Administration Coordinator Jobs in Bristol
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Membership Co-ordinator
Reporting to:
Membership Account Manager - West of England (WoE)
Salary:
£24,000 pa
Hours:
37.5 hours per week
Terms:
Fixed Term – 1 year, 25 days Holiday pa (pro rata, exc. Bank Holidays), 5% pension contribution, Employee Assistance Programme, Line Managers Support Line, enhanced leave (sickness, parental), flexible working, individual training budget
Location:
Bristol based hybrid role, with regular work in Bristol warehouses, and occasional travel to Plymouth and members
Work with:
Membership Account Manager – Devon & Cornwall (D&C), Membership Support Officer, Finance, Compliance, Operations, Fundraising & Communications
Purpose of the post:
This exciting role links our 300+ organisations that receive food from us, known as our Community Food Members (CFMs) and our thriving operation. As Membership Co-ordinator, you’ll work across the charity with the Membership and Warehouse Teams, and our large and diverse team of volunteers to support our Community Food Members that receive surplus food from FareShare South West (FSSW) delivering a smooth service to CFM’s, and efficient operations within FSSW each week.
Working closely with the membership account managers across the region, you’ll act as a champion for our members, ensuring the service is delivered to a high standard and, communicating with the rest of the team, ensure a high level of satisfaction and retention through customer service. You will support and improve the effective integration of Membership and Operations, to ensure that our operation continues to run smoothly. You’ll be based mainly at the Central Bristol Office with occasional travel to the Plymouth Warehouse and visiting our community members across the South West.
Key Responsibilities
Member Support
· Lead on liaising directly with members on onboarding, offboarding, queries, complaints, seasonal schedules and general account administration.
· Lead on resolving daily queries and issues from our existing members (e.g. food issues, product recalls, etc.)
· Use the Charity’s Customer Relationship Management (CRM) system to manage engagement with members.
· Food Allocation Writing – supporting/working with/covering the Membership Account Managers/ CFM Support Officer, writing allocations for Members/Routes.
· Coordinate changes and updates to the Delivery Schedules according to seasonal demand and feedback from members – including member food profiles, contact details, addresses, delivery instructions.
· Supporting the Membership Managers in the execution of special membership events, targeted campaigns and projects (i.e. Holiday Activity Fund (HAF)).
Membership and Internal Stakeholder Integration
· Liaise between the Membership Team and other internal stakeholders, to keep up to date with membership developments, including any requests for a change to service.
· Support core functions with key developments to membership service e.g. Bulk Pallet deliveries, development of ‘Surplus Surplus’ initiatives, events, frozen food.
· Coordinating with members and Head of Compliance to ensure high levels of compliance within the membership function.
· Work with the Warehouse Team on developing and implementing operational improvements to increase efficiency and the quality of service provision.
· Engage with the Fundraising and Communications Teams to provide key data on membership.
Compliance and Health & Safety
· Operate according to the FareShare Food Safety Manual.
· Undertake relevant training in Food Hygiene and Health & Safety as required.
· Maintain up to date health and safety documentation for all CFM’s.
· Conduct in person visits of members to carry out kitchen and compliance checks.
General
· Be willing to receive and engage positively with any visitors to the warehouse.
· Support FSSW events.
· Uphold high quality customer care and standards of conduct when dealing with all stakeholders and the general public.
· Ensure the security of the FSSW Regional Centre and all assets located within it, including food, and maintained at all times.
· Driving duties where appropriate for membership support.
Person Specification - Essential knowledge, skills, and experience
· Experience in customer facing roles.
· Initiative and energy, able to work independently and in a team.
· Ability to develop, initiate and maintain systems and procedures.
· Excellent communication and interpersonal skills.
· Good administrative and organisational ability.
· Problem solver and competent decision maker.
· Full UK driving licence.
· IT competent and able to use various IT platforms/systems.
· A clear commitment to the ethos of FSSW, and to the agreed plans of the organisation, and able to positively contribute towards its achievement.
· Feels comfortable connecting with members and other teams using varying tools (i.e. Phone, email, slack, teams etc).
Please send your CV and a covering letter explaining why you would be a good fit for the role to the recruiting manager Marie-Louise van Kampen
Our mission is a future where no food is wasted, and all people can thrive.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About The Murray Parish Trust
Children with a serious illness are three times more likely to struggle with their mental health. Their childhoods are overshadowed by coming to terms with diagnosis, hospital stays, treatment, feeling different from friends or managing how their illness affects daily life. Many of them struggle with severe anxiety and depression, experiencing isolation and trauma during their journey. These children are at much higher risk of long-term mental health difficulties that are more complex and difficult to treat, on top of living with often complex medical needs.
Actors Jim Murray and Sarah Parish’s first daughter, Ella-Jayne, was born with Rubinstein-Taybi Syndrome in 2009 and spent half her short life in paediatric intensive care, Southampton Children’s Hospital. Ella-Jayne died, at home, just eight months old. After they recovered from the immediate horror, Jim and Sarah felt an overwhelming drive to help other children and families and founded The Murray Parish Trust in 2014. They were awarded MBE’s in the King’s New Years Honours 2025 for services to seriously ill children and their families.
Our charity delivers projects that support the mental health of seriously ill children and their families. We improve access to specialist, imaginative and empowering support, at the earliest possible moment, to prevent long-term mental health difficulties. We do this by delivering a vast range of projects in children’s hospitals, hospices and other health or community settings across the UK. These include drama, dance, art, nature and music therapy; bereavement and mortuary suites, distraction equipment that reduces anxiety, sanctuary and quiet rooms; sibling support; counselling and therapy rooms; and psychological support for children/family members.
The role - Head of Public Fundraising and Operations
This is an exciting new chapter for The Murray Parish Trust. Our new Head of Public Fundraising and Operations will work closely with the Board of Trustees and our Head of Philanthropy and Projects to scale our impact and expand reach nationwide. They will play a pivotal role in leading operations and shaping the charity’s future, as well as leading on growing income from community, corporate, individual fundraising, which have been identified as strategic fundraising priorities.
We anticipate time will be split roughly equally between leading public fundraising and operational management. There is some freelance support with marketing, corporate and community fundraising, and volunteer coordination, plus trustee support with events; there is scope to expand the team as income grows. This role will support their work as well as personally deliver public fundraising activity, taking sole responsibility for individual giving and legacies.
This is a job of variety, innovation and opportunity. We are looking for an experienced fundraiser, perhaps an aspiring charity CEO, who is looking to develop skills and knowledge in charity management and strategy. This is a job for someone who is ambitious, collaborative, proactive and who has a genuine passion for championing the mental health of seriously ill children and their families.
Key responsibilities
Fundraising: Work alongside with the Head of Philanthropy and Projects to implement the fundraising strategy, including:
- Delivery of the specific fundraising activity delegated to this role to grow income year on year (individuals, community, corporate, legacies, events), supported by the work of freelancers.
- Strategic oversight of all public fundraising including monitoring, evaluating and reporting to the Board.
- Ensure excellence in donor stewardship that helps retain, grow and diversify support from existing donors.
- Maintain a proactive focus on donor acquisition, across the UK, prioritising areas where we have projects.
- Effectively utilise the CRM to proactively and accurately capture donor information and consents.
- Strong focus on return on investment to ensure efficiency in working nationwide, carefully prioritising activity.
Charity management and operations
- Help to shape organisational strategy, using data insight to drive decision making.
- Data management lead; incl. CRM management, data protection, embedding a culture of data collection.
- Lead on setting and managing annual income and expenditure budgets.
- Ensure compliance with the latest regulatory requirements and sector best practice.
- Coordinate and manage policy, procedure, risk management and wider charity administration.
- Provide support for financial management; incl. outsourced book keeping/monthly management accounts; working with accountants to ensure timely production of the Annual Report and Financial Statements
- Work closely with Board members with specific lead responsibility, incl. with the Treasurer in the production of cashflow and other financial reports.
- Supported by the volunteer coordinator (freelance), manage and develop a network of volunteers and ambassadors (e.g. talks, photo calls, events, collection tins, admin, research).
- Act as Secretary to the Board; including statutory filing, coordinating quarterly meetings and taking minutes, compiling/circulating Board papers, diarising other meetings and communication as needed.
- Represent the charity externally with diverse stakeholders.
- Responsible for the effective management and leadership of the public fundraising and operations team.
Within your cover letter, please provide detail about how you meet the person specification within the Job Description, providing evidence and examples wherever possible. This will be used by The Murray Parish Trust to score your application objectively against shortlisting criteria. It would also be helpful to include why this job opportunity and/or our charity particularly appeals to you. Thank you.
Supporting the mental health of seriously ill children, and their families, through specialist, imaginative and empowering projects.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
5Rights is looking for a Youth Engagement expert to support our global network of Youth Ambassadors and ensure the voices of children and young people underpin digital policy. This is a strategic position with significant responsibility and room for growth in a highly dynamic organisation at the cutting edge of international policy debates.
About 5Rights
Working with and for children and young people, 5Rights Foundation exists to ensure a digital world that will serve them today and for future generations.
We are a small and dynamic team of senior professionals and experts delivering change in the digital world. We have shifted the narrative and the global agenda through provocative comms campaigns (e.g. Twisted Toys), pioneering research (e.g. Pathways) and award-winning tools (e.g. Child Online Safety Toolkit). We continue to drive real-life change thanks to an outstanding track-record of delivering legislation (e.g. Californian Age Appropriate Design Code), policy and regulatory frameworks (e.g. UNCRC General comment No. 25), and industry standards (e.g. IEEE 2089).
Role Purpose
Key Responsibilities
Voice, influence and engagement:
- Recruit, coordinate, train and support young people to be part of 5Rights’ Youth Ambassadors Programme, including from groups facing barriers to participation, ensuring a safe and secure environment for all
- Plan and prepare materials, and coordinate delivery of the youth engagement programme from A-Z, with support from other team members as appropriate
- Be the main point of contact for the Youth Ambassadors, as well as for key stakeholders and partners
- Manage and develop partnerships with youth organisations
- Facilitate Youth Council and agenda-setting
- Facilitate research and consultations in coordination with the Research team
- Compile Youth Voices and support development of outreach, advocacy and communications material
- Manage the Youth Voice podcast
- Facilitate youth participation in policy activities and events
- Coordinate youth initiative actions
- Identify opportunities for youth engagement, influence and voice
Project development, management and delivery:
- Ensure robust consent, privacy and safeguarding practices are in place
- Design and implement well-being practices for our youth activities
- Where directed, manage and deliver existing projects
- Meet the agreed delivery targets and outcomes for each of your projects
- Gather relevant information for the monitoring and evaluation of projects using a range of tool
- Undertake the administrative tasks needed to coordinate 5Rights’ Youth Ambassadors’ activities
- Keep accurate records of all sessions and activities undertaken by young people
- Provide regular reports and updates on your work to internal and external audiences
- Conduct reporting and evaluation to identify learnings and improve the Youth Engagement Programme
- dentify and support fundraising for Youth Engagement activities
Person specification
- You are excited about making a digital world that young people deserve: you understand that the digital world offers opportunities for young people and want to ensure it is made safer;You are a self-starter and a team player: you are equally confident in taking the initiative, supporting the team, and asking for help.
- You are highly professional: you know the importance of having a structured approach in the planning and delivery of activities and you keep detailed records;
- You are skilled in building relationships: your interpersonal, communication and leadership skills (including humility and self-confidence) build consensus within groups and lasting positive relationships;
- You are a doer: you are proactive, you constantly seek the strategic line between activity and impact, and you enjoy getting stuck into the delivery of impactful work;
- Your drive is matched by your exceptional organisational skills: You have strong prioritisation and organisation skills to manage various processes and pieces of work in parallel;
- You are committed to equality, diversity and inclusion: you believe and act in a way that celebrates and encourages a range of experiences, views and values;
ESSENTIAL skills and attributes
- At least 2 years of prior experience in a similar role
- Demonstrable organisational skills, with the ability to manage multiple tasks and meet deadlines in a fast-paced environment.
- Demonstrable data collection and analysis skills to help evaluate project outcomes and inform decision-making.
- Excellent verbal and written communication skills, with the ability to engage and inspire young audiences.
- Strong interpersonal skills and the ability to build relationships with diverse groups, including youth, stakeholders, and team members; with an awareness of and sensitivity to cultural differences, ensuring inclusive practices in youth engagement activities.
- A creative mindset with the ability to contribute innovative ideas for youth engagement initiatives and podcast content.
- Ability to work collaboratively within a team and demonstrate flexibility in a dynamic work environment
- A strong commitment to youth advocacy and empowerment
- Proficiency in spoken and written English; additional languages are an advantage.
- Lots of energy and enthusiasm to make real world change!
DESIRABLE skills and attributes
- A degree in social sciences, youth work, communication, or a related field.
- Knowledge of children's rights and the challenges they face in the digital environment.
Practical details:
We are offering an initial six-month, remote contract based in Belgium or the UK, with the possibility of full-time employment following a satisfactory review. The salary is based on a gross annual salary of £25,000 in the UK, or €35,000 (including benefits) in Belgium. Candidates should be prepared to work 38 hours a week, with flexibility to accommodate different time zones. You will receive 25 days annual leave, plus one additional day per year worked. Work equipment including a laptop will be provided.
Shortlisted candidates will be required to complete a written task that will take 1-2 hours, prior to interviews. First-round interviews will be held over Teams. 5Rights values diversity, and we strongly encourage and welcome people from ethnic minorities and other groups that are under-represented in civil society organisations to apply for this role.
The client requests no contact from agencies or media sales.
Transforming Lives for Good (TLG) are a national Christian charity working in partnership with local churches to give struggling children a hope and a future. We are looking for a well-organised, relational leader who is passionate about the way TLG enables local churches across the UK to get alongside struggling families in their communities. The Church Relationships Lead will work as part of the national Volunteer Programmes (VP) Team, reporting to the Early Intervention Network Support Manager and collaborating with staff responsible for programme training and development.
This is an exciting time to join our growing VP team to support an increasing number of churches who have chosen to partner with TLG through running the Early Intervention (EI) programme. The successful candidate will be responsible for leading and supporting EI Coordinators to effectively run their centres, as well as training new EI coach teams.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. TLG is also committed to safeguarding children and young people and expects all staff and volunteers to share in this commitment. The successful applicant will be required to undertake an enhanced disclosure via the DBS. We would welcome applications from candidates from diverse backgrounds, to enable us to better reflect the needs of the communities we serve.
Hours: Part Time, 30 hours per week
Location: Homebased with access to Greater London and the South
Closing Date: 18th February
Initial Interviews: 26th February Online
Final Interviews: 4th March at our National Support Office in West Yorkshire
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
International Project Officer
Animal welfare/Research/Veterinary
permanent, full time
Remote working
£37,684.00 per annum
World Horse Welfare is an international charity that improves the lives of horses in the UK and around the world through education, campaigning and hands-on care. The International department is responsible for implementing the charity’s strategy in developing countries and aims to improve the welfare of as many working equids as possible.
We are seeking a project manager to join our International team to manage funds, budgets and accounts and become familiar with the working of local administration and legal requirements relating to partner organisations. This is not a role that is hands-on with Equids, you will be working with people who rely on them for their livelihoods in the community-based projects that underpin the charity’s presence in lower middle-income countries.
If you are a qualified Veterinarian this would be advantageous but not essential, as the focus of this role is Veterinary and Equid Welfare; ensuring that all practices by anyone associated with the programme are of an acceptable quality in terms of welfare and accepted professional veterinary standards. Working with Veterinary specialists you will co-ordinate all veterinary perspective discussions on interventions to address equine welfare across the programme. You will stay informed on current practices, related to Welfare and Veterinary intervention in terms of other organisations and institutions (including other welfare NGOs, Governments, or institutions such as WOAH) and represent World Horse Welfare in meetings, conferences, seminars and consultations concerning equine welfare.
Although UK based you will be required to travel internationally at least four times per year. This role is suitable for remote working, however, there is an expectation for attendance at our head office in Norfolk throughout the year and this will be at your own expense for travel and accommodation.
We offer a generous pension scheme, cash health plan, death in service benefit as well as the bike to work scheme. Employee sickness pay scheme and a minimum of 31 days holiday including bank/ public holidays and a mandatory shutdown between Christmas and New Year.
World Horse Welfare’s values are grounded in pragmatism and compassion as we strive to support and strengthen the horse-human partnership in all its guises through a combination of care, research, education and influence. The charity promotes and protects welfare across the full spectrum of the equine world including horses in need, sport and leisure horses, and horses used in work and production in marginalised communities worldwide.
World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.
Closing date for applications: 12th February 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This post is an opportunity to join a dynamic, succesful charity providing a respected psychodynamic training for counsellors and psychotherapists, as well as a counselling service in Frome and beyond.
You will be a qualified psychodynamic counsellor or psychotherapist, with training or teaching experience. You will support the Head of Training and the teaching staff in the delivery of a high-quality, psychodynamic training service.
The client requests no contact from agencies or media sales.
We are seeking a passionate and experienced Fundraising Manager to join our small and dynamic team during an exciting period of growth for the organisation. This newly created role will be a crucial role in developing and implementing fundraising strategies to support our mission and ensure the financial sustainability of the Charity.
It will include identifying new funding opportunities as well as creating strategies to build our regular donors, discover and work with high-net-worth individuals, develop corporate partnerships and legacy campaigns. This role will also consist of overseeing community fundraising initiatives and managing one member of staff initially (a community fundraising co-ordinator).
We are looking for someone ambitious and creative with a positive attitude, happy to roll their sleeves up and get involved to enable us to achieve our goals.
This senior role will be part of our communications and fundraising team reporting to the Marketing Director.
This position offers an exciting opportunity for someone who is driven, innovative, and committed to making a positive impact across Neuroendocrine Cancer UK (NCUK) to build a new fundraising team.
To support and inform patients and families from diagnosis, enabling access to the best care and treatment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HR Generalist
12-month fixed term contract from start date
Job Ref: V534
Hours/Days per week: 28 hours per week – (Flexible days/hours)
Salary: £30,000 (£37,500 FTE) plus attractive employee benefits package
Start date: ASAP
Location: Homebased
Closing date: 12th February 2025
Interview date and Location:
1st Interview: 27/28th February- Microsoft Teams
2nd Interview - date to be confirmed- In-person (London)
About Volunteering Matters
At Volunteering Matters we bring people together to overcome some of society’s most complex issues through the power of volunteering. This builds stronger communities and enables everyone to thrive.
We partner with communities to overcome adversity, tackling social isolation and loneliness, improving health, developing skills and opportunities and making sure young people can lead change. As a national charity, we do this at scale, sharing our expertise and building partnerships to make an even bigger impact.
We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.
The Role
We are looking for an experienced HR Generalist to carry out project work; specifically to carry out a policy review and to develop our newly implemented HR system, as well as provide support across the HR team as required.
Working with key stakeholders and HR colleagues we would like the right person to shape, develop and deliver these HR plans and solutions in line with the needs and priorities of Volunteering Matters.
CIPD qualified to a minimum of level 5, with a proven ability to support an organisation through change, you must have excellent up to date knowledge of UK employment law and extensive experience of developing and managing policies and procedures related to an HR function.
Working in a friendly team of 4, reporting to the Head of HR and working with the HR Coordinator and HR Administrator, you will be a vital part of the HR function with a focus on the specific projects but must have a flexible approach and be able to change priorities as required, supporting the team with other activities, including but not limited to: recruitment, induction, employee relations matters, learning & development and manager upskilling.
Employee Benefits
Our ambition is to be the best place to work in the charity sector. We offer lots of employee benefits including:
Fully flexible working
Unlimited annual leave, to achieve a positive work-life balance
Cycle to Work scheme
Interest free season ticket loan (public transport)
Competitive and supportive maternity/adoption/family leave provision
Competitive and supportive sick leave provision
Access to our free Employee Assistance Programme
Lifestyle discount scheme
Location
This role is flexible and will be homebased and/or office based or a mixture of both, depending on your location. The role may require very occasional travel where a case needs to be supported in person. Your working pattern will be agreed with your line manager upon commencement of the role. You will require good internet access to enable remote working, and a suitable home office/workspace. IT equipment and infrastructure will be supplied.
Our Values & Way of Working
In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments:
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application.
We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.
The client requests no contact from agencies or media sales.