Vulnerable Victims Advocate Jobs in Ilford, Greater London
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Crisis Skylight Croydon, 12 Surrey Street, CR0 1RG
About the role
As a Lead Worker (Intensive Case Management), you will deliver intensive, person-centred, and holistic support to people who are disadvantaged and need significant support to end their homelessness. You will be collaborating with internal and external colleagues to meet people’s immediate, acute needs and to support them to start taking steps towards ending their homelessness.
We take a bold approach to supporting people and adapt our ways of working when needed to ensure that we are providing impactful, equitable service giving everyone a fair opportunity to receive the support they need. We help people to challenge barriers put up by the system. This is an incredibly varied role as you will offer practical support such as help to attend external appointments, open bank accounts, and obtain IDs, but you will also work closely with our internal clinical psychologists to help your members to recognise their strengths and build resilience.
About you
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You have experience supporting people with complex trauma and multiple needs including mental health, physical health and substance misuse difficulties, a history of multiple exclusion and social isolation.
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You have worked within a relevant sector which could include domestic violence, women’s services, migrants’ services, probation, or health services.
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You have knowledge of relevant housing, homelessness, social care, and welfare legislation.
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You work reflectively and welcome learning through continuous improvement.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 13 October 2024 23:55
Interview date and location: Monday 28 and Tuesday 29 October at Crisis Skylight Croydon, 12 Surrey Street, CR0 1RG
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Full-time (35 hours pw) - evening and weekend flexibility required as this service operates 9am-8pm during the week and 9am-12pm Saturday and Sunday
Newham University Hospital
Ref: EDSCN-241
Are you a proactive, driven and empathetic individual who is passionate about supporting and uplifting children and young people and want to make a difference within the community for the betterment of children and young people? Do you have an understanding of the challenges that are faced by some young people and of dominate youth culture?
If so, join St Giles as a Specialist Caseworker embedded into a multi-disciplinary team within the Emergency Department of Newham Hospital, where you will provide support for those young people admitted to emergency departments right through to their discharge back into the community.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
As a Specialist Caseworker, you will provide peer supervisory support to the team within the wider hospital-based services, which includes deputising for the Senior Caseworker when required, and support the Data Coordinator and Senior Caseworker with the collation of information and data for project monitoring purposes. You will develop and maintain an up-to-date and accurate resource of suitable onward referrals and develop and maintain strong relationships with both clinicians and hospital staff and with other services in the hospital, i.e. CAMHS, IDVA, COMPASS.
We will count on you to identify and assess young victims of violence, producing support and risk management plans based on these assessments, and to provide support, advice and advocacy for children, young people and their families as they plan to be discharged from hospital back into the community. You will also deliver a holistic support service, working solo or with colleagues as the situation dictates, which will see you provide practical help such as social and housing support, accompanying to appointments, ETE options, benefits work, debt advice, and appearing in court.
What we are looking for
• Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with ‘high risk’, vulnerable children
• Experience of providing support, advice and advocacy
• Substantial experience of assessing the needs of young people at risk of significant harm
• Experience in working as part of a multi-agency team, working together to achieve positive outcomes for young people and establishing links to further the aims of a project
• Experience of using support plans, to enable people to successfully access support services
• Substantial experience of engaging successfully with ‘challenging’ young people
• Excellent IT, prioritisation, interpersonal and communication skills, both verbal and written
• A flexible, collaborative and professional approach to your work
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number.
Closing date: Monday 30th September @ 11:45pm
Salary range £53,000 – £57,000 per annum | 35 hours per week | Permanent
Hybrid working pattern (2 days in the office)
About us
Women and Girls Network (WGN) was established in 1987 and has spent over 30 years supporting women and girls across London affected by gendered violence. This includes childhood sexual abuse, domestic violence, rape, prostitution (including trafficking and sexual exploitation), female genital mutilation (FGM), and so-called ‘honour’ based crimes such as forced marriage.
Our goal is to promote, preserve, and restore the mental health and wellbeing of women and girls, to empower them to make a total and sustainable recovery from the experiences of violence. VAWG crimes, which include domestic abuse, rape, sexual assault, stalking, and harassment, accounted for 20% of total police recorded crime in England and Wales between 2022 and 2023. Do you want to make a difference? If so, read on.
