Accounts Administrator Jobs
About Us
We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.
Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things.
We employ 900 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world.
Diversity and inclusion matter to us.
Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment.
We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected.
About the role
Development Group generates philanthropic and sponsorship income to help us create a Natural History Museum for the future – investing in capital development, attaining vital acquisitions for the collection, transforming our galleries, developing innovative exhibitions and undertaking ground-breaking scientific research on issues that affect us all.
The Museum is looking for a natural relationship builder and excellent communicator for the role of Philanthropy Manager (Trusts and Foundations). Working closely with the Senior Philanthropy Manager (Trusts and Foundations) and based within the wider Philanthropy team, the role will support delivery of the trusts and foundations strategy.
We launch a major capital campaign in the autumn to restore and revitalise a significant proportion of our galleries, which will engage and inspire millions more advocates for our planet. There is real potential for this role to build a rich portfolio of trusts and foundations and contribute significantly towards the Museum's most ambitious ever campaign.
The role will provide substantial opportunity for professional development within a world-leading cultural organisation.
About you
The successful candidate will possess experience in securing and managing grants from trusts and foundations, including research, crafting compelling proposals, and effective stewardship. They will have exceptional written and oral communication skills, with an ability to convey detailed information in a concise and engaging manner.
An ability to establish productive relationships with a variety of funders, prospects and colleagues is imperative, as well as being able to work proactively and constructively with colleagues to develop high-quality project proposals. This person is able to act as an ambassador for the Natural History Museum amongst a range of high-profile external contacts. They possess exceptional attention to detail and organisational skills and can prioritise and meet regular deadlines whilst working under pressure.
Thriving at the Museum: the way we work
We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum’s values and forms the framework for the way we work.
Find out more here
What we offer
- 27.5 days holiday plus 8 bank holidays (full time equivalent)
- Generous defined contribution Natural History Museum Pension Scheme (employer contribution 4 - 10%)
- Season ticket, bicycle and rental loan
- Life insurance
- Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across London and the UK.
- Staff discount at our Museum shops and cafes
- We offer a wide variety of training initiatives and opportunities to build skills. Investing in staff development is important to us, and we are ambitious about helping staff to grow and fulfil their potential.
- Affordable membership to the Civil Service Sports Council which offers a range of benefits including an extensive list of special offers and reduced entry fees at a selection of cinema chains, theme parks, theatres, retailers and supermarkets. It also provides entry to up to 300 English Heritage sites and other national treasures.
- Membership to our Sports and Social Association (for a small fee), which includes access to our in-house gym and clubs such as football, softball, table tennis and tennis and classes in Middle Eastern dance, yoga and Tai Chi
Hybrid working
We are working towards a vision where both people and planet thrive, and nothing gives a greater connection with this, than seeing first-hand, the visitors, scientific research and collections that all of our work is inspired by and working side by side with the teams delivering the visitor experience and events. We also recognise the benefits and flexibility that hybrid working brings. We operate a hybrid working model that requires regular, weekly attendance for this role, with the precise pattern of days on site and worked from home to be agreed with your manager
How to apply
If this sounds like you, please apply .
Closing date: 23:59 on 11 September 2024
Interviews expected: w/c 23 September 2024
Please note that this role does not qualify for Museum sponsorship so the successful postholder will need to have a valid right to work in the UK at the point of offer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Charity Shop Manager
Skipton, North Yorkshire
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Shop Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
As our Shop Manager you will lead a team of volunteers to raise funds to invest in achieving the charity’s goal to save lives in Yorkshire. Reporting to the Retail Area Manager, you will portray the charity as a professional, credible brand which acts with integrity and provide excellent customer service, ensuring volunteers, donors and customers know how their contribution is helping the people of Yorkshire.
Specifically, you will:
· Manage and be accountable for implementing and complying with agreed shop operating policy and standards including Health and Safety and Trading Standards.
· Be responsible for ensuring the shop is presented to the highest standards with attractive visual merchandising and window displays.
· Be responsible for attracting and recruiting a team of new volunteers, ensuring they are well trained and take every effort to create a welcoming and happy environment.
· Be responsible for ongoing volunteer training and engagement, ensuring the volunteer management system is actively kept up to date.
· Have line manager responsibility for assistant manager, working together to ensure there is management cover and sufficient volunteers to operate all trading hours.
· Ensure accurate accounting and handling of assets (items donated and money received).
· Be responsible for ensuring accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes.
· Prepare and complete all shop administration including cash handling and banking functions to the highest standard, accurately and on time, always adhering to charity policy and procedures.
· Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters.
About You
To be considered for this role, you will need:
· To be ideally educated to A-level or equivalent.
· To have experience of managing people/volunteers including recruitment and development.
· To have previous retail experience in charity sector or commercial sector is desirable.
· To have experience of meeting and exceeding targets within a retail environment.
· To be highly organised with good time management skills.
· To have excellent communication and interpersonal skills.
· To have the ability or willingness to travel occasionally across the Yorkshire region for training and team meetings.
· To have a willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:
o A check on your employment history, by seeking references that cover your previous 5 years of employment and verifying any employment gaps of over 28 days
o A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006
o A check on your highest educational achievement(s)
o A check on your professional qualification(s)
· To undertake a DBS check at the level relevant to your role.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 2nd September 2024. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to: Senior Programme Manager
Location: Remote-based with some travel to Central London and potentially other UK locations will be required for programme activity, events and meetings
About Media Trust
At Media Trust, we believe it’s by giving everyone a voice that we’ll get to a more equal society. That’s why we work with young people and talent from underrepresented communities to give them the skills, access and mentoring to break into, and progress their careers in, the media. At the same time, we provide training to charities and match them with media industry volunteers to strengthen their storytelling, advocacy and campaigning, press engagement and social media.
