Youth Support Manager Jobs in Newcastle

Job Description: Fundraising Officer

Position:Fundraising Officer

Salary: £23,480 per annum

Hours: Full time, compressed hours considered

Location: Home based (UK, with minimum monthly travel)

Contract:Permanent contract with a 3-month probationary period

Reporting to: Head of Fundraising

Start Date: 1st April 2024

Application Deadline: Application deadline is Friday 14th February 2025

Interviews will be held via video conference the week of the 17th February 2025

About Kids Club Kampala

Kids Club Kampala is a UK charity with a Christian ethos that works to transform the lives of children in the slums of Kampala in Uganda. We help children and families in Uganda to survive and to thrive by providing for both their immediate needs and strengthening their futures through community outreach, protecting, educating, and skilling. We work in partnership with our team in Uganda who passionately lead and implement our projects which are a life line to some of the most vulnerable children in the world. 

About the Role

We are looking for a committed and passionate Fundraising Officer to help support the day-to-day fundraising functions of our growing charity. As part of our friendly, supportive team, you’ll play a crucial role in keeping us organised and driving the charity forward during this exciting stage of our development. The Fundraising Officer will work as part of the UK fundraising team to meet or exceed ambitious fundraising targets, enabling us to expand our impact to more children in Uganda.

Job Description

Individual Giving

• Managing the School Sponsorship Project

• Conducting supporter calls with individual givers

• Producing content for supporter updates and donor journey’s

• Monitoring internal donor trends and analysing individual giving data

Grants & Institutional Fundraising

• Undertaking research and identify eligible grant opportunities

• Identify and research new opportunities for funding partnerships with trusts and foundations and other potential new donors / partners

• Write applications and reports for funding, including supporting the major donor team as required

• Support with writing cases for support and updating question banks

• Stewardship of grant funders including the submission of grant reports

Donor Stewardship

• Support with implementing the Donor Stewardship Process

• Responding to supporter enquiries via email, phone and post

• Investigation and resolvement of queries and feedback to continually improve the supporter experience

• Updating supporter records via our CRM

Fundraising Support

• Support with implementing the Fundraising Plan

• Providing support with fundraising appeals and events

• Opportunities to support with legacies and major donors

Supporting the UK team

• Line management of volunteers and interns

• Providing strategic support to the rest of the UK team as required

• Managing the impact story database

• Supporting with the quarterly impact report & statistics

Person Specification

We welcome applicants from all backgrounds, whether or not you have a degree. If you meet most of the following criteria, we encourage you to apply.

Essential Skills and Experience

• Strong commitment to our mission and values.

• Experience working or volunteering within fundraising.

• Excellent organisational and time management skills.

• High attention to detail and accuracy.

• Excellent written and verbal communication skills.

• Proficiency in Microsoft Office / Google Workspace.

• Ability to work both independently and as part of a team.

• Adaptability and the ability to prioritise tasks in a fast-paced environment.

Desirable Skills (but not essential – we’re happy to support your development!)

• Experience with using a CRM.

• Experience with individual giving or grant fundraising.

• Experience working or volunteering in the charity sector.

• An interest in international development.

What We Offer

• Annual Leave: 25 days of annual leave pro rata, plus 8 public holidays and an additional day off for your birthday.

• Flexible Working: Fully remote working with flexible hours.

• Pension: 5% employer pension contributions.

• Professional Development: Individual training and development plan, with ongoing investment in your growth.

• Project Visit: Option to visit Uganda after your first year of employment.

• Team Wellbeing: Monthly team meet-ups, an annual wellbeing day, and a Christmas get-together.

• Training Days: Annual training days and a dedicated training budget.

How to apply

To apply, please submit your CV along with a covering letter, detailing why you are applying for the job and how you meet the person specification on Charity Job before the closing date of Friday 14th February 2025. Interviews will be held via video conference the week of the 17th February 2025.

If you have any questions or need further information about the role, please feel free to reach out

Our Commitment to Diversity and Inclusion

At Kids Club Kampala, we are committed to building an inclusive organisation where diversity is celebrated, and everyone feels they belong. We actively encourage applications from people of all backgrounds, particularly those from underrepresented groups. Please note, you must be eligible to work in the UK to apply for this position.

Night Concierge

We have a new role available for a Night Concierge, where you will play a vital role in ensuring the safety and wellbeing of the service’s clients.

Position: Night Concierge

Location: Wallsend, Tyne and Wear

Contract: Permanent

Hours: 37.5 Hours

Salary: £23,400 per annum plus pension & other benefits

Closing Date: – Sunday 16th February, 2025

About the Role

To work as part of a team that delivers an assessment, support and move on service to vulnerable clients in supported or community-based accommodation. Our work is underpinned by the Endeavour model of assets-based, psychologically informed delivery. The aim of this is to ensure that every client leaves the service with the skills and resilience to be confident and self-determining in their lives.

