Admin Assistant Jobs

This is an exciting new role at a small charity, perfect for an ambitious person wanting to develop a fundraising career in international development and gain a strong understanding of different funding streams.

About Sand Dams Worldwide

Sand Dams Worldwide is an award-winning international development charity with a unique, compelling proposition: that millions of the world’s poorest people will transform their lives with sand dams – one of the most cost-effective methods of bringing clean water close to people’s homes in dryland areas.

About the role

You will support the fundraising team in maximising revenue from all income streams (including Individual Giving and Trusts & Foundations) by providing effective administration and research, helping to achieve fundraising targets.

You are highly organised, a confident communicator and enjoy creative writing. We are looking for someone who is passionate about what we do, has some experience in an administrative/fundraising environment, and most importantly, is willing to get stuck in and learn.

This is an especially exciting time to join SDW, as we look to scale up and expand our programmes supporting communities, farmers as well as wildlife throughout dryland areas of Africa.

Sand Dams Worldwide is an equal opportunities employer, recruiting and treating employees fairly and without bias.

Our vision is for a world where everyone experiencing a mental health issue receives support and respect. Join our passionate, dedicated team and make a difference today.

About the role

Solent Mind’s Training offer has grown considerably in the past few years, we take pride in delivering great training, raising awareness about mental health and wellbeing in the workplace. We generate an income for Solent Mind services from companies across Hampshire, Southampton, Portsmouth and the Isle of Wight.

Hours: Part-time, 15 hours per week.

Location: Southampton Head Office and home working.

About you

As admin support for the team, you would be key to the smooth day to day running of the training team. You will be well organised and able to prioritise task to ensure training customers get a great training experience. A natural problem solver and good communicator as you will be in regular contact with customers, trainers, finance and the wider Solent Mind team. Ideally, you’ll have worked in a similar role and have confidence using a CRM and a range of Microsoft tools such as excel, office, teams, PowerPoint etc.

About us

We're Solent Mind! We’re part of a network of over 100 Local Minds who tailor trusted mental health services to our communities. We set our own strategies and partnerships and rely on the support of our brilliant local fundraisers.

We collaborate with Mind to make sure their pioneering campaigns, information and research make a difference in Hampshire. Together, we make better mental health possible both locally and nationally.

Benefits 

Our Gold Award for Workplace Wellbeing Index 2022/2023 and being a Mindful Employer reflects our commitment to our lively, friendly teams. We empower our people to have a voice, discover new opportunities and develop their careers. In addition to knowing you’re making a difference, you’ll also enjoy excellent benefits, including:

• Flexible working to promote a healthy work/life balance
• 25 days’ annual leave rising incrementally to 30 days per year (pro rata for part-time)
• Pension plan
• Employee Assistance Programme
• Season ticket and cycle-to-work scheme

If you’re ready to join the fight for mental health, visit our website to find out more and apply.  

Closing date: Wednesday 5 February 2025.

Posts may be subject to a relevant DBS check.

Solent Mind welcomes applications from all the communities in which we work. Appointments are made on merit.

Registered Charity No: 1081116. Registered with Limited Liability in England and Wales No: 4004500.

Service: Manchester CAPS Service               

Location: Blended Working Home and Newton Heath Sure Start Children’s Centre, Manchester

Hours: 14.8 hours per week – Working Patterns Negotiable

Salary: £22,771 - £24,206 FTE per annum (£9,108.40 - £9,682.40 per annum for part-time, 14.8 hours per week)

Contract type:  Permanent

At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community-based services, as well as supporting thousands more through national programmes and grants. 

An exciting opportunity has arisen for a passionate and experienced Data and Admin Support Role to join team our CAPS Parenting Team. The CAPS team deliver Parenting Course across 30 Children’s Centre’s in Manchester per year. The role will be predominately inputting referrals onto Family Actions electronic system and supporting the Business Administrator in administrative tasks.

Data inputting can be on a working from home basis, however, there will be limited tasks that will require you to work in office at Newton Heath Sure Start Children’s Centre

Your impact

The admin and data tasks carried out in this role will play an integral part in the smooth running of the service by supporting the Business Administrator, Leadership Team and Parent Group Leaders.

