Wellbeing Jobs
Directorate: Marketing, Events & Education
Salary range:£ 26000 - £32000
Location: London – EC4Y 8EE (Hybrid) - the Education team is office-based on an agreed day once a week, then a required one day each month for all staff.
Contract: Fixed contract (9 months), 31.5 hours over 5 days
Reports to: Education team
Direct reports: Events & Education Manager
British Society for Rheumatology
British Society for Rheumatology (BSR) is a membership organisation that brings together expertise from across the rheumatology profession, harnessing a wide variety of experience and skills to ensure we’re supporting our members to the very best of our combined ability. Involving patients and carers at every step, we aim to ensure that physicians and clinicians are equipped to provide high-quality care.
Job Purpose
BSR’s education programme is a key benefit to members and the wider rheumatology community, providing updates on the essentials needed to deliver top-quality care for patients and ensuring professional development opportunities.
This role sits within the Education team who are responsible for delivering BSR’s educational activity. Working alongside the Head of Education, the Events and Education Manager and the Digital Events Manager, you will assist in the planning and delivery of a range of education courses, webinars, bursary schemes and eLearning activities. You will work with the team to support the work of our Education Committee, Trainee Committee and Digital Learning Board.
This is an exciting role for someone looking to get more hands-on experience in planning and executing a variety of educational events and activities and liaising with multiple stakeholders. It is a unique opportunity to be part of the team at the forefront of rheumatology education, making a tangible impact on the professional development of members and the broader rheumatology community.
Main responsibilities
- Manage course and webinar registration processes, including delegate bookings, communications, data management and reporting, and producing delegate materials.
- Manage course logistics including venue sourcing and management, accommodation and travel, catering and AV.
- Manage the rheumatology training webinar series, including topic development, speaker management and live delivery.
- Manage the creation of monthly eLearning packages including webinars, podcasts and eLearning cases.
- Manage the education bursary programme, including promotion, application management and financial reconciliation.
- Manage CPD accreditation of educational activities.
- Manage events inbox and education team enquiries.
- Input into our education budgets by monitoring progress against income and expenditure for projects owned.
- Produce content for webpages and social media platforms to drive interest and engagement and keep delegates informed.
- Attend committee meetings, provide updates if needed and assist with the minute-taking, agenda preparation and follow-up on actions as necessary.
- Undertake any other reasonable duties as required by the Head of Education and the Events and Education Manager.
Please note: Occasional travel is expected including attendance and overnight stays at BSR conferences, courses and events.
Person Specification
- Enthusiastic about all aspects of education, self-motivated, and eager to contribute to educational initiatives
- Ability to work efficiently on a variety of digital platforms and quick to pick up new programmes
- Confident in managing stakeholders at all levels and dealing with external contacts
- Strong time and project management skills; you’ll be working on a lot of projects simultaneously
- Ability to use initiative and innovation to make positive improvements or efficiencies to how we deliver education
- Professional and personable when communicating with customers and volunteers
Benefits of working at BSR
We offer a wide range of benefits, most of which start from day one of joining us. Our benefits fall into four main areas: Wellbeing, Time- based, Learning and development, and Financial. Just some of them include:
Wellbeing:
- Free period products in our office
- Free flu vaccinations
- Mental Health First Aiders
- BUPA healthcare scheme- we offer a cash plan, which you can add children or partners to
- Employee Assistance Programme. This is a free, confidential counselling service to all staff, as well as a general advice service provided by BUPA
- WeCare offers access to a 24/7 virtual GP, as well as a mental health support service, a get fit programme and an online portal with lots of helpful resources
- Our enhanced sick pay offer is:
- Up to two years’ service: 4 weeks full pay and 4 weeks half pay
- After two years’ service: 12 weeks full pay and 12 weeks half pay
- We work in a social environment with a range of activities, both virtual and in person, run by our Social Squad. This includes an organisation- wide volunteering day.
Time-based:
- We offer 30 days annual leave in addition to bank holidays
- All staff can request sabbaticals at any point, which are considered on a case-by-case basis
- We also offer an extra day for moving house
- Bank holiday swaps- you can swap a bank holiday day for another day’s leave (entitlement remains 1:1 days)
- We’re a 4 day week employer, which at BSR means working your fulltime hours (31.5 each week) over 5 days
Learning and development
We will help you develop your career by supporting your personal development and encouraging internal progression. This includes recognising individuals’ achievements through our internal staff awards. We offer a huge range of learning opportunities, both in-house and externally. This includes a thorough induction programme when you join us, as well as development opportunities aimed at line managers, and wellbeing-based learning sessions. And if professional membership is a required part of your role, we’ll cover the cost of that.
Financial:
- We offer a performance related pay incentive scheme
- Income protection scheme
- You’ll be enrolled on our pensions scheme with Aegon (via Second Sight). Our current pension match is 5% employer contribution if you contribute 4% (9% contribution in total).