Working under the direction, guidance and support of a manager/senior worker you will be responsible for managing the building to ensure that the accommodation provided to the clients is safe and secure through the provision of overnight concierge service, security and door control. This includes controlling access to buildings, being the first point of contact for all emergencies and carrying out Health and Safety checks and cleaning.

Key responsibilities include:

· You will always ensure the safety and wellbeing of clients in the service possible including using Safeguarding and emergency alert procedures as applicable.

· You will provide a basic first contact advice response and security service at night to clients living in the property and/or in dispersed accommodation linked to the service

· You will be the first point of contact for visitors, contractors or services visiting the building at night

· You will be responsible for maintaining Health and Safety standards on the premises and a point of information for clients regarding Health and Safety at night

· You will actively ensure the security of the building through regular checks, and monitoring.

About You

You will need to have the following skills and experience:

· An understanding of the needs of people who have experienced homelessness, poor mental health, substance use or care leavers.

· Experience in managing the overnight safety of vulnerable clients preferably in supported housing.

· Good written and spoken communication skills to ensure the accurate handover of information both verbally and in writing between shifts.

· Experience in undertaking basic maintenance and/or delivering cleaning services.

· Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.

· Able to demonstrate a clear understanding of safeguarding requirements and procedures.

· Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.

· Personal and professional integrity.

· High-level understanding of professional boundaries and ability to maintain boundaries.

· Ability to work collaboratively.

In return for working here, you will receive:

· A comprehensive training package tailored to your needs and role

· Flexible working model for suitable roles.

· 26 days annual leave rising to 30 after five years of service.

· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.

· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

· Discount vouchers including gym, retail, food & drink, travel, electricals and more.

· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​

· Death in service (4x Base salary)

· Legal Advice line

About the Organisation

The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as: Night Porter, Night Receptionist, Night Guest Services Associate, Night Security Concierge, Night Shift Front Desk Agent, Night Duty Manager, Night Shift Lobby Attendant, Night Shift Guest Relations, Evening Concierge, Overnight Concierge, Night Hotel Attendant, Nighttime Customer Service Representative etc. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are looking for new Oliver McGowan Expert with Lived Experience Co-trainers to join our Connections team in Cambridgeshire and Peterborough. We are looking for  applicants who have either a learning difficulty and/or are autistic people.

About the role

We have an exciting opportunity in a new role as an Oliver McGowan Expert with Lived Experience Co-trainer to join our team covering Cambridgeshire and Peterborough. The job is to train people who work in health and social care about learning disabilities and autism.  This will help health and social care staff to better understand the needs of people with learning disabilities and autistic people.

About you

You will need to have a learning disability and/or be an autistic person.  You will need to talk in front of groups of up to 30 people and be able to understand what they are saying to you.  We will give you training to do this. 

You will need to:

· learn what you need to do to give the training

· be ready and organised for the work you do, and

· be able to organise your time.

The training will be delivered as part of a team, you will never be doing this work on your own.

How will you make a difference?

You will be helping health and social care staff understand how to better listen and communicate with people with learning disabilities and/or autistic people.

Professional Development?

You will have plenty of opportunities to learn new skills and you will make a real difference.

Benefits:

• Paid holiday
• Supportive working environment with a good work/life balance
• Support with continuous development

Equality and Diversity

VoiceAbility believes in being an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners.  It treats everyone with equality and encourages everyone to meet their full potential.

VoiceAbility is a Disability Confident employer. This means that if any applicant tells us that they have a disability and can demonstrate that they meet all the essential criteria for the role, they will be offered an interview.

To find out how to apply, please click on the link to our website.

You will find it helpful to look at the Job Description which tells you about the job.  
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match what we are looking for. 

Important Dates:

Closing date for applications; 12 noon on Friday 28 February.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the things we are looking for.

Want to know more about VoiceAbility and the role?

Please click on the link to our website

We look forward to hearing from you.

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

We're looking for a Virtual Fundraising Officer with strong project management skills, a data-driven mindset, and a passion for innovation to join the Virtual Fundraising Team. 

In this role, you’ll be responsible for planning, delivering, and growing our portfolio of virtual fundraising events, engaging thousands of supporters each year.  As part of a small, dynamic team, you’ll need to excel in managing multiple priorities, bringing energy, creativity, and a drive for continuous improvement.

You’ll use data insights to analyse performance and optimise processes, ensuring our challenges are impactful and supporters are inspired to reach their fundraising goals. By designing exceptional supporter journeys, you’ll play a vital role in enhancing the supporter experience, building strong relationships, and maximising engagement.

