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Role Summary
LGBT Foundation is an impactful, vibrant charity with a wide portfolio of well-established services and rapidly developing new initiatives aimed at meeting the needs of lesbian, gay, bisexual, and trans people. We are looking for a People Advisor to support in providing advice, guidance, and clarity for all colleagues on various HR and recruitment systems and processes. The People Advisor works alongside the rest of “Team People” which also comprises of Organisational Development, Volunteer Programme and Centre Operations – working to ensure that LGBT Foundation has the best working environment and processes possible for its colleagues.
We are taking positive action to encourage applications from people of colour (PoC) and other racially minoritised communities, trans*, non-binary, and/or older people (aged 50+), to improve the representation of colleagues from these communities in our staff team.
*Trans is an umbrella & inclusive term used to describe people whose gender identity differs in some way from that which they were assigned at birth; including non-binary people, cross-dressers, and those who partially or incompletely identify with their sex assigned at birth.
Role Accountabilities
1. Support with the implementation of the People Strategy
- Support the workforce and develop skills through training and leadership programmes, talent retention and fair and inclusive recruitment processes. This is to ensure we recruit and retain a diverse, well-supported and empowered team.
- Develop and implement ways to maintain morale and wellbeing across the workforce to ensure resilience and help to create an empowering culture where colleagues can achieve their full potential.
2. Ensuring all HR and operational policies and procedures are implemented across the organisation, and helping to support colleagues and advise SLT where they are not adhered to or pose a risk to the organisation.
- Supporting LGBT Foundation’s Policies to ensure they are updated regularly and support in drafting updates for existing and brand-new policies relating to our People, including researching best practice.
- Develop new processes and procedures in line with our policies and practice to support line managers and colleagues.
- Provide training to individuals and the wider team on HR and People processes when required.
3. Giving support and advice to all levels of the organisation with all matters regarding HR policy and procedure to ensure effective and efficient management of attendance, performance, misconduct, employee dispute resolution.
- Ensure that guidance and advice remain up to date based on current legislation, case law and HR best practice.
- Support the Deputy Director of People with complex and contentious cases, investigations, and appeals.
- Supporting the senior leadership team by providing robust advice on a variety of People related cases and initiatives.
- Support line managers (and individuals) on navigating formal processes to ensure legal compliance, fairness, and consistency.
- Support in creating employment-related documentation when required and ensuring the organisation has up to date and relevant records in line with employment law.
4. Ensure that the organisation’s training and development aims are delivered.
- Support in implementing the training and development needs of the organisation as part of the people strategy, including evaluation as part of a quality cycle.
- Ensure all line managers conduct regular, consistent, and supportive one to ones, appraisals, specifically concerning professional development needs of individuals in line with careers objectives where appropriate.
- Deliver and/or organise HR and organisational training in line with the quality cycle, including GDPR, line management and any other related areas to ensure the organisation and its colleagues stay compliant, with the Deputy Director of People.
- Ensure all colleagues are engaged with and trained in using our HR Management system, People HR.
5. Oversee and support implementation of our recruitment processes and work alongside colleagues and SLT to work toward the best practice when it comes to fair and inclusive recruitment in line with the organisation’s diversity targets and employment law.
- Ensure the recruitment checklist is followed by all recruiting managers and colleagues.
- Support in implementing up to date training on inclusive recruiting practices.
- Support in designing a range of interview and shortlisting activities.
- Produce and ensure sign off from all employment documentation in line with Employment Law - including retention and storage, throughout the life of the employee journey
- Assist with all key stages of the employee lifecycle from on-boarding, training and development and through to exit interviews.
6. Work with the Finance team and other key colleagues to assist in the delivery of monthly payroll processes, including changes, new starters and leavers from LGBT Foundation
- Complete payroll onboarding of new starters, including HMRC and personal details, on a monthly cycle.
- Assist with calculations for leavers, employees making changes to their pay, and other payroll matters on the same monthly cycle.
- Assist with implementation of wider payroll measures such as organisational pay initiatives, changes to legislation, and special allowances.
- Ensure that the organisation’s HR system is accurate at all times as a point of reference for monthly payroll, including holding the responsibility for updating pay and terms information on the HR system for all colleagues.
- Act as a point of contact with our external payroll provider ensuring any changes are captured each month.
LGBT Foundation Accountabilities
- Display a genuine commitment to equality of opportunity and an understanding of the issues faced by all LGBT communities. LGBT Foundation will challenge any discriminatory behaviour or language if it occurs.
- Further, LGBT Foundation has a commitment to using the insight gained through its work to make the organisation more inclusive and representative of all LGBT communities.
- Completion of specific tasks allocated through work plans, project plans and the annual business plan of LGBT Foundation.
