Welfare Benefits Jobs
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
VCSE Strategic Lead (Living Well and Wider Wellbeing)
30 hours per week (0.8 post) – over 4 or 5 weekdays, core hours between 8am – 6pm (excluding a 30-minute break)
NJC Point 31 - £39,186 per annum (£31,349 per annum for 30 hours per week)
2-year fixed-term contract
Location: Salford CVS’ office Eccles and various community venues across Salford
The VCSE Strategic Lead for Living Well and Wider Wellbeing is an exciting new role that will be focused on ensuring that the VCSE sector has voice and influence so that Salford people are supported to live well, with a focus on mental health and wellbeing.
The role will be aligned with Salford’s Living Well programme and the city’s Mental Health Collaborative. These are the cornerstones of the design and development of innovative solutions to adult mental health provision in the City. As well as the alignment with Living Well, the lead will also focus on creative health, placed-based working, and physical activity.
The Strategic Lead will work across a broad spectrum of VCSE and public sector partners that design, commission, or deliver activities and services that support the Mental Health and Wellbeing of Salfordians. This spectrum includes NHS Greater Manchester, Greater Manchester Mental Health Trust, Salford City Council, START, Mind in Salford, Salford Community Leisure, Salford Sport, and Physical Activity Alliance.
The Strategic Lead will play a key role in ensuring that there is collaborative working and effective communication within Living Well. This also includes key stakeholders, strategic partners in Salford, Local Authority, VCSE, and NHS organisations.
Living Well
Living Well is an innovative new service created and delivered by a partnership between START, Mind (Salford), Six Degrees, and Greater Manchester Mental Health Trust. A multi-agency team, collaborating to provide positive, humanistic, and safe experiences for those experiencing poor mental health who are unable to meet the threshold for community mental health services.
This post requires an enhanced level DBS check.
The successful candidate will need to demonstrate extensive experience of building multi-sectoral partnerships and relationships, as well as having outstanding communication skills. They will also have a clear understanding of the VCSE sector, preferably in Salford, and mental health and wellbeing context across Greater Manchester.
If that sounds like you – then we want to hear from you!
Closing date: Friday 26th July 2024 at 12 noon
Interview date: Thursday 15th August 2024
We reserve the right to review applications before the closing date should we get sufficient applications.
Please note late applications will not be accepted.
Job reference: 000114
Salary: £47,163-£51,879 + £3,285 London Weighting if appl.
Department: Social Entrepreneur Support
Location: Hybrid - linked to one of our offices in London, Birmingham or based in NI, Scotland or Wales
About UnLtd
UnLtd is the leading provider of support to social entrepreneurs in the UK and offers the largest such network in the world. Our mission is to find social entrepreneurs with bold solutions to today’s challenges. Through funding and support, we help them to realise their potential and creating lasting change.
UnLtd values diversity and is committed to inclusion and understanding intersectionality. These are more than just buzz words for us; they are principles guiding how we build our teams, support leaders and empower social entrepreneurs. We want to create an organisation that’s the right fit for everyone we work with.
To support an inclusive environment where employees feel empowered to share their lived experiences and ideas, we have embedded an equity and inclusion group within UnLtd, giving us a wide range of different perspectives in our work to help us see what is most needed in society. We are particularly keen to hear from those who identify as Black, Asian or minority ethnic, LGBTQIA, people who are disabled, those with learning differences, those with caring responsibilities, from a less advantaged socioeconomic background as well as any other under-represented group in our workforce.
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About the role
We have a talented Social Entrepreneur Support team who find, fund and support our award winners across the UK. They help our award winners with everything from managing their cash flow, developing business plans, evidencing social impact, raising investment, to helping them find expert mentors in specialist fields.
Guided by our dual goals to fund for impact and deliver market leading support, we will support our Social Entrepreneurs across the UK to create impact and change. This role will work in collaboration across the organisation to ensure we deliver, improve and develop our find, fund and support offer. This role will encourage and lead the SE Support team across England to seek a diverse pipeline and deliver equitable awards and support, by working alongside social entrepreneurs and by making data informed decisions. You will play a major role in deepening our capability and expertise within our awards delivery. This will include the development of internal knowledge and awareness, increasing visibility and reputation across the sector, and support the development of partnerships to enable us to deliver on our strategic goals.
Please see the Job Description for more information.
Interested? Here’s how to apply
We need to know a bit about you, your experience and what you can bring to UnLtd.
You can submit a CV + supporting statement (up to 2 pages). We’d love you to tell us:
- About you – your skills, experience and personal qualities;
- Why you’re interested in the role and what you hope to get out of it.
The main thing is you can demonstrate you have skills and experience (Lived or learned) that relate to what we have said we are looking for.
We particularly welcome applications from people with disabilities, Black, Asian, or Minority Ethnic backgrounds, LGBTQIA and from different socio-economic and educational backgrounds.
- Application Closing Date: Midnight on 17th July
- First round of interviews: Thurs 8th August
- Final interviews: Tues 20th August
UnLtd is committed to offering employment opportunities for people with criminal convictions. As a result, we will only ask you about any criminal convictions at initial offer stage. Your information will be treated fairly and confidentially and will not automatically exclude you from the role that you have applied for.
During Covid-19, our staff have been working remotely, some staff are returning to the office in a phased, optional approach. We continue to seek to accommodate remote working.
Find out more about our generous range of employment benefits on our website.
Are you a visionary and ambitious leader, ready to guide Age UK Cheshire as it embarks on a new and exciting chapter?
Here is an organisation undergoing significant and momentous transformation. You’ll join as the leader of a newly formed £2.5 million charity, focused on providing every older person in Cheshire the opportunity to live their best life. Through a comprehensive and collaborative merger process, Age UK Cheshire (AUKC) and Age UK Cheshire East (AUKCE) are excited to be joining forces officially in July 2024. Two charities with a clear vision of becoming stronger together and, ultimately, having greater impact for older people in Cheshire.
Salary: £60-70k
Location: Homebased from Cheshire or surrounding counties (within 1 hour commute)
Benefits: 25 days holiday + bank (rising with length of service), 3% employer pension contribution rising to 5% after probation, generous healthcare cash plan
Contract: Full time or open to reduced hours contract
Culture: Flexible, life and family-friendly
Age UK Cheshire is a local organisation working with older people, their families, and their carers to support them in living their best lives. They do this by helping people to combat poverty, relieve social isolation and increase their independence. They want to create a future where every older person in Cheshire can live their best life
About the role:
We’re looking for a highly skilled and galvanizing leader to help shape what the future holds as a cohesive and collaborative whole, bringing the entire team along on this exciting journey – from Board through to staff and volunteers. Your goal will be to harness shared strengths and explore new opportunities.
There’s a strong strategic rationale for the merger, with the primary driver to enhance the support offered to older people in Cheshire, increasing impact and improving sustainability and resilience. The merger will bring synergies and operational efficiencies, as processes are integrated and streamlined, as well as increasing income generation opportunities.
The Trustees of both Boards have been consulted about the future and are aligned in vision and values. A newly merged charity Board has now been formed with an equal number of Trustees from each charity.
