Account Management Jobs

About Us 

Hibiscus Initiatives is a passionate, women’s organisation, delivering high impact advocacy and advice services for more than 35 years to those at the intersection of the Criminal Justice and Immigration systems. As an organisation, we have distinct expertise in working with Black and minoritised women in prison, in the community and in immigration removals centres.

Our holistic and trauma informed approach makes a real and lasting impact on women's lives. We aim to make a difference within the criminal justice and immigration systems too by working with women and amplifying their own voices, so their experience is recognised by those making policy decisions

We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or gender-based violence.

Hibiscus adopts anti-racist; anti-oppression, and feminist principles and believes in the importance of nurturing a diverse team who can embody these principles.

We are committed to the wellbeing and development of our staff. We provide regular training and other learning opportunities and offer wellbeing classes and activities, clinical supervision, an Employee Assistance Program and other benefits to support staff wellbeing.

This post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010.

About the Role

We are now recruiting for an experienced Director of Operations to play a crucial role in guiding our driven and committed team as we shift our culture and infrastructure, upholding our vision, mission, principles, and values.

The post holder will work with colleagues to develop, implement and review Hibiscus’s strategy and plans, particularly as they impact our operating and finance models. They will be responsible for developing and monitoring the annual business plan, reporting progress and providing reliable structural, financial and people management. They will support the CEO in building and instilling a sense of unity and purpose into the work of the organisation, and represent the operational work to the Board. They will be responsible for the efficient running of operations and central functions, conducting risk assessments, monitoring performance and reviewing procedures, with a particular focus on overseeing the effective financial management of the organisation.

The successful candidate will be responsible for financial planning and producing financial budgets for the organisation, alongside monitoring projects from start to finish, preparing costings for funding applications, agreeing contracts and grant terms, monitoring deliverables and co-ordinating timely reporting. They will oversee the production of quarterly management accounts and yearly finance audits, and communicate the financial landscape of the organisation to the Senior Leadership Team (SLT) and Board. The Director of Operations will play a key role in risk and compliance, with a focus on data, safeguarding, policies and procedures, and legal and statutory requirements. They will work to increase the effectiveness of our operations, whilst supporting and contributing to the fundraising efforts of the organisation. A key element of the role will be to work to integrate our workplace culture into HR processes and procedures, modelling a fair and open management approach that ensures trusted relationships are embedded throughout the organisation.

[Please note: Successful candidates will need to have been resident in the UK for a minimum of 3 years to ensure the clearance process is authorised.]

Salary
£60,000 – £65,000* per annum

*Salary negotiable up to the mid-point of the band, depending on experience

Team
Operations

Duration
Permanent 

Hours
Full-time (35 hours per week)

Location
Hibiscus’ main office in Islington, London, for between two and three days a week. Flexible working arrangements available for the remaining days.

Reporting to
CEO

About you

We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or gender-based violence.

The successful candidate will have significant experience of strategic financial planning and managing organisational finances. The candidate will have a clear commitment to Hibiscus’ vision, mission and values, and a strong commitment to anti-racism. They will have a willingness to deepen their understanding of our work and show a commitment to personal growth.

The successful candidate will be able to demonstrate a strong understanding of safeguarding, health and safety, data protection, Charity Commission and Companies House requirements, alongside other major compliance areas. They will have highly effective communication and presentation skills, and will be confident liaising with Hibiscus’ teams, the board and a wide range of contractors and partners. This will include demonstrable skills around change management and a strong understanding of risk management. Experience of writing and contributing to fundraising bids is desirable, as is prior experience of the charity sector.

The successful candidate will demonstrate a commitment to Hibiscus's ethos aims and objectives, including having an intersectional and anti-racist approach to the work and a comprehensive understanding of one of more of Hibiscus’ key work areas.

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

About the role

The Philanthropy Account Manager sits within the Philanthropy Team and will work with supporters who are giving at the five and six-figure level. They can be individuals, couples or small family trusts and often support many different areas of our work, both financially and non-financially. As a team we are a friendly, innovative, creative, collaborative team and, whilst we have an ambitious income target this year, we are bold in our ambitions for growth. We are always up for trying new things, taking a few risks and learning from when things fail. Our ultimate goal is to enable our donors’ support to be as impactful as possible, and inspire their loyalty and commitment to our mission to end homelessness.

The Philanthropy Manager role is varied, and alongside managing a portfolio of warm donors and prospects and securing five and six-figure gifts, there will be opportunities to lead on fundraising campaigns, events and other key projects. Other parts of the role include actively seeking new business working with our prospect researcher, building relationships to support and facilitate peer-to-peer giving, and finding new and creative ways to engage both new and existing donors in Crisis’ work. Creating compelling proposals, cases for support, reports and other bespoke communications will also be required. The successful candidate will manage, coach, and inspire the Philanthropy Administrator, and support them with their workload.

