Youth work volunteer volunteer roles in london

Enthusiastic, reliable and compassionate volunteers with good interpersonal skills and a desire to help others. Confident working with young people between the ages of 16 - 24.

To provide social and practical support to customers. Helping towards improving the life chances of people with experience of homelessness.

Clarion Housing Group operate a number of supported housing schemes, to support people to live independently, by providing residents with the life skills they will need to eventually go on to their own tenancy.

This opportunity is based in Strood, Rochester and Gillingham (Medway).

Volunteers empower our customers to identify their existing strengths and skills so they can achieve their goals and aspirations. As a volunteer, you can support customers to achieve their full potential by developing new skills and accessing opportunities.

Activities:
-Building an empathic and person-centred relationship with a young person who may be socially isolated or lack confidence.
-Provide opportunities for young people to become more self-confident, maintain contact with important people in their lives and build-up their social networks.

Practical activities could also include:
-Empowering young people to develop independent living skills and to access educational and employment opportunities
-Helping the young people to complete forms and paperwork including developing their CV and job applications
-Helping the young people to build important life skills e.g. cooking, cleaning and budgeting
-Organising activities within the schemes i.e. art/painting, games/quizzes, cooking

Support for Volunteers:

- To attend four half days of training, receive an induction and have access to any other relevant in house and external training

- Reasonable travel expenses will be reimbursed

- Volunteers will have a check in with the Volunteering Officer every 3 months to ensure they are happy with the role and to resolve any issues

Communication Support Volunteers are an essential part of our work for reaching and supporting different communities. Our partners in the community hold events across the UK and online. Your support will help assist communication by translating between English and British Sign Language (BSL), ensuring attendees have a positive experience! You will provide informal communication support (this is not a qualified interpreter role). You may be on your own, or as part of a team so you’ll need to be enthusiastic and motivated.

About you

• Aged 18 years and over
• BSL signing skills at level 3 or above (with or without a formal qualification)
• Able to adapt your communication methods depending on individual needs and environments
• Willing to get involved in activities to encourage people to participate
• Communicate effectively within your role and as part of a team

When and where

• Events will vary regionally and may take place during the day, evening, or weekends as a one-off or regular occurrence
• You’ll decide where and when you’d like to volunteer - we don’t expect anyone to travel far from their home

What you will do

Your tasks will depend on who you are supporting and what kind of event they’re running, but they may include:

• Assisting two-way communication for children and adults with varied communication methods
• Translating between English and British Sign Language (BSL)
• Completing agreed tasks on time and responding to any changes on the day
• Identifying tasks that need doing and any issues that need reporting
• Using your initiative to respond to situations and help out without being asked
• Presenting the National Deaf Children’s Society and our community partners in a positive way
  

What will you gain from the role?

Other volunteers have told us that training and volunteering has given them: 

• Increased confidence and new skills
• A broader understanding of childhood deafness and the issues faced by families 
• A sense of achievement by making a positive difference

Support and training
You will be provided with:

• Basic training to help keep yourself, others, and data safe
• A named point of contact for support
• Reimbursement of agreed expenses such as travel costs
• Clear information about what to do and who to contact if you are worried about something

We are committed to safeguarding and promoting the welfare of families, children and young people. You will be asked to complete a Basic DBS check, complete a self-disclosure form, provide references, and complete our essential training.

Volunteer for NYAS

• Do you want to make a difference to a young person’s life?
• Do you have 1- 4 hours per month to spare?

Due to the request of the young people who are waiting for an Indepenent Visitor we urgently require male volunteer befrienders to be a positive role model. So why not volunteer as a mentor/befriender for NYAS as an Independent Visitor for children and young people in care.

As a volunteer you will:

• Have fun, take young people on outings and maybe share a hobby, sport or interest
• Offer support and a listening ear and be a positive influence in a young person’s life and help build self- esteem and confidence

You don’t need any special qualifications

We are looking for reliable and dependable people from all walks of life.

We will provide training and on-going support. We will pay expenses to a set limit.

Here is what some of our young people and volunteers have to say about this rewarding role:

• I like how my Independent Visitor isn’t anything to do with social services and is here to support me not to judge.
• They have boosted my confidence, now I feel like when I go places I can just relax and have fun.
• My young person always looks forward to me coming, they have had such a disjointed life, I am a stable figure in their life and this has to be important for them as everything else changes around them a lot.