- Provision of monthly information (accurate data and informative commentary) within your areas of responsibility for performance management purposes.
- Compliance with LGBT Foundation’s policies, procedures, management and monitoring systems.
- We are a learning and development organisation and will consistently provide and support opportunities for staff to exceed theirs and our expectations. In common with all staff, you have a responsibility for drawing attention to your own training needs as well as those of colleagues that you work with that LGBT Foundation will then aim to support you with.
- Any other duties in line with your skills and abilities, as directed by your line manager.
- All staff are expected to maintain a flexible approach to their roles and respond to the LGBT Foundation’s changing needs. The responsibilities of this post may be changed subject to review, over a period. This will be done in consultation with the post holder.
We celebrate and empower our diverse communities to realise their full potential, every day.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description – Head of Food Partnerships
Reporting to: COO
Location: Field base (regular food industry visits and travel)
Contract: 12 month FTC (Maternity Cover)
Hours: Full time – 35 hours
Salary: £68,974-£72,605
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK's biggest food charity, strengthening communities reaching nearly 1 million people through over 8,000 charities with over 134 million meals.
The food we provide would cost charities and people over £184 million if they had to buy it at retail value. This saves charities an average of £154 per week, which they use to build their capacity through things like paying for overheads, training staff, and investing in new equipment and resources.
We save the UK over £225 million through 34 sites, 18 delivery partners, over 26000 volunteers and over 1000 employability programme participants. Our work reaches 99.8% of UK constituencies, strengthening those communities through outcomes like providing healthier diets, reducing isolation, and helping children do better in school.
However, there are still over 10 billion meals worth of food being wasted in the UK's supply chain every year and tens of thousands across the country we could support to do more.
Our Vision: No good food goes to waste
Our Mission: Maximize the social and environmental impact of surplus food
Our Purpose: We are doers. We are a community. We change lives.
Our Values:
Passion – for our cause and the challenge that lies ahead
Ambition – to go the extra mile and drive the change that must happen
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries
Collaboration – it’s only by working with others that we can be stronger
Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.
The role
Our key priority at FareShare UK is to increase the amount of surplus food redistributed to the charities and community groups we support across the UK. Food partners (manufacturers, retailers, wholesalers, importers, packers, catering providers, producers and others) are essential in helping us to achieve this, providing access to food and many other strategic resources. This crucial role will focus on working with our top food partners to maximise the mutual value in the relationship through strategic and structured account management. Our ability to meet growing demand and increase the amount of surplus food redistributed will be heavily influenced by the success you have in this role.
You will be the account lead for some of the biggest food businesses in the UK and will lead the Food Partnership Team focused on deepening and developing our most established food partnerships, maintaining food and funding from key accounts.
The role will see you lead your team to deliver a tiered and structured strategic account management approach of all top partners, coordinating colleagues across departments, including the Food Team, FareShare Go, Marketing, Fundraising, Network Operations and Volunteering teams. Working closely with the top food partners and internal stakeholders will ensure appropriate identification of activities, and monitoring of progress, benefits and evaluation.
You will help identify and overcome the barriers to food redistribution and increase the volumes of foods available to FareShare from food partners and their wider supply chains. You will innovate and problem-solve to provide the best outcomes for our most important food partners.
Main areas of responsibility
Business Development and Relationship Management
- Support the senior Leadership team by implementing and driving FareShare’s strategy to deliver the services that our top food partners want now and in the future.
- Keep up-to-date on trends and key areas of opportunity for top accounts.
- Lead a team of account managers, embedding a structured approach of account management to secure multi-year partnerships with key food partners
- Engage colleagues from across departments in delivering a holistic account management approach, underpinned by mutually beneficial joint business planning.
- Innovate and identify opportunities for improved partner experience
- Directly account manage key accounts, whose food and funding support we are looking to maintain, through structured joint business planning.
- Embed a strategic approach to account management and joint business planning processes for top partners to make sure that they receive a best in class service from FareShare.
- Develop relationships with key personnel within our top food partners and develop a good understanding of their structure and operations to help drive sustainable, successful relationships and engage the relevant internal departments
Business Process Improvement to deliver growth
- Understand the barriers to redistribution of food and lead initiatives to overcome them
- Develop new models of food redistribution which meet market needs and build new channels of supply to FareShare
- Liaise with colleagues in the FareShare Go and Supply Chain and Logistics teams to highlight and resolve any operational issues and support improvement programmes.
Project and Initiative Management
- Be responsible for managing and communicating key projects and initiatives and securing support from a range of internal stakeholders within the food partners and among the FareShare network.
- Prepare and proactively present the benefits of new initiatives to existing and potential partners despite the challenges to existing embedded processes.
People and Culture
- Lead, manage and motivate the part of the Food Partner Team focused on maintaining and deepening partnerships, creating a culture of high performance and a positive working environment.
