Admin Assistant Jobs

About Salford Lads and Girls Club

Salford Lads and Girls Club, founded in 1903, is a cherished heritage site and one of the UK's most iconic youth clubs. Our mission is to brighten young lives and make good citizens through a wide range of activities, including sports, arts, and personal development. Rooted in over a century of community spirit, we continue to provide a safe and inclusive space where young people can explore their potential, build confidence, and create lasting memories. 

Job purpose 

Support the Head of Finance, HR and Operations by helping with the day-to-day operational and administrative processes of the club.

Key job responsibilities 

oOpening post; scanning, forwarding and filing as needed.

oAnswering the phone and dealing with enquiries, passing on to other members of the team as appropriate.

oDealing with email enquiries, either directly or by forwarding on to other members of the team as appropriate.

oDealing with hire enquiries – responding to enquiries, providing information and prices, preparing and issuing hire agreements.

oMaking stationery and supplies orders.

oHelping to keep paper and digital files and folders organised and with appropriate access permissions on the shared Onedrive/Sharepoint system.

oBasic IT support to other members of the team, as required.

oAdministrative support with employee and volunteer paperwork.

oAdministrative support with fundraising processes including but not limited to creating, printing and laminating signs and posters; ensuring the contactless donation points are always working; counting and reconciling cash; and other administrative support to the fundraising team as required.

oAdministrative support to other members of the team as required.

 

 

 

Qualifications, experience, skills and capabilities

The person will need:

-Proven experience in a similar role, and ideally experience in a charity.

-Excellent organisational and communication skills.

-Able to work collaboratively and make a positive impact to a team.

-Excellent attention to detail, self-motivation and excellent time-management skills.

-Ability to prioritise and deliver high quality work with minimum supervision.

-Knowledge of the relevant computer systems and software programs such as Microsoft Office, OneDrive and Sharepoint.

-Ability to maintain confidentiality as the roleholder will be privy to sensitive information.

-Commitment to ensuring equality, diversity and inclusion throughout all areas of the club.

-Flexible approach to working patterns to suit the needs of the role and responsibilities as required. 

-Willingness to maintain and increase personal professional skills seeking training opportunities as appropriate.

Selection will be based on the job requirements and the individual’s suitability and ability to do the job. Applicants will not be excluded or otherwise treated unfairly on the grounds of sex, gender reassignment, pregnancy, maternity, race, nationality, ethnic origins, marital status, disability, age, religion, belief or sexual orientation. Nor will applicants be asked about any of these protected characteristics during the recruitment process.

All personal data or personal information processed by Salford Lads’ Club will be done so in accordance with the eight principles of the General Data Protection Regulation.

About the Role

Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation and displacement, in the occupied Palestinian territory and Palestinian refugee camps of Lebanon.

This role is to support the development of MAP’s programmes to achieve greater coherence and maximum impact in meeting health needs. 

About You

The successful candidate will have experience of effective, accurate, and timely administration, be highly organized, responsible and flexible; ability to maintain responsibility for multiple administration tasks in a fast-paced work environment. Experience of working on client/volunteer databases and maintaining client records. Experience of writing letters of support and minutes of meetings. Knowledge of the political and conflict situation in the occupied Palestinian territory. Previous experience working in INGOs/humanitarian organisations is desirable; and excellent writing skills in English.

Duties and key responsibilities 

Administrative support for regular medical missions

• Support the coordination of MAP’s regular Emergency Medical Teams (EMTs) which provide medical support to health facilities in the region.
• Support the Programme Support Officer to manager MAP’s network of volunteer health specialists. This includes scheduling and recruiting new volunteers and conducting background checks, arranging briefing calls, ensuring all required documentation is collected, accurately recorded.
• Monitoring the Programmes Team shared inbox, responding to enquiries from potential new volunteers, and logging data.
• Working closely with MAP’s UK Logistics and Procurement Officer for volunteers’ flights, orders supplies; writing letters of support
• Supporting the maintenance of MAP’s medical volunteer database.
• Provide logistical and administrative support for the Institutional, MEAL and Safety & Security functions within the UK Programmes Team.
• Schedule and coordinate meetings, ensuring team calendars are up-to-date, and minuting  programme meetings.
• Maintain key project tracking documents and project files.
• Provide any other administrative support to the Programmes team.

PERSON SPECIFICATION

Knowledge / Experience

• · Experience with administration within programme and healthcare
• · Ability to maintain responsibility for multiple administration tasks in a fast-paced work environment
• · Understanding of humanitarian and international development
• · Experience of with client/volunteer databases and record management
• · Experience drafting letters of support and minuting meetings
• · Knowledge of the political and conflict situation in the occupied Palestinian territory
• · Previous experience working in INGOs/humanitarian organisations is desirable; and health related                programme experience is desirable

Skills 

• · Excellent verbal and written communication skills in English and  Arabic is desirable.
• · Attention to detail, organisational and problem-solving skills and the ability to work independently and             under pressure.
• · Organisational skills to manage programme processes across multiple regions.
• · Flexibility and adaptability to handle competing priorities in dynamic environments.

