Account Manager Jobs in Westminster, Greater London
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North Paddington Foodbank (NPFB) is the UK’s first and only full cash-first foodbank, pioneering a transformative approach by providing customers with emergency cash grants alongside advice and support services. We’re looking for a dedicated and passionate Welfare Benefits Advisor to help deliver life-changing financial support to individuals in Westminster who may be missing out on benefits or are struggling with debt.
This is an exciting opportunity to work directly with those in need, offering tailored guidance on welfare benefits, income maximisation, and budgeting. You will have the chance to make a real impact on the lives of vulnerable people, ensuring they receive the financial assistance and advice they deserve.
Role Overview:
We are seeking a passionate and driven Welfare Benefits Advisor to join our team and make a significant impact on the lives of those in need. This position is vital in ensuring that underserved communities in Westminster access the financial support they deserve. The ideal candidate thrives in a dynamic environment and embodies a positive, solution-oriented mindset.
Key Responsibilities:
- Casework Support: Provide comprehensive casework support to NPFB service users, assisting with welfare benefit claims (PIP, ESA, Universal Credit) and addressing independent reviews.
- Debt Support: Offer basic debt advice, focusing on priority debts, applying for Local Housing Allowance, and facilitating referrals to specialists for complex cases.
- Financial Capability: Help clients create realistic budgets and develop essential financial skills to foster independence.
- Income Maximization: Deliver tailored advice to maximize household income through benefit checks, applications, and challenges to ensure clients receive their rightful support.
- Outreach Coordination: Manage outreach clinics and community events, collaborating with partners to enhance service delivery.
- Client Engagement: Provide advice across various settings, including the NPFB office, community outreach, and digital platforms.
- Record Keeping: Maintain accurate case records and ensure timely completion of funding reports and evaluations.
- Training: Stay updated on welfare legislation and provide training sessions for staff and volunteers on welfare rights issues.
Qualifications:
- Proven experience in delivering social welfare advice.
- Ability to empower clients facing welfare benefits and debt challenges through empathetic support.
- Excellent communication and interpersonal skills, with the ability to manage challenging situations effectively.
- Proficient in managing a caseload and meeting deadlines to ensure timely client support.
Personal Attributes:
- Commitment to quality, continuous improvement, and excellence in service delivery.
- Demonstrated leadership qualities and emotional intelligence.
- Passionate about equity, diversity, and inclusion, with a willingness to challenge discrimination.
Other Requirements:
- Willingness to travel across Westminster and work occasional weekends or evenings.
- Right to work in the UK and willingness to undergo an enhanced DBS check
If you thrive in fast-paced environments, are driven to create positive change, and want to work with an innovative team that believes in the power of cash-first interventions, we’d love to hear from you!
This is a new and exciting opportunity for a seasoned climate campaigner to deploy their skills in new ways, developing change strategies that will shift the climate ambition and the investment decisions of key steel companies. The steel industry is a major driver of climate emissions and yet few in the industry feel urgency and few outside the industry know that. Your job will be to help us change that.
European-headquartered steelmakers account for a small share of production but have an important role to play in shaping a pathway for transforming the industry and setting the pace. There are companies that are innovating, while others that should be leading the way but are stuck in coal-based production. We are seeking a dynamic corporate campaigner based in Europe/Africa timezone who is able to use their creativity to design and implement campaigns to drive change in steel companies.
ABOUT THE ORGANISATION
SteelWatch is an international climate campaign organisation established in June 2023, driving corporate accountability and action in the steel sector. Our vision is a steel industry that underpins a thriving zero emissions economy. Our priority is that the steel industry gets on track for a 1.5 degree trajectory this side of 2030.
We run corporate campaigns and challenge the global industry to replace complacency with urgent action. We currently focus on OECD countries, and specifically in Europe and Japan at present, with team members in UK/Europe and Asia Pacific timezones. As a young organisation, we are evolving, testing, and learning, and seek team members who will enjoy breaking new ground with us.
ABOUT THE ROLE
We are looking for a dynamic Corporate Campaigner who will lead, develop and implement creative campaigns and strategies to drive change in steel companies. This will require using multiple pressure points across the steel value chain; shifting narratives, engaging with national campaigns, exposing inadequacy of climate plans, harnessing investor pressure, driving demands for green steel and much more. The Corporate Campaigner will work closely with our CSO allies, notably from European Fossil Free Steel Network (EFFSN) and Fair Steel Coalition, to contribute to the impacts of the wider ecosystem and to sharply define the role of SteelWatch and its campaigns. This is likely to involve collaborations beyond Europe, in North America, Africa, Asia or Latin America. As a member of the first international climate NGO specialising in steel decarbonisation, you will work with other SteelWatch team members located across Asia-Pacific, Africa, and Europe.
