Youth Work Jobs

Civitas Recruitment are delighted to be working with a charity that sits in a coalition of 250 organisations working to tackle educational inequality. The charity’s vision is to create an inclusive education system which gives all young people a rounded education, ensuring that skills and wellbeing are prioritised alongside attainment. Through their innovation award project, the charity aims to tackle entrenched issues in education by nurturing big ideas from the public and their members.

An exciting opportunity exists for a Digital Communications Manager to join the team. As Digital Communications Manager, you will manage and develop their digital channels to reach key audiences, drive engagement with the member organisations and increase public awareness of educational equality. This is a part-time, permanent role, remote role working with two days a month in the London (Victoria) office plus 6 weeks global remote working option per year.

Who are we looking for?

Ideal candidates will have experience of developing and delivering social media strategy in a professional context. With strong written communication skills, you will have the ability to create compelling, creative and engaging content. You will possess good working knowledge of social media tools such as Buffer and Hootsuite with experience of using creative software such as Adobe Photoshop, Illustrator and online tools such as Canva .Experience in creating and managing paid social media advertising campaigns is essential for the role. Your broader experience will also involve working with website content management systems to create and update web content.

If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Young People service in Hounslow.

£20,514.00 per annum, working 30 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Assisting in the recording and reporting of customer incidents
- Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
- Developing productive relationships with partner organisations to improve service outcomes
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Involving customers in the design, development and delivery of the service
- Encouraging and enabling tenants to pay their rent and avoid personal debt
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organized
- Able to apply the right balance of care and support dependant on the needs of the customer
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour
- Ability to adhere to Look Ahead's professional boundaries policy

What you'll bring:

Essential:

- NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description.

Are you passionate about tackling poverty and making a real difference in the local community? Does working with a team of brilliant volunteers to help combat poverty and hunger appeal? If yes, we want to hear from you!

The Trustees of St Neots Foodbank are looking for a new Foodbank Manager to join our amazing team of volunteers. We are a community-led operation that is based on, shaped, and guided by Christian principles. We believe no-one in our community should have to face going hungry.  

St Neots Foodbank was founded ten years ago by the town’s churches; and is part of the Trussell Trust network and is still managed by trustees from those churches. At St Neots Foodbank we have our own warehouse and run four distribution centres across St Neots each week; all currently staffed by over 70 volunteers.

We are looking for

As Operations Manager, you will oversee the operations at St Neots Foodbank, giving particular attention to operational efficiency and standards in line with the terms of the franchise, including the implementation of existing policies and standard operating processes. You will be instrumental in enabling our Foodbank to continue to support our community and support and guide its future development.

Our ideal candidate will have relevant experience and be able to demonstrate great leadership qualities to build strong teams based on trust and understanding. Self-motivation, organisation and excellent interpersonal skills will be essential for this role. We are looking for an individual who is in sympathy with Christian values, and who has the ability to work empathetically with people from disadvantaged, marginalised, or socially excluded backgrounds.

Ful details can be found in the attached Job Description.

Applications will be reviewed on an ongoing basis, and the job advert may close early if the right candidate if found beforehand. The Application Form should be completed before interview.

The first round of interviews has been scheduled for Thursday 18th  July 2024.

Location: Hybrid, Old Street, London
Salary: 40,438 per annum
Hours: 34.5 hours per week
Department: Fundraising and Supporter Engagement
Job Type: Full-time
Contract Type: Permanent

Plan International UK is a global children’s charity striving for an equal world. One where every child can reach their full potential and every girl can choose her own future.

We bring people together to protect children’s rights and keep girls safe, in school and in control of their bodies – even when disaster strikes. And we won’t stop until we are all equal.

This role is the engine of our high value fundraising team working across major donors, trusts and corporate partnerships. You’ll be working closely with our dynamic team to identify new prospects and help them to convert into partners. We’re a high-performing team who raised over £10m last year, over one third of Plan International UK’s voluntary income.

We’re looking for a self-starter who thrives on unearthing nuggets from research and can readily interpret lots of information to unearth opportunities. You’ll have an instinct for how donors tick and how they interconnect with each other and our networks. You’ll be familiar with all the main research databases and help us to get the most out of them.

In return we offer a fun, exciting and supportive working environment where you can make your mark as a key part of our high value fundraising team.