Job Type: Volunteer

Budget: £30.00 per month

Work Location: In person

Job Types: Part-time, Zero hours contract, Volunteer

Expected hours: No more than 2 per week

Work Location: In person

Events Volunteers are an essential part of our work for reaching and supporting different communities. Our partners in the community hold events across the UK and your support will help ensure they run smoothly, and attendees have a positive experience! You may be on your own, or as part of a team so you’ll need to be enthusiastic and motivated.

About you

• Aged 18 years and over
• Reliable and good at organising your time
• Good attention to detail
• Friendly and polite with good communication skills
• Self-directed and motivated

When and where

• Events will vary regionally and may take place during the day, evening, or weekends as a one-off or regular occurrence
• You’ll decide where and when you’d like to volunteer - we don’t expect anyone to travel far from their home

What you will do

Your tasks will depend on who you are supporting and what kind of event they’re running, but they may include:

• Completing agreed tasks on time and responding to any changes on the day
• Engaging with families and sharing your expertise if appropriate (either professional or lived experience)
• Supporting with different areas, e.g. signing people in, helping with directions, sharing information
• Identifying tasks that need doing and any issues that need reporting
• Using your initiative to respond to situations and help out without being asked
• Presenting the National Deaf Children’s Society and our community partners in a positive way
  

What will you gain from the role?

Other volunteers have told us that training and volunteering has given them:

• Increased confidence and new skills
• A broader understanding of childhood deafness and the issues faced by families
• A sense of achievement by making a positive difference

Support and training
You will be provided with:

• Basic training to help keep yourself, others, and data safe
• A named point of contact for support
• Reimbursement of agreed expenses such as travel costs

We are committed to safeguarding and promoting the welfare of families, children and young people. You will be asked to complete a Basic DBS check, complete a self-disclosure form, provide references, and complete our essential training.

Are you looking for a fresh challenge that makes a positive difference to the lives of Young People throughout the UK?

At Childline we are actively recruiting new Volunteers. 

What will I be doing?

• Your shift will consist of 3hrs30mns counselling, sandwiched between a 15mns brief before your shift and a 30mns debrief post shift. This is to ensure that you can start and finish your shift with any support you require from your Practitioners.
• On shift you will take contacts from Young People who rely on the service that Childline offers. Childline is not there to solve problems, we are a listening service for Young People and in each contact your role is to engage the Young Person, explore their situation and to support them in deciding their next steps.
• The contacts you would take from Young People can come in 3 ways. Traditional phone call contacts, live chats via instant response typed messaging or less commonly via 'PIBS' which are essentially emails sent by Young People in the knowledge the response will not be 'live' and instant.

What impact will this have?

• Childline is a unique service, valued greatly by the Young People who contact us.
• It provides a safe place for Young People to talk confidentially to our Volunteer Counsellors, an option that many of them do not have elsewhere.
• Young People rely on us being there for them 24/7. In an average month, Childline London takes approx. 1,500 live chats, 900 voice calls and 300 PIBs.
• However, the demand for the service often outstrips the supply as Young People who desperately need our service cannot always get through.
• That is why we are actively recruiting new Volunteers to be able to meet the need of all Young People who are in distress and need the support that Childline provides.

Training

• Childline offers a full 12 week online training programme to new Volunteers. This consists of one 4 hour session per week.
• During the training, you will meet other Volunteers in your cohort and have access to your 2 dedicated Childline Trainers.
• As part of the training, you will also go in person to the London Base for observation and mentored shifts which give you a face to face insight into how the Counselling Room works.
• You will also have access to a dedicated Volunteer Engagement Lead to give you a London Base tour (optional) and generally be on hand to answer any questions or queries you may have - big or small, if they matter to you they matter because you are giving your time to volunteer and Childline wants to offer you every level of support.
• Once you pass through training and become a qualified Childline Volunteer Counsellor, the development opportunities do not stop there. You will have access to a multitude of mandatory and optional training courses that are accredited and 100% free to all Volunteers.

-Please note that the vacancy will close automatically if we reach out the maximum number of applications for this round of recruitment. 

Childline is a vital service, available 365 days a year to support children and young people, whatever their worry or concern.

In 2020 we set up our virtual Childline base to support children and young people by answering their e mail contacts. Home-based Childline email counsellors respond to emails from young people who have got in touch with something that's worrying them, whether it's bullying, abuse, self-harm or family relationships. 

Please Note - Please note this advert will close when we have sufficient applications to fill our training groups. 

You'll need a laptop or PC with a Microsoft Windows 10/11 or Apple MacOS (version 12 or above) operating system, with speakers, a USB port for a headset and a webcam along with a mobile phone. Note: a tablet, smart phone/tv and Chromebooks are not suitable. You will need a minimum broadband upload speed of 5MB and minimum download speed of 10MB. Internet connection via a dongle is not suitable for home working on Childline shifts. You'll also need a private, confidential space for shifts.

If you are interested in volunteering for the virtual Childline base and want to find out more about home-based e mail counsellor role, the next step is to attend a Volunteer Information Meeting, which is a fantastic opportunity to:

Meet with staff as well as volunteers to ask any questions you may have
Learn more about the application process and your volunteer journey

Our meetings are designed to help you decide whether you want to apply – there's no obligation or expectation that you'll apply if you attend one. At the meeting, you'll also receive information on other ways you can become a supporter of the NSPCC.

To book a place at one of our online Volunteer Information Meetings, please click 'Join Us' to register your interest.

Please Note: You must be over the age of 16 to apply for this role.

Enthusiastic, reliable and compassionate volunteers with good interpersonal skills and a desire to help others. Confident working with young people between the ages of 16 - 24.

To provide social and practical support to customers. Helping towards improving the life chances of people with experience of homelessness.

Clarion Housing Group operate a number of supported housing schemes, to support people to live independently, by providing residents with the life skills they will need to eventually go on to their own tenancy.

This opportunity is based in Strood, Rochester and Gillingham (Medway).

Volunteers empower our customers to identify their existing strengths and skills so they can achieve their goals and aspirations. As a volunteer, you can support customers to achieve their full potential by developing new skills and accessing opportunities.

Activities:
-Building an empathic and person-centred relationship with a young person who may be socially isolated or lack confidence.
-Provide opportunities for young people to become more self-confident, maintain contact with important people in their lives and build-up their social networks.

Practical activities could also include:
-Empowering young people to develop independent living skills and to access educational and employment opportunities
-Helping the young people to complete forms and paperwork including developing their CV and job applications
-Helping the young people to build important life skills e.g. cooking, cleaning and budgeting
-Organising activities within the schemes i.e. art/painting, games/quizzes, cooking

Support for Volunteers:

- To attend four half days of training, receive an induction and have access to any other relevant in house and external training

- Reasonable travel expenses will be reimbursed

- Volunteers will have a check in with the Volunteering Officer every 3 months to ensure they are happy with the role and to resolve any issues

Make a real difference for young people in Greater Manchester!
Join the board of Change The Youth NW, a youth-focused charity empowering 5–18-year-olds through mentoring, life skills programs, and exciting activities. Shape the future of our charity, help young people thrive, and gain valuable governance experience.

About Us

Change The Youth NW is a non-profit providing meaningful opportunities, activities, and support for young people aged 5–18. We remove barriers like cost, travel, and accessibility, helping young people develop skills, confidence, and leadership to succeed in education, employment, and life.

Our projects include:​

• Youth development projects

• Sports & physical activities

• Residentials and day trips (e.g., Blackpool, Lake District, planned international trips)

• 1–2–1 mentoring and support

• Seasonal events and workshops

Our culture: Relaxed, supportive, flexible, with opportunities to shape new programs, attend social events, and gain hands-on experience in charity work.

Role Overview

We are seeking enthusiastic trustees to guide our charity’s strategy and governance. This is a chance to make a real impact, gain trustee experience, and contribute to a growing, energetic organisation.