About you:
You’ll need all the following skills and experiences in your toolkit to provide effective leadership for a newly formed Age UK Cheshire:
• Motivating and person-centred leadership style
• Robust governance knowledge
• Financial literacy
• Experience of successfully working with a Board of Trustees
• Ability to build long-term strategic relationships with multiple stakeholders
• Commercial mindset, with an understanding of charity sector income generation
• Values-led and committed to leading from a place of integrity: Inclusive, Caring, Compassionate & Person-centred
There are additional layers required around change management expertise and emotional intelligence when it comes to leading an organisation through a merger. The Board is ambitious about the charity’s future with increased opportunities identified, so you’ll also need to demonstrate appetite for and evidence of growth in previous roles.
If you’re as excited by this opportunity as we are, then we’d love hear from you. Please send a copy of your profile or CV to Amelia Lee at Charity People as the first step.
Deadline: 9am on Wednesday 17th July
Interview dates are currently being confirmed
Please get in touch as soon as possible if you are interested, we would love to begin conversations with interested candidates early.
Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
To excel against targets in the provision of an effective supported Money Advice debt casework service that is compliant against quality standards including the MaPS quality of advice framework; ensuring that clients receive their full entitlement to all benefits, receive appropriate financial capability support and experience a positive customer experience from Citizens Advice Liverpool.
To be successful in this role, you will need to be confident, motivated and willing to try new things, have excellent communication skills with an ability to work under pressure to achieve targets and outcomes with minimum supervision.
To be appointed as a Money Advice Caseworker, you will need to have knowledge and experience of complex debt casework, covering priority and non-priority debt advice, options and insolvency solutions.
Requirements
- To be appointed as a Money Advice Caseworker, you will need to have knowledge and experience of complex debt casework, covering priority and non-priority debt advice, options and insolvency solutions
- Experience of achieving performance and quality targets/KPIs.
- Ability and willingness to undertake training and development to comply with MaPS Caseworker accreditation and Citizens Advice quality standards.
- Effective oral and written communication skills.
- Numerate to the level required by the tasks.
- Ability to prioritise own work, meet deadlines, manage workload and targets in a pressured environment.
- Ordered approach to casework and an ability and willingness to follow and develop agreed procedures.
- IT literate with an ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials.
- Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.
- Ability and willingness to work as part of a team.
- Understanding of and commitment to the aims and principles of the Citizens Advice service and its equalities and diversity policy
- Ability to work across different sites within Liverpool and to advise clients in their own homes, according to the funder requirements and whether you are applying for the permanent or fixed term (6 months) Money Advice Caseworker role.
- Institute of Money Advisers Certificate in Money Advice Practice or MaPS Caseworker accreditation equivalent if applying for the qualified Money Advice Caseworker roles.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
As well as a competitive salary CAL also provides access to:
- 27 days annual leave plus bank holidays
- Hybrid Working Scheme
- Interest free travel loans
- Employee Assistance Programme
- Pension Scheme
- Cycle to Work Scheme
- Lifestyles Gym Membership (20% corporate discount)
- Enhanced maternity, paternity and adoption leave pay
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ref SOC-241
Are you a proactive, compassionate and collaborative individual with a proven record of working and engaging positively with young people involved in or at risk of serious youth violence and exploitation? Do you have sound experience of providing support, advice and advocacy and have the ability to assess a client’s needs?
If so, St Giles is looking for Caseworkers to work on our pioneering SOS project where, as part of a high-performing team, you will work with both victims and perpetrators of serious youth violence, exploitation and other gang-related offences and help them to be safe, move away from offending and take positive choices.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About SOS+
Working with young people in a variety of educational settings, St. Giles’ SOS+ Service delivers early intervention work, through one-to-one mentoring and preventative sessions on violence, vulnerability and exploitation. The mission of SOS+ is to prevent children and young people becoming involved in gangs and youth violence by equipping them with tools, knowledge and support delivered by experts with lived experience.
About this key role
Our successful candidate will assess referred clients, with reference to St Giles Trust assessment practices, offering support to up to 20 young people per year, who are identified by local partners as most at need of support. You will produce support and risk management plans based on these assessments, plus deliver a holistic support service, working independently or with colleagues as the situation dictates, which will involve providing practical guidance on areas such social and housing support, education, training and employment options, and benefits work.
We will count on you to develop and maintain strong relationships with referral and partner agencies, including police, Youth Offending Teams, Probation, local authorities and social services, while closing cases efficiently and positively, identifying a survival plan for the client that will identify agencies that can be used for on-going support is also a key aspect of this role.
What we are looking for
- To have worked on an offender-led support project, had personal experience of the criminal justice system, served a prison sentence, or still be serving a prison sentence in a prison within reach of Greater Manchester
- Experience in negotiation with partner agencies to establish links to further aims of the project
- Experience of engaging successfully with challenging people
- To have a relevant qualification to a good standard or be working towards one
- Knowledge of the local community, its projects and services available to young people
- Excellent interpersonal and communication skills, both verbal and written
- A flexible, collaborative and professional approach to your work.
Please note this role requires an Enhanced Children with the Child Barred list checks.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply, please visit our website via the ‘Apply’ button.
Closing date: 11 p.m. on 09 July 2024 Interview date: 19 July 2024
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us:
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
Benefits:
- 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- A variety of social and wellbeing activities each month
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
- Free Gym Membership
- Free breakfasts/snacks
Role Title: Fundraising Manager
Reports to: Deputy Head of Marketing
Based: Battersea Park
Salary:£40,000 – £50,000
Contract: Permanent, Full Time
Work Arrangement: 40 hours per week, Hybrid Work Environment
DBS: Basic
Role Overview:
Reporting to the Head of Growth & Branding, the Fundraising Manager will be responsible for overseeing and managing the fundraising function across Enable’s diverse services.
This role will play a pivotal part in developing and implementing the Fundraising strategic objectives moving forward, as well as act in a coordination capacity to ensure all Enable services are aligned in relation to Fundraising.
The Growth Team is a newly created team at Enable. They will be responsible for accelerating growth and development throughout our services and bringing Enable’s Strategic Plan to life! As a member of the Growth Team, you will have the unique opportunity to shape the future of our company, working collaboratively across departments to identify new opportunities, develop solutions, and implement strategic initiatives. This team is creative, innovative and always hungry for more.
Main Duties/Responsibilities:
- Lead the Fundraising workstream, under the strategic direction of the Leadership Team, with the aim of diversifying funding streams and maximising outcomes
- Provide comprehensive market analysis and research regarding future prospects from trusts and foundations, corporates and statutory sources
- Work closely with Enable’s various services to support fundraising efforts and providing central communication and coordination between internal services in relation to tracking funding/bids/grants etc
- Development of pipeline of funding opportunities
- Future line management duties
- Any other relevant duties that the Head of Growth & Branding may see fit
Skills and Experience:
- Proven Fundraising experience within a not for profit environment
- Networking skills, ideally with a pre-existing network of funder relationships
- Passion for fundraising, project work and a drive to positively impact the community
- Excellent research skills, which can be used to identify new funders, assess the external market, and understand our users’ needs
- Experience with writing and managing bids and grants
- Ability to work independently using your own initiative and prioritise effectively
- Excellent communication skills and the ability to engage and liaise effectively with diverse stakeholders, both internal and external
- Proficient in MS applications such as Word, Excel, Outlook and SharePoint
This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.
Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.
Could you become part of RBLs skilled and innovative Transformation team? Would you like to make a meaningful impact to our beneficiaries in a role which is crucial to delivering change?
With a growing number of strategic programmes, our Transformation Management Office (TMO) has recently embarked on a journey to expand as a function. We are excited to offer this important role of Transformation Cluster Leader at RBL. This key role will help shape the TMO strategy and grow the leadership of the function to deliver transformational initiatives.
The Transformation Cluster Leader will play a critical role to lead on the development and delivery of the transformational Cluster initiatives, ensuring programmes / projects (within the Cluster) are executed efficiently, aligned with strategic goals, and delivered on time, within budget and to high quality.
Together, the team in the TMO takes great pride in managing a diverse portfolio of programmes and projects. They work closely with our Executive team, as well as other senior leaders and colleagues across the charity to provide expertise in project, programme and change management.
Working under the direction of Director of Transformation, the role of Transformation Cluster Leader will drive excellence and delivery of strategic priorities, providing assurance bespoke to the individual business areas in the Cluster. We are looking for someone to join our growing team, and who is passionate and can provide hands-on leadership in a fast-paced environment.
This is a truly cross-functional enabling role which will work across all Directorates, engaging with stakeholders to deliver transformational programmes and support growth towards successful delivery of our Strategy. Working with and in support of the Director of Transformation some key areas of responsibility will include:
· Support in developing and implementing TMO strategy, including developing and implementing plans for Function maturity.
· Provide inspiring leadership of multi-disciplinary programmes / projects teams within a Cluster, driving change across both strategic and tactical initiatives.
· Support resource management across the Cluster, ensuring effective allocation of resources.
· Provide insights and accurate interpretation of programmes / projects data within the Cluster, ensuring continuous and effective reporting to senior management.
· Active engagement with the Cluster Executive owner and key stakeholders for continuous improvement.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be expected to travel regularly in the course of your work including regularly to our London, Haig House, hub. You will be contracted to your home address, where you will be expected to work – using our collaboration tools – when not travelling.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
Closing Date: Sunday 7th July 2024
Interview Process: will consist of two stages, to be held virtually on dates to be confirmed.
First Stage: 1 hour assessment followed by 1 hour panel interview including competency and values based questions
Second Stage: A ‘meet the team’ session / panel interview
Successful candidates will be expected to visit our London Head Office ahead of start date to complete pre-employment screening.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about tackling poverty and making a real difference in the local community? Does working with a team of brilliant volunteers to help combat poverty and hunger appeal? If yes, we want to hear from you!
The Trustees of St Neots Foodbank are looking for a new Foodbank Manager to join our amazing team of volunteers. We are a community-led operation that is based on, shaped, and guided by Christian principles. We believe no-one in our community should have to face going hungry.
St Neots Foodbank was founded ten years ago by the town’s churches; and is part of the Trussell Trust network and is still managed by trustees from those churches. At St Neots Foodbank we have our own warehouse and run four distribution centres across St Neots each week; all currently staffed by over 70 volunteers.
We are looking for
As Operations Manager, you will oversee the operations at St Neots Foodbank, giving particular attention to operational efficiency and standards in line with the terms of the franchise, including the implementation of existing policies and standard operating processes. You will be instrumental in enabling our Foodbank to continue to support our community and support and guide its future development.
Our ideal candidate will have relevant experience and be able to demonstrate great leadership qualities to build strong teams based on trust and understanding. Self-motivation, organisation and excellent interpersonal skills will be essential for this role. We are looking for an individual who is in sympathy with Christian values, and who has the ability to work empathetically with people from disadvantaged, marginalised, or socially excluded backgrounds.
Ful details can be found in the attached Job Description.
Applications will be reviewed on an ongoing basis, and the job advert may close early if the right candidate if found beforehand. The Application Form should be completed before interview.
The first round of interviews has been scheduled for Thursday 18th July 2024.
We are part of a nationwide network of foodbanks, supported by The Trussell Trust, working to combat poverty and hunger across the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Relationship Fundraiser
£28,137.13 per annum
North Yorkshire Hospice Care Sites (Harrogate & Thirsk)/Hybrid
Closing Date: 23rd July 2024
Hours per week: 30 to 37.5 Hours
Contract type: Permanent
Interviews will take place in Harrogate at the end of July (date To be confirmed)
Do you enjoy using your communication skills to develop lasting relationships with individuals? Are you passionate about local hospice care?
North Yorkshire Hospice Care (known to its local communities as either Saint Michael’s Hospice, Herriot Hospice or Just ‘B’) has a great opportunity for someone to join their fabulous Fundraising Team as a Relationship Fundraiser. If you are energetic, passionate, and looking to develop a career in fundraising whilst ensuring everyone has access to local hospice care, emotional wellbeing and bereavement support, this role is for you.
This is an excellent opportunity for proactive candidates with experience working within Individual Giving, In Memory or Legacy giving, to work in a growing area of the charity. With a varied workload, as a Relationship Fundraiser you will help secure a crucial source of income for the charity.
The Relationship Fundraiser will cultivate and manage relationships with both internal and external stakeholders, as well as individual donors, to ensure a positive experience for all supporters of North Yorkshire Hospice Care. Each day in this role will be unique, involving activities such as planning upcoming appeals, meeting with recently bereaved families, or promoting the importance of legacy gifts. This position is ideal for someone who enjoys building relationships and has a keen eye for detail.
We are looking for individuals who are personable, have a positive attitude, and can empathise with stakeholders.
Key responsibilities will include –
- Supporting in-memorium donors through their giving journey
- Help the creation of regular giving appeals
- Grow income and support donor stewardship from general donations received
- Be an ambassador for legacy giving, growing awareness internally and building number of legacy pledgers
- Build and maintain strong, personal relationships with stakeholders to ensure life-time giving
- Work with the team across the other fundraising specialisms to contribute to a cohesive approach to fundraising
Please see a copy of the full Job Description and Person Specification for this role at the bottom of this page.
Please be aware we reserve the right to close a vacancy early if a suitable candidate is identified.
PLEASE NOTE: Unfortunately, we are not currently able to consider applicants who do not have the right to work in the UK.
Have you been recommended to this role by a current employee as part of our recommend a friend scheme? Don’t forget to let us know after clicking apply.
Benefits include (subject to eligibility): -
- 35 days holiday per year (including Bank Holidays, pro-rata)
- Comprehensive Induction Programme
- Refer a friend bonus scheme
- Pension Scheme with an employer contribution of 8%
- Lifestyle discounts and savings
- Cycle to work scheme
- Employee Assistance Programme
- Access to staff support
- Free group life assurance
- Free DBS check
- Free car parking at Crimple House location.
Herriot Hospice Homecare, Just ‘B’ and Saint Michael’s Hospice make up registered charity North Yorkshire Hospice Care. You’ll be joining an organisation that is driven, caring, and responsive and you will be playing an important role in enabling us to provide our highly valued services to people across North Yorkshire and beyond.