About the Role
Do you want to lead innovative and impactful programmes supporting diverse talent to thrive in the media and creative industries? We are looking for a dynamic and proactive individual with a track record of effective project management who is passionate about improving media representation and a more diverse and inclusive media sector.
This position sits within our Underrepresented Talent team (previously the Youth Media team). We deliver industry-leading training and mentoring programmes to support underrepresented talent to progress their careers in the media industry, and equip media organisations and professionals with the skills to better support diverse talent and create inclusive workplaces. Our programmes aim to particularly support talent from Global Ethnic Majority, DDN (d/Deaf, disabled and neurodivergent) and low socio-economic backgrounds (LSEBs).
This role will manage a range of training and mentoring programmes including virtual and inperson activities. Working with a broad selection of industry partners from across the media and creative industries (including major broadcasters, advertising agencies and tech companies), you will support programme participants to gain the confidence, knowledge, skills and networks to progress their careers in the media, and contribute to developing a more representative media industry.
Key Responsibilities
Programme management and delivery
- Manage all aspects of a range of training and mentoring programmes, ensuring they are high-quality and impactful
- Provide regular project updates to our funders and partners
- Manage programme budgets including monitoring expenditure, forecasting and ensuring all third-party expenses are paid and/or reimbursed appropriately
- Support the monitoring, evaluation and reporting of the programmes you manage, ensuring impact is evidenced by high quality data, and produce impact reports for key stakeholders
- Work alongside the marketing team to support the production of marketing and communication materials and provide regular programme updates for the Media Trust website and social media channels, including end of programme case studies
- Maintain up-to-date programme data and reporting by inputting relevant data on a timely basis to our CRM system
Talent/participant engagement
- Lead the recruitment of participants including marketing and outreach, selection and onboarding
- Design, deliver and manage engagement and retention strategies, supporting participants to commit to the programme
- Be the first point of contact for all participants, and provide pastoral support throughout the programme, monitoring participants’ progress through 1:1 check-ins, providing additional support and access adjustments to those who require it
- Assess participants’ accessibility needs, ensuring adjustments are implemented to provide individualised support
- Work with programme participants and industry partners to develop engaging session content tailored to the cohort’s needs
- Facilitate increased understanding of industry mentors and volunteers on how best to support underrepresented talent
- Develop alumni engagement strategies and liaise with industry partners about upcoming job and work experience opportunities we can share with alumni
Industry engagement
- Manage relationships with key programme partners, providing regular updates and sharing feedback on their mentors and/or volunteers
- Source qualified industry trainers, workshop leaders, mentors and volunteers
What we are looking for in you
- A track record of effective project management and delivery
- Experience of working with diverse communities, including adjusting for accessibility needs
- Experience of designing and delivering training, with strong workshop facilitation skills
- Experience of organising and managing events, including online and face to face events, co-ordinating participants and trainers and overseeing logistics
- Experience of developing and implementing programme plans to achieve targets, and reporting against programme objectives
- A passion for a more inclusive media industry and better media representation of diverse communities
- Ideally some lived experience from within the groups we are aiming to engage with
- Strong relationship management skills with both internal and external stakeholders, preferably with experience of working with corporate partners
- Excellent interpersonal skills and enjoys and getting the best out of partners and project participants
- Excellent verbal communication skills and confident public speaker
- Strong written communication skills, with the ability to produce clear and engaging copy and content for our website, guides, blogs or digital resources
- Good attention to detail and highly organised, with the ability to plan, prioritise and manage your own time
- Ability to work under pressure, take initiative, and work independently
- An understanding of financial processes and experience of budget management
- A passion for, and commitment to, the aims and values of Media Trust
The above job description is a guide to the work you may be required to undertake but does not form part of your contract of employment and may change from time to time to reflect changing circumstances.
We understand that no applicant may perfectly align with every point in the job specification. If you are enthusiastic about this role, passionate about the power of media to drive positive social change, and believe you can contribute to our team, we encourage you to apply. We value diverse perspectives and are committed to fostering an inclusive work environment, so don’t hesitate to showcase your unique skills and experiences and what you can bring to Media Trust.
We aim to represent the communities we support. We encourage applications from Global Ethnic Majority communities, and those who identify as LGBTQIA+, working class, d/Deaf, Disabled and/or Neurodivergent.
We are happy to make reasonable adjustments for applicants who need additional support at any stage of the recruitment process – please just get in touch to discuss.
Please see Recruitment Pack for more information.
We are ideally looking for someone who can join us by October. If interested, please submit your CV and covering letter by 9am on 10 September 2024. We will review applications on a rolling basis and may conduct interviews with suitable candidates before the closing date. We therefore encourage you to apply early, as we reserve the right to close the application process early if a suitable candidate is found.
If you need any assistance or require any reasonable adjustments throughout the process, please don’t hesitate to contact us.
Unfortunately we are unable to provide VISA sponsorship for applicants not entitled to work in the UK.
We believe in the power of the media to change lives.
The client requests no contact from agencies or media sales.
