Administration And Communications Assistant Jobs in Home Based
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION
Job Title: Bank Retail Assistant
Team: Retail
Salary range/pay band: £14.74 per hour
Reports to: Head of Volunteer Development and Retail
Direct reports: n/a
Hours: Ad hoc as required
Location: Allocated shop
Introduction to Shooting Star Children’s Hospices
Shooting Star Children’s Hospices
Shooting Star Children’s Hospices are a leading children’s hospice charity caring for babies, children and young people with life-limiting conditions, and their families. We support families across Surrey and Southwest London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of the hospice are our dedicated clinical staffs. Their exceptional commitment and professionalism is commented on by so many of the supported children and their families.
It costs £10.5 million a year to maintain our current level of care. Only 30% of that income comes from government funding via the NHS or local authorities, so we rely on our supporters’ generosity to keep the service running. We employ 175 staff, including 98 nursing and medical staff, providing hospice and community-based services to around 700 families.
Predominantly we work with families living in the Northwest and Southwest of London and Surrey, although will accept children outside these geographical areas if they do not have access to specialist palliative care support locally. We have a reputation for delivering high quality care. We have a CQC rating of ‘Outstanding’
Introduction
Retail and Volunteers Team: Our Retail and Volunteers Team manages our charity shops and volunteer programs, which play a crucial role in supporting our mission. They recruit, train, and coordinate volunteers to staff our shops and assist with various tasks, such as sorting donations and serving customers. Additionally, they oversee the operations of our retail outlets, ensuring that they are efficiently run to generate income for our hospices.
Part 1: Job Profile
a) Main purpose of job
In the absence of the manager or assistant managers to lead a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures.
Decision Making Authority
The post holder will be required to make decisions on the quality, and suitability of donations before they are placed on sale. Depending on the length of the cover period they may be required to dress the windows. (They will follow price guidelines and existing display layout throughout the shop.)
The post holder will work with eCommerce Manager to decide if items would be suitable for selling at a higher price on eBay or through a promotional event and set these aside for the manager of the shop to deal with on their return.
The post holder will support with rostering of the team of volunteers where necessary and delegation of duties and jobs.
Essential and desirable skills and experience
Essential
• Experience in either retail or charity retail.
• Administrative/cash handling experience
• Experience of dealing with customers and maintaining a high level of customer service
• Car owner/driver
• Verbal and written communication skills
• IT skills
• Ability to motivate self and others
• Ability to work under pressure and deal with changing priorities
• Organisational and prioritising skills
Desirable
• Experience of managing a team of volunteers or staff.
b)Scope of job
The post holder for the duration of the absence of the manager or assistant manager will have control over rostering of the team of staff and volunteers, and delegation of duties and jobs.
1. Customer service
2. Processing and pricing of donations
3. Merchandising, display and promotion of stock and housekeeping
4. Sales and financial reporting
5. Coordination of volunteer team
Part 2: Main duties and key responsibilities
a) Customer Service – 25%
• Dealing with customer queries and complaints courteously and effectively
• Informing the Head of Volunteer Development and Retail of any serious incidents or complaints
• Ensure that any refunds are processed in line with SSCH refunds policy
• Ensure that the advertised trading hours of the shop are adhered to
• Ensure relevant documents are completed in the event of an incident/accident and reported accordingly
b) Processing donations – 25%
• Process all donations as soon as possible, prioritising Gift Aid and high value items
• Prepare and clean items appropriately for display
• Oversee the recycling and arranging of collections
• Promote Gift Aid is at all available opportunities
• Ensure that the ongoing need for donations is publicised
• Price and ticket all items according to pricing strategy for the shop and ensure that all pricing and ticketing complies with legislation
• Ensure that stock is properly managed and rotated in accordance with latest guidance
• Identify high value or specialist items that may need to be sold in another capacity
c) Merchandising, display and promotion of stock, maintenance of high standards throughout the shop – 20%
• Ensure that all merchandise is displayed attractively and that the window display is eye-catching
• Ensure that there are high standards of cleanliness and tidiness in all areas of the shop
• Publicise promotions and special events
• Support and promote Corporate events as required
• Purchase consumables and stock items in a timely manner
d) Sales and financial reporting – 10%
• In the absence of the manager/assistant ensure that daily/weekly financial reports are submitted and that any discrepancies are investigated
• Keep the Head of Volunteer Development and Retail fully informed and updated regarding the performance of the shop and any issues which may impact this
• Ensure that the Manager/Assistant Manager and shop volunteer team are kept informed of the shop’s performance
• Ensure that the till procedures are always followed by volunteers
• Ensure that issues affecting trade are monitored and communicated
• Ensure trading standards regulations are complied with
• Ensure that all financial documentation is correctly completed and up to date and is sent to the finance team in a timely manner, highlighting any issues
• Ensure that purchases from the shop by staff and volunteers are processed according to SSCH policy and that the appropriate records kept
• Ensure that charity donations by cash/cheque/card are processed according to SSCH policy and procedure guide
e) Coordination of volunteer team – 20%
• Ensure that volunteers are fully briefed on shop priorities and performance
• When required roster the volunteer team to ensure maximum productivity
• Create a positive working environment in which equality and diversity are well-managed and volunteers can do their best
• Plan, delegate and allocate tasks to the team, offering support for the volunteer team as appropriate
f) Other duties
• The post holder will be able and willing to get to and work in a number of shops and be available across seven days per week.
