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Job Title: Deputy Service Manager
Location: In Service based in Croydon, CR0 1EB. You will be required to work across multiple services within the area.
Salary: £30,200
Shift Pattern: 37.5 hours per week Monday to Sunday, working across a rota which will include day and night shifts as we provide a 24 hour service.
About the role
We are looking for a Deputy Service Manager to join our team based in Croydon, providing leadership and line management to a team of night staff which is around 10 people in total. You will provide support and supervision sessions at night, and general leadership to the team so they feel empowered to be productive and perform well within their roles. You will further ensure a quality service is delivered in line with our contractual requirements to the residents. You will be responsible for creating a psychologically informed environment (PIE) with person centred support during all hours. You will work closely with the day teams to ensure a smooth handover from the day to night.
This service is a Forensic Mental Health provision for 27 people across 4 sites in Croydon. For your own personal safety, you will require to have access to your own transport as you will need to travel between our 4 sites during the night shift to provide managerial support to the teams. The teams support our residents with person centred support, to empower them to overcome their personal barriers with their mental health, to have greater independence and fulfilled living. The service is responsible for holding various activities, group sessions, and one to one support to enable residents to build their personal skills and experiences to achieve their goals.
The role includes:
- Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
- Support the Service Manager in leading the day to day operational delivery of the service
- Risk Management ownership, ensuring processes and policies are followed
- Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed
- Financial Management, including petty cash and budget management
- Contract management and Internal auditing, admin, and general other duties as required.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
About you
We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly mental health and can support the team in delivering excellence. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!
- Experience of working with people with mental health and complex backgrounds
- Ability to lead a team to achieve service KPI's
- Ability to provide advice, support and guidance to a team on all aspects of the service such as resident related enquiries which can include housing, mental health support, signposting
- Ability to promote the service externally to enhance reputation in the area and with partner organisations
- Willingness and ability to work flexibly to meet service needs
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
- Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Senior Specialist Housing IDVA
Salary: £30,000 - £32,000
Location: Hammersmith
Hours: 35 Hours per week
Contract: Fixed Term until March 31st 2026
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The Specialist Housing IDVA will work within a dynamic, fast paced team to provide intervention, advocacy and support that empowers women and ensures that the voice of survivors informs every stage of their journey towards improved safety. This is a new and exciting service, and we are looking for someone passionate about ensuring that all survivors of domestic abuse are able to access safe and appropriate accommodation which meets their needs.
To be successful as the Senior Specialist Housing IDVA you will need the below experience and skills:
You will bring solid experience of supporting women who have experienced domestic abuse in all its forms; coming from a sector with transferrable skills or possess a feminist/VAWG higher level qualification.
You will have an excellent understanding of domestic abuse and its effects on survivors and their children, and of best practice within the domestic abuse and housing sectors. You will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. The post holder will hold a caseload of survivors and will also be required to support Advance’s duty team on a rota basis which will involve completing intake assessments and providing crisis intervention support.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Closing Date for Applications: 4th May 2025
Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
A 35-hour working week
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
Additional days off to celebrate International Women’s Day, and for religious observance and moving home
Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
Pension scheme
Enhanced maternity/adoption provision
Access to our Employee Assistance Programme
Employee eye-care scheme
Clinical supervision for front line staff and first line management roles
Refer a Friend Scheme - £250 for each referral who passes probation
Organisation wide away days
Thorough induction and training
Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Learning and Development Facilitator
Location: This role is a hybrid role and there will be an expectation to travel to London once or twice a month, which is inclusive of your salary.
Salary: £24,000 per annum
Vacancy Type: Permanent
We are recruiting for a Learning and Development Facilitator.
The Forward Trust empowers people to break the cycles of addiction or crime to move forward with their lives. Since 1991, we have been working with people to build positive and productive futures. We believe that anyone is capable of lasting change, as celebrated in our More Than My Past and Taking Action on Addiction campaigns. Our services have supported thousands of people to make changes to create better lives with jobs, family, friends and a sense of community.
We are on the search for a creative and proactive Learning and Development Specialist who will join our HR Learning and Development team.
Reporting to HR Learning and Development Lead. The purpose of this role is to provide support with development programmes, training initiatives, and carrying out administration duties.
The Learning and Development (L&D) Facilitator plays a key role in enhancing the skills and capabilities of our employees by coordinating and implementing effective training programs.
This role supports the planning, organisation, and execution of L&D initiatives, ensuring that employees have the necessary tools and knowledge to excel in their roles and contribute to the company’s overall success.
The L&D Facilitator works closely with internal teams to deliver engaging and impactful learning experiences, tracks training progress, and provides administrative support for all L&D activities.
Role Responsibilities
You will be responsible for creating and delivering engaging content to our employees across the business, and you will play a key role in driving forward our Equality, Diversity, and Inclusion training through learning programs working closely with our EDI Co-Ordinator.
The role also comes with administration responsibilities, and you will be responsible for scheduling courses and working on our learning management system (LMS). You will also be involved in projects such as delivery of induction programmes, safeguarding training and equality, diversity and inclusion training
Through continuous learning and development efforts, this position aims to foster a culture of growth, development, and employee engagement within the organisation.
