Wellbeing jobs

Inclusion Specialist

We are looking for an Inclusion Specialist (term time + 3 weeks only) to join a team providing specialist support and interventions for children and young people with Special Educational Needs (SEN) impacted by the Grenfell tragedy.

Position: Inclusion Specialist
Location: West London (office-based)
Salary: £51,429 - £58,140 per annum (£48,857 – £55,233 actual/pro-rata)

Hours: Full Time (36 hours per week)
Contract: Permanent (term time + 3 weeks only = 42 weeks)

Closing Date: 11.59pm on Monday 28th April 2025

The Role

The Inclusion Specialist will play a crucial role in supporting children and young people affected by the Grenfell tragedy. Working within the Education Hub and local schools, you will help enhance learning experiences, provide tailored interventions, and ensure inclusive practices for children with SEN.

You will:

• Deliver one-to-one and group-based interventions, including after-school programs and small group teaching sessions tailored to specific learning needs.
• Conduct diagnostic assessments to support the development of tailored learning plans.
• Work closely with families, schools, and community partners to provide holistic support for children with SEN.
• Act as a liaison between families and schools to ensure a cohesive approach to supporting children.
• Provide trauma-informed guidance to families, teachers, and school staff, focusing on emotional regulation and academic success.
• Support teachers in implementing inclusive strategies and differentiated instruction within the classroom.
• Facilitate restorative conversations between schools and families to strengthen relationships.
• Deliver Continuing Professional Development (CPD) sessions for school staff on SEN best practices.
• Create and distribute accessible learning resources and tools to support inclusive education.
• Regularly review pupil progress and adjust interventions accordingly.
• Work flexibly, including occasional evenings and weekends, to meet the needs of children and families.

About You

We recognise this is a unique role and therefore realise you may not have experience in every aspect of the person specification. We value enthusiasm, a willingness to learn and passion for building resilience within our community.  We therefore encourage you to apply if you feel you align with our vision and approach, even if your experience to date does not match all elements of the role.

• Qualified Teacher Status (QTS) with a relevant SEN qualification or substantial experience in SEN support across multiple key stages.
• Strong knowledge of safeguarding policies and procedures, including the ability to respond to concerns.
• Experience working with children across different key stages and supporting children with SEN.
• An understanding of trauma informed and restorative practice alongside a willingness to learn more.
• Strong interpersonal and communication skills, with the ability to build positive relationships with diverse stakeholders.
• Experience working with families and understanding diverse cultural contexts.
• Familiarity with relevant education legislation and policies, including the Education Act 2002, Children and Families Act 2014, Equality Act 2010, and Keeping Children Safe in Education (2023).
• Ability to track pupil progress, implement data-driven interventions, and develop inclusive education policies.
• Commitment to professional development and safeguarding responsibilities.

Ready to Make an Impact? Apply Now! Submit your CV and a supporting statement (maximum 2 sides A4) outlining how you meet the role requirements. Please ensure both documents are in one file.

About the Organisation

The Grenfell Education Hub will open later this year to serve those most affected by the Grenfell Tower tragedy. The hub will provide educational support to children, young people, their families, and local schools.

Following a consultation process in 2023 and 2024, the hub will bring together a team of professionals, including four specialist teachers, an Educational Psychologist, a Speech and Language Therapist, an Occupational Therapist, a Careers Coordinator, and a Family Support Worker. Their time will be split between direct work with children and families in the hub and supporting local schools.

The hub’s objectives are to:

• Provide high-quality educational support to as many children and young people as possible.
• Build the skills and confidence of children, families, and education staff in local schools.
• Develop strong relationships with those most affected by the Grenfell Tower fire.
• Accurately assess its impact.

Diversity & Inclusion: The Education Hub is committed to building an inclusive and diverse workforce. We welcome applications from all backgrounds.

Other roles you may have experience in: SEN Teacher, Inclusion Lead, Pastoral Support Officer, Trauma-Informed Educator, Education Consultant, Education Coordinator, Teaching and Learning Lead, Behaviour Support Specialist.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Administrative tasks can be completed at home, but the majority of work will take place across East Surrey.

Purpose of the role.

The role of an Animal Welfare Officer can be very rewarding, making a real difference to the well-being of animals in our branch area. However, it can also be demanding. You will be dealing with friendly animals but also frightened, injured or wild animals. 

The successful candidate must be people-friendly. You will deal with people from all walks of life and sometimes distressed owners. You must remain calm and gathered, acting professionally at all times.

Animal Welfare Officers are predominantly lone workers, which can bring both physical and mental challenges. Whilst we ensure you feel supported, it is essential that applicants feel confident that they have the skills to work independently.

The Animal Welfare Officer will work alongside the Branch Manager and our committed board of Trustees to deliver the RSPCA Surrey East’s vision and strategy.

Primary role:

1. Support our local inspectors, dealing with animal rescues and transportation
2. Administer Veterinary financial assistance for pet owners on benefits
3. Manage our cat pods in various branches
4. Establish and manage the fostering and rehoming scheme
5. Increase engagement with our community
6. Support food banks with pet food and equipment
7. Support the Branch Manager with fundraising and information events
8. Develop and deliver community education 
9. Support the recruitment of volunteers to help support your role
10. Keep accurate records of activities to help optimise processes and enable the compilation of reports and statistics
11. Support the Branch Manager as required
12. Contribute to news and social media posts promoting our branch and work
13. Attend occasional Committee meetings to report on activities and future plans

Accountable to

Branch Manager (Line Manager) and RSPCA Surrey East Trustee Board

Working hours

35 hours per week, 5 out of any 7 days - including some weekends, evenings and Bank Holiday work.

Salary scale

£23,000 - £25,000 based on experience. Supplied with a fully expensed van.

Personal Specification

Essential

• Have a passion for animal welfare and a desire to promote and achieve the aims of the RSPCA
• Experienced in working with and handling animals, both domestic and wild
• Ability to be resilient in emotionally charged and challenging situations 
• Hold a full, valid UK driving license
• Ability to prioritise and manage time effectively to cover a wide geographic location and multiple demands
• High level of IT competence - capable of creating proposals, spreadsheets and completing reports
• Ability to create presentations and deliver them to different audiences comfortably and eloquently
• Ability to build and sustain mutually supportive relationships with external and internal stakeholders
• Confident and effective communication skills with a range of audiences including the general public, local businesses and volunteers
• Energetic and physically fit (regular heavy lifting is involved), comfortable working at heights, from ladders and in water

Preferred

• Registered Vet Nurse or holds an equivalent qualification
• RSPCA experience
• Experience working alone in a field-based role
• Familiarity with the geography of Surrey
• Understanding of key issues faced in the charity or animal welfare sector
• Some experience in fundraising and business development
• Familiar with social media 
• The role is field-based in East Surrey, so the successful applicant should ideally live in the area.

Rainbow Migration is the longest-running charity in Europe dedicated to supporting LGBTQI+ people through the asylum and immigration system and has been campaigning for their rights since 1993. We are recruiting for an Operations Officer to play a key role in supporting the effective day-to-day operations of the organisation.

This is an exciting time to join the organisation. We have grown rapidly in recent years from a small charity generating £200k income in 2019 to £1M in 2024. We are now expanding our operations team to support the larger staff team and delivery of our strategy.

This role will support the organisation’s ongoing development by helping ensure the charity has necessary systems in place and operates in line with its policies and procedures. You will support the organisation’s IT systems, digital transformation, HR, finance and administrative processes. Your responsibilities will include:

· Supporting the operation and improvement of systems that maintain delivery of our mission such as office management and administration, IT and HR

· Work closely with the Operations and Officer Manager to implement digital transformation to ensure that the organisation is using the best tools and working in as efficient a manner as possible

· Work closely with the Operations and Officer Manager and Administrator to ensure financial reports are produced accurately and in a timely manner

· Support the drafting of policies, procedures and systems used by the organisation

· Act as our day-to-day administrator for our database on Salesforce, with training provided as needed

· Provide first-tier support for IT problems within the organisation and liaise with our IT support provider when issues need escalation.

Rainbow Migration’s vision is that LGBTQI+ people can settle in the UK and lead fulfilling lives. Our values are: 

· Safety: We believe everyone should be safe from persecution and safe to be themselves. We strive to create a safe workplace culture, and we place importance on the wellbeing of everyone involved with Rainbow Migration. 

· Integrity: We are thorough and honest in everything we do, and we take responsibility for our actions. We want to be accountable to our communities and those who support us. 

· Belonging: We welcome and include all LGBTQI+ people, and we celebrate and value their range of experience in terms of gender, religion, race, age, disability status and class. We try to remove obstacles to participation, champion equality and promote a sense of family or home through our services. 

· Respect: We believe that every person is equal and deserves the same level of courtesy, care, and attention. We respect the rights, wishes and feelings of our service users, and campaign for their rights to be respected as they go through the asylum and immigration system. 

Diversity, inclusion and anti-oppression

At Rainbow Migration, we don’t just accept difference – we celebrate it, we support it, and we thrive on it. We’re proud to be an equal opportunity employer and we value diversity. We do not unlawfully discriminate on the basis of race, religion, colour, national origin, gender, gender identity sexual orientation, age, marital status, or disability status. We consider all qualified applicants, consistent with any legal requirements.

We strive to build a team that reflects the diversity of the community we work in and welcome applications from candidates who have been through the UK asylum system and people of colour, who are currently underrepresented among our staff in relation to our service users.

We are also reviewing what we do and how we do it through an anti-oppression and anti-racism lens, as well as investing in being more informed and led by LGBTQI+ people who have sought asylum.

We offer a guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 if they meet all the necessary criteria in the person specification. If you wish to qualify under this scheme, please make this clear when applying.

We send a selection of questions in advance of job interviews to give applicants more thinking time. You are welcome to take notes in interviews to help process information. If your interview is online, we can also put questions in the meeting chat. Please let us know if you would like other adjustments to support your interview process.

Role overview

Contract type: Permanent

Hours: Full-time (35 hours per week). Working part-time (minimum 21 hours) will be considered. Occasional work in the evenings and at weekends may be required but with plenty of notice. Rainbow Migration encourages staff to maintain a good work life balance and has a TOIL system in place.

Salary: Starting at £31,294 with potential annual step increases up to £35,086 (pro rata if working part time), plus statutory employer’s pension contribution. In addition to an annual step increase, we consider giving a separate inflationary increase every April.

Location: Rainbow Migration’s wheelchair accessible offices are located between Vauxhall and the Oval, London. This role will have an office-based contract but the postholder can choose to work from home for part of the week in agreement with their line manager as per our hybrid working policy. You must be available to work from our offices in London when necessary. The successful candidate would also be welcome to work from the office full-time if that is their preference. At the time of posting this advert, none of our staff are going into the office every day. There might also be occasional travel outside London with plenty of notice. Please contact us if you have any questions.

Annual leave: Initially 25 days per year. After two years of employment, this will increase by one day per year up to a maximum of 28 days (pro rata if working part-time).

Benefits:

· Two days of wellbeing leave to be taken at short notice in each calendar year (pro rata for part-time staff)

· Enhanced parental leave and pay

· Full pay for jury service (up to four weeks), compassionate leave (up to two weeks) and dependants’ leave (up to four days, pro rata for part-time staff)

· Separate salary step and inflationary increases considered every year

· TOIL system

· Hybrid working policy, including possibility of working abroad for 10 working days (pro rata for part-time staff) each year

· Policy on staff loans or salary advances for difficult times

· Work laptop and mobile phone

· Training and learning opportunities

· Occupational health assessments to disabled employees to understand how we can support and make reasonable adjustments

· Employee assistance programme which includes counselling service, wellness advice, legal and money advice, and other matters

· Clinical supervision for staff delivering services (a safe space with an independent therapist to offload and discuss about feelings and challenges)

How to apply:

Closing date: 9am Monday 28th April

Interview dates: Initial interviews will be 8th and 9th May by Zoom. A second round of face-to-face interviews in London will follow.

Please read the job description and person specification. If you have any questions about the role or would like to find out more before applying, then you can contact us via the email address on the website

Please send to the email address on the website:

1. Your CV

2. A written statement (max 1,000 words). Instead of a written statement you may submit your statement by video or audio recording (max 8 minutes)

We would also be grateful if you could complete this optional monitoring form

In your statement, please:

1. Explain why you are interested in this role and give examples of how you meet the person specification. In addition to what is on your CV, we want to hear about any relevant skills and experience that demonstrate how you meet the necessary (and, where applicable, advantageous) criteria for the role. Skills and experience could be from training, volunteering, interests or life experience

2. Confirm if you wish to be considered under the guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 (physical or mental impairment that has a ‘substantial’ and ‘long-term’ effect on your ability to do normal daily activities)

3. While AI can be a helpful tool, we expect all applications to be original and authentic. Please ensure your final submission personally reflects your own experiences, qualifications and style of writing. Transparency is valued, if you used AI to help with your application in any way, please explain why. Applications that are obviously written with AI without explanation will not be considered.

By submitting an application, you:

1. Confirm that you have the right to work in the UK and will produce the necessary documentation if you are offered this post.

2. Declare that to the best of your knowledge and belief, the information provided in your application is true and correct and that you understand that any false information or statement given will justify your dismissal from Rainbow Migration if appointed.

3. Accept that owing to the nature of the work, if successful, you will be required to disclose all unspent criminal records at the point of conditional job offer and subsequently to undergo a basic DBS (Disclosure and Barring Service) check

We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices and respect the personal circumstances and needs of people with lived experience.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for independent and confidential support for your job application from the Experts by Experience Employment Network. Please complete this form to request support and they will confirm if they can match you with a mentor to support your application.

In addition to the mentoring support, we have also partnered with Experts by Experience Employment Initiative to offer an online drop-in session on 17 April 12:00-13:00 to provide application guidance and tips to support experts by experience in their application. Please complete this form to register for this session.

Privacy notice

If you apply for this role, the information you provide will be processed according to Rainbow Migration's privacy policy. Rainbow Migration will not share your information with any third parties unless part of the recruitment process or are legally required to do so. By applying, you are permitting Rainbow Migration to access and use the information for recruitment purposes. Rainbow Migration will store data on unsuccessful applicants for 12 months after the conclusion of the recruitment campaign. Monitoring information is kept separately and is pseudonymised to avoid identification of applicants. It is amalgamated for statistical purposes and the original data is then deleted after six months.

Job Title: Fostering Recruitment Officer

Salary: £26,854 per annum pro rata (increasing to £29,838 pro rata in 18 months) + £750 per annum pro rata Homeworking Allowance 

Hours & Contract: 21 Hours per week - Permanent Role

Location: Within Merseyside, Cheshire West and Greater Manchester areas 

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.

As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults,  as well as our expanding Education and Health services. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.

In 2024 TACT became one of the top 5 charities to work for in the UK, placing 5th in the UK Best Companies Work For survey results , and a top 25 mid-sized company to work with across the whole of the UK.   97% of our people feel proud to work with TACT and think that TACT cares about their wellbeing, while 92% of our people would say they “ love working for TACT”.

This is an exciting opportunity to join TACT in the new role of Fostering Recruitment Officer as they grow their presence in the North West. The Fostering Recruitment Officer will drive recruitment of Foster Carers across the area, innovating engagement and participation alongside the Fostering Recruitment Manager, in collaboration with the whole team.

If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT,  apply now.  

Overall Duties of the Fostering Recruitment Officer will include:

• Working collaboratively across relevant teams to progress enquiry management
• Support community recruitment activity to create a consistent pipeline of carer applicants
• Facilitating a smooth application and assessment process for potential carers
• Undertaking essential administrative tasks relating to record keeping, creation of data for analysis, evidence for measuring objectives
• Creatively contribute to innovation and improvement of strategies and local activities
• Maintaining an understanding of regulations and requirements for provision of foster care services

 TACT offer an excellent employee benefits package including:

• 31 days paid holiday plus 8 annual bank holidays.
• Progression to salary target rate upon completion of 18 months service.
• 45p per mile for business travel.
• Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
• Family friendly policies.
• Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
• Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
• An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
• Menopause Policy and free Menopause Clinician Appointments.
• Stakeholder Pension Scheme (salary sacrifice).
• Fantastic learning and development opportunities for all roles.

The Fostering Recruitment Officer will be will be based within reasonable travelling distance of Merseyside, Cheshire West and Greater Manchester and will be required to visits potential new foster carers, attend face-to-face team meetings at least once a month and on other occasions for training and team wellbeing events.

An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.

Closing Date: Thursday 8th May 2025

• Interview Date: Monday 19th May 2025 (via Microsoft Teams)

Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.

TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.

Salary: £44,511 per annum (£43,761 per annum + £750 Homeworking Allowance per annum) + £4,082 London Weighting p.a. (if eligible)

Hours: 35 Hours per week

Contract: Permanent

Location: Homebased anywhere in the UK with some travel required

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.

As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults,  as well as our expanding Education and Health services. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.

In 2024 TACT became one of the top 5 charities to work for in the UK, placing 5th in the UK Best Companies Work For survey results , and a top 25 mid-sized company to work with across the whole of the UK.   97% of our people feel proud to work with TACT and think that TACT cares about their wellbeing, while 92% of our people would say they “ love working for TACT”.

If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.

Overall Duties of the Commercial Bid Writer & Fundraiser  will include:

• Taking the lead in identifying, coordinating, and managing tendering opportunities, processes, and contracts for TACT.
• Overseeing the commissioning and contractual tender portfolio, which will involve ensuring high-quality submissions, and maintaining compliance with all relevant procedures.
• Contribute to fundraising efforts by developing and managing grant applications, securing corporate partnerships, and coordinating annual fundraising events.

The main requirements for this role include:

• GCSE grade C or above in Maths and English or equivalent qualification.
• Proven experience in bid and tender writing with a strong track record of successful submissions.
• Experience in fundraising, particularly in grant applications, corporate partnerships, and donor engagement.
• Knowledge of fundraising legislation, regulations and record-keeping.
• An understanding of the children’s social care system.
• Familiarity with trusts, foundations, corporate fundraising, and major donor funding mechanisms.
• Excellent communication and stakeholder management skills.
• Strong research and analytical skills to identify tender and funding opportunities.
• Highly organised, with the ability to track and manage multiple contracts and funding streams.
• Exceptional writing skills with the ability to craft compelling and accurate documentation.
• Competent using MS Office Suite including Teams, Word, Excel, PowerPoint etc

 TACT offer an excellent employee benefits package including:

• 31 days paid holiday plus 8 annual bank holidays.
• Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
• Family friendly policies.
• Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
• Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
• An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
• Menopause Policy and free Menopause Clinician Appointments.
• Stakeholder Pension Scheme (salary sacrifice).
• Fantastic learning and development opportunities for all roles.

The  Commercial Bid Writer & Fundraiser may be homebased within England, Scotland or Wales but will be required to travel to face-to-face meetings, training and team wellbeing events as and when required.

A Standard DBS clearance is required for this role and will be processed by TACT on your behalf.

Closing Date: Wednesday, 30th April 2025

• Interview Date: Monday, 12th May 2025 (via Microsoft Teams)

Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.

TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.

Fundraising Partnership Officer

We seek an enthusiastic and motivational individual with a clear understanding of corporate lead generation and conversion to support the ambitious targets of the Partnerships Team within the Relationships Team of the Regional Fundraising team.

Position: CE356 Partnership Officer

Location: Home-based in Scotland. However, extensive travel will be required as part of this role (may include team meetings or other work-related meetings).

Hours: Full-time, 35 hours per week

Salary: Circa £31,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance with where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: Wednesday 23rd April 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. 

Interview Date: First interview Wednesday 30 April, Second interview Tuesday 6 May

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

This is an exciting new role in a newly formed team, built to acquire strategic corporate partnerships and community connections by building strong networks and utilising your skills to influence and engage with supporters. 

Key responsibilities will include:

• Develop a robust pipeline of future support focussing on high value relationships.

• Deliver engagement strategies and products to enhance the conversion rate of your pipeline.

• Develop and deliver a relationship plan for each partner that provides added financial value, recognition, and strategic interventions to enable the best supporter experience.

• Deliver an individual income target.

• Track and monitor income and pipeline values providing commentary to support the Partnerships Manager with forecasting and budget design.

About You

You will have experience in delivering against ambitious new business targets and add demonstrable value through effective account management. You will manage Scotland where you will proactively canvas regional corporate and community organisation new business whilst successfully account managing partnerships.  Ideally, you will also have experience with national approaches and joint projects.

You will have a passion for fundraising and considerable experience of communicating effectively to a wide audience via a wide range of mediums, including but not limited to face to face, in writing, by email, on the telephone, via social media and public speaking. You will be driven to deliver excellent experiences for both colleagues and partners and in turn support significant income growth. 

To fulfil the role, you must be a resident of the UK and have the right to work in the UK. 

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. 

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. 

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. 

It’s only thanks to the generosity of supporters and donors that they can provide vital support.

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Fundraising, Fundraiser, Fundraising Officer, Regional Fundraiser, Corporate Fundraiser, Community Fundraiser, Regional Fundraising, Corporate Fundraising, Community Fundraising, Corporate Partnerships, Account Manager, Sales Executive, Sales, Business Development Manager, Business Development Executive. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Age UK Westminster is delighted to offer a new role within our successful Information and Advice Team, with a focus on supporting Westminster residents from Global Majorities, gaining skills and knowledge to develop your career in I&A.

The successful applicant will benefit from working within an experienced and friendly team. Full training, including completion of Level 3 Information and Advice certification, will be provided. If you are fluent in one of the following languages, Arabic, Somali or Bengali, and would like to  work with us to enable our team to better support non-English speaking Westminster older residents to access our Information and advice service, this could be the role for you.

This is a real opportunity to build a career in Information and Advice. Join us to make a real difference to the older residents of Westminster.

Closing Date: 30th April

About Us

At Sedulo we are building a world-class team to deliver our mission to make positive change in the communities we work in. We do this by:

• Working with our clients to transform their business and personal finances
• Connecting and contributing to the business community in the cities we are located in
• Working with charities by fundraising and influencing change both now and in the future through the Sedulo Foundation
• Being a great place to work and develop your career

We offer a full range of services from the inception of the business concept, throughout growth of the entity and on to exit strategies. There is no typical clientele; we work with start-ups through to multinational, listed companies.

At Sedulo we embrace a holistic and innovative culture with diversity and integrity at the heart. We are working to build an open and inclusive environment which supports the needs of all our team members.

We are looking for people to join the team who want to deliver beyond expectation and get results. Whether this be through embracing feedback, creating fulfilling relationships with colleagues and clients, being genuinely interested in their work, or by simply being the best version of themselves. At Sedulo, we know how important it is to create an environment for positive change, both in work and in the communities, we work within. This is demonstrated through our persistent commitment to charitable projects and a strong focus on innovation in everything that we do. You can make an impact at Sedulo, not only through delivering amazing work, but also through participating in the charity campaigns we run throughout the year. Alongside all of this, our events team ensure we also have a lot of fun – with countless wellbeing activities and events being hosted at all our offices every week!

We understand that to be a world class organisation, we must embrace uniqueness and choose courage over comfort. Everything we strive to be is grounded in our core values: Personable, Integrity, Holistic, Innovative and Deliver Beyond Expectation.

The Role

We are a leading department specialising in delivering tailored financial services to the not-for-profit sector. Our clients include charities, social enterprises, and other nonprofit organisations dedicated to making a positive impact. We pride ourselves on our expert knowledge, collaborative approach, and commitment to supporting the unique needs of this sector.

We are seeking a proactive and skilled Assistant Manager to join our team and play a pivotal role in providing exceptional service to our clients while contributing to the growth and development of the wider firm.

Role Objectives

Client Management:

• Oversee a portfolio of clients in the not-for-profit sector, ensuring high-quality service delivery.
• Build and maintain strong client relationships, acting as a trusted advisor for their financial and compliance needs.
• Review and interpret financial information to provide insights and recommendations to clients.

Team Leadership:

• Supervise and mentor junior team members, providing guidance and training to enhance their skills and performance.
• Delegate tasks effectively, ensuring deadlines and quality standards are met.
• Conduct performance reviews and support team members' professional development.

Technical Expertise:

• Prepare and review financial statements in accordance with UK GAAP, FRS 102, and the Charities SORP.
• Prepare and review management accounts, cashflows, budgets and provide advice to the client where necessary.
• Advise on financial systems and policies, with the skills to implement any agreed changes.

Practice Development:

• Support senior management in identifying opportunities for growth and development within the not-for-profit sector.
• Contribute to business development activities, including preparing proposals and attending networking events.
• Stay updated on industry trends, regulatory changes, and best practices to maintain the firm's expertise and reputation.

 Knowledge, Skills and Experience Required

• ACA/ACCA qualified (or equivalent), with a strong background in accountancy.
• Proven experience in a similar role, ideally within an accountancy practice but will also consider someone with strong finance manager experience.
• Must have knowledge and understanding of the not-for-profit sector, including Charities SORP.

What we really need

• Strong technical accounting skills.
• Excellent communication and interpersonal skills, with the ability to build lasting client relationships.
• Leadership and mentoring abilities, fostering a positive and collaborative team environment.
• Proactive and solution-oriented mindset, with strong problem-solving skills.
• High level of organisation and attention to detail, ensuring accuracy and efficiency in all work.

What we offer

• A company mantra of having fun together, getting results together and giving back together
• The opportunity to work with some of the fastest growing and most exciting companies in the country
• A bespoke training and development plan with the opportunity to expand and diversify your skills
• 26 days holiday, company pension scheme, health care plan, cycle to work scheme, death in service benefits and access to our in-house Wealth Planning and Mortgage departments
• Smart working and agile working hours including the ability to work remotely for up to 20% of your contracted time
• Ability to work away from home remotely for up to 4 weeks per year, great for extending a trip to see family or making the most of warmer climates
• All expenses paid annual social trip overseas

Our aim is to encourage and support all applicants during the application process, if you have any reasonable adjustments that you will require, please do not hesitate to let us know. 

Letchworth Foodbank is seeking an exceptional part-time Charity Manager to lead our organisation.   Our mission is the prevention or relief of poverty in our area by serving the needy in Letchworth, Hitchin and Baldock.  Receiving donations and grants of over £200,000 per annum, the Foodbank distributes over 40 tonnes of food and £50,000 of food vouchers every year to those that need it most.

As an organisation relying entirely on grants and donations, we face challenging hurdles to maintain and grow our income base in order to meet the increasingly complex needs of our clients.  Our strategy is not to stand still but to increase our reach and impact and we require a Charity Manager that shares our ambitions and has the capability to drive our strategy forwards.

We are a volunteer-based organisation with over 75 active volunteers supporting the breadth of operations from warehousing to client facing distribution centres.  We also work closely with local social care institutions and authorities on both funding for the Foodbank and ensuring our support for the needy helps them get back on their feet on a sustainable basis.  The Charity Manager will lead our volunteer team as well as engaging with the institutions and authorities that we work with to achieve our mission and implement our strategy.

The Charity Manager will be a leader driven by our mission, with empathy for our clients and the volunteers they will lead and possessing the skills to deliver our strategy with the support of the organisations and institutions we work with.

Further details of the position are provided in the attached job description.

Vacancy Reference Number:

QC/PROG/UK-R1

Position Title:

Quality Coordinator

Reports to:

Programmes Manager

Department:

Programmes

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

Hours of Work:

Full-time, 35 hours per week

Salary Range:

£27,000 - £32,000.00 per annum (commensurate with experience)

Terms of Employment:

6-Months’ Fixed-Term Contract (with a 3-Month Probationary Period)

Application Process & Closing Date:

Send an up-to-date CV and supporting Covering Letter by Email by no later than 4th May 2025

Approx. Interview & Role Commencement Date(s):

· Interviews: As and when strong candidates identified

· Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold either a ‘In-Person’ or Online Interview (via MS Teams, Zoom or Skype) with Muslim Hands; therefore, please familiarise yourself with MS Teams, Zoom or Skype prior to submitting your Application.

Other Information:

Muslim Hands’ Open Kitchen is a community initiative dedicated to providing nutritious, hot meals to individuals in need, while fostering a welcoming and compassionate environment. With three operational Open Kitchens, our mission is to not only alleviate food insecurity but also to serve with dignity, respect, and care. We are looking for a dynamic Quality Coordinator to join our team and help standardise operations, ensuring consistent high-quality service. Additionally, this role will involve creating a blueprint to facilitate the expansion of Muslim Hands’ Open Kitchens across the UK.

Role Overview:

The Quality Coordinator will play a key role in ensuring the smooth and consistent delivery of services across our three Open Kitchens. This includes developing and implementing standard operating procedures (SOPs) related to staff training, volunteer engagement, service delivery, and interactions with service users. In addition, the Quality Coordinator will be responsible for designing a scalable operational blueprint that will enable Muslim Hands to expand its network of Open Kitchens across the UK, replicating best practices and maintaining high standards at new locations.

Main Responsibilities:

1. Development and Implementation of SOPs

Develop and document Standard Operating Procedures (SOPs) for key operational areas, including:

Staff training and induction programmes.

Standardising service delivery (e.g., food preparation, hygiene, and presentation).

Volunteer engagement, management, and retention strategies.

Interactions with service users, ensuring dignity, respect, and cultural sensitivity.

Ensure consistency in operations and service quality across the existing three Open Kitchens.

Regularly review and update SOPs to incorporate feedback from staff, volunteers, and service users.

2. Staff Training & Development

Design and deliver a structured staff training programme covering food safety, hygiene, customer service, safe guarding and kitchen operations.

Ensure that staff are equipped with the necessary skills and knowledge to deliver a high-quality service.

Work with the Programmes Manager and other stakeholders to identify and address training needs or gaps in staff performance.

Conduct performance evaluations and ensure continuous development opportunities for staff members.

3. Standardising Service Delivery

Develop and implement service standards that ensure a consistent and positive experience for all service users, regardless of which Open Kitchen they visit.

Establish guidelines for meal preparation, serving protocols, and dining area management.

Introduce service quality audits to assess and ensure the effectiveness of standardised procedures.

Track service delivery performance and guest satisfaction, and make recommendations for improvement where necessary.

4. Volunteer Engagement and Management

Create and implement a volunteer engagement strategy to attract, train, and retain volunteers across all Open Kitchens.

Develop clear role descriptions, training materials, and expectations for volunteers.

Ensure that all volunteers are trained in food safety and service protocols, and understand the mission of Muslim Hands’ Open Kitchen.

Maintain a positive, welcoming environment for volunteers, and develop strategies to foster long-term volunteer relationships.

5. Service User Interactions

Develop guidelines to ensure that all service users are treated with dignity, respect, and compassion in line with the values of Muslim Hands.

Train staff and volunteers on communication, conflict resolution, and cultural sensitivity.

Gather and analyse feedback from service users to continually improve the guest experience.

Establish and maintain protocols for managing difficult situations with service users effectively and with empathy.

6. Quality Assurance and Continuous Improvement

Regularly assess the performance of the Open Kitchens through audits, inspections, and service user feedback.

Identify opportunities for improvement in service delivery, staff training, and volunteer engagement.

Recommend and implement changes to SOPs based on assessments and findings.

Work with the Programme Manager and Open Kitchen Coordinator to track key performance indicators (KPIs) related to service quality and user satisfaction.

7. Blueprint for Expansion

Design a blueprint for setting up new Muslim Hands’ Open Kitchens across the UK, ensuring that they follow the same standards of service and operations.

Document key learnings from the existing Open Kitchens to create a replicable model that can be applied to future locations.

Collaborate with the Programme Manager identify potential new locations and establish expansion plans.

Ensure that the blueprint includes staffing, volunteer management, operational procedures, and compliance with local regulations.

8. Reporting & Communication

Provide regular reports to the Programmes Manager on the status of quality initiatives, SOP implementation, and service delivery.

Document and report on volunteer engagement, service quality audits, and training outcomes.

Ensure transparent communication with staff and volunteers about updates to SOPs, quality standards, and service delivery.

Qualifications and Skills

Education: Bachelor’s degree in Quality Management, Public Health, Non-profit Management, Hospitality, or a related field preferred.

Experience: 3-5 years of experience in quality assurance, operations coordination, or programme management, ideally within a non-profit or food service setting.

Strong understanding of food safety regulations and service quality standards.

Experience in developing and implementing SOPs, training programmes, and quality audits.

Excellent communication and interpersonal skills, with the ability to train, motivate, and engage staff and volunteers.

Strong problem-solving skills with a continuous improvement mindset.

Ability to manage multiple priorities and projects across different locations.

Proficiency in using Microsoft Office Suite and quality management systems.

Work Context

· The post is based in Nottingham and will involve regular travel to three Open Kitchens and potential new locations, so a valid driver’s licence and reliable transport are desired.

Some evening and weekend work may be required to support kitchen operations and events.

Deadline for applications is 4th May 2025 however we reserve the right to end the application procedure early should the right candidate be found.

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

Patient Experience Manager - Horatio’s Garden, Stoke Mandeville

Salary: £36,000 FTE

Location: The National Spinal Injuries Centre, Stoke Mandeville Hospital, Aylesbury

Contract type/ hours: Full time, permanent. 37.5 hours a week, to include 5 hours on one weekend afternoon, every other week

Closing date: Wednesday 30 April, 2025

Start date: End May/beginning June 2025

We are seeking an enthusiastic and experienced manager for a prestigious new role in our garden at the National Spinal Injuries Centre at Stoke Mandeville. 

Horatio’s Garden is a nationwide charity creating and nurturing beautifully designed gardens in NHS’s spinal injury centres. The Patient Experience Manager will be the figure head/ambassador for the garden. 

You will be responsible for the smooth running of a thriving, vibrant garden ensuring the patient and their family are appropriately supported throughout their time in Stoke Mandeville. 

This role requires you to manage a large established team of volunteers and work closely with the Gardener who maintains the horticultural standard of the garden and delivers therapeutic horticulture sessions. 

You will be managed by the national Patient Experience Lead, as well as developing and maintaining relationships with clinical and non-clinical NHS staff, corporate sponsors, funders, the Fundraising team, and the Events Programme Manager. 

The fully accessible garden has been beautifully designed and maintained, and the role of the garden needs to reflect an appropriate environment for patients and their families at all stages of their recovery.  From the initial welcome, to ensuring the contact and relationship is consistent with activities to suit their needs.

You will be responsible for developing and delivering social activities, supported by the charity’s Events Programme Manager and in collaboration with the wider Stoke Mandeville team. These activities will mainly need to be held on a weekend afternoon which is a critical time in the garden when most patients are available and often have friends and family to visit. Currently the Arts programme includes crafts, quizzes, seasonal celebrations with lunches, in addition sessional creative experts also deliver glass fusing workshops, felting, printing, talks, painting, ceramic workshop, live music performances.

This is a fantastic opportunity for a confident, proactive individual who is efficient, well organised and has outstanding communication and relationship building skills. You will need to be adaptable and friendly and confident working with a wide range of people including people with spinal injuries and their families, NHS staff, volunteers and many different teams within the charity.

Key Responsibilities include:

· Develop relationships with patients and families to ensure the best experience for them in the garden at every stage of their rehabilitation

· Develop and maintain productive and collaborative relationships with NHS clinical teams and voluntary services

· Work with the newly appointed Impact Manager to monitor patient experience and the impact of the garden

· Manage the team of volunteers to ensure the smooth running of the garden with patient experience at its core

· Maintain a consistent social and arts activity programme appropriate for the current patient group, liaising with the Events Programme Manager and managing the volunteers accordingly

· Host corporate sponsor events and fundraising opportunities

· Work with fundraising managers and volunteers to develop opportunities to generate income in the garden through friends, corporate friends and third-party fundraising

· Ensure the garden is managed to allow the correct balance is in place to benefit both patients and external parties (major donors, trusts, corporate groups and other visitors)

· Represent the garden and charity at key events and speaking opportunities

· Work closely with the communications team to develop and ensure clear messaging in and outside the garden

· Ensure all budgeting and administrative tasks associated with the garden are monitored, completed and maintained

Knowledge, Skills and Experience 

Essential 

• Outstanding interpersonal skills with the ability to successfully develop new working relationships
• Experience of leading and managing teams 
• Experience of working with volunteers 
• Stakeholder engagement and networking
• Excellent communication skills
• Confident public speaker
• Delivering social events
• Experience in managing budgets and petty cash
• Good IT skills, specifically proficient with Microsoft Office 365: Outlook, Word, Excel, PowerPoint 

Desirable 

• Experience of working with the NHS or in a health care setting
• Interest and understanding in wellbeing benefits of gardens 
• Experience of therapeutic activities
• Digital photography 
• Supplier management and ordering 

Qualities 

• Professional and confident 
• Excellent communication and relationship building skills
• Proactive, can-do attitude
• Empathetic and kind
• Calm under pressure 
• Ability to prioritise and adapt to changing needs of each working day 
• Self-motivated and capable of working with the minimum of direction but understanding the limits of your knowledge and able to seek advice when required 

As a Charity we are committed to creating and promoting a culture that protects and preserves the welfare of the vulnerable people in our care. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining and evaluating information from and about candidates including criminal record checks, to ensure that all persons appointed are suitable to work for our Charity. 

We are an equal opportunity employer and welcome applications from all sectors of society. 

NOTE: DBS, medical and reference checks will be conducted as part of the recruitment process.

Location:  Home-based with frequent travel to projects across Newcastle, Gateshead, Sunderland, Middlesbrough and Hartlepool

Contract:  Maternity cover contract, fixed-term to 17 April 2026 (or to the return of the substantive postholder, whichever is sooner)

Do you want to work with multiple award-winning charity, FoodCycle? If you love good food and great conversation, then this is the role for you!

We connect communities, reducing loneliness and food poverty – working with thousands of volunteers and surplus food to help everyone who needs us. By creating welcoming spaces for people from all walks of life to meet, eat and have conversations, we are supporting people’s health and mental wellbeing.

As Project Support Officer you will support our Regional Manager with volunteer recruitment, documentation, and giving our volunteers a fantastic experience. Each of our Community Meal Projects is run by Project Leaders (volunteer position). You will support Project Leaders in running our Community Meals, and will give extra support to our projects as and when required.

This support could range from developing relationships with our food suppliers, researching local organisations to support with guest outreach, recruiting new Project Leaders for the Region, or attending Projects. The right person for this role is customer service oriented with great communication skills, enjoys being organized, has a can-do attitude, and understands that they are a key component in supporting our fantastic Projects.

There will be frequent travel to our projects in the North East, and evening and weekend work will be needed to cover our projects. A full driving license and access to a vehicle for work purposes is essential for this rewarding role.

Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.

How to apply:  Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.

Deadline for your application:  11.59pm on Wednesday 23rd April

Interview process: Shortlisted candidates will need to complete a 30 minute task prior to being invited to interview.

Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected. We are a Disability Confident Scheme member. 

Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.

Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Specialist Housing IDVA

Salary: £26,000 - £32,000 Pro Rata

Location: Hammersmith (with possible co-location with key partners)

Hours: 4 days / 28 hours a week

Contract: Fixed Term until 31 March 2026

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

The Specialist Housing Advocate will work within a dynamic, fast paced team to provide intervention, advocacy and support that empowers women and ensures that the voice of survivors informs every stage of their journey towards improved safety. This is a new and exciting service, and we are looking for someone passionate about ensuring that all survivors of domestic abuse are able to access safe and appropriate accommodation which meets their needs.

To be successful as Specialist Housing IDVA you will need the below experience and skills:

You will have an excellent understanding of domestic abuse and its effects on survivors and their children, and of best practice within the domestic abuse and housing sectors. You will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. The post holder will hold a caseload of survivors and will also be required to support Advance’s duty team on a rota basis which will involve completing intake assessments and providing crisis intervention support.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

Closing Date for Applications: 4th May 2025

Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

A 35-hour working week

An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

Additional days off to celebrate International Women’s Day, and for religious observance and moving home

Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

Pension scheme

Enhanced maternity/adoption provision

Access to our Employee Assistance Programme

Employee eye-care scheme

Clinical supervision for front line staff and first line management roles

Refer a Friend Scheme - £250 for each referral who passes probation

Organisation wide away days

Thorough induction and training

Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Housing Officer

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Are you someone who thrives in a dynamic environment, enjoys problem-solving, and is passionate about making a difference in the lives of residents? If so, this could be the perfect role for you! 

Job Title: Group Housing Officer

Location: Islington, London with hybrid working including one day in the office and regular visits across our services which may include London, Brighton, Kent, Luton, and Bedford

Shift Pattern: 37.5 hours per week, Monday to Friday 09:00 - 17:00 with some flexibility as required

Salary: £35,700

About the Group Housing Officer role:

We are looking for a dedicated, proactive and experienced Group Housing Officer to join our small, close-knit housing management team. In this role, you will be responsible for the housing management functions relating to but not limited to occupancy, charge collection, and monitoring of health and safety for a patch of residential supported accommodation services.  

You will work independently, with autonomy over your own working schedule and meeting priorities, as well as working as part of the wider team and in collaboration with our services. You will support our Service Managers with the smooth operation of their properties, maintaining high standards of housing management, and supporting the needs of our residents in relation to housing management. You will support with the management and auditing of rent accounts to help maximise organisational income. This is a great role if you have the passion for what we do, and have a background in housing management!

What are we looking for from a Group Housing Officer:

• Experience in effective rent collection and management of arrears
• Proven experience in housing management which includes health, safety and environment and anti-social behaviour
• Proven experience of collaborative working across different geographically dispersed teams
• Understanding of welfare benefits and entitlements including but not limited to housing benefit
• Proactive nature, with the ability to make decisions to resolve challenging situations within the capacity and level of the role
• Ability and willingness to attend regular visits to our different service locations and other locations as required within the capacity of the role
• Building Audits: Carry out quarterly health and safety building audits to ensure compliance and safety standards are met.
• Health and Safety: Oversee health and safety matters across the accommodation buildings, ensuring a safe and secure environment for residents.
• Organisational Skills: The ability to prioritise workloads effectively while maintaining attention to detail.
• Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer:

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. 

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.  

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.