• The post holder will be required to apply for a Disclosure and Barring Service check
• The post holder must live within the area of work
g) Mandatory Criteria
1. Other duties
The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Children’s Hospices.
2. Professional Codes of Conduct
The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate.
3. Health and Safety
Be responsible for health and safety in the area under their control and ensure that they are familiar with Shooting Star Children’s Hospices policy on health and safety at work.
4. Mandatory Training
The post holder will attend all mandatory training relevant to their role
5. Our values and behaviours
Shooting Star Children’s Hospices is a leading children’s hospice charity for babies, children and young people with life –limiting conditions, and their families. We require that all of our staff share our common values and display behaviors that will enable us to achieve our goals.
Professionalism – we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.
Respect – We will treat each other with the utmost respect.
Integrity – We will be open, honest and transparent in all that we do.
Diversity – We will respect individuality and ensure inclusion and fairness to all.
Excellence – We will strive for excellence in all that we do.
Shooting Star Children’s Hospices is committed to ensuring the welfare and safety of children and young people. All staff members are expected to adhere to our safeguarding policies and procedures. This includes undergoing appropriate training, following reporting protocols for any concerns related to child welfare, and promoting a safe and supportive environment for children and young people. Before commencing employment, successful candidates will be required to provide satisfactory references and undergo an enhanced Disclosure and Barring Service (DBS) check.
Part 3: Person specification: Qualifications, experience and skill levels
a) Qualifications
Essential
• 5 GSCE’s A-C or equivalent including Maths and English
• Car driver/owner with full clean license
Desirable
• Retail or customer service qualification
b) Experience
Essential
• Experience in retail or charity retail either as a volunteer or employee.
• Administrative/cash handling experience
Desirable
• Experience of managing a team of volunteers or staff.
c) Knowledge and Skills
Essential
• Experience of dealing with customers and maintaining a high level of customer service
• Car owner/driver
• Verbal and written communication skills
• IT skills
• Ability to motivate self and others
• Ability to work under pressure and deal with changing priorities
• Organisational and prioritising skills
d) General attributes
Essential
• A self starter with the ability to work independently and take the initiative whilst knowing when to delegate jobs to others within the team
• Is organised and methodical and able to multi-task
• Works well in a team and on own initiative
• Is able to build good relationships with others
• Is flexible and willing to undertake varied responsibilities as part of a team
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.
Since Rewilding Britain was formed in 2015 rewilding has moved from being a niche idea to playing a significant role in the fight against some of the biggest global challenges we face. Rewilding Britain is at the forefront of this change, acting as a catalyst for debate and action, and demonstrating the power of working with nature to build a sustainable world where people thrive.
Rewilding Britain wants to see rewilding flourishing across 30% of Britain, reconnecting us with the natural world, sustaining communities and tackling the interconnected nature and climate emergencies.
We influence policy, inspire public action and catalyse joined-up practical and financial support to help establish rewilding across Britain’s land and seas. Through our rapidly growing Rewilding Network we’re bringing together a community of rewilders - from land managers and farmers, to charities, community groups and national parks - to inspire and support each other to create a wilder, more prosperous Britain. It’s not too late - but we must act now.
We are now seeking a Social Media and Digital Assistant who will apply their creativity and digital expertise to deliver high-quality, innovative digital communications for the charity, helping increase Rewilding Britain's reach and impact across social media, email and our website. You will be part of a team with a mission to raise awareness of rewilding and promote Rewilding Britain's campaigns, fundraising appeals, practitioner resources and policy initiatives.
The post-holder will be a strong communicator with hands-on social media production experience, who's passionate about emerging technologies, has fantastic organisational and team working skills, thrives in a fast-paced environment and wants to make a difference. This is an exciting opportunity to join our growing charity and directly contribute to the growth of the rewilding movement.
Job purpose:
To engage and motivate our target audiences by delivering Rewilding Britain's social media outputs and assisting with our email campaigns and website content, with a view to continually enhancing our impact.
Line Manager: Digital Communications Lead
Your responsibilities will include:
Social media delivery and community management
- Plan and deliver inspiring and effective social media content, including as part of engagement campaigns, fundraising appeals and initiative launches, and in support of our partners and members.
- Produce text- and video-/graphic-based social media posts and campaigns that are both suited to our target audiences and adapted for the most appropriate social channels.
- Carry out community management across the charity's digital channels, triaging queries and drafting responses.