Functional Skills Tutor Rotherham
Location : Based in Rotherham (but you may be required to visit our other sites in South Yorkshire for training and development as needed)
Hours : Full time (9-5 / mon-fri)
Salary : £26,000
Contract Term : Permanent (subject to 6 month probationary period)
Start Date : ASAP
Are you passionate about making a difference to the lives of young people? We are looking for a supportive and nurturing person to join our Rotherham team. This is a fantastic opportunity to join an award winning nationally recognized organization that strives to make education accessible for learners who have struggled to cope in mainstream.
Some of the perks of working at The Really NEET Project
- 10 weeks paid holiday per year (during school holidays)
- Vitality Health package (with no employee excess to pay on claims)
- Royal London Pension Scheme
- 45p per mile for any work related journeys
- Minimal teaching hrs with small group sizes compared to mainstream education settings
- Dedicated time allocated for planning time, innovation and creativity
Who will I be changing the lives of?
All of our learners have an Educational, Health and Care Plan (EHCP) and as a result all have some level of additional need. Some of the most common areas of need that we see are Social, Emotional, Mental Health (SEMH), Autism (ASC), ADHD although we work with learners with a much broader range of needs.
Main Responsibilities
- Responsible for the planning and delivery of Functional Skills Maths and/or English.
- To deliver and implement teaching and learning practices to raise student standards and progress
- To develop and deliver high quality teaching materials and schemes of learning that keep students engaged using creativity, differentiation and extension tasks
- Plan effectively to ensure pupils have the opportunity to meet their potential, taking account of the needs of pupils who are underachieving, those that are able and those that are excelling in Maths or English
- To meet the needs of pupils with Special Educational Needs and in collaboration with the SENCO to prepare, implement, monitor and review Individual Educational Packages.
- To provide a high-quality student experience that enables students to succeed beyond their expectations
- Promote Inclusion best practice and contribute to the aims and ethos of the college
- Working with students from Pre-Entry to Level 2
- Responsible for comprehensive marking and written and verbal feedback for students
- Working in conjunction with the Outstanding and Good criteria for OFSTED
- To participate in weekly group engagement activities such as bowling, nature walks, climbing, graffiti workshops etc to ensure you build a strong rapport with all students.
We currently have projects in Rotherham, Barnsley, London and The Midlands.
If you want to work somewhere that values both its staff and its learners, then Really NEET would welcome your application.
What to expect from the recruitment process –
- Application form submitted and reviewed by the panel
- Shortlisted candidates invited to a first stage interview
- Candidates who are successful at the first stage interview will be invited for a second stage assessment which may consist of an in tray task, scenario presentation or microteach along with time with the learners and a tour of the workplace.
- Candidate selection – the panel will review any applications and a selection decision made
- Recruitment Manager will make contact with applicants to let them know the outcome of their interviews
All applications must be submitted by 23rd August 2024 with interviews being held the following week. All candidates should be notified of the outcome of interviews within 3 working days. (subject to change)
For more information on this role and our organization please visit our website.
Please note that we are committed to safeguarding and promoting the welfare of our learners and expect all those who work with us to share this commitment. Successful applicants will need to undertake a DBS Enhanced Clearance check (Disclosure and Barring Service) and complete a Self Disclosure.
The client requests no contact from agencies or media sales.
About the role:
Bankside Open Spaces Trust is looking to recruit a dynamic and organised Centre Manager with a passion for community and young people to lead and manage our operations, drive engagement, and foster a sense of belonging within the community. This is an exciting and varied role working with an award winning environmental and community charity in Central London.
Role Overview:
This role is based at our Living Space Community Centre in Waterloo, SE1, which is a vibrant and inclusive centre dedicated to promoting free to access youth activities, it has 2 halls for hire and 5 small non-profit business offices upstairs. The Community Centre Manager will proactively take the lead working with staff, stakeholders, partners, hirers and the local community raising awareness of BOST’s work, animating the centre, ensuring its sustainability.
You will be responsible for various aspects of facilities management, health and safety, planning and delivering projects within the centre, managing a small team, financial management and planning.
Excellent communication skills are required in both written and verbal communication with a friendly and welcoming manner. You will need to be flexible in your working approach, working both independently and as part of a team to deliver the aims of the charity. This will include working evenings and occasional weekends.
About Bankside Open Spaces Trust:
Bankside Open Spaces Trust is an environmental and volunteering charity. We were launched in 2000 by a group of local people with an aim to improve the SE1 area, making it a greener, more beautiful place to live and work.
We manage and maintain open spaces, welcome volunteers from both the community and the corporate sector, run regular gardening groups, support park steering groups, organise and take part in public events and educational projects, and offer advice to others. We collaborate closely with local residents and businesses to champion green spaces.
Thousands of people enjoy our open spaces every day. Each of our sites is unique, with its own atmosphere, identity and sense of place. Our spaces include Red Cross Garden, Marlborough Sports Garden, Waterloo Millennium Green and Tate Community Garden. Our spaces have won more than 32 awards, including the UNESCO Man and Biosphere award, London in Bloom Champion of Champions and the MPGA London Spade for our community gardening partnerships.
None of our work would be possible without our incredible staff, volunteers and trustees. We are partnered with numerous community organisations, housing associations, educational and health organisations, landowners and funders who have worked with us over the years and their continued support is what makes Bankside Open Spaces Trust what it is today.
Apply via our application form. CV's will not be accepted.
We look forward to receiving your application to join our friendly team.
Bankside Open Spaces Trust is an environmental and volunteering charity working to provide outstanding green spaces and a community centre in SE1
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The client requests no contact from agencies or media sales.