Your skills   

We welcome applicants who: 

• Have achieved – Minimum 5 GCSEs at Grade A-C. Including Maths and English

And/or

• Have relevant experience in inputting data onto electronic systems , administration  skills and the ability to work as part of a busy team.

• Accurate Word Processing and typing skills.

• IT skills.   

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.

What will we offer you?

We’ll offer you a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. All roles in Family Action are open to a discussion about possible flexible working options, subject to business needs, and all new starters will have the right to make a flexible working request from day one of employment. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core. 

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills, then we look forward to hearing from you.

Closing Date: Thursday 17th February 

Interview: Thursday 27th February

Appointments are subject to satisfactory Safer Recruitment checks, including a Disclosure and Barring Service (DBS) check where appropriate to the role.

Central London (Hybrid working supported)

Contract type: Permanent, Full time (Part-time/flexible working considered)

Are you interested in working for a charity aiming to improve evidence for better health and social care in the UK? Are you a self-motivated and highly organised person? Do you enjoy developing effective working relationships within and across teams? If so, come and join the Research & Policy Team at the Nuffield Trust.

You will have prior experience in an administrative or team assistant role, possibly in a research/academic/health organisation. More importantly, you will have diary and logistical management skills, exceptional attention to detail, problem-solving abilities, and strong interpersonal skills. You'll need to smoothly manage competing priorities with flexibility, diligence, and a friendly demeanour.

This role presents an exciting chance for someone with these relevant skills to immerse themselves in the realm of public policy and research. If you're eager to develop your skills and grow in a supportive and dynamic environment, we encourage you to apply.

You’ll spend your time:

• Supporting the team (including Directors/Deputy Directors and the CEO) with diary management, travel arrangements, accommodation, conference registrations, and expense claims.
• Organising and supporting relevant internal and external meetings, including a regular programme of lunch time learning sessions.
• Providing administrative support for research and policy project work, including proofreading, collating, data entry and maintaining electronic files as required.
• Working with other operational team members to provide general support across the Nuffield Trust.

We’d really like to meet you if you:

• Enjoy working flexibly and having the opportunity to carry out a wide range of tasks.
• Work calmly under pressure and to tight deadlines.
• Demonstrate first-rate organisational skills and the ability to plan ahead and prioritise multiple tasks effectively in order to meet deadlines.
• Have strong IT skills, particularly Microsoft Office.

To learn more about the role, please download a copy of the Candidate Brief.

To apply, please go to The Nuffield Trust Recruitment site and complete the online application process before midnight on Thursday 13 February. 

Closing date: 23:59, Thursday 13 February 2025

Interview date: Tuesday 25 February 2025

Please note that the diversity monitoring questions are optional and will not be shared with the selection panel. The selection panel will only have access to your CV and your statement of suitability for the post.

Offers of employment will be conditional upon the receipt of two satisfactory references. Applicants must also have the right to work in the UK. For further information please visit the UK Visas and Immigration website.

The Nuffield Trust is committed to being an equal opportunities employer. We wish to ensure that all applicants are treated fairly and appointed solely on their suitability for the post irrespective of age, disability, gender reassignment, marital/civil partnership status, pregnancy, race (including colour, nationality, ethnic or national origin), religion/belief, sex, or sexual orientation.

Reasonable travel expenses to attend an interview can be claimed.

Strictly no agencies.

Requirements

Experience

Required

• 2yr+ experience working an administrative role, ideally within a Higher Education institution

• Demonstrable experience of working with policies, processes and procedures, ideally within a Higher Education institution or similar environment

• Proficiency in Customer Relationship Management (CRM) and Virtual Learning Environment (VLE) systems

• Demonstrable knowledge and experience of Microsoft Teams and incorporated operating software

• Demonstrable rigour in reporting and administrative coordination

Desirable

• Educated to degree level, or relevant qualification

Skills

Required

• Excellent communication skills; both written and verbal

• Understanding and experience of adhering to data privacy standards

• Attention to detail

• Organisational skills; planning skills; analytical skills; critical thinking skills

• Problem-solving skills

• Computer skills

• Multi-tasking abilities

• Integrity, honesty

Desirable

• Valid DBS

• Awareness of HE, OfS compliance and standards

Job Responsibilities

Course Development

Administrative support for the Academic Services and Senior Management teams. Administration and implementation of organisational policies, procedures and processes.