- Assist with the optimisation of Rewilding Britain's current social media channels and the identification of new opportunities/platforms/trends that would help further our mission.
Email communications
- Support the Communications and Engagement team with the planning, building and scheduling of email communications (campaigns, supporters, fundraising, corporate partners etc) within Mailchimp.
- Assist with the AB testing of our email marketing and executing a plan of continuous improvement for our emails.
- Support with managing our enquiry inboxes as and when required.
Reporting and optimising
- Collate statistics on the performance of our social and email channels, in line with our KPIs, and work closely with the Digital Communications Lead to make ongoing recommendations for our output.
- Implement feedback and lessons learned to refine and improve our social media approach.
- Stay current with sector and specialist trends, best practices, and emerging technologies to continuously grow the effectiveness of our channels, particularly social media.
Communications support
- Take responsibility for triaging internal requests for content output across our channels and coordinate this across the Communications and Engagement team.
- Assist the team in keeping our image library up to date, by uploading and tagging new imagery.
- Support the team by uploading content to Rewilding Britain's website, following best practice. You may also provide support for more involved web optimisation projects.
- Support with the preparation and delivery of online and in-person events. As well as providing social media and email support, this could include representing Rewilding Britain alongside other team members at events, exhibitions, workshops, conferences, rallies and more.
- Contribute to content production across the team, where relevant, such as producing blogs or carrying out image research.
- Support the Communications Team with general administrative tasks where required.
Skills, experience and behaviours
Experience
Essential
- At least two years' experience in a similar digital communications role, delivering successful content across social media and/or email to further organisational objectives.
- Proven experience in managing social media channels in a professional role, including LinkedIn, X, Facebook, Instagram and TikTok, as well as others that might be relevant for Rewilding Britain.
- Experience of reporting on digital communications and campaigns and measuring impact, using analytics tools such as Google Analytics or Plausible and social media management tools such as Hootsuite and Metricool.
Desirable
- Experience working in a sector relevant to rewilding, and understanding of the rewilding movement.
- Experience in producing email communications in a professional environment.
- Experience in managing web content, with an understanding of best practice and familiarity with web content management
Skills
Essential
- Exceptional verbal and written communication skills for effective engagement.
- Skills in creative content development, such as video creation and editing and producing simple graphics for our channels.
- A thorough understanding of current social and digital communications tools, landscape and trends.
- Strong organisational skills with experience in delivering across multiple projects and deadlines.
- Ability to work collaboratively with cross-functional teams.
Desirable
- An understanding of SEO and the role this plays in digital communications.
- An understanding of social media's role in paid advertising and a willingness to support with paid social campaigns.
- Skilled in using email marketing systems (such as Mailchimp) to build emails and/or automated journeys.
- Skills in relevant content production programmes such as Adobe Creative Suite.
Personal qualities
Essential
- The ability to work in an agile environment, responding to the every-day needs of the business while also delivering on longer-term objectives.
- Self-motivated with the ability to work effectively and autonomously from home, while also working collaboratively as part of a tight-knit team.
- Has a passion for digital communications and keeping up with the latest trends, with a keenness to apply this to our cause.
- Creativity, with the ability to unlock innovation as an individual and a team player.
- A passion for nature restoration and rewilding and an eagerness to develop learning in this area.
Education
Essential
- We're looking for someone with high standards of writing and reading proficiency for this role. While a degree is not essential, the candidate must demonstrate that they have obtained at least GCSE or equivalent in English (Pass or above).
This job description is not all encompassing and may change to reflect need. Your duties may be reviewed from time to time and revised and updated in consultation with you to reflect appropriate changes.
Terms and conditions and staff benefits
The role is a full-time, 5-day-week (35 hours) position.
The salary is £23,000 - £27,000 per annum depending upon experience.
There will be some freedom for the person to determine their own working arrangements each week, within limitations, providing the work is delivered.
Rewilding Britain employees benefit from 25 days annual leave per year (pro rata for part time roles), rising to 30 days over 5 years. A generous employer-matched pension scheme is also available.
We are a virtual team who work from home and/or co-working spaces. We will support you to achieve a suitable virtual working environment. Some meetings are held face to face across Britain, so a willingness to travel with occasional overnight stays is desirable.
Equality in employment: Candidates will be shortlisted and selected according to suitability for the post without regard to age, disability, gender reassignment, marriage or civil partnership, pregnancy, race, religion or belief, sex or sexual orientation.
Use of artificial intelligence tools: Rewilding Britain does not accept cover letters, presentations or answers to recruitment questions whose content is AI generated and we will actively screen for this as part of our recruitment process. Rewilding Britain does not use AI tools to review candidate applications; real people will review and shortlist applications.
Rewilding Britain is not a licenced sponsor at this time. Any offer of employment will be made subject to the provision of a valid right to work in the UK.
The client requests no contact from agencies or media sales.
