Admin Jobs

OCVA is seeking an organised and proactive Administrator to ensure the smooth running of our office and support our team. As our Administrator, you’ll often be the first point of contact, managing our main phone line, handling the admin inbox, and processing incoming post. You’ll look after the administration relating to our building, keeping on top of our facilities compliance, and provide support to the CEO and Board of Trustees, including scheduling meetings and taking concise and accurate minutes. We provide a regular programme of online and in-person training which you will work with the team to schedule, overseeing registrations and payments and ensuring everything runs smoothly on the day.

We are looking for someone who is organised, enthusiastic and quick to learn. You will enjoy working with all sorts of people, have great communication skills and be diplomatic, with an ability to take the initiative when opportunities arise. You will be confident with Microsoft Office and willing to learn how to use other programmes such as CIVI (our online database), Xero (for raising invoices), Microsoft Teams and Zoom (for online meetings).

We are seeking a compassionate and proactive HR & Office Administrator with great people skills to join our dedicated team. The successful candidate will be willing to get involved in all aspects of our work and thrive in a role engaging with staff all over the globe and supporting great internal communications. They will play a crucial role in building, strengthening and supporting our office management as well as our human resources function, ensuring that our office and staff are well-supported, trained, engaged and aligned with our mission. Working closely with our CEO and Senior Management Team, the successful applicant will have the ability to develop and maintain administrative organizational systems, and be happy getting involved in a range of different work.

1. Office Management
   • Serving as the main contact for office supplies, building management and maintenance duties
   • Helping establish and maintain office procedures
   • Greeting visitors upon arrival and performing additional clerical functions as needed
   • Addressing and directing questions and requests from the public via phone or email correspondence
   • Dealing with correspondence, complaints and queries
   • Organizing the CEO’s calendar and scheduling meetings with employees and contacts alike
   • Preparing letters, presentations and reports
   • Ensuring health and safety policies are up to date
   • Ensuring adherence to company policies by all team members
   • Assisting senior management team when needed
2. Employee Relations
   • Supporting the human resources department to update employee procedures, processes and maintain the HR systems and report functions
   • Serve as a point of contact for employee queries and concerns, providing guidance where applicable
   • Support conflict resolution and mediation efforts, fostering a positive workplace culture.
   • Maintain and manage our HR databases and ensure accurate record-keeping on our HR software
   • Provide regular reports on HR metrics and key performance indicators with senior leadership and adjacent functions such as finance.
   • Coordinate mandatory training sessions related to safeguarding, health and safety, and other relevant topics.
   • Promote a culture of continuous learning and professional growth.

Role requirements

Able to work flexibly to meet the demands of the role to get the job done. This is an office based role with opportunity to flex to hybrid working following review

Skills required

• Reliability and discretion: you will often learn of confidential matters
• Adaptability and pragmsatism
• Excellent communication, negotiation and relationship-building skills
• Organizational & problem-solving skills
• IT skills
• Initiative and attention to detail.
• Right to work in the UK
• Ability to understand and speak the Punjabi language is a necessity
• Strong communication skills, with strong English written skills

Temporary Workforce Development Administrator

Location: Hybrid (one day in the office per week)
Contract Type: Full-time, Temporary (until 25th April 2025)
Salary: £28,000 per annum

About the Role:
I’m delighted to be working with a leading educational charity to recruit a Temporary Workforce Development Administrator. Supporting their Centre of Excellence Programme, you’ll provide vital administrative and operational support to ensure the smooth delivery of workforce development initiatives.

Key Responsibilities

• Organising meetings, events, and training sessions.
• Managing schedules, records, and programme-related communications.
• Acting as a first point of contact for stakeholders and partners.
• Supporting logistical and technical arrangements for events and travel.
• Preparing reports, presentations, and tracking programme progress.

About You
Essential:

• Administrative experience, ideally in education, training, or programme delivery.
• Excellent organisation, communication, and multitasking skills.
• Proficiency in Microsoft Office and virtual platforms like Teams or Zoom.

Desirable:

• Familiarity with workforce development or educational programmes.
• Experience working with training providers or project management tools.
• You’re detail-oriented, proactive, and adaptable, with a collaborative approach.

This is an excellent opportunity to contribute to a meaningful programme shaping the future of skills development in the UK. Enjoy hybrid working with one day in the office weekly.
We are looking to move quickly with this role so please apply today!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

West London Centre for Counselling is a well-established and successful charity which currently provides free counselling to the local community through NHS Talking Therapies in Hammersmith and Fulham. We are now looking for an efficient Administrator to play a key role in supporting the Centre and its staff. The position involves updating the secure database with appointments and clinical information, handling enquiries by email and telephone, providing receptionist duties, and contributing to the overall smooth running of the Centre.