- Our life assurance policy pays three times your basic salary
- Interest free season ticket loans
- Ride-to-work scheme
- Interest-free loan scheme
- We also provide generous enhancements within our parental and family leave policies.
- Our maternity/shared parental/adoption offer is 6 weeks at full pay, 33 weeks at half pay, followed by 13 weeks at the statutory rate.
- Our paternity leave offer is 6 weeks at full pay.
We believe that Safety is everyone’s responsibility, and that keeping our people safe, happy and engaged is at the heart of a successful H&S culture. Heading up H&S at Acis, you’ll be instrumental in not only ensuring we keep our people safe and compliant, working with all parts of the organisation as a team to deliver excellence, but we also believe in the importance of employee wellbeing and the ’health’ in health and safety. You’ll have bags of drive, commitment and enthusiasm to deliver on our H&S objectives but also make sure our people have a safe and happy environment within which to work and thrive.
Although we work flexibly, there would be an expectation of a presence in our Gainsborough office as well as being out on site when needed, Please keep this in mind when applying for the role. .
Firstly, 4 promises from us to you....
- We work flexibly where we can
- We guarantee you have a voice through our OPV forum
- We will be happy to fund further professional qualifications
- We will be there when you need us!
Being part of the Acis team, you’ll get:
- Salary up to £50000 depending on experience
- Generous holiday entitlement – At least 25 days annual leave every year increasing one day a year to 30, plus bank holidays
- Enhanced pension contributions up to 10%
- The opportunity to undertake professional training, funded by us.
- One days paid leave a year for volunteering work (in addition to your Annual leave entitlement)
- Staff benefits with Paycare – A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much more
- Benefits with Acis Perkz – a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more!
- Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchers
- Long service awards for our loyal employees
- Cycle to work scheme
- Enhanced sick pay scheme
- Enhanced maternity and paternity scheme to support you and your family
- Employee Assistance Programme to give you confidential advice and support, when you need it
- Professional membership subscription to support your continuous professional development
- Death in service benefit
As Health & Safety Manager, a typical day might include:
- Developing and embedding a positive H&S culture throughout the organisation, through daily actions messaging and ways of working, to ensure that positive H&S awareness and responsibility is the way things are done here.
- Monitoring our compliance against corporate occupational health, safety and regulatory measures, to make sure we are achieving the highest levels of compliance and safety.
- Putting together our operational and strategic H&S KPI performance measures, monitoring our performance, and using that data to drive performance improvement areas and insights.
- Supporting the Health and Safety Advisor in the delivery, support, and effective onboarding of all new employees to embed our safety culture and ways of working
- Providing H&S leadership and information on the Health and Safety Steering Group - contributing and support employees to understand, improve on, and deliver a high positive H&S culture.
- Supporting line managers and senior managers in assessing, improving and delivering on consistently high standards; ensuring that employees and managers take active responsibility for their own safety and to achieve standards of excellence
- Overseeing of Accident, Incident and Near-Miss investigation and appropriate management of any RIDDOR cases, to ensure that suitable and sufficient corrective and preventative actions are taken and appropriately recorded
- Inspections and investigations – working with the Health and Safety Advisor, ensure that inspections and all incident investigations are conducted to a high level, with any corrective actions implemented in a timely manner.
- Working with members of the People Services team on building our wellbeing program to ensure that we are supporting our people with their wellbeing and thriving at Acis.
- Designing and delivering the occasional H&S compliance course to our people, or a toolbox talk to make sure essential learning and safety updates are in place for our people.
- Leading on getting us ready for, and then maintaining, our target for achieving ISO45001 accreditation
Some of the experience/skills we would like to see:
- IOSH member
- NEBOSH Diploma or equivalent professional qualification in Health and Safety Management
- Excellent knowledge of Health and Safety Legislation and best practise
- Experience of leading Health and Safety, and managing Health & Safety Risk
- A passion for Health and Safety and the drive to progress
- Knowledge of health and safety regulations, quality management systems, and industry standards
- Excellent interpersonal skills with a positive and flexible approach
- The ability to influence and engage with all levels of the organisation
- Proficient use of IT systems, including word and excel
What will make you stand out from the crowd:
- Line management experience preferred
- NEBOSH Fire or alternative additional Health and Safety qualification
- Proven experience within the housing, construction, education or similar industry
- Previous involvement in wellbeing strategy / groups
As soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so please do not delay in submitting your application.
Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in interviewing and their role and we’re happy to discuss flexible working options and any interview adjustments you might need.
REF-215 012
Do you feel you could you help people maintain their independence, improve their sense of well-being and enable them to take more control of their lives?
Would you thrive in a stimulating role where every day is different?
If yes, we are offering a great opportunity to join our team providing personalised support to people diagnosed with dementia and their carers!
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About the role
Location: Community based across Birmingham & Solihull, with some homeworking elements.
Our Dementia Connect service provides an opportunity to reach more people affected by Dementia through Telephone, Face-to-Face and Online support. The Birmingham & Solihull team are well-established, local experts in face-to-face Dementia Support with a range of experience and knowledge to tailor our community-based service to the diverse local population.
Your role will include:
- Supporting people to access vital services
- Improving people’s sense of well-being, enabling them to have more control over their lives
- Assisting with the identification of needs and providing information and access to relevant services
- Promoting our amazing service and building relationships with a range of health and social care professionals
About you
We are looking to welcome an approachable, enthusiastic, and knowledgeable Community-based Dementia Adviser who will focus on supporting people affected by Dementia across the Birmingham & Solihull area.
You will have:
- A passion for supporting people to maintain their independence, improve their sense of well-being, and help them take more control of their lives
- A solid and compassionate understanding of the needs of people affected by dementia
- The ability to work inclusively with people affected by dementia, along with an understanding of the need for client confidentially
- Great communication skills, adapting your approach to ensure understanding at all levels
- Effective networking and influencing skills and the ability to manage several tasks at once and keep yourself motivated to perform under pressure
- Good IT skills and experience working with databases and virtual meeting software (e.g., MS Teams and Zoom)
- The ability to travel across the Birmingham & Solihull area independently when required
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
Closing Date: 10th July 2024.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
To excel against targets in the provision of an effective supported Money Advice debt casework service that is compliant against quality standards including the MaPS quality of advice framework; ensuring that clients receive their full entitlement to all benefits, receive appropriate financial capability support and experience a positive customer experience from Citizens Advice Liverpool.
To be successful in this role, you will need to be confident, motivated and willing to try new things, have excellent communication skills with an ability to work under pressure to achieve targets and outcomes with minimum supervision.
To be appointed as a Money Advice Caseworker, you will need to have knowledge and experience of complex debt casework, covering priority and non-priority debt advice, options and insolvency solutions.
Requirements
- To be appointed as a Money Advice Caseworker, you will need to have knowledge and experience of complex debt casework, covering priority and non-priority debt advice, options and insolvency solutions
- Experience of achieving performance and quality targets/KPIs.
- Ability and willingness to undertake training and development to comply with MaPS Caseworker accreditation and Citizens Advice quality standards.
- Effective oral and written communication skills.
- Numerate to the level required by the tasks.
- Ability to prioritise own work, meet deadlines, manage workload and targets in a pressured environment.
- Ordered approach to casework and an ability and willingness to follow and develop agreed procedures.
- IT literate with an ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials.
- Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.
- Ability and willingness to work as part of a team.
- Understanding of and commitment to the aims and principles of the Citizens Advice service and its equalities and diversity policy
- Ability to work across different sites within Liverpool and to advise clients in their own homes, according to the funder requirements and whether you are applying for the permanent or fixed term (6 months) Money Advice Caseworker role.
- Institute of Money Advisers Certificate in Money Advice Practice or MaPS Caseworker accreditation equivalent if applying for the qualified Money Advice Caseworker roles.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
As well as a competitive salary CAL also provides access to:
- 27 days annual leave plus bank holidays
- Hybrid Working Scheme
- Interest free travel loans
- Employee Assistance Programme
- Pension Scheme
- Cycle to Work Scheme
- Lifestyles Gym Membership (20% corporate discount)
- Enhanced maternity, paternity and adoption leave pay
Hours of work: 37.5 hours per week (typically 3-4 days delivering face-to-face clinics, 1-2 days working from home)
Annual leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- free, confidential employee assistance programme (Health Assured)
- access to wellbeing app (healthy living tips and Bright TV)
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development committed (bespoke training, LinkedIn Learning etc)
- employee health and wellbeing committed (Menopause Friendly accreditation, Disability Confident employer etc)
Background
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.
Purpose of the job/about the role
Dementia UK has entered into an exciting three-year corporate partnership with a national partner to bring face-to-face Admiral Nursing to the high street at locations across the UK.
You will be working within a defined area within one of the following regions, Scotland, Northern Ireland, Wales, England (Northern, Central, South-West, South-East, and London).
As part of the national Clinics Programme Team, you will provide in-person biopsychosocial support and advice, sharing your specialist dementia nursing expertise to help families manage the complexities of the condition. Your focus will be on supporting family carers, people affected by dementia, and professionals who require specialist dementia guidance in areas of the UK where Admiral Nurse services are currently unavailable, bringing a much-needed service directly to local communities. Throughout your work, you will consistently promote Admiral Nursing and a family-centred approach to dementia care.
You will receive full support with your continuous professional development from the Admiral Nurse Academy.
As this unique nursing role offers you the opportunity to travel within your defined region, which may include some overnight stays, flexibility will be essential. When not delivering face-to-face clinics, you will work from home, which may include providing support on our Admiral Nurse Helpline.
To apply, you must be a registered nurse with the NMC, have significant experience in dementia care, and demonstrate a history of supporting people with dementia and their families and carers.
This is a truly exciting and varied role where your expertise will have a genuine impact on people in need of support that would otherwise not be available in their locality. Join us in making a difference to the lives of those affected by dementia and helping ensure no one faces dementia alone.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Drug and Alcohol Practitioner – Active Recovery Team (Opiates)
Location: Leeds, LS2 7DJ
Salary: £24,020 - £30,790 per annum
Humankind is one of England’s most successful home-grown charities. They provide free, confidential support for alcohol, drugs, housing, or mental health in friendly local places across the UK. They are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining their teams of passionate individuals, you will be contributing to making this happen. You can really make a difference by believing in their service users and their ability to make positive changes when they don’t always believe in themselves.
The Role
They are excited to offer opportunities for Drug and Alcohol Recovery Coordinators to join their Forward Leeds team. This is a dynamic and rewarding role where you will:
- Manage a caseload by creating, implementing, and reviewing ongoing recovery and treatment plans.
- Facilitate and promote the progression of individuals from initial engagement into structured treatment.
- Support clients in various different treatment stages, from initial assessment to exiting treatment, accessing sustained recovery and aftercare.
- Contribute to reducing substance-related harm to individuals and the wider community.
- Collaborate closely with key partners and colleagues across the street to support partnerships to achieve the best health and wellbeing outcomes for individuals.
You will be required to work one late shift per week some Wednesdays until 7pm with 2 hours toil taken back within the same week.
Benefits
- Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
- Annual leave purchase scheme
- Enhanced occupational sick pay
- Enhanced employer contribution to your workplace pension
- Death in service benefit
- Free Will writing
- Eyecare vouchers
- Blue light card discount
- Fantastic learning and development opportunities, including free training courses
- Work-life balance- flexible working and family friendly policies
- Happy, Healthy You! – their wellbeing offers for their workforce
- Employee Assist Programme and Humankind Support Networks
To Apply
If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.
Administrator (14-month FTC)
Are you an experienced administrator, self-motivated, and with a proven ability of successfully organising and managing a wide-ranging workload? Is doing a job that makes a difference important to you? We are looking for a responsible and competent administrator to provide a high level and timely administrative support to the work of the Ministries Team of the Methodist Church.
To be considered for this role, you will be enthusiastic and hardworking, with good time management and organisation skills. You should possess excellent interpersonal and communication skills. The ability to engage with and use effectively various web based software tools is desirable. Logistics and event management experience is also beneficial for this role.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme with pensions matched up to 8%.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups.
If you require reasonable adjustments to made at any stage of the recruitment process, please let us know
Closing Date: Sunday 7th July 2024, 23:59pm
*Please note this closing date was amended from Saturday 6th July to Sunday 7th July 2024
Shortlisting: Monday 8th July 2024
Interview Date: Wednesday 17th July 2024 in London
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
The client requests no contact from agencies or media sales.
About you
Do you want to use your skills to make a real difference to the myeloma community?
We’re looking for a talented and knowledgeable Senior Research Grants Project Officer to join our Research Team. You’ll have experience working in research/grant funding and management, and project management in a health research environment. You’ll require excellent communication skills and the ability to build positive relationships with stakeholders at all levels. You’ll be a problem solver with the ability to convey complex technical information to a non-specialist audience. You’ll also need strong organisational skills and the ability to prioritise and manage your workload to meet strict deadlines.
About the role
This is an exciting time to join Myeloma UK as we launch our new five year strategy.
Our portfolio of grant funded research programmes and projects play an important role in achieving our strategic objectives. These programmes aim to discover and share new knowledge, support the development of clinical trials and answer questions of unmet need in myeloma.
The postholder will ensure the development and effective management of the grants portfolio in line with Myeloma UK procedures, ensuring compliance with AMRC guidelines and charity finance requirements. You’ll ensure grant holders deliver on contractual milestones, manage high level relationships with Principal Investigators and will work closely with the Research Advisory Group and any other specialist groups as required.
You will also work with other teams across Myeloma UK to help inform and update our supporter audience on the funded research programme and other research issues.
About us
Myeloma UK is the only UK charity focused on myeloma and its related conditions. We provide support and influence access to treatments, while researching a cure. Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well. Together, we support, so no one faces myeloma alone.
We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.
Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.
Our culture
Wellbeing and staff engagement are at the heart of our culture.
We offer a range of staff benefits, including flexible working and flexitime to allow you to find the right working pattern for you. We have an employee assistance programme and our Wellbeing Leads and resources are there to support our staff. We are committed to providing learning and development opportunities for all our employees.
How to apply
If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending us the following:
1. A cover letter telling us more about you and what you think makes you a good fit for this role
2. A CV that sets out your career history, with key responsibilities and achievements
Applications close on 11 July 2024 and interviews will be held on 25 and 26 July 2024. You may be asked to do a task prior to your interview.
Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:
· sex,
· race,
· disability,
· age,
· sexual orientation,
· gender reassignment,
· religion or belief, marital status, or pregnancy and maternity.
Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
Our General Advice Team covers a range of different projects, giving advice over the phone, virtually, face-to-face or in outreach locations. The post holder will need to be self-motivated, organised and flexible, delivering generalist level advice and information.
The role involves advising on all areas of general advice, assisting with the completion of paper and digital forms and making referrals to internal or external services. The post holder will need to be digitally aware and be able to record all client contact and outcomes as well as make referrals electronically.
Requirements
Desirable
1. One years’ experience of delivering generalist advice within Citizens Advice or another quality assured environment such as AQS.
Essential
2. Good IT knowledge with an ability to support delivery of advice
3. Ability to support and encourage others in using online systems and resources to enable them to self-help.
4. Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, over the phone, virtually, face-to-face or in outreach locations.
5. Ability to research, analyse and interpret complex information and produce and present clear reports verbally and in writing.
6. Understanding of barriers individuals have to accessing CAL’s services.
7. A good, up to date, understanding of equality and diversity and its application to the provision of advice.
8. Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.
9. Effective oral and written communication skills.
10. Ability and willingness to work both on own initiative and as part of a team.
11. Willingness to learn and develop skills and be flexible with service delivery.
12. Understanding of the issues affecting society and their implications for clients and service provision.
13. Ability to assist with research and campaigns works by providing information about clients’ circumstances.
Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.
How to Apply
For more information and to apply, please click on the Apply button.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
As well as a competitive salary CAL also provides access to:
-
27 days annual leave plus bank holidays
-
Hybrid Working Scheme
-
Interest free travel loans
-
Employee Assistance Programme
-
Pension Scheme
-
Cycle to Work Scheme
-
Lifestyles Gym Membership (20% corporate discount)
-
Enhanced maternity, paternity and adoption leave pay
Come and join our friendly Relationship & Events Management team
We’re looking for an enthusiastic, hard-working fundraiser to build relationships with our community, corporate and NHS staff supporters and play a key role in managing our events.
Working as part of a team of five, and reporting to the Relationship & Events Team Leader, you will be responsible for delivering income through effective donor acquisition, building and maintaining effective relationships and providing fundraising support to our donors and volunteers. You will represent the Charity in the community, with local companies and in the hospitals, as well as attending and organising fundraising events.
We’re looking for someone with fundraising experience or transferable skills who is ready to hit the ground running. If you are calm under pressure, work well in a team, are flexible and conscientious, then we want to hear from you.
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About Nottingham Hospitals Charity
Nottingham Hospitals Charity exists to support patients, families and staff at Nottingham University Hospitals NHS Trust, which includes the City Hospital, Queen’s Medical Centre, Nottingham Children’s Hospital, Hayward House palliative care centre and Ropewalk House hearing centre.
As one of the biggest NHS charities in the UK, Nottingham Hospitals Charity has raised over £60million in 17 years, to fund state-of-the-art specialist equipment, medical research projects, enhancements to the hospital environment, and staff support programmes.
This has recently included a £2.9million intra-operative MRI scanner, which has transformed the care of children with brain tumours, and a £300,000 appeal to support the wellbeing of NHS staff during the Covid-19 pandemic.
This role is based at the City Hospital, in the Charity’s modern, fully equipped offices, working alongside an enthusiastic and hardworking team, in a friendly and supportive environment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us:
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
Benefits:
- 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- A variety of social and wellbeing activities each month
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
- Free Gym Membership
- Free breakfasts/snacks
Role Title:Research & Development Manager
Reports to:Head of Growth & Branding
Based: Battersea Park
Salary:£40,000 - £50,000
Contract: Permanent, Full Time
Work Arrangement: 40 hours per week, Hybrid Work Environment
DBS: Basic
Role Overview:
Reporting to the Head of Growth & Branding, the Research & Development Manager will be responsible for leading Research and Development function at Enable.
Working closely with colleagues in the Growth Team and managing the R&D Officer, this person will manage conduct research, summarise findings and make recommendations in line with Enable’s strategic plan.
The Growth Team is a newly created team at Enable. They will be responsible for accelerating growth and development throughout our services and bringing Enable’s Strategic Plan to life! As a member of the Growth Team, you will have the unique opportunity to shape the future of our company, working collaboratively across departments to identify new opportunities, develop solutions, and implement strategic initiatives. This team is creative, innovative and always hungry for more.
Main Duties/Responsibilities:
- Use quantitative and qualitative research methods to develop and support research across Enable’s many product and service offerings
- Work collaboratively with Business Development colleagues to understand Enable’s business model, current projects and potential growth areas
- Review and summarize data and research findings and make recommendations to Enable teams and services
- Analyse current and prospective bids and grants, gathering supporting evidence and presenting findings to the Leadership Team
- Work closely with the Business Development colleagues and other well-connected Enable colleagues to identify and engage with stakeholders who can support aspects of the R&D process (for example, community organisations, universities, think tanks).
- Lead the development of an R&D Strategy and R&D Action Plan to guide Enable’s and the R&D Team’s approach to R&D.
- Conduct and lead feasibility assessments of initial R&D ideas (sourced from Business Development, broader Enable colleagues, and/or community) to determine feasibility of an idea to progress to the proceeding R&D stages (i.e. research, design, development)
- Lead data gathering and design-thinking workshops with internal and external stakeholders (i.e. potential consumers) to feed into the research, design and development of new products or services and/or the expansion of current products or services.
- Test prototypes or early-stage versions of product/service with potential consumers and stakeholders and iteratively refine based on feedback and testing.
- Lead analysis of qualitative and quantitative data collected through research, design and development stages (including monitoring and evaluation, and consumer testing feedback) and summarise into recommendations presented to Leadership Team / Growth Team to assist with the implementation of proposed R&D projects.
- Collaborate with Marketing and Communications to develop communication and marketing products (i.e. emails, flyers, consent forms, presentations) to support R&D activities.
- Collaborating with services to ensure social impact other tangible outcomes are being measured
- Budget and forecast new research plans and developments.
- Line management and leadership of the Research and Development Officer, including performance and workload management, skills analysis and identifying and supporting opportunities for professional development.
- Represent R&D as a legitimate and integral function in internal and external engagements.
- Develop monitoring and evaluation frameworks for prototypes and the launched product and/or service, and lead quality assurance.
- Any other relevant duties that the Head of Growth & Branding may see fit
Skills and Experience:
- 3-5 years of experience in a Research and Development role and Experience designing and leading research studies through mixed-methods (quantitative and qualitative) with diverse community groups
- Strong stakeholder engagement skills (internal and external) through a range of engagement pathways (i.e. roundtables, meetings, emails) and platforms (virtual, in-person)
- Strong Project Management skills for research studies and interventions (including resource identification, workflow management, and budgeting)
- Experience developing strategies and action plans to guide work processes.
- Strong analytical skills, attention to detail and efficient time and workload management.
- Experience managing research projects or programmes within timeframes and budgets
- Excellent communication, spoken and written skills
- Experience developing monitoring and evaluation frameworks to measure performance.
- Proficient written and oral communication skills, including evidence of writing for a range of audiences and translating technical information into comprehensive and accessible communication materials and products.
- Managerial and leadership experience, including managing and leading teams in the development of quality products and/or services
- Degree- or Masters-level qualification in research, with strong academic background.
This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.
Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.
Versus Arthritis aims for a future free from arthritis. Currently 10m people - one in every six people (and one in every ten in the workplace) - in the UK are living with the condition, affecting young and old, with half experiencing daily pain and inflammation.
Versus Arthritis tackles this holistically - they have services caring and providing advice for those living with arthritis and their carers, they campaign to ensure arthritis stays on the public agenda, and they research for a cure.
The corporate partnerships team is in a new phase of strategy. The incoming Corporate Fundraising Manager will focus primarily on new business in the first instance, building up new and exciting cases for support from their wealth of programmes, projects and services, and taking these to market. Over time, the role will shift more towards a 50-50 split between account management and new business.
The position will:
- Create a detailed prospect pipeline and development plans for all corporate and commercial relationships
- Provide new business expertise to drive the aims and objectives of Versus Arthritis
- Take responsibility for growing a portfolio of corporate partnerships - be they one-off gifts, multi-year grants or partnerships that deliver strategic impact
- Work cross-organisationally to ensure other teams are aware and bought into the work of the corporate partnership team
- Build and retain a network of contacts across the spectrum of corporate partnerships and the commercial world, which ensures you remain abreast of developments, ready to adopt new practices and are primed to capitalise on new opportunities
- Work closely with the Senior Manager on developing and implementing the corporate partnerships strategy
Ideal skills and experience:
- A strong understanding of and demonstrable track record of securing different types of corporate partnerships
- Experience of writing compelling proposals and preparing and delivering excellent presentations to external audiences
- Experience of identifying and securing partnerships in the commercial or charity sectors
- Highly driven, resilient and robust with ability to work under pressure and to tight deadlines
- Competitive with a hunger to win big strategic partnerships
- Experience of building excellent relationships internally and externally, with the demonstrable ability to win people’s support, bringing the cause to life and conveying the impact it has on people’s lives
- Demonstrable success in delivering fundraised income or commercial value through major partnerships
- Enthusiastic, creative, entrepreneurial and flexible, with a track record of thinking differently
Benefits include:
- 34 days annual leave including public holidays, rising incrementally to 38 days annual leave after four years’ service
- 6% employer pension contribution (with 3% employee contribution), rising to the option of 10% employer contribtion (with 5% employee contribution) after the first year
- Health plan scheme to support with health care costs for everyday health treatments such as dental check-ups as well as physiotherapy and other complementary therapies
- Enhanced maternity, paternity and adoption pay and enhanced paternity leave
- Annual pay reviews
Please apply ASAP. Closing date: Tuesday 9th July.
Expert recruitment for fundraisers and charities.
The aim of Advice Service Supervisor is to maintain a consistent quality of advice and help for clients by providing support, guidance and feedback on a day to day basis. There are 3 main areas:
- ensuring quality - actively supporting the quality of advice by guiding the team to information sources, checking that all aspects of a client's situation have been considered, checking that follow up work is progressed, and that research and campaigns issues are identified
- providing support - actively supporting each team member to develop their skills and competences, by explaining, guiding, demonstrating, encouraging, suggesting, coaching, giving constructive feedback and challenging appropriately - adapting the level of support to individual competence and need, and taking account of the team as a whole
- managing the practicalities - overseeing and managing all practical issues relating to the session - allocating the team to face-to-face work or other communication methods, checking waiting times or interview lengths, and if necessary, dealing with client or Citizens Advice emergencies
Requirements
- A minimum of 12 months experience of advice work in a Citizens Advice setting or similar quality assured environment.
- Ability to effectively manage and support people to meet individual and team objectives.
- Ability to monitor and maintain Quality of Advice standards including checking accuracy of advice and benefit calculations.
- Good understanding of safeguarding principles and willingness to adhere to them
- Experience of using ICT systems and packages, and electronic resources in the provision of advice, record keeping and document production.
- Ability to work on own initiative and be flexible to business need.
- Demonstrable understanding of the issues affecting society and their implications for Citizens Advice clients and service provision.
- Ability to create a positive working environment in which equality, diversity and inclusion are well managed, dignity at work is upheld and staff are empowered and motivated to do their best.
- The ability to commit to and work within the aims, principles and policies of the Citizens Advice service and the vision of Citizens Advice Liverpool
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
As well as a competitive salary CAL also provides access to:
- 27 days annual leave plus bank holidays
- Hybrid Working Scheme
- Interest free travel loans
- Employee Assistance Programme
- Pension Scheme
- Cycle to Work Scheme
- Lifestyles Gym Membership (20% corporate discount)
- Enhanced maternity, paternity and adoption leave pay
Reporting to: Head of Services
Salary: up to 40k based circa on capabilities and experience
Join Our Team at Mind in Tower Hamlets, Newham, and Redbridge!
Are you a dynamic leader with a passion for mental health and community support? Mind in Tower Hamlets, Newham, and Redbridge is searching for an outstanding individual to serve as a Service Manager. This role involves managing and leading the Tower Hamlets Recovery and Wellbeing Service, which includes the Connecting Communities, Safe Space Café, Sakinah Project and Supported Self-Help Programme.
About Mind in Tower Hamlets, Newham and Redbridge
Mind in Tower Hamlets, Newham & Redbridge is a local Mind association and community mental health charity. We endeavour to make sure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.
Our vision is a society where everyone is accepted and included; where there is no stigma or discrimination towards people because of mental health issues; and where our clients' needs and ambitions are supported.
We provide support services- including for those in crisis, to raise awareness and deliver activities, groups and events through our work in Tower Hamlets, Newham and Redbridge. We work closely with other organisations to ensure we deliver a high-quality and diverse range of services to people in the local area.
About the Role
Role Overview:
As a key member of our team, you will:
- Manage and Lead Services: Oversee the daily operations of our Recovery and Well-being Service in Tower Hamlets, alongside some smaller contracts, ensuring that all commissioning targets and KPIs are met.
- Performance Management: Ensure all contract requirements, including KPIs and client satisfaction, are achieved through effective and considered performance management.
- Leading a high-performing Team: Inspire and manage a dedicated team of staff. Your leadership will foster a positive, resilient, and effective team culture.
- Promoting and delivering a Recovery-Focused Service: Implement and champion recovery-oriented practices that empower service users to achieve their personal goals and improve their well-being.
We Would Love to Hear From You If You Have:
- Service Delivery: Demonstrable experience of working within a charitable service delivery organisation.
- Leadership Skills: Proven experience in leadership and people management.
- The ability to plan, monitor and evaluate services, to ensure that they are responsive to the needs of the clients, meet the purpose they have been commissioned for and fulfil the service specification.
- Relationship Building: Ability to build strong and enduring relationships with a range of partners.
- Trust Building: Ability to rapidly form and sustain trusting relationships with service users/carers and other peer support workers and professionals.
- Budget Management: Experience working within agreed budgets and managing resources effectively.
- Community Engagement: Proven ability to proactively work with ‘seldom heard communities’ ensuring services are culturally sensitive and appropriate, including but not limited to racialized communities, faith communities, LGBTQ+ communities, and other marginalised groups.
- Prioritisation and Problem Solving: Ability to prioritize workloads, problem-solve, and operate in an agile manner.
- Service Quality: Demonstrated ability to manage services effectively and ensure high quality.
- Innovation and Change: Support for innovation and organisational changes, seizing opportunities to influence the organisation's future direction.
The closing date for applications is Wednesday 15th July at 23.59hrs
If you would like to discuss the role before applying, please feel free to contact Emmanuel from Diversifying Group.
Our Commitment
MindTHNR is committed to being an Anti-racist/Anti-discriminatory Organisation – we are advocates for racial justice and equality for all members of our community. We will continue to listen, learn, and keep taking action to influence change. This is not a tick-box exercise for us, this is for our community, this is for our staff, this is for all those who have faced inequity and inequality based on their gender, sexuality, ethnicity, religion, disability, and age. We may just be starting, but we won’t stop!
Accessibility and Adjustments
We are committed to providing reasonable adjustments throughout our recruitment process and we will always endeavour to be as accommodating as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mental Health Support Worker
We are looking to recruit a very motivated and able individual, who will appreciate the exciting opportunity, to work with a variety of clients supporting them with their mental health.
Full-time and bank posts are available.
Position: Safe Harbour Non-Clinical Support Worker
Location: Epsom
Hours: 37 hrs. The service is open 8.45am-6pm, 365 days of the year. Full time staff will be part of the team covering the service’s needs. Bank staff will work casual shift/hours.
Salary: £30,300 per annum pro rata
Contract: Full Time and Bank Posts. Initially a 12-month Fixed Term Contract (for full time role) Bank posts, casual shifts/hours, initial 12-month Pilot
Benefits: Pension, Employee Assistance Programme, 25 days a year holiday and Bank Holidays
Closing date: 22nd July 2024. Interviews are being scheduled as people apply.
The Role
The Safe Harbour Practitioner will be required to coordinate and lead on activities and groups and carry out one to one sessions for people using the service both face to face, online, and by telephone. Bank staff will cover sickness, annual leave etc with no commitment to accept shifts offered.
The Safe Harbour Pilot is a 12-month Pilot in response to the rise in need and pressures across the mental health system. By creating greater capacity across the pathway and providing an additional day time resource where, a non-clinical model is best placed to meet the holistic needs of people, and support them to avoid escalation, manage and prevent crisis, better manage their mental health, stabilise, and build resilience. The service will be staffed 7 days a week, 365 days a year, by third sector non-clinical mental health practitioners.
This is not a front-line crisis service but works with those not requiring clinical crisis intervention or hospitalisation to build resilience with a focus on preventative work.
Responsibilities include:
- Collaborate with clients face-to-face, to support their mental health.
- Establish and maintain a strong and positive rapport with clients of the Safe Harbour.
- Develop a vibrant programme of support.
- Motivate people attending groups, and other support sessions.
- Support the manager in the day-to-day management of the service.
- Work with external agencies to develop a programme of activities.
- Motivate and support people attending groups, and other support sessions.
- Complete all tasks related to set up, including planning initial meetings, calendar updates and rotas.
- Accept and process initial referrals and implement individual monitoring tools (Recovery Star).
- Complete risk assessments as required (including client risk).
- Monitor and evaluate activities and provide data for our funders and trustees.
- Conduct ongoing evaluation of the programmes and services and implement improvements as necessary.
- Some remote and offsite working.
About You
You will have experience of working in mental health, wellbeing, behaviour change work with adults, or similar role along with the ability to travel and work flexibly.
We welcome applicants with lived experience through directly using health and social care services or supporting someone that has or does.
You will be asked to submit a CV and supporting statement detailing how you meet the specification’ as part of the process.
About the Organisation
The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley.
Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed), the services are free of charge, with no waiting list and no time limit.
This post is subject to an enhanced Disclosure and Barring Service check, and the successful completion of a probationary period.
You may also have experience in areas such as Mental Health, Mental Health Support Worker, Support Worker, Outreach Worker, Mental Health Outreach Worker, Mental Health Worker, Mental Health Case Worker, Community Mental Health Support. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.