Personal attributes and other requirements 

• · Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.
• · Commitment to anti-discriminatory practice and equal opportunities.
• · Commitment to upholding the rights of people facing disadvantage and discrimination.
• · Commitment to MAP’s values of Solidarity, Impact,  Dignity and Integrity
• · An ability to apply awareness of diversity issues to all work areas.
• · Able to work flexibly in emergencies.
• · Attention to detail, organisational and problem-solving skills, and the ability to work independently and              under pressure.
• · A commitment to MAP’s vision, mission and values and a passion for improving the health and dignity of          Palestinians.
• · Work collaboratively with others in all aspects of our work.
• · Abide by organisational policies, codes of conduct, practices and values of Solidarity, Impact, Dignity               andIntegrity.
• · Treat with confidentiality any data or sensitive information about individuals, organisations, clients and               employees at MAP.

At EMDR Association UK we are constantly striving to support EMDR therapists by improving the practice and understanding of EMDR therapy. Our mission is to alleviate suffering and promote personal growth in those who have experienced trauma and other adverse life events by providing skilful, compassionate and effective EMDR therapy. We do this by advancing the theory and practice of EMDR, and through our commitment to ensuring the highest standards of treatment, research, continuing professional development and ethical practice.

We are seeking two enthusiastic, organised and digitally savvy people to join our Administration team, for 20-30 hours per week (each role). We are looking for people with skills in administration, event coordination (digital and in person) and membership support.

You will have an excellent approach to customer service and have demonstrable experience of being a great team player, with the ability to collaborate with and support other team members across a broad remit. Strong organisational skills are a must and we would love to hear from candidates who have experience of successfully managing varied workloads while maintaining great professional relationships.

You will have extensive experience in the planning and delivery of events, both online and in person, including using Zoom and Teams for the delivery of professional webinars. You should be able to get to grips with new systems (including bespoke ones) quickly and be creative and confident in identifying and suggesting new ways of working with those systems.

You will be self-motivated, flexible, and trustworthy. You will be able to thrive in a remote work environment and should be committed to fostering strong professional relationships built on collaboration, curiosity and mutual respect.

Role Description

• Administer EMDR events and consultants training, ensuring smooth execution and participant satisfaction

• Organise and be the administrative point-person for CPD events and workshops, both online and in-person where necessary 

• Administration of the CPD points application process 

• Coordinate with regional and special interest groups to organise and promote events 

• Provide administrative support for membership-related tasks 

• Develop an understanding of the accreditation process and support the Accreditation Admin Assistant where needed 

• Collaborate with colleagues across the Association to ensure efficient operations 

• Occasionally attend committee and board meetings. An ability to take meeting minutes would be valued but is not essential. 

• Flexibility to work some evenings and weekends for event management 

• Knowledge and experience of using Zoom and Office 365 suite is essential 

For more information on how to apply, see the attached job description or click 'Apply' and download the job descrption from our website.

PA to the Dean & Office Administrator | Southwark Cathedral

Job Title: PA to the Dean & Office Administrator

Reports to: Dean of Southwark

Key Relationships: Dean of Southwark, Cathedral Clergy, COO, Chapter Members, Chapter Committee Members, Senior Management Team, Cathedral Staff, Contractors

Start date: As soon as possible

Salary: £31,000 FTE

Hours of work: 35 hours per week (excluding lunch breaks). Some flexibility will be required to allow attendance at evening meetings and events.

How to apply: Please submit a CV and Cover Letter (no more than two sides of A4) outlining your suitability for this role, with reference to the main duties and person specification below. The deadline is Monday 13 January 2025 at 12pm. 

Interviews: Week commencing 20 January 2025

Role Purpose

Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all.

This is a key role at Southwark Cathedral supporting the Dean. This secretarial role will primarily feature management of a busy personal diary, correspondence and broader administrative support for the Dean in his capacity as Dean of Southwark, Chair of Chapter and CEO of the Cathedral.

The role holder will also support the Cathedral team as the Office Administrator – responsible for a range of office duties relating to staff wellbeing & socials, office equipment & spaces and the Cathedral’s general enquiries email address.