The ideal candidate will have excellent attention to detail and exceptionally clear verbal and written communication skills.

This role could be EITHER a full time, 5-day-per-week position (35h pw), with at least one evening shift per week (until 9pm); OR it could be a 4-day-per-week position (28h pw), again with at least one evening shift per week (until 9pm).

The salary for this role is £28,000 for full time, or pro-rata for part time.

The job description and person specification are attached.

Please make your application in writing showing how your experience and knowledge meet the person specification.

WLCC is committed to accessibility, inclusion and a fair recruitment process. If you need to discuss adjustments or access requirements regarding your application, please contact us.

This new role will be responsible for all aspects of administrative support for the operational success of the charity and the successful candidate will want to be part of a faith-based organisation, committed to the mission of the charity both in the UK and the Holy Land.

We have grown rapidly in the last two years and given the prominence of the Israel/Gaza/Lebanon conflict in our domestic media, we anticipate further growth as the charity becomes more prominent and the needs for essential support become greater. Therefore you will be working in a very busy, high growth environment, managing your time between several different tasks and priorities, which may change frequently. You will need to learn quickly, adapt to changing patterns of work throughout the year and, once trained, be capable of working without close supervision in a small flexible team.

The role will be required to help with regular office duties; you will need to be familiar with all aspects of administrative support for the operational success of the charity. You will need to be comfortable working in a faith-based organisation, talking to supporters and clergy across the UK and with our partners in the Holy Land.

Are you ready to help support the Church on its important journey of change?

The Church Life Review (CLR) is a significant and important journey of change to fully review all aspects of the life of the denomination. 

In this role you will work closely with the Programme Manager on all administrative aspects of the CLR, playing a vital role in seeing that they are properly supported in their busy schedule.

You will be educated to A level or equivalent with GCSE passes (grade A-C) in English and Maths. You already have experience of PA and administrative work in an office environment and are highly organised, with excellent communication and interpersonal skills and an ability to operate with discretion.

We can offer you a flexible and friendly working environment; working from Church House and from home.

If you are interested in working with us and can meet the job requirements, please visit our job page to download the application form. 

We DO NOT accept CVs. 

Closing date: 12 noon, Friday 3 January 2025
Interviews: Friday 10 January 2025

AIMS / PURPOSE OF THE POST

To manage the day-to-day administrative responsibilities and smooth running of the office including dealing with confidential and financial records.

MAIN DUTIES

• General office duties including, but not limited to, checking and responding to emails to the office email account, handling telephone enquiries and managing correspondence to the office.

• Providing office cover and being present in the office on Mondays to Thursdays. Must be competent and confident in the opening up and locking up of the building.

• Collating data on the client database as required for monitoring and evaluation purposes.

• Oversight of office inventory, including ensuring an adequate supply of stationery, printer ink, tea, coffee, refreshments etc.

• Responsible for the operation and basic troubleshooting of office equipment like printers and computers.

• Ordering supplies and resources for our play therapy service.

• Arranging staff meetings and taking minutes, when required.

• Looking after the maintenance and running of the office including health and safety requirements (such as regular PAT testing, fire alarm testing, emergency lighting testing etc).

• Maintenance and organisation of records and documents on our shared drive.

• Assisting with the recruitment, induction and training of staff and volunteers.

• Researching and sourcing information.

• Support with event organisation and fundraising activities when required.

• Support Trust House staff with particular projects when needed including providing cover 

Key skills and experience required:

• Experience of working in an administrative role. (Essential)

• Strong listening and communication skills, and excellent interpersonal skills with the ability to work with a range of people. (Essential)

• Good organisational skills with the ability to prioritise tasks and manage time efficiently. (Essential)

• Have a working knowledge of Microsoft Word, Excel and other applications. (Essential)

• Attention to detail in filing and collating information. (Essential)

• Ability to work independently and as part of a team. (Essential)

• Flexible and reliable. (Essential)

• Ability to use own initiative to identify and access relevant information and resources. (Essential)

• Ability to deal with sensitive and confidential information, maintain confidentiality and abide by all other Trust House policies and procedures. (Essential)

• Ability / confidence to use database / CRM systems (Desirable)

This job description is a guide to the tasks of the Administrator only. The post-holder is required to undertake such other tasks as are reasonably requested by the CEO and Management Committee.

We are looking for an enthusiastic and self-motivated person to provide helpful and efficient support to our service users, other stakeholders, and staff, in person; over the ‘phone and electronically. The role will involve multi-tasking and the efficient running of many of Pete’s Dragons day-to-day operational areas, encompassing reception, office, and fundraising, as well as administrative support for day-to-day services and the senior leadership team. 

