Welfare Jobs
An exciting opportunity has arisen for a Shop Manager to join our Dorking Team. As a Shop Manager, you will be reporting to the Retail Operations Manager. Your role will be to be responsible and accountable for maximising shop profit by achieving budgeted income, controlling shop expenditure in line with budget and recruiting and retaining a motivated team of volunteers.
Knowing what it takes to maximise shop sales, you will possess a sound knowledge of technical terms and commercial arithmetic, and an excellent understanding of working within a customer focused environment. With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
You will be a natural and enthusiastic leader able to provide challenge and support to a high performing team. This is a chance for an outstanding candidate to make a significant and lasting difference to the lives of thousands of children and families.
Role Requirements
Income generation
To manage the Retail budget to achieve agreed targets:
• To maximise shop sales by achieving agreed targets both through donated stock and bought in/new goods. This involves proactive stock generation, optimum pricing, processing stock to agreed amounts and stock planning.
• Achieve Gift Aid sales conversion target through maximising new donor sign up and encouraging repeat donations.
• Achieve the shops Raffle sales targets through involving the shops team.
• To maintain high levels of shop presentation by merchandising and housekeeping to agreed standards as set out in the Shops Operations manual.
• Manage the stock levels of bought in/new goods, to include ordering of more stock as and when necessary and recording key performance indicators (KPIs).
• Assist in holding and attending Fundraising events to promote the awareness of The Children’s Trust.
• To source links with local communities to promote Retail in the community via media and other sources.
• Role involves a degree of manual handling in sorting and lifting of stock.
Administration and compliance
To ensure adherence to The Children’s Trust policies and procedures, in particular ensuring full compliance of the shops in line with all Health & Safety legislation, Trading Standards, Risk Assessments, Gift Aid, Raffle and all other legal or statutory requirements:
• To control shop expenditure through effective cost control of weekly expenses.
• To ensure minimum losses of both stock and cash by following bank and till procedures, and safeguarding the property of The Children’s Trust at all times.
• To adhere to all Policies and Procedures including those relating to the compliance with Health and Safety responsibilities, Gift Aid and Raffle.
• To be responsible for the daily management of Health and safety within the shops, completing daily checks and contributing to Risk Assessments.
• To complete all administration to meet the requirements, standard and deadlines for whom this work is produced.
• Embracing the change and development of new technology in the shop, for example The Loop (internal intranet) and Chariot (EPOS till system).
• Timely efficient responses to requests for information including voice and email messages.
• To fulfil any other agreed duties that may at times be reasonably required.
Personnel and Training
To ensure the Shops team are: recruited, retained and developed:
• Provides positive, visible and proactive leadership to the Assistant Manager and Shops Volunteer team.
• To manage all employees and volunteers within the Shop in accordance with the aims and values of The Children’s Trust.
• To be responsible for the daily management of the shop team, including contribution to performance reviews for any Assistant Shop Managers.
• To recruit, support and retain team of shop volunteers.
• Provide induction and training for both Assistant Shop Manager and volunteer team as and when necessary.
• Attend where appropriate, training courses relevant to the development of the role
• Promote awareness of relevant training courses and development opportunities to others within the team.
• Attendance at Retail Sales Meetings and responsible for cascading information to Shops team as appropriate.
• To assist the Retail Sales Manager in shop openings and closures.
• Undertake relief cover within The Trust’s shops as and when required.
• Carries out duties in accordance with Trust values.
Customer Service
To ensure customer care and quality of service:
• To provide excellent customer care through quality of service, dealing with complaints both efficiently and effectively, and having a good understanding of what The Children’s Trust does.
• Support other shops and fundraising colleagues as and when necessary.
• Adheres to all health and safety guidelines, including infection prevention and control.
• Provide evidence of a valid NHS Covid Pass or acceptable proof of Covid vaccination or medical exemption and all vaccinations (or medical exemption) required for the post.
• Adhere to manual handling procedures and complete mandatory manual handling training.
• Promotes the health and safety of others.
• Uses the incident reporting and risk assessment system (IRAR), to identify and report risks and incidents/actions if directed.
• Responsible for identifying and mitigating risk within the work environment.
Wellbeing and Emotional Resilience
• Maintains a positive approach and outlook when dealing with change and overcoming challenges and problems.
• Recognises own limitations, develops realistic goals, and uses support network resource when or if necessary.
• Treats challenges and problems as a learning experience.
• Remains organised and focused when under pressure.
• Responds appropriately and effectively to all constructive feedback.
• Motivates self and others.
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
We are looking for a Head Of High Value Giving with an inspiring national social welfare charity, to be responsible for the philanthropic donations from Major Donors, Trusts and Foundations, and Statutory Funders.
This is a hybrid role, with 2 days a week in the London office.
The Charity
A long standing national charity, dedicated to providing life long support from advice services to rehabilitation. They have a staff of c1,500 people securing over 150m last year.
You will be joining a highly respected organisation, known for its supportive and inclusive working culture, offering fantastic benefits including 28 days paid holiday per year (plus bank holidays), contributory pension scheme -employer contribution up to max of 10% and an employee assistance programme as well as much more!
The Role
Please note internally the role is known as Senior Trusts and Philanthropy Manager.
Develop the strategy and plan for the high value programme (Trusts, Foundations, mid value and major donor) raising over £1m per annum (c£800k trusts).
Manage a portfolio of high value donors, providing compelling and engaging cultivation and stewardship plans, cases for support and impact reporting.