This role is a hybrid role and there will be an expectation to travel to London once or twice a month, which is inclusive of your salary. If you are required to travel further, then this will be covered by expenses. The role is offered on a part-time basis of 28 hours over 4 days a week, this will be open to discussion.
The Ideal Candidate
We are looking for individuals who have excellent communication and facilitation skills who are adaptable and who are passionate about learning and development.
Please also see a list of skills and experience needed below for this role:
- Experience designing and delivering engaging training sessions, especially for managerial audiences
- Strong communication and presentation skills with the ability to engage participants at different levels
- Creative approach to content creation and training delivery, ensuring a dynamic and interactive experience
- Experienced in delivering training in a Face-to-Face setting and virtually.
- Understanding of diversity and inclusion and the ability to promote these values through learning and development activities
- Ability to work independently and prioritise tasks effectively
- Strong organisational skills and attention to detail
- The ability to organise and prioritise workloads effectively.
- Comfortable in using a Learning Management System (LMS), e-learning tools, and other technology to design, deliver, and track learning programmes, and an understanding of Ms Office 365
- Experience in developing pre-coursework documentation guides for training
- Previous experience in a similar L&D role, with a track record of successfully implementing training courses.
- Ability to think creatively to design engaging and impactful training solutions.
- Comfortable with experimenting and trying new approaches to make learning more interactive, enjoyable, and effective.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often-interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits:
- Flexible working
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata'd for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
To Apply
If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application.
We have an exciting opportunity for a full-time Caseworker to join the team at Victim Support Gloucestershire, working 37.5 hours a week. This is a hybrid role working from both home and our office in Gloucester.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at our Gloucester office. This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
As a caseworker, you will:
- Effectively manage a caseload of self-referrals or referred service users, delivering excellent services which support the commissioners and their service goals to victims.
- Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions
- Undertake risk and needs assessments to address the specific needs of the client in line with VS operating procedures. To follow relevant safeguarding policies and procedures, working with safeguarding leads and other agencies to ensure an integrated approach to address any safeguarding concerns.
- Provide information and advocacy to enable service users to navigate and understand the criminal justice process and ensure their rights are upheld in accordance with the Victims Code of Practice this could include criminal, legal and if relevant, civil remedies to service users.
You will need:
- Experience of working with vulnerable adults and/or families
- Understanding and knowledge of an active commitment to promoting equal opportunities, inclusion and diversity
- Ability to work without direct supervision, prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner
- Understanding of confidentiality and safe working practices, in accordance with safeguarding and data protection legislation
- Ability to needs assess, risk assess and empathise with the victim
- Excellent IT and administrative skills including the use of Microsoft Office packages
- High resilience and the ability to work under pressure
- Please see attached Job Description and Person Specification for further details.
About Us:
- Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
- Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
- Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
- As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
- If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
- To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
- We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We have an exciting opportunity for an Non Domestic Abuse Related Independent Stalking Advocate to join the specialist team in Bedfordshire, working 37.5 hours a week. This role will focus on victims of stalking, that are non domestic abuse related. This exciting role is a fixed term contract, beginning from the 1st of April, 2025 and ending on the 31st of March, 2028. This role is a 3 year fixed term role, subject to year on year funding being available.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the Role:
This role is based in Bedfordshire with consideration given to hybrid working. As an Non DA Related Independent Stalking Advocate you will be:
- providing a high quality support & advocacy service to victims of stalking
- working closely with our IDVA services within Bedfordshire
- managing a caseload; identifying and assessing risks and needs, providing a tailored crisis intervention service through individual safety planning, advocacy, emotional and practical support
- working with other agencies and advocating on behalf of service users in order to help them access services to keep them safe
- working within a multi-agency framework consisting of voluntary and statutory partners to build local partnerships, in order to offer a coordinated response to stalking
- promoting the service and raise awareness of stalking through regular training of local partners.
You will need:
- Experience of working in support and advocacy with victims of stalking would be advantageous
- To be able to prioritise work & deal with competing demands
- Ideally you will hold a ISAC or SafeLives IDVA accreditation, relevant degree, vocational qualification or relevant experience of delivering a service and working with victims of stalking and/or domestic abuse
- A driving license and access to a car, as this role covers the whole of the county
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for two Children & Young People Workers
Salary: £26,000 - £32,000
Location: Various co-locations in Brent including Brent Social Care and Advance Headoffice
Hours: 35 Hours per week
Contract: Fixed Term – March 2027
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The Children & Young People Worker will be based in our Brent service and hold responsibility for delivering one to one and group work services for children of the age of 5 – 18 years, where there is domestic abuse perpetrated from one parent to another or in the household. The post holder will provide support and advocacy for young people and identify and improve referral pathways for those experiencing domestic violence and abuse to access ongoing support.
The post holder will have an excellent understanding of domestic abuse as its effects on women and children, and of best practice within the domestic abuse and young people’s sectors. As an experienced children and young people’s advocate who has worked with complex and multiple needs, the post holder will be skilled in risk management and safety planning, remaining calm in a crisis, and in handling sensitive information on a daily basis. Experience of direct work with children survivors of domestic abuse and working with young people and children in face-to-face and group-work is essential for this post as is working within safeguarding principles and promoting a strong partnership approach to service provision.