About you

We are looking for someone who has:

• A proven track record of building strong relationships with prospects and donors and securing gifts at the four to five-figure level.
• Experience of engaging and influencing high-value and high-profile individuals; understanding their motivations and inspiring confidence.
• Excellent communication skills, both written and verbal (including listening skills).
• Excellent influencing skills to develop internal and external relationships.
• An entrepreneurial and creative approach, with the ability to spot opportunities to bring supporters closer to Crisis’ work.
• Ability to manage projects, events and fundraising campaigns.
• Is passionate about social injustice, believes in an equitable society and is excited to support us in our mission of ending homelessness

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness. 

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.

• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave. 
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Two-days (pro rata) wellbeing days
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 1st December 2024 at 23:59

Can I use Artificial Intelligence (AI) technology for my application?
 We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094  

We are looking for a Corporate Partnerships Manager for an incredible health charity, to be responsible for driving and developing the Corporate Fundraising Strategy.

The role would suit a Corporate Fundraising Executive looking for a step up or a Corporate Account Manager or New Business Manager looking to develop their experience in new business or account management.

This role can be hybrid or UK homebased with agreed visits to London office.

The Charity
A passionate charity, dedicated to providing practical and emotional support to those in need and theyre family. They have a staff of c38 people securing c2m last year.

Youd be joining a arm and welcoming team with a proven track record in service delivery and a well-established donor base of longstanding relationships.

The Role
Create, develop and roll-out Back Ups corporate prospecting approach.

Build and maintain corporate pipeline, seeking out new prospects and opportunities to build long lasting strategic partnerships.

Write strong and impactful applications / proposals ranging in value from 5,000 to 500,000.

Account manage relationships with current strategic partners

The Candidate
Previous successful experience of corporate new business development.

Demonstrable success in a competitive pitch process.

Experience of account management of corporate partners resulting in increased income.

Experience setting income targets.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

We are looking to recruit an organised, proactive and enthusiastic Company Manager to play a pivotal role at the heart of Creative Recovery, Barnsley’s leading arts and mental health charity.

Creative Recovery uses the arts and creativity to support mental health and recovery, boost well-being, build community and bring about social change.  

The Company Manager is an exciting new position, which will provide essential organisational and administrative management within our organisation: ensuring the smooth running of day-to-day activity, particularly programme and building management, employing efficient systems and processes.The Company Manager will be at the heart of the dynamic growth of our work with communities and partners across Barnsley over the next three years and beyond.  

​As a new role, coming on board during a time of growth, the Company Manager role offers a unique opportunity for a driven, resourceful and collaborative arts administrator to have a real impact on the organisation and our work. 

The role also offers the possibility of additional hours (freelance work, depending on skillset): we are a dynamic and growing organisation and aim for staff to grow with us.

We welcome applications from people from outside the field of Arts and Mental Health who may be looking for a new challenge. Please ensure you can evidence as many of the essential criteria as possible in your cover letter, considering transferable skills and personal experiences that may be relevant.

About the role  

Reporting to Arts Development Director

Term Part-time (21 hours per week), 3-year fixed term contract (with potential for renewal, subject to funding) 

Salary £16,800 (£30,000 FTE) (with the potential for extra paid hours, subject to skillset and need)

The usual hours of work will be within the envelope 9am-5pm Monday to Friday with occasional evening and weekend work. The specific days/times to be worked will be agreed by negotiation with the successful candidate.

Location Prospect House, Prospect Street, Barnsley, S70 2NR. This will be the primary location of work, with regular travel to venues across Barnsley routinely required along with further travel to conferences etc.

Application deadline 06.00 PM UK time, Thursday 28 November 2024 

Start date December 2024 / January 2025 

What we offer 

• 18.5 days paid holiday
• Contributory workplace pension scheme 
• Ongoing training, alongside regular appraisals and opportunities for development
• A welcoming community of arts and mental health practitioners

​Accessibility is important to us. Should there be a more accessible format in which you would prefer to send an application, please do get in touch!

To Apply:

Download our recruitment pack for details of the key responsibilities and person specification. Please click on the 'How to apply' button to access this.

Academy of Medical Sciences
Finance Manager
Salary: £52,996 - £58,885
Permanent, flexible working
Hybrid working, 1 day a week in office
Office based at Portland Place
Closest Stations Regent’s Park and Great Portland Street 

The Academy of Medical Science are the independent, expert voice of biomedical and health research in the UK. The Academy’s vision is good health for all supported by the best research and evidence. Their mission is to help create an open and progressive research sector to improve the health of people everywhere. They do this by supporting researchers with innovative funding and career development opportunities; helping create a more sustainable environment for delivering outstanding research, and helping researchers to work with academia, the public, policy makers and industry to make the greatest difference to health

The Finance Manager is a high impact role, based in the Academy’s Finance Team, and will be responsible in advising across the organization. The Finance Manager is responsible for ensuring reliable financial reports, regulatory compliance, and analysis of financial reports. The role provides support to the Head of Finance by ensuring that key financial controls are in place and managed effectively, ensuring financial procedures are kept up to date and communicated to staff, and income is maximized by robust credit control and cash management.

