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We are looking to recruit a coordinated, efficient, and enthusiastic Administrator to join us at the Royal College of Radiologists (RCR) as our CRM Team Administrator. The RCR is undergoing a big system change and the CRM Team Administrator will help support the project by providing excellent administrative, engagement and testing support to the Digital Products Owner for the new CRM system as it develops.
The successful candidate will be joining our high performing CRM team and have responsibility for the day-to-day operational management of administrative processes. You will also provide an enthusiastic customer service. As a confident and coherent communicator, you will act as an internal liaison and support to staff as the CRM develops, coordinate enquiries and feedback in an efficient and timely way.
As the CRM Team Administrator you’ll play a pivotal role in helping us maintain and enhance our customer relationships and ensure that the team operates smoothly and efficiently.
What you’ll do:
- Coordinate enquiries from users/staff for the CRM product throughout development and delivery.
- Support the documentation of processes and mapping exercises for the CRM project and any other administrative support associated with the project.
- Arrange and manage project meetings.
- Coordinate ongoing training and induction of new staff to business systems (CRM) as they are implemented.
- Support the development of tools and training materials across services.
- Help to monitor any shared inboxes and the CRM helpdesk, ensuring enquiries are directed to the relevant team member.
What you’ll need:
- Experience of team or project administration.
- Experience of working with a project team.
- Effective interpersonal skills and customer service.
- Strong communication skills.
- Proficient user of Microsoft packages.
- Excellent organisation skills
If you are looking for an impactful role in a medical charity with a great cause and ambitious goals, then please find out more about the role, the RCR and instructions on how to apply in our CRM Team Administrator candidate pack.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Location: Home based with UK-wide travel, as required/on occasion
Contract details: Fixed term contract – 2 years
Salary: £32,300 – £34,000 per annum
Hours: Full-time
Directorate: Strategy, Insight and Portfolio
Reporting to: Governance Manager
We are seeking someone with a keen eye for detail and who is happy to work on their own initiative as part of a remote team. A willingness to learn, get on with the job, to question and to challenge were appropriate will be essential.
About the role:
As the Governance and Reporting Officer, you’ll play a crucial role in the relationship with a key stakeholder and our largest funder (the Home Office), ensuring the good governance and excellent reporting of progress against the HO Grant. You’ll be a great communicator, with the ability to influence, negotiate and problem solve.
- You’ll provide overall coordination of Home Office grant governance and reporting, ensuring all areas delivering under the terms of the grant are aware of reporting deadlines, providing them with the necessary support and advice in preparing progress reports.
- Supporting the production of concise, relevant and timely updates and responses for our Senior Leadership Team.
- Delivering high quality reports by ensuring a high level of accuracy and attention to detail is applied.
- Supporting the Governance Team in ensuring high standards of governance and reporting in all activities.
- Providing general administrative support to the overall grant governance process and to the Governance Manager including but not limited to checking stakeholder and key personnel availability for meetings, producing accurate minutes, records and action logs arising, coordinating company reporting to meet deadlines and reviewing documents for tone of voice, uniformity, conformity and completeness.
- Building and maintaining good working relationships with key stakeholders.
- Supporting continuous improvement of the reporting across the organisation by working with all areas of the organisation to improve the presentation, accuracy and consistency of data and reporting.
- Undertaking such other tasks as may be reasonably requested by the Governance Manager.
Full details of the role and what we are looking for can be found in the Job Description on the NFCC Website.
We are proud to be a Disability Confident employer and actively encourage applicants from under-represented groups to apply. We welcome everyone to consider being a part of the NFCC.
What you can expect:
We are people centred and focus on creating a positive and engaging working environment. Wellbeing, reward, recognition, and personal development are not just words we talk about, we put them into action daily.
We offer an enhanced annual leave allowance of 26 days plus bank holidays, Health Care Cashplan, access to an Employee Assistance Programme and support flexitime working.
How to apply:
Please complete the application form linked from the ‘apply now’ button on the NFCC Website. CV’s will NOT be accepted for this position.
Closing Date: 18th August 2024
NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.
NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.
NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.
NFCC is an independent membership association and the professional voice of UK fire and rescue services.
Fixed term contract for 12 months, 35 hours per week
London
Are you eager to support a team to deliver an efficient customer focussed service?
The Retired Ministers Housing Society (RMHS) exists to assist retired and retiring ministers to meet their housing needs during retirement, aiming to provide appropriate housing suitable for long-term occupation. We maintain around 300 properties tenanted by retired ministers, arranging inspections and repairs.
In this role you will be responsible for the daily coordination of repairs and maintenance activities. You will be the central point of contact for our elderly residents, liaising with surveyors to ensure our programme of works and cyclical compliance checks are followed through and carried out promptly.
You are educated to A level standard, or equivalent experience, have excellent administration and ITC skills and are highly organised. You also possess good communication skills and can problem solve, dealing with issues in a calm and sensitive manner. Experience of repairs and maintenance in a housing environment would be a distinct advantage.
We can offer you a flexible and friendly work environment in a small team; hybrid working from Church House in London and from home is possible.
If you are interested in working for us and can meet the above requirements, please contact us/see our website for an application form (noting that we do not accept CVs).
Closing date for applications: 12 noon, Friday 2 August 2024
Interview dates: Friday 16 August 2024
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: Part-time, 15 hours per week
Contract: Permanent
Salary: £30,285 - £32,330 per annum, pro-rata for part time hours
Location: Islington, London, N1
Start date: September 2024
Our client Peter Bedford Housing Association (PBHA) is a housing association with charitable aims that create positive change in people’s lives. As well as homes and support, PBHA empowers people to learn, access work and discover their creative talents. Based in Hackney, Islington and Newham, PBHA work with people who are homeless, have mental ill health, learning difficulties and multiple needs. PBHA’s work enables people to move on and lead independent lives.
The role:
The postholder will work in partnership with the support service provider to deliver a quality housing management service to 11 tenants with learning disabilities. Post holders will work from a purpose new build service in Islington. The postholder will have access to PBHA local offices where appropriate. The post holder will be issued the IT equipment necessary to facilitate mobile working.
Key duties and responsibilities:
• To be responsible for working a caseload of tenants at this service.
• Identifying individual tenancy needs through assessment and an identified Housing Plan detailing risks, needs and move on plans.
• Provide a weekly housing management drop in.
• Ensure that tenants apply for benefits where eligible, and signpost tenants to information on how to maximise income.
• Record and monitor any breaches of tenancy agreement and work proactively and within procedures to resolve them.
• Liaise with support officers, the Income officer, and the finance department to provide effective prevention and management of rent issues.
• Liaise with colleagues to ensure void targets are met and properties are let within agreed timescale.
• Assist in the moving in/out process.