- Support effective working with colleagues in the wider Food Team, and Network Development and Operations Teams to support an atmosphere of collaboration and trust consistent with FareShare’s values.
- Foster positive change, new ways of working and an understanding of best practice in using FareShare’s Customer Relationship Management systems.
Person Specification
As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.
- Proven influencing, negotiation and selling skills, and ability to demonstrate the value of the proposition to the customer.
- Ability to coach and lead a team to deliver results.
- Understanding of a strategic account management approach and ability to manage multiple accounts in the FMCG, food, retail or comparable sector with professionalism and integrity consistently meeting or exceeding challenging targets
- Good working knowledge of the key players and ways of working in the food industry
- Successful track record of managing cross-functional projects such as new launches, operational initiatives, promotional activity or other projects to tight timescales and budgets, ensuring involvement of all key stakeholders
- The ability to develop and maintain effective working relationships at a range of levels and across multiple functions with a variety of internal and external stakeholders
- Ability to prioritise effectively with strong time management skills to ensure effective allocation of FareShare resources to cope with competing demands and to prioritise tasks appropriately
- Ability to use own initiative working independently and responsibly
Experience
- Track record of building, leading and managing high-performing, effective teams through periods of growth and change
- Food industry account management experience, working at a senior level across Operations, Communications, Marketing, CSR, business support and technology.
- Demonstrable experience of driving significant growth and impact in food accounts
- Experience of managing direct reports including managing performance issues
- Project management of multiple stakeholder initiatives
- Delivery of process improvement in a sales or customer service environment
- Knowledge of and interest in Sustainable Development, Corporate Social Responsibility and experience of its application within the business environment.
- Drive and motivation in ensuring all business opportunities presented to FareShare are captured and explored
- Organised and able to work under pressure, whilst maintaining excellent attention to detail
- Good knowledge of Microsoft Offices packages, ideally at an advanced level and with a good level of numeracy and literacy
Competencies and behaviours
- Excellent written and verbal communication with effective presentation skills
- Proven ability to lead and manage teams and build strategic relationships across the business with a customer service focus
- Negotiation and influencing skills to deliver win-win outcomes
- Excellent organisational skills
- Creative approach to problem-solving
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
Role Purpose
To create and maintain an effective wholistic service to the Community of 9 Religious Sisters resident in a single property in Colchester.
To establish and maintain effective services and standards including administration and record keeping, for the individual Sisters and for the smooth running and upkeep of the house.
To ensure healthcare assessments of Sisters needs are undertaken and that direct payments for their care are negotiated with the local authority, together with any further allowances to which they are entitled.
To and create a warm, comfortable and safe environment for the Sisters, offering flexibility and a range of support and care, enabling them to live their lives as safely, comfortably and independently as they can, with staff in place to support them.
To liaise with the Sisters in the Community and to work alongside them in creating and maintaining a happy, safe and welcoming home which provides high levels of support and care.
Principal Duties:
A Health and Wellbeing: Main tasks
· appointing, leading, training and co-ordinating a team of carers to provide adequate and appropriate 24/7 care
· preparing staff rotas and leading staff meetings as and when needed.
· facilitating the health and wellbeing of the sisters as requested by:
o Making health related appointments and driving/arranging transport for Sisters to and from such appointments.
o Accompanying residents to appointments and undertaking hospital visits as required, in agreement with the Community. Or allocating another carer to do the same
o Arranging for visits from medical and health professional visits (eg: District nurses, care staff, Physiotherapy etc.) as required.
o ensuring Sisters who are unwell are provided with meals in their rooms if required
o sitting with Sisters and read to them and help with email and personal correspondence, if requested.
o Being aware of any changing needs and circumstances in Sister’s health and wellbeing and agree and arrange for additional support to meet the particular needs of the Sisters.
o As requested, providing additional personal support to a Sister who may have a health concern requiring additional help. This might on occasion, include some help with dressing and personal care.
o helping the Sisters with use of technology as requested including helping with emails and finding things online.
o encouraging and assisting those community members who want to be involved in gardening or any other activity.
B In conjunction with the Community Operations manager:
· To ensure that high levels of cleanliness are maintained, working with the contract cleaners.
· To liaise with the individuals providing those services if any changes or additional tasks are required.
· To understand and assist with all health and safety requirements and statutory obligations, in relation to the buildings and contents of the premises.
· To act on and record any accidents and safety concerns in a timely manner.
C Domestic needs:
· To assist with the Sisters’ laundry as and when they require it.
· To ensure all curtains and bedlinen are cleaned and replaced when needed, as agreed by the Sisters.
· To ensure household equipment is maintained in accordance with legislation and needs and discuss and agree any replacement or additional equipment when required.