Effectively lead, inspire, manage, and develop the Donor Relationship team, ensuring each team member is enabled to make an effective contribution.
Manage the formal budgeting and planning process for the team to ensure sound investment of resources, accurate planning and reporting.
The Candidate
Demonstrable experience of working with high value charitable Trusts and Foundations and with high net-worth individuals, either in the charity or corporate sector.
Demonstrable experience of managing and developing a team, motivating, tailoring development plans and building individual skills and confidence.
Substantial experience of budget management.
Demonstrable experience of writing proposals or business plans.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Part qualified/fully qualified Financial Accountant
Do you have a passion for animal welfare and a strong financial background?
I am working with an animal charity who are seeking a skilled and motivated Financial Accountant to join their dedicated finance team in central London. This is a key role responsible for ensuring the overall financial controls are in order and accurate financial statements are done. This is a 3 month fixed term contract with a possibility of being extended.
The Ideal Candidate:
- Relevant experience in financial accounting, ideally within an international charity.
- Have deep understanding of SORP, UK GAAP, and IFRS accounting standards.
- Ideally have experience using Microsoft Business Central and excel at an advanced level.
- A strong background within managing payroll with working knowledge of payroll processes and experience auditing monthly payroll runs.
- Maintains an understanding of VAT and HMRC regulations.
- Thrives in a fast-paced environment and able to work with multicurrency accounting practices.
What You'll Do:
- Oversee financial transaction processing, ensuring controls and risk management are running seamlessly.
- Manage all aspects of UK payroll processing, including compliance with HMRC regulations.
- Support the production of accurate and timely consolidated financial statements.
The Financial Accountant will have a strong background within Payroll, VAT and financial controls. Must be confident to work in a high-pressured role and have worked with an accounting system such as Business Central within the charity sector.
To be considered for this role the Financial Accountant needs to have a proven track record of working within a Financial Controller role.
This temporary contract is to start ASAP and charity sector experience is a must. If you have the above background and skillset and keen to know more please apply to TPP Recruitment by sending your CV to [email protected]
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.
We are currently two years into our Equity, Diversity and Inclusion (EDI) strategy and are due to publish our progress in Autumn 2024. The EDI Lead will join the Head of EDI to help grow, develop, and support our diversity staff networks and our team of colleague trainers who deliver in-house EDI training and to curate our staff EDI learning journey.
We are seeking someone with experience in project management, particularly change management, and experience with staff diversity networks or employee resource groups (ERGs) and developing impactful learning solutions (design, delivery and evaluation). The successful candidate will demonstrate working knowledge and understanding of EDI concepts and language, along with effective communication and interpersonal skills to engage colleagues of all cultures, backgrounds and experience.
Anna Freud is made up of people with a passion for change, which requires in-depth understanding of how EDI impacts the work we do and those we serve as a leading mental health charity recognised internationally. The EDI Lead will work with teams across the organisation including our People and Culture team to shape meaningful interventions and improve representation in our services and staff.
This will be an influential role supporting more equitable and inclusive practice for our staff, and in our schools work, clinical, research, and education and training.
Location
Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH).
Contract duration
Permanent.
Closing date for applications
Midday (12pm), ), Monday 8 July 2024.
Notification of interview
Shortlisted applicants will be notified no later than Thursday 11 July 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews
Interviews will be held remotely Thursday 18 July and/or Thursday 25 July 2024.
How to apply
Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.
The client requests no contact from agencies or media sales.
A fantastic Foundation working to tackle child poverty, deforestation and domestic abuse are looking to recruit a highly skilled and experienced Project Manager – Child Poverty.
Salary: Circa £50,000
Location: Central London (fully office based)
The Project Manager - Child Poverty will oversee projects aimed at reducing child poverty, particularly focusing on initiatives that tackle child hunger and provide necessary support services. This role involves managing partnerships with charities, planning and executing support initiatives, and engaging with community stakeholders to drive impactful change.
Key Responsibilities include:
- Leading and managing projects addressing child poverty and hunger; developing project plans, timelines, and budgets and monitoring project progress.
- Planning, coordinating, and implementing initiatives to alleviate child hunger and provide support to children in need.
- Working closely with charities, schools, and community organisations to ensure effective delivery of support services.
- Building and maintaining strong relationships with charitable organisations, community groups, and other stakeholders.
- Engaging with local communities to understand needs and tailor support initiatives accordingly.
The successful candidate will have a Bachelor’s degree in Social Work, Project Management, Public Administration, or a related field and a minimum of 3-5 years of project management experience, preferably in social programs or child welfare. Experience working with charities and managing community-based projects is key, as is a knowledge of child poverty issues and support systems in the UK. You must also have the ability to travel within the UK as required.
Please note, applications are being considered on a rolling basis and only successful candidates will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Tenant Liaison Officer
We are looking for a Tenant Liaison Officer to join the team in this remote/hybrid working role.
If you are passionate about working with spinally injured people to help them achieve independence and integration, then apply today!
Position: Tenant Liaison Officer
Location: Stanmore/Hybrid or remote working (some travel will be required)
Job type: Permanent
Hours: Full time, 35 hours a week
Salary: £29 - £33,000 per annum
Closing Date: 4th July 2024. Please note that shortlisting will be taking place on a rolling basis, so apply early to avoid disappointment.
The Role
Amongst the services provided by the charity are Independent Living advice, provision of Assistive Technology, Welfare Benefits, Money Matters, Housing Advice and Accessible Housing.
As Tenant Liaison Officer, you will take responsibility for the day-to-day management of the organisations houses and supporting the Housing Manager in the operation of the service when required. You will also oversee compliance and manage the Housing Volunteers.
About You
You will have experience in a housing role, particularly property maintenance. Excellent time management, communication and IT skills are crucial in this role.
The ability to work on multiple projects with conflicting priorities is essential as is having a good grasp of financial process and strong team-working skills.
The Organisation
Every four hours, someone is paralysed by a spinal cord injury. Join a national charity that provides practical support to those affected and the Supported Housing Programme, which a key service.
You may be interested in this role if you have experience in the following roles Housing Advisor, Housing Officer, Tenant Support Advisor, Tenant Support Officer, Customer Contact Advisor Housing, Housing Advisor (Homeless Prevention), Homelessness & Housing Solutions Advisor, Housing Options Advisor, Housing Advisor - Supported Housing, Housing Customer Services Advisor, Junior Housing Advisor, Senior Housing Advisor, Tenant Support, Tenant Liaison, Housing Adviser, Housing Advice. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Prospectus is pleased to be working with a homelessness charity based in Newham, whose mission is to provide support to people who find themselves sleeping rough in East London. They do this by providing a safe and welcoming place to stay, and offering support through the provision of personalised support, educational and life skills opportunities. They are now seeking a Service Manager, to oversee their Intensive Support Service (ISS) , on a temporary basis.
As Service Manager, you will have overall responsibility for the day-to-day development, management, and service delivery of the Intensive Support team, that supports around 50 service users with complex needs, leading, supporting and motivating a team of 7. You will develop practice based on a trauma informed approach, review referrals, and ensure that new Core residents are properly assessed. Supporting the Deputy Manager, you will set team standards, ensuring that monitoring and evaluation regularly takes place, and maintain up to date knowledge in all areas of support, including but not limited to housing law, welfare rights, EEA national eligibility and entitlement, immigration law, substance misuse, mental health, local authority guidance and in homelessness provision.
To be considered for this role you will have significant experience of working with vulnerable adults with complex needs, as well as experience of leading a specialist service delivery team in either a supported housing, advice, homelessness or other relevant environment. You will also have case management experience and be able to deliver best practice with regards to needs assessments, high quality personalised support or advice services to vulnerable adults, including people with complex needs. You will have knowledge and understanding of the housing and support needs of single homeless people and be able to work in a fast paced, high-pressured environment.
If you are interested, please apply with just your CV in the first instance (in Microsoft Word format). We are reviewing CVs on an ongoing basis, so it is highly recommended to submit your application as soon as possible.
Please only apply if you are available to start asap or have no more than a 1 week notice period. You will also be required to hold or undergo an enhanced, adult workforce, DBS check.
Please note this is a full -time role, Monday-Friday, 37.5 hours per week. The role will be based on site, with the potential of working from home for 1 day per week.
As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you in your application.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job purpose
To deliver individual support packages to service users motivating them to make positive lifestyle choices.
Main duties
- Contribute to a ‘good practice’ support service, appropriate to service user needs.
- Work closely with individuals to develop needs assessment, support packages, action plans and risk assessments.
- Ensure individual support packages are reflective of the different service user needs, including culture and diversity issues.
- Meet clearly defined service user outcomes through key working, support plans, risk assessments and other interventions.
- Regularly review action plans and risk assessments in line with Hope’s policies and practice.
- Ensure the support package promotes empowerment and independence and underpins the ethos of the work undertaken.
- Undertake referrals and assessments of service users, working with them to identify the most appropriate solutions for their needs.
- To work with clients to ensure clients maximise welfare benefits.
- Ensure service users have access to relevant external support services.
- Ensure opportunities for education, training, employment and other meaningful occupations are integral to the support service.
- Work in line with health and safety requirements.
- Commit to a service user centred approach.
- Work with clients towards positive and tangible outcomes.
- Meet the requirements of rota systems (to include days and lates to 9.30pm).
- Work as part of a team to deliver a high standard service across the scheme.
- Use IT systems to complete paperwork in a timely manner and to an exceptionally high standard.
- Work in line with the charities policies and procedures and the requirements of funders to ensure effective service delivery.
- Work in partnership with key agencies, both statutory and voluntary sectors.
- Deal with conflict and difficult situations.
- To respect the confidential nature of the work.
- To participate in appropriate training and staff development programmes.
- To promote and ensure the implementation and compliance with Hope’s policies.
- To help ensure that organisational services are delivered in accordance with Hope’s equal opportunity policy.
- Attend regular supervisions.
- Attend regular team meetings.
Responsible to
Service Manager
Hours of work
Full Time
Salary
£25,000
Holidays
28 days per annum (including statutory holidays).
The client requests no contact from agencies or media sales.
Job description
The aim of this exciting role is to contribute to the delivery of Mind in Tower Hamlets (MITHNR) and East London Foundation NHS Trust’s (ELFT) Talking Therapies Employment Advice Service.
Purpose of the role
To provide employment advice to patients accessing ELFT NHS Talking Therapies, supporting patients to gain and/or retain employment via one to one information, advice and guidance sessions. This role is part of the national Employment Advice in NHS Talking Therapies programme and has been accredited by the Matrix standards for information, advice and guidance.
Adopting our organisational culture
We have a strong reputation for delivering high quality services and achieving positive outcomes.
Our practices are underpinned by our Kindness Charter, Professional Code of Ethics, Code of Conduct and organisational values. We expect everyone to embrace our culture, ethos and our anti-racist, anti-discriminatory and inclusive practices throughout their work.
Key Responsibilities
Role Specific
· Maintain a caseload of clients offering one to one support to help clients find, remain or retain employment.
· Carry out initial telephone assessments and action plans using SMART goals to identify clients goals and barriers to employment.
· Offer a range of employment support interventions to clients that will support them to find, remain or return to work.
· Offer one to one sessions at least 1 evening per week where working hours will be 11 – 6:30pm
· Work in an integrated way with the IAPT clinical team to demonstrate a seamless service to the client. Co-location to different NHS IAPT services and centres across Tower Hamlets to offer Employment Advice.
· Support clients to create CVs, Cover Letters, write applications, inform clients of job search techniques, and provide mock interview practice.
· Provide 1-2-1 support to clients to enable them to return to work after long term sickness absence or other reasons
· Work closely with employers to support clients to remain in their jobs by negotiating reasonable adjustments at the workplace
· Work closely with local employment law professionals and trade unions to offer clients and their employers with information about their employment rights and responsibilities
· Manage allocated service project and work with the team to ensure referrals are received on time
· Ensure that all necessary paperwork is completed on time, including questionnaires, reports and minutes for each client engagement and that these are regularly updated using the IAPTus (patient database system) and protocols.
· Ensure Caseload Management Tool is regularly up to date with client session information and targets.
· Signpost the client, where necessary, to other agencies who will be able to provide advice on benefits or support that the client may be entitled to
General
· Comply with, promote, and contribute to the development of MindTHNR’s: Aims and
Values, Equality, Diversity and Inclusive principles and all organisational policies.
· Attend appropriate internal, external training courses, E-Learning, supervision, and staff team meetings and away days.
· Other than where central administrative support is available, to be administratively self-servicing.
You must have:
· At least 1 year of providing Employment Advice or equivalent work experience in Employment/IAG Sector
· Educated to degree level or equivalent work experience.
· Ability to provide 1-2-1-person centred employment advice
· At least 1 year’s case load management experience
· Demonstrable experience of working within a multi-disciplinary team and establishing good working relationships with other provider organisations, e.g., legal advice, job centres and HR
· Experience in offering advice around employment issues including welfare benefits
· Experience of engaging and working with employers in supporting people to gain and retain employment
· Experience of using client database systems and IT systems
· Understanding of Adult Safeguarding principles
· Ability to work well under pressure and deal with conflicting demands and plan, prioritise and manage deadlines and workloads.
· Good understanding of legislation, good practice and
· guidance in relation to employment rights, disabilities, and welfare benefits
· Understanding of the challenges faced by employers when supporting employees with common mental health difficulties
· Ability to actively listen to clients’ needs and offer advice in a non-judgemental way
· Demonstrate the ability to work as part of a team in a diverse environment
· Excellent IT skills including Word, Excel and Internet including database systems
· Demonstrable ability to engage with people from all backgrounds and a commitment to Equality, Diversity, and Inclusion practices.
The benefits of working for the organisation include 28 days annual leave + Public Holidays, Development and Growth opportunities, Company Pension Scheme and an Employee Assistance Programme.
Post is subject to an enhanced Disclosure Barring Service check and Right to Work Checks.
As an anti-racist, anti-discriminatory and inclusive organisation, we strongly welcome applications from all sectors of the community.
The client requests no contact from agencies or media sales.
We're looking for a Housing & Income Officer to join our Landlord Services team based locally at our services in Bracknell, Windsor and Maidenhead.
£32,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel in control of your career? You'll feel at home here.
Look Ahead manages a number of young people services in Bracknell and the Royal Borough of Windsor and Maidenhead.
Look Ahead is looking for a highly motivated and committed Housing & Income Officer for an initial 6-month placement to work alongside our support workers and deliver a good quality intensive housing management service to our customers.
The successful applicant will be responsible for all aspects of housing management within the service. This will include rent arrears management, occupancy agreement management, ASB management, void management and some compliance and repair reporting responsibilities. This is not an exclusive list.
You will be based at our local offices in Bracknell, the Royal Borough of Windsor and Maidenhead. You will have significant daily contact with our customers and staff.
This role is a Fixed Term Contract, lasting 6-9 months.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
* Sign up new customers to the appropriate occupancy agreement and ensure housing benefit claims submitted and maintained correctly.
* Be responsible for monitoring and updating all relevant information on Look Ahead`s housing management database including inputting all new customers and ending occupancy agreements in a timely way.
* Proactively monitor rent accounts and take timely and effective action to deal with increasing rent and service charge arrears.
* Ensure all customers are supported to have the most appropriate payment method (rent payment cards, direct debit etc.) for their individual circumstances to ensure easy payment of their rent and/or arrears.
* Lead on making back-dated claims for housing benefit and appealing over-payment deductions.
* Ensure that all customers are kept informed of their rent account status regularly and that action plans are agreed with customers to address any arrears or other rent related issues promptly.
* Issuing arrears warning letters, monitor payment agreements and escalate arrears enforcement action.
For the full list please see our website
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
* Approachable and open behaviour. Can work independently and as part of a team.
* Prefers working as part of a group or team.
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
* Exercises decisions and discretion in a non-judgmental manner.
* Is assertive and will challenge others.
* Has a practical and logical mind and is naturally well organised.
* Thrives on change and enjoys dynamic diverse environments.
* Demonstrates significant confidence and high levels of self-esteem.
* Is respectful, articulate, and sensitive in style of communication.
* Is passionate and enthusiastic about his/her career and job experiences.
* Is motivated towards excellence and improvement of personal performance with a can-do attitude.
* Committed and passionate about improving the life chances of vulnerable customers.
* Ability to cope positively with challenging and diverse behaviour.
What you'll bring:
Essential:
- Experience of monitoring rent accounts and managing rent arrears
- Experience of using computerised rent systems to monitor arrears and record information.
- Ability to track and manage void properties and ASB cases.
- Knowledge of managing ASB and lettings and be able to explain good practice in this area.
- Extensive knowledge of welfare benefits, especially housing benefit.
- Experience of liaising with housing benefit departments, the DWP and other external agencies.
- Confidence in interpreting rent accounts and using IT packages to run and create reports, identify priorities, and update records.
Desirable:
- 1-2 years' experience in housing management.
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Location : Based in Barnsley (but with reimbursed travel to other boroughs for pick-ups, you may also be required to visit our other sites for training and development as needed)
Hours : Full time (Mon-Fri)
Salary : £32,000
Contract Term : Permanent
Closing Date : 10th July 2024
Start Date : ASAP – Subject to appropriate DBS completion
Are you passionate about making a difference to the lives of young people? Are you passionate about SEND and looking to further your career in this field or prepared to undertake training to be successful in this role? We are looking for a supportive and nurturing person to join our Barnsley team. This is a fantastic opportunity to join an award winning nationally recognised organisation that strives to make education accessible for learners who have struggled to cope in mainstream.
Some of the perks of working at The Really NEET Project
- 10 weeks paid holiday per year (during school holidays)
- Vitality Health package (with no employee excess to pay on claims)
- Royal London Pension Scheme
- 45p per mile for any work related journeys
- Free onsite parking
- Annual Staff Getaway
- Hybrid working - onsite & remote
Who will I be changing the lives of?
All of our learners are aged between 16-25 years, have some level of additional need and as a result have an Educational, Health and Care Plan (EHCP). Some of the most common areas of need that our learners experience are Social, Emotional, Mental Health (SEMH), Autism (ASC), ADHD although we work with learners with a much broader range of needs.
Main Responsibilities
- To be responsible for a caseload of learners with EHCP's aged 16-25 years
- To act as the main point of contact for staff and services with SEND related queries
- To arrange and carry out Annual Reviews and PEP’s as well as completion and submission of all relevant paperwork, acting as chair for these meetings when required
- To assist the Change Leader with the transition process for learners starting at Really NEET as well as those learners leaving Really NEET
- Responsible for over-seeing the progression of learners on completion of the course
- Promote Inclusion best practice and contribute to the aims and ethos of the college
If you want to work somewhere that values both its staff and its learners, then Really NEET would welcome your application.
What to expect from the recruitment process –
1. Application form submitted and reviewed by the panel
2. Shortlisted candidates invited to a first stage interview
3. Candidates who are successful at the first stage interview will be invited for a second stage assessment which may consist of an in tray task, scenario presentation or microteach along with time with the learners and a tour of the workplace.
4. Candidate selection – the panel will review any applications and a selection decision made
5. Recruitment Manager will make contact with applicants to let them know the outcome of their interviews
All applications must be submitted by 19th June 2024 with interviews being held on 26th June 2024. All candidates should be notified of the outcome of interviews within 3 working days. (subject to change)
For more information on this role and our organization please visit our website.
Please Note: This position is subject to a 6 month probationary period.
Please note that we are committed to safeguarding and promoting the welfare of our pupils and expect all those who work with us to share this commitment. Successful applicants will need to undertake a DBS Enhanced Clearance check (Disclosure and Barring Service).
Hours: Part Time 28 hours or Full Time 35 Hours. All hours to be completed between Monday – Friday 9 – 5. Some occasional evening or weekend working may be required.
Responsible to: Chief Executive
Location: Richmond upon Thames – office, homes, community locations as required by service. Office location is the White House Community Centre, 45 The Avenue, Hampton, TW12 3RN. Some home working may be possible in line with our Hybrid Working Policy.
Responsible for: Information & Advice Advisors (4) , Volunteers
Salary: £35 – 39k FTE plus 5% pension contribution
Lead and develop a team providing great advice to local older people
Age UK Richmond are a local independent charity providing much needed support to older people throughout the London Borough of Richmond upon Thames. Our wide range of services have a highly positive and long-lasting impact on the health and wellbeing of local older people.
We currently have an excellent opportunity for an experienced and proactive individual to take on the role of Information & Advice Manager - leading and developing our busy Information & Advice Service for local older people.
Our highly valued Information & Advice Service currently has three delivery areas: a ‘First Contact’ helpline that also acts as a gateway into Age UK Richmond, Welfare Benefits support and Advice Extra. Support is provided in homes, at community locations, online and over the phone.
This central key role within the charity will involve:
· Managing, supporting and developing the Information & Advice team, including staff advisors and volunteers.
· Directly providing advice, managing a caseload.
· Ensuring the Information & Advice team meet KPI’s and help deliver the organisations strategy.
· Working in partnership with other local services and looking for development opportunities.
· Ensuring the provision of high quality, accurate and accessible advice.
· Achieving and maintaining Information & Advice quality standard accreditations.
To fulfil the demands of this role you will need to have a strong level of experience in providing advice to older or vulnerable people; an excellent understanding of the benefits available to older people, some management / supervision experience and good IT skills.
Application is via CV and covering letter or application form. Please click apply to be taken to our website for the job description and how to apply. Closing date for applications is the 22nd July 2024 at 9 a.m.
Provide support to help local older people to live healthier, happier and more independent lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced community organiser looking to make a real difference in an urban community, particularly with BAME and marginalised groups? Are you a strategic thinker, a doer, and a people-person?
Join Big Local Works (BLW) as our Community Organiser – Enterprise and Engagement.
Based on a recently refurbished historic market, we want to develop a people-powered regeneration, led by and for local residents, to sit alongside extensive property development happening in the area.
This new post, funded by the Esmee Fairbairn Charity, requires a skilled and energetic individual to harness and stimulate community energies.
Our approach focuses on involving people from diverse backgrounds and encouraging them to develop their own enterprises and initiatives, especially (although exclusively) related to micro-enterprise and economic participation. We want local people's voices to be heard, but more than that - we want them to take an active part in a community's regeneration..
We strongly encourage applicants from minority/marginalised communities, and value personal experience and connection to our mission alongside professional skills.
General Information
Big Local Works (BLW) is a community-focused economic inclusion charity based in Bermondsey, South East London. We want to help create a thriving, inclusive local economy and community in which everyone can participate.
To make this happen, we maximise local people’s financial and economic wellbeing to reduce poverty and hardship, and give them support to find sustainable, active routes out of poverty, including through employment and enterprise.
We deliver our support in the community through three main services:
- Expert welfare and benefits advice and advocacy for local people experiencing poverty and hardship
- Employability Skills training and coaching to help people access ways of increasing their earned income
- Start-up and enterprise support for clients who wish to start trading on the local ‘Blue Market’
People Powered Regeneration
As well as continuing to offer an ever-wider range of individual support, we now have a strategic vision to create a ‘people-powered regeneration’ in an area already undergoing massive redevelopment by property developers.
In July 2019, a community campaign was successful in securing £2m funding from the GLA for the ‘Made in Bermondsey’ regeneration project centred on making key improvements to the local market place, the Blue Market in South Bermondsey.
Final works were completed in July 2022 and the market now has a first-class infrastructure for traders, local residents and visitors to use and enjoy the Blue Market place. The market also showcases a vision of a better future for the local area: a more prosperous, resilient and connected local community where people come together to trade, socialise, and celebrate across the diverse boundaries. We need to pay special attention to BAME, and recent migrant, communities who have begun to settle in Bermondsey after many years of exclusion.
Through our work, we seek to empower local people, encourage enterprise and community activity, and support the regeneration of an area that has long suffered from the effects of deprivation. Most recently, we have been successful in securing £200,000 from the Esmee Fairbairn Charity for strategy and community engagement support in the local area.
Our key goals are:
- Local people have more say over the changes in their local community.
This means that local people are actively involved in the development of place-based community assets, enterprises and projects. Local people will have more influence on local development and regeneration.
- ·A more diverse range of local people work together to improve their community.
This means community members from a wider range of backgrounds become active citizens. There are better relationships and increased collaboration between local stakeholders.
- People feel proud of their local area, and hopeful for the future.
This means stories and messages about the area are more inclusive and welcoming of diverse perspectives and communities. People are better informed, and know more about the opportunities and assets in their local community.
Community Organiser – Enterprise and Engagement
Over the past 2 years, we’ve undertaken in-depth research and community mapping to understand our area's needs, assets and lived experiences.
This role has three key responsibilities:
1. Outreach and engagement with local communities to help them build a stronger voice during regeneration
2. Supporting the development of new initiatives by local people, focused on microenterprise and wider community activity
3. Ensuring that a wider range of local people are involved and included in community activity, and their voices heard – especially those from marginalized communities
Key Tasks include
Role overview:
- Apply recognised community organising principles and practices to support the development of new initiatives in the local area.
- Broker collaborations and relationships between local groups, helping them develop a shared voice during regeneration.
- Identify and develop active citizens, and support them to develop and deliver their own individual and shared community Initiatives, including those focused on enterprise and wider community activity
- Facilitate groups and provide ‘servant leadership’ for community groups where appropriate, managing conflict effectively
- Develop effective and positive relationships with local stakeholders (including, for example, local councillors, community networks and leaders, and partner organisations), communicating assertively, and with diplomacy and tact.
- Organise Events: Plan and host events, both online and in person, to strengthen community ties and increase visibility.
- Work closely with the Business Improvement District, local charities and businesses and key strategic partners to help us achieve the overall aims of the People-Powered Regeneration
- Build and maintain a network of contacts among our priority groups and communicate efficiently with each one
- Lead on day to day local communications and marketing, supporting the development of newsletters and online content, with appropriate support and resource
- Contribute to research and evaluation across activities to ensure our work has the best possible impact
- Represent the work to existing and potential supporters, and the local community, to secure buy-in and support for the programme
Person Specification: (Key Skills that would help you in this role)
Skills, knowledge and experience
- Experience of developing relationships with a range of different and diverse community groups especially focusing on historically marginalised groups, especially BAME and recent migrant communities, as well as communities of faith, LGBT+ people, and others.
- A strong understanding of, and commitment to, the principles and practices of equalities, diversity and inclusion and how these relate to community organising.
- Demonstrable experience of maintaining strong working relationships with a wide range of stakeholders.
- Ability to work independently and proactively; with effective time management and prioritisation skills, to be able to multitask.
- Ability to communicate confidently, professionally, and approachably.