Pete’s Dragons is fast growing and dynamic. To be the right fit in our team you will relish change and growth and be able to spin many plates whilst keeping a huge smile on your face! 

Main Duties and Responsibilities: 

Reporting to the Beneficiary Services Manager, the Office Administrator will be responsible for the following tasks: 

Reception   

Provide a welcoming and professional first point of contact for all callers and visitors to the Pete’s Dragons office.   

Receive queries by telephone and email, responding appropriately by providing basic information about Pete’s Dragons services; recording and referring to the appropriate team; or signposting to other services where necessary. 

Accurately maintain an electronic room booking system.   

Take responsibility for the appearance and upkeep of reception and public areas. 

Casework Administration 

Handle emails and telephone enquiries from a wide variety of stakeholders: re-directing as necessary, determining whether a response is required and responding where appropriate. 

Accept and facilitate calls for referral into our service, to be able to communicate and listen with compassion, empathy gathering essential information from people who could be experiencing a high level of distress.  To be able to remain calm whilst doing so. 

To provide basic information about the services offered by Pete’s Dragons over the telephone and face to face. 

To receive and respond appropriately to queries by recording and referring to the appropriate Pete’s Dragons services or signposting to other services where necessary, including sending out information e.g. leaflets to enquirers. 

Administration  

Undertake a range of administrative tasks including word processing, photocopying, distributing mail, filing, emailing and data input.  

Support the management team with administration as required, helping to organise meetings, and taking minutes if required. 

Fundraising 

Assisting the fundraising team in the logistics of fundraising events and coordination of volunteers.

Dealing with and supporting enquiries from external fundraisers. 

Providing support to projects and assisting with administration involving corporate partners and sponsors. 

Organisational Responsibilities 

Work in accordance with Pete’s Dragons aims, objectives and values 

Work in accordance with all Pete’s Dragons policies and procedures. 

Work flexibly to best meet the needs of the service which may include undertaking occasional evening and weekend work. 

Be an ambassador for Pete’s Dragons 

In addition, you will be  

Personable, collaborative, and good at working both in a team and under your own initiative. 

Flexible and dynamic, with an ability to adapt and respond quickly to a fast-changing environment. 

Able to prioritise tasks and workloads to ensure that deadlines are met. 

Observant and detail orientated. 

The role is office based at Pete’s Dragons HQ in Exmouth, with occasional travel to our other locations in Plymouth, Torquay, and Barnstaple so the ability to drive, a full clean driving licence and access to a vehicle is desirable. 

A DBS check will be required for this role. 

Summary

This additional role will be responsible for all aspects of administrative support for the operational success of the charity and the successful candidate will want to be part of a faith-based organisation, committed to the mission of the charity both in the UK and the Holy Land.

We have grown rapidly in the last two years and given the prominence of the Israel/Gaza/Lebanon conflict in our domestic media, we anticipate further growth as the charity becomes more prominent and the needs for essential support become greater. Therefore you will be working in a very busy, high growth environment, managing your time between several different tasks and priorities, which may change frequently. You will need to learn quickly, adapt to changing patterns of work throughout the year and, once trained, be capable of working without close supervision in a small flexible team.

The role will be required to help with regular office duties; you will need to be familiar with all aspects of administrative support for the operational success of the charity. You will need to be comfortable working in a faith-based organisation, talking to supporters and clergy across the UK and with our partners in the Holy Land.

Over the last few years, NHYC has grown to a team of over 70 staff.  This role will add capacity to our current Admin Team, supporting the organisation with increased demand around finance, admin and resources. You will work as part of a small, yet critical team to ensure the organisation and our services run smoothly.  You should be well organised, a great communicator, and experienced in or willing to learn financial procedures.
This is an entry-level role. You do not need significant prior experience. We are looking for someone open to learning new skills, passionate about our mission, and willing to get stuck in to support the wider team.
The role is based at our day centre in Camden.
 

• Salary £27,144 – £29,952
• Deadline: 9am, Friday 29th November 2024
  *Please note that we may close earlier if there are a high number of applications

Dementia Carers Count have an exciting remote opportuinity to deliver timely and efficient fundraising and administrative support as we work to ensure that no dementia carer ever feels isolated, invisible or alone. 

Job Title:   Fundraising & Admin Officer

Reports to:  Public Fundraising Manager 

Contract:   Permanent contract 

Hours:    35 hours/week

Salary:   £30,000 pa

Location:  Remote with some travel to London.

Job purpose  

To deliver timely and efficient fundraising and administrative support, as we work to ensure that no dementia carer ever feels isolated, invisible or alone. 

