Admin Assistant Jobs

Role Context and purpose

Following recent and projected growth of the organisation, Gaddum is looking to recruit additional resource within the Central team to bolster support; ensuring delivery of safe and high-quality services. Gaddum acts as an administrator for smaller trusts and charities, who do not have internal finance teams, and this role will act as the key point of contact for those trusts in delivering financial support. In addition to this, Gaddum also redistributes grant funding – this role is to act as the Finance lead for the financial management of the funding.

The post holder, line managed by the Finance and Resources Director, will join the finance team and work alongside another Finance Assistant responsible for Accounts Payable and Receivable. This is a 28 hours per week role, working flexibly to suit the needs of the organisation and individual.

Main Duties and Responsibilities

Trust Funds
• Key point of contact for trusts
• Administration of trust fund applications against agreed policies between Gaddum and the associated trusts
• Coordination and administration of trust meetings on behalf of the organisation and trusts
• Maintaining accurate, timely and relevant written and financial records, pertaining to the administration of the trust funds
• Respond to enquiries and requests by phone, email and in person as required
• To assist with collating and inputting of data, e.g. accounts for reporting periods
• To liaise with referring organisations, referrers and beneficiaries where necessary during the day-to-day administration of trust funds

Grant Funding
• Working with the existing Grant Coordinator in ensuring the regular invoicing of grant funding
• Accurate and timely processing and payment of this funding to organisations within the region
• Maintaining accurate financial information for statutory reporting
• Finance contact for all grant related enquiries

Other Duties and Responsibilities

• To support the Finance Assistant (Accounts Payable & Receivable) in periods of absence
• To meet regularly with Finance & Resources Director for supervisions
• Undertake additional duties within competence of post holds as required by the Finance & Resources Director
• Flexible approach to working patterns and in-office working days

This role is subject to a basic DBS check. 

London School of Theology

London School of Theology (LST) has been providing academic evangelical theological education since 1943. It is committed to serving the Church globally and training Christian disciples who transform wider society through their life and witness. We have a bold vision of Forming Disciples, Resourcing Churches, Impacting Society.

Overview of the role

The responsibilities of the post-holder are designed and divided across Registry and Programmes-related activities. 

The post-holder will provide efficient and effective administration of all matters relating to the teaching and learning activities of the MA programmes ensuring effective procedures are documented and adopted for dealing with enquiries, enrolment, induction, module selections, student queries, assessments, progression, student support, committees and events. 

The role offers plenty of variety working as part of a friendly and supportive Registry team.

A full and comprehensive job description, person specification and application details for the role can be found on our website.

Application Details

Candidates are encouraged to apply as soon as possible as applications will be considered upon submission.

Interested applicants are welcome to have a conversation with the Director of Finance and Administration or HR Manager prior to applying.

London School of Theology is a Christian college and, as such, it is a requirement of the Person Specification that the postholder must be in sympathy with the Christian ethos, aims and objectives of the School.

All candidates must have the right to work in the UK.

The overall responsibility of the People and Culture Administrator role is to support the smooth running of the Foundation’s People & Culture function. The role is responsible for the administration support to the People & Culture business area, specifically the business partnering team.  

The People & Culture Administrator will play a key role in handling people processes, employee records and provide general HR support, ensuring compliance with policies and procedures. The role will work collaboratively with the Talent Co-ordinator and People Operations Analyst to ensure the full spectrum of the People & Culture directorate is functioning effectively and efficiently. 

Key Responsibilities

People/HR Administration 

• Maintain and update employee records and HR databases, ensuring accuracy and confidentiality. 
• Liaise with the People Business Partners to prepare HR documents, such as contracts, carry out suitable checks (such as OH and DBS) and take up references. 
• Assist with People Operations Analyst with reporting, including tracking key metrics such as absence, turnover, and compliance. 
• Support the administration of People policies, procedures, and processes. 
• Handle general People/HR queries from employees, utilising suitable technology to track, escalate and close off queries. 
• Produce and send HR related letters and correspondence as required. 
• Develop and oversee an adequate, effective, and efficient electronic filing system for storing employee information 
• Support the People Business Partners in managing individual review cycles, sending reminders to managers when reviews are due and signposting staff and Line Managers to further support and guidance.  
• Working with the People Business Partners, collectively manage the 360 feedback surveys for end of year reviews.  
• Ensure reviews are completed on time and closed off on the relevant HR Information systems.  
• Work with the CPO, Head of People & Culture and Internal Communications Manager to develop People related content, for dissemination via Staff Gatherings, Foundation Hub, staff emails and system alerts. 
• Publish and maintain content on the Foundation intranet. 