- Demonstrable high-quality writing skills and experience of using digital technologies for marketing and community engagement (such as social media, website content management eg. Wordpress, Squarespace).
- Experience of managing a budget.
- Professional IT skills including confidence using Microsoft Office and Google Drive
Personal qualities
- A people-person who actively enjoys getting out and meeting people
- An enterprising person who wants to help people make new things happen
- Somebody with enthusiasm and passion, but also an ability to focus
- Somebody who enjoys working both alone and as part of a team, with the ability to inspire, motivate and work collaboratively with others.
Desirable:
- We would particularly welcome those with experience of applying one or more recognised community organising frameworks.
- We would particularly welcome those with experience of supporting enterprise, as well as social/ community-focused activity.
If you feel that your skills and experience do not fully meet the criteria as listed in the Job Description but that you have other relevant skills and experience that would support you in this role, please do apply and note these in your application.
You will benefit from
- 25 days holiday a year plus bank holidays
- A great working environment and culture within a small, but growing, charity dedicated to improving lives in our community
Working pattern
- While there is scope for working from home on some tasks, you will need to be present in our centre, on the market, and out and about in the community for a good proportion of your time.
- There will be a need to work flexibly, including some evenings and some weekends, for which time off in lieu will be given.
If you are passionate about supporting individuals and communities facing poverty and improving their lives, and have the skills and experience required for this role, please apply.
We present work for everyone and we welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled, or other marginalized communities. By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs, we can continue to look at the world with fresh eyes and find new ways of doing things.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
International Field Officer - various locations overseas (January 2025 start date)
Full Time. Permanent
£25,956 increasing to £33,959 following completion of training
Location: Initial Field Officer training will be in Cambodia or Sri Lanka. First posting will be assigned across any of our global programmes.
This application opportunity should ONLY be taken up by individuals able to attend a selection day in south-west Scotland week commencing 14th October, and able to start training in mid January 2025.
The mission of the HALO Trust is: “To lead the effort to save lives and restore livelihoods for those affected by conflict”. HALO clears landmines, disposes of explosive ordnance including IEDs, and is involved in weapon control.
When you become a Field Officer in HALO, you join a team with a shared commitment to making a difference in some of the most vulnerable communities in the world. HALO offers a full training package for the role of Field Officer, and you do not require previous knowledge of landmine clearance or ordnance disposal.
HALO wants people who have a sense of adventure but are responsible and mature. We are looking for leaders who are resilient and self-motivated.
HALO’s Field Officers work across our programmes in various roles and with early responsibilities. You will need the aptitude to be able to function in dynamic and challenging environments and you should have demonstrable management and leadership skills.
HALO’s training will prepare you for deployment to one of our programmes where you could be leading between 250 and 1,000 local employees. On the Field Officer course you will receive technical training in mine clearance, basic explosive ordnance disposal and minefield survey. You will cover HALO’s finance, logistics, security and quality management systems. Once deployed to a programme, in addition to operational field work you will be involved in equipment auditing and maintenance, overseeing repair of vehicles, and writing reports and proposals.
Working for HALO is rewarding, but it is also physically and mentally demanding. Living and operating in remote locations in basic conditions can be wearing. You will be away from home for months on end. HALO Field Officers must be flexible and be willing to be posted to any of HALO's programmes.
You will work and live with staff from a range of backgrounds and cultures. You will need to be tolerant; you will need good interpersonal skills.
Working for HALO offers valuable personal and professional development, and for those who succeed we offer further training and development to support career progression.
No two days working for HALO are ever the same. Life is rarely dull, but working for HALO can be tough. However, if you genuinely want to make a difference to people's lives, it could be the job for you.
HALO has six values that all staff are expected to live by:
- Courage
- Discipline
- Integrity
- Respect for Others
- Loyalty
- Selfless Commitment
If you want to join HALO you must confirm you can meet these values.
If you are interested in joining HALO but are unable to meet the above dates, we will be running further Field Officer training in 2025. Keep an eye on the website
How to Apply
To apply, please submit your resume and cover letter (no more than 2 pages) outlining how your skills and experience match the requirements of the role by no later than 18th July 2024. If there is a sufficient calibre of applicants, we reserve the right to close the role earlier than the date noted.
** PLEASE NOTE THAT APPLICATIONS WITHOUT A COVER LETTER TAILORED TO THIS POSITION WILL NOT BE CONSIDERED**
The HALO Trust is an Equal Opportunity Employer and does not discriminate against any applicant for employment because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
The HALO Trust is committed to a culture that is both diverse and inclusive and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.
The HALO Trust is committed to ensuring that it provides a safe and trusted environment which safeguards and promotes the welfare and well-being of anyone who comes into contact with, or is part of, the Charity, with a zero-tolerance approach to behaviours which challenge this.
Who we're looking for:
ESSENTIAL
- Experience: A strong history of relevant professional experience (experience outside of Mine Action is welcomed)
- Leadership: Demonstrated ability to lead and direct others, build effective relationships and develop potential
- Proactive: Able to identify problems and address them; self-motivated and able to work independently
- Team Work: Work effectively with others, committed to shared goals and willing to offer support
- Practical Ability: Will do whatever is required to get the job done; comfortable with physical labour and adept at picking up new practical skills
- Communication: Strong English language skills (C1) in oral and written communication; able to be both persuasive and diplomatic across cultures
- Resilience and Stamina: Able to cope with physically demanding conditions
- Computer/IT Skills: Thorough working knowledge of Microsoft Word and Excel
- Flexibility: Adaptable, and able to adjust to changing circumstances; willing to deploy to ANY global HALO programme at short notice.
- Driving licence: Full licence required
DESIRABLE
- STEM qualification or experience
- Project management
- Management of security and safety in a professional context
- Experience of working or living with people from different cultures
- Knowledge of languages such as Russian, Arabic, Portuguese or Spanish
Benefits of working at HALO
- Competitive salary from £25,956 to £33,959 after 6-months
- Living overseas allowance
- 49 days annual leave rising to 56 following 2 years service
- Accommodation and food
- Non contributory life assurance (3 x salary)
- Private medical health cover
- Non-contributory retirement savings plan
- Emergency medical insurance, including repatriation
Our selection process:
We are very proud of the quality of our Field Officer appointments and we invest in ensuring that are applicants can demonstrate their skills across a range of elements.
The selection process for the role of International Field Officer is as follows:
Stage 1 - Apply online
Stage 2 - Successful candidates will be invited to complete some online cognitive behavioral assessments
Stage 3 - Successful candidates will be invited to complete an online video interview covering elements of the role and environment
Stage 4 - Successful candidates will be invited to attend an live short interview over Teams
Stage 5 - Successful candidates will be invited to attend on-line selection event
Stage 6 - Successful candidates will attend a full day selection event in Scotland
The client requests no contact from agencies or media sales.
About MSI
MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.
Today, our organisation has over 9,000 team members working in 37 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.
We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.
About the Role
You will line manage Regional Financial Managers, to ensure high quality, disciplined and supportive financial structure is in place to support all programmes under MSI Africa. You will also be responsible for managing the Regional Finance Teams and coordinating with the Senior Africa, Director and Africa, Director Deputy to ensure strong financial oversight of country programmes. Moreover, you will develop and implement the necessary strategy to ensure standardization, simplification and compliance across MSI Africa operations.
Working closely with the MSI Senior Director, Africa you will have significant internal and external facing responsibilities ranging from ensuring compliance with MSI’s financial internal standards to representing MSI financial systems vis-a-via donors and strategic stakeholders.
About You
We recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission and a focus on delivering measurable results. We’re proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully. You must be open-minded, curious, resilient, and solutions-oriented, and committed to promoting equality, and safeguarding the welfare of team members and clients alike.
To perform this role, it is essential that you have the following skills:
- Effective interpersonal skills, with the ability to lead, motivate and guide finance leadership across the continent and in regional support structure.
- SUN accounts (ideally), Vision XL and Excel skills
- Highly motivated with the ability to motivate and develop the skills of the team and inspire individuals and teams through situational leadership and by providing clear direction
To perform this role, it is essential that you have the following experience:
- 5 – 10 years proven experience of financial leadership within a complex, multi-regional business
- Experience of developing and successfully implementing different financial strategies, with demonstrable push to implement a standardization and simplification across a complex business.
- Experience of communicating a range of complex issues with the ability to convey an inspiring vision.
- An understanding of major policies/ issues that arise when implementing in Africa, strong knowledge of good business practices
- An international mind-set, with an understanding of social businesses, together with an appreciation for cultural differences
- Experience in working with social business preferably in a developing country.
- Experience in producing, delivering and presenting meaningful financial analysis and recommend appropriate actions to enhance organizational performance
- Experience in initiating, developing and maintaining relationships with their staff, peers and external stakeholders at a senior level
- Knowledge and experience of the region
- Demonstrable ability to communicate effectively both orally and in writing, including with people who do not have a background in finance
Formal education/qualification
- Qualified accountant
- Degree-educated or equivalent
- Relevant post-graduate qualification e.g. MBA, MSc, MA (desirable)
- Knowledge of English (Required)
- French language knowledge preferred but not essential
Personal Attributes:
We seek exceptional individuals who are aligned to MSI’s mission and entrepreneurial mindset. You must be a strong communicator, self-motivated and solutions-seeking, committed to driving social change in an environment that measures sustainable results and impact at an individual and global level. You must be able to work effectively with and across diverse teams and be comfortable with ambiguity.
For this role, we’re looking for an individual who is:
- Energetic, driven and an unwavering commitment for MSI’s mission, with the ability to push boundaries, and make tough decisions and challenge others in line with our mission
- Passionate about system and process improvements to consistently meet and exceed expectations, putting the clients at the centre of everything, and ensuring we deliver high quality, high impact services that meet their individual needs
- Able to work as part of a team, providing support and flexibility to colleagues, demonstrating fairness, understanding and respect for all people and cultures
- Commercially minded, understands the levers for profitability for success within the marketplace. Focuses on results, ensuring long term sustainability and increased impact
- Takes accountability for the decisions made and the behaviours demonstrated
- Aware of the emerging developments within our sector, with the ability to focus and articulate a vision of the future which inspires and excites others, while understanding the detail and looking for the evidence
- Highest levels of integrity, and a strong ethical sense
- Able to travel throughout Africa and international
Please click here to see the job description on our website.
Location: London Support Office (hybrid working, a minimum of two office days per week) or where any MSI country programme operates.
Full-time: 35 hours a week, Monday to Friday (For UK based team members, for other locations the hours will be in line with national labour regulations)
Contract type: Permanent
Salary: £66,200 - £86,700 per annum for UK based candidates. Discretionary bonus + benefits. For all other locations, the salary will be banded within the national context.
Salary band: BG 12
Closing date: 9th July 2024 (midnight GMT+1). Interviews may take place before this date for exceptional candidates.
For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply.