Wellbeing practitioner jobs
In this role, you will be responsible for the support, secure configuration, administration and development of the Microsoft 365 platform, including SharePoint, OneDrive, Teams, and other integrated systems.
The ideal candidate will:
- Be confident in leading the Gallery on all Microsoft 365 technologies.
- Have strong troubleshooting skills to resolve application and user issues.
- Advocate for and champion improvements in the M365 environment.
- Have a keen interest in emerging technologies that can enhance Gallery performance and productivity.
For more information, find attached the full job specification and the benefits we offer!
JOB PURPOSE
The Senior Communications Officer works with the Communications team, raising vital support for displaced people around the world through transformational partnerships, creative campaigns and fundraising appeals.
Reporting to the Senior PR Manager, the Senior Communications Officer works across all the charity’s communications activity (PR and digital communications), with a particular focus on promoting and supporting the charity’s partnerships.
This involves identifying opportunities to amplify our partnerships, events, appeals and campaigns through earned media, digital communications and other activities, in order to support UK for UNHCR’s fundraising and public advocacy objectives. Raising awareness of global refugee crises and UNHCR’s humanitarian operations forms a central part of this storytelling, as well as understanding of thematic areas of UNHCR’s work such as education or climate change, and PR moments throughout the year.
Working with the wider Communications team, the Senior Communications Officer will also work with UNHCR experts and our Storyteller Programme, enabling the charity to identify, engage with and support staff and storytellers (including refugees) to share their stories through charity communications across all channels, events and with media.
This role requires close collaboration with the Corporate Partnerships and Philanthropy fundraising teams and other members of the Communications team, and providing support to more junior members of the Communications team as needed.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
Role Responsibilities
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Act as the focal point for partnership communications activity (corporate partners, trusts, foundations and philanthropy), including being a primary communications contact for key partnerships and managing the flow of PPH communications material to facilitate a smooth, swift approval process, internally and with external stakeholders.
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Support our Refugee Storyteller programme, including an understanding of related processes such as consent and content gathering and storage, identifying areas for growth and development, and coordination across the charity
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Work with the Senior PR Manager on media relations, including identifying opportunities to deliver UK for UNHCR messages in media, drafting media materials, identifying and preparing storytellers for interviews, preparing media briefings and spokespeople for interviews or events
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Develop and deliver communications plans for existing partnerships, and as needed for new business and prospect outreach.
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Draft materials for the website, social media and other communications, including use of images and video content.
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Track and report on Partnerships communications efforts and activities, working with the Communications Coordinator and Data team.
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Support the Communications Team with publications.
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Provide other communications support as required, such social media posting and community management, commissioning content and maintaining the website.
The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
PERSONAL ATTRIBUTES AND EXPERIENCE
Essential Experience
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Experience of drafting communications materials for a range of audiences
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Experience of working on PR campaigns or other creative campaigns for an external audience
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Experience understanding and repurposing complex information for an external audience
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Experience handling sensitive issues, and managing approval processes – a number of the crises where UNHCR is responding are highly complex, fluid and sensitive, supporting vulnerable people
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Experience working with potentially vulnerable people such as refugees and former refugees.
Essential Skills/Knowledge
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Ability to juggle and prioritise multiple tasks, and meet deadlines within a collaborative team environment
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Excellent communication (written and verbal), presentation, and interpersonal skills
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Ability to navigate and manage relationships with multiple stakeholders, internally and across UNHCR teams globally
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Ability to repurpose sometimes complex information into key messaging and external communications
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Able to demonstrate flexibility and willingness to achieve results
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Confident learning how to use various digital platforms such as social media channels and website CMS (e.g., WordPress)
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Proficient in Microsoft Office – i.e., Word, Excel, PowerPoint, Sharepoint
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Awareness of safeguarding principles and GDPR regulations when working with vulnerable people
Desirable Skills/Experience
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Experience of, or a passionate interest in refugee or broader charity sector work
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Experience of working with journalists or in a media environment
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Experience of working on partnership communications
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Experience of using image database / research library
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
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28 days’ leave per annum plus bank holidays.
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Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
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Access to 100s of perks with discounts on everyday purchases.
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Office wellness perks.
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Discount on gym memberships.
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Hybrid and Flexible Working.
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Staff socials.
Financial
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Pension scheme with an employer contribution of 8%.
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Non-contributory group life assurance scheme
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Non-contributory Income protection scheme.
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One-off contribution towards homeworking set up.
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Enhanced sick pay scheme.
Development
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Comprehensive training and continuing development opportunities.
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Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: 17 April, 2025
Interviews date (provisional): Week commencing 28 April, 2025
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
We stand with refugees – will you join us?


The client requests no contact from agencies or media sales.
Young People Support Worker
We have a new role available for a Young People Support Worker to work as part of a team delivering an assessment, support and move on service to vulnerable clients in supported or community based accommodation.
Position: Young People Support Worker
Location: Whitley Bay, Tyne and Wear, United Kingdom
Contract: Full time, permanent
Hours: 37.5 hours a week
Salary: £24,136 pa + pension and other benefits
Closing Date: 13th April, 2025
About the Role
As Young People Support Worker you will work under the direction, guidance and support of a manager/senior worker you will be responsible for a caseload of clients as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service.