This is an exciting opportunity for someone who is innovative and growth-oriented. You’ll need a hands-on approach to tackle challenges, work collaboratively across teams, and deliver results that drive both income and supporter experience.

Who we are and why this role matters 

The role sits within the Mass Participation Team, who currently raise over £3.1 million annually from supporters who fundraise by doing a DIY fundraiser, sporting event or virtual challenge.

Be a Part of Something Big! Every year, we welcome around 19,000 new virtual fundraisers into the organisation. For many, this is their first interaction with Young Lives vs Cancer, showcasing the power of virtual fundraising as a fantastic acquisition tool. 

Lead the Charge in a Fast-Paced Sector. The virtual fundraising landscape is new, ever evolving, and highly competitive. To thrive, we need to not only manage a large and passionate supporter base but also effectively coordinate with suppliers, leverage cutting-edge platforms, and streamline our processes. 

Spot Opportunities and Drive Growth. We are constantly on the lookout for new opportunities and challenges in the virtual fundraising world. With a keen eye on our current portfolio, we aim to build solid foundations for substantial growth in this exciting revenue stream. 

This role is subject to a criminal record check. In the event of a successful application, a standard criminal record check will be completed. 

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.

• Plan, execute, and optimise virtual fundraising events, ensuring they meet timelines and budget goals.
• Create and deliver innovative stewardship plans to engage and inspire supporters.
• Monitor and analyse performance metrics, identifying opportunities for growth and improvement.
• Work with suppliers and internal teams to ensure seamless project delivery.
• Stay ahead of trends in virtual fundraising and make recommendations for new initiatives.

What do I need? 

We’d love to hear from you if you have:

• Experience in virtual fundraising or a similar field
• Experience using a variety of digital platforms and tools, with a supporter-focused mindset to ensure every decision enhances the supporter journey and experience.
• Excellent attention to detail and the ability to use data to drive decisions.
• A focus on identifying opportunities for growth and delivering continuous improvements
• Strong project management skills and a proven ability to meet and exceed targets.
• A talent for building relationships with internal and external stakeholders.
• A commitment to inclusion and diversity, with an understanding of the barriers marginalised groups face.

Diverse perspectives and unique skill sets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

What will I gain?

For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

To arrange an informal chat, please contact Natalie Robertson.

#ShowTheSalary #NonGraduatesWelcome

Job Title: People Development Business Partner (Foster Carer L&D)

Salary: £39,489 per annum (£38,739 per annum salary + £750 per annum Homeworking Allowance)

Hours & Contract: 35 Hours per week - Permanent Role

Location: Homebased anywhere in UK with some travel required

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.

As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults,  as well as our expanding Education and Health services. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.

In 2024 TACT became one of the top 5 charities to work for in the UK, placing 5th in the UK Best Companies Work For survey results , and a top 25 mid-sized company to work with across the whole of the UK.   97% of our people feel proud to work with TACT and think that TACT cares about their wellbeing, while 92% of our people would say they “ love working for TACT”.

This is an exciting opportunity to join the Learning and Development team as they develop and embed an effective programme of learning for foster carers in all regions across TACT. The People Development Business Partner will working closely with regional teams to source and procure training and have a lead role in the development and implementation of the Growth and Development Strategy for foster carers, recognising continuous personal and professional development as a key driver supporting foster carer retention.

If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.

Overall Duties of the People Development Business Partner will include:

• Supporting the creation of annual and on-going evidence based learning and development opportunities for foster carers across TACT.
• Quality assure training and learning opportunities to ensure they are reflective of current practices
• Work in partnership with local area teams to understand and respond to trends within their areas, and translate this into TACT-wide strategies
• Support local area teams to source and procure learning interventions, acting as a key partner in supplier relationship management
• Create long-term plans to support the recognition of foster carers as specialists in their fields
• Support the creation, development and implementation of the TACT Growth and Development Strategy for foster carers
• Take a continuous improvement approach to the offering of the People Development function
• Actively support the People Development function, aiming to ensure an effective continuity of services

The main requirements for this role include:

• CIPD Level 5 or above or equivalent, or a minimum of the CIPD Level 3 qualification and a commitment to achieve a CIPD Level 5 qualification within 18 months of starting in post.
• Experience of working collaboratively to develop learning solutions to build capacity and support organisational objectives across complex multi-jurisdiction audiences and teams.
• Experience of carrying out training needs analysis, interpreting the results and implementing solutions across multiple teams.
• Experience of designing, developing, delivering and evaluating learning programmes and interventions across a range of delivery methods, including virtual.
• Knowledge of key principles of adult learning, including learning cycles and multi-level evaluation processes.
• Able to use interactive and online tools to create engaging learning resources.
• High level of credibility with good relationship building at all levels and able to adapt style as appropriate.