About the role
We are excited to be advertising this newly created role as part of WGN’s growth. This role will be the lead on the finance function. Reporting into the Director of Finance and Resources, the role works closely with stakeholders across the organisation including executive leadership, with a specific focus on working closely with the Director and external auditors. The role will have two direct reports – Finance Business Partner and Finance Officer. This is a hands-on role and will have full responsibility for the finance function on a day to day and medium-term basis. The Financial Controller is to lead on all financial systems set up and upgrades.
Although the organisation is well established, this is a growing sector, and the organisation has gone through rapid change over the past few years and is therefore offering the right candidate a great opportunity to deliver change and make a real difference to WGN’s staff and clients.
Role Responsibilities:
- Responsible for the management and development of the Finance Business Partner and Finance Officer.
- Preparing the year-end statutory accounts and liaising with external auditors.
- Responsible for ensuring that all financial controls are implemented and adhered to within the organisation, in accordance with company policies and procedures.
- Supporting non-finance colleagues and stakeholders in understanding all requirements related to the funding agreements.
- Leading the month-end process with the support of the Finance Business Partner and the Finance Officer.
- Leading on all financial systems set up and upgrades.
- Ensuring that all restricted funds are used in accordance with the funding agreements.
- Responsible for treasury and investment management across the organisation.
- Ensuring all payroll payments are made on time.
- Leading the procurement function across the organisation.
About you
If you are someone who has strong financial reporting, budget setting, and year end processing skills, with a keen eye on details and drive to facilitate change and enhance the finance function this role would be for you.
The ideal candidate will:
- Have experience in working with the charity sector in a similar role for at least two years.
- Work well with non-finance colleagues and trustees in delivering key financial reports in an easy-to-understand manner.
- Be a qualified accountant.
- Be comfortable working in a hands-on environment
A commitment to WGN’s goals is key requirement, as well as a pro-active and collaborative working approach.
How to apply
Altum Consulting are managing the recruitment process on behalf of WGN so please apply now or contact Imogen Brown to speak in more detail about the role.
You will be required to complete an application form and Equal Opportunities Monitoring form. Please visit our website to download an application pack.
The deadline for applications is 9am on 11th October 2024. Interviews are expected to take place in the week commencing 15th October, however, please note this may be subject to change and could be sooner. Interviews are likely to take place remotely.
Further Information
Employee benefits are competitive for our sector and size and can be found on our website or can be requested from the HR team.
We welcome and encourage applications from women of all backgrounds. We particularly welcome applications from Black, Asian, Minority and Ethnic communities.
This post is subject to satisfactory references, DBS check, and social media check.
WGN is an equal opportunities employer.
The above post is exempt under the Equality Act 2010, Schedule 9, Part 1
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Location: To cover North Wales police force area
Working pattern: Work from home with some travel required. You will be expected to deliver a face-to-face service to clients in their own home or safe meeting place within your region.
There is an expectation that you will spend some time working from one or more than one of the following police stations, depending on your home location:
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LLAY
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ST ASAPH
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LLANDEGAI
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BLEANAU FFESTINIOG
Further details will be provided at interview.
Who we are
We are Brake, the national, acclaimed road safety charity which provides the National Road Victim Service (NRVS). We have been supporting victims of the carnage on our roads since 1995. We also campaign for positive change to prevent future collisions and save lives.
A rare and exciting opportunity to help us to help others
Did you know that every 20 minutes, someone is killed or seriously injured on our roads? The impact of that on individuals and their wider families is profound and far reaching and it can happen to any of us, at any time.
The National Road Victim Service is growing, allowing us to reach greater numbers of people in need and building upon our well-established foundation to create an enduring legacy. To support this growth we’re looking for a dedicated caseworker to become part of our enthusiastic, energised and dynamic team, delivering world-class support services to people at a time when they are most vulnerable.
This is definitely not the average 9 to 5 job, and it is not every day that opportunities like this come along. You could be playing a significant part in our commitment to roll out our clinically developed, trauma informed support services across the country, making a positive contribution to the lives of those traumatically bereaved or seriously injured as a result of road traffic collisions.
