Volunteers volunteer roles in orpington, england

The role of the Independent member is to provide the Safety Committee and the Movement with knowledge and experience for making key decisions. The role is pro bono, but reasonable expense will be paid in accordance with The Scout Association (TSA)’s Expenses Policy. The appointed candidate should expect to spend the equivalent of a day per quarter on The Scout Association’s work after the induction phase - this is based on preparation for and attendance at the scheduled Safety Committee meetings (four in each year, with the intention that two are held online and two face to face).

The Safety Committee reports directly to the Board of Trustees which has overall legal responsibility for TSA. The committee is Chaired by an external appointee who is a Trustee of the board. The safety committee comprises independent members with Health & Safety expertise across a range of sectors and members from the movement. The purpose of the committee is to hold to account those with responsibility for delivery of Health & Safety across Scouting.

Main responsibilities

The remit of the Committee is to support the Board of Trustees to fulfil its responsibilities in relation to Safety by: 

1. providing vision and direction for consideration and endorsement by the Board (as required), by identifying and contributing to the development of safety policies, procedures and guidance; 

2. ensuring that youth members, adult volunteers, parents and staff are engaged in contributing to the development of safety policies; 

3. developing and overseeing a performance framework to ensure that safety policies, procedures and practice are monitored to provide assurance to the Board (relating to members, staff and service users) and use this management information to inform and drive improvements; monitoring the local and national implementation of safety policies and procedures to ensure practice is effective and consistently applied; 

4. ensuring that appropriate connections are made with other areas of the Association’s work that may have an impact on safety (for example Adult Training by using incident data to highlight areas of success or concern); 

5. ensuring that members receive appropriate support and communication to aid understanding of their responsibilities to enable Safe Scouting; 

6. leading the process for Fatal Accident and/or Near Miss inquiries from commissioning through to completion; 

7. reviewing and overseeing actions from inquiry reports (this should be in conjunction with the respective staff functions, particularly where there is specific policy, procedure and/or practice changes that need to be recommended for consideration by the Strategy and Delivery Committee and/or Board (as required); 

8. identifying possible areas of development for the Association’s safety activities, taking into account relevant national agendas and learning from reviews whether this be external or internal to the Association. 

The person

Past or present membership of The Scout Association would be an advantage but is not an essential requirement.

What is essential is a commitment to the vision and values of Scouting and the ability to challenge the Association’s policies and practices positively.

We welcome applications from individuals with experience in a wide range of sectors, not just those from traditionally high-hazard industries. We are committed to diversity and actively seeking applicants from a wide range of backgrounds, in particular, Black, Asian and ethnic minority communities.

Skills

Primary Technical Skills (Core)

1. Competence: Experience of application of safety principles, regulations, and best practices within hazardous environments.

2. Legal Compliance: Clear understanding of legal obligations related to health and safety in the workplace and how this translates across to Scouting to assure compliance with relevant laws and regulations.

3. Application of Health and Safety Regulations: Experience of applying health and safety regulations and standards to ensure compliance. This should be combined with an understanding and ability to identify relevant health and safety regulations and standards applicable to the volunteering sector.

4. Risk Assessment and Audit and Assurance: Experience of identifying potential hazards, assessment, developing strategies to mitigate risk and audit and assurance in a work environment, including risk assessment methodologies and strategies.

Analytical Skills (Essential)

5. Analytical Skills: Capacity to analyse data related to safety performance, incident reports, and trends to identify areas for improvement.

6. Problem-Solving Skills: Ability to identify safety issues, evaluate alternative solutions, and implement effective corrective actions.

7. Continuous Learning and Professional Development: Commitment to staying updated on industry trends, best practices, and emerging technologies in safety management.

Enabling Skills (Desirable)

8. Management Skills: Experience of leading safety initiatives and managing safety teams to influence organisational safety culture to prioritise safety – demonstrating an understanding of business operations and aligning safety practices with organisational goals.

9. Communication and Influencing Skills: Experience of effectively conveying safety protocols, policies, and procedures to employees to influence behaviour, management, and regulatory authorities, showing the ability to lead by example and inspire others to prioritise safety.

10.  Interpersonal Skills: Understands the need for building positive relationships with stakeholders, including volunteers and employees, management, regulatory agencies, and community members to improve safety culture.