Student Development

Support the training department with the administrative, implementation and development of learning structures.

Practitioner Liaison & Management

Support the Director of Training to maintain and develop a cohort of high calibre practitioners and industry professionals, ensuring effective and appropriate contractual arrangements.

Course Management/Co-ordination

Support the Director of Training as part of the Training & Academic Services team to schedule, monitor and coordinate the variables of each course.

Administration Support Worker

Have you got outstanding administrative skills and experience, but also have the passion, commitment, and enthusiasm to support our clients.

Come and join us, putting your administration skills to good use by joining our Elmbridge Team in Walton on Thames. Help to provide an efficient and friendly housing and support service to people with support needs.

Salary - £24,300 pa + benefits
Location - Walton on Thames
Full time - 39 hrs per week

It is desirable that you have a full valid driving licence to use the manual pool vehicle. Successful candidates will be required to complete a Basic DBS check.

About the role

Our Elmbridge Team provide housing and support to over 60 clients with a variety of support. You will be based at our Hostel in Walton.

You will be supporting the team, monitoring clients rent accounts, completing simple health and safety checks of our properties, monitoring petty cash spends and compiling letters to name a few.

You don’t need to have experience of working in housing and support, this is a great opportunity to experience working in this sector.

Why work at Transform

Transform is a place where all colleagues are valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible.

Our benefits are great too and include:

• 28 days annual leave per annum, plus bank holidays (pro rata for part time)
• An additional 1 day (pro rata) per annum wellbeing day
• A defined contribution pension scheme
• Training and development opportunities
• Interest-free staff loans
• Flexible working options
• The opportunity to buy or sell up to five days annual leave per holiday year
• Life assurance cover

Other things you need to know

At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we’re inclusive, so we want to hear from anyone who is great at what they do and who shares our values.

If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help.

We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.

You may also have experience in the following: Administrative Support Worker, Administrator, Administration, Office Administrator, Office Assistant, Admin Assistant, Administrative Assistant, PA, Personal Assistant, EA, Executive Assistant, Business Support Assistant, Scheduler, Office Manager, etc.

REF-219 375

CSH are looking for a full time Administration and Finance Assistant to join our team.

• Home-based remote working with monthly travel to Oxford
• Full time: 37.5 hours per week (30 hours per week on request for the right candidate)
• Salary for full time hours: £25,500 per annum (plus contributory pension).
• 25 days of annual leave per annum plus bank holidays (pro rata if employed at 4 days per week)
• Permanent role
• Apply by 12 noon on 5 February 2025
• Expected online interview date: Tuesday 18 February 2025

About The Centre for Sustainable Healthcare

The Centre for Sustainable Healthcare is a charity that supports healthcare staff, and the systems they work in to be more environmentally sustainable. Our Education team provides training in sustainable healthcare and planetary health for health professionals. Our Clinical Transformation Programme mainstreams environmental sustainability within clinical areas so that it is integral to the planning of health systems and the practice of healthcare professionals. Our Green Space for Health Programme works to realise the value of the NHS green estate for physical and mental health, supporting NHS sites to develop their green space for the benefit of patients, staff and communities, while improving biodiversity and combatting climate change.

About the role

We are looking for a detail-oriented Administration and Finance Assistant to join our team. You will work with the Chief Operating Officer to ensure payroll, invoicing and finance tasks are completed and with the wider team on administrative support.