Key responsibilities   

• Be the first point of contact for supporters, campaigners and others, managing enquiries via post, online and over the phone to ensure everyone has a quality experience.

• Manage processes for fundraising donations.

• Work with teams across the organisation and with carers to produce creative and engaging thank you and stewardship materials.

• Support the fundraising team with prospect research to help identify potential new supporters.

• Draft funder reports, small trust funding applications and fundraising communications.

• Support the administration and delivery of fundraising activities and initiatives.

• Keep up to date with sector developments and best practice in fundraising.

• Support the marketing & communications manager to deliver effective internal communications.

• Support the services team to deal with carer enquiries and casework, administer online groups, and produce reports.

• Support the organisation with general administrative duties as required.

Over the last few years, NHYC has grown to a team of over 70 staff.  This role will add capacity to our current Admin Team, supporting the organisation with increased demand around finance, admin and resources. You will work as part of a small, yet critical team to ensure the organisation and our services run smoothly.  This role’s specific focus will be to support the Finance and Resources manager with general bookkeeping, analysis of financial information and ensuring compliance of financial procedures. You should be well organised, a great communicator, and experienced in or willing to learn financial procedures. This role does require prior experience in an administrative role.
The role is based at our day centre in Camden. 

• Full-time permanent contract
• Salary £31,200-£34,736
• Deadline: 9am Friday 6th December
  *Please note that we may close earlier if there are a high number of applications

If you are an experienced administrator looking for a rewarding new role, Respond has an exciting opportunity for you. 

The Clinical Service Administrator supports the administrative and operational functions of the psychotherapy service. The role acts as the first point of contact for clients, families, external stakeholder and members of staff. It may also involve some administrative support for the wider team. Excellent administration abilities, strong IT skills, discretion and a warm, professional manner are essential.

Respond is entering its thirty third year as a charity and has grown from a small London based charity to a medium sized national charity in recent years.  Our mission is to reduce the impact of trauma in the lives of people with learning disabilities and autistic people, by developing trusting relationships, through psychotherapeutically informed services.  

Further information about Respond     

An important part of our work at Respond is working in a trauma-informed way. What this means for us is that we hold in mind the impact of trauma at all levels of the organisation, and all staff take part in reflective practice or team dynamics.     

We provide a range of trauma-informed services for children, young people, adults and professionals. These include psychotherapy, advocacy, campaigning, training and other support services. The work we do is generally long term in recognition of research that clients with autism and learning disabilities who have experienced abuse and trauma take longer to process their trauma and to recover. 

We are keen to encourage applications from a diverse range of candidates including people with lived experience, who are both interested in working in partnership to provide support, as well as supporting people with learning disabilities and autistic people who have experienced trauma.    

We are committed to the furthering of human rights, equality, and positive social change through our therapeutic and advocacy work and are committed to anti-racism and other forms of anti-discriminatory practice. We recognise that we need to continually keep this as a focus in our work and as an integral part of our organisational strategy.      

We celebrate diversity as an employer and as a provider of services to people who often experience multiple discriminations because of (but not limited to) being autistic or having a learning disability and experiences of trauma.   

We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement in the person specification, we encourage you to apply anyway and demonstrate how your experience is transferrable for this role.  You may be just the right candidate for this or other roles within the organisation. 

Respond Benefits package (all per financial year)

We offer a generous and comprehensive package of flexible benefits to all of our staff.

• Hybrid working model, which means that if you’re full time you make a commitment to be working in the office at least two days a week, with the remainder working from home.  Part time hours are altered accordingly.   

• Generous paid leave benefits including 28.5 days holiday (plus Bank Holidays), with some to be taken between Christmas and New year.

• Up to 4 weeks paid sickness leave at full pay and a further 4 weeks at half pay,

• Discretionary study leave to support training relevant to your role. 

• Paid leave to employees who may need to take one day off a year when a religious festival falls on a workday.

• Up to 5 days paid time off for dependents per financial year.

• Opportunity to apply for up to 2 days (14 hours) paid leave per year to participate in volunteering activities relevant to the role.      

• Access to a workplace pension scheme, administered by NEST, with a minimum 5% employee contribution and 3% employer contribution from commencement of employment. 

• Access to our Employee Assistance Programme (EAP) which includes 24/7 telephone service and counselling.     

Note all of the above days per annum stated are pro rata’d for part time employees.   

If you’d like to find out more about this role, please read through the job description and our person specification. When you apply, please send a CV and address the points in the person specification in an accompanying supporting statement.   Your statement should be no more than 2 sides of A4. 

Deadline for applications – 11th December 2024 

Interviews  - From 12th December 2024 

Start date – January 2025