Secondary Technical Skills (Desirable)

11.  Safety Training and Education: Experience of developing and or delivering effective safety training programmes to employees at all levels within an organization.

12.  Accident Investigation: Skill in investigating workplace accidents and incidents to determine root causes and prevent future occurrences.

13.  Emergency Preparedness and Response: Knowledge of emergency procedures and the ability to develop and implement emergency response plans.

Experience

• Experience of hazardous environments
• Experience of working in safety as a safety practitioner/holds a safety qualification
• Experience of leadership to achieve safety culture change within a complex organisation
• Expertise welcomed in mental health/wellbeing, human factors or occupational health
• Expertise welcomed in the application of strategic health protection principles (e.g. public health, food safety, and other health related safety issues)
• Experience from an activity-based sector (e.g. outdoor and adventurous activities) welcomed
• Experience of working or volunteering with charitable or youth organisations welcomed
• An understanding of governance structures and the role of boards and their sub-committees would be an advantage with experience of providing strategic advice and guidance at this level

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

What’s involved? 

• Write & design a branch/group newsletter 

• Compile the newsletter with contributions and support from volunteers, members and local partners 

• Organise the distribution of the newsletter to all local members 

• Contribute to the national volunteering newsletter

This role will suit me if I:

• Have good writing skills 

• Am creative and have good attention to detail 

• Have good organisation and communications skills 

• Have good computer skills 

What’s in it for me?

• Enhance your writing, communication and editing skills 

• Become part of a friendly and dedicated team 

• Make a positive impact to the lives of people affected by MND 

• Get access to a range of learning opportunities 
   

How flexible is the role?

The Newsletter editor will work for approximately 2 hours a week and attend on average 12 committee/planning meetings a year, plus adhoc meeting with MND Staff and volunteer group Leaders.

What sort of training/induction will I receive before starting?

You’ll be inducted into the role and informed about the Association. As part of this, you will receive e-learning, face-to-face training and mentoring. The training programme will also include experiential and reflective learning.

The Housing and Welfare team is a fast-paced team which works to make sure that all of our clients have safe and comfortable accommodation and are able to access any benefits to which they are entitled. People seeking asylum are restricted in the benefits they can access, if any, and their legal status determines whether or not they can engage in employment and what statutory accommodation is available for them, so the Housing and Welfare team is vital in helping HBF’s clients to navigate this system. People recently granted refugee status and those who have experienced exploitation are also at high risk of destitution, homelessness and unsuitable accommodation.

As a very busy team, our casework volunteers are invaluable, supporting the staff team on anything from liaising with statutory bodies and voluntary agencies, to drafting grant applications for individual welfare needs. To be able to meet the enormous demand for welfare and housing support, we ideally need to have volunteer support throughout the week.

Main tasks and activities

· Assisting clients to access asylum support, community care, housing, mainstream benefits, charitable support (etc.), within the remit of prevention of homelessness and destitution;

· Maintaining contact with clients within the remit of prevention of homelessness and destitution;

· Liaising with statutory bodies (Asylum Support, DWP, local authorities), solicitors and voluntary agencies to ensure client needs are met;

· Referring clients internally and externally as appropriate for specialist help with issues that fall outside the remit of the housing and welfare casework service, including health/therapeutic services, referrals to immigration/housing/community care solicitors;

· Maintaining accurate and timely client records and follow-up work;

· Other administrative duties as required, including database management and filing.

Skills and experience needed

· Understanding of, and commitment to, the objectives of the Helen Bamber Foundation;

· A demonstrable empathy for our vulnerable clients, including people seeking asylum, refugees and survivors of torture and trafficking;

· Some knowledge of the challenges facing vulnerable clients including people seeking asylum, refugees and survivors of torture, trafficking;

· Some experience in a casework and/or advice role;

· Some knowledge of the rights and entitlements of people seeking asylum and refugees;

· Some knowledge of mainstream benefits, housing, social care;

· Ability to keep up to date with legislation, case law, policies and procedures relating to welfare, housing and immigration;

· Punctual, reliable and self-motivated;

· Able to commit regularly (ideally same day each week)

· Awareness of confidentiality/data protection;

· Excellent communication and interpersonal skills;

· Excellent organisational skills and ability to manage own time and workload, and to prioritise a range of competing demands;

· Excellent IT skills including the use of databases, email, word processing;

· Flexibility and willingness to undertake other duties as required.

What you will get out of the role:

· A better understanding of UK processes and systems which concern people seeking asylum and refugees (including asylum support, homelessness, welfare benefits, local authority support etc.) and what support is available;

· Increased confidence in working on a one-to-one basis with clients;

· Stronger administrative skills;

· Ability to process large amounts of data and prioritise or categorise it;

· An ability to multi-task between competing priorities;

· Experience of working with a multi-disciplinary team in a Human Rights charity.

Equal Opportunities

The Helen Bamber Foundation and Asylum Aid is an equal opportunities and Living Wage employer. We are committed to attracting and recruiting diverse candidates as we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in at every level within the organisation.  We particularly welcome applications from those with migrant and refugee backgrounds and those with lived experience of the UK’s immigration systems.

To apply, please attach you CV and cover letter. Applications without a cover letter will, unfortunately, not be considered.

Due to capacity constraints, we will only respond to applicants who are being invited to interview. 

Please note, a three-month probation period is in place across all HBF voluntary roles.

Successful candidates will be offered the position subject to a DBS check.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

About the role: Advocacy Placement Volunteering You will be providing remote (office based/virtual) advocacy support for people impacted by hoarding behaviour (PwHB) who may be facing a variety of situations including legal, financial, psychological and discriminatory abuse/neglect. You will be working with trained colleagues to alleviate housing, benefits, mental health and other problems experienced by HUK's participants. HoardingUK (HUK) works to bring services together to improve person-centred, cost effective and time managed support.

The role: • Volunteer at HUK a minimum of one half-day (4 hours) each week. • Provide timely support to those using the service . • Maintain a caseload of up to three clients at each advice session. • Comply with HUK's case-management procedures, training programme and other relevant policies and procedures. • Work collaboratively to create an action plan with participants and professionals. • Assist in facilitating phone, correspondence, emails to statutory services and others. • Signpost to relevant external services based on participant need. • Keep accurate records. • Promote choice and control.

Who should apply

: • Trainees/professionals with interest/experience in mental health, housing, social care, legal frameworks, etc. • Passionate people committed to standing for rights. • People with lived experience of mental health and/or hoarding behaviour. • The ability to work sensitively and professionally with people who may be facing a variety of situations including discriminatory abuse and systemic neglect. • A commitment to values of HoardingUK Training on hoarding behaviour, advocacy and other relevant areas will be provided.

Are you passionate about singing and would like to empower others to use their voices in a choir? We are recruiting for a Choir Lead Support Volunteer in Ealing. Choirs have shown to reduce stress levels and depression as well as creating a sense of togetherness. Your role will be to participate in the choir and support the Choir lead as and when needed to provide necessary guidance and direction on tone, rhythm, pitch, tempo, and harmony to the rest of the choir in their absence.

Volunteering with Hestia will mean that you will play a key role in promoting strategies for positive wellbeing and recovery through music and singing! 

What you will be doing

• Participate in the choir and support in the absence of the Choir Lead.
• Direct choir members in warm-ups prior to practices and performances
• Decide on appropriate musical pieces for the choir to perform depending on the occasion and setting and Choose individual choir members to perform solo pieces.
• Build a structure, choir harmony, Determining voice types
• Provide necessary guidance and direction during choir rehearsals to help choir members in attaining the correct tone, rhythm, pitch, tempo, and harmony.
• Direct choir members during musical performances
• Craft appropriate choir formations for rehearsals and performance
• Selects music to meet the needs of the performance while also taking into account the group's aptitude and abilities

The skills you need

• Patient, passionate, creative, and assertive and knowledge and experience of working with individuals that live with mental health issues
• Music Education, or related field is preferred
• Experience of directing choirs
• Can interpret various styles of music
• Bold leadership and listening capabilities
• Strong communicator

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

We are currently recruiting volunteers to be part of our Governance team. The Data Protection Consultant will be responsible for overseeing the clinic's use of data and legal obligations under GDPR, maintaining high standards throughout. They will respond to the Governance and Compliance Manager.

We are a forward-thinking advice and support charity for the Trans Community. As we continue to grow, we are seeking a Data Protection Consultant to consult on our data protection procedures to ensure we are compliant with all regulations relating to data privacy. The Data Protection Consultant will play a pivotal role in guiding our clinic through the data protection processes.