In accommodation based services you will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in positive and successful move on.
Where the client lives in the community you will ensure that their tenancy is not at risk and that they have the skills and resources to manage and maintain their accommodation.
Key responsibilities include:
· Ensure client safety, wellbeing, and adherence to safeguarding and emergency procedures.
· Deliver high-quality risk assessments, support plans, and one-to-one/group support to build client resilience.
· Foster partnerships with local agencies to support clients while following data protection protocols.
· Engage flexibly and creatively with clients, encouraging their involvement in decisions and participation in activities.
· Support clients in accessing education, training, employment, and volunteering opportunities.
· Maintain health and safety standards, prepare accommodations for new clients, and oversee accurate financial records.
· Collaborate with team members, volunteers, and attend training and meetings as required, ensuring contract compliance.
About You
You will need to have the following skills and experience:
· Experience working with young people or those affected by homelessness.
· Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system.
· Knowledge of risk assessments, support planning, safeguarding, and health and safety procedures.
· Strong literacy, numeracy, IT skills, and commitment to diversity, equality, and professional integrity.
· Ability to maintain professional boundaries, work collaboratively, and reflect on practices for continuous development.
In return for working here, you will receive:
· A comprehensive training package tailored to your needs and role
· Flexible working model for suitable roles.
· 26 days annual leave rising to 30 after five years of service.
· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
· Discount vouchers including gym, retail, food & drink, travel, electricals and more.
· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
· Death in service (4x Base salary)
· Legal Advice line
About the Organisation
The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Wellbeing Worker etc. #INDSCP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping 56,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.
We are looking for someone who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a fixed-term contract as an Education Worker at our centres in London.
The role at a glance
Contract: Full-time, fixed-term 80 days from start of contract
Start date: As soon as possible, to be agreed directly with the successful candidate
Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30
(Some additional weekend & unsocial hours will be required)
Education Workers are based at one of our IntoUniversity learning centres and work directly with young people, schools and families on a daily basis. It is therefore not a hybrid role and is based full-time in our centres.
Location
We have positions available in London.
The role requires intermittent travel in your region (usually within the day) this can involve journeys times of 1 hour+. Occasional travel out of your local area e.g. to London is also required, this may include overnight stays.
Salary
£30,000 per year (including £2,600 London contribution)
Annual leave
33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)
Staff benefits
- Employer pension contributions of 6% (and up to 8% after two years)
- Year round ‘early finish’ Fridays at 4.30pm
- Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year
- Employee Assistance Programme including access to wellbeing and legal support
- Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments
- Interest-free new starter loans of up to £1,000
- Cycle to Work Scheme and Travelcard Loan Scheme
- Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
- Staff in FOCUS – rewards, competitions and prizes across the year
Application deadline - There is not a fixed deadline. Instead, we will be assessing applications on a rolling basis and will appoint when we have found the right candidate, so please submit your application as soon as possible.
IntoUniversity provides local learning centres where young people are inspired to achieve.





Educational Psychologist
We are looking for an Educational Psychologist (term time + 3 weeks only) to join a team that provides educational support to children and young people, their families, and local schools.
Position: Educational Psychologist
Location: West London (office-based)
Salary: £57,072 - £64,623 per annum (£54,218 – £61,391 actual/pro-rata)
Hours: Full-Time (36 hours per week)
Contract: Permanent (term time + 3 weeks only = 42 weeks)
Closing Date: 11.59pm on Tuesday 22nd April 2025
The Role
The Educational Psychologist at the Education Hub will provide specialist psychological assessments and trauma-informed interventions to children and young people affected by the Grenfell Tragedy. The role focuses on helping students overcome barriers to learning, supporting emotional resilience, and working closely with families and schools to enhance their wellbeing.
You will:
• Conduct psychological assessments to evaluate cognitive, emotional, and behavioural development.
• Provide one-to-one and group interventions to support emotional regulation and resilience.
• Deliver trauma-informed approaches to schools, ensuring students receive the best educational support.
• Offer expert advice to teachers, parents, and other professionals on how to foster inclusive learning environments.
• Support students during key transitions, from early years to post-16 pathways, equipping them with lifelong learning strategies.
• Develop and lead training programmes for schools, families, and professionals on mental health, trauma recovery, and behaviour management.
About You
• Postgraduate qualification in Educational Psychology and registered with the HCPC (Health and Care Professions Council).
• Strong understanding of trauma-informed practices and experience working with children affected by adverse experiences.
• Expertise in conducting psychological assessments and developing Education, Health, and Care Plans (EHCPs) in line with UK SEND guidelines.
• Ability to provide strategic advice to schools on behaviour, learning support, and emotional wellbeing.
• Excellent communication and interpersonal skills, with a passion for working with diverse communities.
• Culturally competent, with an ability to tailor interventions to meet the needs of families from diverse backgrounds.
• A commitment to inclusive education, safeguarding children, and supporting long-term recovery.
Ready to Make an Impact? Apply Now! Submit your CV and a supporting statement (2 sides A4 maximum) outlining how you meet the role requirements. Please ensure this is submitted as one document.
About the organisation:
The Grenfell 'Education Hub' will open later this year to serve those most affected by the Grenfell Tower tragedy. The hub will provide educational support to children and young people, their families, and local schools.