Job Description
OVERVIEW
The Crossborder Forum (CBF) is a network of over 50 civil society organisations and activists working in the Belgium-France-UK cross-border space for migrant justice. The Crossborder Forum was set up in late 2020 in response to bilateral talks and agreements by governments on both sides of the Channel, to provide civil society with the space and infrastructure for transnational dialogue and solidarity. The Crossborder Forum is an independent project, currently hosted by the Joint Council for the Welfare of Immigrants (JCWI) – a leading migrants’ rights charity based in London. The Advisory Committee, composed of individual and organisational members of the CBF from across the three countries, provides strategic advice and support for the Manager.
The aims of the Crossborder Forum are:
- To provide a space for civil society organisations concerned with the UK-France-Belgium border, for exchanging information and expertise of ongoing cross-border migration and asylum issues.
- To construct a shared analysis of cross-border policies and their impact, building on work already done by actors in the respective countries.
- To facilitate cross-border collaboration on advocacy and policy work relating to bilateral issues between UK-France and UK-Belgium and reinforce existing projects by combining forces (e.g. on juxtaposed border controls, post-Brexit bilateral agreements, funding accords, safer routes for people who wish to seek asylum in the UK, etc).
- To meaningfully engage with and enable the participation of experts-by-experience (lived experience of cross-border migration issues, the shared border, and immigration systems) in the CBF.
ROLE SUMMARY
The Crossborder Forum is seeking an enthusiastic, organised, and self-driven Manager to lead the coordination of our growing transnational and multicultural network and deliver the CBF’s work according to the aims and activity plan developed by CBF members.
It is an exciting time to join the Forum. As well as leading on organising CBF activities, the Manager will have the opportunity to develop the Forum’s governance processes and implement its new Lived Experience Strategy. Alongside managing the day-to-day operations and external and internal communications of the Forum, the Manager leads the budget management and fundraising work of the CBF, supported by the Advisory Committee and JCWI. The Manager is line-managed by JCWI as part of JCWI’s Advocacy Team, supported by the CBF Advisory Committee, and accountable to the CBF membership. The Manager will have significant independence and autonomy in how they organise their time and plan the CBF’s work on a day-to-day basis.
KEY RESPONSIBILITIES
Network development and management
● Manage day-to-day bilingual (English and French) internal communications with and between CBF members to facilitate joint work and collective decision making
● Build and maintain relationships with existing and new CBF members
● Maintain momentum and energy in the network and amongst members who have varying capacity to engage with the CBF
● Organise and facilitate online CBF meetings every two months, with effective follow-up through minutes and action points in English and French
● Oversee and lead the implementation of agreed project activities e.g. learning sessions, joint actions and statements, production of resources
● Support the work of member-led thematic working groups of the CBF
● Organise the CBF’s first in-person conference, in collaboration with CBF members
● Represent the CBF to external stakeholders, including sector partners and funders Knowledge and information sharing
● Remain up to date on field, policy, and legislative developments relating to migration and borders in Belgium, France and the UK
● Compile and share monthly news digests with news, resources, and reports on relevant developments in the three countries
● Identify and respond to gaps in knowledge and training within the network, in relation to field, policy and legislative developments in the three countries
● Update and maintain the CBF website and social media accounts Strategy and governance development and implementation
● Facilitate the development of an overall strategy for the Crossborder Forum in collaboration with CBF members and the Advisory Committee, building on the four overarching aims of the CBF, the lived experience strategy, and funder commitments
● Oversee the implementation of the overall strategy and lived experience strategy
● Identify areas for governance and internal policy development and lead on co-developing these with the CBF’s members and Advisory Committee Budget management and financial sustainability With support from the Advisory Committee and JCWI (in line with hosting agreement):
● Prepare funder reports to demonstrate achievement of grant requirements
● Draft grant applications and identify new sources of funding to ensure financial sustainability of the CBF
● Manage and oversee the CBF budget, ensuring it is monitored and up to date, with spending in-line with agreed budget lines
Person Specification
SKILLS AND EXPERIENCE
Required Experience
● Working or volunteering in the migration sector in Belgium, France or the UK
● Minimum two years’ experience of project or programme management
● Demonstrable experience in building effective professional relationships with a wide range of stakeholders, e.g. civil society organisations, international NGOs, grassroots organisations and collectives, funders, academic researchers, consultants/freelancers
● Demonstrable experience in events planning for a diverse range of audiences
● Strong experience in facilitation, coordinating networks, coalition-building and/or collective initiatives
● Experience of budget management and narrative and financial funding reporting
Required skills
● Effective communication and interpersonal skills, and a strong ability to build positive working relationships across different cultural, political, and national contexts, and remotely
● Strong knowledge of the migration political context and civil society landscape in one of the three countries and awareness of issues relating to the UK-France-Belgium border
● Fluency in English and French – written and spoken
Required values
● Demonstrable commitment to the rights of people on the move regardless of their immigration status, country of origin, or way of migrating
● Strong commitment to wider anti-oppressive values and practices, including anti-racism, queer and trans liberation, gender justice, and the importance of an intersectional approach to social justice and solidarity
● Strong commitment to collective decision making and enabling equitable participation as a tool for achieving shared goals
Desired experience, skills, and values
● Experience conducting monitoring, evaluations, and learning work
● Experience working or volunteering on the ground in border spaces (e.g. Northern France)
● Knowledge of Dutch, or any additional language considered an asset
● Expertise by experience of the UK, France, or Belgian immigration systems (for more information on this, see our Lived Experience Strategy)
● Experience with using Squarespace with website development and content management
About JCWI:
The Crossborder Forum is hosted by JCWI, which provides line management, operational, and financial administrative support. JCWI is a founding member of the Forum, and has been the host organisation of the CBF since 2022, when the CBF first became a full-time independent programme. JCWI is a leading UK migrants’ rights organisation, which has been campaigning for migrants’ rights for over 50 years. JCWI challenges laws and policies that lead to discrimination, destitution, and the denial of rights of migrant communities and provides award-winning legal aid immigration advice and representation to people at the sharpest end of the UK’s immigration and asylum system. For more information,
HOW TO APPLY
- Please click "Apply" below and complete the application form
- Your application must include an up-to-date CV and a Cover letter (max. 2 A4 pages) outlining how you meet each criteria in the person specification. Candidates who meet some but not all the required person specifications are encouraged to apply.
- You can submit your application in English or French.
- We encourage applicants to also submit an Equality and Diversity monitoring
- Must have right to work in the UK
Deadline: Sunday 15th September, 23:59pm
Interviews: Tuesday 1st & Wednesday 2nd October, online.
Benefits
- 25 days annual leave plus additional discretionary days at Christmas.
- 5% employer pension contributions
- Ride to Work Scheme
- Discounted Gym Group membership
- Membership in JCWI’s staff union
The client requests no contact from agencies or media sales.
Permanent post - Full time (37 hours per week) or part time job share arrangement
Based in Reading with hybrid flexible working arrangements available (within Monday to Friday, 8.30am to 5pm). Occasional evening and weekend working is required.
Salary range: £28,722 - £35,103 per annum (Pro-rata rate for part time hours)
This role within our Business Development team will work closely with our Fundraising and Business Development Manager, and others across PACT, to achieve the fundraising targets associated with our business plan, objectives and values. You will play a significant role in generating income, building a robust pipeline of new and potential funding. You will compose and submit compelling funding proposals and applications that showcase the amazing work that PACT does for the families, children and vulnerable women we support.
We are looking for someone with a proven track record of successful trusts and foundations fundraising, securing donations at a five and six figure level. An excellent communicator, confident in building effective working relationships with others and willing to share their knowledge, practice and approach collaboratively. You will hold exceptional research skills and keep proactively up to date with the external fundraising environment, identifying trends and creating innovative responses to maximise our fundraising opportunities.
If this is you and you want to make a real difference and join our inspirational team, please visit our website for more information, how to apply and the full job description. The post is open on a full time or part time job share basis.
Closing date: 9am, Monday 09 September 2024
Interviews: Tuesday 17 September 2024
Early applications are encouraged as we may close this vacancy on an earlier basis if you are the right candidate for us. We look forward to hearing from you!
What we do
We are a well-established charity based in the Thames Valley with an office in Reading and second office in London. Our beneficiaries make up the wider PACT family and are supported through several community projects for children and adults facing multiple disadvantages including domestic abuse, homelessness, debt and victims or perpetrators of crime. Our current community projects include the Alana House women’s community programme and Bounce Back 4 Kids, a therapeutic domestic abuse recovery programme for families.
PACT is also a leading independent adoption charity in the UK, placing children with secure and loving families and supporting them with specialist therapeutic support. Our most recent Ofsted inspection rated our adoption service as “Outstanding”.
Our commitments
PACT is a supportive and respectful place where people are passionate about making a positive difference to the lives of women, children and families from many different backgrounds. We continuously look to progress the ways in which we create families and bring people together and encourage applications from people across all communities. We are committed to ensuring that our people and our services reflect the diversity of the communities we serve and applications from people from under-represented groups are particularly welcomed.
PACT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Anyone joining our team is subject to PACT’s Safer Recruitment pre-appointment enquiries. These include the provision of documentation of the right to work in the UK, Disclosure Barring Service (DBS) standard check, overseas police check where applicable and references covering a minimum 5 year period. All opportunities are based in the UK.
an adoption charity and family support provider helping hundreds of families every year through outstanding adoption and adoption support services
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Greenwich Music School drives creative, artistic, and personal growth through exceptional, accessible music lessons for all.
This flexible role offers the opportunity to make a meaningful impact in our community across the region, and is perfect for those seeking a rewarding part-time position with the freedom to balance work with other commitments.
Location: Fully remote or hybrid (up to 50% on-site in Greenwich, London)
Hours: Part-time, 22.5 hours per week
Salary: £16,200 (£27,000 FTE)
Reports to: CEO
About Us:
Founded in 2016 by professional musicians and educators Bethan and Ed Scolding, Greenwich Music School is a registered charity and a centre of excellence in music education. We believe in the transformative power of music and are dedicated to making high-quality music education accessible to all, particularly those who face barriers to learning.
Our impact is best expressed by the students and families we serve:
- “It feels kind of good to be the first one in my family to learn a musical instrument.” - Laksh, 10
- “What amazing work you are doing to bring the chance of learning music to people that may not be fortunate enough to access it. I hope this donation helps someone else to enjoy that too.” - Samantha, supporter and parent
- “Mia has been offered a gifted and talented place in her secondary school. Thank you for your support and for the excellent teaching.” - Parent
With a team of 40 outstanding teachers and over 650 students with weekly lessons across multiple venues, we have rapidly grown into a beacon of quality and positive change in South East London. We have ambitious plans to continue expanding our impact over the next years.
As an innovative startup we are constantly looking for aspects of our work and service that can be improved or enhanced, in the service of our community.
Join us and be part of a mission that changes lives through the power of music.