D Meals
· to employ and oversee kitchen/cooking staff as needed to ensure all meal and dietary requirements are met
· To undertake shopping for household requirements where required.
· To set up online shopping for the Sisters, liaising with them about their needs and helping them with this.
E General
· To facilitate the best use of the building for the Sister’s welfare and undertake practical tasks in relation to this as required.
· To ensure cover for all services is provided at all times and that the community is aware of any cover arrangements.
· To assist with the organisation of occasional events and funerals at the request of the Sisters.
· If requested, to make arrangements for refreshments for individuals, groups and meetings.
· To undertake any other duties that can reasonably be required of the role.
Personal Requirements:
A background in healthcare and supervising staff
Confident driver with clean driving licence
Knowledge of the care sector including accessing services and local authority allowances
Able to maintain confidentiality
Appreciation of the Catholic ethos of the house
Full DBS clearance for this role
The client requests no contact from agencies or media sales.
Circa £52,000 per annum
35 hours per week
Permanent
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as our ICT Applications Manager.
This is a new role delivering reliable and responsible applications management to over 350 colleagues. You will have sound technical knowledge of applications security, performance monitoring, data management and reporting. Previous experience of some of our key systems including SharePoint, M365, Salesforce, UNIT4, PowerBI, Zendesk or Asana will be needed.
You will be able to motivate and communicate with colleagues in all areas of the organisation, providing well-founded and honest advice on options for improvement of business outcomes as well as dealing with day-to-day technical and user support issues. If you have a track record of delivering high-performing applications, a commitment to improving business effectiveness and the ability to effectively communicate and present knowledge to a variety of audiences, we want to hear from you.
Act now and visit the website via the apply button to apply online.
Closing date: 8am, Monday 8 July 2024.
First Round Interview date: Friday 26 July 2024 via video conferencing (MS Teams).
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a recruitment platform called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
Our office is located on the Queen Elizabeth Olympic Park in Stratford, East London. Colleagues work at least one day a week in the office and the rest of the time from home.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates and disabled candidates because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
About the role
Our Surrey Volunteer Recruitment Manager (VRM), who must be based in or very close to Surrey, works closely with VRMs in Herts and London and our marketing team to promote the MCR programme to organisations and individuals. The purpose is to recruit committed volunteers who will mentor a young person in their school for one hour a week during term time. Based from home, our VRMs work closely with the wider MCR team ensuring a balance of autonomy and support. Travel to meetings, events and the Hertfordshire office are all reimbursed.
Key responsibilities:
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Recruit volunteer mentors to reach monthly targets both through engagement in the community and with organisations
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Source and attend in person and remote events to recruit volunteer mentors
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Clearly communicate the charity's purpose and the benefits to young people and mentors, developing purposeful relationships with prospective mentors and organisations through face to face meetings and presentations
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Work with colleagues to deliver on mentor recruitment plans and share best practice
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Working closely with the VRMs in Herts and London and our marketing team manage effective recruitment campaigns
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Manage systems to evaluate and assess effectiveness of strategy and practice
About you
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Experience of and expertise in relationship-building on an organisational and individual level
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Experience presenting compelling and emotionally engaging information sessions to stakeholder organisations and individuals
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Experience and understanding of the importance of recruiting a diverse range of volunteers
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Can-do, proactive, flexible, solution-focused attitude
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Belief in young people’s potential, modelling motivation, commitment and resilience
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Ideally you will have knowledge of Surrey, its community groups and organisations
You may have experience of mentoring, volunteering or the third sector. You will be a people person, open minded and equally comfortable presenting to large audiences and engaging on a one to one basis.
About us
MCR Pathways is an award-winning charity established in Glasgow in 2007. Our mentoring programme is now delivered in schools across the whole of Scotland as well as Hertfordshire, Surrey and, soon, West London. Our passionate team is dedicated to helping Surrey's most vulnerable young people gain in self-confidence, identify their skills and recognise and fulfil their potential. Our vision is for all young people to experience equality of education outcomes, career opportunities and life chances. Our in-school mentoring has profound impacts on school pupils in their confidence, wellbeing, achievement and post-school progression. MCR Mentors are volunteers who make and experience a life-changing difference. You will be joining a friendly and supportive team who love what they do and enjoy working with each other. We model our values and many of us are also mentors ourselves.
Benefits of working for MCR Pathways include: Life Assurance - 4 x salary, 33 days annual leave in first year rising to 38 days from 2nd year of employment (under review), additional day off for your birthday, charity worker discounts.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Listening Books is a charity that provides an excellent audiobook lending service to people whose illness, disability, learning or mental health difficulty, impacts on their ability to read the printed word. Our audiobook catalogue contains over 10,000 titles and we have a total reach of 100,000 members across the UK. We believe that books should be accessible to everyone.