A consultation process in 2023 and 2024 about the needs of the community and the bereaved and survivors led to proposals for an educational ‘hub’. This will comprise a wide range of professionals including four specialist teachers, an Educational Psychologist, a Speech and Language Therapist, an Occupational Therapist, a Careers Coordinator, and a Family Support Worker. Their time will be divided between direct work with children and families in the ‘Hub’, and support for local schools. The activity of the hub aims to;
• Provide good quality educational support to as many children and young people as possible
• Build the skills and confidence of children and young people, their families, and education staff in local schools
• Develop strong relationships with those most affected by the Grenfell Tower fire
• Accurately assess its impact
Diversity & Inclusion: The Education Hub is committed to building a diverse and inclusive workforce and encourages applications from all backgrounds.
Other roles you may have experience in could include: Educational Psychologist, Child Psychologist, Clinical Psychologist, Trauma Psychologist, SEN Specialist, Learning Support Advisor, Behavioural Therapist, Mental Health Practitioner, etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Jigsaw4u is a charity with a proud 27 year history in supporting mental health and wellbeing in South West London. We are seeking a support worker who is passionate about assisting carers, and who shares our values and person-centred approach.
Role in Context
Jigsaw4u’s Carers Peer Support Service supports carers in the London Borough of Merton through emotional support and access to information, opportunities and practical advice.
Working alongside other VCSE peer support providers in the Borough, other carer organisations or providers of statutory carers work, the post holder will work on improving pathways and coordinating services for carers experiencing mental health issues, often as a direct result of caring. The post holder should have lived experience of caring for someone with mental health challenges, or direct experience of mental health challenges as a result of their caring responsibilities.
- Purpose of the job
Be responsible in the designated area for:
- Delivery of one-to-one and group peer support sessions designed for and by carers
- Collecting data and reporting on direct work delivered with carers
- Collaborative working with the Merton Peer Support Partnership
- Developing and enhancing relationships with strategic partners
- Maintaining and striving to improve service delivery standards and effectiveness
- Main duties
- Providing emotional and wellbeing support for carers through one-to-one, person-centred interventions
- Working flexibility to support carers aged 18 and over, who are caring for someone with mental health difficulties or experiencing mental health issues, often as a direct result of caring
- Empower and support carers to become involved in local Mental Health developments, particularly within SWLSTG
- Encourage and assist the uptake of Carers Assessments and the ability of carers and their families to assess their own needs to develop solutions and manage resources
- Assist carers in accessing opportunities for breaks from caring through activities within the partner organisations and external agencies
- Delivering time-limited, outcome-focused interventions to support personal outcomes so carers feel emotionally and practically supported
- Group-based support to address intended specific outcomes
- Encouraging access to local services to promote community inclusion and connectedness, enabling sustainable recovery and support
- Practical support to help carers access the right services and support based on needs, preferences, and the options available
- Evaluation of interventions provided through use of Outcomes Star and other
- agreed measurement tools
- To assist the Service Manager in creating monitoring reports
- To attend professional/monitoring meetings if required
Helping children, young people and families in South West London put the pieces back together following social and emotional difficulties.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £41,208 per annum + £750 per annum Homeworking Allowance + £1,500 per annum Out of Hours Allowance
Hours: 35 Hours per week
Contract: Permanent or Fixed Term Contract
Location: Homebased - We are interested in applicants located in North Northamptonshire, Central Leicestershire, South Derbyshire or Peterborough, as the postholder will be required to travel across these areas to conduct home visits to support carers and children. Travel is also required to attend staff meetings and team away days in Northamptonshire and other parts of the East Midlands.
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and looks to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.
As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest in unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults, as well as our expanding TACT Education Service and our new Health Service. All our activities are built on our commitment to becoming a fully trauma-informed organisation, in line with our key values and ethos.
TACT achieved 16th place in the UK Best Companies Work For survey results in 2023, with 91% of employees acknowledging that the organisation is run on strong values and principles and 94% stating they feel proud to work for this organisation.
As a Fostering Senior Supervising Social Worker with TACT East Midlands, you will be a part of our amazing team of professionals working with our organisational values at the heart of their everyday practice.
This is an exciting opportunity to join the TACT East Midlands team as either a permanent or fixed term member of staff. The duration of the fixed term contract will be discussed/confirmed at interview.
If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.
Overall Duties of the Senior Supervising Social Worker will include:
- An appropriate social work qualification
- Up-to-date registration with Social Work England
- A minimum of 2 years post-qualifying experience in regulated fostering service
- Experience in supporting and supervising 10-12 foster families to meet the complex needs of the looked-after young people
- A proven track record in working with and on behalf of children, respecting and maintaining their individuality, and promoting their positive development.
- Experience in group work and/or delivery of training.
- Up-to-date knowledge of relevant legislation and regulations including the Children's Act and NMS Fostering Standards.
- Experience of working with/supporting looked after children and their foster carers.
- Ability to prioritise, plan and self-organise efficiently.
- Capable of using electronic records systems and IT effectively, including participating in virtual meetings and webinars
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus annual bank holidays.
- Flexible working arrangements (including compressed hours, flexibility around core hours, and volunteer days policy).