The Role:
As the Student Services and Operations Co-ordinator, you will be the first point of contact for all new enquiries and for queries from enrolled students and parents. You will be the voice of Greenwich Music School, embodying our values of positivity, creativity, quality, and respect. Through smooth communication and efficient scheduling you will create opportunities and solve problems for learners, enabling them to discover and achieve through music.
Key Responsibilities:
Customer Service and Enrolment Coordination:
- Act as the first point of contact for new enquiries, enrolled students, parents, and teachers.
- Ensure all messages are responded to within two working days, consistently providing timely support by maintaining an ‘inbox zero’ approach.
- Efficiently manage and prioritise a high volume of incoming queries to ensure a consistently smooth and supportive customer experience, from initial contact through to enrolment and ongoing student engagement.
- Liaise with CEO, Principal, teaching team and other specialists as necessary, including for specific streams such as bursary applicants and students with SEND, ensuring they receive the support they need.
- Track contact through our CRM and process data securely.
- For candidates based in or near Greenwich, the role may also include assisting student performers at our concerts and events, printing and packing, opening up teaching rooms for hire, moving and setting up equipment.
Scheduling and Lesson Management:
- Schedule and manage an efficient lesson timetable each term, accommodating individual lessons, group courses, and early years classes.
- Update and adjust schedules as necessary, taking into account multiple variables to ensure optimal use of resources and teacher availability.
- Efficient use of technology including the lesson booking and calendar platform, Slack, Google sheets, Zoho CRM, and other apps and services as required (training provided).
The role may also include other administrative tasks and assistance within reason, to ensure the smooth running of the charity.
About You:
- Highly Organised: You excel at managing multiple tasks efficiently and can handle a high volume of communications with ease.
- Excellent Communicator: You have strong written and verbal communication skills and can engage professionally with students, parents, and teachers.
- Tech-Savvy: You’re comfortable learning new software and tools for scheduling and communication
- Self-Motivated: You work well independently, taking initiative to solve problems and improve processes.
- Empathetic: You understand the diverse needs of our community, particularly those requiring special support, and can navigate these with sensitivity and care.
Benefits:
- Flexible working hours to suit your schedule.
- Opportunity to contribute to a meaningful mission in a supportive, community-focused environment.
- Be part of a passionate team dedicated to making music education accessible to all.
Our mission is to enable creative, artistic and personal growth through music education, for the people of Greenwich and surrounding areas.
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The client requests no contact from agencies or media sales.
We are recruiting a South Locality Lead Coordinator (28 hours per week) to join a supportive team who are committed to making life better for Manchester’s unpaid carers.
This post is an ideal opportunity for someone with project management experience, who is passionate about support for carers and enjoys working as part of a team.
Carers Manchester South (CMS) brings together three organisations: Manchester Carers Forum, Lifted and Together Dementia Support. The work of the team is focussed specifically on South Manchester. The Team works closely as part of Carers Manchester to raise awareness and identification of carers, and to identify what support is needed for carers that isn’t already there. Forming one team made up of partner organisations allows members of the team to each bring their own skills, experience, knowledge and passion to work together to put the quality of life of carers at the heart of what they do. The postholder would be directly employed by Manchester Carers Forum and would lead this team.
We are looking for someone with a good understanding of the needs of unpaid carers, who has experience both leading a team and a piece of work in partnership with others to achieve agreed outcomes.
This role is focussed on the South of Manchester and will involve some travel in the area. Your office/admin base would be your home address.
We offer training opportunities, flexible working and a generous leave entitlement.
The deadline for applications is Monday 16th September 10am. However, we may close applications before this deadline if we receive a large volume of applications. Interviews are currently scheduled to take place on Thursday 26th September in central or south Manchester. We will contact successful applicants by email.
We are unable to accept CVs.
We welcome applications from everyone irrespective of sex, sexual orientation, gender identity, ethnicity, faith and religion, disability and age. Appointment will be made on merit alone.
If you are disabled we will support you throughout the recruitment process with reasonable adjustments required.
Thank you for considering Manchester Carers Forum!
The client requests no contact from agencies or media sales.
Join our retail team as an Assistant Shop Manager at our Dorking shop and support the Shop Manager to maximise shop profit by achieving budgeted income, controlling shop expenditure in line with the shop's budget, and by recruiting and retaining a motivated team of volunteers. You will support the promotion of sustainable shopping and the shop’s social media to increase audience reach, attract customers, donors and volunteer supporters to deliver the Retail Strategy.
Income generation
- To support the Shop Manager to manage the Retail budget to achieve agreed targets:
- Help maximise shop sales by achieving agreed targets both through donated stock and bought in/new goods. This involves proactive stock generation, optimum pricing, processing stock to agreed amounts and stock planning.
- Achieve Gift Aid sales conversion target through maximising new donor sign up and encouraging repeat donations.
- Achieve the shops additional fundraising activities i.e., Christmas appeal sales targets through involving the shops team.
- Maintain high levels of shop presentation by merchandising and housekeeping to agreed standards as set out in the Shops Operations manual.
- Managing the stock levels of bought in/new goods, to include ordering of more stock as and when necessary.
- Assist in holding and attending Fundraising events to promote the awareness of The Children’s Trust.
- Source links with local communities to promote Retail in the community via media and other sources.
- Role involves a degree of manual handling in the sorting and lifting of stock.
- Job Purpose
- Job Description
- Duties and Responsibilities
Administration and compliance
- To ensure adherence to The Children’s Trust policies and procedures, in particular ensuring full compliance of the shops in line with all Health & Safety legislation, Trading Standards, Risk Assessments, Gift Aid, Lottery and all other legal or statutory requirements:
- Assist in controlling shop expenditure through effective cost control of weekly expenses.