 TACT offer an excellent employee benefits package including:

• 31 days paid holiday plus 8 annual bank holidays.
• Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
• Family friendly policies.
• Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
• Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
• An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
• Menopause Policy and free Menopause Clinician Appointments.
• Stakeholder Pension Scheme (salary sacrifice).
• Fantastic learning and development opportunities for all roles.

The People Development Business Partner may be homebased within England, Scotland or Wales but will be required to travel to face-to-face meetings at least once a month and on other occasions for training and team wellbeing events.

A Standard DBS clearance is required for this role and will be processed by TACT on your behalf.

• Closing Date: Tuesday 11th February 2025
• Interview Date: Monday 24th February 2025 (via Microsoft Teams)

Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.

TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for a new Advocate to join our team in Sunderland on a 9-month FTC. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

We have an exciting opportunity for an Advocate to join our team covering Sunderland. Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential. 

This is a full-time role for 35 hours per week, applicants who do not hold the IAP or IAQ qualification will start on £22,500 per annum pro-rata.

About you

Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.

Preferably, you should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.

Benefits:

• 28 days annual leave plus bank holidays, pro-rata
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme
• Supportive working environment fostering a good work/life balance
• Support with continuous professional development

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications; midnight on 9 February 2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.

We look forward to hearing from you.

Reports to: COO

Location: Remote, with monthly co-working or team days in London and additional stakeholder meetings/ events as required. (Travel not funded for the regular monthly days.)

Salary: £31,000 + 11% employer pension contribution and other benefits, including generous holiday, retailer discounts and personal development budgets. 

Hours: Full time (37.5 hours a week) or 0.8 (30 hours a week) We are delighted to consider requests for flexible working patterns. 

Contract: Permanent

ABOUT NOW TEACH

Our long-term vision is a world where children benefit because talented people, who’ve already had successful careers, become teachers, and bring their skills and experiences to the schools that need them most. We support Now Teachers, training providers, schools and the wider education system to realise the full potential of career-changers in education. 

Career-changers bring new experiences into the classroom, but they often need support to complete their training and stay in teaching. We offer Now Teachers one-to-one support, alongside a comprehensive structured programme helping them change career successfully. This support continues after they’ve completed their training, and the Now Teach Network is there to help make the most of their experience and skills as career-changers.  

Our support helps Now Teachers stay in teaching: 75% of Now Teachers are still in teaching 2 years after qualifying, compared to much lower percentages nationally. Nearly 90% of our cohort are satisfied or very satisfied with the support they get from Now Teach.  

We are looking for driven and committed people to help us meet new goals, increase our Network and create more impact in schools.

ABOUT THE ROLE 

Role overview 

As Operations Executive, you will collaborate closely with the COO to enhance our operational efficiency and ensure seamless cross-organisational progress. In this key position, you will be responsible for monitoring and advancing our objectives, fostering collaboration, and optimizing processes to achieve our strategic goals, as well as providing first line HR and operations support to the whole of Now Teach. 

This role will involve working across several projects/services at a time, and the priorities of the role will adapt and develop over time depending on the needs and priorities of the organisation and where the support is needed most. If you are super organised, love coordination, communication and you have a keen eye for detail, this could be the job for you. 

In this role you will……  

Organisational effectiveness 

• Working with the COO, create tools and processes to track progress against organisational objectives, as well as designing and running the annual organisational objective setting process, in close consultation with the COO and other key staff members. 
• Proactively identify and mitigate cross-departmental risks to ensure timely and effective mitigation. 
• Identify and propose suggestions for improvement to cross organisational systems, processes and ways of working. 
• Own the policy update log and process, engaging the team and bringing in subject matter experts as required. 
• Promote a culture of continuous improvement and agile ways of working, including defining our approach to project management. 
• Provide reporting and analysis as required by the COO and CEO. 
• Ensure all key organisational dates and meetings are booked and clearly communicated with backwards planning of critical milestones. 

People coordination and support 

• Lead the onboarding, offboarding, training, and development of all Now Teach staff members, continuously enhancing these processes to align with organisational values. 
• Develop our people processes and policies in a way which is aligned to our values and enhances the experience of all staff members. 
• Act as a point of contact on general HR/People and operational queries for the Now Teach team and administer relevant people files and our employee database (SafeHR). 
• Support in the recruitment of diverse and effective staff, ensuring an effective recruitment process is in place for hiring managers to follow. 
• Manage and analyse our quarterly staff survey, making suggestions for how we can improve the staff experience. 
• Ensure there is an up-to-date record of all contracts and agreements with contractors and freelancers.
• Provide support to the payroll process as necessary. 

General support and administration 

• Own the scheduling and planning of Team and collaboration days, securing and booking meeting rooms and locations and cohering an internal team to plan an engaging employee experience.
• Coordinate IT support services with our outsourced provider, ensuring the smooth day to day running of the organisation 
• Maintain the Now Teach equipment register.
• Deliver induction training on the basics of our IT and technology set up
• Support with the running of our CRM, liaising across departments regarding any system development or change requests 
• Any other general support commensurate with the role. 

PERSON SPECFICIATION 

Who you are (qualities/values) 

• Passionate about ensuring that Now Teachers, schools, partners and the wider education system can realise the full potential of career changers in education.
• A strong relationship builder with people at all levels, and someone who gets a kick out of helping and supporting others. 
• A systematic and structured thinker with strong analytical abilities. 
• Proactive and innovative in identifying approaches and opportunities for improvement, particularly regarding technology. 
• Tenacious, highly organised self-starter who enjoys variety.
• Effective at working cross-organizationally to achieve results. 
• You are happy to get into the detail and not daunted by a challenge – no task is too big or small. 

What you’ll need to succeed in this role (experience/qualifications etc) 

• Experience in a cross-functional role within a small organization, with a proven ability to drive initiatives and achieve results in a dynamic environment. 
• Experience of managing projects in any setting – this doesn’t need to be a formal project management qualification but we are looking for someone who is able to get things done, and who can bring others with them. 
• An eye for future trends, particularly in how technology and AI are likely to transform organisational effectiveness over the next 5 years. 
• Experience analysing and presenting complex information simply. 
• Great attention to detail and the ability to join the dots and make connections between different areas of the organisation. 
• Excellent verbal and written communication and relationship management skills.
• Experience using a variety of tech systems and CRMs. 
• Desirable but not essential – knowledge of UK employment law (or a desire to learn). 

Application Process  

To apply, please complete our online application form where you will be asked to upload a short covering statement (no more than 1 side of A4) and CV (no more than 2 sides of A4) by 9am 10th February 2025. 

  
Your statement should include why you are attracted to the role and how you match the person specification particularly regarding your experience. 

If you need any additional support or require reasonable adjustments to the application process, please get in touch.

  
Diversity, Equity & Inclusion  

Now Teach strives to be a workplace that is diverse, equitable and inclusive where we can ALL be ourselves. We encourage applications from people of all backgrounds, ethnicities, ages, gender identities, stages of life and those with hidden or visible disabilities.   

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll endeavour to be as accommodating as possible. If you would like to discuss specific requirements, please get in touch.

All applicants must have an existing Right to Work in the UK.  

Safe Recruitment Procedure  

Now Teach are committed to safeguarding and promoting the welfare of children and young people.  To meet this responsibility, we follow a rigorous selection process, and all successful candidates will be subject to a basic Disclosure and Barring Service check.  

School Relationships Officer - North East of England

About Voice 21

Voice 21 is the national oracy education charity. We exist to empower every child to use their voice for success in school and life. Our work transforms learning and life chances through talk by increasing access to a high-quality oracy education for those that need it most. Follow the links to find out more about why oracy is so vital and the impact Voice 21 has.

Your opportunity

Tackle a vital challenge, with great people.  Voice 21 exists to transform childrens’ learning and life chances through talk and we are aiming to be working with 2,000 schools a year by 2025. To reach this goal we recruit great people and give them real responsibility, training and support.

Output focused culture, with flexible working opportunities. We have an agile and flexible approach – our team can work when and wherever works best to deliver the requirements of their role. For staff working at home, we support them to create a workspace and provide technology that enables them to work effectively.

Real development opportunities. We believe in supporting people to develop the skills they need to be excellent – whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions. We also offer paid study leave for team members taking part in formal studies outside of work.

Great benefits. 33 days holiday (inclusive of bank holidays) and additional Christmas closure period. Holiday entitlement increases linked to length of service, 5% employer contribution to pension, interest-free season ticket, cycle and technology loans, employee assistance scheme.

Remuneration. Our pay is a band and spine point approach where there is up to 7 years progression available (depending on starting point) 

Your purpose

To deliver a high quality experience to schools in your region through expert relationship management and delivery of specific project outcomes: driving high levels of engagement, retention and renewal and enabling Voice 21 to have the greatest impact in each Voice 21 Oracy School.

Your responsibilities

Relationship management and Group Project delivery

• Build and manage strong relationships with member schools and key stakeholders at all levels, across your region in order to add value to their membership, driving engagement, long term loyalty and ultimately impact in our schools.

• Use your understanding of member schools in your region to create ‘wow moments’ across the membership journey (e.g. dropping in to meet with key stakeholders or setting up virtual networking opportunities).

• Manage and deliver projects in your region, specifically our large and highly successful Voice North East group project. This includes working as a leading member of the project team, effectively managing project risks and progress toward milestones, sending communications, and reporting to group commissioners or funders on progress. 