This senior consultancy position will involve overseeing the clinic’s data protection policies and procedures, ensuring best practices are followed, and fostering a culture of compliance. You will work closely with senior leadership to develop strategies for growth while safeguarding the clinic’s data protection.

This is an exciting opportunity to lead a growing legal clinic through a pivotal stage of development. You will play a key role in shaping the future of the clinic, ensuring it meets the highest professional standards while contributing to a meaningful cause. 

Volunteer Admissions Assistant

You'll be multitasking throughout the day, with a mix of responsibilities including customer service, ticket sales, promoting Gift Aid donations, shop duties, guiding visitors and providing information about the Museum and the collection. If you enjoy a fast-paced environment and love engaging with people, this is the role for you. 

The Volunteer Admissions Assistant role is all about making a lasting impression and creating a memorable visitor experience. You’ll be:

• Welcoming and engaging with visitors, sharing information about the museum and its collection.
• Selling tickets and gift shop items, ensuring smooth transactions and great customer service.
• Collecting data for Gift Aid and marketing purposes, including how visitors found out about us.
• Creating positive experiences to encourage return visits and word-of-mouth recommendations.
• Helping visitors explore the Museum through interpretation, answering questions and distributing trails, accessibility and family activities.
• Maintaining the gift shop, including restocking, counting stock, and setting up attractive displays.
• Conducting online research and building contact lists to support marketing efforts.
• Promoting the Museum locally, raising awareness and encouraging more visitors to discover what we have to offer!

Who we’re looking for:

We’d like to extend an invitation to anyone, particularly members of the local community.  Full training will be provided, we are looking for anyone with:

• Great customer service skills – you will be friendly and confident about approaching visitors of all ages and backgrounds
• Great communication skills – you will be able to clearly explain information about the Museum and ticketing to visitors
• Good computer skills – with training, you will be able to use our ticketing system, email and Microsoft Office
• Good Sales Skills – you will be able to promote ticket sales and gift shop items as well as encouraging Gift Aid donations
• Multitasking skills – with various responsibilities such as selling tickets, guiding visitors, and managing the gift shop, you will be able to juggle tasks efficiently
• A good telephone manner
• Good team working skills

This role offers plenty of variety, and you'll play an important part in making every visitor's experience unforgettable.

Training and support:

All volunteers will first be invited for a trial shift.  We have an induction and training process, during which we give volunteers the information they need to enjoy their time with us. Training is mainly 'on the job', supported by an experienced volunteer as well as the manager on duty. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience. The Admissions Assistant receives continued training and development throughout their time with us.

Availability:

We are primarily looking for Saturday volunteers, as this is our busiest day.  We are looking for volunteers who would ideally like to donate 2-4 shifts per month, either as a 10-1.30pm shift, or a 1.30-5pm shift, or a full day, for a minimum of 3 months. Ideally you will be able to start immediately, although this is not essential. Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are on a full day shift.

Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.

Are you passionate about graphic design and want to use your skills to make a difference? At Children With Voices, we’re looking for a creative Volunteer Graphic Designer to help us develop eye-catching promotional materials. Your designs will play a vital role in communicating our mission and enhancing our brand presence.

What You’ll Do:

• Design engaging graphics for flyers, brochures, social media, and event banners.
• Ensure designs align with our brand guidelines and effectively convey our message.
• Collaborate with our team to understand design needs and deliver creative solutions.
• Revise designs based on feedback to meet project requirements.
• Stay updated on design trends to bring fresh, innovative ideas to our materials.

Skills We’re Looking For:

• Proficiency in Design Software: Experienced with graphic design tools and software.
• Strong Portfolio: Showcase of previous graphic design work.
• Attention to Detail: Maintain brand consistency and design quality.
• Creativity: Good understanding of design principles and visual storytelling.
• Project Management: Ability to handle multiple projects and meet deadlines.
• Communication: Collaborate effectively and incorporate feedback.

Benefits:

• Opportunity to contribute to a meaningful cause and make a positive impact.
• Gain valuable experience in grant writing and fundraising within a charitable organisation.
• Develop and enhance your skills in communication, research, and project coordination.
• Travel expenses are paid and you will have a healthy meal!