Payroll & Benefits Administration 

• Assist the People Operations Analyst with payroll processing, ensuring timely and accurate submission of employee data. 
• Maintain records for employee benefits such as pensions, health insurance, and other schemes. 
• Support the administration of annual leave and absence tracking. 

Employee Relations & Compliance 

• Ensure compliance with employment laws, company policies, and GDPR regulations. 
• Assist in handling employee relations matters by supporting documentation and meetings. 
• Maintain and update People policies and procedures as required. 
• Support HR projects, including assisting the People Operations Analyst in delivering employee engagement initiatives etc. 

These responsibilities are not exhaustive, and the Foundation reserves the right to assign other duties commensurate with the role as required.  

Skills, Knowledge and Expertise

Skills & Abilities 

• Strong organisational skills with excellent attention to detail. 
• Ability to manage multiple tasks and prioritise effectively. 
• Excellent verbal and written communication skills. 
• Strong IT skills, including experience with HR systems and Microsoft Office (Excel, Word, Outlook, Teams and SharePoint). 
• Ability to handle confidential information with professionalism and discretion. 
• Problem-solving mindset with a proactive approach to challenges. 
• Commitment to and alignment with the Foundation’s values: Enterprising, Collaborative, Delivery-Minded, Inclusive 

Knowledge & Experience 

• Previous experience in an HR administration role is essential. 
• Understanding of HR processes, employment law, and best practices. 
• Experience using HR software/HRIS. 
• Experience in payroll or benefits administration is desirable but not essential. 
• Desirable - CIPD Level 3 qualification (or working towards), business administration qualification or qualified by experience. 

 (Please note interviews for this role will take place on Thursday 24th and Friday 25th April)

Benefits

• Up to 12% employer pension contributions
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

The Office Manager role is crucial to our very busy and friendly office of 14 people and is incredibly varied and interesting. The role requires someone to be friendly, flexible and adaptable, with strong communication skills, a hands-on attitude and the willingness and initiative to work with the whole team doing a variety of different tasks to achieve a common goal. You will be highly organised and be prepared to take on information in many forms and quickly translate this into action. You will be comfortable working with deadlines and priorities, managing your own workload and the expectations of others.  It is an incredibly rewarding role for someone who has the passion and commitment to help the Foundation address inequalities and to tackle poverty and inequality at a local level. No two days will be the same.

- You will need excellent communication skills, as you will often be the first point of contact for all enquiries, including grant applicants donors, and room bookings.

- You will support the fundraising and programmes team with running events and resident panels.

- You will be responsible for ensuring that the building is safe, well maintained and accessible to all staff, tenants and visitors, including sourcing and managing contractors.

- You will support the finance and fundraising teams with data entry and reporting, purchasing and reconciliations.

- You will also have the opportunity to delve into special initiatives, such as supporting our  strategic objectives around Diversity, Equity and Inclusion (DEI), the use of AI and environmental action.

The successful candidate will have the opportunity to learn about the voluntary sector, particularly learning about trusts and foundations and grant making, as well as developing skills in a variety of admin functions, such as databases, finance, premises and health and safety.

You will also have the opportunity to meet the organisations we fund and work with as well as actively contribute towards our pledge of meeting the ACF’s Funder Commitment on Climate Change and our DEI Strategic workplan (available on request). This will allow you to develop your skills at the Foundation, ranging from project planning, communication, finance, and customer service. You will also have an opportunity to work with our Fundraising and Communications team to help engage a range of supporters. Training will be provided for all your duties.