What we offer
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36 days holiday (including bank holidays, pro rata for part-time working patterns)
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Employee Assistance Programme
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Flexible working
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Ongoing support including regular independent clinical supervision sessions
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Be an essential part of a skilled, dedicated and friendly team with a knowledgeable and engaged Board of Trustees
Who you are
We need energised, self-starters who are passionate about helping others, to join our fantastic team.
We are looking for people who have a background in providing emotional support and practical research and advocacy for vulnerable people after a serious psychological trauma such as the death of a loved one in violent circumstances.
Specifically we are seeking candidates with:
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experience of frontline care for people in crisis with acute vulnerabilities and risks (desirable but not essential)
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comprehensive understanding of the processes involved in the criminal justice system (desirable but not essential)
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research and advocacy skills – you get crucial things done through liaison with external agencies
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significant resilience, and willingness to be professionally developed and clinically supervised
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a full UK driving licence, with access to your own transport and are willing to use it for work purposes (we reimburse travelling expenses).
Candidates must be able to speak Welsh. You will be expected to support families who are first language Welsh.
We are interested in receiving applications, not to the exclusion of others, from candidates with experience supporting people who have suffered sudden bereavement or working with those with heightened vulnerabilities.
Experience gained in the following kinds of roles tends to transfer well to the role of caseworker at Brake: police force, roles within the criminal justice system, family liaison officer, counsellor, experience in health and social care or previous caseworker experience in any area.
The greatest reward comes from knowing you have made a real positive difference to someone’s recovery from psychological trauma, and the emotional or practical challenges presented by their sudden bereavement or serious injury.
If you are seeking out a new challenge and think you have the skills, passion, and commitment that we are looking for, we would be interested in hearing from you.
About the team and how we work
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Brake actively promotes equality, diversity, and inclusion. We employ based on skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation
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The successful candidate will be required to go through an enhanced DBS vetting process due to the sensitive nature of the service delivered. Additional police vetting may also be required (TBC)
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Please note we do not accept applications from serious traffic offenders due to the nature of our work. Employees are subject to driver licence checks.
To apply
Submit your CV and a covering letter which clearly demonstrate you have what it takes to perform this challenging and rewarding role.
Gweithiwr Achos Lleol (Gogledd Cymru) – Yn siarad Cymraeg
Oriau: 29 awr (4 diwrnod yr wythnos) rhwng 08:00-18:00
Hyd cytundeb: Tymor penodedig 12 mis (gyda'r posibilrwydd o estyniad yn dibynnu ar gyllid)
Cyflog: £20,800
Lleoliad: Cwmpasu ardal Heddlu Gogledd Cymru
Patrwm gweithio: Gweithio o'r cartref gyda rhywfaint o ofyn teithio. Bydd disgwyl i chi gyflawni gwasanaeth wyneb yn wyneb i gleientiaid yn eu cartref eu hunain neu fan cyfarfod diogel o fewn eich rhanbarth.
Mae disgwyl y byddwch yn treulio rhywfaint o amser yn gweithio o un neu fwy nag un o'r gorsafoedd heddlu canlynol, yn dibynnu ar lle rydych yn byw:
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LLAI
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LLANELWY
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LLANDYGAI
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BLAENAU FFESTINIOG
Ceir manylion pellach yn y cyfarfod.
Pwy ydym ni
BRAKE ydym ni sef yr elusen diogelwch ffyrdd glodwiw genedlaethol sy'n darparu Gwasanaeth Cenedlaethol Dioddefwyr y Ffyrdd (NRVS). Rydym wedi bod yn cynorthwyo dioddefwyr lladdfeydd ar ein ffyrdd ers 1995. Rydym hefyd yn ymgyrchu am newid cadarnhaol er mwyn atal gwrthdrawiadau yn y dyfodol ac achub bywydau.
Cyfle prin a chyffrous i'n cynorthwyo ni gynorthwyo pobl eraill
Wyddoch chi fod rhywun yn cael eu lladd neu eu hanafu'n ddifrifol ar ein ffyrdd bob 20 munud? Mae effaith hynny ar unigolion a'u teuluoedd ehangach yn fawr a phellgyrhaeddol a gall ddigwydd i unrhyw un ohonom ni, unrhyw bryd.