A car may be desirable for this role, though not essential
About You:
To be successful as the Children & Young People Worker you will need the below experience and skills:
You will have great knowledge and understanding of the needs of children and young people who are or have experienced domestic abuse, or have a parent experiencing domestic abuse, and the practical and emotional support needs specific to this group including, education, confidence and relationship building.
You will have the ability to network, influence, problem solve and apply solution focused approaches to increase access and safety and facilitate positive outcomes for women and children.
You will have excellent risk assessment, support and advocacy skills and the ability to advocate successfully using evidence and professional experience.
You will have experience of partnership working and of maintaining excellent working relationships with a
range of stakeholders.
You will possess excellent organisational skills, excellent communication skills and be able to work in a prison environment whilst remaining calm.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Closing Date for Applications: Sunday 4th May 2025
Interviews are taking place on: w/c 12th May 2025
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
Additional days off to celebrate International Women’s Day, and for religious observance and moving home
Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
Pension scheme
Enhanced maternity/adoption provision
Access to our Employee Assistance Programme
Employee eye-care scheme
Clinical supervision for front line staff and first line management roles
Refer a Friend Scheme - £250 for each referral who passes probation
Organisation wide away days
Thorough induction and training
Career development pathways
**************************************************************
Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Barnet Mencap has been helping people with learning disabilities and/or autistic adults in the London Borough of Barnet for over 50 years. We provide supported accommodation, leisure and learning activities, information, advice, and guidance, and so much more. All while being committed to equal opportunities and the safeguarding of children and adults.
We know job satisfaction, flexibility, work/life balance, and a great team are incredibly important. So, at Barnet Mencap, in addition to offering 30 days of annual leave per year (including Bank Holidays), we have a TOIL system to allow flexible working. There will need to be some face-to-face work, but there will also be opportunities to work from home and/or have different working patterns as agreed by your manager. Travel expenses can be claimed, at the agreed rate, for journeys that are necessary in the course of your work; and claims for additional expenses will be reimbursed in accordance with our expenses policy. We also have auto-enrolment into a pension scheme with employer contributions in place, and all staff qualify for schemes like the Blue Light card.
We are looking for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. This role gives challenge and satisfaction and will suit someone that has:
- Experience of working with adults with learning disabilities and autistic adults in a community setting
- A good team member
- Understanding of the issues faced by people with learning disabilities and autistic people living independently and the skills to meet their practical, social and emotional needs
- A ‘Person Centred Planning’ ethos
- Excellent communication skills
- Good record keeping skills
The successful candidate will be required to complete an enhanced Disclosure and Barring Service check in line with Section 115 of The Police Act 1997.
Barnet Mencap is the leading charity for children and adults with a learning disability and their families in the London Borough of Barnet




The client requests no contact from agencies or media sales.
Are you looking for a role where your skills and passion can truly make an impact? This is an exciting time to join our friendly, busy, and supportive team as we implement our 10-year Mission Plan, shaping the future of our Diocese and the communities we serve.
Covering Hampshire, Berkshire, South Oxford, and the Channel Islands, our Diocese is home to 87 parishes and 50 schools, serving over 27,000 practising Catholics and supporting 32,000 children and their families. Our work is both challenging and deeply rewarding, offering the opportunity to be part of something truly meaningful.
We are seeking a Director of Finance to lead financial strategy to ensure long-term resilience, manage the finance team, deliver a high standard of financial governance, and provide effective support for our parishes. This role reports to the Chief Operating Officer.
As a key member of the Senior Leadership Team, you will provide expert financial guidance to the Bishop, Trustees, and diocesan leaders. You will oversee financial governance, treasury and investment management, risk assessment, and IT strategy, ensuring financial prudence while supporting the mission of the Church.
We are looking for a qualified accountant (ACA, ACCA, CIMA) with experience in complex organisations and, ideally, knowledge of the charity or not for profit sector. The successful candidate will have well-developed interpersonal skills, a track record of excellent attention to detail, and the ability to explain complex financial matters to non-finance audiences. A commitment to teamwork and supporting parishes is essential.
An understanding of Catholic Church teachings and values is crucial, as you will play a key role in aligning financial decisions with pastoral priorities.
If you are inspired by the idea of working in a values-driven environment where your efforts will have a lasting impact, we would love to hear from you.
Come and be part of our mission!
Job Purpose
The Director of Finance is a key member of the Senior Leadership Team, responsible for strategic financial leadership and ensuring the financial sustainability of the Diocese. This role encompasses treasury management, investment strategy, risk management, IT oversight, and long-term financial planning. It also involves leading and developing a resilient and professional finance team.
The Director of Finance must balance financial prudence with pastoral priorities, fostering trust with clergy, lay leaders, and stakeholders while driving financial and operational efficiencies.