Core Responsibilities

• Ensure the charity delivers its mission and operates legally and effectively

• Set long-term strategy and monitor progress

• Oversee finances, policies, and safeguarding

• Promote the charity’s values and reputation

• Offer advice, specialist knowledge, and support for new initiatives

Person Specification

Essential:

• Commitment to our mission and values

• Willingness to devote time and effort

• Confidence to share ideas and work collaboratively

• Understanding (or willingness to learn) trusteeship responsibilities

• Respect for safeguarding, confidentiality, and professionalism

• Commitment to the Nolan Principles of public life (selflessness, integrity, objectivity, accountability, openness, honesty, leadership)

Desirable:

• Experience with young people

• Skills in finance, safeguarding, youth work, administration, project planning, marketing, fundraising, or community engagement

Time Commitment

• Quarterly meetings (online or in person)

• Occasional involvement in policies, decisions, or events

• Optional involvement in programs or fundraising

Benefits

• Make a lasting impact on young people’s lives

• Gain trustee and governance experience

• Flexible hours and online participation

• Learn about charity management, safeguarding, and youth work

• Shape innovative programs and initiatives

How to Apply

Submit a short CV and covering statement explaining your interest and relevant skills or experience.

INDEPENDENT READING GROUP VOLUNTEER (FACE-TO-FACE) 

CARAS Youth ESOL Programme – Monday, Wednesday mornings  

About CARAS: 

Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community. 

Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives. 

We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support. 

Our values are at the centre of all our work: 

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests. 

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society. 

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes. 

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do. 

About Youth ESOL: 

Our award-winning ESOL project offers English language classes to young people at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling young people to do well at school or college.

About the Role: 

CARAS is looking for Reading Group Volunteer to support our face-to-face study programme for young people.

The reading group is in Streatham and is an important element of a study programme for young people aged 14 to 18 who are out of formal education. The timings of the reading group sessions are as follows: 

• Monday afternoons 2pm to 3pm 

• Wednesday mornings 11am to 1pm. 

Volunteers are required to attend either one of both sessions. Volunteers are also welcome to stay and support the more traditional English language classes either before the reading session on Mondays or after the reading session on Wednesdays. 

Students will be supported to read at length and complete challenges that are adapted to their ability level.

The reading group aims to foster independence and a joy of reading among the young people and requires volunteers to learn about the young peoples' interests in order to help them select an appropriate text.

The ESOL teacher will provide volunteers with tips to support reading and understanding for emerging learners of English, such as phonics and elicitation strategies.

Volunteers will work with 1-5 students, mostly reading out loud with them or helping them to decode unfamiliar language.

Please note that ESOL classes do not run during school holidays, and we follow Wandsworth Council term dates.

Volunteer tasks and responsibilities: 

• Providing learners with one-to-one or small group support within the Reading Group sessions; 

• Helping to set up the classroom and provide learners with classroom resources; 

• Contributing to debriefs to inform the ESOL teacher how each student found the lesson/task and the students’ areas of greatest challenge and success;  

• Attending and contributing to volunteer debriefs after each session; 

• Making use of any community languages you may know to help students during the class; 

• Working collaboratively as a team and helping to shape the project; 

• Supporting people to develop their knowledge and skills, encouraging and inspiring participants to reach their full potential; 

• Assisting participants to recognise and celebrate their achievements; 

• Listening and supporting students to select, read and understand a text; Showing flexibility to the wide range of ability levels in the classroom; 

• Following CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management and all other policies as relevant.  

Requirements: 

Essential

• To be 18 years or older; 

• An interest in education and English language teaching;

• Currently resident in the UK; has asylum-seeker or refugee status 

• * Able to provide five years’ worth of addresses, and willing to undergo a DBS check; *DBS and proof of residency is not necessary if you are a CARAS community member who is more recently arrived in the UK.  

• Able to attend volunteer induction training (online) prior to start of role 

• Able to travel to our community centre in Tooting (food and travel expenses can be reimbursed); 

• To be non-judgemental and able to engage with young people from diverse backgrounds; 

• To be reliable and punctual; 

• Good communication skills, especially with people who are new to English; 

• An interest in books and stories, writing and poetry 

• The ability to volunteer on Wednesday during Wandsworth term time for a minimum of four months; 

Desirable: 

• Knowledge of community languages, such as Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali or Spanish; 

• Experience of reading with young people or learners of English, or teaching ESOL or phonics. 

Through volunteering with us you will: 

• Gain experience of English language teaching; 

• Meet new members of your local community; 

• Learn about different cultures; 

• Learn about issues relating to refugees and people seeking asylum; 

• Work as part of a friendly, welcoming team; 

• Develop your skills and competencies such as literacy and phonics strategies for emerging learners of English; 

• Be able to access relevant training, including safeguarding training. 