Mae Gwasanaeth Cenedlaethol Dioddefwyr y Ffyrdd yn tyfu, gan ganiatáu i ni gyrraedd mwy o bobl mewn angen ac ychwanegu at ein sylfaen sydd wedi hen sefydlu er mwyn creu gwaddol parhaol. Er mwyn cynorthwyo'r twf hwn, rydym yn chwilio am weithiwr achos penderfynol i ddod yn rhan o'n tîm brwdfrydig, egnïol a dynamig, gan gyflawni gwasanaethau cymorth o'r radd flaenaf i bobl ar adeg pan maent fwyaf bregus.
Nid yw hon yn swydd 9 tan 5 gyffredin, ac nid ydy cyfleoedd fel hyn yn dod bob dydd. Gallech fod yn chwarae rhan sylweddol yn ein hymrwymiad i gyflwyno ein gwasanaethau cymorth trawma ledled y wlad sydd wedi'u datblygu'n glinigol. Gallech wneud cyfraniad cadarnhaol i fywydau pobl sydd wedi profi galar trawmatig neu wedi'u hanafu'n ddifrifol oherwydd gwrthdrawiadau traffig ffordd.
Yr hyn rydym yn ei gynnig
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36 diwrnod o wyliau (gan gynnwys gwyliau banc, yn ôl yr un gyfradd am batrymau gweithio rhan amser)
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Rhaglen Cymorth Gweithwyr
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Gweithio hyblyg
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Cymorth parhaus gan gynnwys sesiynau goruchwylio clinigol annibynnol rheolaidd
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Bod yn rhan hanfodol o dîm sgilgar, penderfynol a chyfeillgar gyda Bwrdd Ymddiriedolwyr gwybodus ac ymroddedig
Pwy ydych chi
Rydym angen pobl egnïol a mentrus sy'n frwdfrydig ynghylch cynorthwyo pobl eraill i ymuno â'n tîm ffantastig.
Rydym yn chwilio am bobl sydd â chefndir mewn darparu cymorth emosiynol ac ymchwil ac eiriolaeth ymarferol i bobl fregus ar ôl trawma seicolegol difrifol fel marwolaeth anwylyn mewn amgylchiadau treisgar.
Yn benodol, rydym yn chwilio am ymgeiswyr gyda:
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profiad o ofal rheng flaen i bobl mewn argyfwng gyda bregusrwydd a risgiau dwys (dymunol ond nid hanfodol)
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dealltwriaeth gynhwysfawr o'r prosesau o dan sylw yn y system cyfiawnder troseddol (dymunol ond nid hanfodol)
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sgiliau ymchwil ac eiriolaeth – rydych yn cwblhau pethau hanfodol drwy gysylltu gydag asiantaethau allanol
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cadernid sylweddol a pharodrwydd i gael eich datblygu'n broffesiynol a'ch goruchwylio'n glinigol
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trwydded yrru lawn o'r DU, gyda mynediad at eich cludiant eich hun ac yn barod i'w ddefnyddio at ddibenion gwaith (rydym yn ad-dalu costau teithio).
Rhaid i ymgeiswyr allu siarad Cymraeg. Bydd disgwyl i chi gefnogi teuluoedd sy'n iaith gyntaf Gymraeg.
Mae gennym ddiddordeb derbyn ceisiadau gan ymgeiswyr gyda phrofiad o gynorthwyo pobl sydd wedi dioddef galar sydyn neu brofiad o weithio gyda phobl gyda bregusrwydd dwysach. Nid yw hyn yn eithrio pobl eraill gyda llaw.
Mae profiad yn y rolau canlynol yn tueddu trosglwyddo'n dda i rôl gweithiwr achos yn Brake: heddlu, rolau o fewn y system cyfiawnder troseddol, swyddog cyswllt teuluoedd, cwnselydd, profiad mewn gofal iechyd a chymdeithasol neu brofiad blaenorol fel gweithiwr achos mewn unrhyw faes.
Daw'r wobr fwyaf o wybod eich bod wedi gwneud gwahaniaeth gwirioneddol gadarnhaol i adferiad rhywun o drawma seicolegol, a'r heriau emosiynol neu ymarferol a brofir gan eu galar sydyn neu anaf difrifol.