• Deal with complaints, nuisance and tenancy disputes as they arise. Work with tenants to promote self-help and mediation approaches to dispute resolution and address and escalate in line with procedure.
• Carry out regular building inspections, reporting repairs.
• Enforce the conditions of tenancy that enable PBHA to undertake urgent works such as electrical testing.
• Carry out H&S and fire checks and assessment, liaising closely with others to ensure that follow up actions are completed.
• Report safeguarding concerns as appropriate.
Customer Focused Services:
• Promote and support tenants to access participation and co-production opportunities.
• To take collective responsibility for any shortfalls identified through complaints.
• To act within the Professional standards for engaging with complaints as set by the Chartered Institute of Housing.
Team Responsibilities:
• Ensuring that proper records are kept, and information is passed to other team members as necessary.
• To ensure that PBHA’s computerised and manual systems are accurately updated specifically in relation to contact with tenants and stakeholders.
• To meet required standards and contract compliance of commissioning bodies where PBHA delivers a service.
All staff are expected to:
• Work co-operatively as part of a team and with other teams.
• Participate in staff training and development activities.
• Ensure the observation of all PBHA’s policies and practices, including those relating to equality and diversity, data, health and safety, financial control, standing orders, sustainability, recruitment, supervision, appraisals, sickness and disciplinary.
Access Information:
The post is based at the project, Rosehip House and Isledon Hub. Rosehip House has step-free access and is accessible to wheelchair users. Isledon Hub has step-only access. The role may involve some travel within Islington and working in tenants’ homes.
Main Conditions of Service:
This is a part-time position. The post is for 15 hours per week. Duties will occasionally be carried out over evenings and some public holidays. Overtime is not paid but in line with Agile working, hours can be averaged out over a 2-week period. PBHA implements Agile working practices which are to be negotiated with the line manager.
In common with all posts at PBHA, confirmation of appointment is subject to a probationary period (6 months).
PBHA is committed to equal opportunities and anti-discriminatory practice and is striving to be an anti-racist organisation.
Role Requirements:
Although we are keeping direct experience/knowledge requirements to a minimum, we do need you to use the application form or covering letter to demonstrate your capabilities, in relation to each point listed under role requirements. Where relevant use your answers to illustrate how your competences have helped you achieve positive results.
The minimum experience required for the post is:
• To have worked in a paid or voluntary capacity with at least one of the following groups: people who have mental ill health; learning difficulties; people who have been homeless and rootless; or people who have alcohol-related problems. It is preferable that you have experience working with people with learning difficulties. To have an understanding of the particular wellbeing needs of minority ethnic groups.
The competencies required for the post are the ability to:
• Can positively contribute and take initiative; good negotiation skills
• To be positive, resourceful, and resilient when working in challenging environment
• Able to constructively challenge and lead positive change
• Understanding and ability to manage boundaries effectively
• Good verbal, written & positive interpersonal communication skills, ensuring that stakeholders are treated with respect and dignity
• Ability to manage, plan and take responsibility for your own caseload
• Establish productive partnerships with a range of key stakeholders
• Good computer literacy including the ability to use Windows applications and word processing and database packages.
• Have the flexibility to accommodate work responsibilities that occasionally extend beyond normal working hours at short notice.
• Work in partnership with the support provider to provide an excellent, joined-up service for the tenants
PBHA offers in return:
• 26 days annual leave plus bank holidays, rising to 30 days with service
• Company pension scheme with employer matching up to 5% of contributions
• Agile working
• Eye care vouchers
• Cycle to work scheme
• Enhanced company sick pay
To apply, please register your interest and we will send you an application form to complete. Using an application form supports equal opportunities and anti-discriminatory practices.
Closing date for the applications: 04th August 2024.
Interviews will take place in the week commencing 12th August 2024.
Peter Bedford Housing Association is an Equal Opportunities employer who support an inclusive culture and diversity for their staff and those they represent. They are committed to encouraging further growth from diverse groups, and welcome applications from people of all abilities and under-represented groups. Currently, PBHA have an underrepresentation from men and disabled communities. As such, they particularly welcome applicants from these groups.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Human Resources Manager
Company: The Refugee and Migrant Centre (RMC)
Location: RMC has four branches in Birmingham, Wolverhampton, Walsall and Dudley The successful candidate will be based on site in Birmingham with regular travel required to all branches and whenever necessary. Hybrid working will be considered, allowing for one remote workday per week.
Purpose and Scope of the Role
The Refugee & Migrant Centre (RMC) are renowned for our work in assisting refugees and migrants through crisis and disadvantage; we remove barriers to integration and help our clients to become equal citizens. This great opportunity offers an experienced and innovative candidate the chance to join us, as our HR lead.
This is an exciting time to be joining the team, as we continue to grow to meet our aspirations. RMC are seeking a forward-thinking candidate who will be responsible for ensuring an excellent human resources service to the organisation including advice on complex employment matters, effective employee relations, recruitment, policies and procedures and ensuring that fair and consistent practices are followed in relation to all employment matters. This role is vital to our infrastructure following a period of rapid growth in staff numbers at the charity, as well as in our external activities and impact.
Main Tasks and Responsibilities
The key features of the role cover:
Strategy
· Support the Senior Leadership Team (SLT) in ensuring strategic workforce planning and change management in alignment with RMC’s overall strategy.
· The post holder must have a proven track record in managing complex HR issues such as grievance, disciplinary, sickness absence and other HR matters and be able to support managers in building effective working relationships.
Service Management
· Leading the provision of a comprehensive human resources service to ensure that we are recruiting the best employees and volunteers and supporting them to deliver outstanding services and other positive change for refugees and migrants.
· Managing RMC’s Human Resources in line with relevant service standards, key performance indicators and the human resources budget, ensuring robust plans are in place but also flexibility to cope with new needs, as they arise.
· Advising the SLT (CEO, Deputy CEO and Head of Services) and other senior managers on human resources matters and ensure all people managers in the organisation have the necessary skills and support to address complex employment issues e.g. in relation to sickness, performance and disciplinary and grievance processes.
· Leading on ensuring that all human resources policies and processes are adequate and reviewed regularly.
· Overseeing RMC’s performance management framework and advise senior managers on any remedial actions required.
· Ensuring timely and accurate workforce information is available as required for trustees, senior managers and the Finance team (e.g. for payroll purposes).
· Actively contribute to RMC’s evaluation process and participating in salary appeal panels and salary benchmarking exercises, and providing advice to senior managers on any salary-related matters.
Learning and Development
· Ensuring the People and Human Resources team provides the best possible learning and development opportunities for RMC employees and monitoring compliance with mandatory training (including data protection, health & safety, and safeguarding).
· Coordinate existing and potential learning and development opportunities.