• Represent Voice 21 effectively to external audiences in meetings and events. Develop our regional network through events. Arrange & attend open mornings with current member schools and support with additional event organisation and delivery as required with support from product and events leads.

School journey and experience

• Provide an excellent customer experience for member schools and key stakeholders (e.g. Local Authorities and Multi-Academy Trusts) from sign up through to renewal, acting as the first point of contact for your Voice 21 Oracy Schools.

• Own the membership journey and school experience for your region, including the underlying processes, activities and comms that support membership.

• Gain frontline insights from listening to member schools in your region - collect, track and analyse data about their patterns of behaviour and use these insights to improve their experience.

• Use your understanding of our membership offer to support and guide schools in your region to access member benefits that best meet their needs, are most impactful for their students and steward them towards accreditation (e.g. use diagnostic tools to set action plans for the membership year and signpost to Voice 21 products, resources and events).

• Bring together data (from our CRM system, our Programme team and impact and engagement monitoring) to understand and own the ‘complete picture’ of each school’s member journey in your region - use insights to manage and increase engagement; proactively share insights gained, internally (e.g. with the Programme team about attendance or school feedback) and externally (reporting to a group project commissioner or funder). 

• Own membership renewals in your region, helping the Engagement team to deliver our annual school renewal targets (70%+).

Your progression

Within 1 month, you’ll have:

• Got to know all of the different elements which go into our membership offer through experiencing them first hand. 

• Gained insight into the impact of our membership offer on children and young people’s learning and life chances, by visiting Voice 21 Oracy Schools. 

• Began to get to know the key stakeholders and member schools in your region.

• Have a good grasp of our Voice North East Project objectives

• Built relationships with your closest colleagues in our Experience, Project and Programmes teams. 

Within 3 months, you’ll have: 

• Built relationships with the key stakeholders and member schools in your region.

• Supported member schools in your region to get started on their membership journey and to access membership benefits.

• Become confident using our CRM (Salesforce) to provide key data you need for success in your role.

Within 6 months, you’ll have: 

• Begun to monitor experience and engagement of member schools in your region and identify strategies to help schools get the most out of their membership.

• Delivered & supported regional network events and reflected on how these went with the team.

• Lead a cycle of renewal in your region and use this to identify areas of strength/development.

From 6 months onwards, we expect for you to be:

• Taking ownership of the member journey and school experience of schools in your region.

• Proactively sharing insights from the frontline with the team to improve experience and engagement.

• Developing strategic relationships with key stakeholders and identifying opportunities to grow our school network in your region.

This job is for you if...

• You take pride in the strength of the relationships you build, you enjoy making connections with a range of stakeholders (both internal and external) and delivering an excellent relationship management experience.

• You have a strong understanding of the educational landscape in the North East of England, and know how to navigate the pressures faced by teachers and school leaders. 

• You have experience working with a Customer Relationship Management database and understand the importance of accurate data to inform decision making.

• You can apply  project management skills (e.g. working towards milestones) and have experience in supporting and organising regional events.

• You care about the little details which make all the difference and get satisfaction from seeing things through.

• You enjoy working as part of a fast-paced, fast-growing team with big ambitions and are excited to use your initiative to help us achieve these.

• You’re passionate about Voice 21’s mission, the education sector and making a change to young people’s learning and life changes.

Who you’ll work with: 

• Our Engagement team: made up of our Head of Member Success, your fellow School Relationships Officers, a School Membership Officer, Schools Coordinator, and your line manager - one of our two School Relationships Leads.

• Our Programmes team who lead and deliver our work with teachers on programmes.

• Our Project Lead and our Events Lead

Location: Remote with a focus on the North East of England.

This role requires regular travel within the North East and occasional travel nationally. This includes visiting schools, attending development days, meetings, and industry events. Some overnight stays will be required.

Ideal Candidate: We are seeking a candidate specifically based in the North East of England and with a strong understanding and experience of the educational landscape and the challenges facing schools in this area.

Contract: Permanent, subject to successful probation review at 3 months.

Terms: Full Time 

Application details 

To apply: 

Please send your most recent CV and a document answering the questions below

• Tell us why you want to work at Voice 21. What is it about us and our mission that excites you? (Max. 400 words)

• Making direct reference to the job description, please tell us the three main reasons why you would make an excellent School Relationships & Project officer in the North East of England (Max. 600 words).

We are ideally seeking to appoint  someone based in the North East of England. 

Please do not apply for this position if you are not based in this area of the UK

Closing date: Midnight, Monday 10th February

Interview date: Provisional dates for initial phone interviews Week Commencing 17th February with second round interviews on Zoom w/c 3rd March TBC

Start date: 1st April 2025 (we can be somewhat flexible for the right candidate).

Questions: If you have any questions about the role, or would like to discuss it before submitting an application, please contact Gill Cameron, Head of Member Success  

Valuing every voice

Voice 21 believes that every voice should be heard and valued. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Voice 21.

Balmer Dawson Executive Search is delighted to partner with Mellon Educate in their search for an experienced Grant Writer to join their successful organisation. 

Mellon Educate is an Irish-based African development charity founded by Niall Mellon in 2002. From the enormous collective effort of their volunteers, in conjunction with the South African government, they have built houses for 250,000 homeless people in South Africa’s townships.

In 2013, the charity redoubled its commitments to those less fortunate in Africa, pledging a 10-year education development programme to provide better education to more than 100,000 African children. 

Mellon Educate wishes to recruit a Grant Writer on a part-time OR full-time basis with specific experience and a proven track record of success in educational grant applications in Sub-Saharan Africa from medium and large sized international funders, sovereign donors, corporate and philanthropic foundations and institutional donors.

Role Purpose:

This is a brand-new position that has been created to increase Mellon Educate’s capacity to secure grants on a global scale. The Grant Writer will be responsible for identifying suitable funding opportunities and coordinating, preparing and writing funding applications.

The successful candidate will work with colleagues to develop and implement Mellon Educate’s strategic approach to funding against agreed key performance indicators. This role requires an enthusiastic self-starter, with good knowledge of educational grant-writing, exceptional persuasive writing and organisational skills and a good knowledge of the South African education system.

Key Responsibilities: 

• Responsible for identifying, preparing, producing and submitting grant applications and funding proposals. 
• Writing and editing high quality and compelling content for competitive proposal processes and other fundraising materials as required.
• Researching, exploring and identifying new grant and funding opportunities which support Mellon Educate’s current strategic objectives. 
• Gathering, analysing and synthesizing proposal inputs and co-ordinating and reviewing content from all contributors. 
• Building and maintaining a database and schedule of grant opportunities and grant application materials. 
• Establishing and maintaining effective working relationships across the organisation to ensure that grant management is fully embedded. 
• Building strong strategic partnerships with funding organisations and donors. 
• Working with colleagues to support all of Mellon Educate’s fundraising work, including trusts, foundations, major gift, legacy giving, and capturing stories of change to demonstrate impact to funders. 

Essential Skills and Core Competencies : 

• Proven track record of success in educational grant writing in Sub-Saharan Africa
• Demonstrated education related expertise
• Knowledge of the South-African education system (a distinct advantage)
• Keen understanding of the challenges faced by countries in the developing world
• Experience securing grants from Sovereign funders
• Evidence of success in securing medium and large-scale educational programme funding in the developing world
• Exceptional writing, editing and literacy skills. 
• Ability to write clearly and concisely, producing compelling narratives. 
• Excellent attention to detail. 
• Proven organisational skills.
• Strong capacity to use ICT to improve efficiency and information-sharing across the team. 
• Capacity to work under pressure to tight deadlines. 
• Capacity to prioritise effectively and manage time well. 
• Strong communicator and team player. 
• Enthusiastic and disciplined self-starter, with a target driven approach. 
• Strong financial literacy with competency to plan, manage and track grant expenditure. 
• Skilled relationship and network builder. 
• Flexibility, creativity and a positive work attitude. 
• Track record of producing high-quality grant applications, documentation and presentations. 

Remuneration:

• Salary will be in the region of €50,000 + DOE (depending on experience) on a full-time basis or pro-rata on a part-time basis

Application process:

To apply, please submit your CV and Cover Letter (maximum one page) in MS Word format  (outlining how your motivation, experience and skills fit this role profile) for the attention of  BOTH Gilly Balmer and Zena Dawson at Quick Apply button provided.

Closing Date:

The closing date for applications is Monday 24th February by 5pm (GMT)

HR Generalist 
12-month fixed term contract from start date
Job Ref: V534
Hours/Days per week: 28 hours per week – (Flexible days/hours)
Salary: £30,000 (£37,500 FTE) plus attractive employee benefits package
Start date: ASAP 
Location: Homebased 
Closing date: 12th February 2025
Interview date and Location: 
1st Interview: 27/28th February- Microsoft Teams
2nd Interview - date to be confirmed- In-person (London)

About Volunteering Matters

At Volunteering Matters we bring people together to overcome some of society’s most complex issues through the power of volunteering. This builds stronger communities and enables everyone to thrive.

We partner with communities to overcome adversity, tackling social isolation and loneliness, improving health, developing skills and opportunities and making sure young people can lead change. As a national charity, we do this at scale, sharing our expertise and building partnerships to make an even bigger impact.