Location: Lusaka and Muchinga province, Mpika,Zambia Contract: Twelve month fixed-term contract (renewable) Salary: Local terms and conditions apply
The Zambia country office are looking to recruit two Finance assistants to support the finance team. This opportunity is offered on a 12 month contract that is renewable.
We have two positions, one is based in Lusaka, the second is based in Muchinga province, Mpika.
About the role
The finance assistant reports to the Finance and Support Services Manager. The post-holder will provide administrative support, budgeting and reporting and information management to the finance team.
If you have experience in a similar role and are keen to work within international development then this opportunity is for you.
Key accountabilities but not limited to:
- Administering petty cash, analysing invoices, processing vouchers and journals using Sun System, processing payments to suppliers.
- Assisting with the development of new programme documentation, including budgets, filing accounts and financial records, reviewing budget during activities, submitting quarterly reports to projects, preparing monthly funds request.
- Following up with partners for submission of their quarterly reports, preparation of month end checklist and other monthly reports, assisting in the preparing donor financial reports, supporting with informational data for auditing purposes
Knowledge, skills and experience
Essential:
· A relevant qualification in accounting/finance or equivalent experience in a similar role
· Knowledge and experience of programme finance within an INGO
· High level of accuracy, highly numerate
· Previous experience working with external stakeholders such as Government organisations
· Fluent in written and spoken English
· Project financial management experience, budgets and data analysis
· Good planning and excellent communication
· Current and ongoing right to work in Zambia
Desirable:
The project assistant opportunity is a varied role and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details.
The deadline to apply is 7 November 2024 23.30pm GMT UK.
We intend to conduct interviews from 18 November 2024 onwards. The recruitment process will be a face to face interview lasting up to one hour at the Zambia Country office.
To apply
As an equal opportunity Employer we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader therefore qualified people living with a disability are particularly encouraged to apply
To apply please simply click on the Apply icon and apply in English. We are particularly interested as to why you would like to work with Sightsavers.
Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.
The client requests no contact from agencies or media sales.
If you have a customer-focused mindset, experience of managing events, and a knack for building relationships, we have an opportunity to join our passionate and driven Fundraising team on an initial 12 month contract.
The pandemic pet boom, poor breeding practices and the rising cost of living mean that rehoming centres, like Bath Cats and Dogs Home, are contending with unprecedented numbers of animals with complex medical and behavioural problems.
Now, more than ever, we need the support of the community around us to ensure that every cat and dog has the opportunity to enjoy a healthy life and a happy home.
The Fundraising and Partnerships Assistant will support the Corporate Partnerships Manager and the wider Fundraising Team to deliver and develop our engaging programme of events, and exceptional supporter care and stewardship.
In return, you’ll play a key role in a passionate and driven team. You’ll work across the charity and immerse yourself in the world of animal welfare, in order to provide a first-class experience for our supporters.
We commit to being kind, inspirational, dedicated, open and honest, and expert. If our values match your own, and you are inspired by the work that we do, then we’d love to hear from you.
Key responsibilities
• Provide excellent customer care to supporters, community groups, team, and volunteers.
• Plan logistics, and delivery of events like the Bath Half Marathon.
• Build strong relationships across the charity to deliver events and respond to queries.
• Deliver engaging communications to enhance supporter experience.
• Co-ordinate and deliver tours of the BCDH, including animal care demonstrations.
• Support our incredible Volunteer Community Fundraising groups to meet income targets.
• Manage income processing, coding, and reconciliation of donations.
• Ensure supporter data is securely managed in line with GDP
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purposeful Ventures aims to create a fairer society where all young people thrive. We are the UK’s leading charity for researching, incubating, launching and scaling initiatives and funds that tackle issues across education and society, from cradle to career, creating wide-spread system change and providing young people opportunities in education and beyond.
The HR and Team Coordinator will help ensure that Purposeful Ventures runs smoothly and efficiently.
You’ll work most closely with the Head of People, helping her to keep all of our HR administration in good shape and making sure that current and prospective staff are informed of and supported through HR matters across the employee lifecycle. You will also work closely with the COO and wider operations team to support the overall smooth running of Purposeful Ventures, from making sure we have a pleasant and productive physical office space to helping to maintain our digital files and CRM, to minuting meetings and supporting with finance administration.
This role would suit someone keen to develop their functional expertise in HR and gain exposure to the breadth of operational functions.
The HR and Team Coordinator will be organised and will have fantastic attention to detail, a strong can-do attitude and a willingness to proactively contribute to the team in multiple different ways. You’ll enjoy working flexibly and collaboratively and forming strong relationships within Purposeful Ventures and beyond.
Responsibilities and duties
Provide effective and efficient HR administration throughout the employee lifecycle for both Purposeful Ventures and its incubated ventures and funds, including:
- being the first point of contact for the HR mailbox;
- managing employee onboarding and offboarding processes;
- coordinating all HR admin processes;
- upkeep of the HR Information System, CharlieHR; and
- administration of all recruitment procedures from job application to appointment, using Team Tailor.