Culture and Staff-Wellbeing
· Overseeing initiatives to promote the wellbeing of staff, including volunteers, being mindful of the impacts on them of working with marginalised members of society, and monitoring and supporting the wellbeing of staff.
· Managing staff satisfaction surveys, including analysis of results and working with the SLT to develop action plans in response to the results.
· Monitoring the diversity of staff and volunteers. Helping to ensure the existing broad diversity at the RMC is maintained and enriched further.
Compliance
· Ensuring compliance by RMC with employment law and safeguarding obligations in relation to staff, including safe recruitment.
· Ensuring any personal data of staff, including volunteers, is kept in line with data protection regulations.
Other Responsibilities
· Recognising the importance of taking care of own wellbeing and taking advantage of wellbeing initiatives offered by the organisation to our staff.
· Ensuring compliance with organisational policies and practices, and attendance at mandatory training.
· Any other duties as required by the organisation.
Person Specification
Experience and Skills
Desirable
- A CIPD diploma (Level 7) in HR management
- Experience of leading and managing staff teams.
- Experience of strategic planning and organisational change.
Essential
- Outstanding interpersonal skills.
- Considerable experience in a similar role, dealing with complex employment issues, safeguarding best practice and working successfully with other managers.
- Experience and expertise in day-to-day generalist HR which can be transferred to an ambitious charity, with a good grasp of the legislative frameworks and how to apply them in practice.
- Numerate, with excellent written skills and experience of producing HR documentation to a high standard, with good attention to detail.
- Capable of taking responsibility for day-to-day
- enquiries, recruitment and selection, induction, administration and support throughout the employee lifecycle and enable maximum value to be gained through the collection, recording and analysis of data.
We are keen to hear from all candidates whose skills and experience fulfil the criteria set out above. Please complete the application form, indicating where you first saw the job advertisement and demonstrating your professional fit with the role.
What's in it for you?
Location: Birmingham
Pension: RMC will contribute 3% of gross basic salary
Holidays: 25 days per year plus public holidays and 1 concessionary day (34 days). Holiday entitlement increases to 26 days after 2 years and 31 days after 5 years
Hours of Work: Full Time (35 hours per week) or Part Time ( 21 hours per week) (excluding lunch breaks) with time off in lieu for work outside of these hours.
Notice: Two months’ notice of termination of employment on either side
Disability: We are committed to making every reasonable adjustment to the workplace or working arrangements so as to accommodate people with disabilities
Enhanced DBS: Employment in this post will be subject to a satisfactory police clearance being obtained. Because of the nature of the work for which you are applying, this post is exempt from the Rehabilitation of Offenders Act 1974 (exception) Order 1975 and you are, therefore, not entitled to withhold information about convictions which for other purposes are ‘spent’ under the provision of the Act.
Travel expenses: If travel around the Black Country is undertaken in your own vehicle for work purposes this can be reclaimed at the rate of 45 pence per mile
Training: Access to external paid training and regular internal training and a commitment to supporting you to develop and upskill
Equal Opportunities
We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.
Closing Date:
Wednesday 31st July 2024 by 5pm.
There will be a two-stage interview process with the 1st stage consisting of presentation and interview and the 2nd of informal meetings with groups of key managers.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
The client requests no contact from agencies or media sales.
In this exciting and varied role, you will be responsible for developing and driving forward the corporate new business strategy for The Trust’s National Corporate fundraising approach to the Technology, Telecomms and Media sector alongside Pharmaceutical, Defence and related STEM sectors. You will be responsible for developing rich and exciting partnerships to both fund our programmes and deliver vital unrestricted income, collaborating with colleagues across employee engagement, commercial and marketing teams.
With an income target of £1m+, you will be an inspiring leader of a team of 2 staff and be able to harness the support from Senior Volunteer Boards who open up their networks. Alongside targeting prospecting techniques, you will have strong influencing skills to harness their support to meet your objectives.
You will work closely with the Senior Head of Business Development to create and implement the team strategy to support our organisational strategy and 2025+ Funding Plan. This team has significant scope for growth in line with a new high value partnerships and commercial focus across our partnerships team.
This is a pivotal and fast paced role that requires excellent relationship management skills and tenacity which will be second nature to you, with the ability to relate to people at all levels within potential corporate partners as well as within The Prince's Trust. You will be organised and a strong project manager, confident in solving problems and securing financial targets.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Emmaus Greenwich is a unique charity that offers a home, work and individual support to people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, meaningful work and a sense of belonging.
We are looking for a compassionate, highly motivated and enthusiastic individual to provide tailored person-centred support to a caseload of formerly homeless individuals known as “Companions” especially to those who are struggling with substance misuse. Attention to detail is essential, as is the ability to identify and promptly address risks or safeguarding concerns. Empathy, attentive listening, and strong verbal communication skills are also key requirements.
The successful candidate will understand that many people with experience of homelessness can also be trying to navigate other complex needs. The purpose of the Support Worker/ Recovery worker is to provide a person-centred support to a caseload of Companions in particular to those who are experiencing difficulty in maintaining their tenancy due to their experiences and relationship with substances, including alcohol.
Proficiency with IT and the ability to maintain up do date records in our database are necessary.
If you have the relevant personal qualities, experience, skills, enthusiasm and a positive “can do” attitude and would relish the chance to work in this dynamic, progressive, and successful charity, we would like to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do and a social enterprise that has an exciting future.
The client requests no contact from agencies or media sales.
Role Profile
Place of work: Hybrid, time split between home working, our office and out in the community of Cornwall (includes weekly face to face meetings in Cornwall)
Role summary
This role is multifaceted, helping Cornwall VSF to deliver our contracts effectively.It is envisaged that this role will initially be solely focussed on the People in Mind contract.It is anticipated that once the Programme Lead is embedded into the PiM service, that a second contract will be added to their portfolio.
Key Duties
Programme management.
Create, update, communicate and manage the overarching programme plan, contract risk register monitoring, budget, and evaluation - reporting progress on a quarterly basis.Ensure the plan reflects the bid and where plans have diversified, ensure rational is communicated to the partnership and commissioners.
Develop and manage trusted relationships all levels to ensure effective networks, communication and collaboration are created, nurtured, and enhanced.
Develop excellent relationships with ICS stakeholders (including NHS, local authority, and commercial organisations). Manage relationships all levels to ensure effective networks, communication and collaboration are created, nurtured, and enhanced.
Work with VSF’s Leadership and Finance Officer to ensure the budget lines you are responsible for are effectively managed, monitoring spend against profile on at minimum a quarterly basis.If underspends are incurred work with the partnership to ensure funds are re-prioritised.
Develop and oversee the referral processes and reporting.
Ensure that points of referral such as the Community Gateway have the information needed about the providers to make accurate referral assessments.