Main Duties and Responsibilities

For the Dean

• Manage the Dean’s diary: including making appointments, arranging meetings, scheduling preaching and other liturgical arrangements, programming annual schedules (such as Bishops Staff Meetings, chaplaincy and wider public commitments) - keeping Outlook diaries up to date with any changes and making travel arrangements;
• Prepare the Dean’s weekly diary file, including the preparation of any meeting papers or briefs for the week ahead;
• Provide administrative support for the Dean in relation to their attendance at meetings associated with the governance of the Cathedral, including Chapter, Finance Committee, Audit & Risk Committee, Nominations Committee, Fabric Advisory Committee and Board of Enterprises. This will include liaising with colleagues on the Dean’s availability for upcoming meetings, any research the Dean requires and preparation of paper packs for such meetings. Minute taking will not usually be required, but may be requested from time to time in liaison with members of staff usually responsible for the minutes;
• Draft, file and send outgoing correspondence on the Dean’s behalf and process incoming correspondence;
• Support the Dean in all their working relationships including building and maintaining excellent relationships with Chapter Members and Committee Members, the Bishop’s staff and with the wider Diocese, as well as with congregation members, neighbours, commercial partners, professional advisers and other third-party organisations relating to the Dean’s work;
• Set up meetings including room set up and refreshment provision as required;
• Assist the Dean with the processing of their expenses;
• Work with the Governance & Committees Manager on Gifts Registry declarations for the Dean;
• Provide administrative support to bodies the Dean chairs, e.g. Southwark Cathedral Development Trust, the Deans Fund and other Cathedral-associated bodies;
• Assist the Sub Dean and Precentor with administrative tasks as requested;
• Update the Cathedral database in support of the Dean’s work.  

Office Administration

• Receiving, distributing and responding to emails sent to the Cathedral’s general information email address;
• Ordering stationery, office equipment and consumables in line with the Cathedral’s approach to sustainability and ethical buying;
• Ensuring the Cathedral’s printing and franking equipment is kept fully functional, and liaising with our contractors when issues arise;
• Ensuring that the offices, reception area, print room, stationery area, staff kitchen and facilities are kept clean, tidy and supplied;
• Co-ordinating Staff Meetings, including booking suitable space and organising refreshments for the meeting;
• Organising staff social events, outings and meals;
• Providing administrative support on Cathedral projects as and when they arise.

General Duties and Expectations

• Provide general administrative assistance in the context of a busy office;
• Support other teams on an ad hoc basis when required;
• Promote the mission, purpose and values of the Cathedral;
• Ensure that the highest standards of professional performance are maintained & ensure professional skills are regularly updated through participation in training and development activities.

The main duties and responsibilities of your post are outlined in your job description. This list is not exhaustive and is intended to reflect your main tasks and areas of work. Changes may occur over time and you will be expected to agree any reasonable changes to your job description that are commensurate with your salary and in line with the general nature of your post. You will be consulted about any changes to your job description before these are implemented.
 

 

Person Specification (E) = Essential (D) = Desirable
 

Skills & Aptitudes

• Excellent verbal communication skills, including a friendly & efficient phone manner (E)
• Excellent interpersonal skills and an ability to communicate with a wide range of stakeholders (E)
• Able to maintain confidentiality at all times (E)
• Strong writing skills (E) 
• Able to manage the formal processes of meeting in a proactive way (E)
• Proficient with MS Office, including Outlook, Word, Excel & PowerPoint (E)
• Well organised, with good prioritisation skills (E)
• Organised approach to physical and digital filing, naming & storing of documents (E)
• Able to take ownership of tasks & complete them with minimal supervision (E)
• Able to draft agendas and papers from an outline brief (D)

Knowledge & Experience

• Experience of working in an office environment (E)
• Experience of working with virtual-meeting platforms such as Zoom & MS Teams (E)
• Experience of working with and administering databases, summarising information in an easy-to-understand format (E)
• Experience of diary management (E)
• Understanding of the Church of England, its structures and liturgy (D)
• Experience of minute-taking and producing summaries of outcomes and actions resulting from meetings (D)

Personal Attributes

• Highly organised, able to work to deadlines (E)
• Proactive problem solver (E)
• Flexible and cooperative team player (E)
• Self-motivated (E)
• Demonstrates sympathy for the vision, mission & values of Southwark Cathedral (E)

Southwark Cathedral believes in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.

Safeguarding is at the core of all we do. We follow best practice for Safer Recruitment.
 

Terms and Conditions

Working Hours

The working hours shall be 35 hours per week (exclusive of meal breaks), over five days. Some out of hours working will be required to support meetings and events and this will be notified in advance. Time off in lieu will be awarded in line with Southwark Cathedral’s policy.

Annual Leave

25 days per annum as well as statutory bank holidays and an additional day at Christmas, with an additional 5 days annual leave after 10 years’ continuous employment. 