- Family friendly policies.
- Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
- Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnoses).
- An hour a week of live, expert-led activities through the Annual Employee Wellbeing Programme.
- Menopause Policy and free Menopause Clinician Appointments.
- Stakeholder Pension Scheme (salary sacrifice).
- Fantastic learning and development opportunities for all roles.
An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.
Closing Date: Monday, 28th April 2025
- Interview Date: Thursday, 8th May 2025 (via Teams)
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.
TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.
As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. We have forty-one centres and extension projects across England and Scotland, with ambitious plans to scale-up our provision further over the coming years.
We are looking for individuals who will thrive in a fast-paced, rewarding role helping to change the lives of young people by taking up a permanent role as a part-time Programme Support Tutor. You will work closely with our existing team, supporting the delivery and organisation of the IntoUniversity programme in the centre.
The main duties of the role
To deliver the IntoUniversity programme effectively to children and young people in different settings, including schools-based workshops, Academic Support sessions and educational visits. This includes positive behaviour management and adherence to the IntoUniversity safeguarding policy.
- To assist with the organisation and delivery of the Academic Support, FOCUS and Mentoring Programmes.
- To assist the IntoUniversity Centre Leader in liaising with schools and other partner bodies, in organising the classroom and resources and in planning project delivery.
- To update and maintain IntoUniversity displays, publicity and resources.
- To work with the IntoUniversity Centre Leader to recruit children and young people to the programme, including after-school Academic Support and FOCUS Weeks.
- To develop educational resources and worksheets for use across all IntoUniversity programmes.
- To ensure compliance with all necessary regulations and legal requirements, including the Children’s Act, Children and Young People (Scotland) Act, Safeguarding Vulnerable Groups Act, Protection of Vulnerable Groups (Scotland) Act, and legislation and policies related to Equal Opportunities and Health & Safety.
- To champion diversity and inclusion in your role at all times, referring to the Diversity and Inclusion Staff Responsibilities Guide.
- To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post.
Contract
Permanent, part-time
Start date
As soon as possible, as agreed with the candidate and subject to satisfactory references and an enhanced DBS check, and right to work checks.
Working hours
- 16 hours per week
- Monday, Thursday 14:00-18:00; Tues, Weds 13:30-17:30
- Local school term-times only (excluding public holidays)
Days of employment (if term time only)
You will be employed 188 days (of 4 hours each) per year, made up as follows:
- 164 days of work (inclusive of additional days below)
- 18 days of paid annual leave (to be taken outside of local school term times and on any bank holidays occurring during term time). For the avoidance of doubt, non-working time during school holidays which is in excess of your holiday entitlement shall be unpaid.
Additional 32 hours (or 8 days of 4 hours each)
These will be agreed between you and your line-manager, and may include days during school holidays. They will typically include three whole team meetings, one delivery team meeting and the annual staff conference. These will be pro-rated based on when you join in the academic year.
Salary
Starting salary is £27,400 (pro-rata)
Pro-rated salary is £10,558 per annum
Location
IntoUniversity Grimsby
Staff benefits
- Employee Assistance Programme including access to wellbeing and legal support
- Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
- Staff in FOCUS – rewards, competitions and prizes across the year
- Interest-free new starter loans of up to £1,000
- Cycle to Work Scheme and Travelcard Loan Scheme
- Employer pension contributions of 6%
- Staff in FOCUS – rewards, competitions and prizes across the year
IntoUniversity provides local learning centres where young people are inspired to achieve.





The client requests no contact from agencies or media sales.
Job Title: Hackney Paid Peer Supporter
Salary: £25,207 FTE (£15,124,20 pro-rata)
Hours per week: 21 hours
Contract: Fixed Term contract until 31st March 2026
Location: Homerton Hospital, Hackney Borough Based
Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday.
About us
NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.
With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood.
While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.
NCT is committed to social justice and equity. We are dedicated to being an anti-racist charity and believe that inclusion is everyone's responsibility. Being there for every parent requires bold action to challenge inequalities. By creating inclusive spaces and services that are built on collaboration and trust, we welcome and celebrate diversity and strive to meet the needs of the pregnant women, new parents, families and communities that we serve.
As the world changes and new challenges are thrown up for parents, our charity must change too. Join us now and be part of this journey, and ensure that every parent feels connected, confident and safe.
About the role
Our Hackney Parent Support project is commissioned by Hackney Council, to offer infant feeding support across the region in both community and hospital settings and parenting courses for families throughout the Hackney region. The support is delivered by staff and volunteer peer supporters.
We are seeking a capable Peer Supporter who will support parents at Homerton Hospital and at various community settings in Hackney. This role will mainly be based between Homerton hospital and out in the community (expenses will be reimbursed).
You will be responsible for offering infant feeding support for parents within Homerton Hospital and the community. Some of the key responsibilities of the role include:
- Providing breastfeeding support to families on the wards at Homerton hospital and community settings within Hackney.
- Support in delivering inductions for volunteer peer supporters.
- To report any concerns or additional support needs of women to the NCT management team and/or Infant Feeding Lead for referral onto partner agencies as appropriate.
- To attend regular supervision/support sessions.
- Having a good working knowledge and understanding of the local demographics in the Hackney area and ensuring all support is accessible and inclusive.
- Ensure that data collection and feedback is collected in a timely manner in an inclusive way.
You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This is a large project and covers multiple locations so you must be able to confidently prioritise your own work, be highly organised and able to work independently.
Being able to make decisions and respond appropriately to our staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word and Excel – and you must have good attention to detail.
It is essential for this post that you undertake the training to become an NCT Breastfeeding Peer Supporter. This requires experience of giving breast milk. The training can be undertaken within your working hours.
The role is 21 hours per week which will be predominantly Monday to Friday within the working day, however, will include occasional evening and weekends. This role is mainly based at Homerton Hospital and at community settings across Hackney.
About you
- Are you willing to undertake our Peer Supporter training? (Requires experience in giving breast milk)
- Can you work at pace and juggle a number of different priorities?
- Are you passionate about supporting families to reach their parenting and feeding goals and contribute to their positive wellbeing?
- Do you want to join an amazing Charity that supports parents across the UK?
- Would you like to be part of an amazing team of passionate staff?
What we offer
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity. We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Closing date: 24th April 2025 at 23:59
Interviews: Week beginning 27th April 2025
The client requests no contact from agencies or media sales.
Are you an experienced relationship fundraiser with a passion for international development? Do you thrive on building meaningful connections with philanthropists and delivering impactful fundraising? If so, War Child UK has an incredible opportunity for you.
We’re a multi-award-winning charity dedicated to protecting, educating, and standing up for children affected by conflict. Our Philanthropy Lead role is pivotal in growing our sustainable income and enabling strategic growth. Covering maternity leave for 12 months, this role will see you:
- Build & Nurture Relationships – Take ownership of a warm and active pipeline of philanthropists, cultivating relationships with existing and prospective major donors.
- Deliver Impactful Fundraising – Craft compelling proposals and lead on key philanthropic initiatives, including our signature Ambassador-led gala event at the end of the year.
- Inspire & Lead – Manage and mentor a talented Philanthropy Manager while driving the success of our major donor fundraising.
- Be a Strategic Voice – Represent War Child both internally and externally, contributing to cross-team projects and shaping the wider Fundraising & Communications strategy.
This is an exciting time to join a growing, high-performing team making a tangible difference in the lives of children affected by war. If you have a proven track record in major donor fundraising, the ability to lead with creativity and insight, and the drive to deliver extraordinary results, we want to hear from you. Ideally we are looking for someone who is available from 1 July 2025.
If you share our values and believe that children’s lives should not be torn apart by war, we want to hear from you. Below are some of the experiences and qualities were looking for.
- Major donor fundraising expertise, with a proven track record of securing six-figure gifts and delivering against ambitious income targets.
- Strong relationship management skills, with the ability to engage, influence, and negotiate with high-profile supporters and senior stakeholders.
- Event management experience in a philanthropic fundraising environment, with the ability to oversee and drive high-profile donor events.
- Excellent communication skills, both written and verbal, with confidence in presenting, writing proposals, and managing stakeholder engagement.
- Strategic thinker, experienced in developing and leading philanthropy initiatives aligned with an organisational fundraising strategy.
- Planning and budgeting experience, including managing and monitoring six-figure income streams across multiple audiences.
- Project leadership skills, with the ability to critically evaluate fundraising activities to maximise impact.
- People management experience, with a strong understanding of motivating and developing individuals to achieve success.
What we can offer you
At War Child, we genuinely value different ways of working. From day one, we’re open to discussing flexible options, including hybrid working, flexible hours and compressed hours. Our goal is to support our employees to do their best work while ensuring we continue to deliver for children affected by conflict. Some of our benefits include:
- Flexible working culture and flexible public holidays
- 28 days annual leave (pro-rata), plus bank holidays, which increases by one day per year on your work anniversary, up to a maximum of 33 days.
- Pension - 5% employer contribution (increasing to 6% after one year’s service), with minimum employee contribution.
- Health and wellbeing - employees may take advantage of a healthcare cash plan, a GP 24/7 helpline, cancer cover, and a range of wellbeing initiatives and training. All employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.
This role offers an incredible opportunity to make a tangible difference at a time of unprecedented need. Join us in standing up for children affected by war and help create a future where no child’s life is torn apart by conflict.
The client requests no contact from agencies or media sales.
Join War Child UK as our Database Executive and use your CRM expertise to drive data excellence, enabling innovative fundraising that supports children affected by war.
It’s an exciting time for War Child. We are sector leading with our heritage, connections, and relationships in the world of music, gaming and events. With a talented, hard-working team, we deliver amazing, creative fundraising in spades that has a huge capacity to inspire people.
You’ll be part of a multi-award winning Fundraising & Communications team which prides itself on innovation and collaboration in order to inspire our fundraisers and supporters. As our Database Executive, you'll play an important role in supporting, maintaining and utilising our database system, Salesforce. We’re looking for a certified Salesforce user who is adept at project management to support the Data Lead, with a variety of projects – ensuring our busy Fundraising & Communications function are fully enabled. This requires someone who is experienced in data selection, the importing of data and data cleansing. Working with a range of teams at War Child, the Database Executive is a confident advocate for Salesforce and the importance of CRM, helping War Child achieve our objectives and provide the best possible service to our donors, supporters, participants and staff.
If you share our values and believe that children’s lives should not be torn apart by war, we want to hear from you. Below are some of the experiences and qualities were looking for. However, if you don’t meet every aspect of the role criteria, we still encourage you to apply – your skills, experiences, and perspective could be exactly what we need to enable War Child to support more of the world’s most vulnerable children.
- A Salesforce user (or equivalent through relevant experience) with good working knowledge of Salesforce system administration.
- Someone who can manage database-related projects effectively, accurately and to set timeframes, from start to finish.
- Experienced in data selection for mass fundraising appeals – with excellent attention to detail.
- Experienced in importing and exporting data with data loader.
- Understanding and appreciation for excellent data quality, using your passion and skills to manage data cleansing projects to the highest possible standard.
- Committed to Salesforce best practice and staying abreast of developments on the Salesforce platform and wider Salesforce and Salesforce org community.
- Able to manage a variety of stakeholder requirements and priorities simultaneously, to resolve requests in a timely, logical and accurate manner.
- A naturally collaborative person, who enjoys working with others and communicating with a variety of stakeholders to complete projects and problem solve.
What we can offer you
At War Child, we genuinely value different ways of working. From day one, we’re open to discussing flexible options, including hybrid working, flexible hours and compressed hours. Our goal is to support our employees to do their best work while ensuring we continue to deliver for children affected by conflict. Some of our benefits include:
- Flexible working culture and flexible public holidays
- 28 days annual leave (pro-rata), plus bank holidays, which increases by one day per year on your work anniversary, up to a maximum of 33 days.
- Pension - 5% employer contribution (increasing to 6% after one year’s service), with minimum employee contribution.
- Health and wellbeing - employees may take advantage of a healthcare cash plan, a GP 24/7 helpline, cancer cover, and a range of wellbeing initiatives and training. All employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.
This role offers an incredible opportunity to make a tangible difference at a time of unprecedented need. Join us in standing up for children affected by war and help create a future where no child’s life is torn apart by conflict.
The client requests no contact from agencies or media sales.
Finance Assistant
We are seeking a detail-oriented Finance Assistant to join our friendly and dedicated finance team, ensuring rent income and records are accurate and up to date.
Position: Finance Assistant
Location: Remote
Contract: Permanent
Hours: Part time, 26.25 hours per week
Salary: ProRata £18,589.90 (North East), £20,689.90 (North West), £21,039.90 (London) Plus Pension and Other Benefits
Closing Date: Sunday 27th April 2025
About the Role
As a Finance Assistant, you will be responsible for setting up and updating all property and resident accounts on the rental ledger system and for ensuring that rental income in correctly reflected on both the rent and finance systems on a timely basis.
You will work closely with project staff and housing benefit departments regarding rental income queries and ensure that rental income is received in accordance with the charity’s internal financial controls and all legal regulatory requirements are complied with. The role will involve some sales ledger work, under the supervision of the Rental Income Business Partner.
Some Key responsibilities include:
- Rental Ledger and rental collection
- Responsible for reviewing the rental income bank account and accurately reflecting all receipts onto the rental income system
- Identify any overpayments and request the necessary refunds
- Produce and send out monthly rent arrears and voids
- Process monthly rent write-offs
- Reconcile and close monthly accounts
- Raise rental income sales invoices and follow up on late payments
About You
You’ll be a highly organised individual, with excellent interpersonal skills. You will be comfortable working independently and communicating effectively with colleagues across the organisation.
Essential skills and experience:
- Good knowledge of rental income accounting and processes e.g. Housing Benefits
- Experience of rental income accounting systems, preferably including Omni
- Good Excel skills and well as other Microsoft packages.
- Ability to manage time effectively and meet deadlines.
- Excellent attention to detail and a commitment to accuracy.
In return for working here, you will receive:
- A comprehensive training package tailored to your needs and role
- Commitment to continued professional development with internal mentoring.
- Flexible working model for suitable roles.
- Supportive flexitime and toil arrangements.
- 26 days annual leave rising to 30 after five years’ service.
- Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.
- Financial wellbeing offering interest free loans and advances
- Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
- Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
- Cycle to Work scheme and interest-free season ticket loans.
- Discount vouchers including gym, retail, food & drink, travel, electricals and more.
- Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
- International Accident Cover – accidental death, permanent disability
- Death in service (4x Base salary)
- Legal Advice line
About the Organisation
The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as such as: Finance Officer, Income Officer, Rent Income Officer, Accounts Assistant, Housing Finance Assistant, Service Charge Accountant, Ledger Clerk, Rent Officer, Finance Administrator. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
Learning Support Assistants support PiP’s Development Workers to deliver a flexible programme of learning and development opportunities; ensuring that students can actively participate and engage in sessions, giving student’s maximum opportunity to learn and develop.
PiP’s programmes focus on four learning pathways:
- Independent Living Skills
- Creative and Performing Arts
- Health, Wellbeing and Happiness
- Employment and Vocational Skills
The role incorporates session delivery, recording and monitoring student progress, key working responsibilities such as liaising with student’s support networks and involvement in PiP’s wider work.
Who We Are
PIP is a local charity that supports adults with learning disabilities or autism to achieve their potential, and to lead lives that are as independent as possible.
Our mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our students.
What You’ll Need
- Experience of working with people with learning disabilities, or a similar vulnerable service user group in care or educational settings
- A strong commitment to person-centred support and advocacy
- A passion for enabling positive change in the lives of our students
- The character and communication skills to be an effective and supportive team member
- Energy, initiative and a proactive attitude
- A calm and creative approach to challenges and problem solving
What We Offer:
· You'll get 25 days holiday + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish.
· An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)
· We offer a travel subsidy to help with the cost of commuting.
· We provide a 4% pension contribution
· Incremental pay progression
· It's an early finish on Fridays - we close once all students leave around 4pm.
· Free Employee Assistance Programme 24/7 including access to counselling
· We offer regular team meals and social-generally during work hours and they are optional.
· We offer a cycle-to-work scheme and other staff discounts
Our Mission
PiP's mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our service users.
Our commitments
PiP is committed to safeguarding and promoting the welfare of adults and expects all employees, workers and volunteers to share this commitment. The successful applicant will be required to undertake an enhanced Disclosure and Barring Service (DBS) check.
We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds, particularly applicants who are significantly underrepresented in our sector, such as people with lived experience of disabilities and individuals from Black and Minority ethnic communities.
PiP keeps all personal information confidential and in line with current data protection legislation and GDPR.
Closing Date: April 20th 2025
We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We care about healthy communities.
We’re looking for a Health Coordinator to help power our pre-treatment work.
Health Coordinator
Location: Woolwich Service Users Project (WSUP), Woolwich, SE18 6BJ
Salary: £33,000 per annum + benefits
Hours: Full-time (flexible working considered)
Contract: Fixed-term 12 months
Reporting to: CEO
Closing date: 28th April 2025
About Woolwich Service Users Project (WSUP)
WSUP is a grassroots charity providing holistic support for people experiencing homelessness, poverty, addiction, and mental health challenges. With a focus on lived experience and implementation of trauma-informed practice, we offer a range of essential services, from haircuts and healthcare screenings to wellbeing activities and community advocacy.
In recognition of our impact, WSUP won the Best of Royal Greenwich Business Award 2024 in the Health and Wellbeing category, highlighting our commitment to tackling health inequalities and improving community wellbeing.
We are looking for a passionate Health Coordinator to lead our efforts in improving healthcare access, preventing homelessness, and supporting public health initiatives in the community.
The Health Coordinator will play a key role in connecting people to essential healthcare services, strengthening early intervention work, and supporting community-led public health initiatives. The role will also focus on homelessness prevention and ensuring that people face challenges with housing, mental health, and substance use receive the right support at the right time.
This role is ideal for someone with experience in public health, healthcare coordination, or homelessness support who is committed to addressing health inequalities in Greenwich.
Key Responsibilities
1. Access to healthcare and preventive support
- Implement a pre-treatment approach across all WSUP’s activities, ensuring that people who are not yet ready to engage with formal healthcare services receive support and information, including harm reduction, peer mentorship and stabilisation services.
- Link people to healthcare providers, mental health services and addiction recovery programs.
- Monitor preventative care initiatives, including TB and Hepatitis C screenings, to promote early detection and intervention.
- Lead public health campaigns to increase awareness, challenge stigma and promote access to healthcare.
- Develop partnerships with GPs, the Rough Sleeping Health Working Group and local health teams to coordinate care and share resources.
- Use data-driven insights to identify gaps in services and advocate for improved health provision.
2. Prevent homelessness
- Implement a casework framework to support people at risk of homelessness.
- Develop referral pathways with GP practices to ensure healthcare professionals can refer people at risk of housing instability.
- Collaborate with housing organisations and local authorities to secure rapid interventions for those facing homelessness.
- Monitor and evaluate outcomes using the In-Form Community Case Management System (CMS) to improve service effectiveness.
3. Strengthen volunteer and safeguarding capacity
- Recruit, train and mentor Peer Support Volunteers, ensuring they are equipped to provide outreach and advocacy.
- Ensure strong safeguarding practices across all health and homelessness prevention initiatives.
- Engage with the community to shape WSUP's health programs based on lived experiences and local needs.
- Build long-term capacity, embedding Trauma-Informed Care (TIC) and Psychologically Informed Environments (PIE) into WSUP’s services.
Person Specification
Essential skills & experience
- Experience working in healthcare (non-clinical), public health, social work, or homelessness services.
- Strong knowledge of health inequalities, mental health challenges and addiction recovery pathways.
- Experience implementing pre-treatment approaches or harm reduction models in community settings.
- Ability to develop and manage partnerships with healthcare providers and local services.
- Experience working with people experiencing homelessness, poverty, or addiction.
- Strong data management skills, ideally with experience using case management systems (e.g., In-Form CMS).
- Excellent communication skills, with the ability to engage and empower individuals with lived experience.
- Commitment to safeguarding and embedding Trauma-Informed Care (TIC) approaches.
Desirable skills & experience
- Lived experience of homelessness, addiction recovery, or mental health challenges.
- Knowledge of housing policy, benefits, and homelessness prevention strategies.
- Experience leading public health campaigns or community engagement initiatives.
- Training or experience in safeguarding.
What we offer
- A chance to make a real impact in tackling health inequalities and homelessness.
- A supportive and inclusive team environment, where lived experience is valued.
- Ongoing professional development and training opportunities.
- Flexible working arrangements.
- Access to WSUP's volunteer network and community support
How to apply
To apply, please use Quick Apply and add your CV and a cover letter of no more than two A4 pages outlining your suitability for the role (in response to person specification).
WSUP is committed to being an inclusive and equal opportunities employer. We actively welcome applications from people of all backgrounds, and we particularly encourage individuals with lived experience of social exclusion to apply.
The role is subject to a satisfactory Disclosure and Barring Service (DBS) check at the appropriate level, proof of the right to work in the UK, and receipt of two satisfactory references.
Our mission is to support people in crisis with compassion and dignity, using lived experience to build healthier, more resilient communities.
The client requests no contact from agencies or media sales.
Who are we?
Founded in 1807, we are the oldest geological society in the world. Today, we are a world-leading communicator of Earth science – through publishing, library and information services, cutting-edge scientific conferences, education activities and outreach to the general public. We also provide impartial scientific information and evidence to support policy-making and public debate about the challenges facing humanity.
We have a membership (Fellowship) of approximately 12,000, more than 2,000 of whom are based outside the UK. Approximately 3,000 are Chartered Geologists or Chartered Scientists - professionals who have demonstrated a high level of technical competence in their field and a commitment to professional ethics.
The essentials …
- Permanent, part-time (21 hours, Tuesday through Thursday)
- £15,600 - £16,500 (£26,000 - £27,500 full-time equivalent)
- Hybrid working with Wednesdays in the Bath office
What you’ll be doing …
The main purpose of this role is to provide customer facing support for the sales and marketing team. Customers will be internal and external and include but are not limited to: institutional and corporate librarians and information professionals, 3rd party sellers, authors, editors, book purchasers, representatives and agents globally.
Overall responsibilities / requirements …
- Support the sales team in managing agreements and licenses
- Support the sales and marketing teams in managing data requirements and reports (internal/external)
- Offer a high level of customer service to existing and potential customers
- Provide customers with marketing information and materials
Key accountabilities …
Sales and customer service:
- Offer support for customer queries on pricing, renewals negotiations and Rights Retention
- Support institutional renewal reminders processes
- Work with partners (PLS/CCC & others) to provide metadata to ensure all products are included in relevant databases quarterly
- Download reports as required from 3rd party sellers
- Work with 3rd party partners to enable member access to subscribed content
- Maintain a list of article pay-per-view (PPV) pricing and review twice yearly to maximise income
- Payment of royalties with the Sales and Customer Services Manager
- Create and upload MARC/Kbart files to website for libraries
- Quarterly subscription comparison
- Updating member email addresses in Lyell (from lists provided by database manager)
- Product updates on the online bookshop
Marketing:
- Marketing support and data entry for leads and opportunities
- Provide promotional questionnaires to authors/editors
- Creation of Advance Information / New business info sheets/Book order forms
- Creation of ‘most read reports’ to authors – monthly/quarterly
- Geographical content for reps/agents
- Adestra: regular data upload into Adestra from the online manuscript submission system and reporting
- Newsletter creation:
- New title alert newsletters
- Online bookshop sale newsletter
- Online bookshop sale: adding books and removing tags
General:
- Collaborate with colleagues at the Publishing House to share and maximise opportunities
- Develop an understanding of the sales processing for institutional subscriptions and book sales
- Contribute to streamlined sales processes resulting from new CRM/website developments
What we’re looking for …
- A high level of clerical and administrative experience in a customer service role
- A good standard of written and spoken English, numeracy and a keen eye for detail
- A self-motivated learner able to work with minimal instruction
- Desire to work in a team environment
- Positive attitude to customer service
- Competent to manage the Microsoft office suite
Essential
- Advanced administrative experience
- Sales office experience
- Customer service experience
- Microsoft office suite
- Strong communication
- Good standard of English and numeracy
Desirable
- Experience with CRM and Microsoft Dynamics 365
The duties and responsibilities highlighted in this job description are indicative and may vary over time. As required, post holders are expected to undertake other duties and responsibilities relevant to the nature, level and scope of the post.
A bit about us …
The Geological Society is a registered charity and employs just over 60 staff at its offices in London and Bath. The Society Publishing House is based in Bath, from where we provide a full publishing service to an international geoscience community across a portfolio of books, journals, and associated products.
As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in creating a positive workplace wellbeing culture and offer a range of benefits to our staff including:
- 25 days basic holiday entitlement when you start, increasing up to 30 days with continued service (pro-rated for part-time staff)
- Option to purchase up to 2 days extra holiday days per year
- Contributary pension scheme with 10% employer contribution
- Access to 24/7 online GP with mental health & wellbeing counselling
- Free premium Headspace account for you and 2 members of friends/family
- Discounts and recognition scheme
- Cycle to Work scheme
- Season Ticket Loan scheme
- Life Assurance and Income Protection schemes
- Free access to Royal Academy exhibitions
- Free Geological Society Fellow membership for qualified staff
The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society’s commitment to diversity, equality and inclusion.
All applicants must have the right to work in the UK.
The client requests no contact from agencies or media sales.