• Be able to obtain a reference from us relating to your placement after 3 months of regular volunteering. 

Become an Enter & View Volunteer

Do you want to help improve local health and social care services?
We’re looking for volunteers who live in Barking and Dagenham and can take a fresh, solution-focused approach to assessing how services are run.

As an Enter & View Volunteer, you’ll:

✔️Receive full training from Healthwatch Barking and Dagenham

✔️Visit health and social care settings to gather feedback from patients and residents

✔️Help identify what’s working well and where improvements are needed

What you’ll need:

❤️Good communication and listening skills

❤️Professionalism, reliability, and empathy

❤️Ability to follow guidance and work as part of a team

Time commitment:
Flexible – you can choose when and how often you volunteer.
All reasonable expenses are reimbursed.

Please get in touch to express your interest and request an application form.

Cadet Group Leaders work directly with young people in St John Ambulance Badger Setts and Cadet Units. By organising a mixed weekly programme, this role will support the learning and development of young people into the next generation of healthy citizens. Youth Leaders also help young people develop their confidence, teamwork skills, and self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.

You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

Closing date for these opportunities is: 18/01/2026.

To apply for this opportunity, please follow the link below:

About YAUK

Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.

Please note that this is a remote VOLUNTEER role.

We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.

Responsibilities

• Identify gaps where training is required and create content

• Create and deliver training content and training plans for the organisation

• Arranging set training sessions with volunteers

• Arranging new training sessions with volunteers

• Finding topics that is relevant to the organisation that can increase development

• Finding and distributing information on free webinars

Requirements

• Excellent writing and speaking skills.

• IT literacy, including proficiency with Microsoft Office and Google Suite.

• Ability to work well independently and in a team.

• Strong attention to detail and organisational skills.

• Ability to prioritise tasks and manage time effectively.

• Interest in HR and the non-profit sector.

• Experience not required, but any previous experience in HR or administrative roles is a plus.

Benefits

• This is a UK-based, 100% fully remote and flexible role.

• Supportive team and management to enhance your skills and build on your experience.

• Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.

Why Volunteer with Us ?

We are a supportive and friendly organization that takes pride in developing and nurturing our volunteers and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations. We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organization, enhance your skills, and gain valuable experience. If this sounds like you and you are interested in applying for this position, please submit your CV.

What You’ll Gain
•Recognition through:
oLinkedIn testimonial and reference
oA public thank you post
oPermission to list YouthAdvantage UK as an employer on your CV/LinkedIn
oA written reference upon completion of your commitment

We look forward to hearing from you!

Perinatal Support Volunteers provide one-to-one support to parents during pregnancy and up to nine months after the birth. These parents either have mental health issues or are at risk of developing them.

Perinatal Support Volunteers visit these families once a week (usually weekdays during working hours) for 2-3 hours, providing emotional support and practical help in the family’s home or local community. Support is aimed at empowering parents and building resilience beyond the support period.

The type of support Perinatal Support Volunteers provide to parents may include:

• An empathetic and non-judgemental listening ear
• Support to prepare for parenthood
• Support to build confidence in parenting skills
• Support to develop a positive relationship with their infant
• Support to establish daily and weekly routines
• Support to take time for self-care
• Support to manage the things that are causing stress
• Support to access relevant services
• Support to access local green spaces
• Support to make connections with other parents

No special qualifications are necessary to become a Perinatal Support Volunteer, but Home-Start volunteers are usually either parents or grandparents themselves, or people with experience of young children and family life. We particularly welcome volunteers with lived experience of perinatal mental health challenges.

Adult Casework Volunteer - Role description 

Role: Adult Casework Volunteer 

Team: Casework 

Supervised by: Adult caseworker 

Location: Tooting office on a Thursday afternoon (2-5.30pm)

Time commitment: 3.5 hours a week, we ask that volunteers commit for a minimum of 6 months 

About CARAS :  

Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.

Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives. 

We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips and family activities; educational support for young people; and casework and advocacy support.

Our values are at the centre of all our work

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do 

About CARAS casework:

CARAS works with adults and young people of a refugee and asylum seeker background to find solutions to their problems. There are two separate sub-teams within the Casework team; young people and adults. We support adults to navigate the asylum system, understand their options, access benefits, connect with services and realise their goals. We are a non-specialist casework and advocacy service, so we work in close partnership with other local organisations to whom we refer people with more complex issues.

Using the empowerment model, our casework service embodies CARAS’ values of ‘with not for’, always striving to ensure people are armed with the information and resources they need to make decisions and take action for themselves.

About the Role:

We are currently recruiting for 2 volunteers to join our Adult Casework team. 

The purpose of the Adult Casework volunteer role is to support adults with a refugee or asylum seeking background to understand their rights, access information and services, and ultimately, take control of their own lives. You will work with individuals to address problems they may face relating to, among other issues, asylum support, accessing healthcare and education, access to legal advice and finding activities and opportunities.

You will start from an understanding that individuals are always best placed to solve their own problems, and often need nothing more than to talk out a problem and find the solution themselves. When helpful, you will provide information to clarify and support to take action. 

The Adult Casework team hold a support session at our office in Tooting on Thursday afternoons from 2-5.30pm.  Volunteer caseworkers have 1:1 appointments, either in person or by phone, with CARAS members.  These can be related to a range of topics.  Currently our biggest areas of work are around housing for people seeking asylum, access to college, nursery/school places for children, referrals to mental health providers, searches and signposting to activities, finding solicitors and supporting people to apply for bus passes and ID cards.  Volunteers also support with administrative tasks such as updating our databases, collating resources and creating information guides. 

Adult Casework Volunteer Tasks and Responsibilities:  

• Working in an empowering way with individuals and promoting their independence through goal-setting.  

• Supporting people to develop their knowledge of rights and entitlements.   

• Assisting with filling out forms 

• Signposting and referring onto other services and organisations.  

• Gathering information from experts and disseminating information to people in an accessible manner.  

• Engaging in collaborative internet and phone research on services, organisations and grants.  

• Flagging safeguarding concerns and other issues where further support is required.  

• Keeping accurate casenotes 

• Supporting to maintain our signposting database 

• Researching and collating resources 

• Working collaboratively as a team and assisting to shape the Adult Casework project.  

• Adhering to CARAS Confidentiality policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant.  

Requirements:

Essential

• Experience of doing 1:1 advice work/casework.

• Excellent communication skills, especially with people with varying levels of English.   

• Confidence in using IT (Microsft office, outlook, zoom, Google search, online forms)  

• To be non-judgemental and able to engage with people from diverse backgrounds; 

• A commitment to confidentiality and data protection 

• Thorough with good attention to detail 

• Reliable 

• A high level of spoken and written English 

• Ability to gather information from people in a sensitive way  

• A calm, friendly, kind and patient approach 

• Enjoyment in speaking to new people 

• A commitment to working in an empowering way 

• Able to maintain boundaries 

• Able to work autonomously 

• Currently resident in the UK 

Desirable 

• Working knowledge or experience of relevant law and policy around asylum support, the asylum process, rights and entitlements for people seeking asylum 

• Experience of working with interpreters 

• Direct experience of the UK immigration system.  

• Past experience of working with people seeking asylum 

• Proficiency in one or more of the following languages: Albanian, Amharic, Arabic, Bengali, Dari, Farsi, Kurdish, Oromo, Pashto, Russian, Spanish, Somali, Tigrinya, Urdu or Vietnamese.  

We will prioritise applicants with lived experience of the asylum process 

Benefits to Volunteering:

• Learn about issues relating to refugees and people seeking asylum; 

• Work as part of a friendly, welcoming team; 

• Develop your skills and competencies; 

•  Be able to access relevant training, including safeguarding training. 

• Obtain a reference from us relating to your volunteering 

All volunteers must complete a basic DBS check for volunteers working with adults and attend training with us before starting.  You will also receive training and support relevant to your specific role. 

To Apply:

To apply for this opportunity, download and complete the CARAS volunteer application form, using this volunteer role description to inform your answers.

 Applicants will have an informal meeting with the Adult caseworker, and one with community members, to assess compatibility to the role. These meetings will be on a rolling basis so apply ASAP. 

Successful applicants will undergo training and induction with our team.