Key Responsibilies:

Finance (estimated 60% of work hours)

• Working under the direction of the Chief Operating Officer (COO) and external accounting team, and using the Xero finance system to;
  • Prepare, send, and chase invoices through co-ordinating with wider team members
  • Liaise with accountants & COO to ensure correct income allocation across department codes
  • Arrange refund and credit notes when needed
  • Order equipment for staff. Complete supplier details requests. Ensure costs are correctly allocated across the department codes on Xero
  • Pay expenses to staff
  • Reconcile Xero with bank account
  • Deal with external suppliers

Admin and operations (estimated 40% of work hours)

Ensuring the smooth running of CSH operations including:

• Setting up regular team meetings
• HR systems administration – Keeping track of staff holidays, sick leave. Updating and maintenance of staff details and HR folders
• Helping with recruitment admin including filing applications, sending replies and responding to queries
• Organising office days once a month- booking venues, catering and technical support
• Timely management of CSH general inbox and phoneline, ensuring there is holiday cover in place when needed
• General CSH administration; providing additional administration tasks for the CSH team as required
• Working with the COO and Directors to prioritise continuous improvement and ensure administrative processes are smooth across the organisation.
• Dealing with external suppliers e.g. IT support, software providers.
• Ensuring compliance with health and safety standards is facilitated and prompted across CSH (e.g. Display Screen Equipment training)
• Administrative support to new starters
• Supporting offboarding of staff: calculating remaining annual leave, supporting leavers with handover, arranging leaving card and gifts, ensuring recovery of CSH assets; IT equipment, systems access and software etc.
• Supporting COO with EDI initiatives and actions (RACE report etc.)

We are looking for an organised individual who is confident with IT, quick to learn and who enjoys working as part of a team. Please read the full job specification. 

Location

The role may occasionally require travel within the UK. We encourage the use of sustainable travel wherever feasible. CSH is based in Oxford, UK. Staff are requested to attend team meeting days in person once a month. Travel costs for attending these meetings are reimbursed.

Closing date: 12 noon on 5 February 2025

SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

We are now looking for a UK-based capable Fundraising Administration & Operations Officer to provide critical support to the Partnerships & Philanthropy and Programme Funding teams.

· Enable smooth operation of systems and processes

· Implement standard operating procedures

· Support high-value fundraising and programme teams to work efficiently and effectively.

· Coordinate diaries, travel, meetings (internal and external)

· Accurate and efficient data collection and reporting

· Oversee Salesforce CRM and manage programme pipelines

· Liaise with colleagues across SOS Children’s Villages UK, the global Federation and external partners

If you are a proactive, detail-oriented professional with experience in operations, systems or administrative roles – and a passion for support teams working to improve children’s lives – we want to hear from you!

To Apply

Please read the full Candidate Pack attached which contains the entire job description and person specification and submit a copy of your CV and a covering letter.

The deadline for applications is Tuesday 11 February 2025 at 23:59 UK time. We reserve the right to close the application process early if a successful candidate is found.

Please note: The post-holder must be UK-based. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.

We have a new exciting and challenging opportunity for an Administrator (known locally as a Service Delivery Assistant) working for Victim Support Dyfed Powys team.

This is a hybrid working post, office location to be discussed.

Do you want to be part of a fast paced, unique service providing the highest quality support to the victims and witnesses of crime? If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based in Dyfed Powys and Hybrid.

As a Service Delivery Assistant you will be:

You will be pat of our service delivery team providing support across a range of functions within Dyfed Powys Police force area.

• Managing Excel spreadsheets.
• Inputting and raising invoices.
• Managing calls to and from a range of people including those affected by crime and generally supporting our multi-crime service to run smoothly.
• We support staff and volunteers to keep them safe within their role and you will be given all the training you need to be able to manage your role effectively. This role can at times be emotionally challenging and so as with all staff within the HS, you will be expected to engage with clinical supervision and supervision with your line manager.

You will need:

• You will be able to demonstrate the excellent organisational skills essential to managing a demanding and diverse workload.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

You will be p

Are you enthusiastic, self-motivated, highly organised with excellent communication, IT and administration skills?  This role provides the public facing element of our service, responding to Carers / professionals initial calls and emails effectively, providing information and connecting them with the right service.   As well as dealing directly with Carers, the postholder will provide critical administrative support to the organisation and senior staff.  This is an exciting opportunity to become part of a small, welcoming team who are passionate about making a real difference to the lives of unpaid Carers in Manchester.

The Global Leadership Foundation is a network built around its 44 Members, all former heads of government or other distinguished leaders with first-hand experience of the difficulties of political leadership. It is an independent, non-profit Foundation, which exists to support political leadership and good governance around the world by making available, discreetly and in confidence, the experience of those former leaders to today’s national leaders.  

The activities of the Foundation are managed by a small London-based Secretariat.

Responsibilities of the Executive Administrator include:

Day to day administration of the GLF office and office systems
Maintenance of all GLF diaries, including co-ordination of the Chair’s programme
Management of the Chair’s UK correspondence
Dealing with inward communications on behalf of the Chair and Members
Support CEO and Projects Director with research and briefing materials
Management of the fundraising database and tracking of donors and donations
Administrative preparations for Meetings
Liaison with service providers
Management of travel and accommodation

To apply for this role, please send your CV and a letter addressed to our CEO, explaining why you believe you are a good fit for this role, and what you will bring to the small and dynamic team that runs the Foundation.

Operations Administrator

The Operations Executive is a crucial position, providing key administrative, logistical and data support to ensure the organisation runs efficiently and effectively. 

Position: Operations Administrator (internally known as Operations Executive)

Location: Central London/hybrid (up to 3 days/week can be home-based)

Hours: Full-time (flexible working available)

Salary: £27-29k pa, plus excellent benefits

Contract: Permanent 

Closing Date: Wednesday 12th February. Please note that we are reviewing applications on a rolling basis, so please get in touch straight away if you are interested in exploring this fantastic opportunity.

The Role

You will be working across the different functions of the Operations team supporting all team members and also providing key support to the Delivery team on the smooth running of programmes as well as providing flexible support to the wider organisation.

This is a full time role, however, the organisation has recently completed a reduced-hours working week trial and are currently analysing the results to determine the next steps.

About You

This is an exciting and varied role working across the organisation and requires someone who is a natural problem-solver, proactive with excellent communication skills and an eye for detail. For the right person, there is potential to develop and shape the role beyond its current scope over time.

In return…

Come and work for a professional, talented, and friendly team, always striving to learn and grow. You will experience a great learning environment, with training and development opportunities, as well as a flexible approach to work. You will receive a generous holiday allowance, pension contributions and other benefits such as enhanced pension provision, maternity/paternity/adoption/shared parental leave and pay and other perks through Perkbox.

About the Organisation

This successful social enterprise amplifies the impact charities, business and individuals can bring to make a better world. This is done by bringing charities together with business and business experts who can tackle the pressing issues charities are facing. It manages the relationship between business and charities to maximise the impact they bring and increases the impact of individuals by bringing them new experiences, perspectives and learning.  It increases the impact of organisations by exposing their talent to new situations and challenges. It increases the impact of charities by giving them the expertise and resources they need. 

Applicants must have the right to work in the UK. We are particularly interested in candidates from underrepresented backgrounds.

You may also have experience in areas such as Operations, Operations Executive, Operations Assistant, Operations Coordinator, Operations Administrator, Operational Support. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Title: Executive Assistant

Salary: £18,563 pro-rata (FTE £30,939)

Location: Activity-based/Hammersmith

Hours: 21 per week, including Tuesdays in the office

Contract Type: Permanent

These are exciting times for Women's Pioneer Housing. We are developing over 160 new homes for single women in West London, including brand new offices on our site at 227 Wood Lane.

Founded in 1920 by women and men who understood the challenges faced by women trying to secure affordable, safe and independent housing at the time. The need for safe, secure, affordable housing for single women is as great as ever. We remain committed to making a positive difference to women’s lives by providing high quality homes and services.

We have been creating new roles to support our growth, our people and continue our commitment to providing excellent customer services as we embark on this new, exciting chapter of service improvement. Working alongside the Corporate Services team and reporting directly to the CEO, the Executive Assistant will be the first point of contact for enquiries referred to the CEO and will provide an effective administrative support.

You will already be working in a customer-focused environment and will be able to balance priorities, resolve queries and manage a wide-ranging portfolio. You will have intermediate MS Office skills, particularly in Outlook, PowerPoint and Word. An ability to quickly grasp other software packages will be a distinct advantage. An understanding of social housing is preferred but not essential – a great attitude, ability to adapt and learn are important attributes - respect for our residents and a commitment to delivering a 1st class service is key to this role.

We are a small team and work together to deliver shared objectives. If you are passionate about bringing excellence, are a good team member and can demonstrate an interest in and commitment to our work, we would love to hear from you.

If you would like an initial discussion to find out more about this role, please contact Susan Bernard, Head of Corporate Services, or Tracey Downie - Chief Executive.

TO APPLY:

Please send three documents to our HR mailbox:

• Up-to-date CV
• Supporting Statement
• Diversity Monitoring Form

You may find more information about the role on our webiste.

Closing Date: 23:59 Sunday 9th February 2025

Interviews and assessment: Friday 21st February 2025

Job Purpose: 

Reporting to the Business and Governance Manager and working closely with colleagues across the Foundation, the Operations Assistant is a vital role in the efficient functioning of The Royal Foundation as well as fostering a positive work environment. 

Role description and core responsibilities 

The Operations Assistant plays a key role in the Foundation supporting a busy office, as well as providing hands on support to IT function. 

This role goes beyond simply checking off tasks - It is about being confident, approachable, and unafraid to speak up when needed (yes, even with a lighthearted “Hey! Who left their mug in the sink?”).

Office Administration 

• Act as first point of contact for general operational enquiries

• Manage post, deliveries and couriers for the Foundation 

• Ensure that the office facilities are maintained to the highest of standards and any issues identified are escalated promptly and resolved 

• Responsible for ensuring office supplies are maintained and ordered as required 

• Responsible for reporting and following up with all office faults/issues to the Facilities Management Helpdesk 

• Support office health and safety, including undertaking first aid and fire warden training 

• Support Director of Finance and Operations and the Finance team with occasional ad hoc administration tasks as required 

• Other general administrative support as required 

IT Support 

• Liaise with outsourced IT Support for devices setup for new and existing users 

• Manage mobile phones for the Foundation

• Manage IT equipment (including Photocopier contract, AV Equipment) at the office and raise any faults with the relevant stakeholder 

• Support the Business and Governance Manager with any other IT management as required 

• Support Salesforce CRM Administrator with basic Salesforce administrative tasks

• Assist in the coordination of daily operational tasks and processes 

• Maintain accurate records and ensure timely processing of orders, invoices, and inventory management 

• Liaise with internal teams, suppliers, and customers to ensure smooth communication and operations 

Relevant knowledge, experience and personal qualities  

Knowledge & experience:  

• Significant office administration experience ideally with broader experience in at facilities management and IT

• Demonstrable experience dealing with stakeholders at all levels 

• Strong IT skills are essential, particularly with Microsoft Office 365, Windows, macOS

• Salesforce CRM experience is desirable. 

• Interest in environmental sustainability 

• Charity sector experience

Personal qualities:  

• A team player, flexible and able to respond positively to an ever-changing environment, prioritising work effectively 

• Attention to detail with the ability to maintain an excellent level of accuracy

• Highly organised and able to help organise those around them 

• A people person, able to work closely with multiple stakeholders 

• Excellent communication and interpersonal skills 

• Willingness to learn and develop new skills

• Self-starter and independent thinker; able to solve problems and instigate solutions. 

• Shows initiative and takes responsibility for own workload 

• Absolute discretion in dealing with sensitive and confidential matters 

Our Company & Culture:

The Royal Foundation is committed to equity, diversity, and inclusion and to ensuring a positive, safe, and respectful environment which promotes the wellbeing and dignity of our employees, partners, suppliers, and those whose interests we represent. We are committed to promoting a positive and inclusive working environment that has a diversity of people and views, and one that supports our culture of collaboration and curiosity. These principles underpin our professional behaviour and are embedded in our policies, procedures, day-to-day practices, and external relationships.  We therefore welcome and encourage job applications from people of all backgrounds.

If you have the relevant skills and enthusiasm for the role, then we want to hear from you. 

Please send your CV and a one-page covering letter explaining your motivation for applying and how you meet the skills and experience required for the role by clicking ‘Apply’ now.

• Salary:  £30,000 pa.
• Location: Central London office three days a week, with flexibility to work remotely the remaining two days
• Contract type: Permanent 
• Holiday: 25 days per annum
• Hours: 37.5 hours per week (Monday to Friday)
• Benefits: Pension scheme (non-contributory), private medical insurance, life insurance, season ticket loan