Key Stakeholders
Internal:
- Bishop
- Chief Operating Officer (COO)
- Diocesan Trustees and Committees (Finance, Audit & Risk Committee and Investment Committee)
- Senior Leadership Team (SLT)
- Vicariate Leaders
- Parish Priests, Employees & Finance Committees
- Diocesan Finance Team
External:
- Parishioners & Donors
- Investment Advisors & Fund Managers
- Banks & Financial Institutions
- External Auditors
- Regulatory Bodies (UK Charity Commission, Guernsey Registry, Jersey Charity Commission, HMRC)
- Diocesan Schools Office & School/Academy Leaders
- Legal Advisors
- Suppliers & Contractors
Key Responsibilities
Strategic Financial Leadership
- Develop and implement a financial strategy aligned with the Diocese’s mission and long-term objectives.
- Provide financial analysis, forecasting, and risk management to support strategic decision-making.
- Ensure compliance with Canon Law, UK financial regulations, and charity law across all jurisdictions.
- Advise the Bishop, COO, Trustees, and key leaders on all aspects of financial management.
- Attend senior board and committee meetings presenting clear and insightful financial reports.
Treasury & Investment Management
- Oversee treasury operations, ensuring effective cash flow management and financial sustainability.
- Lead on investment strategy, working with the Investment Committee and external advisors to maximise ethical and responsible investment returns.
- Regularly review Restricted and Designated Funds to ensure compliance with Diocesan policies and procedures for such funds.
Leadership of the Finance Team
- Provide strong leadership, fostering a culture of excellence, accountability, and continuous improvement.
- Develop and mentor finance staff, ensuring they have the skills and support needed to succeed.
- Ensure the efficient operation of financial systems, budgeting, reporting, and internal controls.
- Promote collaboration across diocesan departments, ensuring effective financial stewardship at all levels.
Financial Oversight, Risk Management & Investigations
- Oversee fraud risk management, implementing robust controls to identify, prevent, and address financial irregularities, particularly in parish accounts.
- Develop and maintain a Financial Risk Register, identifying and mitigating key risks across the Diocese, including fraud, liquidity, compliance, and operational risks.
- Regularly review and update the Risk Register, ensuring risks are assessed, mitigated, and reported to senior leadership and trustees.
- Establish and implement risk management strategies, embedding a culture of financial accountability across the Diocese.
- Provide audit support and financial guidance to parishes, ensuring adherence to best practices and regulatory requirements.
- Lead the development of annual budgets, ensuring alignment with diocesan strategy and long-term financial sustainability.
- Develop and maintain long-term financial forecasts, assessing future income, expenditure, and funding requirements.
- Lead and manage complex financial investigations, ensuring transparency, accuracy, and compliance.
Financial Planning & Parish Support
- Provide strategic financial support to parishes, schools, and diocesan agencies, helping them develop long-term sustainability plans.
- Offer guidance on budgeting, financial controls, and fundraising strategies.
- Develop and implement financial training for clergy and parish finance teams to improve financial literacy and compliance.
- Operational & IT Leadership
- Lead the IT strategy, ensuring digital transformation aligns with financial and operational objectives.
- Work with IT providers to ensure cybersecurity, data protection, and technology governance.
- Embed and oversee financial systems and processes, driving efficiency through modern financial software and automation.
Payroll
- Lead the payroll function working closely with the HR manager to deliver a reliable and accurate service for employees. This will include the effective use of the designated payroll IT system.
Governance, Reporting & Compliance
- Ensure full compliance with accounting standards, charity law, and internal policies across all jurisdictions.
- Delivery of the Financial Annual Report and Accounts to agreed timescales.
- Develop and update key policies and procedures to ensure financial governance and accountability.
- Work closely with Trustees, external auditors, and regulatory bodies to maintain transparency and good governance.
- Implement robust internal financial controls to safeguard diocesan assets and mitigate risks.
- Develop a standard suite of financial reports to enable informed strategic and operational decision-making for the Board of Trustees and senior leaders.
- Timely production of monthly management accounts and cashflow analysis
Leadership & Stakeholder Engagement
- Act as a trusted advisor to the Bishop, clergy, Trustees, and Senior Leadership Team.
- Communicate complex financial information clearly and persuasively to both finance professionals and non-experts.
- Build strong relationships with internal and external stakeholders, ensuring financial decisions support the Diocese’s mission.
Other Duties
- Undertake any other reasonable duties required by line manager.
Director of Finance - Person Specification
Competence, Expertise and Knowledge:
Essential
- Degree-level education (or equivalent professional qualification/experience).
- A qualified accountant (ACA, ACCA, CIMA, or equivalent).
- Extensive financial leadership experience, ideally within charities, faith-based organisations, or complex institutions.
- Proven expertise in treasury and investment management, with experience in ethical investment strategies.
- Strong IT acumen, with experience in financial systems, digital transformation, and IT governance.
- Excellent leadership and people management skills, with experience leading and developing high-performing teams.
- Strong interpersonal and communication skills, with the ability to engage clergy, Trustees, and external stakeholders effectively.
- Confident public speaking and presentation skills, with the ability to deliver complex financial information in an engaging and accessible manner.