We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

The Role

We are looking for an experienced HR Generalist to carry out project work; specifically to carry out a policy review and to develop our newly implemented HR system, as well as provide support across the HR team as required.

Working with key stakeholders and HR colleagues we would like the right person to shape, develop and deliver these HR plans and solutions in line with the needs and priorities of Volunteering Matters.

CIPD qualified to a minimum of level 5, with a proven ability to support an organisation through change, you must have excellent up to date knowledge of UK employment law and extensive experience of developing and managing policies and procedures related to an HR function.

Working in a friendly team of 4, reporting to the Head of HR and working with the HR Coordinator and HR Administrator, you will be a vital part of the HR function with a focus on the specific projects but must have a flexible approach and be able to change priorities as required, supporting the team with other activities, including but not limited to: recruitment, induction, employee relations matters, learning & development and manager upskilling.

Employee Benefits

Our ambition is to be the best place to work in the charity sector. We offer lots of employee benefits including:

Fully flexible working

Unlimited annual leave, to achieve a positive work-life balance

Cycle to Work scheme

Interest free season ticket loan (public transport)

Competitive and supportive maternity/adoption/family leave provision

Competitive and supportive sick leave provision

Access to our free Employee Assistance Programme

Lifestyle discount scheme

Location
This role is flexible and will be homebased and/or office based or a mixture of both, depending on your location. The role may require very occasional travel where a case needs to be supported in person. Your working pattern will be agreed with your line manager upon commencement of the role. You will require good internet access to enable remote working, and a suitable home office/workspace. IT equipment and infrastructure will be supplied.

Our Values & Way of Working
In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

Diversity & Inclusion 
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups. 

Disability Confident & Reasonable Adjustments: 
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application.   
We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History. 

GDPR Statement 
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.  
 

Are you passionate about making the arts and screen industries more accessible & inclusive to deaf, disabled and/or neurodivergent (DDN) creatives?

We are seeking a DDN individual to become our next Marketing and Communications lead.

About TripleC
TripleC is a BAFTA award-winning, disabled-led Community Interest Company that champions the inclusion of deaf, disabled and/or neurodivergent (DDN) people across the arts and screen sectors.  TripleC is an Arts Council England National Portfolio Organisation.

Our mission is to drive up the role of DDN people in the arts and screen industries and the role the arts, screen and creativity in the lives of DDN people, changing the lives of DDN people for the better. We’re disabled led at all levels of the organisation – from our Board, through our Senior Leadership Team, our staff, our access leads, and our intersectional focus groups. We work across the whole of the UK to effect change, collaborating with the major broadcasters, production houses, theatres and arts organisations.

About the role

The core purpose of the role is to ensure that TripleC’s output (whether on social media, on our website, in our marketing materials etc) is attractive and accessible for DDN people with a range of access requirements.
The successful candidate will have a strong creative flair and a passion for digital and storytelling alongside proven expertise in marketing and communications.

The Marketing and Communications Lead plays a crucial role in supporting TripleC’s engagement with:

• Deaf, disabled and/or neurodivergent (DDN) creatives including professionals who work in the arts and screen industries, and DDN young people and adults in the community;
• Our audiences (at webinars, masterclasses, workshops, live in-person events);
• Our industry stakeholders (eg theatres, broadcasters, producers, arts organisations);
• Our funders (eg Arts Council England, National Lottery, ScreenSkills); and
• The press and media.

Essential criteria

• Commitment to TripleC’s mission to drive up the role of DDN people in the arts and screen industries and the role of the arts and screen in the lives of DDN people.
• Understanding of and belief in the inclusion of all staff and stakeholders irrespective of race, gender, sexuality, age, access requirements, economic background, or lived experience.
• Professional experience in/knowledge of Marketing and Communications.
• Excellent communication skills to create compelling, creative and persuasive communications.
• Previous knowledge of/skillsets in content creation for a company or organisation.
• Excellent organisational skills with the ability to manage and take responsibility for own workload, handle multiple priorities, and delegate workloads and workflows to others.
• Excellent IT skills including use of Google Drive/Docs, Microsoft Office Suite.
• Knowledge of/skillset in creative project software/platforms such as Canva 
• Solution focused.

Terms
This is a permanent, employed (PAYE) role. 
The core contract is for 3 days per week (22.5 hours). We also offer paid overtime from time to time by mutual consent. 
There will be a probationary period of 3 months.
Salary: pro rata 3 days a week (22.5 hours) £25,740 (£42,900 full time equivalent)
Location: From home (flexible)
Reports to: TripleC Senior Leadership Team

We are particularly keen to attract applications from people who are under-represented, in the UK workplace generally and at TripleC specifically. This includes (but is not limited to) DDN people from the global majority, DDN LGBTQQIA+ applicants, and applications from DDN people from lower socio-economic backgrounds.