At North Yorkshire Hospice Care we believe that children, young people and adults should never experience abuse of any kind. Every member of our organisation has a responsibility to promote the welfare of all who encounter our services. We aim to keep people safe and to operate our services in a way that protects them; to make reporting concerns as easy as possible and respond quickly; to listen to all worries and work in partnership with individuals and agencies. All our staff and volunteers receive annual training on both adults and children/young people’s safeguarding. This impacts our recruitment processes and we have adopted a number of safer recruitment practices, which our HR and People team can talk through with you.
We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age, or sexual orientation and we encourage applications from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our population. All appointments are subject to satisfactory pre-employment checks being obtained including but not limited to identity checks, DBS clearance at an appropriate level for the role, verification of right to work in the UK, employment references and employment history. Costs of pre-employment checks will be met by the organisation.
North Yorkshire Hospice Care is a registered charity in England and Wales (518905) with a family of services operating as Herriot Hospice Homecare, Just ‘B’, Saint Michael’s Hospice, and Talking Spaces. North Yorkshire Hospice Care is a company limited by guarantee, registered in England and Wales (2121179).
Our Values at Work
North Yorkshire Hospice Care is clear about who we are, what we do and why we do it. It is our vision; mission and values that underpin this understanding and all three of these areas continue to evolve as we develop in response to the changing world around us.
We have re-examined our values with our stakeholders seeking to define a sense of who we are today. The result? A set of 10 values/behaviours that crystallize this thinking and act as a yardstick for our thinking and actions.
This shared set of values helps guide our decisions, actions and behaviours and is at the core of our collective aspiration to live in a community where everyone gets the care they need to live their last years, months and days with respect and dignity.
NB: This list is not exclusive or exhaustive but captures those values/behaviours currently at the top of our agenda.
Job Description
Relationship Fundraiser
1.0 Job Purpose
The Relationship Fundraiser plays a crucial role in supporting the Relationship Manager in advancing North Yorkshire Hospice Care’s mission by assisting in the enhancement and management of relationships with individual donors.
The Relationship Fundraiser will assist in identifying potential donors, understanding their motivations, and contributing to tailored engagement strategies. Through these efforts, the fundraiser will help to ensure donors feel valued and connected to the charity's cause.
This role will primarily focus on growing and maintaining various fundraising avenues, including in memory, regular giving, facilitating legacy gifts or bequests in wills, and singular donations. The role aims to maximise opportunities for donor engagement and individual giving.
2.0 Key Tasks
- In-Memorium Fundraising Support: Assist in implementing sensitive and impactful strategies to encourage donations in memory of loved ones, ensuring memories are honoured and families and friends are supported throughout their giving journey.
- Regular Giving Support: Aid in driving the regular giving program to secure a sustainable income stream. This will involve supporting in creating tailored appeals, managing communications, and contributing to enhancing donor satisfaction and retention through regular updates and engagements.
- General Donations Assistance: Provide support in overseeing the process for general donations, maximising the ease and effectiveness of one-time and ongoing contributions. This may include assisting in campaign management, donor acknowledgment, and contributing to leveraging special events and anniversaries to inspire giving.
- Donor Relationship Support: Help build and maintain strong, personal relationships with donors through consistent, thoughtful communication and recognition strategies. Utilise CRM to track donor interactions, preferences, and history to tailor approaches and increase donor engagement.
- Collaboration and Support: Collaborate with the Relationship Manager and other teams within the charity, such as marketing, events, and volunteer management, to contribute to a cohesive and comprehensive fundraising approach.
- Continuous Improvement Support: Assist in evaluating and refining fundraising strategies and processes to optimize donor engagement, retention, and revenue generation.
- Legacy Giving Ambassador: Act as an ambassador for legacy giving both internally and externally. Work with the Relationship Manager on creating internal awareness materials and promoting legacy giving initiatives to external stakeholders.
- Case Study Recruitment: Collaborate with the marketing team on the recruitment of case studies suitable for various areas of work, showcasing the impact of donations and legacy gifts.
- Personalized Stewardship: Maintain strong relationships with supporters through personalised stewardship, adhering to relevant supporter journeys to ensure ongoing engagement and support.
- Reporting: Regularly report against agreed objectives and key performance indicators to track progress and identify areas for improvement.
- Legacy Product Promotion: Continuously identify opportunities to promote legacy products across multiple channels to encourage legacy giving.
- Communication with Legators: Communicate with legators and families regarding potential pledges and provide aftercare once a gift in the will has been donated to North Yorkshire Hospice Care.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Key results/objectives/measures of success
KR 1: Strengthening Relationships and Collaborations for Effective Fundraising Materials
SM 1:Successfully coordinate with the Relationship Manager and Marketing team to launch a legacy campaign which aligns with Hospice UK’s national campaign, maximising visibility and impact.
SM 2: Execute general donation and regular giving campaigns as outlined in the work plan, ensuring alignment with strategic objectives, and achieving the financial year’s budget targets. Collaborate closely with the Relationship Manager and Marketing team to develop compelling messaging and materials for these campaigns.
KR 2: Enhancing In-Memorium (IMO) Fundraising through Community Engagement
SM 1: Strengthen existing relationships and establish new partnerships with funeral directors across the community. Collaborate with them to promote IMO fundraising initiatives and ensure families receive appropriate support and guidance in honouring their loved ones through donations.
SM 2: Foster strong relationships with internal staff members, empowering them to become advocates for IMO and legacy fundraising efforts. Provide training and resources to ensure staff are knowledgeable and confident in promoting these initiatives to donors and supporters, maximising engagement, and support.
KR 3: Ensure all donors are supported and have a positive experience when supporting North Yorkshire Hospice Care
SM 1: Follow procedures and systems to cater to donors’ needs effectively, from initial engagement through ongoing stewardships.
SM 2: Prioritise personalised communication and timely acknowledgement of donations, ensuring doors feel valued and appreciated for their generosity.
SM 3: Solicit feedback from donors to identify areas for improvement and implement enhancements to enrich their experience further.
SM 4: Collaborate closely with internal teams to ensure a seamless and unified approach to donor support across all interactions.
SM 4: Provide resources and guidance to frontline staff and volunteers to equip them with the tools and knowledge needed to deliver exceptional donor experiences.
SM 5: Maintain accurate and well-organized CRM records to ensure data integrity and quality.
Overarching responsibilities
- To embed the values of the organisation into your working practices evidencing this regularly and ensuring this remains a priority.
- To live out our values, which drive all that we do, in the context of your everyday work following our behaviour framework.
- To work in accordance, and fully comply, with our organisational policies and procedures.
- To carry out all duties in accordance with the law, , regulations, organisational frameworks, recognised professional guidelines and the have a commitment to FREDIE, integration and collective decision making.
Throughout your time with us we will conduct ongoing employment checks and performance reviews relevant to your role, for example professional registration checks, DBS, appraisals and regular contact meetings.
3.0 Terms and Conditions
Reports to: Relationship Manager
Responsible for: NA
Hours: 30 to 37.5 Hours
Location: Hybrid
4.0 Person Specification
What is required?
Is it essential or desirable?
Essential = E
Desirable = D
How is it assessed?