Probation

The appointment is subject to the satisfactory completion of a six-month probationary period.

Season Ticket Loan

Once the probationary period has been completed satisfactorily, the person appointed will be eligible to take out a season ticket loan.

Pension

The person appointed will be eligible to join a defined contributions pension scheme managed by the Church Workers Pension Fund. The Cathedral will contribute half of the annual premium of 10% of salary.

Working Expenses

Reasonable out of pocket expenses will be reimbursed.

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. 

It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness.  

We offer people who are homeless or at risk of becoming homeless housing and benefits advice, 1-2-1 coaching, advocacy, courses and peer group sessions alongside practical services of showers and laundry for street homeless.  

Crisis Skylight Brent is based in the centre of Harlesden, a thriving and multi-cultural high street community in Northwest London.   Due to the responsibilities of this role, it is mainly based onsite. 

About the role 

This role ensures that the Skylight and its building runs effectively and efficiently. You will oversee the creation and delivery of the right processes so your colleagues can support Crisis’ members to prevent and end their homelessness. You will assist with the day-to-day administrative tasks, health and safety processes and facilities management to ensure smooth, safe and effective operation of our offices and member areas.   

This is a varied role, and no two days are likely to be the same as you will be responsible for…

• Answering telephone and face to face callers referring them internally or signposting as appropriate.   

• Leading on building checks to make sure we are compliant with health and safety policies.

• Assisting with purchasing, stock control, financial reconciliation, and deliveries as well as liaising with contractors.   

• Promoting the Skylight internally and externally, supporting minuting of meetings and the planning of Skylight events.   

About you 

To be successful in this role you should have excellent written and verbal communication with proven skills of organising and enjoy and gain satisfaction from bringing order!  

You will be a team player with good interpersonal skills and the ability to develop and maintain working relationships. Ideally having had previous experience in supporting a team in an administrative role you will pride yourself on offering a high standard of customer service, both over the phone and face to face.    

You must be proficient in the use of Microsoft packages, be solution focused with a high level of attention to detail and able to manage a diverse workload with conflicting priorities.  

Ideally you will have an interest and understanding of the issues faced by homeless people and socially excluded groups, with some demonstrable ability to deal with challenging situations and individuals with a range of needs.   

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:  

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage. 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm  

• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 5 January 2025 at 23:55

Interview date and location: Wednesday 15 January 2025 in person at Crisis Skylight Brent, 1-2 Bank Buildings, High Street, London NW10 4LT. 

Interview process: Competency, scenario and value-based interview and a written task

Can I use Artificial Intelligence (AI) technology for my application? 
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too. 

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.  

Registered Charity Numbers: E&W1082947, SC040094  

Be Part of the Fight Against Food Waste in Oxfordshire

Are you a creative, organised, and motivated individual looking to make a real difference in your community? Join Oxford Food Hub, a vibrant and purpose-driven charity dedicated to rescuing surplus food and redistributing it to over 200 charities and community groups across Oxfordshire. Together, we’re not just tackling food waste – we’re feeding communities, reducing carbon emissions, and making Oxfordshire more sustainable.

This is your chance to combine your marketing flair with your administrative expertise to drive impactful change. We’re looking for a dynamic individual who’s as comfortable creating engaging social media content as they are coordinating behind-the-scenes operations.

Job Purpose

The Administrative and Marketing Assistant provides effective and proactive administrative support for the Outreach and Administration Coordinator, CEO, and the Oxford Food Hub staff team. They lead on marketing and communications activities, particularly social media.

The Administrative and Marketing Assistant is often the first point of contact for members of the public, charities, and other partners, handling enquiries and requests with efficiency, compassion, and excellent customer service.

This role supports the smooth running of the charity and helps maintain our excellent reputation across Oxfordshire.

Key Responsibilities

Administration:

• Responding to phone and email enquiries, greeting visitors, triaging queries, and signposting vulnerable callers appropriately and sensitively.

• Supporting the team with administrative tasks such as data inputting, financial processes, and producing reports.

• Maintaining databases, spreadsheets, and other systems, including data inputting and running reports as required to support our operations and fundraising activities.

• Ordering office supplies and other equipment as required by OFH.

• Ensuring all documents and information are treated in line with data protection regulations.

• Processing and recording petty cash payments, expense claims, and banking donations.

• Providing administrative and marketing support to the CEO, Outreach and Administration Coordinator, and team for strategic initiatives and projects as needed.

Marketing and Communication:

• Implementing a social media strategy to raise awareness of our mission, activities, and impact.

• Creating unique content to drive more donations, increase visibility, and educate followers on reducing food waste.

• Monitoring social media channels, engaging with followers, and responding to inquiries in a timely manner.