Os ydych yn ceisio her newydd ac yn meddwl fod gennych y sgiliau, angerdd a'r ymrwymiad rydym yn chwilio amdano, byddem â diddordeb clywed gennych chi.
Hanes y tîm a sut rydym yn gweithio
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Mae Brake o hyd yn hyrwyddo cydraddoldeb, amrywiaeth a chynhwysiant. Rydym yn cyflogi ar sail sgiliau a phrofiad ymgeiswyr, waeth beth fo oedran, anabledd (gan gynnwys anableddau cudd), rhywedd, hunaniaeth rhywedd neu ailbennu rhywedd, priodas a phartneriaeth sifil, beichiogrwydd a mamolaeth, hil, crefydd neu gred neu gyfeiriadedd rhywiol.
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Bydd gofyn i'r ymgeisydd llwyddiannus fynd drwy broses fetio DBS uwch oherwydd natur sensitif y gwasanaeth a gyflawnir. Efallai bydd angen fetio heddlu ychwanegol (i'w gadarnhau).
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Dalier sylw nad ydym yn derbyn ceisiadau gan droseddwyr traffig difrifol oherwydd natur ein gwaith. Mae gweithwyr yn destun gwiriadau trwyddedau gyrru.
Er mwyn ymgeisio
Cyflwynwch eich CV a llythyr eglurhaol sy'n dangos yn glir fod gennych yr hyn sydd ei angen er mwyn cyflawni'r rôl heriol a gwerthfawr hon
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.
The client requests no contact from agencies or media sales.
Starting salary £30,000 per annum
35 hours per week (Full-time)
Permanent
This role will involve hybrid working from home and WGN offices, as well as travel across London and community-based working as determined by service user and service delivery requirements.
About us
Women and Girls Network (WGN) was established in 1987 and has spent over 30 years supporting women and girls across London affected by gendered violence. This includes childhood sexual abuse, domestic violence, rape, prostitution (including trafficking and sexual exploitation), female genital mutilation (FGM), and so-called ‘honour’ based crimes such as forced marriage.
About the role
We are now looking for looking for an experienced and dynamic Housing Caseworker (Young People) to join our highly successful Advice Casework Service.
The Advice Casework Service provides trauma-informed, intersectional, woman-centred, rights and strengths-based advocacy and advice that supports survivors on their unique journey of healing and growth. The work is delivered through a commitment to an anti-oppressive, feminist framework that strives to address additional barriers and meet the diverse range of survivors needs, understanding the specific support needs of each survivor. We are passionate about social justice and being part of dismantling systems and structures which oppress survivors, and Caseworkers play a key role in identifying current issues affecting survivors in London and opportunities for change.
As a Caseworker you will work with young women (18-30) who have experienced any form of violence against women and girls (VAWG), providing medium and long-term practical, emotional and advocacy support. You will amplify young women’s voices and create a non-judgemental and creative space where survivors are free to be their authentic selves, safely explore their rights, options and impact of their experiences, and make informed choices about their future. You will manage a caseload of young women, as well as lead in delivering our one-off drop-in specialist practical support to sessions to young women as part of the Voice and Choice Project.
About you
The ideal candidate will be experienced in providing specialist advocacy support to young people, have an excellent insight into the needs of survivors of VAWG and to be passionate about delivering creative face-to-face sessions to young people. If you have the required skills and are passionate about supporting survivors, we would love to hear from you.
How to apply
Please visit our webite to download an application pack. Completed application form and Equal Opportunities Monitoring forms should be submitted by 9am on Monday 30th September 2024.
Interview details
First stage interviews are expected to take place remotely in the week commencing 7th October 2024, however, please note dates may be subject to change.
Further Information
This post is subject to satisfactory references, social media screening and a DBS check.
WGN’s employee benefits include: 3% pension contribution, enhanced leave entitlement and an Employee Assistance Programme, as well as the opportunity to work with a leading multi-cultural, women-led feminist charity.
We welcome and encourage applications from women of all backgrounds. We particularly welcome applications from Black, Asian and Ethnic communities.