Application = A
Interview = I
Task/Assessment = T
Education/Qualifications
Good level of education including Maths and English GCSE A-C or equivalent E A
Experience
Experience of working with Microsoft365 applications including Word, and Outlook as well as fundraising or customer database packages, websites, and social media platforms E A/I
Successful track record of strong supporter or customer stewardship E A/I
Experience of working in a fundraising or a sales environment D A/I
Campaign/project management experience E A/I
Experience of data analysis and providing detailed insights E A/I
Experience of presenting to a wide range of audiences E A/I
Knowledge/Skills
First-class donor or customer management skills, delivering outstanding stewardship and supporter experience E A/I
Excellent written and oral communication skills E A/I
Ability to empathise with supporters/service users E I
A good awareness of fundraising regulation, legislation and GDPR D A/I
Ability to communicate effectively to internal and external stakeholders E A/I
Exceptional eye for detail to monitor campaign performance and trends – mitigating against potential issues. E A/I
Demonstrable team-working experience E A/I
Understanding of digital fundraising or marketing techniques E A/I
Understanding of legacy fundraising and marketing E A/I
Personal Attributes
A natural relationship builder with ability to positively influence others E A/I
Proactive and results-driven, with a demonstrated ability to meet and exceed targets E A/I
Good attention to detail – a ‘completer finisher’ E A/I
Ability to identify opportunities for income growth E A/I
A desire to grow and develop in a fundraising environment E A/I
Calm, friendly, confident, and proactive person who is a keen learner E A/I
Can work independently under own initiative and as part of a team and positively supports cross-team working, and shared goals to maximise the potential of fundraised income generation E A/I
Ability to speak with confidence, sensitivity, and passion about North Yorkshire Hospice Care E A/I
High level of integrity and discretion when handling confidential information E A/I
Ability to work under pressure and multitask and prioritise multiple projects and work streams E A/I
Promotes and sustains a responsible attitude towards diversity and inclusion within North Yorkshire Hospice Care E A/I
Flexible in attitude to work, and undertaking of role
Willingness to travel across North Yorkshire and work flexibly to ensure that plans are delivered
Job Types: Full-time, Part-time, Permanent
Pay: Up to £28,137.13 per year
Expected hours: 30 – 37.5 per week
Benefits:
- Cycle to work scheme
- Free parking
- On-site parking
- Work from home
The client requests no contact from agencies or media sales.
This is a newly created role with the purpose of maintaining a culture of compliance across the charity whilst ensuring we adhere to all relevant regulations and laws.
Together with the Governance Manager, you will be the key point of contact for compliance, providing advice and support to the team and ensuring we have procedures and controls in place across all areas of the charity. This will include training to ensure the team is skilled and acting consistently, as well as identifying opportunities for improvement and implementing appropriate solutions.
Key Responsibilities
- Promote a culture of compliance and be a point of contact for all compliance and data protection queries, providing accurate advice to ensure compliance with regulations.
- Develop and maintain robust procedures and structures that give the charity the ability to fulfil our regulatory requirements.
- Ensure the charity is aware of, and is reacting to, any fundraising, data protection and other compliance regulation changes, by understanding wider implications.
- Work to maintain a culture of compliance across the charity through the development of training and guidelines that are easy to understand and accessible.
- Conduct regular internal audits to ensure that compliance procedures and policy documents are followed and fit for purpose.
- Assess data risks and complete Data Protection Impact Assessments where needed.
- Assist the Governance Manager in producing ad hoc and annual compliance reports, as well as returns to the Charity Commission and Companies House, so that EHAAT meets their legal responsibilities.
- Update the charity’s data assets file.
- Review contracts and third-party agreements prior to signing to ensure they are in line with compliance regulations.
- Ensure adherence to Fundraising Regulator’s Code of Practice through the undertaking of fundraising standards audits.
- Provide oversight for the timely management of leases and contracts.
- Ensure necessary insurances and contracts are in place to provide required suitable cover.
- EHAAT is a patient focused emergency medical charity. It is essential that all our staff are competent and confident in the delivery of CPR and use of an AED (defibrillator) in an emergency situation. For this reason, you will complete in house, CPR and AED awareness training annually.
EHAAT is a charity which provides vital life-saving care to critically ill and injured patients across Essex, Hertfordshire and the surrounding areas.
The client requests no contact from agencies or media sales.
As a Debt Advisor (Omni-Channel: Telephone & Video), your primary role will be to provide over-indebted clients with tailored debt advice through various channels, including telephone, WhatsApp, and our network of video advice kiosks located in prisons, hospitals, job centres, town halls, and other community settings. You will help clients start their debt advice journey efficiently, ensuring they receive accurate and effective support.
Scope of role
- To provide over-indebted clients with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances
- To maintain detailed case records
- Keep up to date with legislation, policies and procedures and undertake appropriate training
Key Responsibilities
To provide over-indebted Londoners with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances:
- Complete Initial Assessments utilising all client channels.
- Inform clients of the scope, purpose, and limitations of the service.
- Contacting referrals made into our service to complete an Initial Assessment.
- Researching and exploring options and implications so that those accessing our service can make informed decisions
- Ensuring income maximisation through the appropriate take up of income, including those relating to water charges, benefits, tax and housing
- Providing in-depth quality advice and on-going casework, including acting for the client where necessary using appropriate communication skills and channels
- Maintaining detailed case records, ensuring that all work meets all auditing and quality standards and the requirements of the funder
To maintain detailed case records
- Ensuring that all work meets all auditing and quality standards and the requirements of the funder
- Ensuring all case records are written up after each interaction or in a timely manner as appropriate
Keep up to date with legislation, policies and procedures and undertake appropriate training
- Ensuring you complete a minimum of 16 hours/equivalent of technical debt advice CPD accredited training or qualifying activity and maintaining an up-to-date record of all training sessions
Contribute to team
- Work to an agreed work-plan, meeting targets and milestones
- Prioritise and manage your own workload
- Be an active member of the team, identifying opportunities for your own development
- Compliance with Toynbee Hall policies and procedures, including health and safety
- Demonstrate financial efficiency and value for money throughout work
- Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice
- Collaborate with other team members and departments to resolve complex customer issues.
Other
- Travel across London as required, and occasionally the UK
- Undertake additional tasks as defined by Director of Advice Services
- Hold workshops
- Promote and attend at events
Please download the full Job Description for more details.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
- Addressing poverty and injustice through advice and support and influencing systemic change.
- Shifting power to people and communities affected by injustice and inequality.
- Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
- Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
- Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
- Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
The client requests no contact from agencies or media sales.
Digital Fundraising Lead
6 month contract with the possibility of extension
£50,572 - £54,618 pa
City of London and we are a hybrid working organisation
This role is offered on a hybrid contract giving you the opportunity to also work from home three days a week.
Purpose of job:
Comic Relief is looking for a Digital Fundraising Lead to assume responsibility as the driving force behind our fundraising and engagement strategies. The Digital Fundraising/Marketing Lead is responsible for overseeing the Fundraising and Engagement strategies, planning and performance of our digital marketing channels, to deliver ambitious organisational objectives and fundraising growth targets. Comic Relief’s fundraising and public engagement is delivered primarily through it’s digital channels, and in this role you will lead the digital fundraising team and cross-organisational project teams in driving high performance across these channels, including web UX journey and optimisation, email communications and paid media campaigns to facilitate the delivery of over £18M income across Fundraising.