Note: This is a voluntary, unpaid position. Children With Voices is committed to providing equal opportunities and fostering an inclusive environment for all volunteers.

If you’re ready to bring your design skills to a meaningful cause and help us create impactful visuals, we’d love to hear from you!

You will be part of our team at a Challenge Event e.g. London Marathon and located on the race route. You will be responsible for cheering on and supporting our runners, cyclists or walkers, encouraging them to keep going.

Cheering at events is lots of fun as your part of the whole positive energy and event experience. It helps to lift the spirit of our participants so that they cross the finish line and feel valued for their efforts. Your time will make a huge impact in our participant’s challenge, and you’ll have a nice time while doing it.

What we are looking for

As a Young Epilepsy Volunteer Events Cheer Leader, you will need to have:

· Lots of enthusiasm.

· The ability to help make sure Young Epilepsy is the best cheer squad at the race.

· Good interpersonal skills: you will be talking to some of our incredible supporters’ friends and family as well as the                  Young Epilepsy team.

· Endurance as the days can be quite long, and we have no control over the weather. It can be cold and wet or                       extremely hot – this is the UK!

Benefits

· Meeting new people.

· Gaining new skills, knowledge and experience.

· Making a difference and helping to raise awareness of epilepsy for children and young people.

· Travel expenses paid

· Lunch expenses paid

What Support will I Get

Young Epilepsy will give you everything you need to cheer on our lovely participants. Whistles, bangers and even a free Young Epilepsy T-Shirt. The team will brief you on the runners before the event, so you know who you are cheering for. 

Where are the events.

We have events in Brighton, London, Manchester, Newcastle, Sussex, Scotland. You don’t need to be able to travel to all these areas. Just let us know when you apply which areas would be better suites to you.

How long would I be required at the event.

It depends on the event; a normal event day starts at 9am and ends by 3pm. This is subject to change depending on the event and we are flexible, let us know the times you are available, and we will try to make it work for you.

We have a fantastic opportunity for a Volunteer Car Drivers to join our team based in Surrey. 

Are you ready to make a meaningful impact in your community? Join us as a Patient Transport Volunteer Driver and become a vital part of our Patient Transport Service in your local area. Your commitment will ensure that vulnerable patients can access essential medical appointments on time with ease and comfort.

Our volunteer team is a diverse blend of individuals united by a shared desire to make a positive difference in their communities.

As a volunteer, you'll be the friendly face that patients rely on during their journey to appointments. Your role is simple yet profoundly impactful: providing safe and reliable transportation, while offering reassurance and support during a challenging time in their lives.

No prior experience is necessary - just bring your caring attitude, a 4-5 door car, and some spare time. Whether you're available from the crack of dawn or prefer flexible hours that fit around your schedule, every contribution counts.

By volunteering, you will experience the fulfilment of giving back to your community and supporting the NHS. Join our growing team of compassionate volunteers who are dedicated to enhancing patient care and making a real difference in people's lives.

What benefits can you expect?

·50p per mile with reimbursement for approved expenses

·The chance to make a tangible difference in your local community

·Be a part of our excellent EMED Volunteer Team

·Comprehensive induction, training, and ongoing support

·Opportunities to connect with new people

Other duties include:

·Drive patients to non-emergency appointments

·Assist individuals in accessing vital hospital services

·Coordinate with our dispatch teams for seamless operations

·Foster positive relationships within the community

·Enjoy the autonomy of volunteering independently while knowing you have the backing of a supportive team

What we're looking for:

·A valid driving licence with (no more than 6 penalty points)

·A friendly and empathetic demeanour

·Access to a 4 door (minimum) car

·Alignment with our organization's values

·Basic IT skills (like the use of smartphone)

Please note that this role will be subject to several regulatory pre-employment checks, and you will be asked to provide details of your full employment history should you be invited to an interview. Your HMRC record, available to download from the Government Gateway may help you in preparing this information when required.

Our Values 

Collaborative – we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.

Agile – We listen, learn and adapt to improve the business, each other, and ourselves.

Reliable – We do what we say we will do, we take responsibility and we behave with integrity.

Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.

About Us

The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group.  We are the largest Patient Transport and Care Partner to the NHS with more than 3000 colleagues across 60 depots. Our ambition is to continue developing transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.

EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.