• Tracking and reporting on social media metrics, providing insights and recommendations to improve engagement.

• Collaborating with the team to plan and promote events, campaigns, and fundraising initiatives.

• Staying up-to-date with social media trends and best practices to ensure effective communication.

• Organising Oxford Food Hub events and representing the organisation at partnership events.

Person Specification

Essential Qualities:

• Commitment: Demonstrated commitment to OFH’s mission and values.

• Organisation: Excellent organisational skills with the ability to multitask, manage your workload, and prioritise effectively in a fast-paced environment.

• Resilience: Able to respond to changes and challenges positively, supporting the team to meet objectives. Comfortable working in a warehouse setting year-round.

• Communication: Excellent written and verbal communication skills, comfortable communicating with colleagues, stakeholders, and members of the public, including people experiencing food insecurity.

• Inclusivity: Ability to create a safe and inclusive environment for members of the public, volunteers, stakeholders, and employees.

• Innovation: Creative mindset with an eye for design and content creation.

• Team Player: Works well with colleagues in a dynamic environment while also being able to work independently.

• Flexibility: Willing and able to attend occasional evening or weekend events.

Experience and Qualifications:

Essential:

• Proficient in using Microsoft Office Suite, Google Drive, or similar platforms.

• Experience creating content using social media, websites, or graphic design packages.

• Experience working in a team.

• Experience handling enquiries from the general public.

• Understanding of confidentiality laws and GDPR guidelines.

Desirable:

• Experience working for a charity or with volunteers.

• Experience in an administrative or marketing role.

• Experience using CRM databases.

HR & Office Administrator

Hours: Part-time, 21 hours a week

Salary: £35,418 - £39,146 (pro rata)

Contract: Permanent

Location: London (with hybrid working options)

 Are you an organised, detail-oriented professional passionate about HR? Join CPAG as an HR & Office Administrator and become a vital part of our mission to end child poverty in the UK.

We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.

For more information about this post and to apply download the HR & Office Administrator job pack and application form.

If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us at the email address listed in the application pack.

Closing date for applications: 9am, Friday 17th January 2025

Interview will be held on: Week beginning 27th January 2025

London. Young people. Jesus.

There’s immense need as well as massive opportunity to make a difference in the lives of the diverse young people of London with the love and message of Jesus. Young Life International staff and volunteers are building relationships with young people across London and introducing them to Jesus Christ. This is a fast growing ministry having started the London focus in 2019 we now have staff and leaders in 10 boroughs, working with approximately 1,000 young people, with a goal to double in the next 3-5 years. YLI London is part of a UK wide ministry that is, in turn, part of the Global Ministry of Young Life, introducing young people across the world to Jesus for over 75 years.

We are looking to recruit an excellent London-based administrator, to support our staff and volunteers in this crucial work. You would be working independently, with some travel around London and the UK, as well as occasional travel outside the UK. Supported by the London Director as well as the YLI UK Operations Team. 

If you're looking for a role where you can really make a difference, where you get to be part of a friendly team, passionate about Jesus, then YLI London could be the place for you.

More Details and How to Apply

Download the Application Pack for the following information:

• Welcome from the London Director

• How this role fits into the wider YLI and Operations Team

• Full Job Description and Person Specification

• Details of how to apply online (application form)

• Deadline and interview dates

Applications should be received by: 8am, Monday 13th January 2025

We will respond to all applications we receive, by the 24th January. 

Interviews will be held on the week commencing 27th January.

We are looking to recruit a self-motivated and highly organised person to join a health focused Trust as the Research & Policy Team Administrator on a full time temporary basis for 2-3 months with potential to become permanent. This role offers hybrid working with 3 days per week in their Central London office and 2 days working from home. Starting early – mid January.

Developing effective working relationships within the team will be crucial. You will also work with a range of external and internal stakeholders, including research collaborators and other support staff across the Trust.

You will have prior experience in PA, EA, administrative assistant or a team coordinator role. More importantly, you will possess exceptional attention to detail, problem-solving abilities, and strong interpersonal skills. You’ll need to smoothly manage competing priorities with flexibility, diligence, and a friendly demeanor.

This role presents an exciting chance for someone with these relevant skills to immerse themselves in the realm of public policy and research. If you’re eager to develop your skills and grow in a supportive and dynamic environment, we encourage you to apply.

Work with the Governance Business Partner to provide support to the Chief Executive

• Routine Diary Management: scheduling 1-1/ small group internal and external meetings
• Processing expense claims and completing monthly credit card reconciliation(s)
• Liaising with external event organisers to gather speaker information, format and share PowerPoint presentations and track speaking engagements for relevant reporting
• Assisting with general administrative tasks, including organising digital and physical files, printing relevant resources, greeting visitors on site.