- Exceptional written communication skills, with the ability to produce high-quality financial reports and strategic documents.
- Knowledge of and commitment to the teachings, values, and mission of the Catholic Church.
- Strategic thinker, with the ability to balance financial discipline with pastoral priorities.
- A full, clean UK driving licence, with the ability to travel across the Diocese, including the Channel Islands.
Desirable
- Knowledge of Canon Law, charity governance, and ecclesiastical structures.
- Experience working in a faith-based or mission-driven organisation.
Additional information
This role will be working 37.5 hours per week, offering a competitive salary of £80,000 - £85,000 per annum.
Based at St. Edmund House, Bishop Crispian Way, Portsmouth, PO1 3QA, with regular travel across the Diocese to parishes and diocesan meetings, including the Channel Islands which may require overnight stays. Please note, for this role a full driving licence and access to a vehicle will be required.
Employee Benefits include:
25 days holiday plus bank holidays.
Life Assurance and Employee Wellbeing.
Contributory pension scheme with Scottish Widows.
Free Parking is available onsite.
How to Apply
Please send a comprehensive and up to date Curriculum Vitae with a covering letter setting out your suitability for the role and motivation in applying (no more than 2 sides A4).
The Diocese of Portsmouth is an equal opportunities employer and welcomes applications from all who support the ethos and values of the Catholic Church.
The closing date for applications is Thursday 24th April 2025, at 5.00pm.
Interview Details
First stage interviews via Teams will take place on Tuesday 6th May 2025 and second stage in person interviews will take place on Thursday 15th May 2025.
Appointment
Any offer of employment to work at the Catholic Diocese of Portsmouth is conditional upon receipt of two satisfactory employment references, provision of relevant certification of qualifications held, and completion of pre-employment checks.
You must have a valid UK Right to Work, as the Catholic Diocese of Portsmouth does not offer UK Visa Sponsorship.
This position is subject to the completion of an initial probationary period of six months.
Bringing people closer to Jesus Christ through His Church




The client requests no contact from agencies or media sales.
Working closely with the Executive Director, senior team members and trustees, we are looking for an Executive Assistant and Company Secretary who has knowledge and experience of working with senior management and trustees in the arts and/or charitable sector to support the effective governance and leadership of the organisation.
You will be highly organised, diplomatic, and proactive with good attention to detail.
Contract and Hours
Permanent, full or part-time, 1.0 (36.25 hours / 5 days) or 0.8 ( 29 hours / 4 days) per week, 9.15-5.30pm per day, including lunch break. Minimum two days per week are to be worked at Crafts Council office, with requirement to attend all relevant Board and committee meetings and key staff events.
Crafts Council aims to support flexible working and part time arrangements where it is appropriate for the role.
Salary
£28,000 to £34,000 gross per annum based on full-time working, dependent upon experience.
Location
Crafts Council Office and Gallery is based in Islington, London, with some hybrid / home working.
Role to Commence
As soon as possible from May 2025 onwards.
Reporting to
Managed by the Executive Director and supporting the Senior Management Team and Trustees.
Key Responsibilities
- Act as Company Secretary for board and committee meetings - Organise meetings, planning up to a year in advance and working with trustees to ensure availability
- Prepare papers, ensure that they are issued in a timely manner, draft minutes, keep log of follow up actions
- Support the Executive Director with email and correspondence
- Drafting responses and acting as a first responder, provide personal assistant duties and leadership administration, such as arranging internal and external meetings, travel itineraries and diary management
- Meeting preparation: Prepare agendas, gather necessary materials, and follow up on action items from meetings
- Support the Executive Director in drafting briefing documents, reviewing policy documents and providing succinct summaries
- Project support: Assist with project management tasks, including research, data compilation, and presentation preparation
- Make use of time-saving tools (AI) and ensure that Executive Office is run efficiently and productively
- Support Craft Council Executive team with administration duties, including diary management, presentation design, meeting and travel co-ordination and follow up, processing invoices and expenses
- Support with event management where required, e.g. board and staff away days
- Support the recruitment and induction of new trustees, ensuring that induction packs are up to date and accurate
- Provide administrative support to the Chairs & trustees as required
- Reconcile financial expenditure, such as credit cards, raise purchase orders and code invoices as required
- Be an ambassador for the Crafts Council and represent it at appropriate events
- Be discrete, maintaining confidentiality and being comfortable dealing with a wide range of people
Note: Board related meetings include Trustee meetings (4 per year), Finance Audit & Risk meetings ( 4 - 6 per year), Nominations and Remuneration Committee meetings (x 1 per year) and other Committees and Panels (as required).
General
The postholder will:
• Have a strong commitment to accessibility and social justice, ensuring that we are adhering to best practice
• Assist in developing and maintaining effective teamwork across Crafts Council
• Be flexible within the broad remit of the post
• Continuously seek ways to improve personal, team and business performance
• Attend and participate in Crafts Council performance, development, and training programmes
• Ensure that you comply with all Health and Safety regulations and safe working practice as required by current legislation and the Company’s Health and Safety and Safeguarding policies and practices
• Adhere to Crafts Council policies, procedures and code of conduct including in relation to GDPR
• Participate as an active and responsible member of the management team and contribute to the development of Crafts Council policies, strategies, business and operational plans
• Understand the importance of equality and inclusion in the workplace
• Always promote the highest level of customer experience
• Undertake any other duty which may be reasonably allocated
Please provide a CV and covering letter including the following information:
-Your interest in working for the Crafts Council and this position
-Details of your relevant knowledge, skills and experience
-Share more about your interest in governance in the charitable sector, providing a notable example.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
This is an exciting opportunity to work within our policy, evidence and influencing team to achieve change for people with breast cancer in the Midlands.
You’ll play a key role leading the development and delivery of our influencing work in the Midlands. The role will be part of our new regional policy and influencing function within the policy, evidence and influencing team at Breast Cancer Now. This new element of the team will enable us to continue to deliver our impactful influencing work at a regional level for people affected by breast cancer.
You’ll maintain knowledge and expertise of breast cancer services and care in the Midlands which will inform our national policy positioning and plans, build our stakeholder relationships and influence change in the Midlands. in line with our strategic aims. This will include focusing on topics such as waiting times, screening, and secondary breast cancer.
About you
You’ll have a good understanding of the current health landscape in the Midlands, or across England, along with experience of working in a relevant stakeholder, strategic, influencing or policy role.
Along with strong strategic, analytical and communication skills, you’ll have a proven ability to build strong external relationships, and influence change within the NHS at a local or national level. You’ll have the ability to work well independently while managing a varied workload, and the capability to lead projects and work with teams across the UK.
Job description and benefits
The job description and our attractive benefits package are available for you to download.
Primary location of role and hybrid working
This role involves travel across the Midlands. Therefore, you can either be home based or office based at either our London or Sheffield offices if within reasonable commuting distance.
If based in our London or Sheffield offices our hybrid working model allows you to work up to 2 days per week at home.
When applying
We hope you choose to apply for this role. In support of your application, you’ll be asked to submit your anonymised CV and a supporting statement. When applying please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria. If you’ve any questions regarding this role please contact Breast Cancer Now recruitment.
Breast Cancer Now is an inclusive employer committed to developing a diverse workforce.
Closing date 23 April 2025 at 9.00am
Interview date 1 May 2025
As an Evaluation and Learning Manager you will lead on ensuring that rigorous evidence is systematically used to drive impact for people living in Lambeth and Southwark and to advance the emerging field of urban health. To achieve these aims, we provide expertise, set standards and lead the design and development of approaches to be increasingly rigorous and consistent, whilst pragmatic. We work closely with colleagues across several teams as well as external providers, and need to design our approaches thoughtfully, whilst keeping up momentum and focus. You will be skilled in multiple stakeholder management and have demonstrated ability to implement and improve meaningful evaluation and learning for complex and experimental interventions and programmes.
Key Responsibilities
Impact on Urban Health
- Lead on providing technical evaluation and learning advice and support to Programme Colleagues and our funded partners for the Health Effects of Air Pollution and Children’s Health and Food programmes, with guidance from the Head of Programme Evaluation.
- Ensure evaluation and learning activity within programmes meets the strategic objectives of each programme, and is high-quality, equitable and inclusive.
- Work closely with programme and influencing colleagues to ensure that evaluation and learning approaches within each programmeare designed with our internal and external evidence needs in mind, so that insights are useful for both internal decision making and external influencing.
- Advice programme teams on the commissioning and effective management of external evaluation and learning partner support.
- In collaboration with the Learning team, support programme teams with developing and implementing evaluation learning practices, so that insights inform internal decision making and external influencing.
- In collaboration with Data, Evaluation and Learning team colleagues, build the evaluation and learning skills and capabilities of programme colleagues.
Evaluation and Learning Team responsibilities
- Co-ordinate and contribute to the development of evaluation and learning tools resources and systems.
- Lead and support team initiatives as appropriate, such as networks of external partners focused on sharing learning.
- Support cross-programmatic evaluation and learning alignment across Impact on Urban Health.
- Develop personal expertise in urban health evidence.
- Play an active role in staying up to date on evaluation and learning methodologies and approaches.
Skills, abilities, and attributes:
- Ability to translate strategic priorities into practical steps.
- Structured approach to task implementation and managing priorities.
- Excellent written and verbal communication skills.
- Collaborative team-player.
Knowledge, experience, and qualifications:
Essential
- Extensive experience of leading social research and evaluation and learning design and implementation in social sector context
- Expertise in either, or both, quantitative and qualitative research methods
- Expertise in adapting evaluation and learning methods and approach to different contexts and types of intervention, and size/scale of projects
- Experience of leading and managing high volume of activities and relationships.
Desirable
- Experience of leading learning processes or implementing evidence-based changes to strategy or intervention delivery.
- .
- Experience of successful partnership working with a range of external organisations, whether in an advisory capacity, in a funding relationship, and/or with joint delivery responsibilities.
- Experience of working in a community, charity or social enterprise context with an understanding of the barriers that are commonly experienced in implementing evaluation or learning practices and how to overcome them.
- Experience of designing and implementing evaluation and learning processes in a funding organisation.
- Expertise in synthesising and sharing complex findings which are clear, succinct and actionable.
- Knowledge of urban health context, health inequalities or social determinants of health interventions.
- Understanding of systems change principles and/or place-based intervention.
Benefits
- Up to 12% employer pension contributions
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The responsibilities of this role are not exhaustive, and you would be reasonably expected to undertake other responsibilities that are commensurate with the level of your role.
(NB - Please note this role is a 12 month FTC and is offered on a 0.9 FTE basis - so salary is ro-rata'd to £45,000)
Interviews for the role will be held on Tuesday 29th and Wednesday 30th April. We are ideally looking for someone to start on Monday 16th June but there will be some flexibility around this).
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Head of Service for Performance and Quality
We have an exciting opportunity for an experienced data and analytics professional to join the Performance team in London.
Are you ready to make a different in a values-driven organisation?
Can you transform varied data into meaningful insights and communicate effectively with diverse audiences to enhance organisational performance?
Do you excel at applying critical thinking to evaluate service delivery models and drive systemic change to improve outcomes?
If you are passionate about using data to tackle complex problems, improve systems and shape strategic decisions, we want to hear from you…
Position: 6045 Deputy Head of Service for Performance and Quality
Location: Greater London/Hybrid
Hours: Full time 37.5. Monday to Friday 9am - 5pm
Contract: Permanent
Salary: £46,702.25 per annum
Allowance: London weighting
Closing Date: 25th April 2025. We reserve the right to close this vacancy early, if enough suitable applications are received.
The Role
As a Deputy Head of Service for Performance and Quality, you will:
• Proactively analyse data from diverse sources, transforming it into powerful and useful insights for the service
• Produce management information, impact analysis, service modelling and customer-focused performance tools
• Monitor service performance and identify risks to support and enable data-driven decision-making and continuous improvement
• Be a key member of a multi-disciplinary network of experts within the London Management Team
• Work in partnership with key stakeholders across London’s criminal justice system such as the Mayor’s Office for Policing and Crime (MOPAC), London’s Police forces and the Ministry of Justice (MoJ)
Regular tasks will include:
• Producing monthly and quarterly reports for funders to evidence KPIs; identify trends, risks and service improvements
• Developing and iterating analytical pipelines to deliver high quality insight on service performance
• Meeting with front-line teams to explore service delivery and performance data
• Delivering insights and actions to stakeholders regarding service effectiveness
• Identifying areas of the service where data science and emerging technologies can be applied to improve efficiency, such as AI
• Collaborating with data professionals across the national data function and within MOPAC’s Data and Insight function
About You
You will need:
• Experience using either Python or R to bring data together from diverse sources and prepare for analysis using cleaning and preparation techniques
• Extensive practical experience of using innovative platforms for data visualization including R Shiny, Power BI and/or Tableau
• A degree or equivalent professional experience in subjects such as Statistics, Data/ Computer Science, Economics, Public Policy, or the Sciences would be desirable
Please see the attached Job Description and Person Specification for further details once you apply.
In Return…
Benefits include:
• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday and options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity and paternity payments
• High Street, retail, holiday, gym, entertainment and leisure discounts
• Access to our financial wellbeing hub and salary deducted finance
• Employee assistance programme and wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme and season ticket loans
• Ongoing training and support with opportunities for career development and progression
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.
You may have experience in areas such as Deputy Head of Service for Performance & Quality, Data, Data Analyst, Head of Service for Performance & Quality, Director of Service for Performance & Quality, Deputy Director of Service for Performance & Quality, Research. #INDNFP
Please note this role is being advertised by NFP People on behalf of our client.
Hours: Full-time (5 days per week)
We also offer:
- 25 days annual leave (plus bank holidays) and a discretionary Christmas closure
- Benefits platform with discounts on retail, dining and days out
- Salary sacrifice schemes for gym, bicycles and nursery/childcare
- Access to a free Employee Assistance Scheme to support you inside and outside of work
- Enhanced maternity and paternity pay
Location: Walthamstow Wetlands (N17 9NH)
Walthamstow Wetlands is our flagship visitor centre and welcomes over 500,000 visitors a year, which provides us with an unparalleled opportunity to engage and inspire people from across London to learn more about wildlife and champion nature. The visitor centre has a café, gift shop, education room, art exhibition space and regularly hosts public and private events. The busy nature of the site means a strong, operational presence is required to keep daily activities running efficiently and troubleshooting any logistical challenges.
Role & Responsibilities
As our Visitor Operations Manager, you’ll be responsible for the overall visitor experience and operational management of Walthamstow Wetlands, as a nature reserve and visitor attraction. Leading on buildings and facilities management, ensuring H&S compliance, overseeing external contractors, and supporting with a range of site activities to ensure an excellent visitor experience for all.
You’ll work closely with the multi-disciplinary teams based on site at Walthamstow; Café, Events, Retail, Learning & Engagement and Nature Recovery. As well as liaising with the Trust’s central teams, including; Marketing & Communications, Finance, People & Organisational Development. You’ll also act as the Trust’s representative for the external partnership with landowner; Thames Water and contract manager; Waltham Forest Council.