Provide guidance to partnership about enquiry routes.
Develop and maintain an in-depth understanding of each separate delivery element.
Develop and oversee various levels of governance within the programme, e.g. steering group, programme managers, people with lived experience.
Formalise the governance arrangements for the contracts, working closely with the Steering Group to ensure governance enables ambitions.
Ensure all partners are meeting commitments in their bid proposals and contracts.Lead on partner relationship management.
Where gaps in provision are identified facilitate partnership discussions and feed into learning cycle to ensure decisions are made in a timely fashion.If the partnership decides to add new core partners, ensure that a detailed specification is created.
Manage delivery of the insight and impact of the programmes including a Human Learning Systems approach to insight, and Social Return on Investment approach to impacts, working closely with VSFs Intelligence and Impact specialist.
Proactively identify and develop emerging initiatives and opportunities for the VCSE sector, relevant to your contracts.Horizon scan for additional opportunities.
Organise and facilitate engagement events with the wider VCSE sector, including sessions with ICB/Cornwall Council and colleagues from outside the sector.
Work with senior leadership to develop and manages processes for conflict management, safeguarding and crisis management, quality assurance, provider underperformance, complaints, provider diversification or negotiations for provider service amendments.
All aspects of line management of Cornwall VSF programme team
Grant Funds
Lead on Cornwall Community Foundation contract liaison ensuring grant funding is delivered as planned, that the learning approach is embedded, reporting provides the data needed and that VSF has the communications content required.
Work with our learning partner to ensure learning events are well plan and that learning questions and plans are available well ahead of time.
Annually set the priority target areas for VCSE grant funding budgets, by facilitating discussion with the partnership and the Cornwall VSF team.
Ensure that learning is fully considered by the steering group and that delivery changes as a result of learning.
Ensure appropriate performance, impact and financial reporting processes are established for any grant elements within VSF’s management, governance procedures, and standards.
Personal health budgets
Working with wider VCSE partners, create a specification of what the programme requires from a PHB delivery provider, that includes guidance, process, forms, data, analysis, follow up with recipient and data capture and analysis from the follow up.
Work with learning partner to determine a learning approach for PHB.
Develop reporting measures for PHB and update information quarterly.
Human learning system approach
Work with learning partner to create a plan for the learning approach that covers all aspects of the partnership and on prioritise learning outcome that can be accommodated.
Facilitate the steering group considering learning and discussing potential changes to plans and service delivery.
Engage and lead on elements when required for programme managers, practitioners and CWF grantees learning sessions.
Reporting
Work with the Programme Coordinator and Intelligence and Impact lead to ensure the programme is capture all data required to enable continuous improvement of the programme.
Ensure that data is analysed to demonstrate important intelligence and impact and the relevant information is shared with Comms officers to feed into the Communications plan.
Lead on reporting to wider partnership on collective performance.
Lead on quarterly reporting to commissioners at quarterly online or face to face meetings.
Ensure end of programme reporting offers evidence of the value and impact of the partnership in readiness for re-commissioning
Communications
Work with the Communications (comms) Officer to create a communications strategy and delivery plan that will be shared with partners and funders.
Work with the Comms Officer to ensure that comms reporting metrics are determined so that appropriate data can be captured.
Oversee the creation of a comms brand strategy and guidance for the partnership, comms templates such as impact stories, case studies, requests for comms support, partner comms plans.
Ensure the comms officer works with partners to develop comms plans for their element of the service and that partners report back on their comms activities, this should be collated for impactful reporting to commissioners and for analysis on what has provided good return on either time or money spent.
Oversee the creation of social media channels for the contract and the social media strategy.
Work with Comms Officer to determine how to spend the modest comms budget, prioritising where the money is used and assessing the impact of the spend.
People with lived experience
Work with the Comms Officer to ensure that the voices of people with lived experiences are embedded in the strategy of the programme, by working either with other organisations such as Healthwatch and wider VCSE partners or by cultivating a specific programme group if necessary.
Ensure that this is embedded for the lifetime of the programme and that people with lived experience have a route to feedback about the services.
When feedback/steering is provided, ensure it is fed into the learning cycle.
General working requirements
Keep up to date with Cornwall VSF’s aims, policies and procedures and ensure these are followed
Working with VSF leadership to ensure the working culture of the VSF is collaborative, inclusive, reflective, constructive and matches the co-produced intentions for your VSF contracts.
Have an affinity to Cornwall VSF’s values of Compassion, Transparency and Inclusivity and always deliver your work with these values in mind.
Have a good understanding and awareness of current sector issues and the Cornwall community.
Have a good understanding of Cornwall and Isles of Scilly Integrated Care System.
Ensure the work reflects equality, diversity and inclusion legislation policy, and best practice
Monitor and evaluate activities appropriate to the role and contribute to the service planning process by providing regular reports and feedback on areas of responsibility.
Use VSF’s CRM system to share information about our stakeholders and membership organisations that would be beneficial to all colleagues.
Key Relationships
Chief Executive
Operations Director
Staff team (Programme Coordinator 1.0 FTE and Comms Officer 0.6 FTE)
Programme partners
Learning partner
Funders and stakeholders
Person specification
Essential Criteria
Extensive programme management experience.
Demonstrable ability as adaptable and effective communicator, delivering and accepting information at a variety of people levels (verbal, written, presentation).
Ability to analyse, understand, explain, and make recommendations based on complex information.
Fully conversant with Microsoft Office Suite including excel, word, outlook, PowerPoint, and Teams.
Well-developed planning and organisational skills, with the ability to manage and prioritise own workload
Proven ability to monitor and maintain casework systems and procedures, service delivery against agreed targets
The ability to commit to and work within the aims, principles, and policies of VSF and work towards achieving its strategic priorities.
Adaptable, flexible.
Excellent inter-personal and negotiating skills.
Excellent time management and organisational skills
Excellent problem-solving skills
Commitment to reflective performance and continuing professional development.
Ability to travel and work across Cornwall.
Understanding of the voluntary and community sector and the challenges and opportunities facing the sector.
Other requirements
The normal duties of the role may involve travel on a regular or occasional basis. It is a condition of employment that the post holder can exercise satisfactory travel mobility to fulfil the obligations of the role.
Be familiar with all relevant GDPR, procedures, ensuring that all statutory obligations are complied with
In-depth understanding of the business of running a charity or voluntary sector organisation including reporting requirements
Complete a satisfactory DBS check. (This can be applied for on appointment).
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who we are:
As an award-winning charity, KEEN exists because children and adults with disabilities and additional needs are still not fully included in their communities, and this has to change! We create our own inclusive programme of sessions and projects for our children and adults to support and empower their development, assisted by our enthusiastic, friendly and active volunteer team, support other organisations to make their own provision open to all, and campaign more widely for a fairer inclusive society.
The Role:
Our Project Coordinator for In-Person activities in Oxford is a key leadership role at the heart of our sociable and fun team. You will coordinate all aspects of our inspiring and unique in-person session programme with six sessions a week spanning gardening to sports, recruit and support our exceptional volunteers, and be the primary contact for them and our community.
Each day as the KEEN Coordinator is very different. In one day, you might be a guest speaker in a local school or business, then running a Zig-Zag dinosaur themed crafts session for our under 10’s, before training new volunteers in adaptations they could use in our young adult’s drama session. On another day you might be in meetings with the local authority about enhancing inclusivity, finalising a KEEN fundraising application and then attending a volunteer social in the evening.
If those sounds like worthwhile days that you could see yourself making the most of: you could be our new Programme Coordinator.
Download our candidate application pack for the detailed job specification, additional information on our session programmes and guidance on making a successful application. To discuss the role further, request an informal phone call with one of our Trustee team.
To Apply
- To apply, press the 'Quick Apply button' and attach a CV and a cover letter (no more than one page each) detailing how you meet the position requirements or situations in which you have demonstrated some of the listed qualities.
- Please also state your availability for interview (dates and time blocks) during the week of the 29th of July – 11th August.
- Applications will be reviewed on a rolling basis and those on a shortlist invited to a first interview in the period between the 29th of July – 11th August, with assessment also including a practical task. The successful candidate will be subject to a full DBS check before any appointment is confirmed.
Accessibility
Can we make any accessibility adaptations that would help you to complete this application? We are happy to provide recruitment materials in large print, audio and other formats, to accept applications in other formats, and to make adjustments throughout the interview process. Please get in touch with us via email or message to discuss any ways we can assist you.
KEEN is a Disability Confident Employer (Registration Number DCS043173) and is committed to offering an interview to all applicants with disabilities who meet the essential criteria for the job role where possible. When submitting your application, please select 'Yes' to the question on the application form asking 'Do you wish to be considered under the Disability Confident Employers Guaranteed Interview Scheme'.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an energetic, knowledgeable, friendly, flexible person to lead the Energy Team based in Wrexham. You will lead delivery on a wide variety of energy and carbon reduction programmes and activities with communities, businesses and individuals across North Wales, coordinating and engaging with more vulnerable groups within communities, including older people, people with disabilities and households experiencing fuel poverty.
You will also be required to lead the work to achieve the renewal of the Green Dragon standard and lead the organisations development and delivery of our Carbon Reduction Plan, and will lead a small domestic energy advice team in Wrexham.
See our website for full details.
Main Duties & Responsibilities
- Plan and lead-deliver a wide variety of energy and carbon reduction projects and activities with communities, businesses, and individuals across North Wales.
- Plan and support the Energy Advice Team to deliver our service in line with all funder and contract requirements, ensuring quality of support, time management and report requirements are all completed in appropriate time aligned with all requirements.
- Manage and monitor the Energy Advice Team through performance monitoring and monthly review.
- Using a standard Groundwork Federation GHG Inventory Tool for emission reporting develop, deliver and monitor our annual carbon reduction plan, working with business managers to ensure data is recoded correctly and improvements to our carbon footprint are made.
- Facilitate the renewal of the Green Dragon accreditation, implementing and managing our internal environment systems and processes up to a level 3 standard.
- Arrange and carry out home visits to support residents in reducing their carbon emissions and to save money by lowering the level of consumption and cost of energy.
- Advocate and liaise for householders with energy companies and gas and electric network providers to ensure customers receive the best possible deal for their requirements.
- Work with referral partners to identify vulnerable households, and evidence eligibility to provide support with energy advice and administer emergency fuel vouchers.
- Provide effective support, both advisory and practical, to enable people to make positive changes to their behaviour and to improve the quality of their lives; record actions and highlight the importance of keeping warm to the health and wellbeing of residents.
- Assist residents to access other relevant and complementary services and agencies, liaising with other agencies to assist residents to access funding and support to deliver larger energy efficiency measures.
- Liaise with residents on a day-to-day basis in a professional and friendly manner and build good working relationships with them either face to face or through the provision of telephone advice.
- Oversee the booking and scheduling of visits and respond to referrals from funders in a timely manner.
- Oversee the ordering of stock, ensuring stock levels are maintained and stock is monitored closely.
- Undertake monitoring information and reporting requirements as required by the Trust and funders, ensuring all the funders’ requirements are delivered on time, within budget and to agreed quality standards.
- Run events or energy surgeries to raise awareness of projects in local communities.
- Deliver outreach activities to generate referrals, e.g. door-knocking, events, road shows, etc.
- Work flexibly as part of the Energy Advice Team and across other teams, including occasional weekend working.
- Contribute to the business development of the Energy Business Area by identifying needs within the sector and collecting evaluation evidence and factual data that back up any development of new bids and tenders.
- Represent the Trust professionally to internal and external contacts, assisting with the promotion of projects and the broader activities of the Trust.
The client requests no contact from agencies or media sales.
Job Description
Salary: £43,000 to £48,000 1.0 FTE, part time applicants will be considered
Contract length: 2 years, with potential for extension
Location: Thames21’s main office at the Guildhall, City of London; but we also offer hybrid working
Responsible to: Head of Improving Rivers
Responsible for: Improving Rivers Programme Managers
About Thames21:
Thames21 is a leading environmental charity, working across London and the Thames Basin to deliver high-impact nature-based solutions to the climate and biodiversity crisis through restoring rivers, whilst also connecting communities to their local green-blue spaces and inspiring long-term stewardship of them.
About the team
The Improving Rivers team is a dynamic and driven team which seeks to deliver effective and long-term restoration of river and catchment ecosystems. We work in cross sectoral partnership across the Thames Basin. The team takes a nature-based solutions approach and explores innovations as well as effectively deliver standard impactful approaches which drive the restoration of river ecosystems.
Diversity at Thames21
Equity, Diversity and Inclusion at Thames21 is key to our success and as such we employ staff from a diverse range of backgrounds, this we feel is key in ensuring that everybody has an equal opportunity and is not treated differently or discriminated against because of their characteristics. We value the voices of our individual employees, and we strive to work in a collaborative, innovative balanced way. The postholder must actively support this.
Purpose of the role
The postholder will support the strategic development of the Improving Rivers portfolio in collaboration with the Head of Improving Rivers and Improving Rivers Managers. The postholder will be responsible for implementing the strategic development of the team in partnership with the Improving Rivers Managers, whilst oversee and supporting the Improving Rivers Managers to implement Thames21 projects and programmes that achieve our 5 year plan goals. The Improving Rivers team covers a diverse portfolio including teams focused on River Restoration, Environmental Evidence, Catchment Partnerships and Rural Solutions. These programmes including cross sectoral work including public, private, academic and community partners, as well as using mechanisms such as Environmental Markets and implementing (and challenging) government policy. These outcomes are integrated into the work on Thames21’s Engagement and Learning Team that develops and delivers a wide range of practical volunteering activities and targeted recruitment and awareness raising to ensure project better reflect the communities we work in and improve health and wellbeing outcomes.