Provide support to the Research & Policy team.

• Administrative support, including:
  • diary management for the Director of Research & Policy
  • ad hoc diary support for the Deputy Director of Research and Deputy Director of Policy
  • booking travel, accommodation, conference registration and visas where required, and filing individual expense claims on behalf of the Research & Policy Team
  • completing monthly credit card reconciliation(s) and obtaining approvals for team expenses where appropriate

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you.

Charity Administrator

Location: Nottingham City Centre.
Contract type: Permanent
Hours: 10am-2pm Monday-Friday (Part time, 20 hours per week)
Salary: £24,655 pro rata

An opportunity to join a growing independent charity, working locally to support children, young people and safe family members who have been affected by child sexual abuse. You will work as part of the business support team undertaking multiple tasks whilst working to the remit of supporting the work of the charity and will have lots of scope to learn about working for a children’s charity and to develop your skills in areas that interest you. You’ll be positive, ambitious, and really want to make this role your own.

Responsibilities:

•    Act as “front of house” to admit and welcome visitors, receive post and parcels, and coordinate parking at their offices.
•    Process new referrals to the service, maintaining online databases and paper filing systems.
•    Answer telephone calls and emails, triaging enquiries to the most relevant member of the team.
•    Manage stock of stationery, supplies and resource packs.
•    Daily housekeeping and organisation of office space and client waiting room.
•    Organise meetings and produce agendas and minutes.
•    Help to manage IT systems and equipment, liaising with external IT support provider.
•    Support other staff with HR and recruitment tasks, including induction for new starters.
•    Support other staff with planning and hosting events, including organising and purchasing refreshments, catering, and events materials.
•    Support other staff with marketing and communications tasks, such as assisting with the creation of social media content and newsletters.
•    Support other staff with fundraising activities, including stewarding at fundraising events, liaising with volunteers and donors, and organising promotional materials for outreach stalls.
•    Support other Imara staff with specialist projects, including diversity, inclusion, and accessibility.
•    Provide administrative support to other members of the team managing volunteers and interns.
•    Oversee or assist with supervision of administrative volunteers, interns or apprentices.
•    Other clerical work to meet the charity's needs.
•    Maintain agreed levels of confidentiality, data protection and safeguarding, including keeping information secure, accurate, and shared only on a need-to-know basis.
•    Contribute towards their ongoing development 
•    Work as part of the team to meet commissioning requirements around responding to referrals.
•    Be willing to undertake relevant training as required.
•    Act in the best interest of the organisation at all times
•    Undertake any other duties that fall within the nature of the role and responsibilities of the post holder.

Key skills

The successful candidate will be committed to their values, objectives and beneficiaries. Other essential skills and qualities include:

•    Excellent oral and written communication skills.
•    Strong administrative and organisational skills, including numeracy.
•    Excellent computer and IT skills.
•    Flexibility and effective time management.
•    Excellent attention to detail.
•    Initiative, creativity and good forward-thinking.
•    The ability to learn quickly, adapt and take on tasks outside your skill set.
•    Willingness to do routine tasks in a systematic and rigorous way.
•    Well-developed interpersonal skills and the ability to work in a team.
•    The ability to multi-task and prioritise.
•    Ability to work independently to complete tasks to deadlines.
•    Good understanding of the charity and voluntary work sector, and its relationship with other sectors.
•    Confidence working with people from diverse backgrounds.

Essential:

•    Paid or voluntary administrative work experience.
•    Experience working in an office environment in a client/customer-facing role.
•    Excellent IT skills.
•    Proficient English & Maths skills to GCSE level equivalent.

Desirable:

•    UK driving licence and access to vehicle.
•    Confident working with Microsoft applications, Office 365, and using a case record management system.
•    Commitment to lifelong learning and professional or personal development.

Please note: Applicants will need to be available for interview on Monday 13th January.

You may have experience in the following: Office Administrator, Charity Administrator, Administrative Coordinator, Personal Assistant, Business Support Officer, Volunteer Coordinator, Data Entry Clerk, Client Services Administrator, HR Administrator, Fundraising Support Assistant, Events Assistant, Communications Administrator, Receptionist, Resource Coordinator, Non-Profit Office Assistant, Operations Assistant, etc.

REF-218 729

We are seeking a proactive and organised Administrator to join the East London Teaching School Hub. As the first point of contact for enquiries, you’ll provide essential support to the Hub team, handling varied tasks including event management and data management. The ideal candidate will be adaptable, with excellent communication skills, attention to detail, and the ability to manage competing priorities in a fast-paced environment. Strong Microsoft Office skills, particularly Excel, are essential, and a commitment to learning and professional growth is highly valued. 