If you have experience in developing and executing digital marketing plans for fundraising campaigns, thrive on collaboration and enjoy working as part of multi-disciplinary project team to maximise fundraising income we’d love to hear from you.
Join us at the heart of Comic Relief's mission to create a just world, free from poverty. As Digital Fundraising Lead, you'll play a vital role in making that vision a reality. Come be a part of something special.
Key responsibilities:
· Lead the strategy setting and annual planning and budget setting for Comic Relief’s Digital Marketing & Fundraising, including building financial models, developing business cases, monitoring budgets and updating forecasts
· Manage and coach a team of digital fundraisers to execute fundraising, (acquisition and engagement), activity across our key digital channels to deliver against agreed plans and objectives across the entire Fundraising team, specifically focussed on the UK public audience: individuals and communities of individuals, including schools and workplaces
· Foster a culture of high performance and build organisational expertise through a test, learn and iterate approach where data, learning and insight is used to make informed decisions and actioned swiftly. Ensure knowledge is systematised and shared across the organisation for maximum impact
· Working as a lead within the Public Activation & Individual Giving team, work with the team and wider colleagues to ensure all digital communications our audiences receive and the digital experience they have, is appropriately targeted, designed and delivered in a way to maximise engagement and life time value
· Operate as a champion of digital innovation within the wider Fundraising team and organisation, proactively identifying, sourcing and helping to embed new technologies, ways of working and tools and approaches that drive digital marketing/fundraising performance and income generation. Where necessary, bring x-organisational project teams together to deliver digital marketing / fundraising change projects.
· Lead the management and performance management of our media agency to develop a digital media strategy that delivers against agreed KPI’s, working closely with the Paid Media Manager to continuously optimise and evaluate performance across the full suite of campaigns and always on activity plan
· Oversee the email marketing strategy, including oversight of critical email marketing tools and platforms, ensuring the effective management of audiences and messages, closely with the Senior Digital Fundraiser and Email Marketing Executive to continuously optimise and evaluate performance across the full suite of communications
· Play a lead role in working with stakeholders across the organisation to unify separate digital marketing activity (owned and earned) to ensure all Comic Relief efforts are working together to maximise effectiveness and efficiency
· Play a lead role in working with colleagues managing Comic Relief’s website and associated platforms to ensure they are optimised for User Experience and conversion to action across all agreed initiatives and activities
· Provide specific leadership in bringing the Fundraising, Technology and Data teams together to ensure our Digital Marketing and Fundraising strategies and plans are aligned with data and tech capabilities and priorities and oversee direct interventions to solve problems and mitigate risks to delivery and performance
Operate as primary point of contact with BBC Marketing specifically in relation to digital marketing strategies, including development of Red Nose Day web pages, supplying content and performance tracking
People Management
· Provide balanced, constructive feedback, undertake effective performance management to embed accountability and proactively support the professional development and growth of staff
· Proactively undertake business planning, prioritise activities and set clear and realistic objectives for the team and individuals based on capacity, expertise, and aspirations
· Maintain regular two-way communication and dialogue with staff, ensuring information is cascaded and escalated as needed
Person specification
Essential criteria
· Extensive experience of creating, implementing and optimising digital strategies and user journeys for the purposes of a sales or fundraising outcome
· Experience of delivering digital marketing activity or projects for a high-profile brand
· Experience of leading and working effectively in cross-functional digital project teams to deliver shared goals and objectives
· Proven experience of digital channel planning and performance tracking
· Experience of leading and working with a matrix of channel experts and multi-disciplined stakeholders
· Experience of budget management including setting detailed, annual and campaign planning budgets and strategies
· Analytical thinker with great communication skills that engage and inspire
· Management experience – managing and motivating a team effectively to achieve high quality outcomes
Desirable criteria
· Experience of working with CRM & associated systems to facilitate relational fundraising
· Specific experience working closely with Technology and Data teams in innovating and optimising conversion journeys, innovation and production development
· Effective relationship builder with the ability to proactively challenge and persuade senior stakeholders and partners
Perks and benefits:
· Flexible working hours
· Work from home option
· Wellness programs
· Employee Assistance Programme
· Enhanced maternity and paternity leave
· Paid emergency leave
· Sabbatical Opportunities
· Professional development
· Mentoring/coaching
· Paid volunteer days
· Payroll giving
· Team social events
· Extracurricular clubs
· Cycle to work scheme
· Free fruit
To apply please visit our website via the link and apply online.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Why work at Comic Relief
There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London,
There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.
Disability Confident employer
As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV.
Severn Wye is looking for a caring, confident individual to support people facing fuel poverty and champion energy efficiency.
This role is at the forefront of what we do as an organisation. You will be working across Gloucestershire or Heerfordshire or South Gloucestershire , visiting people in their own homes and giving advice at community events.
This role is home-based but requires extensive travel within the area. It can be either full or part time.
As a Community-based Energy Adviser, you will focus on supporting and educating individuals and families who face barriers to accessing energy services and may be in fuel poverty. You will be working with people in their homes or advising them at events in their local community. You will support them through the process of managing and reducing debt, accessing funding and engaging with smart technology.
This can be a demanding role – some of your clients will be facing huge challenges – but it is extremely rewarding and you will be making a measurable difference to people’s quality of life. You will give at-risk consumers the knowledge and confidence to be more engaged in their energy use and able to make sound decisions to manage it — ultimately putting money back in their pockets and improving their resilience and wellbeing. You will be a positive, intuitive and caring ally, empowering people who are overwhelmed by the world of energy and who may be facing multiple economic and societal challenges.
A DBS check will be needed: Severn Wye will pay for this.
Why you’ll enjoy working with us
Severn Wye a great organisation to work for. We love what we do. You will enjoy a relaxed and supportive work environment, and colleagues who are knowledgeable, generous and committed to making a difference. Our flexible working arrangements are designed to accommodate the work/life balance our people need depending on where they are in their life and career, which means we benefit from the experience and enthusiasm of employees of all ages and backgrounds.
We’ll provide the training you need to help you grow in your role and get to grips with the energy landscape. You’ll start on 24 days annual leave increasing to 29 days, plus bank holidays. You’ll have excellent support for the future such as Group Life Assurance and a company pension scheme with employer contributions of 7% when you put in 5% or more. We get together regularly for social events and look after you outside work hours with employee discounts on a range of outlets, including discounted gift cards and cashback.
If this sounds like an environment in which you’d thrive, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Are you the Youth Project Manager we’re looking for?
Let’s start with the expected bits of the role profile, just so we all know the basics
Reporting to: CEO
Responsible for: Development and Delivery of youth work provision
Location: Cumbria wide (and WFH, ARC HQ, Flexible)
Salary: £36,000.00
Why do we need this role?
Anti Racist Cumbria exists to make Cumbria an anti-racist county. That’s our aim. If we’re serious about doing that we need everyone (or more people than not) to want that too, and to work with us to make that happen. And yes, that means we need the young people who live here to be a part of that too.