Key areas of responsibility:

• Oversee the processing of income and expenditure incurred by AMS group and ensure these accurately accounted for in the financial accounts and timely closure for month-end and year-end
• Lead on the process of accurate and reliable financial accounts
• Facilitate timely management and statutory reporting, and ensure compliance with statutory and regulatory requirements
• Maintain accurate and up-to-date balance sheet for AMS group, ensure monthly reconciliations are performed
• Ensure reconciliation of CRM (Salesforce) and booking system (Rendezvous) to finance system (Iplicit)
• Lead the cash management of AMS group, to ensure sufficient cash flow to meet operational requirements
• Process monthly payroll journals and resolve associated queries, ensuring that the Academy’s payroll expenditure reporting is timely and accurate and related balance sheet accounts are reconciled, including pension submission
• Liaise with fellowship and fundraising team and lead the preparation, reconciliation and submission of accurate and timely gift aid claims, ensuring compliance with regulatory requirements
• Ensure VAT is properly accounted for in line with regulations, and lead on the preparation, reconciliation, and submission of quarterly VAT returns for the AMS group to HMRC
• Line management of the Financial Accountant and 3 Finance Officers

Who are we looking for?

• A formally qualified Accountant 
• Relevant experience in financial management, forecasting, technical accounting and charity VAT. 
• An excellent communicator who is able to influence at all levels within the organisation.
• Ability to work on own initiative, assess priorities and be proactive.

The Academy of Medical Sciences are fully open to sector experience. As such we welcome candidates from industry, charity or practice backgrounds.

The Academy of Medical Sciences are happy to partner with Allen Lane and Iain Slinn in the recruitment for this role. For a further discussion, please reach out to Iain.

Timetable:
Closing deadline:           Monday 2nd December
         

Social Investment Business
Finance Analyst – Youth Investment Fund
£65,000
15 Month Fixed Term Contract
Full-time or 4-day part time option
Remote working

The Social Investment Business (SIB) is an organization dedicated to empowering charities and social enterprises across the UK by providing them with the financial and strategic support they need to thrive. A key aspect of their mission is to invest in initiatives that create lasting social impact, and one of their flagship programs, the Youth Investment Fund, exemplifies this commitment.

The Youth Investment Fund (YIF) is an initiative aimed at improving opportunities for young people, particularly those in underserved areas. By funding and supporting youth facilities and services, the YIF helps to create safe, inclusive spaces where young people can access the resources, mentorship, and activities they need to flourish. The program not only addresses immediate needs but also works towards building a stronger foundation for long-term personal and community development.

As the Finance Analyst you will be responsible for the following duties:

• To work closely with the Head of Internal Operations on the required grant drawdowns requests including attending quarterly meetings with government bodies.
• To do a cash reconciliation of grant funds on a weekly basis to the bank & on a monthly basis between the bank and salesforce.
• To liaise directly with government bodies on quarterly claims.
• To prepare periodic updated annual re-forecast on management fees working with CEO/Directors.
• To complete quarterly reconciliations and ensure accurate repayment is transacted from Grant Funding.
• To produce monthly management reporting
• To work closely with the leadership Team to support any contract extension work or benefit realisation work allocated
• Previous experience working with government funding bodies will be highly beneficial
• Previous experience of using Xero will be beneficial

This opportunity provides an excellent platform for a qualified accountant to build on their financial analytical skills, technical accounting skills and business partnering skills whilst playing a key role in organisation’s growth journey. The successful candidate will be fully qualified (ACA/ACCA/CIMA/CIPFA) with previous experience in year end accounting and strong financial analytical skills. You will have robust technical skills and be highly organised. We are looking for someone who is eager to learn, strong analytical skills, excellent communication, financial modelling, and managing multiple priorities in a fast-paced environment. You will possess the ability to influence and build rapport with a range of finance and non-finance persons across the organisation. 

Job term: Part time, 75% (24 hours) over three days per week

Salary: £43,920 FTE (£32,920 for 24 hours per week) plus attractive benefits

Location: One day in office in SW4 and two days remote

Closing date: 10:00 on 09 December 2024

Interviews: w/c 16 December 2024 (in-person preferred but remote options available)

Start date: Monday 27 January 2025

Supported by some of the world’s leading philanthropic foundations, Alliance Publishing Trust (APT) is a registered charity and a publisher of coverage of global philanthropy across print, digital, and events, including our flagship quarterly publication Alliance magazine.

APT aims to create a culture of collective involvement where all team members can contribute to both the direction and processes of the organisation. We aim to be a fluid organisation, being able to introduce new ideas in quick time, enabling us to punch above our weight and deliver impact at a level beyond our size. APT is proud to be both an accredited Living Wage Employer and 4-Day Week Employer.

We are currently seeking a motivated and confident individual with excellent organisational and inter-personal skills who is looking for an opportunity with real agency to help lead the next phase of development of our growing staff team in the new role of operations manager.

Working with the executive director you will take a proactive approach to ensuring that the policies and practices of APT not just meet legislative requirements but push the boundaries of best practice and play a central role in maintaining and developing a strong and vibrant workplace culture. Building on existing practices you will look to introduce new or improved policies that centre the wellbeing of staff. You will manage the people and culture budget to deliver a creative and thoughtful package of benefits and development opportunities for all employees. You will help deliver an annual EDI programme and organise an annual all staff workshop with a view to fostering a culture of inclusion and collaboration. You will also support the organisation by delivering key functions across finance, governance, and office management.

The successful candidate will have a bold and imaginative approach to people & culture, a strong commitment to staff welfare and healthy work life balance, a strong understanding of and commitment to EDI, excellent communication and interpersonal skills with the ability to forge good relationships across the organisation. The successful candidate will also have excellent organisation and time-management skills, and be a willing participant in all APT discussions and play an active role in driving the organisation forward.

To apply, please send a CV and short cover letter to David Drewery by 10:00am on Monday 09 December. We are a small organisation and only successful interview candidates will be contacted. If you have questions about the role, please contact us by email.

Main responsibilities

People & culture

· Working with the executive director to take a proactive approach to ensuring that the policies and practices of APT not just meet legislative requirements but push the boundaries of best practice to create a positive work environment

· Working with the executive director and trustees to annually review existing policies

· Maximising the organisations resources to deliver a considered and valued employee benefits package in line with our organisational values

· Managing the people and culture budget including staff benefits and development

· Maintaining and developing the APT staff handbook

· Working with the designated EDI lead to foster a culture of inclusion and deliver an annual EDI programme for the organisation

· Organising an annual all-staff workshop

· Being an approachable point of contact for all staff members for questions on personnel processes and procedures and maintaining a strong knowledge of the organisation and the support available if needed

· Working with managers to manage the employee cycle including co-ordinating the recruitment process, delivering inductions and processing leavers.

· Ensuring all personnel records – of staff and contractors – are accurate and up to date

Financial administration

• Processing of invoice payments, including international payments
• Conducting weekly reconciliation of all income and expenditure via Sage Accounts
• Processing monthly payroll via Sage Payroll including APT’s pension provision
• Processing quarterly VAT returns via Sage Accounts
• Conducting an annual review of suppliers to ensure good value for money for the charity
• Work with the executive director to ensure that the charity’s financial systems comply with statutory requirements

Governance & Risk

· Providing appropriate risk management by maintaining APT’s risk register and register of interests and ensuring adequate insurance provisions are in place

· Working with and supporting the work of the trustee Governance & Risk committee

• Support the executive director to ensure the annual submissions to Companies House and the Charity Commission are made in good time

· Supporting the executive team in preparation for twice annual trustee meetings and with new trustee recruitment and inductions

Office management

• Maintaining APT’s health and safety policy and associated risk assessments ensuring legislative compliance

· Maintaining the supplies and facilities required to ensure a smoothly functioning office

· Co-ordinating the once a month administration assistant and their work

General

· Attending team meetings and being an active team member and contributing ideas to the long-term development of Alliance

· Working on required tasks relating to any other APT projects

Person specification

Essential

· Professional experience working in a HR or people and culture role

· A strong commitment to staff welfare and healthy work life balance

· Knowledge of personnel policy legislative requirements but with a desire to push beyond them

· A strong understanding of and commitment to EDI

· Excellent communication and interpersonal skills

· Ability to forge strong relationships with colleagues

· Excellent organisation and time-management skills

· Ability to work independently

Desirable

· Experience of using Sage software or similar

· Experience working in the charity sector and understanding of associated governance requirements

· Understanding of charity accounts and budgets

· Experience of recruitment

· Experience of using Office 365 programmes

· Awareness of the philanthropy sector

Workplace benefits

Including, but not limited to:

· Four-day work week

· Flexible working, both in terms of times and location

· Equivalent of 7 weeks of annual leave (including Bank Holidays) rising to 8 weeks depending on service

· Enhanced pension

· Life assurance

· Enhanced occupational Sick Pay

· Enhanced parental policies

· Critical illness insurance

· Health cash plan for items such as dental and opticians

· Monthly physical wellbeing stipend

· Mental wellbeing support app

· Interest free season ticket loan

· Interest free tenancy deposit loan

· Travel insurance

· Employee volunteering day

We are delighted to be partnering with a social care focused charity that drives excellence within the sector, to find a full time, fully remote, interim Finance Manager for the next few months with a view to extension.

The Finance Manager will play a pivotal role in providing operational and strategic leadership in the financial management of the charity.  Working to a high level of autonomy, the role will form part of the Operational Leadership Team, supporting the charity to deliver its organisational strategy.  This role is crucial in leading the Finance Team to ensure financial health and long-term sustainability.  The role will ensure compliance with charity legislation, providing key support to the Director of Finance and Corporate Resources.

Main Duties
 

1. Lead and managing the Finance Team on all aspects of the charity’s day-to-day financial operations, including all income, expenditure and balance sheet accounts, ensuring compliance with polices, charity legislation and other relevant financial standards. 
2. Leading the Finance Team and directing the work, whilst fostering a collaborative and high-performing culture.  Liaise across the organisation, being able to manage a matrix style approach across teams, to ensure the smooth running of the Finance Team
3. Production of the monthly management accounts, ensuring income and expenditure is recognised accurately with appropriate, supporting audit documentation in place.
4. Undertake financial due diligence approval checks against the raising of our client sales invoices, monthly payroll submissions, fortnightly BACS runs and bank reconciliations, ensuring appropriate, supporting audit documentation is in place.
5. Leading and maintaining on the production of our monthly cash flow forecast and bank account management to aid financial forecasting and reporting, ensuring the charity maintains an operational surplus position. 
6. Leading on the charity’s annual external audit, including the preparation of our statutory accounts, ensuring compliance with all relevant charity legislation, regulations and financial reporting standards.
7. Leading on the submission of timely quarterly VAT returns to HMRC, mitigating the risk of potential financial penalties for late submission.
8. Leading on the process of preparing and setting budgets and financial forecasting, liaising closely with the Director of Finance and Corporate Resources and budget holders as appropriate, to ensure accurate income projections and profiles are in place aligning with the charity’s strategic priorities.
9. Leading on the preparation of accurate and timely financial reports to the CEO, Strategic Leadership Team, Audit and Risk Committee and the Board of Trustees. 

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you.

About the Role

Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation and displacement, in the occupied Palestinian territory and Palestinian refugee camps of Lebanon.

We are seeking a dynamic Supporter Retention Manager to take MAP’s retention programme to new heights and contribute significantly to sustainable income growth. In this pivotal role, you will develop and implement retention strategies and plans with a focus on regular giving and supporter journeys that deepen loyalty and grow life-time-value. You’ll lead multi-channel campaigns and innovate supporter journeys, ensuring MAP’s loyal supporters stay engaged and inspired. You’ll champion excellence in all aspects of campaign planning and execution, introducing  new products and propositions that align with MAP’s Individual Giving and Fundraising strategies. You’ll develop and manage annual budgets, including setting income and expenditure targets and providing regular forecasts and risk assessments. Beyond the role’s core responsibilities, You’ll have opportunities for professional growth and access to training and development to further enhance your direct marketing skills. 

About You

we’re looking for a motivated and pro-active individual with a strong background in fundraising or marketing. You’ll have a proven track record of planning and executing campaigns that build long-term supporter loyalty and grow sustainable income. Your ability to manage external partners and analyse campaign performance will be key in optimising results. Strong project management, leadership and communication skills, coupled with your pro-active and collaborative mindset, will set you up for success in this role. If you’re a results-orientated individual who takes a a supporter-centric approach and thrives on leading innovative campaigns, we’d love to hear from you. This is your opportunity to make a tangible difference for MAP supporters and contribute meaningfully to MAP’s vital mission.

 Duties and key responsibilities

Leadership and Strategy 

• Build and inspire a high-performing, results-oriented team focused on delivering sustainable income to maintain and build on recent growth.  

• Hire, performance manage, support and develop the Individual Giving Fundraising Officer.  

• Lead the development and delivery of Individual Giving strategies, leading on MAP’s Individual Giving retention strategy with a focus on loyalty, regular giving and lifetime value.   

• Work across and develop MAP’s retention products and journeys, including developing loyalty and regular giving appeals.

Planning and Management of Campaigns

• Collaborate with the Head of team and peers to develop team plans aligned with the Fundraising strategy.  

• Ensure the team create and optimize insight-driven, supporter-led campaigns, working with the Marketing Manager and Insights lead.

• Ensure processes and systems are in place to track and meet KPIs, including the development of robust testing plans to optimize campaigns based on insights.  

• Manage and motivate a range of agency partners and suppliers.  

• Ensure compliance with relevant fundraising legislation and stay updated on changes in relevant thinking and laws. 

Innovation 

• Lead the investigation, testing, and implementation of product innovations using agile methods to test and learn with efficiency. 

• Develop bespoke, audience-led supporter journeys, including ongoing journeys for UK and international supporters.   

• Proactively stay ahead of emerging trends, and thrive working in a fast-paced, agile manner, acting on learnings to optimize activity. 

Budget Management 

• Create annual budgets for the Individual Giving programme, setting income and expenditure targets, with support from the Head of team.  

• Manage the retention budget, including the regular giving budget, and report on management accounts, reforecast, and assess risk levels.  

PERSON SPECIFICATION

Education/training

• Relevant direct marketing/fundraising qualification and/or equivalent experience. 

Knowledge / Experience

• Relevant experience in fundraising and/or marketing, with experience of direct marketing and developing supporter/customer journeys and campaigns to build long-term loyalty, engagement and income growth. 

• Experience managing a regular giving or loyalty programme. 

• Confident with end-to-end project management, including managing multiple projects and priorities at once.   

• Experience leading multi-channel, data-led campaigns, including loyalty and cross/upsell/reactivation activity - with evidence of engagement and income growth across channels including mail, email, SMS and TM.

• Strong track record in developing direct marketing strategies.    

• Experience in strategic planning, project management, budgeting and forecasting.   

• Experience managing external stakeholders and agency partners – including creative/DM, print, SMS/TM and fulfilment agencies.    

• Experience in analysing and presenting data for informed decision-making, as well as leading others to develop testing plans and optimise campaigns. 

Skills

• Able to confidently analyse results, digest complex data, and extract insights to inform strategies and campaigns. This includes regular giving and audience analysis.

• Expertise in digital and written communication, with a supporter-centric approach.  

• Able to balance short and long-term priorities and manage opportunities and risks.  

• Effective management and leadership skills, with experience of line management.  

• Highly proactive - excellent at networking, communicating, and influencing.  

Personal attributes and other requirements

• Commitment to maintain high standards to promote trust and confidence in MAP’s fundraising initiatives.  

• Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding. 

• Commitment to anti-discriminatory practice and equal opportunities.

• An ability to apply awareness of diversity issues to all areas of work

• Commitment to the aims, values and ethos of MAP.

• Ability and willingness to work weekends/evenings in emergencies, and to travel overseas where necessary.

• Support and promote diversity and equality of opportunity in the workplace

• Work collaboratively with others in all aspects of our work

• Abide by organisational policies, codes of conduct and practices

• Treat with confidentiality any personal, private or sensitive information about individual organisations and or clients or staff and MAP data.

Note: We encourage all interested applicants to apply even if they don’t meet all criteria in the person specification. 

About the role

We are seeking a dynamic Operations Manager to lead the next phase of our development, building on the strong foundation we've established.

In this key leadership role, you'll ensure smooth, efficient operations across all functions, including finance, HR, facilities and communications, managing a small, dedicated team. Your work will directly support our teams in delivering vital services, reaching key targets and achieving our mission, offering you the chance to make a lasting impact in a growing, purpose-driven organisation.

This fast-paced role requires a proactive, resourceful individual who can manage daily operations while considering the bigger picture to implement new ways of working. As part of the Senior Management Team, you'll also help shape and deliver our organisational strategy.

Additionally, you will have the unique opportunity to co-lead our participation in the London Communities Human Rights Programme, a four-year project aimed at embedding a human rights-based approach in all areas of our work, in collaboration with the British Institute of Human Rights.

Key Responsibilities

• Finances
  • ​Ensure robust financial management and controls, supported by the Director and an external financial consultant, with a focus on achieving value for money; effective risk management; timely and accurate reporting; increased financial literacy within the organisation and efficient use of resources.
• HR
  • ​Lead the development and implementation of HR initiatives, systems and procedures that are efficient, aligned with best practices and reflect our values and strategic goals. Ensure staff are well-supported, with a robust performance management system in place across the organisation. Collaborate with the Senior Management Team to foster a learning culture, enabling staff to work at their best and achieve success as a team.
• Facilities and Compliance Management
  • Ensure efficient management of facilities and full compliance with legal and regulatory requirements across health and safety, data protection, cybersecurity and other operational standards. Collaborate with the Senior Management Team to uphold quality standards, including the Advice Quality Standard, Office of the Immigration Services Commissioner, London Youth Quality Mark and Investing in Volunteers.
• Other
  • Oversee the management of IRMO’s social media platforms and website
  • Oversee the organisation of key events, including our Annual General Meeting, staff meetings, training sessions, strategy day and other organisational events
  • Lead, inspire and manage the Operations team in line with IRMO's policies and procedures, supporting team members to achieve their full potential