- Ensure minimum losses of both stock and cash by following bank and till procedures and safeguarding the property of The Children’s Trust at all times.
- Adhere to all Policies and Procedures including those relating to the compliance with Health and Safety responsibilities, Gift Aid and Lottery.
- Complete all administration to meet the requirements, standard and deadlines for whom this work is produced.
- Embrace the change and development of new technology in the shop, for example The Loop (internal intranet) and Chariot (EPOS till system).
- Timely efficient responses to requests for information including voice and email messages.
- To fulfil any other agreed duties that may at times be reasonably required.
Personnel and Training
- To support the Shop Manager to ensure the Shop’s team are recruited, retained and developed:
- Led by the Shop Manager - provides positive, visible and proactive leadership to the Shops team.
- Assist in managing all employees and volunteers within the Shop in accordance with the aims and values of The Children’s Trust.
- Deputise and be accountable for all Shop Manager duties as and when necessary, in their absence due to sickness, holiday or recruitment.
- Assist the Shop Manager to recruit, induct, support, train and retain team of shop volunteers.
- Attend where appropriate, training courses relevant to the development of the role and Retail Sales meetings if required and cascade information to team as appropriate.
- Assist at other shops if requested and where reasonable.
- Carry out duties in accordance with Trust #Promises.
Customer Service
- To ensure customer care and quality of service.
- Provide excellent customer care through quality of service, dealing with complaints both efficiently and effectively, and having a good understanding of what The Children’s Trust does.
- Support other shops and fundraising colleagues as and when necessary.
The client requests no contact from agencies or media sales.
The RAF Charitable Trust is looking for someone with vision and ambition to lead the organisation. The need for our work is clear. Technology and aviation continue to advance at an unprecedented rate. The IET estimates that the skills shortage in STEM jobs costs the UK economy £1.5bn a year, and there are over 173,000 STEM vacancies. The UK Commission for Employment and Skills stated in 2022 that 43 per cent of STEM vacancies were hard to fill due to a shortage of applicants, leaving tech skills in even higher demand. The All-Party Parliamentary Group on Diversity and Inclusion in STEM also notes significant inequality in high skilled and graduate level roles for those from minority and disadvantaged backgrounds. RIAT’s ongoing success enables RAFCT to be increasingly ambitious regarding its impact through the inspiration of young people: 1. By 2026, RAFCT will have delivered high-quality interventions to over 500,000 young people (measured from 2022).
2. From 2026, RAFCT will deliver high-quality interventions to at least 500,000 young people every year.
3. These interventions will either be via:
a. New programmes unique to RAFCT
b. Existing programmes scaled with funding from RAFCT
To achieve this ambition, we are looking for a highly experienced Director to continue the Charity’s trajectory of growth. The successful candidate will work with the RAFCT Chair and Board of Trustees to set, implement, and then assure the delivery of the Trust’s strategy. The Director will lead the Trust’s charity team, and work closely with the Trust’s trading company, RAF Charitable Trust Enterprises Ltd, the RAF, and existing and new delivery partners and charities.
This is a role that requires pragmatism, vision, diplomacy and flexible and creative thinking. The successful candidate will be a strategic and credible leader with strong financial acumen and a successful leadership track record. They will possess an innovative and entrepreneurial mindset, and be able to connect ideas and people. They will have a proven record of collaboration while providing constructive challenge when appropriate, and they will have good experience of measuring impact in a national STEM setting. They will also ensure high operational standards while continuing to promote a transparent, collaborative and values-driven culture within the Charity team.
Of note, the successful candidate will be highly supportive of the RAF and Defence, and have a passion to deliver the life-changing benefits for young people of an interest in aviation, and STEM.
For more information and to download the full Application Pack, including Candidate Brief, Job Summary and How to Apply instructions, please click on APPLY.
The client requests no contact from agencies or media sales.
About the role:
We understand that a spinal cord injury can be devastating, but we believe it shouldn’t prevent anyone from getting the most out of life. And we’re here to help make sure that can happen through our range of services that are designed by, and delivered for people affected by spinal cord injury.
The role of Head of Services is a new one and reflects the growth and diversification of how we reach our audience and offer them support. We want to reach everyone affected by spinal cord injury across the UK.
As our Head of Services, you will lead the development, quality and sustainability of an award-winning portfolio including our Mentoring, Digital, Courses and Vocation Services – as well as providing support to oversee our vital Volunteer Development Programme.
As the only charity in the UK with dedicated services for children and young people with spinal cord injury, you will also use your expertise to guide this key area of our work.
Reporting to the Director of Services and working with the Head of Strategic Engagement, you will play a key role in the strategic leadership of the directorate.
You will be naturally driven to achieve the best outcomes for people affected by spinal cord injury. Above all, you will be passionate about being able to demonstrate the impact of what we do, and you will see for yourself how Back Up quite literally transforms lives every day.
About us:
At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.
Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing dedicated services to children and young people.
At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.
In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.
At Back Up, we inspire people affected by spinal cord injury to get the most out of life.
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The client requests no contact from agencies or media sales.
Corporate Partnerships Officer
Advancement
Full-time
Permanent
£33,368 per annum
Application deadline: 12pm (midday) on Sunday 1 September 2024
About the role:
The British Museum's Advancement department is responsible for securing funds for the Museum from across a menu of different fundraising activities. The Corporate Partnerships team is responsible for developing and maintaining mutually beneficial relationships with sponsors, and members in the corporate sector.