We have a fantastic opportunity for the right candidate to join our small team to help grow Listening Books' reach. If you have excellent organisational and research skills, would like to expand your experience in the charity sector and are interested in representing a charity that supports anyone with a print impairment, then we would love to hear from you.
The successful candidate will provide administrative support to the charity, including answering the main telephone line, opening and processing post, booking couriers and obtaining permission to use members’ quotes in marketing materials.
They will undertake the retention of its sponsored and paying members, by contacting renewing individual and organisational members, with the intention of retaining as many as possible and encouraging their use of the audiobook service.
They will also help increase referrals to our service, by building and developing relationships with local partner charities and other relevant organisations. They will allocate funding to eligible new and renewing sponsored members, helping to meet our funding requirements and expand the charity’s membership base.
Please apply with your CV and a covering letter outlining how you meet the person specification and the job description. Applications should be addressed to Claire Teasell.
We believe that books should be accessible to everyone.
The client requests no contact from agencies or media sales.
Are you looking for your next Trusts and Foundations fundraising role? Likewise are looking for a Trusts and Grants Manager to lead on identifying, applying and securing partnerships with a range of trusts and foundations such as City Bridge, Camden Partnerships Fund, and the Tudor Trust.
Likewise is an innovative social care and mental health charity working at the heart of the Camden community to support individuals experiencing marginalisation and social exclusion. Their commitment to creating strong relationships and connections extends beyond their Community Hub and support and they provide amazing learning and development opportunities as well as flexible working.
You’ll need:
- Experience working with Trusts, Foundations and securing donations
- Excellent communication skills, both written and verbal – presenting complex information clearly, concisely and persuasively
- Proven organisation and project management skills and experience in developing strong internal and external working relationships
Hours: 4 days per week
Salary: £33,000 - £35,000 (£28,000 pro rata)
Location: Hybrid – 1-2 days per week in Camden office
Deadline: 28 June
Interviews: 9/10 July
If you would like to have an informal discussion, please call Emma on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.
We are delighted to be working with Book Aid International to find a Trusts and Corporates Manager to join their successful fundraising team. Book Aid International create access to books where it’s needed most, enabling millions of children and adults around the world to have access to inspiring book collections and new reading spaces. The Trusts and Corporates Manager is a key member of the team, primarily focused on managing and growing Trust and Foundations relationships as well as managing the corporate stewardship programme and potential new corporate interest.
A key aspect of this role is the opportunity to collaborate with a range of long-term supporters like the Beit Trust and People's Postcode Lottery. Additionally, you'll engage new donors through fundraising initiatives, such as Generation Reader, which aims to reach 10 million young people by 2030. With hybrid working and the potential to travel overseas to visit the programmes on the ground, this is an exciting opportunity to join a supportive organisation with drive and inspiration, generous benefits and a commitment to equity and inclusion.
To be a successful Trusts and Corporates Manager, you will need:
- Demonstrable experience researching, identifying and securing funding from 5-7 figure Trusts and Foundations
- Excellent communication skills, both written and verbal – presenting complex information clearly, concisely and persuasively
- Interpersonal skills with the ability to build and maintain relationships with a variety of internal and external stakeholders
- Experience of working with corporate partners would be an advantage but not essential
Salary: £45,000
Contract: Permanent, full time
Location: Hybrid – 1-2 days a week in Camberwell office
Deadline: 5 July
Interviews: w/c 15 July
If you would like to have an informal discussion, please call Emma on 02030 062787 or email your interest along with your CV to [email protected]
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. www.ashbyjenkinsrecruitment.co.uk/our-commitment-to-diversity/
If enough applications are received the charity reserve the right to end the application period sooner.
Are you passionate about delivering exceptional customer service and adept at financial and numerical tasks? A well know Housing Association are seeking a dedicated Service Charge Advisor to join their vibrant team in London. If you're ready to contribute to the transformation of our Service Charge delivery and support our service charge payers with expertise and care, this role is perfect for you!
Key Responsibilities:
- Assist Service Charge Analysts in calculating, constructing, and issuing service charges, ensuring compliance with legal and contractual requirements.
- Provide top-notch customer support to service charge payers, addressing queries and proactively supplying necessary information and documents.
- Support the extraction of expenditure data from the accounting system and monitor scheme-specific service charge budgets.
- Prepare and review invoices for external auditor certification.
- Assist in the production, quality control, and dispatch of service charge statements.
Essential Skills:
- Excellent customer service skills.
- Strong organisational skills with the ability to manage multiple tasks and meet deadlines.
- Exceptional communication skills, both written and oral.
- Excellent financial and numerical skills.
- Strong belief in customer satisfaction.
Desired Skills:
- Prior experience in a similar role.