For the steel industry to move toward decarbonisation, technological advancement is not the only solution. We need to fundamentally drive systemic changes to the long-held methods of steel production, the iron and steel value chain and the industrial structure, and going further, the relationship between the steel industry and the future of the decarbonised society. We are looking for someone who is able to use their creativity to engage not only in negotiations to achieve GHG emissions reductions, but also in critical thinking to provoke dialogues about what our climate needs from the industry’s corporate actors and other stakeholders today, to ensure a better future for people and the planet.
Responsibilities:
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Develop campaign strategies and plans in collaboration with your analytical and communication colleagues and with partner organisations, where relevant;
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Track and monitor company and investment calendar, announcements and news to identify opportunities for driving change;
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Plan and deliver campaign outputs; public communications, on-ground activities, media appearance, corporate engagement and other tactics, responding to emerging campaign opportunities;
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Engage with relevant stakeholders, corporate actors, financial institutions, government officials, industry experts, in pursuit of the campaign strategy;
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Participate actively in coalition conversations and activities;
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Undertake necessary research and report writing for the campaigns, working closely with the Steelwatch Steel Analyst;
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Give inputs to and deliver communication outputs and collaborate with the communication colleagues to respond timely to emerging news;
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Contribute to measuring the impacts of the campaign and produce reports, including funder reports, where required;
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Other responsibilities assigned by the Campaigns Director.
APPLICATION CRITERIA
We seek applicants with several years experience in corporate campaigning and a track record of managing the A-Z of campaign delivery. We will also consider, for entry at a more junior level, applicants with less experience but who have the campaigning mentality and strong delivery skills, with potential to grow in the role. Candidates with more substantial experience could be considered for a more senior role. For candidates of any level of experience, an appetite to learn and grow in the role is expected, as this is pioneering work.
Essential skills and experiences
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At least 6 years experience in designing and implementing campaigns;
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Experience with change strategies that target corporate actors to change their behaviours and business models, and with driving climate action;
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Ability to understand and articulate systemic problems and solutions; experience and/or appetite for change making;
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Knowledge of and natural instinct to pick up on shifting socioeconomic contexts, societal narratives and political environments;
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Ability to convey argument crisply and convincingly, verbally and in written form;
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Ability to collaborate with effectively with a wide variety of partners, from allies to analysts to communication experts;
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Proven strong organisational skills to coordinate multiple inputs and manage different deadlines, working on immediate tasks as well as longer pieces of work;
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An appetite to work in a start-up, with all the curiosity, adaptivity and learning that it entails.
Language requirements
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Ability to work in English at a professional level is a requirement. Additional language in Spanish, German, French or Portuguese is preferred.
Desired skills and experience
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Direct experience of work in climate, industry decarbonisation, and energy transition;
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Awareness of global dynamics and ability to think beyond borders for campaign leverages, blockages and opportunities;
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Excellent skills in writing for analytical reports as well as engaging media contents.
For full list of working conditions, benefits and ways of working, please see our website.
Our Mission is to turbo-charge the transformation to a decarbonised steel sector that enables the environment, communities and workers to thrive.
The client requests no contact from agencies or media sales.
The young people we support in this service are amazing, they are courageous, determined, and brave. These young people have often survived very difficult experiences and have often experienced high levels of violence in their lives. This can mean at times we have to work harder to secure their trust and build relationships with them. The experiences these young people have had in their lives means they can feel frustrated, angry, and upset. We need someone committed to showing care, respect, patience and understanding, someone who understands that challenging behaviour can be a demonstration of the impact of multiple traumas. This is a fixed-term role for 12 months
- Full time, 12 month fixed-term role in our Youth Justice Team
- Salary £31,200-£34,736
- Deadline: 9am, Thursday 24 October
We're looking for a kind, compassionate and resilient Enhanced Support Worker to join our Mental Health service in Westminster. No personal care or experience is required, just the right values.
£28,068.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community, by providing flexible and individually tailored support.
Rota:
5 week rolling rota, working on a 4-5-6 day week pattern
Shift times:
Early: 8am-4pm
Late: 2:30pm-10:30pm
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Undertake initial and continuous assessment of needs and potential risks and agree levels of support actions and capture outcomes in Support and Risk Management files.
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Develop and maintain links with all key agencies and service providers in the local community especially the local mental health system to ensure that customers receive the best treatment available
Lead on an area of specialism (e.g. , health and wellbeing) , build partnerships and develop internal and external opportunities for service-users in this area
Empower customers to ensure they receive the service and benefits they are entitled to
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
Adhere to Look Ahead's Policies and Procedures
Engage in learning and development activity to increase knowledge and skills
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned.
Work patterns are over a 7 day shift rota (shift pattern is a mix of early shifts (8am-4pm) and late shifts (2:30pm-10:30pm) . The service operates 24 hours 7 days a week.
All staff members must be confident using IT.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self-development as well as thrives on change and enjoys dynamic diverse environments.
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Essential:
Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Desirable:
Experience working in mental health
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Job title: Programme Administrator
Term: Full time, permanent
Salary: £29,120
Location: Victoria, London – hybrid (working one to three days in the office each week)
Closing date: 12 noon, Monday 21 October 2024
Interviews: w/c 28 October 2024 (held online)
NHS Providers' development programmes team delivered a range of training and development activities for NHS boards and foundation trust governors. The team delivers over 200 events annually. We are looking for an additional programme administrator to take responsibility for the efficient event and logistics administration of this work to deliver high quality training and support for our members. This activity is delivered virtually, in-person or hybrid.
This is an exciting opportunity to join a busy, high-performing team working across two of NHS Providers' successful programmes – GovernWell and the Board Development programme. The individual should enjoy working in a fast paced environment, be a good communicator with the ability to liaise with colleagues and external stakeholders at all levels both internally and externally. They must be able to work flexibly, both independently and as part of a team, along with being insightful and organised with a keen eye for detail.
We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. We particularly encourage applications from those from underrepresented communities.
To apply, please send a CV and cover letter setting out why you are interested in the role and how you meet the person specification to the HR Team.
NHS Providers is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported and welcomes applications regardless of sex, gender identity, race, age, sexuality, beliefs, or disability. To be successful in this role you will need to be personally committed to being anti-racist and support our broader diversity work across all protected characteristics.
Please note: You must be eligible to work in the UK to apply for this vacancy. NHS Providers is not able to offer visa sponsorship
The client requests no contact from agencies or media sales.
We're looking for kind, compassionate and resilient Bank Support Workers to join our Young People service in Hounslow. No personal care or experience is required, just the right values.
£13.15 per hour, working a zero hour contract.
Want to feel like you're making a difference? You'll feel at home here.
Bank Support Workers have the ability to accept any shifts available on an ad-hoc basis across from all of Look Ahead's specialisms including Mental Health, Learning Disabilities, Homelessness and Young People. Bank Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. Within Learning Disability services, this will include providing physical, domestic, emotional and social care. Within Mental Health and Homelessness services they will enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package. While carrying out activities, Bank Support Workers should deal with all customers, visitors and staff in a professional and appropriate manner and report to Look Ahead staff and management any observations relating to customers' welfare.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Building supportive, trusting relationships with customers
- Conducting key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Report any observations relating to customers welfare
- Develop and maintain links with all key agencies and service providers in the local area to provide a range of engagement opportunities for customers in the community
For the full job description please see our website.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Essential:
Applicants may have some previous relevant work experience. This may be experience gained from care of a vulnerable person or work in similar organisations. Prior experience is not a pre-requisite for the role as key behaviours and core competencies will also be taken into account.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Age UK Lewisham and Southwark (AUKLS) is a local, independent, self-funded charity that exists to improve the lives of older people in Lewisham and Southwark. AUKLS enjoys an open and participative working environment. We work to our core values which include being fair and equal as a service provider, employer and partner. Teamwork, collective responsibility and delegated authority are central to this process. A key element of all roles is to develop and maintain the organisation’s working ethos and culture.
As part of the social prescribing team, you will work in partnership with community organisations, health and social care and statutory services to provide a social prescribing service to people aged 50 and over, and/or self-identifying as a carer of an older person living in the London Borough of Southwark. The role will be based at our Healthy Living and Learning Centre, as well as working from our Stones End Day Centre, from partners' sites across the borough, in clients' homes nad in other venues that clients' might choose.
We are looking for a passionate person who enjoys a varied working day and is passionate about supporting older people to maintain their wellbeing and independence.
Employee Benefits:
- 26 days annual leave + bank holidays (pro rata for part-time)
- Additional day's leave for Birthday
- Access to Employee Assistance Programme, including access to helpline for partners and dependents
- Flexi time scheme allowing the claiming back of additional hours worked (where appropriate to role)
- Other flexible working options, including working from home (where appropriate)
- Generous contractual sick pay scheme, allowing staff to recover without the worry of loss of income
- CycleScheme members – enabling employees to save 25-39% of the cost of a new bike & accessories whilst also spreading the cost
- TechScheme members – enabling employees to purchase tech through AUKLS and spread the cost from their salary
AUKLS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
The client requests no contact from agencies or media sales.
Do you have the ambition to make a difference to autistic children and young adults?
At Ambitious about Autism, we stand with autistic children and young people, champion their rights and create opportunities. This is a great time to join Team Ambitious, as we continue to progress our innovative and exciting plans laid out in our Time for Ambition strategy.
We have an exciting opportunity for a Speech and Language Therapy Assistant, (S< Assistant) who shares our vision. S< Assistant, you will provide high quality support to the speech and language therapist in Ambitious College, providing services to learner, their families, and staff who access support from the integrated services teams.
The successful candidate will have:
- Experience of working with CYP with autism and learning disabilities
- An understanding of the needs and difficulties of people with autism, learning difficulties and mental health needs
- Ability to work independently, reliably and consistently under the full clinical oversight and supervision of a speech and language therapist
- An ability to interact effectively with staff from all disciplines.
- An ability to interact with people with a history of Behaviour that challenges
Please see the full recruitment pack on the link below.
In return, we offer excellent benefits including flexible working, very generous holiday allowances, access to professional developmen and more.
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to young people we work with
We are seeking a motivated person who is passionate about education for social justice to design, plan and deliver courses and workshops on various subjects related to co-operative leadership, education and working practices.
Activities will include the design and development of high quality learning materials, including digital and online resources, the delivery, assessment and evaluation of courses (in-person, online and blended), and contributing to the development of the College curriculum plan.
Salary: Up to £26,240 pro rata (based on 28 hours per week)
The role is home based, with regular travel to Manchester and with some additional travel across the UK and abroad. You’ll need to be a self-starter, highly organised and able to prioritise your workload.
If this sounds like the role for you, find out more by reading our candidate pack and apply today!
The client requests no contact from agencies or media sales.
Purpose of the Job
The Dad Matters coordinators deliver a range of universal and targeted interventions aimed at male parents in the First 1001 Days. They support dads and other male carers with attachment and bonding, mental health and access to service. They also work with professionals and perinatal services to ensure dads and male carers are engaged, supported and heard within clinical pathways.
The post holder will:
- Build on the Home-Start Haringey, Hackney and Waltham Forest foundation of peer support by engaging and supporting dads in one to one and group situations.
- Ensure that parent – infant relationships are a thread through every relationship and conversation with dads.
- Raise awareness of the risks of poor mental health for fathers and their families during the perinatal period
- Raise awareness of the impact on fathers of caring for a partner affected by perinatal mental health issues
- Develop the Dad Matters volunteer role
- Develop close links with other health and voluntary agencies
- Facilitate regular consultation with fathers through outreach and focus groups
Main Responsibilities
Support to Dads
The post holder will provide individual and group support to dads during the perinatal period. This will involve the following:
- Meeting dads at ante-natal clinics
- Facilitating or co-facilitating ante-natal Dad Chats in person and online
- Supporting the developments of support offered to dads with children on NICU and those with partners in receipt of care from Perinatal Mental Health teams, Adult Mental Health, IAPT and Parent Infant Mental Health teams
- Signposting and supporting access to other services as appropriate
- Undertake designated responsibilities to safeguard and promote children’s welfare
- Ensure equality of opportunity, fairness and diversity in all aspects of work
- Facilitate regular consultation with fathers in order to ensure that all resources are targeted appropriately
Promotion & Awareness Raising:
- Maintain up-to-date information for dads and make this available through the Dad Matters website and a range of social media
- Engage dads through social media, self-referral and email.
- Ensure the integrity of the Dad Matters Brand when engaging dads and professionals.
Recruiting & Managing Volunteers – this will involve:
- Promoting, developing and delivering volunteer recruitment campaigns
- Recruiting, selecting and preparing suitable volunteers
- Arranging and co-ordinating volunteer activity in person and online
- Providing support and supervision for volunteers engaged in working with dads
- To provide further training for Home-Start Haringey, Hackney and Waltham Forest home visiting volunteers as appropriate
Monitoring & Evaluation:
- Support the evaluation of the impact of Dad Matters
- Ensure accurate and relevant record keeping and data collection
Working in Partnership
- Develop and maintain excellent working relationships with key health partners, including those from Parent Infant Mental Health teams, Midwifery, IAPT, Perinatal Teams, Adult Mental Health, Health Visiting and other VCSE groups
- Networking appropriately within the community
- Delivering/co-delivering training to multi-agency colleagues as appropriate
The post holder may be required to undertake any other duties that fall within the nature of the role and responsibilities of the post as detailed above.
Application Deadline: 23:30pm on 31st October 2024
Interviews will commence week of 11th November