About East London Teaching School Hub   

East London Teaching School Hub (ELTSH), led by Mulberry School for Girls and part of the Mulberry Schools Trust, has served the London boroughs of Hackney and Tower Hamlets since February 2021. As one of 87 TSHs across the UK, ELTSH provides exceptional contextualised professional development for teachers and school leaders across East London.   

The hub supports teachers at all stages of their careers through the Department for Education’s golden thread from initial teacher training through to school leadership. Since its launch, ELTSH has 

• supported over 900 Early Career Teachers and mentors through the Early Career Framework (ECF) 

• trained over 590 teachers and leaders completing National Professional Qualifications (NPQs) 

• served as the Appropriate Body for over 530 ECTs each year 

• partnered with four local organisations to enhance education in the region 

Exciting developments include the launch of Mulberry College of Teaching (MCoT) in September 2024, the Mulberry Schools Trust’s accredited initial teacher training provision, which is currently training its first cohort of Secondary English teachers.   

Our vision is to transform young people’s lives through outstanding professional development for teachers at all career stages, tailored to the specific needs of schools in our area. We aim to enhance education by fostering collaboration among schools to create an inclusive, ambitious, and high-quality environment where staff and students thrive.  

To find out more about East London Teaching School Hub visit our website linked in the job pack

To find out more about Mulberry College of Teaching visit our website linked in the job pack

Closing Date: Monday 13th January 2025 midday 

Interviews: Tuesday 21st January 2025 

Start Date: As soon as possible 

Candidates who are selected for interview will be informed following the shortlisting process and full details of the interview will be provided. If you do not hear from us within 14 days of the closing date of the position, unfortunately, you have been unsuccessful on this occasion. 

The Trust is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful candidate will require an enhanced DBS clearance. We are dedicated to equality and valuing diversity. 

CRM Assistant 

Would you like to work in a dynamic forward-looking organisation as the CRM Assistant, where you can help to advance, promote, and maintain high standards of practice of psychotherapy and psychotherapeutic counselling for the benefit of all?

Position: CRM Assistant

Location: Hybrid/London (in the office at least once per month on average)

Contract: Permanent

Hours: Full and part time hours considered

Salary: £31,824 per annum (FTE) (pro rata for part time hours)

Closing Date: Monday 20th January 2025

Please note we reserve the right to close the vacancy once we have received sufficient applications, so we encourage you to apply as early as possible.

About the Role

We are seeking a CRM Assistant with a passion for mental health service provision in the UK to join our dynamic and thriving team. In this role, you will help maintain the accredited register, a key regulatory tool, supporting the public interest and advancing the charitable objectives. This is a particularly exciting time to join as we have just launched our three-year strategy. You will be pivotal in supporting the ongoing maintenance and development of the Salesforce CRM, members’ area and associated systems and processes.

Key responsibilities include:

• Act as a contact for the Salesforce database and related systems to ensure all users are fully supported. In liaison with the CRM administrator escalate faults and data protection concerns appropriately and in a timely fashion and take appropriate mitigating actions.

• Provide direct day-to-day support for Fonteva’s Salesforce database including, but not limited to, managing user licences, setup, profiles, customisation of objects, fields, record types, page layouts and validation.

• Support the CRM administrator log and investigate issues and faults, and troubleshoot fixes and solutions, collaborating with teams and external vendors, so optimum performance and compliance can be maintained.

• Regularly audit and monitor the quality of data within the CRM and carry out daily and monthly database housekeeping tasks including regular de-duplication, data cleansing, and disposal.

• Undertake monthly reconciliations to match Salesforce records with financial transactions.

• Work with the CRM administrator and external vendors to test and deploy patches, upgrades etc.

• Support the CRM administrator, and working closely with colleagues and subject matter experts, identify, develop, improve and deploy processes and CRM features in line with business need.

• Undertake basic membership administrative duties, especially during the busy renewals period (August – October)

About You

This is a role for an individual who has a keen eye for detail, is methodical and enjoys applying analytical and problem-solving skills. Join us as we seek to address the growing demand for greater choices of high-quality mental health service provision. You’ll work alongside colleagues from diverse backgrounds and collaborate with team members across the organisation. There’ll be scope for professional development and growth whilst working closely within a small team. In short, it is an opportunity to make a real difference.

You will need to have the following skills and experience:

• Working knowledge or experience of supporting, administering or managing CRM databases, preferably Salesforce.

• Understanding of user experience, user journeys and business processes.

• Experience in building and analysing reports and dashboards.

• Troubleshooting and investigative skills, including good analytical and problem solving skills.

• Experience in data management, cleansing and monitoring data.

• Excellent team player with the ability to provide guidance and support to colleagues.

• Strong organisational skills and a meticulous eye for detail.

• Excellent communication skills, both written and verbal, and the ability to produce accurate documents such as training guides.

• Self-driven with a positive attitude and a strong customer focus.

• Organised and methodical, with an aptitude for logic.

About the Organisation

The employer is the leading professional body for psychotherapists and psychotherapeutic counsellors. Alongside professional support for members, they are the leading research, innovation, educational and regulatory body working to advance psychotherapies, and emotional and mental wellness for the benefit of all. They represent training organisations and over 8,000 individual therapists - working privately or in the NHS or voluntary sector - offering a wide variety of psychotherapeutic approaches or modalities.

You may have experience in areas such as: CRM Assistant, CRM Lead, Customer Relationship Management Assistant, CRM Officer, CRM Executive, Customer Relationship Management Executive, Customer Relationship Management Officer, Admin Assistant, Administrator, Administrative Assistant, IT Assistant, IT Lead, Membership Officer, Membership Lead

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Location(UK): Office Hybrid* - London  
Hours: Full-time 35 hours per week 
Salary: £54,885 per annum 
Benefits: Read more about the excellent benefits we offer on our profile page
Contract type: Permanent
Travel: Occasional travel across the UK (including Scotland, Northern Ireland and Wales) 
Closing date: 23:59, Monday 13 January 2025 

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

An exciting new opportunity has opened at the UK’s largest arthritis charity, Versus Arthritis for a highly experienced Senior Executive Administration Manager.  The roles report to the General Counsel and Company Secretary within the Chief Executive Office and works with them and the Governance Manager to ensure the delivery of an effective and seamless secretariat function for all Governance and Senior Leadership Team meetings. 

About the role

You will be the charity’s most senior administrator and will be responsible for delivering exceptional proactive executive support to the charity’s Chief Executive Officer and the Director of People and Culture and for managing a high performing new team of two Directors Executive Assistants and an Events Administration officer.

We are committed to raising the profile of our brilliant administrators working across the UK and you will be responsible for setting up and leading a new Administration Network for the charity to ensure that our administrators are well trained, supported and can enjoy increased profile and voice within the organisation.

You will also oversee the delivery of a secretariat function for the charity’s expert committees and advisory groups. 

About you

If your knowledge, skills and experience include the following then we’d love to hear from you:

• exceptional administration management and organisational skills.
• self-motivated and a proactive approach.  
• track record of building strong relationships with colleagues and key stakeholders at all levels.
• high standards of discretion, diplomacy and confidentiality.
• a coaching style to line management supporting continuous development and improvement. 

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Application deadline and shortlisting 

• We advise candidates to apply early as we reserve the right to close applications ahead of this date.  
• Only shortlisted candidates will be contacted. 

We do not wish to receive contact from agencies or media sales. 

Interview

Interviews expected: Date to be confirmed at Versus Arthritis London Office.

As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.

Sight Scotland is Scotland’s leading charity providing specialist care, education and research for people with vision impairment. The charity has been in existence for over 230 years, and offer a variety of services in the community as well as education, transcription into alternative formats and residential care for adults and children. Their vision is of an inclusive Scotland where people of all visual abilities have the opportunity to thrive. To achieve their mission they are looking for maternity cover for their Fundraising and Engagement Administrator role – a crucial role providing a solid foundation of support to the whole Fundraising team.

The Fundraising and Engagement Administrator will join Sight Scotland at an exciting stage, with a newly formed Cause and Engagement team, a new organisational strategy and direction, and a roadmap for fundraising planned. The charity is recruiting for 5 other fundraising roles alongside this maternity cover.  

This role provides vital administrative support to the fundraising function. You will perform a variety of desk-based tasks ranging from regular banking, data entry and the opening of fundraising post to more ad-hoc tasks such as handling supporter enquiries and working with the fundraising team to support their calendar of activities and key priorities.

For this role, it is vital that interested candidates have experience using a fundraising database and are competent and capable handling financial data. Due to the importance of database management for this role, candidates who can't demonstrate experience using a CRM system to accurately input and review financial data will not be shortlisted. 

This role will involve building relationships across teams to provide customer service, solve problems and spot opportunities for fundraising, so would suit a candidate who enjoys delivering amazing supporter experiences / customer service and speaking to colleagues and supporters face to face, on the phone and via email.  

You might see similar roles called Supporter Care Officer, or Fundraising Assistant.  There is more information on the tasks this role covers in the Candidate Pack. 

If you have experience in a charity but are looking to reduce your hours yet still play a part in having a positive impact on a fundraising function at a national charity, this is a fantastic opportunity to join a popular cause at a pivotal time.

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps. THINK Recruitment holds a screening call with all interested candidates, please see details in the pack for how to arrange a call.