- Familiarity with service charge processes and systems.
- Ability to work collaboratively in a team environment.
Benefits:
- Pension
- Life assurance
- Healthcare cash plan
- Eyecare & dental
- Birthday leave
- Retailers discounts
- Cycle to work scheme
- Buy & sell annual leave
- Season ticket loan
- In-house academy & career development
If this role is of interest, please act as fast as possible in applying. Applications are under constant review and the role can close early!
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Leading international development grant assurance specialists seek experienced French speaking audit professional for exciting management opportunities.
Responsibilities
• Travelling internationally to a wide range of locations, on a regular basis, conducting audits or special assignments; working with, and supporting NGOs, public sector organisations & institutional donors such as the UN.
• Demonstrate a detailed knowledge of public sector audit issues and techniques and provide guidance to other team members based on previous experience;
• Demonstrate a detailed understanding of public sector structures and the legal and contractual frameworks in which the assignments are performed and provide guidance to other team members based on previous experience;
• Demonstrate a detailed understanding of International Standards on Auditing (ISAs) and provide guidance to other team members based on previous experience;
• Be involved in the assignment process from planning to finalisation;
Prepare a tailored plan for large or complex assignments based on an understanding of the terms of reference;
• Lead assignment fieldwork teams including locally based staff for large or complex assignments;
• Demonstrate the ability to identify the findings on an assignment and write them up in a detailed, precise and clear way in the assignment report;
• Lead opening meetings and present the audit findings at closing meetings;
• Conduct assignments in a sceptical but constructive manner;
• Draft a report for each assignment on a timely basis;
• Be responsible for completing the audit programme and audit file;
• Be aware of assignment deadlines and work with the team to ensure deadlines are met;
• Monitor the time spent on assignments against budget and discuss with the Manager if budget overruns are anticipated;
• Prepare proposals for specific assignments within a framework contract
• Contribute to drafting tenders;
• Identify potential opportunities for obtaining new work. Take action to follow up such
opportunities with a manager/partner;
• Develop internal contacts and demonstrate an awareness of the services offered by other
departments in the firm;
Internal development
• Provide on the job training and guidance to more junior team members throughout the
assignment process;
• Contribute to office-based training sessions including development of training material;
• Conduct induction training for new staff members;
• Do job appraisals for more junior team members;
• Check that the staff planner is kept up to date for each assignment;
Please note, if you are not a fluent French speaker similar opportunities may be availabe - so please apply.
Please ensure you clearly state whether you will be applying for the Part Time or Full Time role in your application.
This is a new and exciting role in Refuge, the post holder will be embedded within district borough housing teams to facilitate dual working that will ensure that survivors’ safety and housing needs are met. The housing advocate will be collocated within the council offices of their designated area to help facilitate:
- Close working relationships with Housing colleagues
- Provision of specialist knowledge relating to DA for Housing Officers and Homelessness Teams to draw on
- Specialist support for survivors at the moment of crisis
- Provision of advocacy; supporting survivors to access safe accommodation
- Joint working with the IDVA or Domestic Abuse Outreach services to ensure all the survivors’ needs are met.
This recognizes that many survivors will approach Housing at moments of crisis, when they are either considering fleeing, or have already fled.
The housing advocate will carry a caseload of survivors that require additional support. They will work closely with survivors of domestic abuse from the point of crisis, to provide high quality independent advocacy around housing needs.They will empower survivors by providing them with emotional, practical and individual safety support. They will ensure that survivors are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options.
Co-located housing advocacy is another form of community-based specialist domestic abuse advocacy support that focuses on victim/survivors’ self-identified needs, rather than needs defined by the service and any pre-defined actions the agency thinks victim/survivors should take. The work is undertaken with the victim/survivor around their individual needs and for a period dictated by need, not targets.
The client requests no contact from agencies or media sales.
Could you be our new Brand & Marketing Manager?
We’re looking for a creative, dynamic and enthusiastic comms professional to join us on our mission to ensure no child or young person ever has to grieve alone. As our Brand & Marketing Manager you will be at the forefront of growing and developing the Winston’s Wish brands and find new and innovative ways to reach the children and young people who need us. This is a varied and fast-paced role where no two days will be the same.
From sharing the voices of our incredible Youth Ambassadors far and wide, to marketing fantastic fundraising initiatives to identifying new opportunities to reach young people, you’ll play a fundamental role in ensuring bereaved children and young people know they can put their trust in Winston’s Wish when their worlds are turned upside down by grief.
Main Responsibilities
- Marketing outreach and project management
- Work alongside the Director of Marketing & Communications to action the charity’s strategic marketing plan.
- Lead a team of marketeers in planning, delivering and measuring effective projects to drive revenue and reach across multiple areas of the company.
- End to end management of comms plans to ensure projects are delivered to a high standard using data and analysis to refine and develop plans in order to reach targets.
- Oversee marketing activity across all channels, with a strong emphasis on developing data led digital marketing. Ensuring the team are constantly analysing, refining and optimising.
- Write influential and fluent copy aimed at different target audiences to engage and ultimately drive interest.
- Actively identify and motivate the team to recognise opportunities to market Winston’s Wish to reach our identified audiences.
- Work with the charity’s approved freelance designers to oversee the creation and delivery of marketing assets and artwork, adhering to our brand style and tone of voice.
- Support the PR & Marketing Officer to identify and respond to media requests and create opportunities that grow the charity’s reputation.
Brand Management
- Work alongside the Director of Marketing & Communications to embed a cohesive and engaging brand identity to create memorable and consistent experiences for all.
- Develop our visual identity in a way which brings our cause and purpose to life in the most engaging and inspiring way possible.
- Grow and manage our database of brand and marketing assets and materials.
- Use market insight and analytics to continuously develop our brand to position Winston’s Wish as a leader in our sector.
Team Management & Administration
- Work alongside the Director of Marketing & Communications to lead our marketing and communications team, ensuring there is a clear direction of travel, an understanding of purpose and an exemplary culture embedded to drive future success.
- Line manage the Digital Marketing & Communications Officer and PR & Marketing Officer.
- Effectively manage expenditure across all projects and campaigns in line with agreed expenditure budgets.
- Effective reporting as required in line with agreed objectives and KPIs.
- Ensure that the recording of permissions and consents is adhered to in line with our policies and procedures and in accordance with GDPR.
All Staff
- Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities.
- Promote equality of opportunity and diversity in accordance with Winston’s Wish policy.
- Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
- Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
- Work to objectives, targets and work plans agreed with your line manager.
- Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
- Take an active part in the Quarterly review process and participate in training agreed with your line manager.
- Recognise and champion the lived experience of children and young people with bereavement within your work.
- Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.
Person Specification
Essential
- Ability to be passionate and inspiring when communicating the work of Winston’s Wish.
- Excellent copywriting and editorial skills across multimedia channels.
- Experience of processing and turning complex information into compelling and relevant stories and content.
- Strong demonstrable experience of brand management and delivering strategic brand projects.
- A confident brand guardian with experience of developing and implementing brand guidelines, providing clear and well-reasoned feedback on a wide range of creative.
- A confident project manager, able to develop and roll out a strategic marketing plans that reach our intended audiences.
- Lead, enthuse and inspire colleagues at all levels to get behind our brand and marketing activities.
- Experience of managing and motivating a team.
- Ability to show empathy for the children, young people and families we support.
- Curious, creative and innovative, unafraid to challenge the status quo.
- Strong commitment to the values of Winston’s Wish – We are caring, hopeful and honest; we respect others and we try new things.
Desirable
- Project management experience.
- Graphic design experience.
- Experience in a similar environment.
- Understanding of child bereavement.
- Experience of using Salesforce CRM System.
Recruitment Timetable
Application deadline: 12th July at 5pm
Interview date: 26th July
Interview location: Zoom
Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
Winston’s Wish is a charity that helps children, teenagers and young adults find their feet when their worlds are turned upside down.
![Winstons-Wish-Lottery.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/winstons_wish_lottery_2024_06_24_08_33_55_am.jpg)
The client requests no contact from agencies or media sales.
RASASC Guildford - Making a difference to the lives of those affected by rape and sexual abuse
Position: Counselling Coordinator
Hours: Full time – 35 hours
Salary: £26,000
Location: Guildford
Accountable to: Clinical Lead
DBS check: Yes
Closing on: Sunday 4th August 2024
We are currently recruiting for a Counselling Coordinator to support our Clinical Lead and the counselling team.
RASASC is a registered charity which has been providing support to survivors, of all genders, of rape and sexual abuse (both recent and non-recent) aged 13 and upwards, from across Surrey since 1992.
We provide one-to-one counselling, group support, Helpline, Independent Sexual Violence Advisor (ISVA) service, and peer support groups.
We are committed to equal opportunities and we warmly encourage applications from all sections of the community particularly applicants from diverse groups.
Counselling Coordinator
This role is based in Guildford. You will be responsible for the administration and coordination of our counselling service, taking calls and responding to email enquiries from clients, supporting the team with room booking, greeting clients, answering the door, booking assessments and supporting the Clinical Lead and the counselling service in general. This is a varied and exciting role, requiring stamina and a can-do approach! If you are a warm, non-judgemental all-rounder with an excellent understanding of counselling services and the impact of sexual harm, we would love to hear from you.