If you thrive at working in partnership, enjoy building relationships in the NGO sector and have a genuine passion for our values, feminist leadership principles and vision, we would love to hear from you!

Please note this role is being offered as full-time hours but we would also consider part-time hours.

For further detail of this role, please see the job profile.

The deadline for applications is 23:59 on 13 August 2024
Interviews will take place on 20 August 2024

We are committed to the safeguarding and protection of children, young people and adults in our work. We, therefore, apply rigorous recruitment and selection processes to ensure that only those who are suitable are recruited to work for us. Accordingly, appointment to all our roles is subject to a range of vetting checks and for this role this will include a Basic Disclosure and Barring (DBS) check. A criminal record will not necessarily bar you from working for us; this will depend on the circumstances of any offences

Plan International UK is committed to being an inclusive employer and we welcome applications from candidates from all backgrounds.

REF-215742

You have great customer service skills, experience of working with young people (18-25) with mental health issues and a genuine love of the hospitality industry. All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Café and Events Supervisor.

Based in Edgbaston, Aquarius is a charity that helps people and communities overcome the harm caused by alcohol, drugs and gambling. Right now, we’re looking for an enthusiastic and attentive individual with proven management or supervisory experience to take responsibility for the training and development of staff across our Evolve Café sites. A great opportunity to play a key role in the growth of the business and the overall running of the sites, we’ll look to you to assist with the preparation, cooking and serving of a variety of food and drink items in line with health and safety while also ensuring we provide excellent customer service.

You’ll be working in a busy environment where the day-to-day management, including operating the cash register, monitoring and ordering stock, staffing rotas and daily paperwork, will all be down to you. Accordingly, you’ll need a polite demeanour, top notch communication skills, proven cash handling experience and a good understanding of costs and trading margins. Hardworking, keen to learn new things and professional and presentable in appearance, you’re also ideally experienced in barista. What’s more, you’re great at multi-tasking and at your best when working as part of an attentive and dedicated team.

This is a permanent full-time role requiring the post holder to work 37 hours per week.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

Aquarius was a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. On 1st June 2024 Richmond Fellowship merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius became a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind will be renamed to reflect the new organisation, of which Aquarius will remain a subsidiary.

Summary
Job title Programme Manager

Division Social Sciences

Department Oxford Department of International Development

Location Queen Elizabeth House, 3 Mansfield Road, Oxford, OX1 3TB

Grade and salary Grade 8: £45,585-54-395 (with a discretionary range up to £59,421)

Hours Full time

Contract type Fixed term until 31st December 2026, extension subject to funding

Reporting to Director

PLEASE APPLY FOR THE JOB ON THE UNIVERSITY OF OXFORD WEBSITE AND WE WILL NOT CONSIDER ANY AGENCIES.

The role

The role is a member of the Senior Leadership Team with responsibility for programme management, overseeing all aspects of the governance and operational management of the Young Lives programme, including delivery of the multimillion portfolio of grants including the £9.4m FCDO funded ‘Young Lives at Work’ project in addition to a growing portfolio of complementary research grants. To ensure successful delivery of this complex and high-profile research programme, the post-holder will demonstrate excellent leadership skills and expertise in all aspects of programmatic and operational management, working with significant independent responsibility. They will work closely with the Young Lives Director, Senior Leadership Team and Country Directors (in four study countries) to provide strategic and operational leadership of the programme and will provide support and expert advice on external representation and fundraising, including representing Young Lives to external audiences and funders (notably FCDO).

The post-holder will ensure a cutting-edge approach to monitoring, evaluation and learning across the programme; grip financial management and operational delivery; facilitate the country leads in delivery of their programmes and plans; identify issues and risks and constructively and rapidly problem solve to overcome or mitigate them; and develop and maintain excellent stakeholder relationships with funders and partners.

The post-holder will lead the Programme Management team of staff and multiple consultants, with direct line management responsibility for at least three staff members. As part of the Senior Leadership Team, they will also share responsibility for overseeing the culture and impact of the team and wider partnership, helping to get the best individually and collectively from a variety of partners with diverse personal and professional backgrounds.

As a senior professional in the Oxford Department of International Development, the post-holder will also be expected to operate in line with the overall mission and values and take every opportunity for collaboration with professional services and other research centres. The successful candidate will be educated to graduate level with a mission focused, flexible, can-do approach to work, self-motivation, resilience and will proactively seek to drive improvement and adaptation within the team.