- Coordinate staffing rotas to ensure 7-day operational coverage at Walthamstow Wetlands, including sessional and site-based staff.
- Lead the delivery of the management contract with Waltham Forest Council, including regular reporting on KPIs and progress.
- Manage the site budget, monitoring income and expenditure in line with agreed forecasts.
- Act as the main point of contact for external stakeholders, fostering partnerships with local authorities, community groups and businesses.
- Oversee health, safety and security on-site, ensuring compliance with Trust policies and legal requirements through drills, audits, and maintenance coordination.
- Chair weekly operations meetings and manage internal communications on site activity, including the weekly 'What’s On' update.
- Support the operational delivery of public and private events, assisting with logistics such as set-up, guest management, and suppliers.
- Maintain a high-quality visitor experience by ensuring clean, accessible spaces, up-to-date signage, and engaging exhibitions and interpretation materials.
- Work with nature conservation teams to support habitat management, statutory site conditions, and the Green Flag Award process.
- Provide effective line management, including 1:1s, appraisals, wellbeing support, and development planning in collaboration with the People & Organisational Development team.
(Please see job description for full list of responsibilities)
Our ideal Visitor Operations Manager:
- Demonstrable experience of managing a busy visitor centre or complex operational site
- Confident and experienced in coordinating and managing teams
- Proven ability to deliver outstanding visitor experiences
- Knowledgeable in facilities management, health and safety, and compliance processes
- Highly organised, adaptable and proactive problem-solver
- Strong communications skills
- Competent with Microsoft Office and experienced in managing budgets effectively
(Please see job description for full person specification)
Closing Date: 9am 22nd April
Interviews: Are scheduled to take place on Monday 28th April at Walthamstow Wetlands and reasonable adjustments will be offered to all candidates including the choice to meet online or in-person.
Does this sound like you? We’d love to hear from you!
Our vision is a London alive with wildlife, with nature in everyone's neighbourhood. To achieve our goal of inspiring everyone to help restore London’s wildlife, we recognise that our team must better reflect and represent all of London’s diverse communities. Find out more about London Wildlife Trust’s commitment to Equality, Diversity, and Inclusion on our website.
We are also committed to ensuring that the safety and wellbeing of children, young people and adults at risk is at the heart of our engagement with people. Read about our commitment to safeguarding on our website.
REF-221061
We have an exciting opportunity for an Independent Domestic & Sexual Violence Adviser (IDSVA) to join the team in Westmorelaad & Furness working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based in Westmoreland & Furness and will require travel around the County in line with Business need.
As an IDSVA you will:
Provide a high quality, pro-active service to victims of domestic and/or sexual violence and abuse. You will work within a multi-agency framework consisting of the MARAC and the Bridgeway, SARC and other local partnership responses to domestic abuse and sexual violence. You will work with survivors and other agencies to monitor the care pathway. This involves risk assessment, helping clients access their rights, along with any other services they require.
You will be required to attend relevant meetings and will provide regular reports to your line manager. You will also undertake talks and presentations to local groups and agencies on the work of Victim Support, developing networks and partnerships and increasing the role of the service in the community.
You will need:
- Experience of working with victims of domestic and sexual violence and other service providers and agencies in a statutory, voluntary, social or community setting.
- Experience of planning and delivering caseloads, with strong crisis management skills and an understanding of the needs of victims experiencing domestic abuse and sexual violence.
- An approved and accredited IDVA and/or ISVA qualification or willingness to work towards this.
- Good IT skills, knowledge of criminal justice issues and an understanding of the effects a court appearance can have on victims and witnesses of crime.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We have an exciting opportunity for multiple Caseworkers to join the Domestic Abuse team in London, working 37.5 hours a week. This role involves both face to face and virtual support in a hybrid model of working, you will work from home and our London office.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
As a DA caseworker, you will:
- Effectively manage a caseload of service users affected by domestic abuse, delivering excellent services which support the commissioners and their service goals to victims.
- Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions
- Undertake risk and needs assessments to address the specific needs of the client in line with VS operating procedures. To follow relevant safeguarding policies and procedures, working with safeguarding leads and other agencies to ensure an integrated approach to address any safeguarding concerns.
- Provide information and advocacy to enable service users to navigate and understand the criminal justice process and ensure their rights are upheld in accordance with the Victims Code of Practice this could include criminal, legal and if relevant, civil remedies to service users.
You will need:
- Experience of working with vulnerable adults and/or families affected by domestic abuse
- Understanding and knowledge of an active commitment to promoting equal opportunities, inclusion and diversity
- Ability to work without direct supervision, prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner
- Understanding of confidentiality and safe working practices, in accordance with safeguarding and data protection legislation
- Ability to needs assess, risk assess and empathise with the victim
- Good IT and administrative skills including the use of Microsoft Office packages
- High resilience and the ability to work under pressure
- Please see attached Job Description and Person Specification for further details.
About Us:
- Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
- Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
- Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
- As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
- If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
- To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
- We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.