Key functions
· Receive referrals for our counselling service, family support service and group support. Referrals are received through other agencies, internal services and self-referrals
· Contact potential clients and arrange appointments for assessments with our RASASC Assessors
· Following assessment, allocate clients to an appropriate counsellor supported by the Clinical Lead where necessary/appropriate
· Provide all documentation and information to the client and the counsellor as required
· Upload, update and maintain all information relating to clients, e.g. referrals and assessments, on Oasis (our CRM)
· Manage assessment processes and ensure assessors produce assessments for the counsellors and the office
· Ensure CORE 10 clinical measure forms, pre and post intervention, are obtained and inputted onto Oasis
· Ensure all other evaluations, pre and post intervention, are obtained and uploaded onto Oasis
· To resolve clients’ disability and access issues when required.
· To support with the monitoring of the waiting list and to proactively discuss with the Clinical Lead and Chief Executive Officer if the need for additional assessors or counsellors is required
· Provide monthly data to the Clinical Lead, Fundraising Manager and Chief Executive Officer as requested
· Provide administrative and IT support for ongoing training for counsellors
· Support with room booking, greeting clients, answering the door, phone calls and dealing with emailed client queries as required
· Be familiar with safeguarding procedures and protocols
Reporting Line:
· This post holder reports directly to the Clinical Lead.
Skills and Experience - Essential:
· Good working knowledge and experience of counselling and counselling services
· Excellent understanding of the possible impact and presentations of trauma
· Excellent organisational skills with proven ability to prioritise workload
· Excellent communications skills, written and verbal
· Excellent relationship and interpersonal skills and the ability to deal with a diverse range of people
· Demonstrable understanding of the importance of EDI and commitment to working inclusively
· Understanding of safeguarding protocols and procedures
· Ability to deal with information in a confidential manner
· Case Management Skills – ability to accurately maintain records
· IT literate, including Microsoft Office; excel and email.
Skills and Experience – Desirable:
· Knowledge of rape and sexual abuse issues
· Experience of, and understanding of, Police or Criminal Justice System.
In return, we can offer you 25 days’ annual leave, an additional day on or near your birthday, eight public holidays, additional long service leave of one day a year up to a week’s leave after probation is passed, contributory pension scheme, reimbursement of business travel expenses at 45p per mile and six free trauma related workshops a year.
How to Apply:
If you are interested in joining our team or if you have any questions about the role please do give us a call as we would love to hear from you – contact Liz Joyce at RASASC Guildford for more details or please complete the application form.
Closing date for applications is: Sunday 4th August 2024
Interviews will be held in the week commencing 12th August
How to Apply:
Please complete the attached application form and email them to Liz Joyce at RASASC Guildford by Sunday 4th August.
Please note we do not accept CVs.
Are you considering entering a career in law, having a strong passion for social justice? We are recruiting a Legal Assistant to provide administrative and legal support to PILC’s Gypsy and Traveller Legal Advice project which aims to defend and promote the rights of gypsies and travellers to pursue a nomadic way of life. You will assist our Supervising Solicitor, an expert in gypsy and traveller law, who has represented this underprivileged community over the last 15 years. As well as working on client files, you will liaise with the Legal Aid Agency to ensure their cases receive public funding, making sure documentation is prepared for court hearings, and arranging for experts and other participants to take part in proceedings.
Ideally you will be available to join us from the beginning of September to benefit from a full introduction by the incumbent.
Since becoming independent in 2019, PILC has gone from strength to strength by carefully expanding our strategic priorities and project areas. Our team is growing and currently made up of 17 staff working from our modern offices in Cambridge Heath, E2.
PILC exists to challenge systemic injustice through legal representation, strategic litigation, research and legal education.
The client requests no contact from agencies or media sales.
Third Solutions are excited to be working in partnership with Pact to recruit a Partnerships Engagement Manager (Corporates).
Pact is a pioneering national charity that supports prisoners, people with convictions, and their children and families, providing caring and life changing services at every stage of the criminal justice process in court, in prison, on release, and in the community.
The role will be split 70% New Business and 30% Account Management. To excel in the role you will need to be tenacious and resilient, you will be joining a collaborative and supportive team and you will have the opportunity to really shape and develop the role.
The role is hybrid with one or two days in the London office.
The Role
Manage and lead a strong pipeline; identifying, researching, prospecting and cultivating potential corporate support.
Provide high standard of account management that supports continued commitment and growth c10-14 current partners
organise and run corporate engagement activities.
Contribute to the management and leadership of the fundraising team and the wider management team as a creative and proactive colleague.
The Candidate
Track record of securing new high value partnerships
Experience of managing and developing partnerships with flair and creativity
Demonstrable experience of building strong relationships with external and internal stakeholders
Strong communication and interpersonal skills with the ability to clearly convey concepts and inspire others through written & verbal channels.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.