Thames21 is looking for a skilled leader and with strategic vision who must have a genuine passion for and understanding of our mission and a love of rivers.
Main duties and responsibilities:
1) Strategic Direction
Support the strategic development of the Thames21 Improving Rivers Portfolio of work, in liaison with the Head of Improving Rivers and the Chief Executive.
o Support development of operational targets that directly contribute to achieving the organisations mission and priority area of Thames21’s 5 year plan 2023-2028.
o Support development of strategies and oversee the implementation of action plans to achieve targets and organisation mission.
o Ensure that effective Monitoring and Evaluation procedures are embedded across the organisation’s projects and programmes.
o Ensure E&L projects and programmes integrate and complement Thames21’s other work, whilst maintaining good relationships with the senior management team.
2) Leadership and Management
Managing the Improving Rivers Team, support and directing managers, programme and budget oversight to achieve the objectives of Thames21’s strategy plan.
o Support and develop Improving Rivers Managers to achieve their targets and objectives including the development of their teams/areas of work
o Guide, support the Improving Rivers Team in the delivery of the portfolio of work, ensuring their well-being, performance at work and professional development.
o Enable cross team collaborations and development for multi-benefits.
3) Business and organisation development
Support and enable delivery of Thames21’s wider strategy.
o Support development that will enhance the organisations performance and be responsible for seeing them through to implementation
o Support oversight of and lead on bids and project development for funds/programmes which are assessed on their technical competencies related to the Improving Rivers portfolio
o Support development of Strategic Environmental Markets and support/lead development of large/strategically important government bids/funding for Improving Rivers in partnership with other areas
o Support the creation of systems that build the skills of the team so they can develop more strategic and impactful projects and programmes independently and ensure they are implemented.
o Development and support strategic partnerships to achieve the organisation goals.
4) Work with the Head of Improving Rivers and Senior Management Team to ensure the organisation is performing effectively and that its systems and processes support the successful implementation of the Five-Year Plan.
o Ensure the organisation is financially sustainable and carry out accurate financial management, auditing invoicing, reporting and planning.
o Support development of organisational policies, practices and structures and ensure they are applied across the organisation.
o Ensure resources are applied proportionally across the organisation.
o Establish and maintain practices of data collection for portfolio measurement indices, ensuring the data is entered into Thames21’s data collection platforms.
o Oversee the application of Health and Safety throughout the team
Other Duties
This job description cannot cover every issue or task that may arise within Thames21. At various times the post-holder will be directed to carry out other reasonable duties in support of other Thames21 activities that are consistent with those in this Job Description.
For more intormation and how to apply, please see the attached job description.
The client requests no contact from agencies or media sales.
BACKGROUND
Habitat for Humanity Great Britain (Habitat GB) is part of the international Habitat for Humanity network. We tackle housing poverty around the world by working in partnership with communities and families to achieve their dreams of a safe and decent place to live.
“Home Equals” is a five-year global advocacy campaign, recently launched by Habitat for Humanity International and dedicated to achieving policy change, at all levels, to ensure that people living in informal settlements especially in the Global South have equitable access to adequate housing. Together, with partners, governments and communities, we can create lasting change so that people living in informal settlements have safe and secure homes.
As a global housing leader, Habitat for Humanity has a unique opportunity in ensuring that access to adequate housing is prioritized around the world. Together, we can advance policies that unlock the potential of people who deserve an equal shot at a decent home.
Purpose of The role
Habitat GB is seeking a dedicated and experienced Head of Advocacy to lead our efforts in advocating for policy change within the UK government (in particular targeting the Foreign, Commonwealth and Development Office) to prioritise housing in international development. This pivotal role will play a crucial part in supporting Habitat for Humanity's global advocacy agenda which aims to promote equitable access to adequate housing worldwide, focusing on informal settlements in the Global South. The Head of Advocacy will be instrumental in building Habitat GB's profile and influence, establishing strong relationships and coalitions with stakeholders in the UK, identifying lobbying opportunities, providing strategic political insight, and ensuring systematic monitoring and analysis of the international development political landscape. By collaborating with internal teams, external partners, and stakeholders, the successful candidate will drive meaningful change and contribute to addressing housing challenges on a global scale.
· Develop Advocacy Strategy: Lead the development of a comprehensive advocacy strategy aligned with Habitat GB's mission and the "Home Equals" campaign objectives, engaging key people in Habitat for Humanity's global advocacy team. This strategy should focus on advocating for policy change within the UK government to prioritize housing in international development.
· Delivery of Advocacy Strategy: Deliver activities to implement the advocacy strategy, working closely with Habitat GB’s senior leadership team and Habitat for Humanity's global advocacy team. Activities may include stakeholder engagement and coalition building, policy research and positioning, profile building, lobbying and political insight, and advocacy campaign, initiatives and events.
· Evaluation, Reporting and Learning: Establish mechanisms for systematic monitoring, analysis, and dissemination of political intelligence related to housing and international development issues in alignment with Habitat for Humanity International’s global metric tracking on advocacy impacts. Prepare regular reports on advocacy outcomes, lessons learned, and recommendations for future action.
· Collaboration and Coordination: Collaborate closely with Habitat for Humanity's global advocacy team especially on G7 related advocacy and implementation of the Home Equals campaign, other affiliates, and external partners to align advocacy efforts, share best practices, and coordinate actions for maximum effectiveness.
· Leadership and Management: Manage, motivate and mentor UK Housing Advocacy Manager, with regular 1-2-1s, setting individual objectives, giving and receiving feedback, progressing people and plans. Role model our values in line with Habitat GB’s inclusive approach to people and culture.
These responsibilities outline the multifaceted nature of the Head of Advocacy role, highlighting the importance of strategic planning, relationship building, political engagement, and impact evaluation in advancing Habitat GB's advocacy objectives related to housing and poverty reduction.
Person Specification
· Bachelor's degree in international relations, public policy, political science, or a related field (Master's degree preferred).
· Experience in advocacy, policy analysis, or government relations in the UK, with a focus on international development, housing, or related issues.
· Experience in developing, delivering and implementing advocacy strategies.
· Proven track record of successfully influencing policy change and mobilizing support for advocacy campaigns.
· Experience of directly engaging stakeholders and decision makers through events, networks, meetings and other mechanisms.
· Experience working in a cross-cultural or international context is desirable.
· Experience in senior management roles, encompassing strategic management and team leadership.
Skills and competencies:
· Strong understanding of the UK government structure, policy-making processes, and key stakeholders involved in international development.
· Strong interest and commitment to tackle housing poverty.
· Excellent communication skills, including the ability to articulate complex issues clearly and persuasively in written and verbal formats.
· Demonstrated ability to build and maintain effective relationships with diverse stakeholders, including government officials, NGOs, and civil society organizations.
· Strategic thinker with the ability to develop and implement advocacy plans, manage multiple priorities, and adapt to changing circumstances.
· Ability to collaborate with diverse teams across multiple locations.
· Self-motivated, organized, and capable of working under pressure to meet deadlines and adapt to challenges.
· Enthusiastic, positive, and proactive with a solution-oriented mindset.
· Demonstrated interest in our work and commitment to continuous learning and development.
· Dedication to contributing to the inclusive, people-positive culture at Habitat.
The role and responsibilities will be carried out in a way which reflects:
· Habitat GB’s commitment to safeguarding children in accordance with the Safeguarding
Policy.
· A commitment to Habitat GB’s vision, mission, values and approach.
· A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures.
This is not intended to be an exhaustive list. Job descriptions may be subject to change.
Flexibility
Habitat GB is seeking to rapidly expand its activities and impact to fight poverty across the world. This means that the organisation must be adaptable and flexible and have an ambitious, dynamic and flexible team. It is a requirement of the post holder to be flexible in terms of location (within reason), line management, and duties and responsibilities.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
Start your Habitat journey
We want the recruitment process to give you the opportunity to share your skills and experience, and to find out more about Habitat. You are welcome to get in touch and arrange an informal chat with a member of the team before submitting an application. To apply for the role, please send us your CV and a cover letter telling us about yourself, how you meet the person specification, and your motivation for applying – we don’t expect this to be more than two sides of A4.
The deadline for applications is 11 August 2024 (at 11:59 pm).
Interviews will take place online from the week beginning 19 August 2024. Selected candidates will be contacted to agree a suitable time for interview.
Please note that we do not reimburse any expenses incurred during interviews.
We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.
This post profile is not set in stone. It gives insight into the main purpose of the role, and expected responsibilities, but it might be reviewed in the future to meet the changing requirements of Habitat for Humanity GB – any changes will be made in discussion with the post-holder.
Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.
At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.
Unfortunately, because of high volume of applications we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.
The client requests no contact from agencies or media sales.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
The Street Engagement Team is a multi-disciplinary team that provides person-led support to people experiencing street homelessness and interconnecting needs.
A day in this role is never the same – part of it will be spent on the street, offering support to people experiencing homelessness. You might be out with another member of the team, or with one of our specialist health partners like a homeless health nurse, or substance use worker. Alongside this element of the role, the rest of your day will be spent intensively supporting a small caseload of people who are isolated from services.
You will have substantial experience in delivering a person-led, psychologically, gender and culturally informed service to people who are street homeless. You will be excellent at building and strengthening trust in relationships. You will be a problem solver, with a positive attitude towards change and service development.
You will also have the personal credibility to build confidence in the wider community and across partnerships. You will be both strength-based and solution-focused, developing and enhancing the relationships with a commitment to embed coproduction into The Connections services.
Salary: £36,159
Closing Date: Monday 19th August
Interview Date: w/c 26th August
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Hosting is wonderful, but only ever temporary.We're looking for an experienced, knowledgeable person to support our hosted guests to move on from their hosting placements.
You'll combine your compassion, organisational skills and expertise to work with our guests as they take their next steps in finding a safe home and rebuilding their lives after exploitation.
Hope at Home operates a hosting scheme for survivors of modern slavery and human trafficking in the UK. We train and support hosts to welcome a survivor facing homelessness into their homes for an agreed time period.
We believe no survivor of slavery should ever have to sleep on the streets.
We are looking for a highly organised, self-motivated person with demonstrable experience of helping people find accommodation to join our team and assist our guests directly to move on from hosting. This is a brand new, but vital role as we are only able to continue hosting if guests are provided with ways to move on from their temporary hosting placements. As advice services, housing and support providers are increasingly overwhelmed, we plan to offer our own support for our guests.
KEY RESPONSIBILITIES
·Build a relationship via phone, email and online calls with hosted guests to help them progress their move on options.You will sometimes use an interpreter for these calls.
·Advising guests of their rights to statutory or private rented accommodation.
·Working with guests to apply to housing providers, asylum or MSVCC accommodation when entitled.
·Signposting to other sources of support for guests.
·Ensure Hosting Coordinators and external guest support workers are fully informed of interactions and plans.
· Collaborative Working with housing providers, external support providers, guests and the Hope at Home hosting team.
For a full job description and person specification, please see the attached document.
EMPLOYEE BENEFITS
Holiday Entitlement
33 days FTE including bank holidays (19 days actual including bank holidays).
Training & development
We have a strong value for the personal growth and development of our staff, as such we actively encourage and enable our employees to undertake various forms of training and development to enhance their personal skills and abilities and to grow as individuals.
Other benefits
Monthly external supervisions, flexible working arrangements, employee pension scheme, travel costs (including mileage) covered by Hope at Home, supportive team and plenty of cake.
The client requests no contact from agencies or media sales.
Role Profile
Role title: Engagement Director
Band: Director
Salary: From £56,000 to £60,000 Pro rata 0.8 FTE 4 days per week
Reports to: Chief Executive
Place of work: Hybrid, time split between home working, our office and out in the community
What we do
Cornwall VSF’s role is to connect, support and promote the voluntary, community and social enterprise sector in Cornwall and the Isles of Scilly.We have strong productive relationships with a wide range of stakeholders in Cornwall including a range of public sector organisations. We represent the VCSE on all executive Boards ensuring the VCSE voice remains clear and influential. We broker and facilitate VCSE partnership working through our strategic, thematic, and local alliances.
VSF’s Purpose
A connected, supported, and well-promoted VCSE sector that is sustainable, flexible, and resilient.
We aim to:
1.Advance the sectors reputation, credibility, capacity. capability and impact.
2.Ensure the VCSE Is an equal partner in the design and delivery of services and support across Cornwall and the Isles of Scilly.
3.Ensure the VCSE has a larger share of Cornwall's public sector resource allocation.
4.Through these, improve the services and support for people and communities in Cornwall.
To effectively engage with a diverse range of VCSE organisations and stakeholders in Cornwall. We will use a wide range of mediums for engagement opportunities. These include meetings, workshops, consultations, surveys, events, conferences etc. To strengthen our alliance-based model of engagement by expanding existing alliances and creating new ones.To bring the voice of the sector into the new integrated care area forums and community area partnerships. To bring together the VCSE sector around pertinent issues, so they can meet the needs of their beneficiaries and achieve their organisational outcomes. To advocate for the VCSE sector, amplifying its voice, increasing its influence, fostering collaboration and co-producing action.