Contribute to the efficiency and effectiveness of the Purposeful Ventures Team, by providing team coordination and administrative support, including:
- being the first point of contact for general enquiries;
- managing the team calendar;
- supporting the external IT services contractor;
- providing research and administrative support to the COO;
- ensuring the efficient management of CRM information, team and project documents and templates; and
- minuting incubated ventures’ project board meetings as needed.
Ensure that the Purposeful Ventures team has a pleasant and productive working environment by:
- supporting the operations team to make the Purposeful Ventures office a pleasant, productive, inspiring environment for staff and contractors to work and collaborate;
- keeping the Purposeful Ventures office well stocked with agreed supplies;
- managing the day-to-day coordination of the office and office visitors; and
- monitoring office IT equipment, ensuring items are working well and repaired swiftly and that staff have access to the facilities they need.
Contribute to the smooth running of our finance processes, providing support to finance staff including mailbox monitoring and expenses submissions.
Key requirements
This role will suit someone who enjoys administration and making things work well for staff and clients, and delivering efficient customer service both internally and externally.
We are particularly interested in candidates with prior experience of HR administration.
The successful candidate will have:
- A commitment to and interest in Purposeful Ventures’ mission
- Experience in HR administration and office coordination
- Experience of handling and managing confidential data
- Excellent administration skills, detail orientated and systematic with the ability to multi-task and prioritise work to meet deadlines
- Excellent communication skills, both written and verbal, with the ability to adapt communication styles to the situation and audience
- Excellent numeracy skills
- Demonstrable commitment to and experience of implementing and improving systems and processes
- Experience using a CRM
- Experience working in a fast-paced working environment and/or a growing organisation
The client requests no contact from agencies or media sales.
Finance Assistant
Location: Norwich
Hours: Full Time - 37.5 hours per week
Contract: Permanent
Salary Band: £22,684 - £24,829 per annum
We have an exciting new opportunity for a Finance Assistant to join our life-saving charity.
Working across the Finance Team, the role will be responsible for supporting the finance function of the charity ensuring a high standard of service to the department’s internal and external customers.
Your responsibilities will include processing the income transactions, raising invoices and processing expenditure transactions. The role will also involve supporting staff in raising purchase requests and performing reconciliations of the Charity and trading subsidiary’s purchase and sales ledgers.
You will be a good communicator and will be working with colleagues across Finance, Supporter Engagement and Fundraising to ensure income is posted to the correct areas to ensure supporters are properly thanked for their generosity.
The successful candidate will have good team working skills, excellent attention to detail and be a natural problem solver. You will have experience working in an office environment, be IT literate and familiar with Microsoft Office software.
Named in 2023 as one of the ‘Best Places to Work’ in The Sunday Times national awards, you will be joining a truly inspirational organisation. EAAA not only operates with total patient focus but provides a supportive working environment where everyone can develop and make a difference – Together We Save Lives.
Closing Date: Monday 11th November (9am)
Interview date: To be confirmed
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
We are looking for a Finance Officer to join our Finance team at Samaritans. As Finance Officer, you’ll support the Branch Finance function and branch treasurers, in particular leading the annual Central Charity contribution (‘New Branch Contribution’/NBC) process with affiliate branches and handling administrative tasks on branch banking.
You’ll have previous experience working within a Finance/Accounts department, with good Microsoft Excel skills. You’ll be highly organised and have excellent written and verbal communication skills.
• Permanent
• Part time (0.5 FTE/ 17.5 hours per week), we are flexible in how these hours are worked across a week
• £17,000-£18,000 actual/ £34,000-£36,000 FTE per annum
• We are passionate about flexible working, talk to us about your preferences
• Hybrid working: Linked to Ewell, Surrey office. A blend of working from home, the Ewell office and other locations for team meetings.
• In-person working: Meeting in person is something we value. Once per week in the office is preferred (the team often work together once per week). Mandated in-person meetings will be in place from Jan 2025. This is around 2 days per month and further information can be found on our careers website.
The Team
The team is supportive, friendly and has a positive energy. The workload is varied and by working with volunteers and treasurers, you’ll support those at the forefront of our service. If you want to make a real difference to people’s lives – this is the role for you!
The Role
We have 201 branches across the UK and Ireland. The core of this role involves coordinating the annual Central Charity contribution process, reviewing NBC calculations, co-ordinating invoicing and receipts, and escalating NBC queries, with total NBCs amounting to £0.7m-£1.3m a year. You will also be supporting our branch treasurers with banking processes and other administrative matters that are key to managing the finances of our branches.
What’s in it for you – our benefits
So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities.
Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.
Being Inclusive: We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Application: If this sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and a one page (maximum) cover letter, outlining your transferable skills and experience and what attracted you to apply for the role
Applications close at midnight on 3 November with video interviews likely to be held in the week commencing 11 November.
If you're ready to lead impactful change and contribute to our mission that fewer people die by suicide, apply today.