A key aspect of the role is to support the Head of Corporate Partnerships with the management of existing relationships with corporate supporters. You will inherit a portfolio of current supporters wherein they are expected to plan, initiate and deliver activities to manage, maintain and grow relationships.
Additionally, the role requires a large focus on business development with opportunity to increase team revenue from new corporate sponsors, partners and members. The Corporate Partnerships Officer will liaise across various departments within the Museum to develop proposals, marketing materials, reports, monthly network news, and a variety of other team resources.
Key areas of responsibility:
Income Generation
- To be responsible for the day to day management and renewal of an agreed upon number of corporate sponsors, partners and members on an annual basis, recognising opportunities to increase revenue to sponsorship level when available.
- To recruit an agreed upon number of new corporate sponsors, partners and members on an annual basis (securing multi-year agreements whenever possible).
- To play an active role in development of new business pitches (with the support of either the Manager Corporate Relations or Head of Corporate Relations).
Account Management
- Maintaining regular communications with corporate supporters in the assigned portfolio and cultivating the relationships for future giving.
- Ensuring the efficient and complete delivery of benefits in consultation with the Events team.
- Identifying and encouraging senior relationships across both organisations.
- Ensuring Raiser's Edge fundraising database is updated and holds accurate information for each relationship in the portfolio.
Administration
- Liaise with Museum stakeholders to supply accurate information for use in sponsorship/funding proposals for current and/or prospective corporate supporters (i.e. become a subject matter expert for the Corporate Relations team in certain agreed upon funding areas of interest).
- Responsible for new business research, identifying and approaching suitable prospects, as well as coordinating response to specific interested prospects.
About you:
- Educated to degree level or equivalent.
- IT proficient as well as experience using databases.
- Keen understanding of fundraising practices and principles alongside project management experience.
- High level of organisation, attention to detail and administrative skills and able to work to tight deadlines across multiple departments.
- Confident, diplomatic, persuasive and professional, able to stay motivated and willing to work outside of normal office hours.
About the British Museum:
Founded in 1753, the British Museum's remarkable collection spans over two million years of human history and culture. The Museum is a leading visitor attraction, and its world-famous collection includes the Rosetta Stone, Egyptian mummies, the Sutton-Hoo finds, and the Lewis Chessmen. The Museum also holds an extensive collection of prints and drawings spanning 600 years, including works by the greatest graphic artists Dürer, Michelangelo and Rembrandt.
You can view a selection of our impressive collection of prints and drawings in our .
The Museum offers a competitive benefits package including:
- Generous annual leave allowance of 25 days (rising to 30 days after 10 years' service) plus 2.5 privilege days and plus bank holidays.
- Membership of the civil service defined benefit pension scheme (find out what benefits a civil service pension provides).
- Free entry to a wide range of museums and exhibitions
- Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections.
- Interest-free travel, bicycle, and rental deposit loans
- Professional and personal development opportunities
- Employee Assistance Programme
- Discounts on food and gift shop purchases
Additional details:
For more information about this role, please see the job description.
If you have any additional needs that we should be aware of in order to support you with your application, please provide details
The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a Museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of their relevant knowledge, skills and experience.
We offer a flexible way of working that allows our employees to work remotely in a way that suits them and the organisation. We welcome questions and conversations at interview stage about how flexible working could work for you.
The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.
We're looking for a kind, compassionate and resilient Bank Support Worker to join our Learning Disabilities service in Newham. No personal care or experience is required, just the right values.
£13.15 per hour, working a zero hour contract.
Want to feel like you have an exciting future? You'll feel at home here.
Bank Support Workers have the ability to accept any shifts available on an ad-hoc basis across from all of Look Ahead's specialisms including Mental Health, Learning Disabilities, Homelessness and Young People. Bank Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. Within Learning Disability services, this will include providing physical, domestic, emotional and social care. Within Mental Health and Homelessness services they will enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package. While carrying out activities, Bank Support Workers should deal with all customers, visitors and staff in a professional and appropriate manner and report to Look Ahead staff and management any observations relating to customers' welfare.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Building supportive, trusting relationships with customers
Conducting key work sessions that are innovative and engaging in order to achieve Support Plan goals
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Proactively manage risk and safety both in and outside of their physical living environment
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Report any observations relating to customers welfare
Develop and maintain links with all key agencies and service providers in the local area to provide a range of engagement opportunities for customers in the community
Enable customers to make full use of community facilities by providing support as directed
For the full list please see our website.
The above sets out the key responsibilities and typical tasks, however not all of these tasks will be relevant to all specialisms. You may also be required to undertake various other tasks and duties to ensure that our customers' needs are fully and effectively met. The list is not exhaustive.
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
For the full list please see our website.
What you'll bring:
Applicants may have some previous relevant work experience. This may be experience gained from care of a vulnerable person or work in similar organisations. Prior experience is not a pre-requisite for the role as key behaviours and core competencies will also be taken into account.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We are looking for two additional people to join our existing Universal Credit Support - Help to Claim team.
The team provides an effective and efficient support service for first time Universal Credit claimants including those subject to managed migration. The service includes the provision of advice, information and digital support via telephone and digital channels, aimed at helping claimants through to the first payment of Universal Credit.
You will need to be proficient in IT with effective communication skills. Knowledge and experience of welfare benefits advice is desirable but not essential, as training will be given.
The role will be a mix of home and office working.
The client requests no contact from agencies or media sales.