Role summary
In this role, you’ll be a key member of our small leadership team helping to strategically drive engagement, and income generation.The right candidate will need to be highly resilient with exceptional political, negotiation and relationship development skills.This role includes shared responsibility for securing income that not only sustains our own charity but leverages in significant funding for the wider sector.
Through an integrated approach, the role-holder will be responsible for driving forward two key areas:
• Engagement: Leading the engagement team to enhance and develop our alliance model, a network of strategic relationships and opportunities to engage with our thematic communities and our stakeholders, increasing our influence and impact.
• Income development: Create opportunities to leverage significant funds into the VCSE sector, secure and extend our income and support funding our strategic plans.
Key Duties
We’re looking for a dynamic and inspiring senior individual to strategically lead our Engagement activities, bringing together key existing areas of work.The role will concentrate on two focus areas:
Engagement
- Cultivate and maintain strong relationships at the highest levels with a range of key stakeholders such as current and future partner organisations, decision-makers and influencers.
- Raise local and national profile by attending external engagement sessions and networking opportunities both online and in-person, to build brand awareness and to expand the charity’s network of allies, supporters, and influencers, deputising for the CEO when required.
- Host/chair opportunities to engage with stakeholders of all levels on internally prioritised topics via alliance and learning events.
- Lead the team to mobilise activity to ensure presence at key community focussed events, ensuring we reach more people and engage them actively in our work.Ensuring we have the right level of engagement and the right people attend.
- Represent the organisation as appropriate to the VCSE sector, statutory sector, private sector organisations, professional bodies, and institutions deputising for the CEO when required.
- Be an active member of the senior leadership team, acting as spokesperson and steering the strategy within wider business plans for your respective areas.
Business Development
- Working with the CEO and Director of Operations, to create and deliver an income strategy focussed on meeting VSF funding targets and our aspirations around duration of contracts and grants.Ensure all opportunities to leverage funding for the wider sector are seized.
- Develop strong relationship with key influencers and decision makers within our statutory partner organisations.
- Working with the CEO to lead strategic business development campaigns such as securing second phases of funding for our key funding streams.Be a key face to put to these campaigns.
- Monitor progress against income targets, ensuring an agile approach to mitigating risk and channelling focus of the team in order to maximise return on investment.
- Work with other charity leaders and the strategic alliance to encourage sharing of ideas for income generation.
- Work with the senior leadership team to ensure business and strategic planning is undertaken for your team, setting direction and managing delivery.Contributing to organisational business planning and quarterly/annual reporting
Staff Leadership
- Lead and line management engagement staff and ensure their effective performance management and development through regular supervision sessions, annual reviews and learning and development.
- Lead by example to create a positive, values-driven working environment in which equality and diversity are well-managed, dignity at work is upheld and staff can do their best.
- Allocate work, monitor achievement of deadlines and support staff as appropriate.
- Ensure that services are adequately staffed and resourced, encourage good teamwork and lines of communication between all members of staff.
- Work with other charity leaders on any staff issues and monitoring e.g., disciplinary, grievance, sickness management, recruitment, and selection, change of terms and conditions.
- Encourage and facilitate our development and wellbeing focussed culture and consistently provide and support opportunities for staff to exceed theirs and our expectations. Provide a role model for others with your development and wellbeing needs.
- Work with other to ensure that any skills, knowledge, and experience gaps are identified, and suitable training is delivered on time and to specification.
General
- Keep up to date with Cornwall VSF’s aims, policies, procedures, management, and monitoring systems and ensure these are followed by your team.
- Display a genuine commitment to equality of opportunity and an understanding of the issues faced by the VCSE sector.
- Ensure the work reflects equality, diversity and inclusion legislation and policy, and best practice.
- Monitor and evaluate activities appropriate to the role and contribute to the service planning process by providing regular reports and feedback on areas of responsibility.
- Oversee and monitor effective and efficient administrative, financial, contractual and communication systems within your areas of responsibilities working with other charity senior leaders.Ensure all KPI’s relevant to the role within our strategic plan are met.
- Prepare board and sub-committee reports, attending meetings as/when required. Attend meetings of the trustee board as required.
- Any other duties in line with your skills and abilities, as directed by your line manager.
Key Relationships
- Chief Executive (Line manager)
- Other senior leadership team members
- Engagement team members
- VCSE members
- Cornwall VSF Board members
- Funders and stakeholders
Person specification
Essential Criteria
- Proven leadership skills with experience of creating a positive, values-driven working environment in which equality and diversity are professionally managed, dignity at work is upheld and staff are empowered and motivated to do their best.
- Knowledge and current experience of engagement and income generation leadership at a strategic level.
- Demonstrable knowledge and experience of project management leadership, principles, and practices.
- Experience of managing people issues such as absence management, disciplinary and grievance management, annual reviews, supervisions, goal setting.
- Excellent decision-making skills
- Commitment to reflective practise and continuing professional development.
- Degree level education or equivalent relevant experience.
- Demonstrable ability as adaptable and exceptional communicator, delivering and accepting information at a variety of people levels (verbal, written, presentation).
- Ability to analyse, understand, explain, and make recommendations based on complex information.
- Fully conversant with Microsoft Office Suite to an advanced level including excel, word, outlook, PowerPoint, and Teams.
- Well-developed planning and organisational skills, with the ability to manage and prioritise own workload
- Proven ability to monitor and maintain casework systems and procedures, service delivery against agreed targets
- The ability to commit to and work within the aims, principles, and policies of VSF and work towards achieving its strategic priorities.
- Adaptable, flexible, and coaching management style.
- Excellent inter-personal, political and negotiating skills.
- Excellent time management skills
- Excellent problem-solving skills
- Experience at handling conflict, mediating through conflict and tolerance for the tension conflict can bring.
- High levels of personal resilience
- Commitment to reflective performance and continuing professional development.
- Ability to travel and work across Cornwall.
- Understanding of the voluntary and community sector and the challenges and opportunities facing the sector.
Other requirements
- The normal duties of the role may involve travel on a regular or occasional basis. It is a condition of employment that the post holder can exercise satisfactory travel mobility to fulfil the obligations of the role.
- Be familiar with all relevant health and safety, operational, personnel, customer care, GDPR, and financial procedures, ensuring that all statutory obligations are complied with, especially in relation to licensing laws and first aid.
- In-depth understanding of the business of running a charity or voluntary sector organisation including reporting requirements
- Complete a satisfactory DBS check. (This can be applied for on appointment).
The client requests no contact from agencies or media sales.