The client requests no contact from agencies or media sales.
Turn2us is a national charity tackling financial insecurity. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.
As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.
As the Programmes Assistant at Turn2us, you’ll be a vital member of the Edinburgh Trust team within our Programmes & Partnerships Directorate. Your work will support the Head of Edinburgh Trust, allowing them to focus on strategic initiatives related to poverty reduction, co-production, and community engagement. The role includes a variety of tasks such as managing the Head’s diary and inbox, coordinating meetings, and maintaining an efficient filing system for key documents across the programmes portfolio. This position offers a fantastic opportunity to engage with exciting initiatives, connect with diverse stakeholders, and expand your knowledge and experience in areas like programme management and community support, all while contributing to our mission of tackling financial insecurity.
The ideal candidate will have proven experience in administration or a similar role, with strong skills in diary management. You should possess excellent organisational and time management abilities, enabling you to effectively juggle multiple tasks. We are looking for someone who is adaptable, proactive, empathetic, and skilled in communication and collaboration. An open-minded approach and the ability to devise creative solutions to administrative challenges are essential.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month.
Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Closing date: 11/11/2024
1st interview date: 21/11/2024
Do you want to join an organisation committed to improving literacy and numeracy skills amongst people in prison?
Shannon Trust provides peer-led literacy and numeracy programmes in a number of prisons across the country. We now have the opportunity to work with Serco ESW to provide a service at HMP Ashfield. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our literacy and numeracy programme at HMP Ashfield, maximising opportunities for people in prison to learn whilst also providing daily assistance in the running of the library.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
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We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
?Interviews are planned for the week commencing 25th November and will take place onsite at HMP Ashfield.
REF-217 710
The Conservative Party are exclusively partnering with Robertson Bell to search for a permanent Accounts Receivable Assistant position.
Reporting into the Financial Controller, the main objective of the Accounts Receivable Assistant is to reinforce strong financial controls and careful management of the Party’s income. This role is ideally suited to someone with some experience in finance or accounts looking to step up or someone who has worked within a conference and events environment in a similar administrative role looking to transition into finance.
Duties will include:
- Coordinating and processing the day-to-day funds raised by the Treasurer’s team in our accounts package Access Financials and donor CRM (Raisers Edge).
- Coordinating and accounting for transactions processed through digital payment solutions.
- Support direct mail fundraising, coordinating the processing of responses and receipts.
- Work closely with these teams to process charges generated from their databases and ensure invoices are raised accurately and in a timely fashion.
- Ensure cash receipts are posted to the appropriate accounts and the appropriate VAT treatment applied.
- Support the account management of key clients; to ensure the booking and billing process is smooth and their commercial experience is seamless.
- Preparation of daily Treasurer’s cash report and weekly income reports for distribution to stakeholders.
- Manage aged debtor balances and the receivables ledger, ensuring that strict procedures are followed to mitigate bad debt through structured debt collection procedures.
- Complete month-end/year-end closure procedures including monthly bank reconciliations.
This position will be based at the Conservative Party’s central Leeds office and requires four days per week of working from their office. Applications will be reviewed on a daily basis, with first stage interviews being held on the 6th and 7th of November. You will join a supportive and friendly team and benefit from generous employee benefits including study support!
Essential Criteria:
- A commitment to gaining CIMA / ACCA or a similar finance qualification is essential for this role – study support will be provided!
- Previous experience in accounts and/or finance team or equivalent income generation administrative role within an operations team (ideally having completed the Foundation Stage of a formal finance qualification but this is not essential)
- Excellent interpersonal and communications skills, both oral and written
- Exceptional organisational and administrative skills with the ability to work to strict deadlines
- A strong work ethic and willingness to take ownership for wide-ranging responsibilities
- Detail orientated, great numeracy skills and experience using Excel
Please submit your application to our exclusive search agent, Robertson Bell. Apply now to be considered!
Assistant Building Maintenance Operative
We are looking for an Assistant Building Maintenance Operative to join the team.
The organisation is an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and meet human needs in his name without discrimination.
Position: VAC0104 Assistant Building Maintenance Operative
Location: London (hybrid working considered after probation period)
Hours: Full-time, 35 hours per week
Salary: £25,323.47 pa plus travel to work allowance up to £3700 pa
Contract: Permanent
Benefits: Contributory Pension Scheme; Generous Travel to work Allowance 25 days annual leave plus 8 Bank Holidays per annum, Café discount.
Closing Date: 1st November 2024
About the Role
The International Business Administration Department/Facilities Management Section is looking for a full time Assistant Building Maintenance Operative/Porter to provide support to the team. This dynamic role serves the greater IHQ building and requires a significant degree of confidentiality.
The successful candidate will work within the FM team to coordinate and support various Facilities Management tasks, including, but not limited to, small maintenance tasks, conference room set-ups, desk moves and general post room duties.
About You
The ideal candidate will have:
- Strong customer service skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Good organizational and time management skills
- Previous experience in event planning or similar (preferred)
- Previous experience in a customer service or administrative role (preferred)
You must be in sympathy with the aims and objectives of the organisation.
If you feel you have the necessary experience and would like to join the team, apply today! You will be redirected to the charity’s website where you will need to complete their online application process, please note CVs will not be accepted.
Other roles you may have experience with could include Building Maintenance, Building Maintenance Officer, Building Maintenance Assistant, Building Maintenance Administrator, Events Planner, Events Planning, Customer Service Officer, Administration, Administrator.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Assistant Project Lead
Job reference: REQ002196
Salary: £28,200 – £30,000 dependent on experience
Contractual hours: 37.5
Basis: Full Time
Region: Peterborough
Closing date: 14 November at midnight
United Learning is a large, and growing, group of schools aiming to offer a life changing education to children and young people across England.
Central Office staff work closely with schools, offering a wealth of expertise to underpin schools' own knowledge. Our specialist departments, including HR, finance, technology, strategy and performance, estates, and marketing, work alongside dedicated school improvement teams. By joining us, you will provide ongoing support to schools, ultimately improving the outcomes of our pupils.
United Learning is committed to safeguarding and promoting the welfare of all children and young people and expects all staff and volunteers to share this commitment. All positions are subject to an Enhanced Disclosure and Barring check from the Disclosure and Barring Service (DBS) and shortlisted candidates will be subject to an online check.
We always appoint on merit, and we are open to discussing flexible working options.
The Role
United Learning is a group of schools that aims to provide an excellent education and improve the life chances of all the students that we serve. We have embarked on an ambitious transformation roadmap which aims to ensure that teachers have the right tools to teach, that pupils are enabled to develop their learning independently and that the organisation is designed for efficient delivery and structured for growth.
In this role, you will work in a supportive and high-performance team responsible for a significant programme of change across all our schools. You will report to the Head of Transformation Projects and work closely with the Chief Transformation Officer and the wider Transformation Department.
As a team, we prioritise transferable skills and attitude over specific project management experience and are open to applications from career starters as well as those looking to change careers. Our aim is to utilise technology to innovate and ensure our processes and operating approaches are efficient and scalable as we continue to grow our network which means most projects will have a digital element, so the right candidate will be comfortable with technology and eager to learn and ask the right questions.
About you
To succeed in this role, you must be:
· Passionate and committed to improving the lives of young people.
· Organised and have the ability to manage competing priorities whilst working at pace.
· Confident in working with a diverse range of stakeholders, including specialists in their field.
· A team player with strong communication and collaboration skills.
· Adaptable and skilled in problem solving.
· Intellectually curious and committed to continuous improvement.
· Competent in the use of Microsoft applications including Outlook, Word and Excel.
United Learning values diversity and inclusion and is committed to creating and sustaining a more diverse workforce. We welcome applications from professionals of minority ethnic origin who share our commitment to inclusion and diversity.
Rewards and Benefits:
· 26 days holiday.
· Competitive salary.
· Contributory pension scheme, meaning we will save together for your retirement.
· Occupational sick pay, protecting you and your family.
· Competitive maternity, paternity, and adoption benefits.
· Health cash plan including GP Line.
· Over 250 employee exclusive benefits through our partners Perkbox, including access to discounted cinema tickets, holidays and gym memberships, car leasing and Cycle2work schemes.
· Continuous Professional Development options tailored to your needs.
· A supportive and collaborative team located across the country.
We are open to requests for flexible or part-time work and we encourage open and regular conversations about work-life balance.
For more information
For any queries relating to the role or your application, please email Anna Cannizzaro (Head of Transformation Projects)
United Learning comprises: UCST (Registered in England No: 2780748. Charity No. 1016538) and ULT (Registered in England No. 4439859. An Exempt Charity). Companies limited by guarantee. VAT number 834 8515 12. Registered address: United Learning, Worldwide House, Thorpe Wood, Peterborough, PE3 6SB.
Are you excited about seeing Christians in the UK and Ireland engage in world mission? Do you have a passion to equip and disciple others to serve God in short-term mission reaching out to East Asia?
As Lead Serve Asia Coordinator, you will be giving oversight to team developing and delivering high quality placements for Serve Asia, our short-term mission programme.
The Lead Serve Asia Coordinator will need experience of short-term cross-cultural mission, good administrative and interpersonal skills and a deep commitment to world mission and an ability to pass that passion on to others.
There is a Genuine Occupational Requirement for the job holder of this position to be a committed Christian. Applicants must be eligible to work in the UK.
To apply for this role, please send your CV and a supporting statement.
Please demonstrate in the supporting statement how you meet the criteria listed in the Person Specification, detailing your experience, skills/ abilities (giving examples where possible), which are relevant for this role.
Applicants must be eligible to work in the UK and able to provide proof of eligibility.
The client requests no contact from agencies or media sales.
Salary: £26,000- £29,000 depending on experience
Hours: Full time (37.50 Hours)
Contract: Fixed Term Contract to cover maternity leave (likely 12 months)
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring they pay their employees fairly, they offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.
Closing date: 11 November 2024
Telephone Interviews will be held on 13 - 15 November 2024
Virtual Interviews will be held week commencing 18 November 2024
No agencies please
Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.
We are looking for an organised and passionate individual to join us as the NURTuRE officer to support us with the delivery and growth of our NURTuRE (National Unified Renal Translational Research Enterprise) biobank.
This role in our dynamic and friendly research team, reporting to the director of research operations, will require you to have excellent time management skills and the ability to work independently and manage multiple priorities to support the delivery of all aspects of the NURTuRE biobank. You will be confident, highly organised, with excellent administration and communication skills and enjoy working in a busy, fast-paced environment.
The role will involve working closely with external scientists, clinicians and biobanking experts together with patients and other external stakeholders, as well as cross-team working with other charity teams.
If you are interested in the position, please complete the online application form and submit together with your CV.
We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.
About Kidney Research UK:
Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.
At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.
Over the last ten years we have invested more than £65 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.
Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.
Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.
You may have experience in the following: Research Officer, Project Coordinator, Biobank Coordinator, Clinical Trials Administrator, Research Assistant, Charity Officer, Programme Manager, Scientific Officer, Research Project Manager, Charity, Charities, Third Sector, Not for Profit, NFP, etc.
REF-217 427
ALDER HEY CHILDREN’S CHARITY
Job Title: Community Fundraising Assistant
Reporting To: Running & Challenge Manager
Salary: £25,307 - £29,364
Hours: 37.5 hours per week
Location: Alder Hey Children’s Charity, based within Alder Hey Children’s NHS Foundation Trust, Liverpool
About us:
Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.
The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.
We have recently closed our Surgical Neonatal Appeal, having successfully raised our £3m target towards a brand new, state of the art Surgical Neonatal Intensive Care Unit (NICU) at the hospital. This year we will be fundraising towards a new Same Day Emergency Care Centre, providing an unrivalled experience for our patients and their families.
Job Purpose:
This is an exciting opportunity to join our dynamic Community Fundraising Team.
This role calls for an enthusiastic, highly motivated and organised person who shares our values. The role will play a vital part in supporting the day-to-day activity of the Community Fundraising Team in undertaking a wide variety of fundraising activities.
Key responsibilities:
· Support the Community Fundraising Team with the administration of bespoke, third party and donor led events. Including (but not limited to) sending packs and resources out, communication of event information and appropriate thanking.
· Manage the Community Fundraising email inbox.
· Diarise Community Fundraising team meetings, take appropriate minutes and distribute actions.
· Manage the Community Fundraising shared drive and filing system.
· Work with the Community Fundraiser to identify potential Young Ambassadors and create Ambassador Packs.
· Manage the stock control of Community Event Resources.
· Audit and monitor the Charity collection boxes.
· Manage community contacts within the Charity CRM (Salesforce) ensuring they have up to date information.
· Be the first point of contact for on-line giving donors and monitor the online giving platforms including JustGiving and ensure that each donor has relevant communications.
· Manage the donor led event diary, providing appropriate resources where required.
· Produce regular financial and fundraising reports on various Community Fundraising Income streams using the Charity CRM (Salesforce)
· Monitor Community Fundraising income and check it’s appropriately coded on Salesforce.
· Ensure that relevant members of the Community Fundraising Team are aware of on-line fundraising activity.
· Work alongside the Operations and Finance Teams to monitor income.
· Attendance at community fundraising events.
· Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
· Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers.
· Gain and maintain in-depth knowledge and understanding of the Charity’s work, priorities and future plans and act as a spokesperson for the Charity when required, including representing at external events as appropriate.
· Support the Operations Team when in the office by answering phones and serving on the front desk when the office is busy.
· Any other reasonable duties as required by your line manager.
Our Values
Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families. Our values are:
Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.
Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.
Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.
Magical: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.
The charity is currently conducting a four-day working week trial, due to end on 31st March 2025. This means that, for example, staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. The trial is monitoring the benefits of a four-day working week against productivity. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity. Next steps will be agreed before the 31st March 2025, based on an assessment of the trial period; the four-day working week trial may be ended, extended or adopted permanently.
How to apply:
You can apply by clicking the link below. Applications must include your CV and a covering letter which answers the following questions:
· How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills, please do consider applying and provide details as part of your answer.
· Why do you want to work for Alder Hey?
Additional information is included within the Job Description and Person Specification.
Closing date: Tuesday 19th November 2024
Interview date (to be held at Alder Hey): Thursday 28th November 2024
Note: This job description is intended to outline the general nature and level of work performed by employees within this role. It is not exhaustive and may be subject to change or modification as required by the needs of Alder Hey Children's Charity.
Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults.
The post holder may be required to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.