational delivery of the programme, which includes delivering and developing the programme in line with the NHS England National Curriculum, whilst also ensuring it is in compliance with evolving University College London (UCL) academic governance and quality assurance and enhancement frameworks. Our Postgraduate Studies (PGS) department is made up of several other Programme Directors, Deputy Programme Directors, teaching staff and operational support staff, who all contribute in fostering a supportive and collaborative working environment and excellent student experience.

We are seeking a mental health professional with experience of curriculum design, assessment and programme organisation within an Higher Education context. You will demonstrate experience of working in CYPMH services, leadership skills, and the ability to work cross-culturally in relation to clinical practice. A commitment to delivering high-quality standards in teaching and assessment, and fostering a positive and inclusive learning environment for trainees to enhance student experience is significant for this role. Please view the Job Profile for all the requirements.

Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.

Location

Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH). Some flexibility will be required to attend teaching days and staff/team events in-person.

Contract duration

Permanent.

Closing date for applications

Midday (12pm), Monday 9 December 2024.

Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview

Shortlisted applicants will be notified no later than Thursday 12 December 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews

Interviews will be held remotely on Thursday 19 December 2024.

How to appl

Please click apply to find out more and apply online. We are unable to accept CVs and kindly request no contact from agencies.

Barnardo's are recruiting several practitioners to be involved in the delivery of an innovative project to introduce a new parenting intervention to address youth violence into the UK.

We are looking for enthusiastic practitioners with experience of working with young people and their families preferably within the context of serious youth violence. They should be passionate about improving outcomes for young people who are at risk of serious youth violence, through positive support of their parents. Your focus will be on working in a team to deliver the GEN PMTO programme (following full training). It is essential the integrity of the programme material is maintained so it will be crucial to attend all training and to abide by the course material outlines. Gathering feedback, outcomes and impact will be a central part of the role as this information will be pivotal in determining the impact of the programme. We need a strong, cohesive team who are positive and open to trailing innovative ways of working with parents that will improve the outcomes for young people.

At Barnardo's we believe every child has the right to a fulfilling life, to realise their potential and to have a positive future. Working in partnerships, we focus on building stronger families and improving family bonds.

The post holders will deliver the programme to groups of parents in two identified boroughs in London to determine if the programme is effective in the UK.

Hours worked: the 37 hours a week will be worked flexibly across the week. The role may include some evening and weekend work.

Where is it based: This is a London based job and travel around London will be expected. There may be some home-based days for administration tasks. There are two boroughs identified for the project at this time.

Salary: The salary band will be £28,283, to £32,323 (dependent on experience)

Length of contract: We are recruiting the role as a fixed term contract until 25th November due to maternity cover. The project is expected to run from July 2023 to March 2026.

Interviews: We will be shortlisting and interviewing prior to the advert closing date and will close the advert once all the positions have been filled. 

Opportunities this role offers:

• To be involved in the first trial of a highly successful project into UK
• To make a significant difference to the lives of children and young people by building strong bonds within families
• To have a challenging and rewarding job
• Intensive training of this successful project with the considerable learning and development this provides.
• A supportive working environment and management team

Requirements for this position are:

• A relevant professional qualification such as Social Work, Youth Work, Probation, Health, Education or degree level with relevant experience
• An enhanced DBS check is required for this role (payable by Barnardo's)
• The successful candidate will enjoy trialling new programmes and will be a proven solution based, positive leader.
• No prior knowledge of the programme is necessary as full training will be given which have to be attended.
• Travel across London to deliver sessions and to ensure good relationships with the team is essential alongside minimal home working for administrative tasks

Please see the attached person and profile specification for the essential criteria relating to this post and the additional information sheet for more specific details and qualification requirements.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document. This should be done with an understanding of the context of the service described.

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which should be in place by 1st April 2023. This is a positive change for the charity, and a key pillar of our People & Culture Strategy. It will assist us in supporting colleagues to grow and develop in their career at Barnardo's.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

At The National Brain Appeal, we support Queen Square, one of the world’s leading centres for the diagnosis, treatment and care of patients with neurological and neuromuscular conditions, to fund pioneering research, innovative treatments and world-class facilities. These include stroke, multiple sclerosis, brain cancer, epilepsy, Parkinson’s disease, and dementia.

We are a charity on a transformation journey, with an exciting growth strategy, and we are now looking for an efficient and capable SMT PA & Office Manager to support our ambitious and dedicated team to deliver this strategy. This role will reward someone with a strong PA background, who can provide first class support to trustees and leadership team, while also ensuring the smooth running of a small office.

Hours: Full-time 35 hours per week 
Benefits: Read more about the excellent benefits we offer on our profile page
Travel: Travel will be required across the UK, approx. once to twice a month
Closing date: 23:59, Monday 9 December 2024

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis. 

Are you passionate about improving the lives of people with arthritis? 

Are you experienced in promoting and marketing services. Are you good at building and developing relationships across different sectors? Do you have a good knowledge around using data to measure and demonstrate impact?  

The Health Development Team at Versus Arthritis are looking for an experienced officer to support their new MSK SKILLs programme of work supporting health and care professionals to provide better care for people with arthritis.

About the role

The Health Development Team works across the UK, delivering education and training courses, attending health and care conferences, supporting service improvement projects and developing resources to help provide health and care professionals with the skills, knowledge and information they need to improve outcomes for people with arthritis.  

As the MSK SKILLs Development Officer you will Support the Health Development team in developing and delivering a flexible, responsive and evidence-based education programme for health and care professionals. Through effective marketing and relationship building, promote the Advanced MSK SKILLs programme for health and care professionals and support the development of a health and care professional customer journey.

About you

If your knowledge, skills and experience include the following then we’d love to hear from you:

• Experience of developing and delivering communication plans to promote and effectively market a range of education and training products, with the ability to demonstrate impact.  
• Excellent communication skills with a range of key stakeholders in order to develop relationships. 
• Ability to promote a programme of activity through a range of different communication methods, e.g. social media, mailing platforms, including defining audiences, messaging, targets and timescales, delivered against the plan and budget and evaluating success.
• Ability to apply evaluation and impact measures to programme activity.
• Ability to embed and oversee data processes and meet the data requirements of the programme. 

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Benefits

Your excellent benefits include:

• Flexible hours, environments and working practices to promote a healthy work/life balance.
• Health and wellbeing support – including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
• Simplyhealth cash plan.
• Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
• Learning and personal development opportunities.
• Competitive annual leave, with the option to buy/sell up to five days per year.
• Generous pension plan, with employer contribution of up to 10%.
• Life Assurance plan (4 x salary).

You must be based, and hold the right to work, in the UK to apply for this position.

Application deadline and shortlisting 

• We advise candidates to apply early as we reserve the right to close applications ahead of this date.  
• Only shortlisted candidates will be contacted. 

We do not wish to receive contact from agencies or media sales. 

Interview

Interviews expected to be early January. 

As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.

About us:

Purpose of the role:

RMC attracts funding from a wide range of areas including trusts and foundations, Local Authorities and individuals. The Trusts and Statutory Fundraising Manager will work closely with fundraising and operational colleagues to diversify and grow income from Trusts, Foundations, Statutory bodies, and other institutional funders to enable the organisation to fulfill its strategic priorities. You will tailor applications to donors and nurture relationships in a way designed to inspire funding partners to act and support our services.

Relationships:

Reporting to the Deputy CEO, the post holder will work closely with other senior managers

and colleagues at RMC.

Key responsibilities:

· To play an integral role alongside other senior colleagues to pursue an ambitious Income Generation Plan. 

· To secure significant income through charitable Trusts and grant making organisations including statutory bodies to provide income to support organisational priorities.

· To research and identify appropriate funders whose criteria match RMCs’ work and develop plans, prepare cases for support, and submit compelling bids and complex grant applications as appropriate.

· To develop and maintain a strong pipeline of £50k+ prospects, working with fundraising and operational colleagues to develop high-value, strategic and multi-year opportunities.

· Work across teams and build effective relationships with team members to identify suitable projects for funding in line with strategy and budgets.

· Ensure we meet the funders reporting requirements, and that grant payments and income are monitored and reported against.

· Contribute to the overall Fundraising Strategy

· Where required, support the preparation of funding applications by members of the team to other donors, including corporate donors, major donors, and other charity partners (NGOs).

Organisational

· Conduct all work according to the policies and procedures of RMC as appropriate and participate in review of these as required.

· Carry out administrative tasks (e.g. word-processing, recording information onto database, filing etc.) in support of own work.

· Participate fully in individual supervision, training and appraisal.

· Participate fully in regular project meetings, planning and review sessions, conferences and working groups as required and RMC internal meetings as appropriate.

· Take on other duties consistent with the nature of the post and that may arise as the service develops and reviews its services, as required.

Personal specification

Knowledge and Experience:

· At least 5 years’ experience of Trusts and Foundations and Statutory fundraising, with a proven track record of success in winning large (above £50,000) and multi – year grants.

· Experience of managing relationships with external stakeholders

· Experience of writing impactful progress and monitoring reports to funders

· Experience of developing and managing budgets in line with funding applications.

· Experience of administration and record-keeping using a CRM – we currently use Donorfy

· Excellent research skills with an eye to identify opportunities.

· Experience of working and communicating effectively with people from a range of different cultures, faiths, and backgrounds.

· Understanding of the funding environment in the migration and social justice sectors in the UK

Skills and attributes:

· Excellent and confident oral and written communication skills, and the ability to communicate effectively to a range of audiences.

· Excellent interpersonal skills, including confidence working with senior colleagues and external stakeholders and the ability to deal sensitively with people with lived experience and the public. 

· Excellent project management skills with the ability to work cross departmentally on a range of tasks to deliver high quality work to tight deadlines.

· Highly organised, efficient, and self-motivated

· Ability to work with competing priorities, deadlines, and targets.

· Excellent research skills with an eye to identify opportunities.

· A results-oriented mindset with a commitment to meeting and exceeding fundraising targets.

· Understanding of the importance of storytelling and emotional connection to successful fundraising. 

· Good understanding of legal issues in relation to data protection, GDPR, confidentiality, consent and story management and usage.

· IT literate in all major Microsoft Office applications

· Ability to work on own initiative, as well as a member of the team and with people who use our services and volunteers.

· Ability to reflect critically on own performance, learn and respond positively to feedback.

· Alignment with the values of RMC and commitment to the work and ethos of the organisation.

Commitment to equality, diversity and inclusion.

Advocating for persecuted Christians in fulfillment of the ACN (UK) Strategic Plan for Advocacy. Working as part of a dynamic and growing team, this post would enable the successful candidate to expand the advocacy outreach of ACN (UK), while supporting the department’s other responsibilities including press and media work, research and article-writing, and the preparation of fund-raising materials (text and visuals).

ACN (UK) is a Catholic charity, supporting persecuted and suffering Christians around the world.

Futures Unlocked - Office in Rugby, You will either cover North or South of Warwickshire/Coventry

Salary: £32,000 per annum - 37.5 hrs a week

Closing date: Friday 6th December 2024

JOB DESCRIPTION AND DETAILS 

Job Title: Community Chaplain

Employed by: Futures Unlocked (a Company Limited by Guarantee (No. 5908674 and Registered Charity (No. 1116271)

Salary and conditions: £32,000

Term: On one month’s notice from either side following a 6-month probationary period.

Hours: 37.5

Holiday Entitlement: 25 days per year starting from 1/4-31/3 plus Bank Holidays.

Job locations: Various locations across Warwickshire

Travel: Essential car user – travel expenses will be paid in accordance with agreed contract of employment

Accountable to: The Operations Manager

Responsible for: Matched Volunteer Mentors/Mentoring High Risk Clients

Role description:

Client management

1. To take lead responsibility for carrying out client interviews, sifts and assessments (in line with agreed policies and processes) for clients in Warwickshire/Coventry, to include attending resettlement prisons and other prisons where clients might be located/released.

2. To take lead responsibility for client case management for those released to your agreed area of engagement.

3. To ensure that client database and other records are kept up to date, accurate and of suitable quality.

4. To build links and bridges for people between life in custody and life in the community to which they return.

5. To directly mentor clients as required.

6. To support the reintroduction of clients into faith communities as appropriate.

Mentor management

7. Work in recruiting, maintaining and supporting an appropriate level and quality of mentors (inc. being on recruitment interview panels if needed and co-presenting training).

8. Take lead responsibility for the management and support of mentor/client relationships for your agreed area of engagement.

General management duties

9. To contribute to the future planning of FU and link in as appropriate with the Community Chaplaincy network to develop good policy and practice,

10. Be proactive in encouraging local communities to respond to the needs of ex-offenders and to provide strategic leadership and a co-ordinating focus for faith groups’ activities with them.

11. To lead in raising levels of local awareness about criminal justice issues. To provide information, education and advice on the issues surrounding offending behaviour and to contribute to local crime-reduction.

12. To make a significant contribution to strategic development planning.

13. Working with the Operations Manager, to bid for local funding from local organisations (and through local promotional events).

14. Undertake appropriate training and development as agreed with the Operations Manager

15. Undertake other duties as agreed with the Operations Manager for the effective delivery of FUs aims.

16 Preparing reports on projects as directed by Operations Manager.

Liaising with Local Service Providers

17. Identifying and liaising with local contacts and service providers for your agreed area of engagement.

18. To work with relevant existing agencies, both statutory and voluntary, in providing appropriate complementary support for ex-prisoners and to provide further ongoing support through trained volunteers

Join us!

Contact is a national charity for families with disabled children. We provide information, advice and support, and bring families together so they can support each other. We campaign to improve their circumstances, and for their right to be included and equal in society.

Your role

You will provide an advice, information and support services to families using hospital services at the Great North Children’s Hospital.

What we're looking for

• Experience of working with and supporting families who have disabled children.
• Good organisational and administrative skills.
• Knowledge and experience of the issues and concerns that affect families who have disabled children e.g. benefits, social care, and education.
• Knowledge and experience of welfare benefits, especially DLA/PIP and other benefits targeted at families with disabled children.
• Good communication, listening skills, time management and networking skills.

How to apply

Please return a completed application form along with an equal opportunities monitoring form (downloadable as part of the job pack) by the date stated below.

Important dates:

Closing date: 23:59 o’clock on Sunday 8 December 2024 

Interview date: Friday 13 December 2024

Summary

• Organising and arranging meetings, and travel arrangements, supporting with editing of documents, updating website pages etc.
• Providing logistical and administrative support to the HR Network.
• Project administration including sending out invitation emails to participants, sourcing and ordering materials, booking venues, arranging logistics, and liaising with clients.
• Conducting HR-related research to support projects e.g. industry trends and best practices, other CofE resources, cross-diocese sharing * Providing admin support/notetaking for casework.
• Network relationships: Build and maintain relationships with existing apprenticeship providers, as well as sourcing new providers.
• Gather information from across the NCIs on existing work on apprenticeships and act as a central point of contact.
• Compile and maintain a list of preferred apprenticeship suppliers.

• This is a hybrid role with the requirement to be in the office - Church House 1 day a week.
• Must be available to commence employment early February 2025.

• A salary of £35,026.20 (£38,918 FTE) plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abby with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health service in Southwark.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
A Support Worker will help to enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
- Travel between sites including herons court SE14, queens road SE14 and new kent road SE1
- Offer a psychologically informed way of working with customers offering a trauma informed care in a person centred way.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:
- Experience working in mental health

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.