WGN is an equal opportunities employer. Posts are exempt under the Equality Act 2010, Schedule 9, Part 1.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Immigration Adviser at LAH will provide advice and assistance on basic visa and immigration matters, including handling straightforward cases, often referred to as "initial advice" or "entry-level advice." You will assist LAH service users with applications within the immigration rules including visitor visas, Spouse and dependent visas, straightforward EU Settlement Scheme applications, extensions of leave and Settlement and British citizenship applications, offering advice on non-complex immigration rules and regulations, and explaining to LAH service users the relevant procedures, helping them to complete application forms and gather necessary supporting documents.
LAH’s Immigration Advice service is currently provided in partnership with Seraphus, an external law firm. This collaboration offers valuable career development opportunities for the right candidate, including mentoring and the chance to shadow one of their experienced practitioners.
Additional benefits: Paid OISC Level 2 Training
Main duties and responsibilities
● Efficiently responding to LAH service users' inquiries while creating a friendly, warm, and welcoming environment
● Providing one-to-one specialist high-quality immigration advice at OISC Level 1 on basic immigration matters, including visitor visas, Spouse and dependent visas, straightforward EU Settlement Scheme applications, extensions of leave to remain, Settlement and British citizenship applications, providing guidance on eligibility and ensuring LAH service users understand their rights and obligations
● Representing LAH service users by completing straightforward application forms, such as visa and leave to remain applications, and assisting them in gathering and preparing the necessary documentation for their applications, maintaining professional conduct with LAH service Users at all times
● Liaising with the Home Office and other relevant authorities on behalf of LAH service users for non-complex matters and submitting high standard applications to the Home Office
● Assisting LAH service users with correspondence related to their applications or immigration status
● Recognising when a case is beyond the scope of OISC Level 1 authorisation, such as appeals, asylum cases, or more complex immigration matters, and referring these to higher-level advisers or solicitors
● Operating within professional boundaries, ensuring confidentiality is maintained at all times
Monitoring and Evaluation
● Maintaining accurate records and case files, ensuring all advice and actions are properly documented, adhering to OISC Code of Standards and AQS
● Overseeing administrative systems for case management and partaking external file reviews and supervision as instructed, tracking workload, and monitoring submitted applications and their outcomes
● Assisting in demonstrating the impact of our work by recording clear and detailed case notes in our database and tracking outcomes against project targets, identifying challenges and issues affecting the LAH community, all of which will be used to inform our provision
● Providing LAH management with necessary information on the Immigration Advice service, including case studies, detailed reports, and relevant data when required
Professional Development
● Participating in learning and evaluation sessions with partner organisations as relevant
● Attending regular staff and other team meetings as required
● Undertaking OISC Level 2 training procured by LAH
● Staying current with legislative changes and policy updates affecting individuals' rights to remain in the UK, and adhering to best practices set by the Office of the Immigration Services Commissioner (OISC) and Advice Quality Standard (AQS)
Other Accountabilities
● Ensuring that work is carried out in accordance with LAH's policies and procedures as well as with the OISC and AQS Code of Standards
● Participating in regular one-to-one sessions for both service and professional development purposes, including regular supervision to assess the quality standard of advice work
● Working closely and collaboratively with other advisers, staff team members, interns, trainees, and volunteers as needed to address the holistic needs and circumstances of LAH service users
● Supporting the preparation for audits by the OISC and AQS, as well as for internal and external reports
● Collaborating with the Head of Operations to ensure the smooth running of the service and implement an efficient administrative strategy
● Conducting workshops and presentations on immigration matters as instructed
● Assisting in creating, maintaining, and distributing relevant informational materials and resources for both the team and service users
Deadline to apply: We encourage applicants to apply as soon as possible, as applications will be reviewed on a rolling basis. Our aim is to recruit the most suitable candidate for the job, and we welcome applications from individuals of all backgrounds. We particularly encourage applications from those who identify as members of minoritised groups, as well as from Latin Americans and individuals with lived experience of migration and/or second generation to better reflect the community we serve.
We offer legal and social advice in relation to benefits, housing, and employment law, as well as opportunities to acquire life-long skills
The client requests no contact from agencies or media sales.