Your job isn’t to run the projects, although there might be some of that at the the start whilst you get things moving (there’s more about that below), your job is to manage them via actions like:
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setting them up
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scoping the costings to enable them to happen
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working out where the money for this will come from
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figuring out what the team to run them needs to look like
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recruiting the young people to be part of them
You’re not a youth worker, you’re a manager of projects that are driven by youth workers and led by young people.
Main duties and responsibilities
Your job will be to build and coordinate projects that the young people want to do in creative ways, and to ensure that the projects meet our aim of becoming an anti-racist county. There is a current team of part time, self employed youth workers who do not work set hours or set days, so a big part of your job will be to work out what you need in terms of people and resources for projects, then work to deliver on that. The projects that you’re overseeing are with, and for, young people, so sessions will naturally take place during evenings, possibly at weekends, during school holidays and sometimes overnight (residentials) in a variety of settings. So you will need to be prepared for varied and often unsociable hours when projects are forming and during their life spans.
It’s also important to understand that although this is a project management role, initially as you start out, it will inevitably involve meeting and engaging with lots of young people. As projects begin to be created you’ll therefore need to be a key part of the delivery team and working directly with the young people. That means you will be delivering for a while as you get things off the ground, but longer term we envision you stepping back from direct delivery once things are up and running smoothly. So if working directly with young people is NOT your thing, even for a short period of time, this isn’t the role for you. Equally if working directly with young people and ONLY working directly with young people is your bag, again this job isn’t for you.
You will need:
-
the ability to manage a team of youth workers and build a foundation based on what good teamwork looks like. You will need to figure out who your team are, what skills they have or don’t have and what they will and can do: whilst assessing what else you might need in terms of support to develop your projects, including further recruitment of staff and volunteers
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to be able to work evenings, weekends and during school holidays yourself and take part in residentials too
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to get to know the young people who are already involved in ARC youth projects (we have Young Black ARCtivists/TikTok project running at the moment and our Living Whilst Black Youth project is currently on hold but we’d like to see that reinstated in whatever way they young people would like). You’ll find out more about them and develop a relationship with them, as well as strengthening their relationships with the existing youth work team
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to spend a good amount of your time scoping, exploring and investigating to begin to find out what’s already out there, who is doing what, where and how, and to form new relationships across broad spectrums of Cumbria’s young people
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to support a programme of projects, ensuring anti-racism is embedded throughout, but at the same time remembering that projects need to engage and meet young people where they are at - with an asset-based approach that puts them at the centre of the work, not a ‘this is what we’re doing’ one. Your
job is to ensure you and your team amplify their voices, voices which often go unheard or un-listened to, it’s not be their voice per se
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to recognise that it's also important to ensure that whilst the ARC youth programme places young people first, there is no adultification here, projects are youth led, informative, challenging…and fun.
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to bear in mind that all of this is going to take money, so you will need to apply for small funding pots (and manage the budgets for these yourself) and with the support of the CEO, apply for larger funding pots which you will manage along with the Digital and Ops Manager
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to recognise that your team will look to you for safeguarding and welfare of children responsibilities, so you will need to know what your duties are, stay up to date yourself and ensure you keep your youth work team up to date too. You’ll also need to think about how you deal with issues that might arise during projects and sessions delivering on projects
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to monitor, record and evaluate work and provide reports and information as required in order to ensure a consistently high quality provision and demonstrate the impact of the projects you are managing.
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to be aware of and adhere to Anti Racist Cumbria policies and procedures, in particular Safeguarding and racial trauma awareness.
That’s a lot to do isn’t it? And it isn’t an exhaustive list, so we want to manage your expectations from the start - it’s a big job! Check the person specification below to see if you have the managerial skills needed for this job.
Person Specification
You will need to be extremely passionate about anti-racism; we are under no illusions that engaging in anti-racist practice exposes activists (and you will need to be an activist) to an increasingly profound awareness of white supremacy, structural racism and other intersecting structured systems of inequity (i.e. sexism, homophobia, transphobia, ableism). As such you’ll need to evidence and demonstrate your own anti-racist journey.
Passion about this work isn’t enough on its own; you need to believe in young people and what they bring to the party, and you need to be creative and high achieving (but not necessarily in a qualifications way). To be our Youth Project Manager you should be knowledgeable and have the following qualities, skills and experience:
Knowledge
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Understanding of national and local anti-racist groups and other initiatives
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Demonstrable knowledge of Health and Safety and Safeguarding best practice and how these relate to young people and staff within ARC
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Knowledge of factors affecting lives of young people
Qualities
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A strong and passionate commitment to anti-racism.
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Strong commitment to young people and ability to engage and build positive and professional relationships with all kinds of young people - (just because you are not always directly working with young people doesn’t mean you don’t engage with them, and that engagement needs to be a positive experience for all)
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Strong commitment to an asset based approach and have the creative drive to bring your team (and in turn young people) with you and with us
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Patience, flexibility, resilience and an ability to be resourced both emotionally and physically to do this work (with ARC’s regular wellbeing support topping this up)
Skills
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Strong project management skills
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Along with the knowledge of factors affecting lives of young people (under Knowledge above) in our communities, the ability to provide reliable support to them and your team in times of stress
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Ability to design and implement high quality projects with your youth work team and young people
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Strong planning skills which enable you to plan and prioritise competing tasks, work at a fast pace, support multiple projects simultaneously and set realistic targets
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Ability to communicate confidently with a wide range of people and organisations using platforms that work for your audience
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Ability to identify and challenge racism and other intersectional and discriminatory behaviors, taking appropriate action as necessary.
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Ability to monitor, evaluate and report using a wide range of information and research to inform and measure your understanding and outcomes
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Ability to coach or mentor others and bring out the best in them
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Strong IT skills (emails, googledrive, sheets, docs), smart phone camera and basic pic editing
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Ability to keep accurate, confidential and up-to-date work records, in line with our policies and procedures
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Ability to work independently to deliver projects and specific pieces of work
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Ability to work as part of a team
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Ability to listen and to understand (even if you don’t agree with) the perspective and views of others
Experience of
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Working with Black and Brown global majority communities
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Anti-racist initiatives
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Managing team or staff members
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Project management
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Working with young people both in groups and individually.
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Liaising with collaborative partners to deliver quality work.
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Experience of working effectively with a wide range of stakeholders, both locally, countywide and nationally
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Supporting young people who are disaffected, underachieving and/or have social/emotional barriers to participation.
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Working with volunteers and community partners
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Face to face grass roots delivery
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Residential work
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Project Budget management
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Funding applications (whether small or large)
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Promoting, reaching and engaging with young people through avenues such as social media
General
We do need you to have an enhanced CRB certificate which is in accordance with our Child Protection and Safeguarding procedures, but if you haven’t got one and you get the job, we will organise this. We’re just letting you know you can’t do the job without one.
Driving license and access to a car would be a big bonus- Cumbria is a big place! But we understand that not everyone drives so this is not a dealbreaker.
And finally…you will be working in a Black led organisation and we want to see more Black people, Brown people and people from under-represented groups in our growing and positive team. Anyone who joins ARC will be supported in an anti-racist environment with a fantastic network of volunteers and a Board of Trustees from a wide range of backgrounds; age, economic, gender, sexuality, ethnicity, heritage and cultures.
Benefits and Entitlements
This is a full-time permanent role (subject always to funding) - £36,000.00 (gross) per annum.
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Hybrid office/home working/ flexible working environment.
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36 days annual leave including Bank Holidays.
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Statutory sick pay.
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Employers pension scheme contributions.
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Regular well-being and wellness support.
How to apply
Please submit a statement, maximum of two sides of A4 pages, detailing your project management experience and why you meet the skills and qualities needed and the experience required for this role. Please also send your CV to demonstrate your previous work roles that evidence the skills, qualities and experience you have outlined.
Send both documents to us via email and please remember to let us know where you saw this post advertised
If you would prefer to give your statement in another format, please contact us to discuss.
Closing date
6.00pm 19th July
Process
1. Pre-interview
After sifting, those we are considering taking forward for interview will be invited to a brief chat over zoom on the 26th July about what we are looking for so we can all be really sure we are on the same page. If that goes well we will invite you to the interview stage
2. Interviews
Will take place on Monday 5th Aug at our HQ in Ambleside and will involve an interview panel and a task which you will be left alone to complete and then asked questions on. More details will be provided if you are invited to interview.
Please ensure you are available for the interview date if you decide to apply for this post as we are unable to change the date to accommodate external factors. We will inform you if you are called for an interview no later than 5pm on Monday 22nd July and standard rate/class travel expenses will be reimbursed.
Please submit a statement, maximum of two sides of A4 pages, detailing your project management experience and why you meet the skills and qualities needed and the experience required for this role. Please also send your CV to demonstrate your previous work roles that evidence the skills, qualities and experience you have outlined.
If you would prefer to give your statement in another format, please contact us to discuss.
Closing date
6.00pm 19th July
1st interview date: zoom on the 26th July, 2nd interview date Monday 5th Aug in Ambleside
Tackling and ending racism through action and education to create a forward-thinking and actively anti-racist Cumbria
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Global Health 50/50:
Global Health 50/50 (GH5050) provides rigorous data and insight in the pursuit of gender equality within global health and across sectors, systems and frameworks. Established in 2017, GH5050 operates as an independent, evidence-driven initiative with charitable status registered in the UK. Our ethos revolves around the principles of human rights, particularly in relation to gender equality, and we are resolute in our commitment to effecting meaningful change.
At GH5050, we embrace an authoritative, analytical approach, underpinned by a genuine concern for social justice and equity. Our work transcends borders, drawing upon a wealth of data-led insights to inform policy, shape discourse, and drive tangible progress. As a trusted source of information and analysis, we serve as both catalyst and convener, fostering collaboration among diverse stakeholders to effect change.
While founded to monitor and act on inequalities and inequities in the global health sector, GH5050 is now embarking on an ambitious expansion into new sectors, including law and justice and finance and economics building upon our proven model of data-driven advocacy. By leveraging partnerships, engaging stakeholders, and amplifying marginalized voices, we aim to make enduring contributions to the global pursuit of gender parity and social justice.
Role Summary
The Operations Executive will join a small but rapidly growing team working at GH50/50. Within this role, and in close collaboration with the Head of Operations you will ensure high quality administrative support across GH50/50, setting the entire team up for success. This is a crucial role that will ensure that things run effectively and efficiently in support of our mission.
This is a brand new role for GH50/50, therefore we are looking for a bright, self-starter who can work with the Head of Operations to shape the role; providing recommendations to the organisation on administrative processes and own their projects from conception to delivery. You will play a pivotal role in supporting the charity's administrative and strategic initiatives as we enter a new phase of growth. We foresee that the successful candidate will enjoy variety, will be highly organised and will have a can-do attitude.
Job Responsibilities:
o Support the Head of Operations in the smooth and efficient running of the GH50/50 office.
o Collaborate with the Head of Operations to source and roll out a new organisation-wide management system for GH50/50, ensuring thoughtful integration into our current working practices.
o Organise the Co-CEOs calendars, including scheduling meetings and appointments.
o Support the Head of Operations to prepare and manage correspondence, reports, and documents as required.
o Alongside the Head of Operations, maintain effective office management and administrative procedures.
o Manage and triage the organisational email account
o Monitor and update the organisation-wide contact database
o Ensure compliance with data protection and ethics legislation, including being up to date with GDPR requirements (training can be provided).
o Coordinate support to the team on basic financial management tasks, including expense claims and other reporting.
o Arrange and coordinate internal and external meetings, including managing calendars, conference call logistics, venue booking and wider meeting preparation tasks, preparing agendas, and minute-taking/dissemination of actions.
o Attendance at internal meetings across all work streams to increase information sharing and keep a sense of organisations objectives
o Coordinate the distribution of board and trustee and advisory group(s) meeting materials and invites.
o Support the Head of Operations to improve the ease of filing documents through our current system - SharePoint.
o Own the planning and organising of certain events, including launches, roundtables and conferences. This will include event management and travel booking, when required.
o Flexibility to take on additional administrative tasks as and when needed in support of the charity.
Skills and Qualifications:
● A keen self starter, who is passionate about the GH50/50 mission and where they can have impact.
● Experience in working with or for academic institutes for research organisations would be beneficial, as would experience working with a remote team with globally based stakeholders
● Excellent organisational and time management skills.
● Strong communication skills, written and verbal, with high emotional intelligence.
● Proficient in Microsoft Office Suite, and familiarity with HR and financial management systems.
● Excellent interpersonal skills and the ability to build collaborative professional relationships with a wide range of partners across diverse contexts, including whilst working remotely.
● Ability to handle confidential information with discretion.
● Knowledge and understanding of the charity sector.
All Staff are required to:
● Demonstrate commitment to GH50/50’s organisational values, including exercising high ethical standards with attention to teamwork, collaboration and integrity.
● Ensure that they have read and understood all mandatory policies and procedures.
● Uphold the Equality, Diversity & Inclusion and Anti-Harassment and Bullying Policies, ensuring effective implementation in all aspects of their work for the Charity.
● Act always within the Charity Rules, Policies, Procedures, and any other statutory requirements.
● Be proactive, bring ideas, suggestions and contribute to the improvement and development of the charity.
● Undertake training as required.
● Attend staff and team meetings as required.
● Observe health and safety procedures in the workplace to ensure personal safety and to safeguard the interests and safety of colleagues and visitors.
● To establish, foster and maintain close working relationships with other functions to allow swift resolution of issues and sharing of knowledge.
● Undertake other duties and responsibilities as appropriate since all staff are expected to work flexibly within their skill level to respond to changing priorities.
Our generous staff benefits include:
● 28 days annual leave (pro rata for p/t), plus bank holidays. In addition, we provide 3 days leave over the Christmas and New Year period.
● Flexible working arrangements with at least 1-2 days per week in the Cambridge office
● 5% employer pension contribution
● Employee Assistance Programme (EAP) via Health Assured
● Professional Development and Training
Global Health 50/50 wants to fast-forward the pace of change to make global health more gender equal.
The client requests no contact from agencies or media sales.