The role is ideal for someone either with existing office management experience or someone with administrative experience who is keen and ready to step up in their career, to take on more responsibility and join a small, friendly and dynamic team based in Islington.  If you are looking to develop your career in office administration whilst working for a community-based charity, can work on your own initiative and show that you’re a team-player, while delivering high quality admin support, then this could be the next role for you.

We are keen to receive applications from individuals with different levels of experience. There are lots of opportunities to test, learn and innovate at Cripplegate Foundation and Islington Giving.

More info in the candidate information pack

Head of Commercial Income

Are you an experienced senior leader with a strong background in commercial strategy, retail operations, and income generation? Are you ready to drive innovation and growth for a leading UK hospice charity? Prospect Hospice is seeking a visionary Head of Commercial Income to help deliver our ambitious plans and ensure financial sustainability for generations to come.

With a new five-year strategy underway, this is an exciting time to join us. We’re investing in our income generation team to ensure we meet our ambitious growth targets.

Hours: 37.5 hours per week (Monday to Friday, with flexibility as required).

What is the role?

This is a strategic leadership role where you’ll oversee our commercial income portfolio, including 18 retail shops, our warehouse and logistics operations, and emerging income streams. You’ll lead a dynamic team and create innovative business strategies to grow our commercial income from £6 million to £9 million over the next five years.

Key Responsibilities

• Lead and grow our commercial operations (retail, warehouse, logistics, and new income streams)
• Develop and implement high-impact business plans to increase revenue and profitability
• Expand retail operations and enhance both in-store and online sales performance
• Identify and develop new commercial opportunities to diversify income
• Monitor performance, manage budgets, and ensure targets are met or exceeded
• Inspire, mentor and develop a high-performing, values-driven team
• Collaborate with senior leaders to contribute to organisational strategy and innovation

This is a fantastic opportunity to combine commercial leadership with meaningful impact – helping fund exceptional end-of-life care for people in Swindon, Marlborough, and northeast Wiltshire.

At Prospect Hospice, we pride ourselves on being a great place to work. Our team culture is supportive, inclusive, and focused on continuous learning and innovation. You’ll be joining a charity that values diversity of thought and perspective, fosters a culture of respect, and encourages collaboration across all levels.

About you:

We’re looking for a commercially savvy, inspiring leader who can demonstrate:

• Extensive experience in a senior commercial leadership role, driving growth and profitability across multiple income streams
• Proven ability to develop and deliver effective commercial income strategies, business plans, and budgets to grow income and impact
• Exceptional leadership skills – ability to inspire, and build and develop a high-performing team
• Proven track record of delivering income against specific targets
• Strong analytical, communication, and relationship-building skills
• Ability to influence and negotiate
• Experience in expanding retail operations, driving growth and profit across both online and offline sales
• Experience in leading processes to develop new commercial income streams

Due to the nature of this role, a full UK driving license and access to a vehicle is also required.

Please see the job description for full details.

We offer a great range of benefits, including:

• 27 days annual leave entitlement (plus bank holidays)
• Generous contributory pension scheme and life assurance
• Discounts with local retailers, gyms, and service providers including Blue Light Discount Card
• Employee Assistance Programme
• Family-friendly policies and practice
• Supportive induction, and training and development
• A values led, inclusive working environment
• Free parking on-site

To apply, please submit your CV and a cover letter detailing your suitability for the role and why you’d like to work with us.

Equality & Diversity

Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business, and the communities we serve.

We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.

Job title: Communications &  Administrative Assistant

• Location: Hackney Bridge, Queen Elizabeth Olympic Park, London, E15 2SJ

• Salary: 27k per annum depending on experience (pro-rata -3 days a week)

• Hours: 3 days per week (21 hours per week) office hours are 10am - 6pm with a few evenings and weekends, as needed. These hours may sometimes vary depending on business needs. Flexible working opportunities are available.

The deadline for applications is the 15th of April. 

Who are we?

The Outrunners is a running & movement charity based in Hackney that empowers young people through movement, supported by amazing volunteers and brands such as Nike, Moju, FIIT and Lacoste. We help boost the well-being, teamwork and communication skills for young people in East London. Our vision is to create an equal East London, where everyone is included and no-one is left behind. 

For a relatively new organisation, we’ve already had a big impact through supporting hundreds of local young people and changing the landscape of youth work in the process. 

We strive to do things differently and bring a fresh approach to the work that we do, taking young people out of their day-to-day lives into exciting spaces and offering them world-class opportunities. In 2023 we launched an exciting partnership with Nike’s community team. If that sounds like something you would like to be a part of, read on…..

What do we want?

We are looking for a proactive Communications & Administrative Assistant to support the team with a variety of tasks across programme delivery, fundraising and communications. You will be a generalist with strong attention to detail, who is willing to work on several workstreams, learn and develop new skills, and grow with a rapidly developing impactful charity and community organisation. 

If you’re someone who is passionate about running and movement and the social impact they can have while supporting a community to move together, that’s a bonus. 

What does that look like?

We have ambitions to grow our youth programmes, particularly within schools in 2025. Alongside this our fundraising efforts are also expanding. We’re keen to improve our communication and ensure that we’re raising more awareness of all the impactful work we are doing. 

What you will be working on 

Community support 

• Overseeing coaching rota

• Sending weekly comms to membership and supporters to advertise run schedule, events, fundraising, publicising volunteer opportunities and coordinating volunteers

• Ensuring member data and communications are GDPR-compliant

Fundraising support

• Coordinating race places for fundraisers and participants

• On-boarding and supporting fundraisers

• Adapting comms to send to fundraisers

• Ensuring fundraising literature and platforms are up-to-date

• Monitoring income with fundraising lead

• Using and updating CRM system to record data 

Programme delivery support

• Supporting the Youth Programme Manager with general administrative tasks e.g. DBS checks, recruitment support, supporting with CRM database 

• Support with the evaluation of our programmes eg. writing up case studies, quotes from young people 

General Admin

• General office admin 

• Ordering Outrunners race kit and Outrunners merchandise

• HR Admin - overseeing timesheets, supporting with payroll, support with recruitment 

• Finance Admin - creating and following up on invoices 

• Other admin tasks to support CEO, such as coordinating trustee meetings

This job is for you if: 

• You have  experience of working in an administrative role 

• You have a willingness to learn 

• You are a problem solver with energy and enthusiasm 

• You have strong organisational skills with good attention to detail

• You have an ability to prioritise effectively and work independently to complete tasks 

• You have an ability to multi-task across a number of different projects with varying deadlines

• You are comfortable adapting written communications for a range of audiences online and in person

• You have proficiency in using a variety of technology including: 

  • Google docs, sheets, slides, forms

  • Comfortable handling data and using CRM Systems

  • Canva or similar software

  • Mail-Chimp / WhatsApp for Business / or similar

• You are reliable and professional 

• You have an active commitment to, and working understanding of, equality and diversity, with the ability to work in culturally diverse communities, as well as a readiness to challenge discriminatory behaviour

What’s in it for you?

• The opportunity to be involved in making a difference to young people's lives!

• 25 holiday days as well as bank holidays (pro rata)

• Self-development days 

• The chance to attend exclusive, exciting events with our brand partners including Nike and Moju

• Learning and development opportunities to fit your aspirations, including with some of our partner businesses

• Work-related travel reimbursement

We strongly encourage people from underrepresented groups to apply for this role. Even if you feel you don’t meet all the criteria, please still apply as we want to hear from a diverse range of people. 

The successful applicant will need to be subject to a background enhanced disclosure check by the Disclosure and Barring Services (DBS) before any appointment can be confirmed.

Interested? Here’s how to apply!

• Complete this application form and upload a copy of your CV, and a covering letter explaining why you would like the role, and how you meet the requirements listed in the job description. The covering letter should be no longer than two A4 pages.

• If you meet our requirements, we will contact you for an interview after the closing date 15th of April 

• If you are not contacted within 14 days of submitting your application, on this occasion you have been unsuccessful. We will keep your details on file for any other suitable vacancies.

Administrator

Are you looking for an exciting opportunity to work for an organisation that makes a difference? An organisation that nurtures its staff encourages development and rewards staff for their hard work. If the answer is yes, we have an incredible opportunity for you! 

Position: Administrator - Strategic Development Fund Resourcing Hubs and Discipleship

Location: Kidlington, Oxford/hybrid

Hours: Part-time 22.5 hours per week (Split over 3-4 days – exact pattern to be agreed with line manager)

Salary: £17,270.00 actual per annum (£28,399.56 to £30,584.23 FTE)

Contract: Fixed Term to 30 September 2027

Closing Date: Sunday 27 April 2025. 

Interview Date: Tuesday 6 May 2025, Kidlington, Oxford

The Role

You do not need to be a practising Christian or have a faith to work with here - around 50% of staff are not practising Christians, but are comfortable with the Christian ethos that underpins our work. However, all staff do have a desire to make a difference.

We are seeking an efficient and detail-orientated individual to join a dynamic organisation and support the work of the Programme Manager for SDF Resourcing Hubs (15 hours) and the Head of Discipleship and Social Justice (7.5 hours).

In this important role and you will be contributing to the success of the organisations work.  Your responsibilities will include providing confidential and proficient administrative support, through effective diary management, managing correspondence, scheduling and supporting meetings, handling emails, processing invoices and expenses, taking minutes, and facilitating events. 

About You

You will bring strong administrative experience, along with a proven track record of accuracy and attention to detail. Your excellent organisational skills will enable you to self-motivate, plan, and prioritise tasks effectively to meet deadlines and perform under pressure. Proficiency in IT, particularly Microsoft Office applications such as Outlook, Word, PowerPoint, Excel, and Teams, will be crucial for success in this role. 

Your strong interpersonal skills and ability to work independently will enable you to flourish within this small team. As well as having excellent administrative and diary management skills, you must be able to offer proactive research, anticipation of issues, and influence for positive outcomes.

We invite motivated, detail-oriented administrators with a positive attitude, flexible work style, and eagerness to learn to apply for this exciting opportunity. This role offers the chance to contribute to a dynamic team within an organisation that values a safe and spiritually enriching environment. Hybrid working is available alongside designated office days within Church House Oxford. 

Benefits and rewards include:

• 25 days holiday per annum, pro rata, rising each year by one day to a maximum of 30 days

• In addition to the statutory UK public holidays, the Diocese offers three privilege days

• Hybrid working

• Free parking and subsidised on-site café

• Generous employer pension contribution of 12.5% which includes death in service benefit (5% Employee Salary Sacrifice Contribution)

• Electric car and cycle-to-work salary sacrifice schemes

• Access to wellbeing support via Employee Assistance Programme

• Enhanced family-friendly policies and a generous sick pay provision

• Access to low-interest financial services from Churches Mutual Credit Union including loans

• An attractive modern working environment

The Organisation

The Diocese is the administrative area of the Church, broadly speaking, covers the three counties of Berkshire, Buckinghamshire, and Oxfordshire. There are 815 churches in the Diocese – more than any other diocese in the Church of England. So, in many ways the best description is that it is the family of the 55,000 or so regular worshippers in these churches.

Only shortlisted candidates will be contacted for interviews. If you do not hear from us, your application has not been successful.

We want our commitment to equality, diversity, and inclusion for all to be reflected in the composition of staff. We are particularly keen to receive applications from candidates from communities currently underrepresented in the diocese.

You may also have experience in areas such as Admin, Administrator, Administration, Admin Assistant, Support Administrator, Administration Assistant, Admin Support, Business Administrator, Administration Support. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Could you become a vital part of our collaborative and innovative team to make a lasting difference to families? We are looking for a part time Business Support Administrator to join our amazing Adoption team.  

We believe that every child deserves a loving and supportive home and we are committed to providing the highest quality services to help make that a reality, and we are proud of our three successive outstanding ratings with Ofsted.

Position: Business Support Administrator

Location: London / Hybrid, with one day a week in Vauxhall office 

Contract: Permanent

Hours: Part time 18.5 hours a week over 3 or 4 weekdays.

Salary: Pro-rata salary of £12,006 to £13,398 per annum (full time equivalent £24,012 - £26,797 per annum) Plus £1,650 per annum location allowance (full time equivalent £3,299 per annum).

About the role:

As Business Support Administrator, you’ll provide essential administration support to the whole adoption process and play a pivotal role in ensuring that our adoption service is of high quality, is safe and meets performance targets and service standards. You’ll be responsible for a designated area of business support – our Access to Records service.

Your Business Support Administrator responsibilities will include:

· Co-ordinate and administer requests for the Access to Records service, liaising with service users and outside agencies.

· Manage enquiries from service users and other agencies and provide general information.

· Ensure all systems and database information is recorded efficiently and accurately

· Ensure relevant paperwork is completed for all stages of the process

· Provide admin support across all other areas of our Business Support admin team

About you:

As Business Support Administrator, you will:

· Have previous experience of providing great admin support in a busy, demanding environment

· Deliver excellent customer service and work collaboratively with other colleagues

· Be adept at organising and proactive in managing a busy workload and achieving deadlines

· Produce work with a high level of accuracy and attention to detail

If this sounds like you then visit our website to apply today to join a collaborative team who are part of something truly meaningful.

Early applications are encouraged as we may close this vacancy on an earlier basis if a successful candidate is found.

Closing date: 9am, Friday 11 April 2025

Interview dates: Monday 07 and Tuesday 22 April 2025

Other roles you may have experience of could include:

Admin Assistant, Administrator, Admin Support, Customer Admin Support

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards. Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

All opportunities with PACT are based in the UK.

Administrator

Location: London, W14 9BL
Salary: £28,000 PA
Hours: 37.5
Department: Operations
Job Type: Full time
Contract Type: Permanent

Hammersmith and Fulham Foodbank is a busy foodbank with 8 foodbank sessions a week across the borough, a support hub in White City and a warehouse near Barons Court.

We are looking for a candidate with excellent customer service experience to join our team of 11 staff and work alongside over 170 volunteers who help run our services across Hammersmith and Fulham.

You will be the front face of our organisation and so a range of high quality skills is required to deal with donors, funders, partner agencies and those needing a foodbank. All our services are delivered with dignity and compassion, but we also have eligibility criteria and limits on what we can offer.

We are an organised and efficient team and passionate about supporting those who need us and connecting people with the broad support to make a difference in people's lives. If you feel you can add value and positivity to our organisation, please apply as soon as you can.

Key responsibilities:

Administration and Customer Service – ensure comprehensive admin support across our departments and with stakeholders externally. Use your high-quality customer service skills to support our clients and their needs.
Resource Management – resource management of our non-food resources across our sites, collaborating with staff and volunteers whilst managing inventory systems and completing required checks.
Home Delivery Admin – support our home delivery requests, liaising with relevant coordinators internally, supporting the effective organisation and delivery of resources, and supporting our volunteers to make successful home deliveries.

What you'll bring:

• Experience in dealing with a range of stakeholders and using high-quality customer service skills
• Experience in effective delivery of supporting wide-ranging administration tasks, whilst comfortable learning and working with new and varied technology
• An adaptable and empathetic approach, using your initiative and identifying solutions to the benefit of our service and our clients
• A commitment to social justice, equity, diversity, and inclusion
• Excellent interpersonal skills, with good communication skills (both written and verbal).

Requirements: An Enhanced DBS check is required for this role as we work with vulnerable people in society.

What we’ll offer:

• Permanent, full-time hours contract
• Competitive salary
• 25 days annual leave, plus bank holidays and a half day birthday leave
• Generous pension scheme
• Opportunities for professional growth
• Opportunity to work with a talented and committed team of staff and volunteers to support the needs of our community.

Please note that the closing date for applications is initially set for Thursday 3rd April 2025 but depending on the number of applications received, we may bring this forward. We encourage early applications.

Interviews are provisionally scheduled Fri 11th and Mon 14th April.

Hammersmith and Fulham Foodbank is an Equal Opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all staff and volunteers. We serve a diverse part of London and we would particularly welcome applications from residents of Hammersmith and Fulham.

Strictly no agencies please.

REF-220397

Supporter Care and Admin Officer

Contract Type: Permanent Full time
Salary From £30,075 to £33,416 per annum. It is Concern’s policy to start new employees at the beginning of their pay band.
Location: Belfast

Closing Date:4 April 2025

Concern Worldwide (UK) is seeking a Supporter Care and Admin Officer to join the team in the Belfast office.

About Concern Worldwide (UK)

For over 50 years, Concern has been working to make its vision a reality. Today, a global team of over 3,900 highly skilled and dedicated professionals work with more than 30 million people living in the most difficult situations across 25 of the world’s poorest countries. Often these are humanitarian crises arising because of people fleeing conflict or natural disasters, increasingly related to climate change. In these settings, Concern works to rebuild lives, livelihoods and communities.

The global organisation was founded in 1968 in response to the devastating famine in war-torn Biafra. In 2004, the UK operation was formally established, with an office in Belfast and a base in London. Concern (UK) is an integral part of Concern Worldwide, operates as its subsidiary and plays a vital role by providing funding, advocacy and technical assistance, as well as by raising awareness of its work and the voices and stories of those it supports. Concern (UK) does not directly implement programmes overseas but supports Concern Worldwide to do so.

Equality, diversity and inclusion:

Concern Worldwide (UK) is deeply committed to addressing inequality. Not only would we like to see greater representation of people from diverse groups within our office, we want to ensure that all staff and board members, regardless of identity and background, are welcomed, respected for who they are, and supported to thrive. This is fundamental to our core value of equality. Concern is taking a strategic approach to workplace equality, diversity and inclusion, in order to ensure coherence and co-ordination in addressing barriers and changing practices to address inequality in the workplace. Our objectives include:

• Developing an inclusive and welcoming culture in which people from all backgrounds feel valued, respected and heard
• Increasing diversity within our workforce and senior leadership
• Empowering every staff member to act as a leader on equality
• Creating fairer outcomes for staff (particularly in relation to progression, experience and pay)

About the Role

We are seeking an organised, proactive, and resourceful Supporter Care and Admin Officer to support the UK Supporter Manager in ensuring the smooth day-to-day running of the function, as well as the provision of excellent supporter services. The role will also ensure the efficient operations and facilities management of our Northern Ireland (NI) office, providing ad hoc administrative support to the NI Director, as well as facilities and admin support to the NI retail function when required. The successful candidate will play a pivotal role in fostering a collaborative and well-organised office environment, enabling the Concern NI team to effectively develop and grow as a regional team.

About You

We are looking for an experienced and highly organised Supporter Care and Admin Officer to join our team in the Belfast office. The ideal candidate will have a background in supporter care, customer service, or donor relations and proven ability to handle inquiries professionally. You will have experience with financial administration e.g. petty cash, expense processing, purchase orders and have excellent attention to detail along with problem-solving skills. You will have a strong commitment to the values of an international development charity, including diversity, equality, and inclusion and the ability to handle confidential information with discretion. This role requires adaptability, effective communication, and the ability to work both independently and as part of a team in a fast-paced environment. If you are proactive, resourceful, and ready for a varied role, we would love to hear from you!

For full details of the role and person specification please download and view the attached job description.

Benefits

• 25 days’ annual leave, pro-rated for part-time employees.
• Office closure between Christmas Day and New Year’s Day
• Annual leave purchase scheme
• Enhanced parental leave pay
• Stakeholder pension
• Season ticket loan
• Cycle scheme
• Life assurance
• Access to Employee Assistance Programme (EAP)

How to apply:

Please complete your application form by the 4th April 2025. Interviews are scheduled to take place on 16th April 2025.

All candidates who are short-listed for an interview will be notified via email after the application deadline.

Candidates must be legally entitled to work in the UK at the time of application.

This position has been designated by Concern Worldwide (UK) as a role that requires pre-employment/compliance checks. This includes a criminal record self-declaration form and a basic AccessNI check.

Equal opportunity

Concern Worldwide (UK) is committed to diversity, equity and inclusion. It encourages applications from candidates of all backgrounds and experiences.

You may have experience of the following: Supporter Services and Administration Officer, Donor Support and Office Administrator, Supporter Engagement and Admin Coordinator, Supporter Relations and Operations Officer, Supporter Experience and Office Coordinator, Supporter Care and Operations Assistant, Supporter Services and Facilities Officer, Donor Relations and Administrative Coordinator, Supporter Engagement and Facilities Administrator, Supporter Care and Office Administrator, etc.

REF-220 305

We have a new exciting and challenging opportunity for an Administrator (known internally as a Service Delivery Assistant) working for the South Wales Victim Focus team covering South Wales.

We offer a hybrid working model which means your working week will be split between our office in Rumney in Cardiff and working from home, 37.5 hours per week.

Do you want to be part of a fast paced, unique service providing the highest quality support to the victims and witnesses of crime?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the Role:

The purpose of this role is to support victims, ensuring that South Wales Victim Focus realises its aim of helping people cope and recover from the effects of crime. South Wales Victim Focus serves diverse communities, many of whom experience a range of barriers that may impact on their ability to cope and recover from what they have experienced. These can include financial distress; social isolation; reduced mobility; mental and physical health issues; substance use and lack of opportunity. South Wales Victim Focus aims to identifying what matters to service users and empower them to take control of their journey.

You will be part of our service delivery team providing support across a range of functions within SW Victim Focus; managing Excel spreadsheets, inputting and raising invoices; managing calls to and from a range of people including those affected by crime and generally supporting our multi-crime service to run smoothly. You will be able to demonstrate the excellent organisational skills essential to managing a demanding and diverse workload.

We support staff and volunteers to keep them safe within their role and you will be given all the training you need to be able to manage your role effectively. This role can at times be emotionally challenging and so as with all staff within the HS, you will be expected to engage with clinical supervision and supervision with your line manager.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

World Obesity is looking for a research assistant to work in its data and evidence team.  While this is initially a maternity cover post, we hope to be in a position to extend this.  The research assistant will be responsible for proactively sourcing, analysing, and importing material for the Global Obesity Observatory and creating messaging to be shared on social media to promote its usage.   An interest in working in the field of obesity research is essential, related previous experience is preferable.

The Qualifications Administrator will be trained in all aspects of the CRM software system and work procedures to execute a variety of administrative tasks. The Assistant Manager-Qualifications – Marine and Offshore will provide day-to-day management and allocate work across the services listed below.

Key Responsibilities:

• Data entry into the CRM database for various applications.

• Processing logbook sales and dispatch.

• Receiving, recording, and verifying DPO data, and issuing certificates.

• Data entry and utilisation of the DP vessel database.

• Responding to registration and general certification inquiries.

• Maintaining efficient filing systems.

• Providing administrative support for other NI schemes, including Ballast Control, Ice Navigation, and DPVM.

• Assisting with the online TestReach Exam platform.

• Responding to inquiries from training centres.

• Performing other ad-hoc duties as required.

This is not an exhaustive list of duties. The role may evolve to encompass different tasks as necessitated by organisational needs and objectives.

Essential Skills and Qualifications:

• Educated to A-level or equivalent.

• Excellent written and spoken English.

• Strong communication skills.

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, OneDrive).

• Ability to prioritise tasks and meet deadlines.

• Ability to work independently with minimal supervision and effectively collaborate with individuals from diverse nationalities.

• Proactive and a team player.

We’re looking for someone with great organisational skills to join the A Rocha UK Churches team as Eco Church Team Administrator. The Eco Church programme helps churches of all shapes, sizes and traditions along the journey of caring for the environment. Eco Church is growing rapidly, with over 8,000 registered churches and more than 4,000 awarded churches to date! As the programme grows, we’re seeking someone who can make a significant contribution to the efficient running of the Eco Church programme, by supporting the Head of Church Relations in their leadership of the programme and also the wider Churches team in the smooth running of Eco Church. 

This is a great opportunity for a Christian with good administration skills to contribute to an exciting and expanding ecumenical scheme supporting God’s call to care for the earth. 

Purpose of role:

This role will make a significant contribution to the efficient running of the Eco Church programme by supporting the Head of Church Relations in their leadership of the programme and also the wider Churches team in the smooth running of Eco Church as well as contributing to the life of our small modern ‘hub’ office close to mainline station and tube, with good cycling facilities and parking. The successful candidate will combine good organisational skills, with good people and teamwork skills, and discretion in handling confidential information.

Please see the attachment for full responsibilites