Person Specification

• Essential
  • At least three years of experience in a similar role
  • Strong understanding of finance and budget management for an organisation of IRMO’s size (£850,000 turnover)
  • Experience with QuickBooks or similar accounting software
  • Understanding of UK employment law, HR best practices, health and safety, data protection and safeguarding
  • Excellent written and spoken communication skills in English
  • Tech-savvy, including knowledge of Google Workspace and Microsoft applications
  • Strategic understanding of how financial and operational management supports service delivery, with a commitment to continuous improvement
  • Skilled in streamlining systems, processes and procedures for enhanced efficiency
  • Proven ability to take ownership of projects from conception to completion with minimal oversight
  • Highly organised, able to manage workloads and balance tasks effectively in a fast-paced environment
  • Adaptable and proactive, capable of solving problems independently with limited resources
  • Excellent interpersonal skills, with a collaborative approach and the ability to handle sensitive information discreetly
  • Understanding of charity governance and the challenges facing the charity sector
  • Strong understanding of issues facing migrants in the UK, particularly the Latin American community
  • A commitment to IRMO's vision, mission, and values
• Desirable
  • AAT Level 3 Advanced Diploma in Accounting (or equivalent) or equivalent work experience
  • Ability to communicate in Spanish and/or Portuguese

We aim to recruit the most suitable candidate for each role and welcome applications from individuals of all backgrounds. We particularly encourage applications from individuals who identify as members of underrepresented or minoritised groups, as well as from Latin Americans and those with lived experience of the immigration and asylum system, to better reflect the community we serve.

Leading international development grant assurance specialists seek experienced French speaking audit professional for exciting management opportunities. 

Responsibilities
• Travelling internationally to a wide range of locations, on a regular basis, conducting audits or special assignments; working with, and supporting NGOs, public sector organisations & institutional donors such as the UN.
• Demonstrate a detailed knowledge of public sector audit issues and techniques and provide guidance to other team members based on previous experience;
• Demonstrate a detailed understanding of public sector structures and the legal and contractual frameworks in which the assignments are performed and provide guidance to other team members based on previous experience;
• Demonstrate a detailed understanding of International Standards on Auditing (ISAs) and provide guidance to other team members based on previous experience;
• Be involved in the assignment process from planning to finalisation;
Prepare a tailored plan for large or complex assignments based on an understanding of the terms of reference;
• Lead assignment fieldwork teams including locally based staff for large or complex assignments;
• Demonstrate the ability to identify the findings on an assignment and write them up in a detailed, precise and clear way in the assignment report;
• Lead opening meetings and present the audit findings at closing meetings;
• Conduct assignments in a sceptical but constructive manner;
• Draft a report for each assignment on a timely basis;
• Be responsible for completing the audit programme and audit file;
• Be aware of assignment deadlines and work with the team to ensure deadlines are met;
• Monitor the time spent on assignments against budget and discuss with the Manager if budget overruns are anticipated;
• Prepare proposals for specific assignments within a framework contract
• Contribute to drafting tenders;
• Identify potential opportunities for obtaining new work. Take action to follow up such
opportunities with a manager/partner;
• Develop internal contacts and demonstrate an awareness of the services offered by other
departments in the firm;

Internal development 
• Provide on the job training and guidance to more junior team members throughout the
assignment process;
• Contribute to office-based training sessions including development of training material;
• Conduct induction training for new staff members;
• Do job appraisals for more junior team members;
• Check that the staff planner is kept up to date for each assignment;
 

Please note, if you are not a fluent French speaker similar opportunities may be availabe - so please apply. 

We are seeking to appoint a Head of Finance following the retirement of the current post holder. The Head of Finance is a vital senior management role within the College, responsible for leading the Finance Department, as well as contributing significantly to our financial decision-making. 

We are looking for an experienced accountant with excellent technical and interpersonal skills. The Head of Finance will drive delivery of timely and useful financial information as well as streamlined financial processes. The role is varied and stimulating offering opportunity for professional growth and personal impact. 

This is an exciting moment to join St Catharine’s. We are in the process of evolving the 2025-30 Strategic Plan and the successful candidate will be able to contribute to these discussions. Our strong and stable team of Senior Officers, led by the Master Sir John Benger, is committed to delivering an ambitious financial resilience programme as part of this plan to ensure that we continue to provide an outstanding education to our students. 

The Head of Finance is responsible for the day-to-day management of financial and accounting operations including budgeting, management information and financial, tax, charity commission and other statutory reporting.  The Head of Finance is also responsible for banking and insurance arrangements and management of financial systems and controls.

We welcome applications from individuals who can demonstrate the following skills: 

• The ability to engage effectively and constructively with a wide range of stakeholders – this role holder is required to collaborate with Academic Fellows of the College and other Heads of Department

• Sound planning and organisational skills to manage diverse and conflicting priorities proactively and work to deadlines

• The ability to lead, nurture, motivate and develop staff to achieve good results

• Excellent understanding of accounting software, Microsoft Office, spreadsheets and 

• Modelling and how to use IT systems to improve efficiencies 

• Use their initiative and have a creative approach to solving problems 

• A flexible and collaborative approach to tasks and willingness to proactively embrace change

• A strong customer focused approach 

For further details of this exciting opportunity, please visit our website.

No agencies please.

Management Accountant

We are seeking a fully or part-qualified management accountant with experience in budgeting, forecasting and variance analysis, to work with the UK’s leading fostering charity and membership organisation. 

Position: Management Accountant

Location: Hybrid: This role can be based in any of our offices (London, Cardiff, Belfast or Glasgow) or from home. Some travel to London may be required.

Salary: £42,000-£47,000 + London weighting if eligible

Contract: Permanent, full time - 35 hours per week

Closing Date: Sunday 8th December

Interview Date: Tuesday 17th December

What you’ll be doing: 

As Management Accountant you will provide high quality reporting and analysis to budget holders, assisting with budgets and management accounts reporting and improving the impact and understanding of financial reporting.

Primary objectives of the role are: 

• Build partnerships with all lead managers and their teams to support effective budget management and financial compliance Assist with planning and reporting of the annual budgets 

• Support grant and donor reporting with accurate financial data 

• Ensure timely monthly closure and reconciliation of accounts and assist in the preparation of accurate and timely management accounts 

• Assist the Head of Finance in ongoing reporting and analysis 

• Support the finance officers as required with an understanding of systems and operational finance

Who we are looking for:

We are looking for a fully or part-qualified management accountant with experience in budgeting, forecasting and variance analysis. You will bring excellent communication skills, able to build relationships with non-financial audiences and help them understand their budgets and management reports. Experience of grant or donor-fund management would be an advantage.

In return: 

• 38 days leave (including bank holidays)

• A range of family friendly and fostering friendly leave options

• Flexible and hybrid working

• Enhanced maternity and adoption pay

• Enhanced sick pay

• 24/7 Employee Assistance Helpline

• Pension and life assurance

• Contribution to eye tests and lenses

• Season ticket loans

The organisation values diversity and welcomes applicants from all backgrounds, particularly under-represented groups. Care-experienced applicants meeting the minimum criteria are guaranteed an interview. Applicants with disabilities can request reasonable adjustments. Job-sharing for all roles will also be considered; please indicate your interest in your application. 

Other roles you may have experience of could include; Accountant, ACCA, Qualified Accountant, Finance Manager, Financial Accountant, Finance Business Partner, Senior Management Accountant, Finance Analyst, Project Accountant, Accountant, Head Of Finance, Financial Controller, Finance Officer, etc. 

Charity People are thrilled to announce we are working with The Funding Network to find a Partnerships Manager - a truly wonderful charity that builds connections that change the world. This unique role is central to a new era unfolding at The Funding Network, and will prioritise managing existing donors and building a thriving new network to increase impact for the organisations they support.

Their work is incredibly unique in the sector. The Funding Network are pioneering a model of engaged and collaborative philanthropy that bridges the divide between the most privileged members of society and the most marginalised. They facilitate real change for small charities, allowing them to grow, build their own new network of funders, develop their own infrastructure, increase support and ultimately increase their social impact.

The main facilitation is crowd funding events at which small charities pitch for funds and other forms of support. Events are hosted on a pro bono basis, and have been described as part TED Talk, part Dragons Den and part live auction. On any given evening, an audience might have the opportunity to support children impacted by parental imprisonment, families affected by knife crime, and asylum seekers facing homelessness. Audiences leave feeling inspired and uplifted by the people they've met, the work they have learned about and the difference they've made.

Partnerships Manager

• Permanent, 37.5 hours per week
• £40,000 - £45,000 - full time or part-time pro-rata salary
• Flexible and hybrid working policy with 2 days per week in central London office
• 26 days annual leave plus three days between Christmas and New Year and one for birthday, increasing to 29 days after two years of employment and 31 days after five years

Members find and select the charities The Funding Network support, and contribute approximately 80% of the funds raised at events, and make a vital contribution to core costs through an annual fee. This role will be central in shaping the future of donor partnerships by ensuring outstanding account management for their current network and expanding their base of individual and corporate members achieving greater impact.

About You

This role will appeal to fundraisers who thrive on building new connections, meeting new donors, and being close to the cause. There is incredible scope to see first hand the impact of The Funding Networks approach, helping small charities secure funding to kick-start their own exciting new journey of greater reach and allowing them to reach new heights.

The role will suit someone:

• With a record of fundraising from Corporate/philanthropy/major donor income streams and can demonstrate the skills to engage and inspire new prospects
• Who thrives in a small organisation, close to the cause and impact, and values the opportunity to collaborate and broaden their own experiences
• Can demonstrate great understanding of account management and new business processes
• Who is ready to shape their own strategy and make a lasting impact on the future trajectory of a charity
• Is an excellent communicator at all levels, and who loves talking with passion to inspire others

This is a standout role. I would love to share more with anyone interested in hearing exactly what is in store. Please drop me a message to request a job pack, set up a Teams call, and find out how you can apply.

Closing date for applications: Friday 6^th December

1^st Stage Interview: w/c 9^th December (Online)

2^nd Stage Interview w/c 16^th December (In person, Central London)

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Kevin if you require any assistance or adjustment to help ensure the application process works for you.

At Charity People, we match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.