Selection criteria

Essential selection criteria

· First degree, ideally with a professional qualification (e.g. MBA, DMS or Qualified Accountant)

· Proven experience of leading and managing a large team and ability to work collaboratively with a wide range of partner institutions, including in low and middle income countries

· Extensive programme management experience, including large scale funding proposals, financial management and project reporting

· Excellent analytical skills and the ability to assimilate and process information on a wide range of issues as well as the ability to think strategically and solve complex problems

· The ability to influence at all levels both internally and externally with experience of conducting representation and negotiations at a senior level

· Excellent time management and organisational skills; experience of working under pressure to competing deadlines and adapt to challenges quickly

· Excellent written and oral communication skills, in particular explaining technical and financial information to non-technical audiences and ability to produce user friendly financial and narrative reports

· Self-motivated, with an enthusiastic and energetic approach to leading a multi-disciplinary and cross-cultural team and ability to work with minimal supervision; ability to employ tact and discretion in building a strong team.

Desirable selection criteria

· Programme management experience of large FCDO funded programmes, including developing logframes, theories of change and risk registers.

· Knowledge of University of Oxford administration and financial policies and processes

· Willingness to undertake overseas travel

Please apply for the job on the University of Oxford website.

Strategic Operations Manager, Learning Disability and Autism Services.
Reports to: Executive Director
Salary: 40k pa dependent on experience
Hours: 36 hours per week  
Location: Head Office Wandsworth SW18, and Pan-London Internship sites
Annual Leave: 25 days plus Bank Holidays
Contract: Full Time, Permanent - Flexible hours and work from home days will be considered

Introduction to Generate:

Now in our 6th decade since starting in 1972, Generate has been dedicated to creating opportunity, choice, and support for people with a wide range of learning disabilities. Our mission has always been to support people to live life fully and to continue to grow and develop within diverse communities. 

Our mission is delivered through a strong and demonstrable commitment to inclusion and engagement, a co-managed forum and self-advocacy agenda, person-centred community connections, access to work support, tailored Youth support, healthcare and, not forgetting the fun stuff - Social Opportunities - from wrestling to wellbeing!

The role

We are seeking to recruit a highly skilled business professional as our Strategic Operations Manager, to support our Executive Director, cultivating and nurturing partnerships with stakeholders and commercial partners. You will have extensive project management experience, data analysis and reporting skills, plus exceptional people management. You will probably have a relevant degree in social care or community development or equivalent skills or qualifications in business/marketing.

You will be fully accountable for the management, leadership, and sustainable growth of the internship programme in alignment with our objectives. Your responsibilities will include line management, budgeting with the senior management team and deputising for the Executive Director with full operational oversight of all Generate projects.

Lastly, Generate shares a common goal: community, courage, working together, good communication, diversity and inclusion and creativity. We work with people with a learning disability, autism, and other disabilities, to build better lives and connect to communities as equal citizens. People are always welcome and supported and we create a sense of belonging. If you share our goals and have a minimum of two years sector relevant senior management experience, we would love to hear from you.

Closing Date: 1st August 2024

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Candidates will need to undergo an enhanced DBS check. 

Generate is an equal opportunities employer. 

No agencies please.

We have an excellent new opportunity for a Direct Marketing Campaigns Lead to join Speech and Language UK. Speech and Language UK is a charity which supports children with speech and language challenges. They work in partnership with families, educators, speech and language therapists and policy makers in order to give children and young people the skills and confidence they need to have a positive future ahead of them.

The Direct Marketing Campaigns Lead is an important role for the organisation and is responsible for the delivery of mass marketing, communications and fundraising campaigns for the charity. Together with your team of three direct reports, you will deliver impactful and engaging campaigns to schools, parents, professionals, donors and partners.

To be successful in the Direct Marketing Campaigns Lead role you will need:

• Experience creating and delivering marketing, communications and fundraising campaigns, ideally for individual giving within the charity sector
• Experience managing marketing strategies and projects that deliver income generation and positive ROI
• Experience managing and mentoring junior colleagues

Salary: £40,839
Contract: Permanent, full time
Location: London (Islington) – remote and hybrid working offered

If you would like to have an informal discussion, please email your interest along with your CV to [email protected]. 

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector. 

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. 

If enough applications are received the charity reserve the right to end the application period sooner. 

I’m looking to speak to a Digital Marketing Assistant, with great copywriting skills and experience running Paid Ads, including Facebook Advertising and Google Ad Grants. You will join a global children’s charity, committed to ending the global education crisis and unleashing the potential of the next generation. The role is offered as 4 days a week, with flexibility to work from home 3 days, and 1 day based in their Central London office.

I’m looking to speak a creative and technical digital marketer who has experience working with handraisers and is motivated to learn. You may have developed your experience at an agency, at a charity or an organisation who understand audience acquisition. You will have a ‘can-do’ attitude, be able to juggle multiple tasks simultaneously and be a collaborative team-player.

If you care about issues like climate change, gender equality, inclusion, helping refugees and ensuring the voices of young people are represented at all levels of decision-making, then education is the key to unlocking big change in these areas. This could be the perfect organisation.

You will join a passionate team, who offer great benefits;

- An inclusive environment, they are in their second year of trialling an innovative 4-day-working-week trial, with the office closed on Fridays.

- Location- Central London- Hybrid 1 day in the office, 3 from home.

- Travel – opportunities to visit global projects and attending the annual United Nations General Assembly in New York

- Regular in-house training

- Salary £28,000

Please apply today with your CV, to start the conversation. The charity is reviewing applications on a rolling basis, so please get in touch now.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Festival Engagement Manager
Directorate: Programmes
Reporting to: Head of Festivals
Responsible for: One direct report, Engagement Officer
Based: Our Head Office is based in London, but we have an agile working policy enabling people to work at another UK location up to 4 days/week for those who are office based. 
Requests for permanent, fully remote working will be considered and we welcome applications from people based in other parts of the UK.
Terms: Full-time (35 hours per week), permanent. Requests for part-time or flexible working will be considered and we welcome applications from people based in other parts of the UK.
Salary: £33,100 - £43,700

The Festival Engagement Manager manages the development and delivery of content for the British Science Festival, Europe’s longest running science festival. They create unique events and cultural experiences which are relevant to our target audience of younger adults who are underrepresented in science. The Manager also supports on the delivery of projects for the UK Science Festivals Network (UKSFN), including managing the ‘Making Connections’ project which aims to engage young people from low socioeconomic backgrounds with science and research.

You will have knowledge and understanding of the UK Science Festivals sector and experience of developing content for festivals or large-scale events. You will have experience of working with scientists and researchers to co-develop content for events and of developing content for audiences who are underrepresented in science or who see science as not for them. You will have excellent project management and planning skills.

Travel to the Festival location will be required for this post, including one week on-site during the Festival (September).

Closing date – 9am Monday 29 July 2024
First Interviews – 6 and 7 August (online)
Second interviews – w/c 12 August (in person)

You will be informed as soon as possible after the application deadline whether you have been selected for interview.

We reserve the right to close the vacancy early if we receive a high volume of applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The BSA is an equal opportunities employer and a champion of equality, diversity and inclusion. We aim to recruit the person most suited to the job and welcome applications from candidates of all backgrounds and from different sectors, and from people who've gained their skills outside formal employment. We would particularly welcome applications from people and communities who are currently under-represented in our staff team, which includes people from minority ethnic groups, disabled people and men.

No agencies please.

Work setting: Hybrid with an average of 2 office days per week dependent on meetings

Salary: £36,967 to £39,608

Contract: Permanent, Full-time (35 hours per week)

Location: London

Are you an experienced Executive Assistant who is used to providing confidential, efficient and adaptable support to senior leaders? Do you thrive in a dynamic environment where your contributions directly impact the success of the organisation?

TPP are recruiting an Executive Assistant on behalf of our client, a charity focused on providing support to young people facing health issues.

The Role

As an Executive Assistant, you will support the Chief Executive and Chief Operating Officer, ensuring they are effectively connected with the wider organisation and external stakeholders. You will provide confidential, efficient, and adaptable support, working alongside a dedicated PA team to ensure seamless governance and decision-making processes.

Main responsibilities

• Serve as the first point of contact for the Chief Executive and Chief Operating Officer.
• Maintain the highest level of confidentiality and adherence to internal policies.
• Manage calendars and schedules, prioritising requests and appointments.
• Organise and support meetings, including preparing agendas and briefing materials.
• Assist with the production of Board packs and liaise with Board members.
• Coordinate travel arrangements and manage correspondence.
• Screen calls and enquiries, addressing them as appropriate.
• Conduct research and follow up on action items, ensuring timely completion.
• Produce documents, reports, and presentations as needed.
• Attend select meetings, take notes, and ensure follow-up on actions.
• Handle HR and Finance administrative tasks, including budget tracking and expense management.
• Collaborate with the business support team, providing cover during absences and peak times.

Essential requirements:

• Excellent interpersonal and communication skills.
• Experience as an Executive Assistant at a senior level.
• Strong organisational skills, including diary and travel management.
• Proficiency in Microsoft Office and virtual meeting technology.
• Eye for detail and a commitment to confidentiality and GDPR compliance.
• Initiative to anticipate problems and provide effective solutions.
• Ability to work flexibly and professionally.

If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today! Deadline for applications is 5pm on Friday 2^nd August.

TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

The Research and Involvement Officer will ensure that unpaid carers are meaningfully involved in the design and delivery of research and will be instrumental in enabling unpaid carers to be directly heard by researchers and decision makers. This will include the involvement of young carers and unpaid carers of all ages in the development of programmes, policy, and providing mechanisms for unpaid carers to speak truth to power to influence for change.

The postholder will play a key role in bringing Welsh voices and perspectives to our UK-wide research and involvement functions and will work with colleagues across the UK to produce impactful evidence to influence changes beyond Wales’ borders.

We have an exciting opportunity for an experienced Domestic Abuse Service Manager to join the London Victim & Witness Service Pan-London DA team in South London, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the Role:

This role is a hybrid working role and is based at our Old Street offices, Islington, London for a minimum of one day a week and at our hospital co-location St Helliers Sutton subject to operational demand. As a Domestic Abuse Service Manager you will be:

• Effectively managing and developing a high quality, innovative and pro-active domestic abuse service for victims and their children, including those at highest risk.
• Managing a team of IDVAs providing regular supervision, case review and support.
• Demonstrating strong leadership and management skills/ experience with a resourceful pro-active attitude and ability to use own initiative.
• Ensuring that services are delivered in accordance with the service specification and performance targets set by the services funders, as well as in line with SafeLives criteria for delivering domestic abuse services. The services will also be in line with Victim Support's policies, IDVA procedures, business process and plan.
• Ensuring that the service prioritises the safety, security and dignity of service users and their children.
• Taking the lead in crisis situations and providing advice and guidance on risk, safeguarding issues and information sharing GDPR concerns.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Utilities Administrator

Job type – Permanent

Salary - £26,478

Location – Hybrid role (Office and Home working) Candidate to be based at any of the following locations Birmingham Derby or Nottingham.

Who we are:

We are a national social justice charity with more than 50 years' experience of changing lives, building stronger communities and reducing crime. We house and support over 2000 disadvantage young people and adults across England and Wales and you could now help us make an even bigger impact going forward.

What we are looking for:

An experienced Utilities Administrator to lead and be responsible for the management and administration of the utilities in Nacro Housing’s residential properties including gas and electricity, water and council tax accounts along with managing other accounts.

This will include problem solving, devising and implementing solutions through the postholder developing new processes and good practice to improve efficiency and reduce expenditure.

Duties and Responsibilities:

• Trouble shooting on problems in relation to utilities management, especially gas and electricity supplies, changing ineffective ways of working to deliver effective and sustainable processes.  
• Establish and lead on regular meetings and develop an effective working relationship with Nacro’s contracted energy management company to hold it accountable and to maximise benefits to Nacro in relation to gas and electricity supplies.
• Provide progress reports for the Head of Housing on utilities management issues as required.
• Ensuring an accurate list of properties is maintained and updated, reconciling existing property databases, ensure changes are appropriately communicated.
• Liaison with energy companies to manage and administer, meter changes/replacements
• Ensuring gas and electricity meter readings are collected by local operational teams, then collated and passed to energy companies.
• Directing and liaison with energy companies on queries and issues relating to energy accounts and meters.

We are ready and waiting to receive your online application.

If you have any questions or would like to have an informal chat regarding the role, please contact Paul Phillips - Head of Property & Asset Management. Email: